GPS Tracking yields substantial savings & immediate results
Contents Introduction - What is GPS Tracking 04 Fleet management - the demands and business objective 05 Why GPS Tracking is a win-win situation for a small to medium size business 06 Investing in Fleet Tracking is a must for any medium to large company with mobile assets 07 11 Advantages and benefits of GPS Tracking for business owners and fleet managers 08 Research Study - Service Workforce and Fleet Management 09 Ezy2c case study 10 Tracking your fleet of vehicles has never been easier or more cost effective! 13 Ezy2c GPS reports and images 14 Why partner with Ezy2c 15
What is GPS Tracking GPS stands for Global Positioning System and was originally developed by the US Military. Since being opened up for business and the public, GPS Tracking has grown into a large global industry. It is now considered an essential business tool that allows businesses to efficiently manage their people and mobile assets. A vehicle tracking system combines the installation of an electronic device in a vehicle, or fleet of vehicles, with purpose-designed computer software at least at one operational base to enable the owner or a third party to track the vehicle s location, collecting data in the process from the field and deliver it to the base of operation. * The advances in technology and subsequent affordability of deploying a GPS Tracking solution have enabled every business with mobile assets to reduce fuel costs, improve productivity and deliver outstanding customer service. * Wikipedia Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 4
Fleet Management The Demands & Business Objective Fleet management, is a standard set of procedures, with a goal to keep a company or agency s multiple vehicles and their operators in top-running condition. One of the highest costs of doing business is labour, followed closely by mobile assets including cars, vans, trucks and even heavy construction vehicles such as excavators, bulldozers etc. The primary objective of fleet management is twofold: Establish close monitoring by home base of drivers in the field, for the most efficient and effective delivery of goods and services. Control the costs of operating and maintaining vehicles and equipment, to retain their values and extend their useful lives. Fleet management is about establishing the best possible level of control over an inconsistent environment, where factors such as weather, traffic, breakdown, customer demand and availability of manpower and equipment can change from day to day or hour to hour. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 5
Why GPS Tracking is a win-win situation for a small to medium size business With the affordability of GPS Tracking and the flexible solutions available in the market, any size business in any sector can experience the benefits, cost savings and a positive return on investment when using GPS Tracking. GPS fleet tracking solutions provide valuable information in core business operations and improve the overall management of a fleet of any size at a reasonable cost. GPS fleet tracking systems offer robust monitoring and reporting services that benefit multiple facets of a business operation, far beyond basic fleet management. No matter the size of an operation, a GPS fleet tracking system can be customised to meet the individual needs of any business. demonstrated why GPS is vital to the smooth running of these types of businesses. GPS Tracking has proven to lead to an increase in productivity and customer satisfaction as well as a host of other business benefits. By improving customer experience a company hopes to generate return customers and establish a word of mouth reputation for exceptional customer service, both essential for the survivability and longevity of any small business. Small to medium businesses such as tradesmen (Plumbers, Electricians etc) with a few vehicles on the road often need to react to emergency call outs and be in a position to accurately plan jobs. They may need to divert the nearest vehicle to a certain job or reschedule the order of the jobs they need to attend to first. This level of control and management over their vehicles has Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 6
Investing in Fleet Tracking A must for any medium to large company with mobile assets Businesses with a fleet of vehicles are now using GPS technology to measure and identify critical variables that were until now immeasurable. These costs, when eliminated, have a positive impact to the bottom line of any business. Identifying soft costs associated with vehicle management, reducing fuel and maintenance costs, reducing labour expenses and improving customer service are just a few of the benefits these devices bring. GPS tracking devices are increasingly sophisticated, offering an abundance of unparalleled reports and web-based mapping capabilities at an affordable price. Large fleet businesses are able to take advantage of the benefits these devices bring. Installing a GPS tracking device in your fleet of vehicles puts a virtual manager riding alongside your driver. Owners and managers have the ability to verify employee productivity, monitor and correct dangerous driving habits, receive critical performance reports and much more. Businesses benefit from speed alerts, wasteful idling reports, historical reporting and zone alerts to help manage their vehicles and assets. Employees doing unauthorised work with company resources, using company vehicles for personal use, and taking unauthorised or excessively long breaks are just a few concerns of business owners and managers in today s fleet businesses. Businesses using these devices are seeing a dramatic drop in unsatisfactory employee behaviour while adding a layer of verification to employee time sheets, reducing overtime and other associated labour costs. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 7
Advantages & Benefits of GPS Tracking for Business Owners & Fleet Managers There are numerous benefits to GPS Fleet Tracking besides the immediate fuel savings and the ability to track your vehicles. By using the Ezy2c GPS Fleet Tracking solution your company can immediately experience some of the benefits our clients have been experiencing for a number of years: Improve Productivity By better managing your employees you will know exactly where they are and will be in a better position to react to situations a lot quicker. Reduce Fuel Costs GPS Tracking reduces fuel costs by eliminating wasteful idling, speeding and unauthorised vehicle usage and by optimising routes. Improve Customer Service GPS Tracking will assist in keeping your customers happy by making sure delivery of goods and services is on time. Reduce Labour Costs Knowing that your driver s hours are accountable eliminates unnecessary overtime. Reduce Communications Costs By using the Ezy2c in vehicle Driver Console Unit with numerous capabilities; messaging, navigation, routing, safety alerts and fatigue management. Invoice More Accurately GPS Tracking reports provide detailed logs that allow you to determine and prove the exact time spent at a job when dealing with invoice disputes. Improve Response Times When you need to dispatch the nearest driver GPS Tracking gives you the edge you need on your competition. Reduce Your Carbon Footprint By eliminating inefficient driving and wasteful idling you can drastically reduce your carbon emissions. Theft Recovery GPS Tracking helps you to pro-actively identify the theft of a vehicle and then help you and the authorities to recover the vehicle. Complying With Regulatory Demands OHS, Duty of Care, Insurance Obligations, Fatigue Management laws and 3rd Party Litigation. Improve Driver Safety Drivers are more responsible when they are aware you are tracking their vehicle activity. You will also have peace of mind that you know precisely where they are if ever they require assistance. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 8
Research Study Service Workforce & Fleet Management Driving utilization with location intelligence: In May 2009 research survey of 200 service professionals; Aberdeen benchmarked key service and resource management performance criteria to distinguish Best-In-Class companies. Fast Facts: Best-in-Class organizations are 41% more likely than Laggards to provide their dispatchers with realtime visibility into the location and status of service resources. Best-in-Class organizations are more than five-times as likely as Industry Average firms to provide their technicians with optimized routes in the field and twice as likely to have routing solutions in place. Best-in Class organizations are twice as likely as all others to leverage fleet management solutions and three-times as likely to leverage mobile filed service applications. A 21% reduction in operating costs /vehicle is reported since the implementation of fleet management solutions. 19% increase in workforce productivity for Best-in-Class organizations over the last 12 months, compared to a 6% increase for all other organizations. 29% increase in service profitability for Best-in-Class organizations over the last 12 months, compared to an 8% increase for all other organizations.* * Aberdeen Group Report 70% of all organizations indicate their preference for a single device for work order management and location capabilities. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 9
DataBank Ezy2c Case Study GPS Tracking Saves Money, Improves Efficiencies & Customer Service Levels The Business: DataBank Technologies Pty Ltd (A Freightways Company) www.databank.com.au - www.freightways.co.nz The Industry: Logistics, Secure Data and Document storage DataBank is Australia s largest specialist offsite data storage company, servicing over 4,500 clients across Australia and New Zealand, with over 1.4 Million backup tapes in storage and performing over 5 Million tape rotations per annum. The Challenges: DataBank have a fleet of over 70 vehicles across Australia and offer strict service level agreements (SLA S) with their clients to be able to deliver backup tapes within 60 minutes, 24 hours a day, 365 days a year. Knowing where all their field operators are is a mission critical component in being able to offer this unparalleled level of service. Efficient Routing is a critical factor in being able to make sure service levels are met particularly in major CBD Metro s where traffic, accidents and roadwork all play a role in efficiently delivering on SLA s Training new staff on regular routes is often time consuming and difficult. DataBank requires general managers of each state to have access to vehicle information only for their state. National operations managers need a view of all vehicles across the country. Knowing where the closest vehicle is to a client location or the DataBank premises. DataBank are often required to provide proof of service levels to clients and stakeholders From time to time information is required on who was driving a particular vehicle and whether an offence occurred or not (Speeding / parking fine). Vehicle, Driver and Cargo Security is of paramount importance to both DataBank and their clients. Ease of use was a critical factor in choosing an application/solution DataBank wanted a low cost solution that would satisfy all of their requirements. DataBank wanted to partner with a GPS Tracking Company owned and operated in Australia with a local support team. 12 Month Payback on GPS Tracking Solution DataBank s National General Manager Chris Cotterrell we have definitely achieved the Return on Investment we set out to achieve when we embarked on this project. Interestingly we have found so many ways to utilise the information we are now gathering on our business. We are able to analyse the vehicle and labour costs more fully. Accordingly, we have made savings in a number of areas from improved job routing, quicker staff training and, reduced communications costs. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 10
The Solution and Benefits: Ease of Use & Cost savings Sean Kays, Queensland State Manager for DataBank DataBank Ezy2c Case Study DataBank enlisted the assistance of Fleet Logistics Pty Ltd (Ezy2c) to help find a solution to their business challenges as described above. Ezy2c installed over 70 of their proprietary GPS Tracking devices into DataBank vehicles across Australia. Ezy2c online software allowed DataBank to know exactly where all of their vehicles/drivers were at any given moment of the day or night. Immediate benefits were gained in customer service levels as location of vehicles became real-time, enabling DataBank to inform customers of expected delivery times immediately. There was no need to call drivers on their mobile phones asking them how far away they were this had the added benefit in reducing mobile phone bills. The ease of use of Ezy2c was a critical factor in choosing to go with Fleet Logistics as our GPS Tracking partner. It has helped us in so many ways including: staff training, evidentiary record keeping, timely response to customer queries as well as reducing our fuel and labour costs by being more efficient with our time on the road. Online Map of Vehicles Screen Trip Report Screen Operational Efficiencies National General Manager of DataBank, Chris Cotterrell, on DataBank s decision to utilise Ezy2c GPS Tracking. we are delighted with our decision to implement the services of Ezy2c, it has helped the operations of our business immensely. The visibility of real time information on our vehicles and staff has saved us money and improved customer service levels. The local team at Ezy2c have been available to help improve the system for our unique requirements. I would highly recommend their services to anyone looking into GPS Tracking for their business. Online Map of Vehicles: Ezy2c provides a number of reporting tools, including trip reporting to enable managers to review the time taken on given routes used by drivers. This way managers could alter their drivers routes, to take into consideration issues like traffic congestion at given times of the day, roadworks. Training of new staff became much easier as they could now see the preset runs they were required to do on a daily basis on the Ezy2c online website. Trip Report: The Ezy2c password permissions allowed each state manager to login to their territory / fleet only, whereas the national managers were able to get a full password login to the entire country / fleet. This provided DataBank with the internal security requirements they required. At DataBank s request, Ezy2c have built a new function allowing the operator to type in an address and immediately see where all of their vehicles are relative to that address. This way DataBank could commission the closest vehicle to the address to perform the work saving valuable time and labour costs as well as improving customer service levels. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 11
DataBank Ezy2c Case Study As part of the strict adherence to customer service levels, DataBank required proof of delivery of Urgent services within specified time frames. Before Ezy2c was implemented it was difficult to keep records of exactly how long it took to deliver upon Urgent requests. Once Ezy2c was installed this became an easy task of simply checking the All Positions Report of each driver to establish their exact locations at every moment of the day. In the event that a parking or speeding fine were received, again it was easily verified on the All Positions Report who was driving, how fast the vehicle was going or where it was parked and for how long. Return on Investment Achieved (ROI) All Positions Report Screen All Positions Report: DataBank handle confidential records for their clients and security is of utmost importance in their service offering. Accordingly the GPS Tracking devices in the vehicles enable DataBank a full history of where the vehicles have been, and in the event of a stolen vehicle a speedy recovery is now possible by alerting Police to the exact location of the stolen vehicle. Satellite View: Satellite View Screen DataBank had been considering using GPS Tracking service for many years, however the price of the service was always prohibitive. Ezy2c provided DataBank a cost effective solution that had a ROI within 12 months with savings in labour, overtime, communications and fuel costs. The added non financial benefit is peace of mind knowing where your fleet is and what it is doing at any given point in time. When analysing the cost savings and the Ezy2c pricing they believed this was now possible and proceeded with the purchase of the system. Sean Kays, Queensland State Manager for DataBank, says the ease of use of Ezy2c was a critical factor in choosing to go with Fleet Logistics as our GPS Tracking partner. It has helped us in so many ways including staff training, evidentiary record keeping, timely response to customer queries as well as reducing our fuel and labour costs by being more efficient with our time on the road National General Manager of DataBank, Chris Cotterrell, says of Data- Bank s decision to utilise Ezy2c GPS Tracking, we are delighted with our decision to implement the services of Ezy2c, as it has helped the operations of our business immensely. The visibility of real time information on our vehicles and staff has improved the system for our unique requirements - I would highly recommend their services to anyone looking into GPS Tracking for their business. Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 12
Tracking your fleet of vehicles has never been easier or more cost effective! At $1.95* per day it is now affordable technology for all businesses with vehicles or remote assets. Ezy2c customers include a large number of logistic centric businesses, leading national and multinational companies as well as a range of jobbing based contractors and small businesses looking to improve efficiencies in managing their mobile workforce and assets. So whatever your size or business we have the right solution and industry experience to guarantee we can deliver positive benefits and an exceptional Return on Investment Ezy2c has a unique, affordable, feature rich and user-friendly offering. Monitor and Map all of your staff, (Utilising Google Map Imagery) vehicles and assets in REAL TIME from any web browser, anywhere in the world utilising secure password access Run Reports on asset movements from locations visited, trips undertaken, speed, distances travelled, time on site, excess idle etc 24*365 Real-time Alert and Alarm Monitoring System. Assets can be located and monitored within seconds Additional services include monitoring and alerting on multiple vehicle attributes, including; driver in control, back door sensor, temperature sensors, trailer engaged, low battery or tamper alerts, Panic Alarm and SOS communications Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 13
Reports & Images Map View Work Summary Report Satellite View Speed Report Vehicle Utilisation Report All Positions Report Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 14
Why partner with Ezy2c Ezy2c is Australia s leading online GPS monitoring company. Thousands of companies, government agencies and individuals enjoy the benefits of Ezy2c solutions including revolutionary fleet management solutions, car alarm security and personal security solutions. Ezy2c is a division of Fleet Logistics Pty Ltd, founded in 2003. Fleet Logistics has been at the forefront of developing state of the art GPS monitoring technology. The world-class intellectual property developed by our engineers is facilitated by considerable research and development. Ezy2c management have decades of experience in building successful software and services businesses all with a common goal of creating exceptional client solutions. The deployment of proven technologies, adding substantial value to client s lives and businesses is our passion. Contact Ezy2c: Sales/Enquiries 1300 150 500 Support +61 2 6642 1100 Emails sales@ezy2c.com helpdesk@ezy2c.com Web www.ezy2c.com email sales@ezy2c.com Phone 1300 150 500 Page: 15
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