Minimizing Computer Data Loss Risks With Online Backup. Seven Devastating but Common Computer Backup Mistakes

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1 With Online Backup Seven Devastating but Common Computer Backup Mistakes

2 Fact: Your Company has a 93% chance of going out of business if this one event happens and you have a 15% chance this one event will happen to your company. Here s the problem.. Every year millions of laptops are stolen and an even greater number of computer and server hard drives fail due to disc failure, viruses, theft or natural disasters. The backup of vital business computer data is imperative to the survival of corporations no matter the size of the organization. For small & medium size businesses (SMBs), data loss is a significant risk to corporate survival yet it is often ignored or overlooked. Here are the numbers: In a 2007 study Google determined that once a hard drive reaches 2 years of age it has a 1 in 14 chance of failing over the next year. That s a very high 7% failure rate. Once a company suffers significant data loss that company has a 93% chance of going out of business as determined by the US bureau of labor. A recent study conducted by Storage Magazine found that only 37% of businesses actually test their internal backups regularly, and that an alarming 77% of those that did found that they were unable to fully recover all of their critical data. Understaffed and Under Protected Unfortunately, smaller companies often don t have the IT resources needed to setup and oversee a compliant and reliable backup solution. Now add to the problem the fact that corporate computers and servers contain an exponentially increasing amount of sensitive data such as accounting, employee and customer records. All of which must be secure and protected at all times to safeguard these vital corporate assets. A recent Aberdeen Group study found that less than 10% of corporations consistently use encryption technology to protect their most valued computer data assets and an even smaller number of those corporations encrypt their tape backups leaving them exposed to serious regulatory compliance liabilities. With Safebackup online backup solutions we take those risks out of the equation.

3 The Solution: Protect Your Business with Online Backup Automatic - Reliable - Secure - Verifiable Backup Mistake #1 Negligence & Procrastination by corporations with their computer data backup process is the #1 most common mistake companies make with regards to business continuity and disaster planning. The backup process is often an at the end of the list type process with devastating consequences if data loss occurs. Solution: The small Safebackup software agent is so easy to install and configure, a typical server or system can be ready for protection in 30 minutes or less. Your own assigned installation technician will guide you through the installation process. Backup Mistake #2 Lack of Testing Backups - Implementing a quality and reliable backup routine is step one in overcoming Backup Mistake #1 but just as important is the ongoing testing and reviewing of your backup processes. A recent study conducted by Storage Magazine found that only 37% of businesses actually test their internal backups regularly, and that an alarming 77% of those that did found that they were unable to fully recover all of their critical data. It is extremely important to test restoring data before an emergency or data failure occurs. Solution: Each backup is followed by an notification to one or many contacts showing success, failure or warnings in the most recent backup set. This constant monitoring takes a proactive approach to your backup routines allowing step one in a comprehensive testing program. The restore process is fast and easy allowing step two which is the full restore of your data to test for success before an actual data loss occurs. Backup Mistake #3 Not Identifying the Correct Data required for a restore. It s very common for corporations to have a data failure event only to find during the restore process critical data was omitted in the backup process. Of the 77% of corporations that were unable to fully recover all of their critical data during the Storage Magazine study, a large percentage of failures were due to insufficient or incorrect data identified in the backup routines. One missing file in your backup process can have devastating consequences. Solution: With over 19 years of data backup experience behind us, we offer years of experience and expertise in assisting you with identifying your critical data to be backed up. By testing your backups on a regular basis you can eliminate the risk of missing data. Backup Mistake #4 Failure to Remove Data Backups Away from the Data Source in case of fire or natural disaster. For years corporations have relied on tape rotation systems for their backup needs requiring the physical rotation and removal of the tapes to another site in case of fire or natural disaster. This manual,

4 antiquated and cumbersome task is often forgotten or skipped. The failure to remove the tapes can be devastating in a time of emergency. Solution: Safebackup online backup automatically encrypts the backup data, compresses and transfers it through the internet to our secure data facilities achieving highly reliable backup and geographical separation of the data both at the same time. Backup Mistake #5 Relying on Error Prone Tape Backup even though the medium (Tape Backup) is proven to provide high failure rates. The tape backup process is slow and it s very hard to find the exact data when a restore is needed. Tape backup offers a host of problems such as: Tapes must be physically removed from the site for disaster protection Tapes fail frequently Heat and elements can increase the tape failure rate dramatically Finding the correct data on the correct tapes is difficult No accountability or reporting for failed data backups Solution: Our Safebackup online backup service eliminates tape failure by using highly reliable and efficient disc to disc technology. With our notification of your backup set status along with highly reliable processes, our proactive backup approach offers unprecedented protection and reliability. Backup Mistake #6 Failure to Plan for Human Error Studies have shown that accidental or intentional deletions of critical computer data is the most common backup restore request by corporate IT departments. Disgruntled employees can inflict significant damage by deleting critical data. Solution: At the core of our backup technology is our highly efficient and accurate bit level file identification system. Our software allows you to restore data going back in time only limited to your retention schedules. If you want to keep and have restore capabilities going back years, you can do so with ease in our Safebackup software. Backup Mistake #7 Failure to Encrypt Data Backups is another common security oversight. A recent offsite data tape storage company lost hundreds of customer backup tapes during transport. These tapes were not encrypted and were completely accessible to anyone who found them creating a regulatory compliance nightmare and extensive fines for the company. Solution: We utilize a high-security 128-bit SSL (Secure Socket Layer) channel for all communication between our servers and your computers. All backup files are first encrypted before being transmitted to our data centers and remain encrypted at all times with an encryption key you create and control. The encryption key used to encrypt your files resides only on your local client and is never transmitted.

5 Summary Safebackup online backup services offer small to medium sized businesses unprecedented computer data protection only available to large Fortune 500 companies just a few years ago. Affordable, easy-to-use, feature rich services offered by our online solution along with focused support provided by dedicated account technicians delivers a comprehensive end to end disaster and business continuity protection. Safebackup is the leading provider of highly secure online computer backup solutions. Our backup services are based around 19 plus years of information technology and backup experience and provide the foundation for reliable disaster and contingency plans for corporations throughout the United States