Booth Computing Services



Similar documents
Introduction to WSU

New Employee Technology Orientation

Melbourne Law Masters Information Technology & Library Services. Saturday 22 February Carole Hinchcliff Law Librarian

Corporate Information & Computing Services. IT Services For University Staff.

GETTING STARTED ON THE WINDOWS SERVICE A GUIDE FOR NEW STAFF MEMBERS

Computing Orientation

Outlook Operating Instructions. Internal Desktop Access

Using YSU Password Self-Service

Millikin University Student Tech Training

Undergraduate and Graduate Students Student Technology Survival Guide

Office of Information Technology Resources Handbook for NSC Employees

eservices Self Service Help for Students

The McIntire Help Desk

Download and Install the Citrix Receiver for Mac/Linux

Executive MBA Program Asia Campus Welcome Orientation AXP-13

Executive MBA Program Asia Campus Welcome Orientation AXP-12

How to use Certificate in Microsoft Outlook

Technology Quick Reference revised Fall 2014

Updated 03/09/15 JKB 08:58 pm. Coats Employee Payment History Portal

Applicant Management System (AMS) Student Guide

Grade Sheet Application

Welcome to the UVU IT Help Desk

HELP DESK Park Library

FAQ: UFS Password Self Service System

account multiple solutions

Office of elearning & Innovation

How To Set Up Hopkins Wireless On Windows 7 On A Pc Or Mac Or Ipad (For A Laptop) On A Network Card (For Windows 7) On Your Computer Or Ipa (For Mac Or Mac) On An Ipa Or

IT Service Desk

COSTARS Sales Reporting Manual December 2013

SSL VPN Support Guide

Bid Questions & Answers Help Guide

Mary Immaculate. ICT Services. ICT Helpdesk. User Guide

Enterprise Incident Management Identity Manager Enterprise Incident Management Office of Long Term Living Identity Manager Manual

SSL VPN Support Guide

Accessing the SUNYIT wireless network for the first time

Hosting Control Panel (CP) Admin Guide

Charter Business Desktop Security Administrator's Guide

WEB TIME SHEETS - TOWSON UNIVERSITY. For Contingent and Student Employees. Web Time Sheets

2013/2014 Performance Management Process Guide. Setting Expectations

Employee Active Directory Self-Service Quick Setup Guide

How to use Certificate in Outlook Express

Single Sign-on Frequently Asked Questions

INFORMATION TECHNOLOGY SERVICES TECHNICAL SERVICES Program Review

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES

Essentials. IT services for undergraduate and. taught postgraduate students 2015/16

Working Together - Your Apple Mac and Microsoft Windows

Sophos Mobile Control User guide for Windows Phone 8. Product version: 3.5

VPN SOFTWARE - WINDOWS XP & WINDOWS 64-BIT INSTALLATION AND CONFIGURATION INSTRUCTIONS

Welcome to Remote Access Services (RAS)

Carl H. Lindner College of Business

Online Bill Pay User Manual

How To Create A Team Site In Windows.Com (Windows)

Common Student Computing Environment

Request for Proposal Technology Services Maintenance and Support

Basic Citrix Manual. Android Devices. Version 1.3. Created by Joshua Lindemann

Technology Quick Start Guide. Employee Edition

Faculty & Staff User Information

DI SHAREPOINT PORTAL. User Guide

URI Online Time Cards

Accessing Restricted University Online Resources Using Network Connect. on the Secure Remote Access Service

@ my fingertips FAST Leave Management System guide

Student Access Reference Guide

IMS Self Service Portal Customer Guide

Faculty Access for the Web 7 - New Features and Enhancements

Online Banking Quick Reference Guide

How To Access The Outlook Help Desk In Outlook.Com

Basic Citrix Manual. Apple Computers and Laptops. Version 1.3. Created by Joshua Lindemann

Getting Started (direct link to Lighthouse Community

ASRM Career Center. The ASRM Career Center can be accessed from the ASRM Homepage:

TUT IT services > STUDY INFO > IT Services

USER GUIDE: MaaS360 Services

Unanet User Guide: Timesheets & Expenses Getting Started Submitting Timesheets Submitting Expenses Contacts & Support

Service Level Agreement Between: Computing and Informational Technology And The Finance and Business Operations Division

How to use SURA in three simple steps:

Welcome to the Customer Care. HELP DESK SUPPORT Short Guideline to get access to the INTESA Help Desk Customer Care

How to find your VCCS username, password, and emplid to access NOVAConnect and Blackboard

A QUICK AND EASY GUIDE TO CITY NATIONAL BUSINESS ONLINE

WEB DEVELOPMENT CAREERS WEB DEVELOPMENT WEB DEVELOPMENT STARTER PACK WEB DEVELOPMENT CAREERS

Hosted VoIP Phone System. Admin Portal User Guide for. Call Center Administration

Transcription:

Booth Computing Services 2011

Agenda What We Do Resources Labs and Study Rooms Portal Accounts Responsibilities MRM Community Directory Sharepoint What Do I Do First? How To Contact Us

What We Do Support academic and administrative users. Support 180 faculty, 425 staff and around 3500 students. Maintain computing labs and group study rooms at Harper Center, Gleacher Center, Singapore and London locations. Provides Help Desk support for students. Broadcasts critical alerts, warning messages and updates to the entire Booth community.

Computing Resources Available Computer Labs Booth Website Open the same hours as the building. The labs are staffed for certain periods of time. A phone located in the lab directly connects users to the Help Desk. http://www.chicagobooth.edu Booth Portal Computing Services Website Help Desk Research Acceptable Use Policy http://boothportal.chicagobooth.edu Portal Technology - Chicago Booth Computing Services HelpDesk@ChicagoBooth.edu or 773.702.7414. Open 8:00 AM 6:15 PM. Emergency phone available from 6:30 PM 10:00 PM and S-S 8:00 AM 10:00 PM. Portal Under Technology click on Computing Services then research Portal Computing Services Student tab First Bullet point

Labs and Study Rooms Locations Hours Resources Harper Center 5807 South Woodlawn Ave. Gleacher Center 450 N. City Front Sunday Saturday 6:00 AM 1:00 AM Monday Friday 6:00 AM Midnight Saturday Sunday 7:00 AM Midnight Main Lab C50 31 PCs, 6 Network printers, 2 scanner terminals 3 Research terminals: DataStream and Dealscan, among others 2 Bloomberg terminals Career Resource Center 3 PCs, 1 network printer, 1 Bloomberg Terminal 32 Group Study rooms, 2 Media Carts in Study Rooms C46 and C47 Outside Lab: 22 Print Stations 3 Networked Printers Lab Room 110 31 PCs, 5 Network printers, 2 scanner terminals 2 Research terminals: DataStream and Dealscan, among others 2 Bloomberg Terminals Fisher Library 4 PCs, 1 network printer,1 Bloomberg terminal 31 Group Study rooms

Booth Portal - One stop for all your Booth resources Public Home Page Traffic Light system status Community, Faculty and Course Directories Public Calendar Student Home Page My Courses list Course Bidding Interview Bidding Calendar Booth events Study Room Reservations Accellion File Sharing View recorded presentations Projects simple collaboration tool including; document sharing, bulletin board postings, threaded discussions and more

Accounts Labs E-mail Quota 1 GB Portal VPN P Drive Quota: 1 GB Accellion File Sharing Service Printing 3,000 sheet yearly print quota for MBAs, allocated at the beginning of the fall quarter. Additional sheets can be bought for 3 cents a sheet Email Alias Booth Accounts Wireless Networking N-Radio Compliant only Personal Web Page 10 megs Chalk Home.uchicago.edu CNetID Account Passwords http://cnet.uchicago.edu. Self Service Password reset. Click on the Change your Cnet password, even if you ve forgotten it link. Information Technology Services (ITS) can be reached by calling 773.834.TECH or 1.773.834.8324 Self claim email aliases (3) Passwords Self Service password resetting on the portal

Connecting to Resources Connectivity software is already on your computer Visit the Computing Services website via the Portal for more information on Help Guides for: Access to the VPN. Set up a connection to the Wireless network. How to set up Wireless printing. How to connect Smart Phones. ITS Connectivity package A connectivity package with free Antivirus and Firewall is available online at http://security.uchicago.edu/.

MRM (Meeting Room Manager) Portal Location Reserve Space Icon Reserve rooms

Community Directory Portal Location Directory - Landing Page - Recent Items - Facebook Search Criteria -Type - Location - Program - Degree - Grad Year - Key Words - Saved Searches

Community Directory My Booth Network -Email - Create Booth Network Groups My Account - Updateable Fields - Privacy Settings My Booth Network Only Booth Users Only Private

Community Directory LinkedIn Future Deployment User Guide *Emergency Contact

Calendars Located on the Portal Calendars available by Department/Group: o Career Services Events o Student Program and Group Events o Academic Features: o Create Personal Views o Set Alerts o Export Events Individual Events, Entire Calendar o Download and View in Outlook

Responsibilities Computing Services Reliable provider of services and facilities Timely communication on important issues Support through advice and instruction Respect and adhere to Booth s technology abuse policies* Portal-Technology-Computing Services-Student-first bullet Use shared resources with consideration Report problems to the Help Desk Security Students - Keep your computer secure - Update antivirus software - Update with current patches * Please review the university technology abuse policies as well!

What Do I Do First? Reset Your Password Set up Your Security Questions and Answers Claim your CNet ID Connect to the Wireless Network Connect Your Handheld Device Set up Your Email Client Claim an Email Alias Connect to Your P Drive

How to Contact Us Monday Friday 8:00am 6:30pm Phone: 773.702.7414 Email: helpdesk@chicagobooth.edu Walk-up: Harper Center Suite 205

Any questions? Thank you and Welcome to Chicago Booth!