17 Blossom Street London E1 6PL United Kingdom T : +44 20 7183 4250 F : +44 20 7183 4251 www.unboxedconsulting.com Mobile Application Development Service Definition Unboxed Consulting Limited is registered in England at the above address. Registration Number: 05440833
1 Mobile Application Development... 3 1.1 Overview... 3 1.2 Examples of relevant work - Gareth Cliff... 4 1.3 Pricing... 4 1.4 Service Definition Summary... 5 2 About Unboxed Consulting... 6 2.1 Specialist Areas... 7 2.2 Clients... 7 Page 2
1 Mobile Application Development 1.1 Overview Unboxed Consulting is the UK s leading agency for Ruby on Rails development, and Agile development methodology, the platform and methodology of choice for digital app development. We also specialise in Mobile Application Development. We have built applications and websites for Channel 5, Contiki, Apple Core SA and the UK Government, including highly successful mobile apps for the 18-35 market. In July 2012 New Media Age named them in the top 5 technical consultancies in their annual NMA Top 100 list. Mobile Flat White and Planning Poker, developed by Unboxed Consulting Page 3
1.2 Examples of relevant work - Gareth Cliff Gareth Cliff is a radio and TV personality in South Africa. He is a breakfast show host, a judge for Idols South Africa, has 330,000 fans on Facebook and is the most followed person on Twitter in South Africa. Gareth has mastered engaging fans through social media and Unboxed were asked to create an exclusive, entertaining and unique iphone app for Gareth s fans. The Gareth Cliff ipod app, is part of a suite of related applications The remit was to create a visually compelling, entertaining app that amalgamates all social media, as well as having unique content and a funky design. From the initial creative workshop, Unboxed produced the visual designs, wireframes and UX and developed two apps including a content management system (CMS). The main app is the creative one for the fans, but a second app allows Gareth to record daily videos, assign publishing dates and upload to the CMS. Gareth Cliff fans now have an app that includes: Exclusive daily videos from Gareth Customised alarm clock with Gareth s amusing impersonations Customised weather graphics and sounds Customised Twitter and Facebook feeds including wall and photo feeds Viral marketing features share, like, tweet, post to Facebook 1.3 Pricing For the specific products detailed above please see the table below. Product Mobile Application Development Detail Mobile Application Development Page 4
670 Blended Team Daily Rate Please refer to the SFIA definition & rate card submitted by Unboxed Consulting for available services and prices. 1.4 Service Definition Summary Service Definition Item An overview of the G-Cloud Service (functional, non functional) Information assurance Impact Level (IL) at which the G-Cloud Service is accredited to hold and process information Details of the level of backup/restore and disaster recovery that will be provided On-boarding and Off-boarding processes/scope etc. Pricing (including unit prices, volume discounts (if any), data extraction etc.) Service management details Service constraints (e.g. maintenance windows, level of customisation permitted, schedule for deprecation of functionality/features etc.) Service Levels (e.g. performance, availability, support hours, severity definitions etc.) Financial recompense model for not meeting service levels Training Ordering and invoicing process Comment Provided in the Service Definition above. SFIA Pricing table provided. An Account Manager will be appointed to manage the customer relationship. As described in the Service Description if service is Training related. See Section 6 of Unboxed Consulting Standard Page 5
Terms and Conditions. Termination terms By consumers (i.e. consumption) By the Supplier (removal of the G-Cloud Service) Data restoration / service migration Consumer responsibilities Technical requirements (service dependencies and detailed technical interfaces, e.g. client side requirements, bandwidth/latency requirements etc.) Details of any trial service available. See Section 10 of Unboxed Consulting Standard Terms and Conditions. See Section 10 of Unboxed Consulting Standard Terms and Conditions. See Section 10 of Unboxed Consulting Standard Terms and Conditions. Defined on a project by project basis and defined in work order. 2 About Unboxed Consulting Unboxed Consulting is a creative, forward-thinking SME specialising in Agile Consultancy, Rubyon-Rails Web Development and Mobile Application Development. We also provide a number of training courses including an Introduction to Agile: Ruby on Rails Development and IOS Development. We are passionate about innovation and quality and believe our ISO9001 certified Agile approach The Unboxed Way creates an inspiring and productive environment to produce superior solutions. We deliver business benefits to our clients early and frequently by combining modern management techniques with some of the industry's leading technical practices. Unboxed Consulting has embraced both Agile methods and Ruby on Rails since the company's inception, and we follow Agile on all projects - both internally and externally. All our team members are highly skilled professionals with years of experience in both Ruby on Rails and Agile methods. Everyone on our team has been through internal Agile training and all our Scrum Masters have been certified by the Scrum Alliance. We also have a number of staff accredited in ITIL, Prince 2 and MSP. Our people are extremely active in the Ruby on Rails and Agile communities and will often speak at conferences and other technical events. We currently have 30 full-time staff based in London and 10 full-time staff based in Cape Town. Our resources are split across different disciplines: Design/UX, Development, Testing, Account Management, Agile Project and Programme Management and Technical Architecture. Page 6
Unboxed Consulting was registered in April 2005 as a Limited Company in England. The company has offices in London at 17 Blossom Street, London, E1 6PL and Cape Town at Madison Place, Alphen Office Park, Constantia Road, Constantia, 7806. 2.1 Specialist Areas We offer the following Consultancy and Training Services: Introduction to Agile Training Agile Readiness Assessment Agile Discovery Workshop Agile Project Inception Workshop Agile Kick Start Agile Coaching and Mentoring Agile Delivery Transformation Agile Product Owner Training Agile Testing Methodology Training Agile Scaling for Large Projects Training Ruby on Rails Training We also offer the following Application Development Services: Ruby on Rails Agile Application Development Mobile Application Development Web Design / UX Application Support and Maintenance Rapid Agile Prototype Delivery 2.2 Clients Unboxed Consulting has a wealth of experience and a proven track record working for clients with varied IT requirements from UK Government and FTSE 100 enterprise clients with high-volume, business critical services developed in multi-supplier environments, to small start-up companies with unique and inspiring ideas for the web. From a Government perspective we have worked in the UK with Government Digital Services (GDS), The Office for National Statistics, HM Land Registry and HM Revenue and Customs. Some of our well-known commercial clients include Nature Publishing Group, Channel 5, Sage, Contiki, the StoryTellers and Made by Many. For case study examples please go to our web site at: http://www.unboxedconsulting.com/casestudies Page 7