G-CLOUD 7 P E R F O R M A N C E T E S T I N G S E R V I C E C O M P A N Y D E T A I L S ABOUT MASTEK

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1 G-CLOUD 7 C O M P A N Y D E T A I L S P E R F O R M A N C E T E S T I N G S E R V I C E ABOUT MASTEK Incorporated in 1982, Mastek has been at the forefront of technology and has made significant investments in creating intellectual property, which along with proven methodologies and processes, delivers real benefits to our customers. Please contact us to discuss your requirements at g-cloud@mastek.com Tel: +44 (0)

2 TABLE OF CONTENT 1. SUMMARY SERVICE DESCRIPTION KEY FEATURES BUSINESS BENEFITS TECHNOLOGIES, LANGUAGES, METHODOLOGIES OR VENDOR SUPPORTED CLIENTS OTHER SERVICE FEATURES... 9 Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 2 of 9

3 1. SUMMARY Often performance test results are not delivered according to expectation. They are either incomplete or ambiguous. Simulating multiple users in a synchronised manner requires indepth knowledge of performance tools thatgenerate the right kind of load, result interpretation, analysis and recommendation. Additionally, performance testing requires specialised skills for stakeholder management and co-ordination, requirements elicitation, workload modelling, test tool installation and configuration, performance test scripting, simulation, correlation, executions and results analysis. Mastek provides an entire range of performance testing solutions in the form of Services. Our performance testing Centres of Excellence provide cutting-edge performance testing services spanning client-server, web-based, distributed, mobile and cloud applications. 2. SERVICE DESCRIPTION Mastek s rigorous approach tos performance testing services addresses all the relevant performance requirements. We do this by utilising our array of proprietary frameworks, bestfit customised low-cost/open source performance testing solutions and analytical techniques (automated, graphical and statistically report). Our framework enables businesses to reduce performance testing efforts by up to 25% depending upon the size and complexity of engagement. Our performance testing consultants understand systems, networks and software architecture very well. We decompose and recompose software systems to enable bottleneck exploitations and work directly with architects/developers to develop relevant performance tests, analyse systems and provide recommendations. Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 3 of 9

4 Below are the activities that we offer as part of our end-to-end Performance Testing Services: Performance Strategy & Roadmap Proposals and RFQ/RFI Feasibility study, proof of concept, tool evaluation and recommendation Low-cost /open source performance Testing solutions, ROI analysis Best-fit customised performance Testing solutions for E2E Early PT in Agile / Waterfall model PT solutions with open source/low cost PT tools PT trouble-shoot services and support PT trainings, handholding Performance Testing Types Services Stepped Load/Speed/Responsive / Latency testing Spike testing Stress testing Volume testing Extended soak (endurance) testing Test to limits (scalability) testing Infrastructure and capacity test planning matrix Availability and failover testing Performance Testing on Mobile & Cloud Services Best fit PT strategies for mobile & Cloud PT Mobile & Cloud using open source tools like JMeter Mobile Device level PT using Blazemeter on CLOUD Expedite PT Framework Tool agnostic Organised, structured and simplified testing process Test data management utility for virtual/concurrent users Automated Performance Test Reports PT Effort saving up to 25% Our efficient deliveries are underpinned by a large team of experienced test consultants and supported by an in-built framework Expedite that offers rapid test implementation and testing. We proudly propose collaboration of the performance tool with our home grown, tool agonistic PT framework, Expedite for optimum results and cost savings. We incorporate customised solutions to customer-specific needs, further developing the overall solution utilising our Expedite framework as shown next page: Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 4 of 9

5 Overall, this provides a productive way of working. It ensures that the resources required for your project are applied quickly for immediate results and ROI from software testing and test tools. 3. KEY FEATURES Resources task-matched to your requirements Strategy, planning and comprehensive performance test management Experience in end-to-end performance test consultation Consulting around risk assessment, management and mitigation Consultants experienced in various operating systems, web application and database servers Surety of an appropriate level of performance built into applications in production, benchmarked to your operating needs Expertise in architecting complex performance testing solutions, generating varying loads to test complex applications Custom performance tools with capabilities to perform stress load and scalability testing on applications irrespective of architecture Deep expertise in proprietary, open source (e.g. JMeter) and industry standard tools (HP Load Runner, VSTS) Modular, scientific test practices that are scalable, reusable and cost-effective to maintain as business needs change Ready-to-use templates from Mastek CoE for a quick performance testing and implementation approach Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 5 of 9

6 Expertise in widely used performance testing tools prevalent in the market: HP Performance center HP LoadRunner WebLoad VSTS Ultimate 2010 Low cost tools: WAPT (Web Application PT) Open Source tools: JMeter, Fiddler, HTTP Watch 4. BUSINESS BENEFITS Highly configurable, re-usable framework delivering quick turnarounds for performance engagement Effort savings of around 20 to 25 percent depending upon the size of performance testing engagement Provides best fit customised and early performance testing solutions according to customer needs Early Performance Testing Solutions - a proactive instead of reactive approach In-depth knowledge of performance methodology delivers quick and reliable results Reduced risk, improved cost-effectiveness and faster go-to-market Improved turnaround time due to skilled and experienced performance analysts and architects Lower delivery risks by providing capacity planning and sizing assistance to improve cost-savings Meet customer expectations by resolving performance and scalability issues and preventing their occurance Improve eturn on Existing Investments (ROEI) by improving application performance Optimise provisioning and utilisation of infrastructure Strategic alliances and partnerships with leading tool vendors 5. TECHNOLOGIES, LANGUAGES, METHODOLOGIES OR VENDOR SUPPORTED All major technologies, latest toolset, best practices and standards supported Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 6 of 9

7 6. CLIENTS Client Technology/Platform/PT Tool Scale/Complexity / Value Add Health Care Portal Technology: All open source technology - Java 1.7, Spring MVC web, Spring MVC restful service, JPA, hibernate ORM, rools Rule Engine Platform: Linux OS with PostGres SQL DB PT Tool: WAPT Pro 3.1 (Low cost PT tool along with Mastek s home grown Expedite PT Framework Reporting Utility Scale: Stress and Extended Test - SOAK (24 Hour Test with 1000 Injectors Complexity: To verify web services load during peak hour (stress) as well as 24 hour soak test for Registered CareID Users Value Add: Successful stress test with pages hit, with 0.07 sec. Average response time for a peak hour test Successfulsoak test with (3.4 Million Pages hit) with 0.04 sec average response time. Multiple successful executions of 1000 injectors load along with quick and easy statistical and graphical report interpretation using Expedite PT Framework Reporting utility - saving efforts in interpretation Marine Insurance Portal Technology:.NET Framework 4.0, with MS SQL 2012 Server as DB Platform: Windows 2008 OS PT Tool: MS VSTS Ultimate 2010 tool along with Mastek s home grown Expedite PT Framework Reporting Utility Scale: 200 logged-in users with 30 concurrent users Complexity: Creating and mapping Marine test data for 14 business critical scenarios to be consumed by 30 Users in a mix-run execution during peak hour To verify responses from base volumetric data from the past three years Value Add: Successful execution of mixrun scenario, measuring responses thereof, generating 300 shipping policies during peak hour test Retail Application Technology: Oracle 11g, SQL Server, Oracle Data Integrator, Flat Files PT Tools: HP Load Runner 11.5, OEM ETL, Appworx, ODI, OBIEE, Performance Center, HP Performance Manager, Site Scope Scale: OBIEE Reports: 220 users and 100 concurrent users for OBIEE reports. To measure response time of each report based on SLA. ETL: To verify response time of ETL jobs based on volumetric and SLA Complexity: Creating OBIEE Reports as per requirement run all reports in parallel for 1 hour with 100 concurrent users and verify response time. Create data in source system as per volumetric and load into target Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 7 of 9

8 EDW using ETL jobs and measure response time. Value Add: Customised PT Report culminating ODI & OBIEE reports Implemented parallelism, so that subject area specific data loaded into EDW on time which helped user to access reports Component level performance testing helped user to measure and analyse ETL jobs time. Group Insurance Portal Technology: Java, WebSphere Servers (Load Balancers) with Oracle 11G as DB Platform: LINUX OS PT Tool: Web Load 9.0, along with Mastek s home grown Expedite PT Framework Reporting Utility Scale: Group Insurance multiple users processing 10, 20, 100, 1000, 5K, 10K, 20k, 45K, 90K Member Data (member details) Upload Complexity: 66 Critical business scenarios mapped to 345 concurrent users in a mix-run Eexecution during peak hour (Stress and SOAK long hour tests) Value Add: Successful execution of mixrun scenario, measuring responses thereof, output cases achieved (Quotes, Policies with 10, 20, 100, 1000, 5K, 10K, 20k, 45K, 90K member data (member details) during peak hour stress test as well as SOAK test. Children Service Portal Technology:.NET, ASP.NET, Silverlight, MS SQL Server 2008 Platform: Windows 2008 Server PT Tool: WAPT Pro 3.1 (Low cost PT tool) Scale: Load and dtress with 100 Injectors Complexity: Support for Silverlight application Value Add: Low cost solutions using WAPT PT tool and multiple successful executions of varied load and stress test to benchmark for future releases. VISA Processing Portal Technology:.NET, ASP.NET, C#(C Sharp) with SQL SERVER 2008 as DB Platform: Windows 2008 OS PT Tool: WAPT Pro 3.1 (Low cost PT tool along with Mastek s home grown Expedite PT Framework Utility Scale: 200 Concurrent online users Booking, re-scheduling Appointments on a VISA Portal (intranet) Complexity: Facing Performance Issues in Production for ONLINE Application Value Add: Low cost Solutions using WAPT PT tool and drill down to pain area pages with multiple individual / mix run executions to finally benchmark responses of VISA Online and Offline Apps Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 8 of 9

9 Insurance Portal Technology: Migrate Oracle application server to WebLogic application server and Migrate Oracle report server to 11g PT Tool: MS VSTS Ultimate 2013 PT tool along with Mastek s home grown Expedite PT Framework Utility Scale: 200 Logged-in Users with 30 Users Concurrent Complexity: Technology Migration from Oracle 10 G to Oracle 11 G Value Add: Performance Testing conducted to verify performance premigration and post migration to Oracle 11G with consistency of data and improved performance 7. OTHER SERVICE FEATURES SERVICE DEFINITION ELEMENTS Information Assurance Details of the level of backup/restore and disaster recovery that will be provided On-boarding and Off-boarding processes/scope etc. Pricing (including unit prices, volume discounts (if any, data extraction etc.) Service management details Service constraints (e.g. maintenance windows, level of customisation permitted, schedule for deprecation of functionality/features etc.) Service Levels (e.g. performance, availability, support hours, severity definitions etc.) Financial recompense model for not meeting service levels Training Ordering and Invoicing process Termination terms Data restoration / service migration Consumer responsibilities Technical requirements (service dependencies and detailed technical interfaces, e.g. client side requirements, bandwidth/latency requirements etc.) Details of any trial service available. RESPONSE Our services are compliant with ISO9001, ISO27001 and CMMi standards Not Applicable for Lot 4 Specialised Cloud Services Not Provided Please refer to our SFIA rate card, pricing document and Terms & Conditions document for complete pricing details Not Applicable None Please refer to our Terms and Conditions document Please refer to our Terms and Conditions document Available on request This will follow the stated G-Cloud Process, i.e. as mandated in the Call Off Order Form defining the invoicing process. This will be in accordance with the accompanying terms and conditions as attached on the digital marketplace Not Applicable Responsibilities will be discussed on an engagement requirements basis. Not Applicable Not Applicable Registered Office Mastek (UK) Limited, Pennant House, 2 Napier Court, Reading, RG1 8BW 9 of 9