COMPREHENSIVE TECHNICAL PROGRAMME IN GENERAL INSURANCE INTERNATIONAL PROGRAMME th th th th Programme 1: 27 July to 14 August 2015 Programme 2: 16 November to 4 December 2015
COMPREHENSIVE TECHNICAL PROGRAMME IN GENERAL INSURANCE - INTERNATIONAL PROGRAMME BACKGROUND The challenges of liberalization & globalization sweeping through the economies make it imperative for all concerned to adopt the best international practices in their domain. National Insurance Academy (NIA), Pune offers a professional programme for the global insurance professional to have his skills. We offer a course which takes its roots in the cardinal principles of Risk Management. This strong foundation of basics, coupled with an international perspective of the insurance market ensure that the participants of this programme develop an insight which will serve them well in their workplace. We also actively work at building interpersonal interactions in the international group of participants. The abiding relationships are major take away of the three week session. OBJECTIVES Understanding the theoretical aspects of non-life insurance covers and subsequently developing practical orientation Acquaint the participants with principles and practices of general insurance Enhancing underwriting skills of the various insurance classes of risks Better claims management of all the important classes of risks Provide practical exposures through industrial visits / Port Visits/ Garage visits. Data warehousing and data mining for assessing performance and rating of the portfolio Evaluation of risks Designing and developing new products Actuarial basis of rating the product in the free markets
CONTENTS EVOLUTION OF INSURANCE - HISTORICAL AND A PEEP IN FUTURE Transition - The socio-economic, regulatory and technological evolution of the society Transformation - Structural and operational transformation in the previous decades of the 20th century, Global General Insurance Scenario & Insurance Regulations Environmental - Socio-economic and technological transitions and their impact on the General Insurance Industry THE BASIC PRINCIPLES OF INSURANCE Legal framework - Basic principles of insurance contract, Obligations of parties Operations - The main classes of General Insurance and their historical evolution Risk assessment and developing new product Understand the pricing mechanism in the open market Appreciation of Actuarial Aspects in General Insurance FIRE AND BUSINESS INTERRUPTION INSURANCE Principles and Practice of fire insurance: Identification of physical / natural /and moral hazards and underwriting in free markets Principles and Practices of business interruption insurance / Handling of LOP Claims Risk Inspection, management and loss control methods Handling of fire material damages claims Chemical & Petrochemical Risk Insurance MARINE INSURANCE Marine Insurance in International Markets Basic principles and practice of Marine Cargo & Marine Hull U/W Consideration & Important Clauses & Rating. Processing of Marine Cargo & Marine Hull Claims and recoveries & General Average adjustment Characteristics of commodities, their propensity to losses & Type of vessels and issues arising there from, Regulations pertaining to vessels going at high seas Impact of containerisation/ multi-modal transportation in marine cargo insurance Loss prevention and minimisation techniques in cargo handling
MOTOR INSURANCE Issues in motor insurance in international markets, problems of growth and profitability developments of Motor Insurance, Legal considerations & welfare aspects Underwriting & Risk Management in motor portfolio including Policy covers for different classes of vehicles Processing of own damage claims & Third party claims under motor policies Anatomy of Private Car & Commercial Vehicles ENGINEERING AND CONSTRUCTION INSURANCE Issues in engineering insurance in international markets, development and growth Analysis of Operational & Project insurance Risk assessment and underwriting of engineering portfolio Business interruption cover for engineering risks Management of Mega Risk - PML assessment and its application Managing Oil & Energy risks LIABILITY INSURANCE Essentials of Legal liability, Tort liability and other legal issues in third party claims Commercial Sector (D&O / E & O, CGL) / Industrial Sector PLI, Public / Product Liability / Professional Indemnity Covers IT Risk & Cyber Liability Emerging liability risks and covers HEALTH INSURANCE Prospects and problems of growth and profitability of Health insurance portfolio Universal Health Care Challenges of Standardisation Accident and sickness covers Health Claim Process MISCELLANEOUS ACCIDENT INSURANCE Issues in miscellaneous accident insurance in international markets Prospects and problems of growth and profitability of Personal insurance portfolio Personal insurance covers of various types & Processing of Claims Miscellaneous covers for commercial/industrial sector - - Security of Plant and Property, Personal / Property / Interest insurance - Covers against financial loss from theft of cash securities or fraud by employees
Others - Managing Aviation covers & Liabilities - Managing Rural, Social and Micro Insurance and Agricultural Insurance covers PRACTICE OF REINSURANCE Types & Methods of reinsurance & Global Trends of reinsurance Underwriting and designing of reinsurance programmes Processing of Reinsurance Claims & understanding Accounts CONCLUDING SESSION Integrated development: technical / administrative / financial /marketing Strategies for vigorous growth and reasonable profitability of business in dynamic socio economic technological environment Role of Additional Dispute resolution in Grievance handling and customers experience management PARTICIPANTS PROFILE Junior Level Executives from General Insurance Companies mainly Overseas, Broker s, Consulting Firms and Executives handling Risk and Insurance Portfolio at Corporate, Government, Regulators, Governing Undertaking and Private Firms. DURATION: 3 Weeks DATES: Programme 1: 27th July to 14th August 2015 Programme 2: 16th November to 4th December 2015 CO-ORDINATORS Satyendra Singh Tel. (D) 91 20 27204020 Mob : 91 8390769028 Email: s.singh@niapune.com Shaji Thomas Tel. (D) 91 20 27204035 Mob : 91 9869254064 Email: tshaji@niapune.com PARTICIPATION FEES Organisations in India Rs.1,47,000/- (Excluding committed members) Organisations from FAIR / SAARC countries US$ 2436/- Organisations from other countries US$ 2898/- Service Tax and any other Govt. Duties in India will be charged extra. Taxes, if any, in your country will have to be borne by nominating company/ organization. It covers course material, residential AC accommodation and boarding. Mode of Remittance for Foreign Participants : SWIFT Name & Address : Bank of Maharashtra of our Bank Pune Overseas Branch, Sadashiv Vilas, 1183/A, Fergusson College Road, Shivajinagar, Pune 411 005 India Branch Code : 1144 SWIFT Code : MAHBINBBOCP Bank Account No. : Savings Account 2008885848 Account Holder : National Insurance Academy, Pune India Kindly Pay an additional amount of US$ 8 towards SWIFT transfer charges (Please ensure that we receive the full amount payable of the fees and all the Bank charges are to be borne by you)
NOMINATIONS All participants must be nominated by their organizations. Nominations should be sent not later than 15th July, 2015 for programme starting from 27.07.2015 to 14.08.2015 and not later than 9th November, 2015 for programme starting from 16.11.2015 to 04.12.2015. LANGUAGE OF COMMUNICATION : ENGLISH RESIDENTIAL ACCOMMODATION Each delegate will be accommodated in a fully furnished Air Conditioned Room with attached bathroom along with TV, PC (with Internet connectivity). Rooms are reserved one day prior to the commencement of the programme, till one day after the conclusion of the programme. Laundry services are available on payment. Incidental expenses like cost of telephone calls, etc. will have to be borne by the delegates themselves. Rooms have facilities for incoming telephone calls. HEALTH REQUIREMENTS A yellow fever vaccination certificate is required for visitors arriving from or traveling through areas such as Africa and South America. Overseas participants are requested to carry an Overseas Mediclaim Policy while coming to attend a training programme at NIA. PASSPORT Overseas participants particularly from Nepal and Bhutan are requested to carry their Passport in original. Overseas participants are also requested to carry sufficient number of passport size photographs. VISA A Visa is mandatory for citizens of all countries for entry into India. AIRPORT TAX As applicable to be borne by the participants. CURRENCY REGULATIONS Freely convertible currencies are US Dollar, Pound Sterling and Euro. Delegates are requested to bring their money in the form of Traveler Cheques or cash in any one of these currencies.
FACILITIES AT NIA LIBRARY The Academy has an excellent collection of books, journals, audio / video cassettes / films and CDs related to Insurance and Management areas in English language. BANKING FACILITIES Services of a commercial bank (Bank of Maharashtra), which is authorized to deal in foreign exchange, are available at the Campus. FAIR IT Park The Computer center of NIA harbors the hub for campus-wide network of about 425 PCs - all connected to Internet 24x7, hosts Windows and Linux servers, uses open source database servers, analytical tools like Excel, R, SPSS and WEKA; and programming languages like Java and PHP. All these facilities are well protected by a firewall and appropriate Information Security Policies. It has two Computer Labs having a capacity of 50 and 30 in each. We also have our intranet hosting various resources and services for our employees, participants and students. RECREATION FACILITIES Facilities for games such as Shuttle Badminton, Lawn Tennis, Table Tennis, Swimming, Snooker, Chess and Carom are available. BOARDING FACILITIES Boarding facilities at hostels include bed tea/coffee, breakfast, mid-morning, midafternoon, evening tea/coffee, lunch, light refreshments in the evening, and dinner. Only bed tea/coffee is served in rooms MEDICAL FACILITIES Medical facilities are available through a resident Doctor at the Campus. HEALTH CARE FACILITIES The Academy has a well equipped Hi- Tech Gymnasium with Jacuzzi, Sauna, Steam Bath, Cold shower and a Swimming Pool. Yoga Meditation sessions are held on Tuesdays, Wednesdays and Fridays between 6.45 am to 8.00 am. "GIC Water Pathway" - Participants can enjoy a Health Walk between 6.30 am to 8.30 am and during 5.30 pm to 8.30 pm. in a specially designed Accupressure Pathway. NIA also has a walking/jogging track of approx. 1.5 Kms along the Campus periphery. The total area of NIA Campus is around 32 acres. COMMUNICATION FACILITIES Participants are requested to carry their own international sim card duly activated from their respective home countries to avoid any inconvenience. Telephone / E- mail / Fax facilities with links all over the world are available (at cost) on the campus. Postal and Courier services are also available at cost.
CITY OF PUNE AND ITS CLIMATE Pune city is also known as the cultural capital of Maharashtra. It is situated 160 Kms from the city of Mumbai and is connected by direct flights as well as rail and road. Journey by air is of 30 minutes duration; by rail it is 3 hours 30 minutes. The travel is most enjoyable for on the way falls and scenic beauty by 'Intercity Express', 'Deccan Queen', 'Indrayani Express' and 'Pragati Express' between Pune and Mumbai. Pune is equally well connected by air with other major cities such as Delhi, Bangalore, Chennai, Kolkata etc. It is also well connected by Express way from Mumbai. The Mumbai-Pune journey by road is of about 3 hours duration. Pune City enjoys a salubrious climate between October and March. There is usually no rainfall during this time of the o o year and the temperature hovers between 30 C maximum during the day and 10 C minimum during the night time. Light to medium woolen clothing is adequate. PLACES OF INTEREST IN PUNE Places in Pune like Shaniwar Wada, Kelkar Museum, Aga Khan Palace, Parvati, Osho Commune (Rajnish Ashram) are worth seeing. NATIONAL INSURANCE ACADEMY NIA was established in 1980, primarily as a training institute for senior executives of insurance industry by the Life Insurance and General Insurance Industry with active support from the Government of India. Over the years, the Academy's activities have diversified and now encompass training, research, education, consultancy and publications. The Academy has been recognized as an associate member of the Federation of Afro Asian Insurers and Reinsurers (FAIR) and also for imparting training under the Technical Cooperation Scheme of Colombo Plan (TCS). The Academy has also launched a PGDM Programme in Insurance Management presently open only for the Indian students. Venue & Address for Communication 25, Balewadi, Baner Road, NIA PO Pune 411 045 (India) Tel : +91-20 - 27204000, 27204444, (Hostel) +91-20-27204100/200/300. Fax : +91-20 - 27204555, 27390396 E- mail : s.singh@niapune.com tshaji@niapune.com programoffice@niapune.com Visit us: www.niapune.com