Forklift Fleet Management Separating Fact from Fiction

Transcription

1 Welcome to Session 113 Forklift Fleet Management Separating Fact from Fiction Presented by: Bruce Heuer CEO/President Sponsored by: 2012 Material Handling Industry. Copyright claimed as to audiovisual works of seminar sessions and sound recordings of seminar sessions. All rights reserved.

2 Background First Forklift Fleet Management Experiences

3 Companies are in the forklift business by default, not by choice!

4 What Is Typically Found 1. Inherited Responsibility 2. Core Competency 3. No Advocate 4. Lack of Data and Information 5. Inability to Bridge the Gap Between Operations and Finance

5 Forklift Fleet Management and Forklift Fleet Management Information There is a Difference

6 Separating Fact from Fiction Fact: Forklift fleet management is the management of forklifts. Fiction: It is possible to manage a forklift fleet economically without comprehensive information!

7 How Does Your Company Address Forklift Fleet Management? 1. Who Is Responsible? 2. What Are Their Credentials? 3. What Tools Have They Been Given To Ensure a Positive Outcome? 4. Is Your Company Gaining The Desired Results? Let s Start with Forklift Fleet Management 101 Let s Continue Separating Fact from Fiction!

8 Forklift Fleet Management 101 Objective Cannot Have Skin in the Game, Cannot sell or service forklifts Client advocate Supplier agnostic Has the ability to gather, audit and analyze data and turn the data into useful information Retains sufficient databases for benchmarking Is customized as generic solutions don t work Bridges the communications gap between Operations and Finance to enhance forklift replacement

9 Forklift Fleet Management Information Systems Must Include: Defined Process Service provider accountability Audited information and trend analysis Analysis of abuse/avoidable repairs operational or environmental Identification of best practices, cost avoidance and cost savings opportunities Replacement Analysis Mechanical, Specification, Safety, Economic Industry intelligence for leveraging parts pricing and labor rates Uniformed methodology for addressing the MHE fleet Information required to maximize the MHE fleet at the lowest possible cost

10 Forklift Fleet Management Information Systems Should Also Include: Invoice consolidation with account coding Short-term rental analysis Lease structure, residuals and expiration inspections Customized Reporting, Web-based Information and Dashboard/Scorecard Component

11 Service Provider Accountability Must Include: Repair invoice audit and analysis Negotiation of invoice credits and adjustments Repair Occurrence and Component Failure Analysis PM Queuing Evaluation of service provider performance Review of repair estimates Analysis of parts use, consignments and inventory

12 Let s look at examples of Forklift Fleet Management solutions offered in today s marketplace

13 Are These Forklift Fleet Management Solutions? Fixed Maintenance Guarantees Revenues Fixes Costs Types of Account Coverage National Accounts Dealer Managed Accounts Local Dealer / Branch Leveraging MHE Purchases Single Sourcing National Service Contracts Preferred labor rates and parts pricing Data Collection Excel Spreadsheets to Maintenance Mgmt Systems Consolidated Invoices, Automated Billing, Paperless Systems and P-Cards Developing a Program In-House

14 Is Developing a Program In-House A Viable Option?

15 What s Required to Develop a Program In-House: Program development requires three experts and a database for benchmarking: a. Programmer or Program Developer b. Forklift Forklift expert who has mastered the aspects of forklifts; needs to continually update the maintenance database using two sources the company and the industry. c. Finance Finance expert; must develop and establish replacement parameters, which require modification as the economic and financial climates change.

16 Comprehensive Forklift Fleet Management Information 1. Will empower your company with the information in a format which allows you to maximize the forklift fleet at the lowest possible cost. 2. Will provide a uniformed methodology for addressing the issues surrounding the entire MHE fleet at every facility. 3. Will ensure that available operating dollars are allocated effectively, providing maximum returns.

17 Whose Forklift Should a Company Buy?

18 Forklift Fleet Management is about you and your company! The size of the fleet is not relevant. Multiple databases should enable an analyst to draw conclusions without considering the size of the fleet; your company should derive full benefit whether you operate a fleet of one, one hundred or one thousand! Forklift Fleet Management is not a short-term decision but a long-term commitment to gaining control of your fleet.

19 For More Information: Speaker: Home Page: Visit MODEX 2012 Booth 310