Why HP LaserJet printers and MFPs vs. Ricoh?

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1 Competitive tool Why HP LaserJet printers and MFPs vs. Ricoh? Cutting-edge innovation, industry-leading fleet management, exceptional ease of use Looking for user-friendly, high-quality printers and MFPs that can keep your busy office running smoothly? You ll find there are compelling reasons to choose HP LaserJets over Ricoh laser products. Line of the Year HP is the winner of Buyers Laboratory LLC s 2013 Color Printer/MFP Line of the Year award. HP LaserJet printers and MFPs make it easy to streamline your workflow, are optimized for a networked environment, and produce sharp, high quality documents. HP offers a broader selection of letter/a4 and desktop devices than Ricoh. And with a complete IT infrastructure package, you can enjoy outstanding enterprise network printing technology and a greater ability to see and manage the entire fleet as a whole. With advanced mobile printing options, digital send-to and storage capability, and award-winning security features, HP is the clear choice to help meet the demands of your office. In fact, HP is positioned in the Leaders Quadrant of the Gartner, Inc. Magic Quadrant for both MFPs and Printers and for Managed Print Services. 1 Enjoy exceptional ease of use HP is continually looking for ways to make our devices easier to use, with innovative new technologies for our customers. Does the vendor offer 2 HP Ricoh Free mobile printing out of the box, including easy walk-up-and-print capability as well as local and cloud-based printing? 3 Touchscreens on new MFPs with full-job scan preview and page editor? Installation without a CD on low-end models? 4 Advanced media sensing of paper type, weight, and size on high-end devices?

2 HP LaserJet Enterprise MFPs include scan features that simplify document management in many ways. Use Quick Sets to launch one-touch workflows from the 8-inch (20.3 cm) color touchscreen. Right from the device s touchscreen control panel, you can view and edit your scan job before you send it to a network folder, fax, , or USB device. Scan multiple pages using the automatic document feeder (ADF) and view them as thumbnail images, or zoom and pan for a detailed inspection. Before finalizing a document you can reorder, delete, add, or rotate pages. You can apply changes to a single page, or multiple pages at once. Ricoh s devices do not support these advanced image preview features. 5 Does the vendor s image preview offer 5 HP Ricoh Image preview of all thumbnail pages? Dynamic swiping of multiple thumbnails at a time? Zooming capability? Add or delete pages capability? Page rotate or reorder feature? Are you looking for the convenience and flexibility of cloud-based content management? With the optional HP Flow CM Professional solution, users are provided access from virtually anywhere to a complete set of proven document management tools to capture, store, search, retrieve, and share information more efficiently. 6 HP s mobile print solutions allow you to print from a smartphone, tablet, or any device that can send an . HP printers include technology that makes it easy to walk up and print right from your mobile device, including wireless direct and NFC touch-to-print, which let you print directly to the printer without accessing the corporate network. Ricoh printers do not offer this technology. In addition, HP has worked closely with leading manufacturers of mobile devices to integrate printing into popular operating systems including Apple AirPrint, Samsung Android, Google Cloud Print, and Windows 8, allowing many users to print without even downloading an app. Ricoh offers only limited printers with AirPrint compatibility. For cloud-based printing, HP offers a free service, while Ricoh s cloud-based printing solutions are subscription based. HP users can print to their own printers from virtually anywhere as well as access over 30,000 public print locations using the HP eprint app for ios and Android. Ricoh s solutions are expensive and support only around 10,000 public print locations. 5 HP s integrated print cartridges can help radically reduce intervention. Ricoh toner systems can include up to four separate components, significantly increasing the number of parts to order and install. Replacement parts beyond toner after printing 120,001 pages 5 2

3 Give your workforce the power of innovative technology HP s flow MFPs are scan-optimized devices designed to offer advanced workflow capabilities. With features that Ricoh does not offer, these MFPs help accelerate your work team s performance and provide the tools needed to capture the right content quickly, easily, and accurately. These high-performance, intuitive MFPs feature robust ADFs with fast, two-sided, single-pass scanning, HP EveryPage for more reliable ADF paper handling, and external keyboard for simplified data entry, advanced automatic image correction, and even more embedded send options, including send to Microsoft SharePoint and HP Flow CM. Ricoh devices simply do not compare. 5 Innovative HP LaserJet Enterprise color flow MFP M575c and flow MFP M525c, both shown with optional paper trays and cabinet Does the vendor s advanced workflow capabilities include 5 HP flow MFPs Ricoh MFPs Dual-head, single-pass duplex scanning? Ultrasonic double-feed detection? A pull-out keyboard? Embedded Optical Character Recognition (OCR)? Embedded send to Microsoft SharePoint? Document editing features such as auto deskew, auto orientation, auto tone, or auto page crop? Blank page removal? The ability to split pages or rotate pages? Help improve your bottom line with investment protection For the majority of office environments, HP LaserJet MFPs can help deliver a high return on your technology investment when compared to Ricoh devices. HP FutureSmart firmware and the HP Open Extensibility Platform (OXP) are innovations meant to simplify the development and management of printer firmware and applications while extending the life of HP LaserJet devices. Rather than being tied to specific hardware platforms, HP FutureSmart firmware architecture can be scaled across devices and enhanced over time with new features. The latest FutureSmart firmware now allows thumb preview for stored jobs and an embedded HP Flow CM app. 7 HP OXP is an application platform that allows organizations to extend the capabilities of their HP MFPs with out-of-the-box or custom-built solutions for processes such as security, accounting, workflow, and more. And many HP MFPs also come with a built-in hardware integration pocket (HIP) for adding optional authentication solutions. HP users can now update their existing HP devices to include NFC touch-to-print and wireless direct through the HIP. 8 Manage your entire fleet with ease Save time and help control costs, using a comprehensive suite of fleet-management tools with administration features that let you configure and upgrade MFPs on your schedule. Streamline administration and helpdesk duties HP Web Jetadmin is the most comprehensive fleet management tool among tested competitors and outperforms Ricoh s SmartDevice for Admin, version 8.2 in several key areas. 2 For more information, or to download this free application, visit hp.com/go/webjetadmin. Can the vendor s management solution 5 HP Ricoh See the printer on the network? Discover devices directly connected to PCs? Include built-in report templates? Offer trend reporting for specific date structures? Track and report inventory? Updated multiple devices at once with a firmware repository? Control color access by application? The HP Universal Print Driver 9 for Windows provides an opportunity to slash driver certification, management, and support costs with features Ricoh s driver doesn t offer. For example, Ricoh s global print driver cannot batch deploy drivers to multiple servers, integrate with its fleet 3

4 management tool, or provide real time status. 2 For more information, or to download the HP Universal Print Driver for free, visit hp.com/go/upd. Can the vendor s print driver 5 HP Ricoh Integrate with a fleet-management tool? Batch deploy drivers to multiple servers and/or clients? Configure printer lists to customize discovery? Provide real-time status of job, device, and supplies? Offer true symmetric industry-standard encryption/decryption? 10 Integrate with Active Directory Groups? HP can also help you keep printing costs down with color access control, a feature offered through Web Jetadmin 11 or the Universal Print Driver, 9 letting you control color by user, user groups, or application. Take the worry out of printing Help protect your data take advantage of HP s built-in security features such as configurable device identity certificates, LDAP, Windows and Kerberos authentication, Access Control lists, encrypted PDF, secure SMTP server, encrypted hard drives, S/MIME , and more. Add security without adding employees. Use optional HP Imaging and Printing Security Center (HP IPSC), the award-winning, policy-based solution that helps you increase security, strengthen compliance, and reduce risk across your imaging and printing fleet. 13 Safeguard your fleet of HP devices with the solution Buyers Laboratory LLC calls trailblazing HP Imaging and Printing Security Center 12 Securely deploy and monitor devices by applying a single security policy across the fleet. Easily achieve baseline security with the HP Best Practices Base Policy no security expertise required. Secure new HP devices as soon as they are added to your network with HP Instant-on Security. 14 The software automatically configures settings to comply with your corporate security policy. Actively maintain and verify compliance with your defined security policies by using HP IPSC automated monitoring and risk-based reporting. Help reduce energy use HP technology can make it easy HP has a number of built-in features and options that can save you energy and money. HP s Instant-on Technology, for example, helps consume less energy by warming up the printer in seconds. 15 Many HP devices also feature HP Auto-On/Auto-Off technology 16 which conserves more energy and helps reduce your environmental impact by automatically turning devices on when you need them and off when you don t. Some new Ricoh products have a feature called Eco Night Sensor, which detects the brightness of ambient light and automatically powers down. However, once off, you must manually turn the power back on to restart. If your device includes HP Auto-On Technology, you can decide whether it will awaken at a set time each day (and you can exclude days, such as Saturday and Sunday) or if it will awaken when it senses activity, such as a print request, control panel activity, or an incoming fax. 4

5 Take advantage of effortless, exceptional print quality HP LaserJets use built-in image enhancement technologies, like trapping, adaptive half-toning, and halo reduction, to provide sharper overprints and better edge quality on line art and colored text. In the example below, HP s automatic enhancements deliver bold, legible text unlike Ricoh s devices, which print fuzzy and jagged text. Like all HP Color LaserJet products, the HP Color LaserJet Enterprise CP5520 Printer series has sharp overprints delivered by excellent color plane registration, as well as automatic in-rip trapping technology. In contrast, Ricoh s overprints have white halos from poor engine color plane alignment and the lack of advanced image enhancement technologies. 17 HP s device delivers crisp, easy-to-read text compared to Ricoh s 18 HP CLJ Enterprise CP4025/CP4525/CM4540, in default mode Ricoh Aficio SP C430dn/SP C431dn series, in default mode HP CLJ Enterprise CP5520 series Ricoh Aficio SP C820dn/C821dn series Depend on legendary HP reliability HP products incorporate the latest innovations that simplify the user experience, offer energy-saving designs, and produce professional-quality documents. An HP fleet can offer sound investment protection that can help benefit your bottom line. With large monthly duty cycles, HP LaserJet printers and MFPs are built to keep intervention rates low so you can stay productive. Prior to its introduction, a new HP LaserJet device undergoes rigorous HP testing. Tests are performed with a large sample of devices through each step of the design process, to be certain that the device measures up to HP standards. The result is a solid, reliable product that produces excellent output quality over the life of the device and its supplies. 5

6 Notes 1 Gartner, Inc., Magic Quadrant for MFPs and Printers, Worldwide, Sharon McNee, Federico De Silva et al, October 24, Gartner, Inc., Magic Quadrant for Managed Print Services, Ken Weilerstein et al, October 24, Magic Quadrant is copyrighted October 2012 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the Leaders quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 2 Based on manufacturer s published product specifications and internal HP testing of October 1, HP eprint Enterprise requires HP eprint Enterprise server software. App-based option requires Internet- and -capable BlackBerry smartphone OS 4.5 or newer, iphone 3G or newer, ipad and ipod Touch (2nd gen) devices running ios 4.2 or later, or Android devices running version 2.1, 2.2, and 2.3, with separately purchased wireless Internet service and the HP eprint app. -based option requires any -capable device and authorized address. Solution works with PCL5/6, PCL3, and PCL3GUI printers (HP and non-hp). 4 HP Smart Install works with Microsoft Windows only. 5 Based on the manufacturer s published product specifications as of October 1, HP Flow CM Professional is available in U.S. and Canada only and through select HP partners. 7 Embedded HP Flow CM app not supported on CM4540 and M4555 models. 8 Available only for M575, M525, M600 series; M551, M725 and M775 models. 9 The HP Universal Print Driver is free and available for download at hp.com/go/upd. 10 Supports print jobs from Windows clients to HP LaserJets with FutureSmart firmware. 11 HP Web Jetadmin is free and available for download at hp.com/go/webjetadmin. 12 Buyers Laboratory LLC Outstanding Achievement in Security Solutions award, March, For details, see hp.com/large/ipg/gateway/security_center. 13 HP Imaging and Printing Security Center must be purchased separately. 14 HP Instant-on Security is part of HP Imaging and Printing Security Center, which must be purchased separately. 15 Compared with products that use traditional fusing. 16 HP Auto-On/Auto-Off capabilities are subject to printer and settings. 17 Based on internal HP testing. 18 Internal HP print samples. Photo images of print samples contained in this document may not reproduce accurately when printed. Sign up for updates hp.com/go/getupdated Share with colleagues Rate this document Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. OS X, ipad, iphone, and ipod touch are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. c , LTR version 3, October 2013