Xerox WorkCentre 4260 vs. Samsung SCX-6555N. Competitive Assessment. WorkCentre 4260 Multifunction Printer. Competitive Assessment

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1 WorkCentre 4260 Multifunction Printer Competitive Assessment Xerox vs. Samsung Competitive Assessment This document has been prepared from data prepared by Buyers Laboratory Inc. (BLI), the imaging industry s leading source of unbiased and reliable competitive intelligence. Data was collected in BLI s 10,000 square-foot lab in Hackensack, New Jersey and has been published in BLI s Lab Test Reports, Environmental Test Reports, and BLI Side-By-Side Comparison publications, among others.

2 Summary: advantages Compared to the, the has the following advantages: Productivity Better print drivers Print Around feature avoids bottlenecks at the printer Faster tested job stream printing (PostScript driver) More efficient simplex printing Faster tested simplex printing (one set and multiple sets) Faster tested duplex printing (one set) Faster tested simplex copying Faster tested 2:2 duplex copying More efficient overall simplex and 2:2 duplex copying Cost Control Lower IT overhead: easier installation Lower IT overhead: configuration management Lower IT overhead: lower help desk costs Security More secure administrator password vell NetWare NDPS 802.1x wireless authentication Encrypted secure print IPsec More department/user I.D. codes Transport layer security Fax memory lock Secure watermark Follow-You Printing Environmental Considerations Lower energy usage in idle mode Lower energy usage when printing Comparing Image Quality Higher measured print density Wider measured printed halftone range Better printed halftone patterns Better printed solids Better copied halftone pattern Better copied solids Wider measured copied halftone range The s innovative print drivers were recognized with a BLI Pick award for Outstanding Achievement, Fall 2008 The supports the Global Print Driver and the Mobile Express Print Driver, which received a BLI Outstanding Achievement Award in Fall In our lab trial using the Xerox Global and Mobile Print Drivers, we were able to print documents on non-xerox devices, including copier-based and printer-based models, on our test network, said Tony Maceri, BLI s Senior Test Technician. This flexibility lets workers print anywhere in their office, even on non-xerox printers and copiers, with a single interface, instead of having to keep numerous print drivers installed (which is time-consuming for IT workers as well as confusing to end users). 2 Xerox vs. Samsung

3 Table of contents Test conditions: Productivity Productivity analysis...4 Ease of use...4 Speed comparisons...5 Cost control Reduce costs...6 Device management comparison...6 The device(s) to be tested, lab test equipment and paper were tested in BLI s Hackensack, New Jersey, laboratory, with daily conditions maintained between 68 and 78 degrees Fahrenheit and 35% to 65% RH. Letter-size 20-lb. bond paper is used for all testing. Electricity is automatically regulated to <1% variation at 115 VAC using a Powerstat voltage regulator. This document is strictly for internal use and is provided for self-training purposes it should never be provided in whole or part to a customer. Security Security features comparison...7 Environmental considerations Energy consumption comparison...8 Environmental awards...8 Image quality Comparison...8 Key positioning strengths Faster warm-up time...9 Handles heavier media weights...9 Specifications Comparison...10 Xerox vs. Samsung 3

4 Productivity Productivity analysis Productivity is influenced by a variety of factors, ranging from the obvious (rated engine speed, rated scan speed) to the subtle (streamlined administrative procedures, for example, and overall ease of use). We will examine numerous factors that contribute to the overall productivity advantages of the in this section. Ease of use Ease of use is a critical factor in determining productivity. If users have to spend time figuring out how to use a function properly, they re not doing the jobs they re paid to do, and their productivity suffers dramatically. The s advantages in ease of use include Better print drivers that keep workers more productive Enhancing worker productivity Print Around feature avoids bottlenecks at the printer Thanks to the s Print Around feature, one problem job (such as a print job calling for a kind of paper that isn t currently loaded) won t hold up the queue behind it. Instead, the problem job is simply held in the queue until the right paper is loaded to print it, while other jobs in the queue simply print around it. BLI productivity analysis: Faster job stream printing (PostScript print driver) Tested overall PostScript job stream print speed (in ppm) Rated Very Good by BLI Graphical print drivers are similar in appearance, making it easier for users who switch between them Award-winning mobile print driver Selecting collate through the print driver saves time and reduces clicks * From BLI s Lab Test Report on the Rated Good by BLI The PostScript and PCL drivers differ in appearance, which makes use more difficult for those who switch between them universal or mobile print driver Collate must be selected from the print screen within an application when printing from the PCL driver as there is no selection in the driver. * BLI s job stream includes Word documents, Outlook messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF files, totaling 19 pages. All of the files are sent the printer simultaneously. This test simulates the type of traffic a typical device might experience in a real-world, multi-user environment. BLI productivity analysis: More efficient simplex printing Tested overall simplex print efficiency rate 81.6% 77.9% Printing with Xerox Global Print Driver The Xerox Global Print Driver (X-GPD) reduces the burden of network printer support for IT administrators by providing broad device support in a convenient, single driver package. It works with virtually all Xeroxbranded printers and multifunction printers (MFPs), and also supports non-xerox devices that implement print features using compliant PostScript and PCL. X-GPD greatly reduces the time and effort required to deploy and upgrade print drivers on a network. 4 Xerox vs. Samsung

5 BLI productivity analysis Faster copying Tested copy speed (in Cpm) Faster printing Tested print speed (in ppm) Simplex mode 5 sets 10 sets Simplex mode One set 5 sets sets 1:2 duplex mode One set 5 sets sets 20 sets Duplex mode One set sets 20 sets :2 duplex mode One set 5 sets 10 sets 20 sets More efficient simplex and 2:2 copying Tested overall tested copier efficiency rate Simplex mode 2:2 duplex mode Xerox vs. Samsung 5

6 Cost control Reduce overlooked costs Cost control is influenced by factors including actual toner and supplies cost as well as energy usage and most often overlooked the amount of time workers spend installing, tracking and maintaining the device on the network. In this section, we ll examine the s advantages over the in these key areas. According to BLI s lab test reports CentreWare Web (CWW), the fleet management tool for the WorkCentre 4260, can be downloaded for free from Xerox s Web site. BLI has tested the utility and found it to be powerful and flexible. Easier installation and administration The incorporates standard accounting software that includes built-in report templates to streamline reporting. Accounting capability is optional for the. Comparing Xerox CentreWare Web with Samsung SyncThru Web Admin/SyncThru Admin 5 Xerox CentreWare Web Active directory? Yes Ability to change alerts so that Yes short alerts can be used for mobile devices? Mobile print driver? Yes Samsung SynchThru Does the MFP offer Xerox CentreWare Web Samsung SynchThru Ability to configure asset and Standard Optional printer settings, including printer location, device clock information, meter information, device UI and MIB language? Automated toner requests? Yes Ability to remotely create and delete print queues? Yes 6 Xerox vs. Samsung

7 Security The offers better security features The s advantages over the include: Administrator password length 32 alphanumeric 4-8 numeric vell NetWare Yes NDPS? 802.1x wireless Yes authentication? Number of dept./user 2, ID codes Encrypted Standard secure print? IPsec? Yes Fax memory lock? Yes Transport layer Yes security? Secure watermark? Yes Follow-You printing Yes feature?* * Xerox s Follow-You printing feature allows users to submit jobs to a secure print queue for printing on any available networked device after user authentication. Safeguard against attacks External device: The leverages port blocking and fax security functions to ensure product safety. Internal device: With scan security and role-based access along with CAC or SMARTcard access restrictions, the defends against any breach attempts. Xerox has gained full product Common Criteria Certification to ensure product security. On the, the administrator can set security levels to meet specific requirements. Xerox allows setting hard disk overwrite and encryption as needed. Hard disk overwrite can be ad hoc now or set to occur after every print or scheduled daily, weekly or monthly. Full system Common Criteria Certification Every function of the machine is individually certified Most rigorous testing in the world Xerox has more devices certified than any competitor Scanner Fax Card OS Disk Xerox Full System Certified Others Full System Certified Local IU Controller PostScript Xerox vs. Samsung 7

8 Environmental considerations Comparing image quality Lower energy consumption can lead to lower costs The uses less energy than the in Ready/Idle mode.* Energy used (in watts) * Data from BLI Lab Test Reports The uses less energy than when printing.* Energy used (in watts) * Data from BLI Lab Test Reports Xerox s recent environmental awards: Corporate Leader by US EPA Climate Protection Award FTSE4Good Index World s Most Ethical Companies List Supplies Recycling Program Consumables for the WorkCentre 4250 / 4260 are part of the Xerox Green World Alliance Supplies Recycling Program. For more information, please visit the Green World Alliance website at BLI lab test reports found the following advantages for the s printed image quality: Measured print density 1.36 to to 1.43 Measured printed halftone range 1% to 100% 1% to 97% Better printed halftone pattern BLI Rating Good Fair Better printed solids BLI Rating Very Good Good BLI lab test reports found the following advantages for the s copy image quality: Better copied halftone pattern BLI Rating Good Fair Better copied solids BLI Rating Very Good Good Visible copied halftone range 29% to 100% 29% to 95% 8 Xerox vs. Samsung

9 Key positioning strengths of the and how to combat them with prospective customers Faster warm-up time What the Samsung sales rep could say: The warms up in only 20 seconds, which is less than half the 50-second warm-up time quoted for the. How to respond: Warm-up time is a small advantage when you consider that the proved faster and more efficient than the in numerous productivity tests conducted by BLI (see above). Most offices will be more concerned with overall duplex copy speed, job stream speed, etc. and in these areas the proved clearly superior. Handles heavier media weights What the Samsung sales rep could say: The can feed paper weights as heavy as 32-lb. bond/120 gsm through the main paper drawers, while the s drawers can t handle paper heavier than 28-lb. bond/105 gsm. What s more, the s bypass tray can handle paper up to 58-lb. bond/219 gsm, while the s bypass handles only up to 53-lb. bond/200 gsm. How to respond: Very few workgroups use paper weights heavier than 28-lb. bond for typical office work. In fact, the average paper weight used in a typical office environment is closer to 20-lb. bond. There are very few instances where any MFP is called upon to print or copy on to thick cardboard. Xerox vs. Samsung 9

10 Specifications at a glance Xerox Engine Speed 55 ppm 55 ppm Street Price 4260S: $2, X: $3, XF: $5,499 Samsung $3,999 Warm-Up Time 50 seconds 20 seconds Standard Paper Capacity Stapler Finisher Walk-Up Fax Functionality Network Fax 4260S: 500 sheets 4260X: 500 sheets 4260XF: 3,000 sheets 4260S: Optional 4260X: Optional 4260XF: Standard 4260S: Optional 4260X: Standard 4260XF: Standard 4260S: Optional 4260X: Standard 4260XF: Standard 520 sheets Optional Optional t available Max. Paper Capacity 3,100 sheets 3,240 sheets ADF Capacity 100 originals 100 originals ADF Speed 50 opm 50 opm ADF Paper Weights 12.5-lb. bond to 53-lb. bond 16-lb. bond to 28-lb. bond Standard RAM 256 MB 256 MB Secure Watermark Standard t available Administrator Password Length 32 alphanumeric 4 to 8 numeric Rated Toner Yield 25,000 impressions 25,000 impressions Rated Photoconductor Yield 80,000 impressions 80,000 impressions Scan/Image/OCR software Standard Scan to PC Desktop Personal Edition PostScript/PCL Standard Standard Optional Samsung SmarThru Workflow For more information, call ASK-XEROX or visit us at Xerox Corporation. All rights reserved. XEROX, XEROX and Design, CentreWare and WorkCentre are trademarks of or licensed to Xerox Corporation in the United States and/or other countries. Product information and/or specifications are subject to change without notice. Updated 11/10 610P W60CA-05UA