Susan [Gardner] Archambault

Transcription

1 Susan [Gardner] Archambault 1 LMU Drive MS 8200 Los Angeles, CA Phone: (310) susan.gardner@lmu.edu Education MS Library Science, University of North Carolina at Chapel Hill, (2000) *Awarded Glaxo Wellcome Graduate Fellowship, ( ) BA English, Emory University, Atlanta, GA, (1996) Professional Experience Loyola Marymount University William H. Hannon Library, Los Angeles, CA May 2009-present Head of Reference & Instruction Leading reference and instruction librarians in developing and implementing policies and procedures for operation and ongoing assessment of reference and instruction services Teaching bibliographic instruction sessions in the area of Freshman English Providing reference and technology assistance at the 24/5 Information Desk and via virtual reference Serving on the Library Management Council Supervising performance of six librarians, one library assistant, and three outsourced overnight staff functions for Communication, Asian Pacific Studies, and American Cultures University of Southern California Doheny Memorial Library, Los Angeles, CA *Awarded Continuing Appointment, June 2008 July 2008-April 2009 Acting Head, Doheny Reference, Subject Liaison for Anthropology, & Subject Liaison for Communication, USC Libraries Monitoring and coordinating all library-wide virtual reference services at USC, including QuestionPoint chat and and IM chat reference Coordinating the weekly in-person reference service at Doheny Memorial Library Providing reference training to librarians, staff, and students as needed Collecting and analyzing monthly statistics for all USC Libraries reference service points Supervising the assistant reference coordinator and one instruction/reference librarian C.V. of Susan Gardner Archambault Page 1 of 7

2 Representing reference at monthly unit head meetings functions for Anthropology and Communication Providing reference service in the Graduate Library, Undergraduate Information Commons, and online via and chat August 2006-June 2008 Assistant Reference Services Coordinator, USC Libraries, Interim Assistant Instructional Services Coordinator, USC Libraries (Aug Aug. 2007), Subject Liaison for Anthropology, & Subject Liaison for Communication (May 2007-present) Providing reference service in the Graduate Library, Undergraduate Information Commons, and online via and chat Collecting and analyzing monthly statistics for all USC Libraries reference service points Monitoring QuestionPoint virtual chat and reference service and coordinating the weekly in-person reference service at Doheny Memorial Library Providing reference training to librarians, staff, and students as needed functions for Anthropology (and Communication starting in May 2007) and participating on the Social Sciences Team Promoting information literacy to undergraduates by teaching bibliographic instruction sessions for WRIT 140 students (around sessions per semester) Scheduling and coordinating library instruction requests for lower-level programmatic instruction (Writing Program, Language Academy, American Language Institute) (Aug Aug. 2007) September 2005-August 2006 Reference/Instruction Librarian & Subject Liaison for Psychology, Sociology, & Anthropology functions for Psychology, Sociology, and Anthropology and participating on the Social Sciences Team Providing reference service in the Graduate Library and the Undergraduate Information Commons and participating in QuestionPoint Ask a Librarian virtual chat and Promoting information literacy to undergraduates by teaching bibliographic instruction sessions for WRIT 140 students (around 20 sessions per semester) University of Southern California Leavey Library, Los Angeles, CA October 2002-September 2005 Undergraduate Collection Development Coordinator & Undergraduate Reference/Instruction Librarian and Liaison for Psychology & Sociology C.V. of Susan Gardner Archambault Page 2 of 7

3 Coordinating and overseeing the Leavey (undergraduate) monograph and serials collection, including selection and deselection decisions Promoting information literacy to undergraduates by teaching bibliographic instruction sessions for WRIT 140 students (around 20 sessions per semester) Providing reference service in the Information Commons and in the Graduate Library functions for Psychology and Sociology and participating on the Social Sciences Team East Carolina University Joyner Library, Greenville, NC October 2000-October 2002 Instruction/Reference Librarian Teaching bibliographic instruction sessions in the areas of English, Sociology, Technical Writing, Political Science, and Business Creating user guides and subject resource lists Providing reference service at the Joyner Library reference desk and participating in the reference service Performing collection development liaison functions for Anthropology, including meeting with the Dept. representative to discuss book orders and journal changes Performing print collection development functions for the Reference Department by acting as the Reference Collection Development Coordinator Publications *most publications under maiden name. (Articles) 1. Susan Gardner Archambault, Library Instruction for Freshman English: A Multi-Year Assessment of Student Learning, Evidence Based Library and Information Practice 6, no. 4 (2011): Susan Gardner and Elisa Slater Acosta. Using A Rubric to Assess Freshman English Library Instruction. In Proceedings of the 2010 Library Assessment Conference, Baltimore, MD, October th Susan Gardner, John Juricek, and Grace Xu, An Analysis of Academic Library Web Pages for Faculty, Journal of Academic Librarianship 34, no.1 (January 2008): Susan Gardner, Tiered Reference: The New Landscape of the Frontlines, E-JASL: The Electronic Journal of Academic and Special Librarianship 7, no.3 (Winter 2006). 5. Susan Gardner and Susanna Eng, Web-Based Resources for Anthropology Research, Online 30, no. 6 (Nov./Dec. 2006): Susan Gardner and Susanna Eng, Gaga Over Google? Scholar in the Social Sciences, Library Hi Tech News 22, no. 8 (Sept./Oct. 2005): Susanna Eng and Susan Gardner, New Assessment Technology: The PRS Alternative, Academic Exchange Quarterly 9, no. 2 (Summer 2005): C.V. of Susan Gardner Archambault Page 3 of 7

4 8. Susan Gardner and Susanna Eng, What Students Want: Generation Y and the Changing Function of the Academic Library, Portal: Libraries and the Academy 5, no. 3 (July 2005): Susanna Eng and Susan Gardner, Conducting Surveys on a Shoestring Budget, American Libraries 36, no. 2 (February 2005): Susan Gardner, workshop leader, and Susan B. Markley, recorder, Conducting Serials Surveys: Common Mistakes and Recommended Approaches, in Transforming Serials: The Revolution Continues, Part II, Serials Librarian 44, no. ¾ (2003): Susan Gardner, The Impact of Electronic Journals on Library Staff at ARL-Member Institutions: A Survey and a Critique of the Survey Methodology, Serials Review 27, no. ¾ (2001): (Editorial Positions) Member, Editorial Board, Reference Books Bulletin, July & July (Grants) Bardin Research Grant, Research Committee, USC Libraries, April 2008, Whose Line Is It: The Business of Improvisation Applied to Library Instruction. (Awards) (co-author) ALA/ACRL Instruction Section s Peer Reviewed Instructional Materials Online (PRIMO) Award, English 110 (College Writing): Library Instruction (2010). (co-author) Springshare s Best of LibGuides 2010 Award for College Writing Course Guides. ENGL 110: College Writing Guide at Loyola Marymount University (2010) Upcoming Presentations 1. Susan Gardner Archambault and Kenneth Simon. (June 2012). Apples and Oranges: Lessons from a Usability Study of Two Library FAQ Web Sites. 18 th Annual Reference Research Forum, ALA Annual Conference, Anaheim. 2. Susan [Gardner] Archambault. (August 2012). Desk Statistics Under a Microscope = Improved Library Services. IFLA World Library & Information Congress, Helsinki, Finland. Past Presentations 1. Kenneth Simon and Susan [Gardner] Archambault. (May 2012). From Usability Study to Innovation: Implementing LibAnswers at Loyola Marymount University. QQML 2012 Conference, Limerick, Ireland. 2. Susan [Gardner] Archambault. (May 2012). In Search of Patterns at the Desk: An Analysis of Reference Question Tracking Logs. QQML 2012 Conference, Limerick, Ireland. C.V. of Susan Gardner Archambault Page 4 of 7

5 3. Eleanora Dubicki, Susan Gardner, and Louise Gordon. (April 2012). LibGuides Tips and Tricks: Thinking Outside the Box. LILAC 2012 Conference, Glasgow, UK. 4. Susan Gardner. (June 2011). Assessment of Student Learning in a Freshman English Library Instruction Program. Presented at the 6 th Evidence Based Library and Information Practice Conference, Salford, UK. 5. Susan Gardner and Elisa Slater Acosta. (October 2010). Using A Rubric to Assess Freshman English Library Instruction. Presented at the 2010 Association of Research Libraries (ARL) Library Assessment Conference, Baltimore, MD. 6. Susan Gardner. (October 2010). Using Gimlet Desk Statistics to Improve Library Services. Poster Session presented at the Association of Research Libraries (ARL) Library Assessment Conference, Baltimore, MD. 7. Elisa Slater Acosta and Susan Gardner. (September 2010). What s the Score? Defining the Quality of Freshman Library Instruction Through a Rubric. Poster Session presented at the LMU Faculty SoTL & Program Assessment Posters Showcase, Los Angeles, CA. 8. Susan Gardner and Ken Simon. (August 2010). Ordering Up Gimlet for Data Mining Success. Workshop presented at the RUSA (Reference &User Services Association) Reference Renaissance Conference, Denver, CO. 9. Elisa Acosta and Susan Gardner. (June 2010). Solving the Rubrics Cube: Using Assessment to Sharpen Library Instruction. Poster Session presented at the American Library Association (ALA) Annual Conference, Washington, D.C. 10. Susan Gardner, Nikki Julian, Felicia Palsson, and Norah Xiao. (March 2009). Whose Line Is It? The Business of Improvisation Applied to Library Instruction. Panel presented at the 14 th National Association of College & Research Libraries (ACRL) Conference, Seattle, WA. 11. Susan Gardner and Shahla Bahavar. (August 2008). Three to Get Ready: A Trio of Chat Configurations for 24/7 Coverage. Workshop presented at the RUSA (Reference & User Services Association) Reference Renaissance Conference, Denver, CO. 12. Shahla Bahavar and Susan Gardner. (June 2008). Step Into My (Virtual) Office: Local Subject-Based Chat. Poster Session presented at the American Library Association (ALA) Annual Conference, Anaheim, CA. 13. Susan Gardner and Shahla Bahavar. (June 2008). Let s Chat: Using Data to Champion Virtual Reference Services. MARS (Machine Assisted Reference Section) Virtual Reference Poster winner presented at the American Library Association (ALA) Annual Conference, Anaheim, CA. 14. Shahla Bahavar and Susan Gardner. (April 2008). Reference on the Go: Collaborating With the Writing Center. Poster Session presented at the California Academic & Research Libraries (CARL) Conference, Irvine, CA. 15. John Juricek, Grace Xu and Susan Gardner. (June, 2006). Library Outreach: Cracking the Faculty Code. Poster Session presented at the American Library Association (ALA) Annual Conference, New Orleans, LA. 16. Susanna Eng and Susan Gardner. (April, 2005). Library Instruction Meets Game Show Technology. Poster Session presented at the 12 th National Association of College & Research Libraries (ACRL) Conference, Minneapolis, MN. 17. Susanna Eng, Susan Gardner, Sophie Lesinska, and Lisa Wallis. (April, 2004). User Assessment: Do-It-Yourself Versus Commercial Models. Breakout Session presented at the 10 th California Academic Research Libraries (CARL) Conference, Pasadena, CA. 18. Susan Gardner. (June, 2002). Conducting Serials Surveys: Common Mistakes & Recommended Approaches. Workshop presented at the annual meeting of the North American Serials Interest Group (NASIG), Williamsburg, VA. C.V. of Susan Gardner Archambault Page 5 of 7

6 Professional Memberships and Activities American Library Association Member, LLAMA MAES Using Measurement Data for Library Planning and Assessment Committee, 2010-present Member, RUSA RSS User Education & Information Literacy Committee, & Member, Reference & User Services Association, 2005 present [CODES, MARS, RSS] Member, California Academic & Research Libraries, Member, Association of College & Research Libraries [Instruction Section, University Libraries Section], 2001-present Member, New Members Round Table, LMU, William H. Hannon Library Library Management Council, member, May 2009-present. Heads of Public Services Working Group, member, August 2010-present. Information Commons Working Group, chair, September present. Discovery Services Working Group, member, September Reference Librarian Search Committee, chair, April June Library Assessment Committee, member, January 2011-present. LMU Academic Planning and Review Committee, Working Group, First Year Core Curriculum Criteria Committee, September December USC Libraries, University of Southern California Distance Learning Task Force, member, September Personnel Committee: APCAT (appointments, promotions, continuing appointment & tenure), member, July Research Committee, member, July Roving Reference Task Force, member, August 2007-May 2008 HOMER Revisioning Task Force, member, April August 2007 Tiered Reference Task Force, member, February 2007 June 2007 Assistant Instruction Coordinator Search Committee, Chair, February 2007 June 2007 Instruction Coordinator Search Committee, member, August December 2006 Personnel Committee: Peer Review, member, July 2006 June 2008 Reference Sampling and Data Analysis Task Force, July Reference/Instruction Librarians Search Committee, member, June 2006-September Reference Task Force, member, October 2005 February 2006 Elections Committee, member, July Social Sciences Team Outreach Task Force, member, April Selection Mapping Committee, member, April Standing Search Committee, member, July C.V. of Susan Gardner Archambault Page 6 of 7

7 Undergraduate Learning Team, member, August 2003 October 2005 Social Sciences Team, member, August 2003 June 2008 Professional Development Committee, member, July ; Chair, July Virtual Reference Team, member, 2003 presenter & leader, August Undergraduate Instruction Team, member, October 2002 presenter & co-leader, August 2006-Aug Professional Development Completed the Association of College & Research Libraries Institute for Information Literacy Immersion 2004 Program, July 30-August 4, 2004, Seattle, WA. Completed the LMU Grant Workshop Series, Summer Completed National Institutes of Health (NIH) Web-based training course Protecting Human Research Participants, February 8, C.V. of Susan Gardner Archambault Page 7 of 7