Enabling Process Excellence

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Gordon Holland
8 years ago
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1 Enabling Process Excellence

2 igrafx Performance Central

igrafx: A Recognized Leader in Business Process Analysis (BPA) Solutions Founded in 1987 Worldwide Focus Operating in 19 countries Headquartered in Portland,

languages: English, German, French, Spanish, Italian, Polish, Japanese & Chinese More than 6 million installations of igrafx products Analyst Recognition

3 igrafx: A Recognized Leader in Business Process Analysis (BPA) Solutions Founded in 1987 Worldwide Focus Operating in 19 countries Headquartered in Portland, Oregon, USA Direct & Indirect Sales and Support (EMEA Headquarter in Karlsfeld, Germany) Leading provider of comprehensive BPA solutions Localized in 8 languages: English, German, French, Spanish, Italian, Polish, Japanese & Chinese More than 6 million installations of igrafx products Analyst Recognition Gartner Magic Quadrant Leader Forrester Wave Strong Performer Broad Customer Base More than 10,000 customers Includes 2/3 of the Fortune 100 Leaders in all Industries Seite 3

4 The igrafx Product Suite igrafx Performance Central igrafx is an integrated suite of software and services for process excellence. Seite 4

5 igrafx Performance Central Dashboards & Scorecards for Enterprise wide Monitoring and Control igrafx Performance Central (ipc) is a solution to monitor measurements of actual process behavior and strategies defined within Enterprise Modeler repositories. igrafx Performance Central enables an agile and consistent design of dashboards and scorecards relevant to an organizations' business process landscape. Build measurement hierarchies easily. Define access rights for every item in an individual scorecard and provide meaningful executive summary dashboards every user can access through a standard web browser. igrafx Data Integration helps organizations to connect their measurement objects with live operational data extracted from their source systems via the easy to use graphical client in a flowchart like workflow. Seite 5

igrafx Performance Central enables an agile and consistent design of dashboards and scorecards relevant to an organizations' business process landscape. Build measurement hierarchies easily.

6 igrafx Performance Central igrafx Performance Central is ideal for organizations engaged in: Business Process Management (BPM) Enterprise Modeling Enterprise Architecture Control & Risk Management Business Continuity Quality Management Display and Report measurements associated with: Processes Activities Strategies Goals Easily create: Dashboards Scorecards Dynamic reports Seite 6

Management Business Continuity Quality Management Display and Report measurements associated

7 Key Features & Benefits Scorecards Traffic light aggregation Dashboards Web Central bridge Highly Scalable Single Sign On Interactivity Measure enterprise objects such as strategies and processes and display them in a hierarchical tree view enabling context discovery. Display the state of a current value with colored indicators which aggregate the elements through all levels of the tree structure. Combine key performance indicators into summary charts to limit the quantity of charts users have to access. Ensures that existing references to process maps or other objects are available via igrafx Web Central. Grows with an organizations' needs from a few measurements to many thousands. Use LDAP, Kerberos, Smart Card etc. authentication mechanisms. End-users can change the properties for their own custom dashboards. Seite 7

Combine key performance indicators into summary charts to limit the quantity of charts users have to access.

8 Key Features & Benefits Real time Consistent design Comment data alerts Data Integration Multiple views Access measurements the moment they are stored. Even in custom dashboards, end-users are prevented from changing display properties ensuring all users are provided with a consistent corporate view. Provide comments relating to data from a webpage, reducing the time for others to be made aware when exceptions are discovered. Customize filter reports and issue them on a scheduled basis. For example; to all red measurements users responsible for the poorly performing process being alerted. Monitor KPIs via data integration from a virtually unlimited size and quantity of data sources. Show the measurement hierarchy structure using scorecards and combine them into executive summaries using an online dashboard. Seite 8

Provide comments relating to data from a webpage, reducing the time for others to be made aware when exceptions are discovered. Customize filter reports and issue them on a scheduled basis.

9 Increase transparency and lower costs Structuring measurements in a process oriented way and in relation to business strategies and goals is extremely intuitive and meaningful to executives adopting a process approach. Limiting the quantity of measurements necessary in a static document style report and minimizing those necessary for a dynamic and individual report, reduces the time executives need to check the performance of their processes. At the same time this increases transparency as both the context and 'ripple effects' of each measurement are easily interpreted. A web browser is all that is required for users to gain access to relevant measurements and stay tuned to the most recent updates. igrafx Performance Central provides users with the ability to observe personal dashboards, tailored to the individual's needs whilst maintaining a consistent design across the organization. Executive summaries reduce the need to manually explore the hierarchy of measurements. Through the dashboard, users can modify personal executive summary charts containing private dashboard collections that may also include personalized customizations. Seite 9

Limiting the quantity of measurements necessary in a static document style report and minimizing those necessary for a dynamic and individual report, reduces the time executives need to check the

10 A Business Process Management extension Measurement information can be placed on top of an existing BPM workflow defined in FlowCharter, Process Central and Enterprise Modeler. The investment in process oriented architecture can be taken to a new level by leveraging the structure to display the organizations' measurements by the most effective means. igrafx Performance Central enables monitoring of the performance, health and status of the organizations processes based on data collected from multiple source systems at the same time. Discover the real behavior of the organizations' processes. Seite 10

The investment in process oriented architecture can be taken to a new level by leveraging the structure to display the organizations' measurements by

11 Heatmap Seite 11

12 SIPOC Seite 12

13 Flowchart with measurements Seite 13

14 Flowchart with measurements Seite 14

15 Dashboard & Scorecard Seite 15

16 Dashboard & Scorecard Seite 16

17 Dashboard & Scorecard Seite 17

18 Dashboard & Scorecard Seite 18

19 Dashboard & Scorecard Seite 19

20 Dashboard & Scorecard Seite 20

21 Dashboard & Scorecard Seite 21

22 Dashboard & Scorecard Seite 22

23 Dashboard & Scorecard Seite 23

24 Dashboard & Scorecard Seite 24

25 Dashboard & Scorecard Seite 25

26 Performance Central linkage to data suppliers Performance Central Used already for different objects in OE projects. Seite 26

27 Data Integration Seite 27

28 Thank you for your attention igrafx GmbH Headquarter EMEA Dr.-Johann-Heitzer-Str Karlsfeld n. Munich Germany Fon: +49 (0) Fax: +49 (0) info.de@igrafx.com

SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies

SAP Solutions for Small Businesses and Midsize Companies SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP BusinessObjects Edge BI, Standard