ESL Business Internet Banking ONLINE GUIDE. Revised 05/15

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1 ESL Business Internet Banking ONLINE GUIDE Revised 05/15

2 Offering convenience and ease is part of being a better business partner. WELCOME TO ESL BUSINESS INTERNET BANKING. Throughout this guide, we will provide simple-to-follow instructions to help you use and navigate your way around ESL Business Internet Banking. LOG IN TO ESL BUSINESS INTERNET BANKING FAQs FOR ESL BUSINESS INTERNET BANKING For specific sections, please reference the contents box that appears on each of the following pages in this guide. 2

3 GETTING STARTED You will locate the link on the homepage of the ESL website at esl.org. Click here to get to the login page. 3

4 GETTING STARTED The login page appears like this: Enter your login information here. 4

5 ACCOUNT SUMMARY Once you have logged in to, the first page you ll see is your Account Summary page. Here s some information about navigating this page. Send an to us and we ll respond within one business day. HELP Click here for additional assistance in using ESL BIB. LOG OUT Keep your banking activities secure and sign out from ESL BIB after every session. Navigation Bar Options ADMINISTRATION Manage many ESL Business Internet Banking administrative functions. ACCOUNT ACTIVITIES & REPORTING Create and run reports, search transactions and manage stop-payment activities. PAYMENTS & TRANSFERS Manage a variety of transactions here, including account transfers and wire/ach transactions. ONLINE REQUESTS Connect with us via ESL Online Chat or secure , and access Online Statements and Remote Deposit Capture. 5

6 ACCOUNT SUMMARY The Account Summary page provides summary information for both deposit and loan accounts. Features on this page help simplify what information is presented. Use this icon to collapse or expand your deposit and loan accounts. Use these icons to modify the order in which your accounts are presented. 6

7 ACCOUNT SUMMARY Previously retrieved transaction history appears here for quick access. To retrieve your transaction history, click on the desired account to view Account Details. 7

8 ACCOUNT DETAIL Select the account you d like to review from the drop-down menu. Modify your transaction information by selecting the date range you wish to view. Once you ve made your search criteria selection, click Submit to retrieve your transactions based on your selection. The Advanced Search function also lets you search by: Check Number or Check Number Range Specific Amount or Amount Range Transaction Categories 8

9 ACCOUNT DETAIL Use these icons to sort your transactions. Export your data to other financial management programs. 9

10 ADMINISTRATION Admin Drop-Down Menu Non-administrator users will have access to the following functions within this section: Change My Password Unenroll Computers Maintain Security Questions Set Main Page 10

11 ADMINISTRATION The Set Main Page function lets you select the page you want to see first when you log in. This preference is unique to each user s login. 11

12 ADMINISTRATION If you are the administrator for your organization, you will have additional functionality available to you within the Administration section. Within the Add/Change/Remove Users section, you can manage administrative functions for other users within your company. 12

13 ADMINISTRATION Within the Add/Change/Remove Users section, you can manage administrative functions for other users within your company. To review or update access for a current user, select the user s name from the drop-down menu. The user s name, User ID and populate the appropriate fields. If you would like to add a new user, click the New box and enter the new user s information. Be sure to select the Business Internet Banking functionality you would like them to have access for. When you ve completed this step, click Add. The List feature provides a comprehensive list of all users for your company and their access permissions. Click this icon to expand or collapse additional access information for these options. 13

14 ADMINISTRATION You will be able to view access for a variety of BIB functions: Account Permissions for any/ all businesses Account Reporting Account Transfers Wire Transfers Stop Payments ACH Additional Services Add or delete functionality access by clicking or unclicking various options. 14

15 ADMINISTRATION To unlock a User: 1. Select the User to be reset under the Current User drop down. 2. Enter a new User Password and Confirm Password. 3. Click the Reset button. 15

16 ADMINISTRATION Stay in tune with how others are using ESL BIB by viewing reports of their activity. Choose a pre-defined Saved Report or create a report using the available Date and Query options. 16

17 ADMINISTRATION To create a new report: Select your criteria Select Save (if you would like to be able to run the same report in the future) Name your report (if you are going to save it) Select whether you would like to view your report on screen or download to save your results Click Submit If you have opted to save your report, it will be available in the Saved Reports drop-down menu at the top of this page. 17

18 ADMINISTRATION Assign names to your ESL accounts so they are easily recognizable. To do this, go to the Set Account Name page under Administration and select one of your accounts from the drop-down menu. You can then create or modify the account name. 18

19 CREATE REPORTS Select Create Reports from this menu to create reports that provide a filtered view of your accounts. Once you have defined the criteria you would like in your report, give your report a name and title and click Add. Check Make this a Favorite Report and this report will be available from your Account Summary page. When you are ready to run your report, select Run Selected Report from the Account Activities & Reporting menu. 19

20 RUN REPORT When you are ready to run your report, select Run Selected Report from the Account Activities & Reporting menu. Select the report you would like to run from this drop-down menu and click Submit. 20

21 MANAGE BALANCE ALERTS The Balance Alert functionality notifies you by when your account reaches a predefined balance. 21

22 MANAGE BALANCE ALERTS To add an alert: Expand the Add An Alert field by clicking on the icon Select an account Select a balance type Select the condition Select the balance amount you d like to use to trigger the alert Enter the address to send the alert to Click Add Once you have created an alert, it will appear under Current Alert(s). You can also update or delete existing alerts. 22

23 STOP PAYMENT To initiate a Stop Payment, begin at the Add Stop Payment menu option from the Account Activity & Reporting menu This function will stop check payments only. To stop payments for other payment methods (for example, ACH), please call us at or for more information. Fill in the requested information and click Add. 23

24 STOP PAYMENT This function will stop check payments only. To stop payments for other payment methods (for example, ACH), please call us at or for more information. Before your Stop Payment Request is processed, you will be asked to confirm by once again clicking Add. 24

25 STOP PAYMENT To view Stop Payment activity, begin at the View Stop Payment Activity menu option from the Account Activity & Reporting menu. This function will stop check payments only. To stop payments for other payment methods (for example, ACH), please call us at or for more information. 25

26 PAYMENTS & TRANSFERS Manage your payments and transfers by selecting a variety of options in this section. 26

27 ACCOUNT TRANSFERS Using the Add Account Transfer page, you can set up to 10 account transfers from one ESL account to another. You can move money immediately or schedule a transfer for a future date. Use the Account Transfer options to quickly and conveniently make ESL Loan Payments. Complete the requested information, including the ESL Account you are transferring from and the ESL Account you are transferring to, and click Add. Once you are finished setting up your transfers, click Submit. You can delete a transfer prior to its payment date by clicking the red Delete icon. 27

28 ACCOUNT TRANSFERS Use Add Recurring Account Transfer to set up transfers that occur on a regular basis. Complete the requested information, including the ESL Account you are transferring from and the ESL Account you are transferring to, and the frequency and duration of the recurring transfer. Then, click Add. 28

29 BILL PAY Paying bills with ESL Online Bill Pay is quick, easy and FREE. For complete details, view the BILL PAY DEMO Send one-time or recurring payments Schedule payments in advance Receive bills online Set up bills to be paid automatically Pull reports of payments To exit Bill Pay, click on Return to Application. 29

30 ACH TRANSFERS To register or for more information about ACH services, call (or ) or use ESL ONLINE CHAT. You can also set up ACH transfers to send and receive funds using the Automated Clearing House. You can use the service to debit and credit individuals or other corporations, as well as process payroll. Transactions must be submitted by 5pm EST for same-day settlement; otherwise, they will be processed on the next business day. See BUSINESS BANKING FEE SCHEDULE for service fees. 30

31 WIRE TRANSFERS To register or for more information about our online wire transfer feature, call (or ) or use ESL ONLINE CHAT. Wire transfers are one of the fastest ways to get your money where it needs to go. Send individual or recurring wire transfers through this service Domestic and international wires are allowed through the online service Transactions must be submitted by 2pm EST for same-day settlement; otherwise, they will be processed on the next business day. See BUSINESS BANKING FEE SCHEDULE for service fees. 31

32 OTHER THINGS TO KNOW The Online Requests section provides information about how to connect with us: ESL ONLINE CHAT to learn more, or call or (call for technical assistance) Secure And access to Remote Deposit Capture Services. Scan checks using a specialized scanner that transmits them electronically, eliminating a trip to the branch to deposit checks Checks scanned prior to 4pm EST will be deposited on the same business day 32

33 Now that you ve toured through, we hope you ll find it an easy and convenient tool for managing your company s finances. If you find you still have questions, please feel free to ask! Call us at or Chat with us with ESL Online Chat, available at esl.org send a secure to us and we ll respond within one business day 33