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1 personal banking Quick User Guide

2 online banking User Guide accessing online banking Log in to the Bank s web site at Follow the steps to access Online Banking. Enter your ID/Username in the field* and then click Go. Enter your Online Banking Password.* * Initial ID and Password will be assigned by the bank. You will be required to change your Password the first time you log in. You will also be required to select an image to help you validate our site. Contact customer service at for your login or with any questions. account listing A listing of your accounts accessible through Online Banking will be displayed with available balances. You can click the account name to view recent account transactions. Next to each account is a drop-down menu with the list of activities available for each account. view transactions Select Transactions from the account drop-down menu to view transactions that have posted to the account since your last statement.

3 To view other transactions, use the View Range Menu Options drop-down menu. To view a check image or deposit ticket, click the View Image link or the check number. Click on the column headings to change the order in which transactions are displayed. If sorting by any column other than Date, the running balance column will not be shown. estatements Enroll your accounts for estatements and receive all of the same information that you would normally receive with a paper statement (including your check images, notices, and other important information) securely through Online Banking. Select the estatements tab from the main menu. Check the accounts you would like to enroll and then click Save Settings. Your newly enrolled estatements will be available online on your next statement cycle. powerpay Pay bills online with PowerPay online bill payment. Select the PowerPay tab from the main menu. You need to enroll at least one account for use with PowerPay. Click Add Payee first to add your payees. Click New Payment and Quick Payment to create one-time payments, or click Add Payment for recurring payments. Click Submit to create your payment.

4 manage your online banking You can customize your Online Banking by choosing Options from the main tab menu and then using any of the four sub menu options. Login Change your Online Banking 12-digit ID (Username). Change your Password. Change your address. Establish your Personal Question and Answer used for the Reset Password functionality. Account Names Change pseudo account names. Display Change number of Accounts displayed. Change the number of days transactions are displayed. Change the number of days Bill Pay and transfer items are displayed. Alerts Click Add to add a new alert type. Set up account balance alerts, activity alerts, and much more. You can be notified through your or through Online Banking upon logging in when the activity occurs.

5 transfers Select Transfers from the Account drop-down menu. The New Transfer set up screen appears. Select the account you want to transfer from, the account you want to transfer to, and the amount. Select One Time or select the frequency and date(s) the transfer is to be made. Click Submit to enter your new transfer. If you wish to edit an existing transfer, select Transfers from the drop-down menu for the appropriate account and then select Pending from the sub menu. The cut-off time for funds transfers made in Online Banking is 8:30 p.m. Mountain time every business day. Transfers entered after this time will be processed on the following business day.

6 10 great reasons to use online banking Do your banking anywhere, anytime, 24/7 Check your account balances in real-time View images of checks and deposits Transfer funds to other accounts Create alerts Pay your bills online with PowerPay Secure, efficient, easy to use Place stop payments online Go paperless with estatements Research account history back 24 months being safe online Protect your personal information. Never respond to an that asks for personal, account, or debit/credit card details. Make sure your computer has firewall, antivirus, and anti-spyware software and update it regularly. Protect your passwords and don t use personal info such as important dates or names. Change passwords at least every three to six months or whenever you believe your password may have been compromised. For questions regarding Online Banking, please call BANK (2265) or us at customercare@bankaf.com. PowerPay is a trademark of Jack Henry & Associates, Inc Copyright 2012 Bank of American Fork. All Rights Reserved. 01/12

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