W W W. O F F I X. C O M

Transcription

1

2 Complete Document Management Solutions We are committed to providing a rewarding, long-term business relationship with all of our customers, business partners, and employees alike. Founded with a dedication to excellence, ethical practices, and superior customer service, we use a consultative approach to help you select the right hardware, software, and services needed to implement a customized, streamlined, and efficient document management process. Proven Track Record Offix is one of the fastest growing independent copier dealers in the United States. Since its inception in 1999, Offix has been dedicated to supplying customers with industry-leading digital copiers, printers, facsimiles, and network and software solutions. Most importantly, Offix has been offering its customers unprecedented customer service. Our commitment and dedication to creating long-term value for our customers has been a tremendous success, proven by a customer base of over 5,000 businesses and a 94.5% retention rate. We have been recognized by Canon as an Award Winning National Canon Dealer every year since our inception, and, in addition, OfficeDealer Magazine named us an Elite Dealer in It is so rare in today s world to actually experience superior customer service, but Offix has shown me that they definitely understand this concept and continue to demonstrate it to me. For this, I greatly appreciate all their help. -Glen Papure, Fried Companies Founded 2000 Authorized Dealer Top Dealer Award from 2007 Acquired Americomp Authorized Ricoh Dealer Elite Dealer Award Top Dealer Award from ATSP Certification 2008 Opened Richmond Office Today 2 Locations 100% ATSP Certified Service Technicians Authorized Sharp Dealer

3 Full Range of Trusted and Popular Products You can count on us to provide you with only the most advanced equipment from the most respected and trusted manufacturers. Whatever your business needs are, you will find a complete array of products, from low-volume copiers with color, scanning, and faxing capabilities to high-speed multifunction copiers and large format printers that do everything but design your documents for you. Increasing Workflow and Productivity, While Reducing Costs It makes sense that workflow optimization leads to increased productivity, which, in turn, translates into higher profits. However, most businesses struggle with simplifying their complex workflows and maximizing efficiency. Offix partners with leading vendors and develops innovative approaches that make streamlining document management, managing and measuring costs, and increasing efficiency and profits easy. Long Lasting Guarantees Upgrade without Penalty with 36 Month Lease Upgrade Guarantee Exchange on Malfunctioning Printers Free Maintenance with any Laser Printer and Maintenance Kit Purchased 98% Uptime Guaranteed Free Delivery, Installation and Network Training Guaranteed with all Maintenance Contracts Reliable Service to Keep You Running The most important element in equipment uptime is preventative maintenance. With our hassle-free service agreements, you are guaranteed 98% uptime or we ll pay you $750 if your copier is inoperative for more than 2% of regular business hours over the course of an entire year. With a guaranteed response time of 2-4 hours, you can rest assured that ATSP certified technicians are on their way to service you quickly in the event of a malfunction.

4 Solutions to Help You Maximize Your Profits Through Effective Workflow Organization imageware Remote The imageware Remote monitoring system is part of every service agreement to help you cut costs and streamline processes. With this comprehensive system, managing your entire fleet of printers, copiers, fax machines, and multifunction peripherals has never been easier. Diagnosing problems before they occur and identifying over-worked or under-used devices is the key to stopping unnecessary spending and printer chaos. By using this advanced system, Offix can now prevent the printing pain points in your organization before they happen. Advanced Digital Document Distribution 1. Operational efficiency and business productivity can improve dramatically with ecopy. Energy expended in finding, copying, sorting, routing, filing, and securing hardcopy documents can be Solutions Executive Manager put to better use. Your organization can consolidate paper and electronic processes into a single workflow. Then, you can easily and securely integrate information into business application solutions. 2. $ Financial Needs Assessments Print Fleet Work Flow Instant Service Online Offix is 100% focused on providing the best customer service possible. Through e-info, our clients can instantly initiate service Your Program requests, input meter readings, view equipment summaries, monitor account status, and much more Team of Technicians Solutions Executive Team of Technicians Process 1. A solutions executive assesses your document management needs and develops an individualized plan of products and services that can serve your company best. 2. Flexible and creative programs are designed to improve efficiencies and increase ROI. 3. A team of technicians installs your equipment, making the proper network connections. 4. A solutions executive trains you and your staff to use the new products effectively. 5. We supply ongoing support and maintenance that guarantees you 98% uptime.

5 Keeping Information Secure Along with productivity and performance, today s businesses are becoming. more concerned about the security of information. Inter-office collaboration between staff members and individuals, who may be telecommuting, is inadvertently increasing the chances that sensitive information is being disclosed. Additionally, meeting compliance and regulatory standards, such as HIPAA and Sarbanes-Oxley, requires that businesses achieve the right level of security to ensure that unauthorized access does not wreak havoc when defenses are down. Offix helps businesses like yours move forward, easily and confidently, with the latest comprehensive security options designed to protect all of the reproduced and transmitted information that flows throughout your entire network. After working with Offix for the past six years, I can tell you that they are not your typical vendor because they create more of a partnership with their customers. Offix continues to look for ways to make SRA more efficient and profitable. Offix is truly a leader in this industry when it comes to customer support. -SRA- About the Association of Technical Professionals (ATSP) Canon USA is the only imaging solutions provider that offers training courses and certifications relevant to the business of delivering service and support for the dynamic market of imaging products. Each year, Canon recognizes dealerships that have at least 75% of their support professionals certified with current ATSP credentials. Offix is proud to have 100% of its technicians and engineers ATSP certified. About OfficeDealer Magazine Offix is proud to have been named as one of the country s Elite Dealers by OfficeDealer magazine. The award is presented annually by the magazine to top office equipment, products, and furniture dealers in the U.S. Offix embraces technology that will help their customers. e-info is a great tool for us, no other dealerships in the area offers anything close. -M.C. Dean-

6 W e l l i n g t o n C e n t e r C i r c l e S u i t e G a i n e s v i l l e, V A S t a p l e s M i l l R o a d R i c h m o n d, V A W W W. O F F I X. C O M Office Equipment C a n o n C o p i e r s, P r i n t e r s, F a x e s, W i d e - F o r m a t P r i n t e r s, a n d S c a n n e r s S h a r p C o p i e r s, P r i n t e r s, a n d F a x e s R i c o h P r i n t e r s H P P r i n t e r s K i p W i d e - F o r m a t P r i n t e r s X e r o x P r i n t e r s S E C A P F o l d i n g a n d S t u ffi n g M a c h i n e s M B M O ffl i n e C o l l a t o r s a n d F o l d i n g M a c h i n e s D e s t r o y i t S h r e d d e r s O E M T o n e r s R e - M a n u f a c t u r e d T o n e r s Document Analysis P r i n t e r F l e e t M a n a g e m e n t C o n s u l t i n g Technical Service and Support by 100 % ATSP Technicians All other trademarks are the property of their respective owners.