BUSINESS MOBILE PLUS AND MOBILE CAP PLANS

Transcription

1 VISIT A TELSTRA STORE CALL OR YOUR ACCOUNT REPRESENTATIVE CLICK TELSTRA.COM/BUSINESS Exclusive business offers, ABN required. BUSINESS MOBILE PLUS AND MOBILE CAP PLANS XXXXXX DEC IT S HOW WE CONNECT business

2 GET MORE WITH TELSTRA BUSINESS MOBILE PLUS AND MOBILE CAP PLANS You ll find information about your plan and what it has to offer in this brochure. For the full terms and conditions that apply to your plan go to telstra.com.au/customerterms/ bus_mobile_pricing.htm If you need any help, you can now call us from any Telstra fixed or mobile phone, without it costing a cent. Simply dial from anywhere in Australia. It s just the start of changes we re making at Telstra all to help serve you better. INCLUDED BENEFITS 04 MOBILE PLUS MEMBER PLAN 10 YOUR NET READY OR READY PACK 12 BONUS OPTIONS 18 MOBILE PLUS CASUAL PLAN 20 MOBILE CAP PLAN

3 04 YOUR MOBILE PLUS PLAN Your Business Mobile PLUS Plan gives you great choices, value and benefits. $100, $130 or $150 BUSINESS MOBILE PLUS PLANS Unlimited standard calls and more When you re in Australia and calling other services in Australia, these plans give you great benefits. Our $130 and $150 Plans also have an allowance for international calls: $100 Business Mobile PLUS Plan unlimited standard national calls, unlimited calls to 1800 numbers, and unlimited diversion of calls from mobiles to most other fixed and mobile numbers in Australia. This plan doesn t include any allowance for SMS, MMS or MessageBank diversion and retrieval, so you need to pay for these separately. $130 Business Mobile PLUS Plan unlimited standard national calls SMS and MMS, unlimited calls to 1800 numbers, free MessageBank diversion and retrieval and unlimited diversion of calls from mobiles to most other fixed and mobile numbers in Australia. Plus, $50 each month for calls, SMS and MMS to international numbers. $150 Business Mobile PLUS Plan unlimited standard national calls, SMS and MMS, unlimited calls to 1800 numbers, unlimited diversion of calls from mobiles to most other fixed and mobile numbers and a choice of either free MessageBank diversion and retrieval or (for those who like Voice2Text ) free MessageBank diversion and retrieval and unlimited Voice2Text messages, all while in Australia. Plus, $100 each month for calls, SMS and MMS to international numbers and $50 each month for International Roaming. 05

4 $25 to $85 and $120 BUSINESS MOBILE PLUS PLANS Included standard calls, text and data Use each month s included credit for your standard national calls, text messages or data downloads in Australia. + Share included credit across your account Save by sharing unused monthly included credit between eligible services on the same account. Choice of a Bonus Option to save Save by selecting a Bonus Option that suits the way you use your mobile. Included data allowance Your Mobile PLUS plan has included data for you to use on the move for mobile and internet browsing while in Australia. This included data cannot be shared and any unused data expires monthly. + More mobiles, more value Save more when you have more eligible mobile services on the same account with lower voice rates, video call rates and call connection charges Per second charging Instead of being charged for 30-second blocks, you only pay for what you use (plus any applicable call connection fee) for voice and video calls to mobiles and landlines in Australia. + Same call rates for voice and video You won t pay more for video calls. Voice and video calls to mobiles and landlines in Australia are charged at the same rate (before the application of Bonus Options)

5 ALL BUSINESS MOBILE PLUS PLANS Free voice calls in Australia to mobiles on the same account National voice calls made from your Mobile PLUS Plan services to other eligible mobiles on your account are FREE no timed charge, no flagfall. Subsidised handset If you took up a Phone Plan you ll get a subsidised handset from our range of mobile phones. + OR Loyalty Bonus Credit If you took up a 24-month Member Plan and brought your own mobile phone, or took up our Mobile Repayment Option, you will receive a monthly Loyalty Bonus Credit

6 MOBILE PLUS MEMBER AND PHONE PLANS MONTHLY FEE $10 $25 $35 $45 $65 $85 $100 $120 $130 $ Monthly Included Allowance $0 $15 $35 $45 $65 $85 Unlimited standard calls (see page 4) $120 Unlimited standard calls and messages (see page 4) Monthly Loyalty Bonus Credit (for 24-month SIM only option) $0 $5 $10 $12.50 $15 $17.50 $17.50 $25 $20 $30 Bonus Option No Yes Yes Yes Yes Yes No Yes No No Monthly allowance for International Roaming $0 $0 $0 $0 $0 $0 $0 $0 $0 $50 Monthly allowance for calls and messages to International numbers $0 $0 $0 $0 $0 $0 $0 $0 $50 $100 Minimum cost for 12 months 24 months $120 $240 $300 $600 $420 $840 $540 $1,080 $780 $1,020 $1,200 $2,400 $1,440 $2,880 $3,120 $3,600 (plus usage in excess of, or excluded from included monthly allowance). STANDARD VOICE AND VIDEO CALL RATES TO ELIGIBLE LANDLINES AND MOBILES IN AUSTRALIA NUMBER OF MOBILE SERVICES Call connection fee Rates per 30 seconds and charged per second 1-4 mobiles 20c 50c 0c 30c 27c 24c 19c 0c 15c 0c 5-10 mobiles 19c 27c 26c 24c 23c 21c 17c 0c 14c 0c mobiles 18c 26c 25c 22c 21c 20c 16c 0c 13c 0c The more services you have on Mobile PLUS, the more you ll save. Visit a Telstra store to find out more or call SMS AND MMS SMS (1-39 mobiles) 25c per 160 character message per recipient in Australia 0c MMS 50c per message per recipient in Australia 0c International SMS 50c per 160 character message per recipient International MMS 75c per message per recipient MESSAGEBANK AND CALL FORWARD MessageBank Retrieval 14c per 30 seconds 0c MessageBank Call Forward 6c per 30 seconds 0c Call Forward 6c per 30 seconds 0c 6c per 30 seconds 0c With the $150 Business Mobile PLUS Member or Phone Plan you have the choice of either free MessageBank diversion and retrieval in Australia, or free MessageBank diversion and retrieval with unlimited Voice2Text messages in Australia. 11

7 YOUR NET READY OR READY PACK Net Ready Pack If you chose the Net Ready Pack, a data allowance is included in your Monthly Fee. You can use your data allowance for WAP, internet or modem usage, but it can t be shared across services on the same account. To find out if your mobile is compatible with your solution, visit a Telstra store or call free from your Telstra fixed or mobile phone from anywhere in Australia. MONTHLY ACCESS FEE $25 $35 $45 $65 $85 $100 $120 $130 $150 Included data 50MB 100MB 600MB 1GB 2GB 2GB 2GB 3GB 5GB Excess data charge (per MB) 25c Minimum cost 12 months 24 months $300 $600 $420 $840 $540 $1,080 $780 $1,020 $1,200 $2,400 $1,440 $2,880 $3,120 $3,

8 Ready Pack If you have a compatible BlackBerry handset or Microsoft Mobile compatible phone, an Ready Pack: gives you 100MB of included data for browsing the mobile internet in Australia allows you to send and receive s (including attachments) while in Australia, for an additional flat monthly fee. You can use your data allowance for WAP, internet or modem usage, but it can t be shared across services on the same account. You ll need a compatible mobile for your solution. To find out if your mobile is compatible for your solution, visit a Telstra store or call for more information. MONTHLY ACCESS FEE $25 $35 $45 $65 $85 $100 $120 $130 $150 Included data 100MB Excess data charge (per MB) 25c READY PACK BlackBerry Individual Solution $30 $30 $30 $20 $10 $0 $0 $0 $0 Microsoft Mobile Plan $20 $20 $20 $20 $0 $0 $0 $0 $0 BlackBerry Enterprise Server Solution $50 $50 $50 $50 $40 $20 $20 $10 $0 Exchange Online Mobile Solution $10 $10 $10 $10 $0 $0 $0 $0 $0 MINIMUM COSTS BlackBerry Individual Solution 12 months 24 months Microsoft Mobile Plan 12 months 24 months BlackBerry Enterprise Server 12 months 24 months Exchange Online Mobile Solution 12 months 24 months $660 $1,320 $540 $1,080 $900 $420 $840 $780 $660 $1,320 $1,020 $540 $1,080 $900 $780 $1,140 $2,280 $660 $1,320 $1,020 $1,020 $1,380 $2,760 $900 $1,140 $2,280 $1,020 $1,500 $3,000 $1,020 $1,200 $2,400 $1,200 $2,400 $1,440 $2,880 $1,200 $2,400 $1,440 $2,880 $1,440 $2,880 $1,680 $3,360 $1,440 $2,880 $3,120 $4,080 $1,680 $3,360 $3,120 $3,600 $3,600 $3,600 $3,

9 Usage packs If you want even more cost certainty as part of your mobile plan, you can always add a usage pack to cover your calling patterns. If you ve chosen the Untimed Calling Pack, you won t be able to choose a Bonus Option. Untimed Calling Pack Pay an additional monthly fee to add an Untimed Calling Pack to any Mobile PLUS Member or Phone Plan from $35 to $85 and $120 and only pay call connection charges for calls to most standard fixed and mobile numbers in Australia. MONTHLY FEE* Monthly pack charge $35 $45 $65 $85 $100 $120 $130 $150 $50 $40 $30 N/A $30 N/A * In addition to monthly fee for your plan. SMS Pack Add an SMS Pack to any Mobile PLUS Member or Phone Plan from $25 to $120 and you can save on sending messages. SMS Packs cover standard national SMS with up to 160 characters sent to recipients in Australia. 50 standard SMS $5 Unlimited MessageBank diversion and retrieval The $10 MessageBank Diversion and Retrieval option caps diversion and retrieval charges for all MessageBank usage on Member or Phone Plans from $25 to $120 for 12 or 24 months. Any applicable MessageBank subscription charges apply. If you select the MessageBank Diversion and Retrieval Pack, you will not be eligible to choose some Bonus Options. Our FairPlay policy applies. Port-In Credit Bring your mobile number to Telstra from any other carrier and we ll thank you with a once-off Port-In Credit equal to three months access on your new Business Mobile PLUS Plan. You need to stay on a $35 or higher plan for at least 24 months or you may be required to repay the credit on pro-rata basis. MONTHLY ACCESS FEE Once-off Port-In Credit $35 $45 $65 $85 $100 $120 $130 $150 $105 $135 $195 $255 $300 $360 $390 $450 If you want help to work out how much mobile and internet data you ll need to include, click telstra.com/business/nextg 200 standard SMS $10 Additional standard SMS All standard MMS to recipients in Australia 20c 25c 16 17

10 BONUS OPTIONS If you connect to a Mobile PLUS Plan with a monthly access fee from $25 to $85, or $120 for 12 or 24 months, you ll have chosen one of these value-packed Bonus Options. Any Mobile Even better rates for calls to eligible mobiles on any network within Australia 24/7. Business Hours Lower rates on eligible voice calls to landlines and mobiles within Australia between 7am and 7pm, 7 days a week (call connection charges apply). NUMBER OF MOBILES Rate (per 30 sec block or part) c 12c 11c NUMBER OF MOBILES Rate (per 30 sec block or part) c 14c 13c Free MessageBank diversion and retrieval and no call connection Pay nothing for your MessageBank diversion and retrieval calls (monthly charge may apply). Untimed to fixed lines Only pay up to 20c call connection for all your mobile calls to eligible Australian landlines. All of our Bonus Options are subject to Telstra s FairPlay policy. You can change your Bonus Option once a month by calling us on Any change you make within 30 days of your previous change will incur a $15.00 (GST incl.) fee

11 MOBILE PLUS CASUAL PLAN If you chose a Mobile PLUS Casual Plan, you ll have the flexibility of no fixed term contract plus great rates, included voice, text and video calls and pay-as-you-go data. Plus you ll get even better voice and video call rates, depending on the number of eligible mobile services connected to your Mobile PLUS account. Net Ready Packs, Ready Packs, Loyalty Bonus Credits and Bonus Options are not available on Mobile PLUS Casual Plans. Mobile PLUS Casual Plan MONTHLY FEE $35 Monthly Included Credit (for eligible voice, text and data) Data charges Call connection fee Number of mobile services on your account $35 $2.00 per MB while in Australia 30c per call for all voice and video calls to Australian fixed and mobile numbers Voice and video call rates to eligible landlines and mobiles in Australia per 30 sec and charged per second SMS to recipients in Australia per 160 character message per recipient 1-4 mobiles 50c 25c 5-10 mobiles 45c 25c mobiles 42c 25c The more services you have on Mobile PLUS, the more you ll save. Visit a Telstra store to find out more or call OTHER CHARGES MMS to recipients in Australia Call Diversion International SMS International MMS MessageBank Call Forward MessageBank Retrieval 50c per message per recipient 6c per 30 seconds 50c per 160 character message per recipient 75c per message per recipient 6c per 30 seconds 14c per 30 seconds 20 21

12 BUSINESS MOBILE CAP PLAN Your Telstra Business Mobile Cap Plan gives you great value, benefits and choices like: Unlimited standard calls, SMS and MMS in Australia on our $129 Business Mobile Cap Plan If you choose our $129 Business Mobile Cap Plan, you can make unlimited standard national calls, and send unlimited SMS and MMS in Australia. You also get free MessageBank diversion and retrieval calls in Australia, and unlimited diversion of calls from mobiles to most other fixed and mobile services in Australia. Even better, you get $50 each month for calls, SMS and MMS to international numbers. To top it off, your plan comes with 3GB of data each month to use in Australia. Great allowance for calls, text and data on our other Business Mobile Cap Plans Use each month s included allowance for your standard calls, text messages or data downloads while in Australia. Unused allowance expires at the end of each month. Monthly MRO Credit If you bought a new mobile with a Monthly Repayment Option (MRO) for 12 or 24 months and your Member Plan contract length is the same (ie both either 12 or 24 months) and starts on the same date, you ll get a monthly MRO Bonus Credit of up to $30 a month. Subsidised handset If you took up a Phone Plan you ll get a subsidised handset from our range of mobile phones. Free voice calls in Australia to mobiles on the same account National voice calls made from Business Mobile Cap Plan services to other eligible services on your account are FREE no timed charge and no connection fee. Included data across all plans With a generous allowance for mobile broadband usage on the Next G network, you can use your Mobile Cap Plan to connect online and via while in Australia. Excess data usage charges only apply if you exceed both your included data and included allowance (on all plans except the $129 plan). Unused data expires monthly. You can add a Mobile Broadband Data Pack if you need more data. Same call rates for voice and video You won t pay more for video calls. Voice and video calls to eligible mobiles and landlines in Australia are charged at the same rate

13 Mobile Cap Plan MONTHLY FEE $29 $49 $79 $99 $129 Total included allowance for standard national calls and messages in Australia Included data for use in Australia Excess data charge (per MB) Voice and video rate (per 30 secs or part thereof) Call connection (video and voice calls) SMS rate (per 160 characters to recipients in Australia) MMS rate (per standard MMS to recipients in Australia) Minimum cost (excl any MRO handset repayment) 12 months 24 months (plus usage in excess of, or excl from, the Cap Amount) Your monthly MRO bonus credit Monthly allowance for International calls and messages $150 $400 $750 $1,000 Unlimited 30MB 1GB 2GB 2GB 3GB 25c 42c 40c 40c 35c 0c 37c 37c 37c 32c 0c 25c 25c 25c 25c 0c 50c 50c 50c 50c 0c $348 $696 $588 $948 $1,188 $1,176 $1,896 $2,376 $1,548 $3,096 $10 $20 $20 $30 $30 $0 $0 $0 $0 $

14 THINGS YOU NEED TO KNOW 26 Standard calls and messages You can use the monthly included allowance of your Telstra Business Mobile PLUS plan or the Cap Amount of your Telstra Business Mobile Cap plan for standard calls and messages in Australia. Standard calls and messages means most types of national direct dial voice calls and data calls, (including WAP, circuit or packet switched data calls, internet usage, SMS and MMS), MessageBank, Video MessageBank, voice calls to a 13 number (including 1300 or 1345 numbers), Directory Assistance, video calls and calls to satellite mobile numbers. Some call types including calls to the Sensis 1234 service, calls to and , third party content calls, international calls, international roaming calls, international SMS and MMS and calls to 19xx, 1800 and 12xx numbers are excluded. Unused included allowance and Cap Amount expire monthly. Sharing your included allowances Any unused shared included allowance expires monthly. You can only share your included allowance with other mobile services on compatible plans on the same account as your Mobile PLUS Plan services. You can t share your included data. The included allowance on the $100, $130 and $150 Business Mobile PLUS Plans cannot be shared. Other eligible mobile services are those with Telstra Business Mobile Plans, Telstra Mobile Business Plans, Telstra Business FleetSelect Plans, Consumer Mobile Plans (excluding cap plans), Telstra Mobile Broadband, BlackBerry Individual Solution Plans, BlackBerry Enterprise Server Solution Plans and Microsoft Mobile Enterprise Solution Plans. If you have Telstra Business Talk Plans, Telstra Business Talk Saver Plans, Telstra Business Untimed Plans or Telstra Business Mobile Select Plans on the same account as your Mobile PLUS Plan services, unused included calls will not be able to be shared between any services (including between your Mobile PLUS Plan services). Unlimited allowances and free intra-account calls Our FairPlay Policy applies. See telstra.com.au/customerterms for details of our FairPlay Policy. Non-cap plans are not eligible to be on the same account as cap plans, likewise cap plans are not eligible to be on the same account as non-cap plans. Net Ready and Ready Unused data expires monthly. Excess usage charges of 25c per MB apply for data use in excess of the included monthly data allowance unless you have added a data pack to your service, in which case the excess data usage rate for your chosen data pack will apply. Additional charges apply for sending/receiving when overseas. Our FairPlay policy applies. For Microsoft Ready Packs, speeds slowed to 100kbps when 1GB usage is reached. Included data allowance You can use your included data allowance for most types of data usage in Australia. You can t share your included data with other services on your account and any data you don t use expires monthly. For all Plans excluding the $129 Business Mobile Cap Plan and $100, $130 and $150 Business Mobile PLUS plans, you can use any unused Cap Amount or included allowance to pay for excess data usage charges. If you have one of these plans, you have to pay for any excess data charges separately. Bonus Options Bonus Options do not apply to premium content and information services, calls to numbers beginning with 19, 12, 13, 1300 or 1800, emergency calls, calls to Telstra Mobile Satellite services, calls to Optus satellite phones, diversion calls, value added services (such as reminder and wake-up calls), Dial It Services (weather and time), Operator Assisted calls, calls involving third-party content charging, international or international roaming calls, MessageBank deposits and retrievals (except for the Free MessageBank Bonus Option), Memo, PocketNews, calls to the Sensis 1234 service, Directory Assistance, data calls (such as SMS, MMS, BigPond Mobile Services, GPRS, 3G, Push to Talk and Telstra Active) or video calls. and are trade marks and registered trade marks of Telstra Corporation Limited ABN The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research in Motion Limited used by permission. Microsoft is a trademark of the Microsoft group of companies. 27