Finally, a Telco Dedicated to the Needs of Sanctuary Cove!

Transcription

1 Finally, a Telco Dedicated to the Needs of Sanctuary Cove! Putting the Community Back Into Communication The Brochure you hold in your hands contains everything Sanctuary Cove Residents, like you, need to take advantage of great package deals from a high quality Mobile, Landline, and Broadband service uniquely tailored to support the needs and lifestyle of you and your community.

2 Welcome to the Tel Information & Services Pack. Th where you can decide what you are looking for in a telecommunications company and compare your needs with our services. Along the way, you ll find out more about our: High quality service, which tailored to you and your needs Value for money packages for all of your communication products Ultra-fast broadband Low-cost calls across Australia and the world Competitive rates Reduced line-rental when you access Tel through the Sanctuary Cove FTTH Network Free calls to other landlines on the Sanctuary Cove FTTH Network One readily contact point for all of your enquiries One simple to read bill for all your landline, mobile and broadband services Reinvestment in you through social projects. Of course, you can also contact Tel now on or vit for any enquiries you may have.

3 What You Gain from Choosing Tel as Your Telecommunications Service Provider... What Tel? As you can see we do things differently at Tel. We re not content to roll out a product, lock you in to a contract, and then provide poor quality service from an off-shore support desk while we steadily increase your operating costs. When you become part of the Tel Sanctuary Cove community, the benefits are numerous: You experience High Quality Service from a readily team of friendly and helpful technical support providers based in Sydney. Tel a world-class, community focused telecommunications provider specialing in the delivery of community based and internet services that deliver competitive prices and value to our customers. We have recently been invited to offer our range of services and products to residents of Sanctuary Cove through the Sanctuary Cove FTTH (fibre to the home) network. Of course, we are very excited by th, as we believe Sanctuary Cove a dynamic community of savvy consumers that will love our community focused offerings and commitment to high quality service. The Sanctuary cove FTTH network the ideal conduit for our modern services and will make it easy for you to gain maximum benefit from our ultra-fast broadband and low cost, value for money rates across Australia and the world. Our service levels are fully guaranteed, and you have the security of knowing our service and products are fully supported by Australia s largest and most reliable networks. By now, you re probably wondering where the community aspect of our service comes in to play. We strongly believe there s a reason that communication and community go hand in hand. That s why we tailor our service to individual communities. For example, if there was a large population of New Zealanders or South Africans in your community, we would ensure the lowest possible rates to these countries. A percentage of your monthly spend will be reinvested into the Sanctuary Cove community. And of course, when you re a Tel landline customer, you ll be able to make free landline phone calls to other members of the Sanctuary Cove community who have a landline phone connected to the Sanctuary Cove FTTH Network. We understand that the needs of the Sanctuary Cove community are slightly different to those in the city, and to those in the hinterland. You have your own needs, and we strive to meet them with high-quality service from an Australian-based support desk, low rates, social reinvestment, and community incentives. You can talk longer and more frequently with loved ones thanks to great prices across Australia and the world. You enjoy ultra-fast broadband that lets you download and share important business documents faster and access your favourite websites at high speed. Your community enhanced by social projects that we reinvest a percentage of our profits into. You receive significantly reduced line-rental costs when you connect to Tel through the Sanctuary Cove FTTH Network. You can make free landline phone calls to any landline connected to the Sanctuary Cove FTTH Network. You receive a custom-designed service tailored to the telecommunications needs of you and your community. You will receive one easy to read bill, written in plain Englh, for all of your Tel products and services. It s easy to port your exting number to the Tel network. If you would like to arrange for Tel to provide your telecommunications needs phone our friendly team on or vit Over the next few pages, we re going to talk more about our itemed services, products, and packages. Read on for more info, or become part of the Tel Sanctuary Cove community now by calling or vit

4 Broadband Fixed Line One of the things we really like about Sanctuary Cove its mix of business professionals and families. We kept that in mind when we created our Broadband plans for Sanctuary Cove residents. We think you ll like the results... Have a look at th summary of our plans and decide which package best for your needs. Package 8 Bronze Silver Gold Speed GB per Month (Peak + Off Peak) Monthly Rate GB per Month (Peak + Off Peak) Monthly Rate GB per Month (Peak + Off Peak) Monthly Rate 1 Mbs/1 Mbs 3GB + 3GB $9.22 5GB + 5GB $ GB + 10GB $ Mbs/2 Mbs 7GB + 7GB $ GB + 10GB $ GB + 20GB $ Mbs/5 Mbs 17GB + 17GB $ GB + 25GB $ GB + 50GB $ Mbs/10 Mbs 33GB + 33GB $ GB + 50GB $ GB + 100GB $ To help you put the communication into the Sanctuary Cove community, when you take up a Tel landline connection, you will be able to make free calls from that connection to any landline phone connected to the Sanctuary Cove FTTH Network. You also receive significantly reduced line-rental rates when you connect through the Sanctuary Cove FTTH Network. We also offer you low-cost rates for calls across Australia and the world. As part of our tailored service to Sanctuary Cove, we ve identified that many Sanctuary Cove residents make calls to countries like South Africa, New Zealand, the US, and the UK. In turn, we offer special rates for those countries... Call any landline phone in Australia and speak for as long as you like for just 18 cents! Excludes GST and does not apply to 13/1300 or premium service. The above amounts are inclusive of GST. The download capacity in addition to the 2GB as part of the basic internet service. An account fee of $4.50 shall apply to those users who do not subscribe to a Tel service. So what s the difference between Bronze, Silver and Gold? It all comes down to Contention Ratio, which describes the maximum number of users that are sharing the same internet gateway connection. As expected, our Gold service guarantees a very low Contention Ratio ensuring your traffic competing far less for priority with other users on the network. Our data plans are symmetrical which means unlike most data services, your Upload rate just as fast as your Download rate. United Kingdom 11 cents per minute United States 11 cents per minute Calls to these countries incur a fee of 11 cents Flagfall. South Africa 19 cents per minute New Zealand 11 cents per minute Read on for more info about our services & bundled packages or become part of the Tel Sanctuary Cove community now by calling Read on for more info about our mobile phone services & bundled packages or become part of the Tel Sanctuary Cove community now by calling or vit Dclaimer: Our Form on the at prices lted contact Dclaimer: Our Tel Form , or consult the on information the at to th document. Porting of prices lted by contact exting Tel , or consult the information to th document. Porting of by exting Dclaimer: Our Form on the at prices lted contact Dclaimer: Our Tel Form , or consult the on information the at to th document. Porting of prices lted by contact exting Tel , or consult the information to th document. Porting of by exting

5 Mobile Phones Package Deals We know that everyone has different needs from their mobile phone. We ve found th to be particularly true in Sanctuary Cove. That s why we created a range of plans to suit casual users, business professionals, and family members that range from small capped plans for your children through to large capped plans for business professionals. We also offer Pay As You Go mobile deals for those who don t require a plan... Keeping in line with our commitment to providing the Sanctuary Cove community with a range of deals that suit their specific needs, we ve bundled together some of our best individual offerings to create the ideal package for you, your business, and your family. Capped Plans We have a range of capped plans that let you control your spend with one flat monthly rate for a certain amount of phone calls. These vary in size from the $29 cap with $120 of included value and 200MB data allowance, to the $129 Supercap with $2000 of included value and 2GB data allowance. Th means you can pick and mix from our selection Broadband, Landline, and Mobile deals to create your most suitable combination and secure it at the best possible price. There are significant savings to be had by packaging two or more services and of course, you get the added bonus of receiving one convenient bill for every Tel service you purchase. Pay as you go These deals are perfect for those of you who want a clear and easy to understand mobile phone plan. Pay only for the calls you make. Now that you know all about our individual service offerings, you re going to love our bundled packages. Read on to find out more about them, or become part of the Tel Sanctuary Cove community now by calling or viting Contact us to find out more about our Value For Money Package Deals and become part of the Tel Sanctuary Cove community now by calling or viting Dclaimer: Our Form on the at prices lted contact Tel , or consult the information to th document. Porting of by exting Dclaimer: Our Form on the at prices lted contact Dclaimer: Our the atto prices lted TelForm , orconsult theoninformation th document. Porting of Tel , or consult the information bycontact exting to th document. Porting of by exting

6 How You Can Join the Tel Sanctuary Cove Community... As you can see, our community-focused commitment to high quality service makes us an excellent choice when you re deciding which telecommunications provider meets your needs. Additionally, by joining the Tel Sanctuary Cove community, you secure: Ultra-Fast Broadband that created Specifically with the Sanctuary Cove FTTH Network in mind. When you choose Tel, not only do you receive world-class telecommunications service with competitive rates, but you also benefit your community through our profit reinvestment. Low-Cost Local, National and International Call Rates. Significantly reduced line-rental rates through the Sanctuary Cove FTTH Network. Free Landline Calls to Fixed Telephones Connected to the Sanctuary Cove FTTH Network. A Readily Available Australian Help and Support Desk located in Sydney. Cut-Price Package Deals that Bundle Individual Services at a Dcounted Rate. Already With Another Provider? Don t worry. If you re already with another landline, mobile or internet provider, it s pain-free and easy to port your exting phone number to the Tel network. Just call our helpful service desk and let one of our friendly team members know that you wh to port your number to the Tel network High Quality, Custom-Designed, Community Focused Service Tailored to the needs of Sanctuary Cove residents like you. One All-Inclusive Bill for all of Your Tel Products. With Tel now dedicated to providing community focused service to the people and businesses of Sanctuary Cove, you can become part of the Tel Sanctuary Cove Community Today. Call or vit to Join Now, And Benefit from a high quality service that reinvests in you and your community! Dclaimer: Our Form on the at prices lted contact Dclaimer: Our Tel Form , or consult the on information the at to th document. Porting of prices lted by contact exting Tel , or consult the information to th document. Porting of by exting

7 Putting the Community Back Into Communication What Do You Want From Your Telco? DDValue for Money? D D D D Ultra-Fast Broadband? D Cut-Price Package Deals? D Significantly Reduced Line-Rental? DDFree Calls Within Your Community? DDCommunity Reinvestment? DDLocally Based Support Desk? DDOne Available Contact Point? DDOne All-Inclusive Bill? DDHigh Quality Service? Find out how Sanctuary Cove s authored telecommunications provider, Tel, delivers all of th and more inside...