Online Quotes Our 6 Top Tips

Transcription

1 Online Quotes Our 6 Top Tips While we hope you ll find our online quotes system simple and easy to use, to help you along the way, we ve gathered the 6 most common queries users have, with the answers! So whether you are a new user, or a regular one, hopefully you will find these time saving tips useful. 1. Choosing the Industry Type On the first page of Create New Quote, we ask for the Industry Type of the company, which should just reflect their primary activity. If you look at the drop down menu and the industry the company fits into isn t immediately apparent, click the question mark symbol (See Figure 1). This will take you to a dedicated page on our website that gives a full breakdown of all the industry/activity types. You can also view it here. Figure 1

2 2. What does Currently Insured Scheme mean? Another area of confusion is currently insured scheme (see Figure 1). We ask advisers to tick this box if the scheme is currently insured with another insurer and not if the scheme is currently insured with Ellipse. If a scheme is currently insured by Ellipse, the online quotes system should not be used to obtain a quote for that scheme. When a policy is approaching the end of the rate guarantee, we will contact you and provide instructions for you to obtain the rate review quote in a dedicated area of our secure website. 3. Which previous medical underwriting decisions are important? On this page (Figure 2) we only need to know about members of the scheme who have been declined or postponed. The previous decisions should only relate to the current group scheme which is in place e.g. decisions from individual life insurance applications are not relevant here. Loadings will not be included within the quote, so if you d like to know the extra premium amount, please contact Ellipse. Figure 2

3 4. Unknown absence reasons We only need to know about any employees absent because of the specific illnesses listed (see Figure 3). Do not use Unknown if you are aware of another known condition which is not listed. Unknown is used if you know an employee is absent but don t know their reason for absence. Using Unknown could result in a quote being declined or adverse terms being applied unnecessarily. Figure 3

4 5. Create your own eligibility and salary definitions When setting up categories (see Figure 4) if you don t see an eligibility and/or salary definition that fits your requirements, you can create your own by clicking on the drop down list and selecting create other category name (see figure 5). When amending the cease age of the scheme, please ensure the maximum entry age reflects the cease age chosen. Figure 4

5 Figure 5 Figure 5 6. Error free spreadsheet uploads To ensure the member data is uploaded without any errors (see figure 6), these are our top tips: We highly recommend that you download our member template (see figure 7). This is an excel file which contains the headers in the correct format Ensure any password protection is removed from the data All data should be on the 1 st tab Column headers should in the 1 st row (see layout in figure 7) Data should follow in row 2 and continue, with no gaps, until the last member Avoid formulas (to remove, copy the data and paste values into a different column)

6 Figure 6 Figure 7 If you are still struggling with a quote or if you have any questions, call us on or us at quotes@ellipse.co.uk.