Online Group Exercise Class Reservations From virtually anywhere, reserving your space is simple!
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1 Online Group Exercise Class Reservations From virtually anywhere, reserving your space is simple! Please Note Some Important NEW Policies and Procedures... * You May Sign Up For Classes Up To 25 Hours BEFORE The Class Start Time. Example, Monday 5:30pm Class, Sign Up At 4:30pm Sunday. * The waitlist is now first come, first serve. As space becomes available in a full class an will go out to all on the waitlist, whoever signs up first gets registered into the class. How To Create Your Edge Account! Go To or click on manage my account and class reservations at the top of the Edge website. Create an Account By Clicking New Here? Register Enter Your Agreement Number. If You Do Not Know Your Agreement Number Click On Retrieve Agreement Number, and enter your . If Your Or Agreement Number Is Not Listed You Can Either Call, See The Front Desk Of Your Nearest Edge Location, or edgeagreement@theedgefitnessclubs.com Enter Your Agreement Number Along With Your First Name, Last Name and Mailing Zip Code. DONE! YOU HAVE CREATED YOUR EDGE ACCOUNT! You can now log in, from here you will find your check in history, payment history and other account information and of course the class schedule! EFFECTIVE JUNE 30th You Will See A Tab CLASSES This is where you will register for classes Click on Classes Click Your Location Choose Your Class Register!
2 Click here to choose the location where you d like to take the class. Click classes to view class schedule. Click the green Enroll Now button to register for your class.
3 Commonly Asked Questions And Policies Do All Classes Require Registration? No. Classes that require a reservation are labeled with the tag RR next to the class name (i.e. ZUMBA RR) How Soon In Advance Can I Register? Class registration opens 25 hours prior to the class start time and is on a first come, first serve basis. How Do I Know If I Have Been Accepted Into A Class? You will receive a confirmation immediately letting you know you have been accepted. If The Class Is Full Can I Get Put On A Waitlist? Yes. You will be placed into the waitlist pool. If a space opens up, all in the pool will receive an . The first one to accept the class invite contained in the secures the spot. What If I Cannot Keep A Class Reservation And Need To Cancel? It is imperative you cancel a reservation whenever you cannot keep it. Class cancellations can only be done online up to one (1) hour prior to the class. To cancel online: Login to your Edge Account Click on My Activities Select the Cancel button next to the class you wish to cancel Any reservation that cannot be kept must be cancelled online one hour prior to the start of class. Failure to comply with this policy more than 3 times will result in the suspension of online reservation privileges. Out of courtesy to those on the wait list, please try to cancel with at least one hours notice. Do I need to cancel my spot on the waitlist? Yes. There is a limited amount of space on the waitlist, if you know you are unable to attend, please take yourself off of the list. What if the class is not fully reserved? Can I enter as a walk in? YES! If there are any empty spots in the class, you can claim one simply by swiping in at the kiosk up to 45 minutes prior to the start of the class. How does my attendance in the class get recorded? Once you swipe in at the kiosk, you are logging yourself into the class. If is important even if you sign up for a class online that you check yourself in the kiosk to track your attendance. You can track your attendance on your account. How can I check the status of my account? Login to your Edge Account Click on My Activities
4 My Schedule will show classes that are booked and pending My Activity History will show classes that have been taken Should you find an error, you can have it corrected by sending an 48hrs after the class to If I have 3 absences, will my account automatically get closed out? No. You would be alerted by an Edge staff member to notify you that your account is in jeopardy. What If I Lose My Password? Go to the login page for your Edge account Select forgot my password below the user login Enter your username that you used to register for your Edge account Enter security verification key will be sent to require you to reset the password What if I forgot my username? Go to the login page for your Edge account Select forgot my username below the user login Enter your address that you used to register for your Edge account Enter security verification key will be sent containing your username Group Exercise Kiosks The Group Exercise kiosks are used to track class participation. It is important that you scan your Edge key tag or enter your phone number every time you do a studio workout, even if you have registered online for a class. Any class that does not meet its minimum (this is different per Edge location) will be cancelled. Cast your vote via kiosk! When using the kiosk please select the class then scan you card or enter your phone number. The kiosk is open 45 minutes before the class starts and 15 minutes after the class ends. Thank you for your participation.
5 Group X Rules -Please wipe down all equipment and bikes after use. -All participants must swipe into kiosk. -Do not enter a class 5 minutes past scheduled start time. -Late arrivals will have forfeited their spot. -Use of cell phones and personal music players (i.e. Ipods) are not permitted. All cell phones must be off or on vibrate. Absolutely no texting in class. You will be asked to leave. -Do not talk or project other vocal disruptions during class. -Please refrain from wearing heavy perfumes in the studio. -New participants should arrive early for assistance. -Members must provide own yoga mat. -Cycling, Zumba and various other classes may require reservation online. Please refer to website. If you can only attend half the class, you cannot reserve a spot. -Saving bikes or spots in class in not permitted. -Procedure for taking two classes in a row: Exit room. Stand in line. Reswipe kiosk. If you have questions, please contact: Karen Ryan, Group Exercise Director, at kryan@theedgefitnessclubs.com
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