Getting started. Payment Pebble home page prior to inserting your Payment Pebble into the audio jack of your smartphone.

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1 Getting started Payment Pebble home page prior to inserting your Payment Pebble into the audio jack of your smartphone. Hold your phone upright with the Payment Pebble on top and then press OK to start the audio test which will enable best communication between your smartphone and the Payment Pebble. Keep your phone in the upright position while the audio test is being performed. The will take about 30 seconds. You will note the Pebble screen rotating while the test is being performed. This test will only be required once per Pebble.

2 Getting started Watch the training video. (The training video contains the same content as the user guide). Confirm that you have watched the training video. Link your Payment Pebble to your merchant account. NOTE: Your merchant account number would have been sent to you by SMS. If you have not received this SMS, please contact us on and confirm the mobile number used.

3 Getting started Enter your merchant ID. Click on Get OTP (Onetime-PIN). A once-off OTP will be sent via SMS to your mobile number. Enter the OTP received and select Next. Create a supervisor name and PIN (any 4-digit PIN you wish to use). You will need this PIN to perform a refund transaction as well as to view more than the last 5 transactions on the Transaction History function. Existing merchants may select Select existing supervisor if a new supervisor is not required.

4 Processing a payment on your smartphone or tablet 1. Open the Payment Pebble application. 2. Insert Payment Pebble. 1. Enable 1. the reference Enter a reference number function is number (any 10, alpha required by selecting and/or numeric digits). This function can also be About, Settings and then skipped by selecting enabling the button. This continue. process only needs to be completed once. Follow the same process to disable the reference function again. 2. Press START TRANSACTION to begin a new transaction. Enter the amount and then press ENTER.

5 Processing a payment on your smartphone or tablet continue Swipe or insert your Enter required card number Select the card type. Select the account to be customer s card. digests when a card was swipe. Debited. A budget plan option is available for credit cards transactions over R200,00. Pass the smartphone or tablet with the Payment Pebble to the cardholder to enter the PIN (follow cardholder PIN-entry instructions).

6 Processing a payment on your smartphone or tablet continue Cardholder PIN Entry method Instructions for cardholders entering a PIN on your smartphone or tablet. A shuffled key pad will be displayed on the Payment Pebble screen. Enter your first digit by pressing the position of your digit as displayed on the Payment Pebble screen on the smartphone or tablet screen. NOTE, the key pad on the Payment Pebble screen will shuffle into new positions. Confirm the amount shown on the Payment Pebble screen as correct by selecting YES. Select the position of your next digit, noticing the new position after each entry. Continue until you have entered all your digits. Once all your PIN's digits have been entered, select ENTER.

7 Processing a payment on your smartphone or tablet continue Payment is now authorized. Remove card and the Payment Pebble if no longer needed. Enter an address and/or mobile number to receive the proof of payment. The cardholder can also choose not to receive a receipt. Cardholder to confirm that no receipt is required.

8 View transaction history on your smartphone 1. Open the Payment Pebble application. 2. Insert Payment Pebble. Select transaction history to see all your previous transactions. Only the last 5 transactions performed on the inserted Payment Pebble will be visible. Select a supervisor. Select the transaction to view more details. NOTE: Approved transactions are marked green. Declined transactions are marked red. Select the transaction to view more details. A supervisor PIN is required to view more transactions.

9 View transaction history on your smartphone Enter the supervisor PIN All transactions performed Select RESEND RECEIPT Enter an address and/or mobile number to by the merchant can be receive the proof of viewed. payment. The option to resend a receipt can be performed by selecting the required transaction.

10 Processing a refund on your smartphone or tablet 1. Open the Payment Pebble application. 2. Insert Payment Pebble. Select transaction history Select your supervisor Enter the supervisor PIN. to see all your previous name. transactions. Select START REFUND. NOTE: Refunds can only be processed on the Credit Card that was used for the purchase.

11 Processing a refund on your smartphone or tablet continue Select to find the transaction by entering the receipt address, or the card s last 4 digits. Select the transaction to be refunded. Enter a reference number (any 10 alpha and/or numeric digits). This function can also be skipped by selecting continue. Enter the amount to and press ENTER.

12 Processing a refund on your smartphone or tablet continue Select Credit Card. Select Credit Account. Confirm the amount shown on the Payment Pebble screen as correct by selecting YES. Cardholder PIN entry. (see cardholder PIN-entry instructions p 6).

13 Processing a refund on your smartphone or tablet continue Refund is now authorized. Remove card and the Payment Pebble if no longer needed. Enter an address and/or mobile number to receive the proof of payment. The cardholder can also choose not to receive a receipt. Cardholder to confirm that no receipt is required.

14 Receiving a messages from Absa via your Payment Pebble Once you have received a message from Absa a grey block will appear on top of your merchant screen. Press to view to open. Select the message that you would like to read. A message can be deleted by selecting Do not show again. NOTE: Merchants with more than one Payment Pebble will have to delete the messages per Payment Pebble.