Re: Direct Consolidation Loan Process

Transcription

1 Re: Direct Consolidation Loan Process Sallie Mae is pleased to be one of four consolidation servicers for the new Direct Consolidation Loan process that began January 2, We welcome the opportunity to partner with you to help guide students toward financial success. Schools, lenders, guarantors, or third-party servicers acting as their agents, are encouraged to receive Loan Verification Certificates (LVCs) and payoff manifests electronically. These files are used in the loan consolidation process for Federal Perkins Loans and/or eligible health profession loans. We ve revised our Quick Reference Guide to OpenNet File Management System (FMS) Consolidation Processing to provide guidance on how to view, download, or process LVCs and payoff manifests electronically. You re welcome to contact us if you have any questions. Sallie Mae Department of Education Loan Services Direct Consolidation Loan Originations Team P.O. Box 6180 Indianapolis, IN Phone: (317) Need access to OpenNet or help with logging in to the system? Electronic Services Phone: For additional information regarding the new Direct Consolidation Loan Process, please refer to Federal Student Aid s Electronic Announcement dated March 21, Contact information for the Department of Education s four consolidation servicers is available on the IFAP website s Loan Consolidation for Loan Holders and Servicers page. General information about Direct Consolidation Loans is available at We look forward to working with you. Sincerely, Sallie Mae Department of Education Loan Services Direct Consolidation Loan Originations Team

2 OpenNet FMS Consolidation Processing Overview With OpenNet File Management System SM (FMS) Consolidation Processing, loan holders (schools, lenders, guarantors, and servicers) can view, download, and certify Loan Verification Certificates (LVC) and view, download, and make payoff adjustments (Payment Manifest) for newly disbursed Direct Loan Consolidation loans. If you need assistance please contact one of the following groups: User Access/Login Problems Electronic Services or Navigation/LVC Certification Questions Sallie Mae Consolidation Department or View the List of Available Files To get started, click on the link in the notification you received to go directly to the OpenNet FMS New Files Ready for Download page, or type the following URL into your Web browser s Address field: The OpenNet FMS Main Menu displays. Click the Download Files From OpenNet button. How to view the available file list: 1. Log in to OpenNet FMS by entering your Sallie Mae user ID and password and then clicking on the Log In button. Type your user ID and password. Click on the Log In button.

3 The New Files Ready for Download page displays. NOTE: If you are a new user, before you see this page you will be asked to accept the Web Site Terms of Use and to reset your account, including resetting your temporary password and setting up a set of Challenge Questions. Select an EVC Request File or select a Payoff Manifest File. Click on the View Report link. 2. Click on the View Report link next to the type of file that you want to view. The file you will most likely need to view is the EVC REQ FILE. The EVC REQ FILE contains LVCs awaiting certification. NOTE: Other file types are included on this download page, for example, DISB RSTR CL4 and RESP CL4 files. These file types are used by the Financial Aid Office for private credit loan origination and disbursement. Leave these files in the download queue for the appropriate staff member to process.

4 3. En Certify EVC Requests Online How to certify an EVC Request online: 1. Click on the View Report link next to an EVC Request file. The View Loan Verification Certification (LVC) Report page displays. Click on the Certify Online button. 2. Click on the Certify Online button. On this page you can also: Download the information to an Excel file via the Export to Excel button. Download the information to a PDF file via the Export to PDF button. The Electronic Verification Certification (EVC) page displays.

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6 3. Enter the data for the borrower s first loan. Enter loan data. 4. Click on the Add Loan button. Click on the Add Loan button. 5. If the borrower has additional loans, repeat steps 2 and 3 as needed.

7 6. Once you have finished entering the information for all of a borrower s loans, click on the Next link to go to the next borrower. Click on the Next link. 7. Once you have finished entering all of the loan information for all of the borrowers, click on the Submit Certification button. Click on the Submit Certification button. NOTE: If you have to stop in the middle of a file, click on the Submit Certification button. When you return to the file later, only the remaining borrowers will display. On this page you can also: Remove the updates made on the page via the Remove All Updates button. Validate that the formatting of the updates made on the page are correct via the Validate Updates button.

8 The file is submitted and the Send Files Transmission Summary page displays. 4. En Locate LVCs that do not Display How to locate LVCs that do not display in your Download Queue: Occasionally, LVC files might be inadvertently downloaded by school users in the Financial Aid Office when they are downloading other files. These LVC files will then no longer display in your download queue. However, you can still find these files. 1. Click on the Find Files in OpenNet link on the FMS Main Menu.

9 Click on the Find Files in OpenNet link. The Find Files page displays. Enter the date range. Select EVC REQ FILE. Click on the Submit button.

10 2. Enter the date range and select the file type EVC REQ FILE. 3. Click on the Submit button. The EVC files display. Click on the View Report link. 4. Click on the View Report link next to the file. If the LVC has not been certified yet, the file displays for certification. If the LVC has already been certified, a red message displays.

11 5. En Adjust Payoff Manifests Online How to adjust a Payoff Manifest online: 1. Click on the View Report link next to a Payoff Manifest file. The Payoff Manifest Report page displays. Click on the Make Adjustments button Click on the Make Adjustments button. On this page you can also: Download the information to an Excel file via the Export to Excel button. Download the information to a PDF file via the Export to PDF button.

12 The Payoff Manifest Report page re-displays, allowing adjustments to be made to it. Select the loan to adjust. 3. Select the loan you would like to adjust. Fields display beneath the loan you selected.

13 Make your adjustments. Then click on the Submit Adjustments button. 4. Make your adjustments. 5. When you have finished entering all adjustments for all borrowers, click on the Submit Adjustments button. On this page you can also: Remove the updates made on the page via the Remove All Updates button. Validate that the formatting of the updates made on the page are correct via the Validate Updates button. Add additional, original disbursements via the Add Adjustment button that can then be adjusted on the Payoff Manifest page. The file is submitted and the Send Files Transmission Summary page displays.