D3 TECHNOLOGIES SPAM FILTER

Size: px
Start display at page:

Download "D3 TECHNOLOGIES SPAM FILTER"

Transcription

1 D3 TECHNOLOGIES SPAM FILTER The D3 Technologies spam filtering provides virus, attachment, and spam filtering services for . We check all s for viruses and malicious content, since we feel these attacks need to be stopped before they do any damage. Spam filtering services are provided for specific addresses only. This guide is intended for both users and domain administrators. Changes made by domain administrators will affect all users in that domain, and changes by users will only affect that user. For support options, we have included our contact information at the end of this guide. ACCESSING THE SYSTEM LOGGING IN To access the Spam Filter service, open in a web browser (the site has been tested in Microsoft Internet Explorer 8 and Mozilla Firefox 3.5.x). You will be immediately prompted to enter your username and password. Your username is your address. Click on OK to complete the authentication process. LOGGING OUT When you are finished using the system, click on Logout in the upper right corner of the interface to exit the site. Your session with the website will end, and you will be asked to authenticate again. Click on Cancel to quit the authentication process. THE INTERFACE When you log onto the system, you will be taken to the summary page. Here, you will be presented with the last 50 messages sent through the system. Depending on your permissions, you will either be able to only see

2 s sent to you or to the entire domain. The following sections will describe in detail the information and actions available in the system interface. COLOR CODES Each that is received by the spam filter undergoes certain checks, and the result of those checks is shown in the user interface. The messages are highlighted with the color code of the result of the scan. The Color Codes key is on the top center of the interface for reference. JUMP TO MESSAGE The Jump to message box allows the user or administrator to quickly see the contents of a blocked message. This box requires the Message ID assigned by the system (for example, C8FAF2232B.AA8AA). Press the ENTER key to view the message headers. MENU BAR The menu bar is used to access different parts of the system. Recent Messages will list the last 50 messages received by the system, only showing those the user has permissions to view. Lists provides the interface for customizing the whitelist and blacklist. Quarantine is used to view the messages in the Quarantine, by date (note that all available dates are displayed- you may not have any messages quarantined on that date). The Reports menu links to a number of available reports. The Tools / Links menu provides the user administration link and other information. To logout of the system, click on Logout. MESSAGE OPERATIONS As messages are received and processed, the messages that are categorized as Spam are stored, and further operations can be performed on them. To access a message s properties, click on the box ( [ ] ) to the left of the message. The information listed is generally for troubleshooting purposes, such as the message headers. The following sections explain what happens when a scan of the triggers the filter. ANTI-VIRUS / DANGEROUS CONTENT PROTECTION

3 All messages received by the filter, regardless of Spam checks, are scanned for viruses and other dangerous content. In this example, the message contained a file that has been blocked by the filter. The particular file was a Windows Executable (.exe) file. SPAMASSASSIN The SpamAssassin section notes what actions (if any) were taken during the spam checks. In this example, the triggered Spam and High Scoring Spam checks, which modify the header to include the spam information and store the message in the Quarantine. Additionally, the IP address sending the has been listed in a Real-Time Black List (RBL), meaning it has been sending a large amount of spam. The total SpamAssassin score assigned to the is also listed. Below the SpamAssassin Score is the Spam Report. This section lists the checks that matched common spam properties, and the score assigned to each check. The scores are added to provide the SpamAssassin score, and it is this score that the filter takes action on. The first item in the Spam Report indicates that a score of 6 or greater is required before the is classified as Spam, and the second item indicates that the SpamAssassin system will auto-learn the message as Spam. The auto-learning process enables the system to block spam messages that have been sent to multiple addresses in the organization. MESSAGE CONTENT PROTECTION (MCP)

4 If enabled for the domain, Message Content Protection (MCP) will filter s based upon content. Similar to spam checks, MCP checks messages for compliance with policies. QUARANTINE ACTIONS If an has been classified as Spam, the message is automatically quarantined. At the bottom of the message information, the quarantine actions can be performed. Checking Release and then clicking on Submit will send the quarantined to your address. Likewise, checking Delete and then clicking Submit will delete the from the quarantine. You can view the contents of the message by clicking the link under Path. If you wish to release the to an alternate recipient, check and type in their address in the Alternate Recipient(s) box, and then check the Release box and click submit. MANAGING YOUR USER ACCOUNT To manage your user account, click on the Tools/Links menu, and then select User Management. You will be presented with the user management interface. Although the user can change their username and Name, this is not recommended, as spam checks and filtering is performed based upon the username. To change your password, type the new password into the Password box, and click Update. To cancel the new change(before clicking Update), click on Reset. To receive daily quarantine report summaries, ensure that the check box next to Send Daily Report? is checked. By default, the box is not checked. You can also specify an alternate recipient of the report, which is useful when filtering on a mail group or list. By default, all accounts created have the Scan for Spam box checked. To disable spam checking for a user or domain, uncheck this . Note that we (D3 Technologies) need to perform additional configuration when setting up a new user. You can adjust the Spam Score and High Spam Score in this interface, too. Our system defaults are to use a score of 6 for the Spam Score, and a score of 10 for the High Spam Score. However, lower (or higher) thresholds can be specified on a per-domain or per-user basis. To change your spam scores, enter the new threshold and then click Update. Our system is scheduled to refresh these settings periodically, and changes may not take effect immediately. We recommend that you utilize the Message Operations report (found under the Reports menu) to gauge any changes to the Spam Score or High Spam Score. WHITELIST AND BLACKLIST SETTINGS From time to time, legitimate s may get categorized as spam. Users and Domain Administrators can whitelist or blacklist addresses to address these situations. To access the whitelist and blacklist entries, click on the

5 Lists menu. A whitelist is a list of allowed senders (regardless of Spam content), and a blacklist is a list of blocked senders. When a domain administrator creates a whitelist or blacklist entry, the setting is in effect for the entire domain. VIEWING WHITELISTS AND BLACKLISTS The whitelist and blacklist entries are listed on the page. You can either enter an individual address, or place a star (*) before symbol to include all from a domain. To remove an address from the list, click on Delete. Similar to the spam filter settings, new whitelist and blacklist entries will not go into effect until the next system refresh. ADDING ADDRESSES TO THE WHITELIST To add a domain to the appropriate list, enter followed by the domain name in the From section. To add an individual address, enter the address in the From section. Then, select the appropriate list entry, and click Add. SPAM FILTER SERVICE SUPPORT We believe one of the keys to a successful service is to provide excellent support. We can be reached a number of ways: By Telephone: By (417) Option 3. Hours are M-F 8:00 AM-5:00 PM CST, excluding US holidays. (forwards to support portal) We are integrating our online support portal with our website ( and offer live chat support via a link on the left of the homepage. You can also sign up for an account within our helpdesk portal. Click on the Support link at the top of the page to access our helpdesk. Although we are not in the office at all times, support requests submitted via the helpdesk portal are ed to us, and we receive our s 24/7.

the barricademx end user interface documentation for barricademx users

the barricademx end user interface documentation for barricademx users the barricademx end user interface documentation for barricademx users BarricadeMX Plus The End User Interface This short document will show you how to use the end user web interface for the BarricadeMX

More information

Email Getting Started Guide Unix Platform

Email Getting Started Guide Unix Platform Edition/Issue Email Getting Started Guide Unix Platform One of the most important features of your new Web Hosting account is access to a personalized Email solution that includes individual Email addresses

More information

Green House Data Spam Firewall Administrator Guide

Green House Data Spam Firewall Administrator Guide Green House Data Spam Firewall Administrator Guide Spam Firewall Administrator Guide... 2 Navigating the Web Interface... 2 How to Drill Down from the DOMAINS Page to Account Level... 2 Message Logs...

More information

Barracuda Spam Firewall Users Guide. Greeting Message Obtaining a new password Summary report Quarantine Inbox Preferences

Barracuda Spam Firewall Users Guide. Greeting Message Obtaining a new password Summary report Quarantine Inbox Preferences Barracuda Spam Firewall Users Guide Greeting Message Obtaining a new password Summary report Quarantine Inbox Preferences Greeting Message The first time the Barracuda Spam Firewall quarantines an email

More information

How does the Excalibur Technology SPAM & Virus Protection System work?

How does the Excalibur Technology SPAM & Virus Protection System work? How does the Excalibur Technology SPAM & Virus Protection System work? All e-mail messages sent to your e-mail address are analyzed by the Excalibur Technology SPAM & Virus Protection System before being

More information

IT Email Services page 1 of 10 Spam Filtering. Overview

IT Email Services page 1 of 10 Spam Filtering. Overview IT Email Services page 1 of 10 Overview Comcast Spectacor has implemented a system to control unwanted Internet email (spam) from the Internet. Virus emails and some known spam will be filtered automatically.

More information

Personal Spam Solution Overview

Personal Spam Solution Overview Personal Spam Solution Overview Please logon to https://mailstop.dickinson.edu using your network logon and password. This is an overview of what you can do with this system. Common Terms used in this

More information

KUMC Spam Firewall: Barracuda Instructions

KUMC Spam Firewall: Barracuda Instructions KUMC Spam Firewall: Barracuda Instructions Receiving Messages from the KUMC Spam Firewall Greeting Message The first time the KUMC Spam Firewall quarantines an email intended for you, the system sends

More information

Barracuda Spam Firewall User s Guide

Barracuda Spam Firewall User s Guide Barracuda Spam Firewall User s Guide 1 Copyright Copyright 2005, Barracuda Networks www.barracudanetworks.com v3.2.22 All rights reserved. Use of this product and this manual is subject to license. Information

More information

How to Use Red Condor Spam Filtering

How to Use Red Condor Spam Filtering What is Spam Filtering? Spam filtering is used to detect unsolicited and unwanted email. By looking for certain words in an email's subject line, or through suspicious word patterns or word frequencies

More information

Using the Barracuda Spam Firewall to Filter Your Emails

Using the Barracuda Spam Firewall to Filter Your Emails Using the Barracuda Spam Firewall to Filter Your Emails This chapter describes how end users interact with the Barracuda Spam Firewall to check their quarantined messages, classify messages as spam and

More information

Roaring Penguin User Guide

Roaring Penguin User Guide Roaring Penguin User Guide Emails and Spam Training 2-3 The Quarantine Summary 4-5 Logging in to the Roaring Penguin Web Interface 6-8 Roaring Penguin Home Screen 9-10 Opting out of Spam Scanning 11-12

More information

Barracuda Spam Firewall User s Guide

Barracuda Spam Firewall User s Guide Barracuda Spam Firewall User s Guide 1 Copyright Copyright 2005, Barracuda Networks www.barracudanetworks.com v3.2.22 All rights reserved. Use of this product and this manual is subject to license. Information

More information

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents 1 PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents Email Access via a Web Browser... 2 Email Client Setup... 3 Outlook 2013 for Windows... 3 Outlook for Mac 2011... 4 Mac OS X 10.6+... 4 iphone

More information

Frequently Asked Questions for New Electric Mail Administrators 1 Domain Setup/Administration

Frequently Asked Questions for New Electric Mail Administrators 1 Domain Setup/Administration Frequently Asked Questions for New Electric Mail Administrators 1 Domain Setup/Administration 1.1 How do I access the records of the domain(s) that I administer? To access the domains you administer, you

More information

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents 1 PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents Email Access via a Web Browser... 2 Email Client Setup... 3 Outlook 2007, 2010 & 2013 for Windows... 3 Outlook for Mac 2011... 5 Mac OS X

More information

Email - Spam Spam Email Firewall How Does the Spam Firewall Work? Getting Started username Create New Password

Email - Spam Spam Email Firewall How Does the Spam Firewall Work? Getting Started username Create New Password Email - Spam Spam Email Firewall ODU s Information Services has implemented a Spam Firewall to help you manage spam e-mail from Internet senders. Generally defined, spam e-mail is an unsolicited mailing,

More information

Using the Barracuda to Filter Your Emails

Using the Barracuda to Filter Your Emails Using the Barracuda to Filter Your Emails The following describes how end users interact with the Barracuda to check their quarantined messages, classify messages as spam and not spam, and modify their

More information

1 Accessing E-mail accounts on the Axxess Mail Server

1 Accessing E-mail accounts on the Axxess Mail Server 1 Accessing E-mail accounts on the Axxess Mail Server The Axxess Mail Server provides users with access to their e-mail folders through POP3, and IMAP protocols, or OpenWebMail browser interface. The server

More information

Barracuda Spam Firewall User s Guide

Barracuda Spam Firewall User s Guide Barracuda Spam Firewall User s Guide 1 Managing your Quarantine Inbox This chapter describes how you can check your quarantined messages, classify messages as spam and not spam, and modify your user preferences

More information

Email Filtering Admin Guide. Guide to Administrative Functions of Spam and Virus Filtering Service

Email Filtering Admin Guide. Guide to Administrative Functions of Spam and Virus Filtering Service Email Filtering Admin Guide Guide to Administrative Functions of Spam and Virus Filtering Service Table of Contents Welcome Page 3 Logon Page 3 Home Page 4 Spam Page 5 Message Searching Releasing Held

More information

Using the Barracuda Spam Blocker

Using the Barracuda Spam Blocker CLIENT INSTRUCTIONS PRIMARY KNOWLEDGE AREA Using the Barracuda Spam Blocker Email Purpose: Barracuda is a spam-blocking and virus-blocking firewall. Its goal is to save you time from having to deal with

More information

WatchGuard QMS End User Guide

WatchGuard QMS End User Guide WatchGuard QMS End User Guide WatchGuard QMS Overview The WatchGuard QMS device enables spam messages from the WatchGuard XCS to be directed to a local quarantine area that provides spam storage for each

More information

Version 3.x. Barracuda Spam & Virus Firewall User s Guide. Barracuda Networks Inc. 3175 S. Winchester Blvd Campbell, CA 95008 http://www.barracuda.

Version 3.x. Barracuda Spam & Virus Firewall User s Guide. Barracuda Networks Inc. 3175 S. Winchester Blvd Campbell, CA 95008 http://www.barracuda. Version 3.x Barracuda Spam & Virus Firewall User s Guide Barracuda Networks Inc. 3175 S. Winchester Blvd Campbell, CA 95008 http://www.barracuda.com? 1 Copyright Copyright 2005-2009, Barracuda Networks

More information

Email Migration Manual (For Outlook 2010)

Email Migration Manual (For Outlook 2010) Email Migration Manual (For Outlook 2010) By SYSCOM (USA) May 13, 2013 Version 2.2 1 Contents 1. How to Change POP3/SMTP Setting for Outlook 2010... 3 2. How to Login to Webmail... 10 3. How to Change

More information

Version 5.x. Barracuda Spam & Virus Firewall User s Guide. Barracuda Networks Inc. 3175 S. Winchester Blvd Campbell, CA 95008 http://www.barracuda.

Version 5.x. Barracuda Spam & Virus Firewall User s Guide. Barracuda Networks Inc. 3175 S. Winchester Blvd Campbell, CA 95008 http://www.barracuda. Version 5.x Barracuda Spam & Virus Firewall User s Guide Barracuda Networks Inc. 3175 S. Winchester Blvd Campbell, CA 95008 http://www.barracuda.com? 1 Copyright Copyright 2005-2012, Barracuda Networks

More information

Overview. Accessing the User Interface. Logging In. Resetting your Password

Overview. Accessing the User Interface. Logging In. Resetting your Password Overview The message filtering service lets a company easily provide real-time spam and virus filtering, attack blocking, and email-traffic monitoring across a user deployment of any size. Users receive

More information

Barracuda Email Security Service User Guide

Barracuda Email Security Service User Guide Barracuda Email Security Service User Guide The Barracuda Email Security Service is a cloud-based email security service that protects both inbound and outbound email against the latest spam, viruses,

More information

Western University Spam Firewall User s Guide

Western University Spam Firewall User s Guide Western University Spam Firewall User s Guide The Western University Spam Firewall sits between the Internet and the internal mail servers and is designed to filter messages for spam and viruses. Since

More information

Using the University s Spam and Virus E-mail Filtering Service

Using the University s Spam and Virus E-mail Filtering Service Using the University s Spam and Virus E-mail Filtering Service Technology Help Desk 412 624-HELP [4357] http://technology.pitt.edu Overview The University of Pittsburgh s spam and virus e-mail filtering

More information

Barracuda Spam Firewall

Barracuda Spam Firewall Barracuda Spam Firewall E-mail is one of our key communication tools within the district, and offensive and inappropriate e-mail messages have become an increasing problem. Because of this, we installed

More information

Barracuda Spam & Virus Firewall User's Guide 5.x

Barracuda Spam & Virus Firewall User's Guide 5.x Barracuda Spam & Virus Firewall Barracuda Spam & Virus Firewall User's Guide 5.x This guide describes how you can check your quarantined messages, classify messages as spam and not spam, manage whitelisting

More information

Purchase College Barracuda Anti-Spam Firewall User s Guide

Purchase College Barracuda Anti-Spam Firewall User s Guide Purchase College Barracuda Anti-Spam Firewall User s Guide What is a Barracuda Anti-Spam Firewall? Computing and Telecommunications Services (CTS) has implemented a new Barracuda Anti-Spam Firewall to

More information

Barracuda Spam Firewall User s Guide

Barracuda Spam Firewall User s Guide Barracuda Firewall User s Guide 1 Copyright Copyright 2005, Barracuda Networks www.barracudanetworks.com v3.2.22 All rights reserved. Use of this product and this manual is subject to license. Information

More information

TriCore Secure Web Email Gateway User Guide 1

TriCore Secure Web Email Gateway User Guide 1 TriCore Secure Web Email Gateway User Guide This document provides information about TriCore Secure Web Email Gateway. This document is for users who are authorized to send and receive encrypted email

More information

Email Migration Manual (For Outlook Express 6)

Email Migration Manual (For Outlook Express 6) Email Migration Manual (For Outlook Express 6) By SYSCOM (USA) May 13, 2013 Version 1.0 1 Contents 1. How to Change POP3/SMTP Setup for Outlook Express... 3 2. How to Login to Webmail... 7 3. How to Change

More information

LOGGING IN. Please take a moment to add this page to the favorites in your preferred Web Browser. ( https://asp.reflexion.

LOGGING IN. Please take a moment to add this page to the favorites in your preferred Web Browser. ( https://asp.reflexion. Total Control Spam Filtering User Guide 11/16/2013 LOGGING IN An e-mail will be sent with your username and password. To reach the log page visit: https://asp.reflexion.net/login this will bring you to

More information

TechTip #40: Email Controlling the new Spam filter

TechTip #40: Email Controlling the new Spam filter TechTip #40: Email Controlling the new Spam filter Note: TechTips can also be downloaded from the SEBTS intranet (as PDF files) see http://intranet/management/techtips/. Click for Print Version (Best printing

More information

About this documentation

About this documentation Wilkes University, Staff, and Students have a new email spam filter to protect against unwanted email messages. Barracuda SPAM Firewall will filter email for all campus email accounts before it gets to

More information

YSU Spam Solution Guide to Using Proofpoint

YSU Spam Solution Guide to Using Proofpoint Proofpoint Web Interface Introduction In 2006, YSU deployed the Proofpoint appliance in response to a growing number of spam messages infiltrating their way past current detection technologies into user

More information

Using Barracuda Spam Firewall

Using Barracuda Spam Firewall Using Barracuda Spam Firewall Creating your Barracuda account Your Barracuda account has been created for you if you are a current Hartwick College student, staff or faculty member. Setting Your Password.

More information

Forefront Online Protection for Exchange (FOPE) User documentation

Forefront Online Protection for Exchange (FOPE) User documentation Forefront Online Protection for Exchange (FOPE) User documentation About Your FOPE Quarantine Mailbox Applies To: Forefront Online Protection for Exchange This document will help you get started with the

More information

Pentagon Message Exchange Setup Guide: All Devices

Pentagon Message Exchange Setup Guide: All Devices Pentagon Message Exchange Setup Guide: All Devices This guide has been sent to you to help you set up Pentagon Message Exchange on your equipment. In this guide, you will find the details required for

More information

PROOFPOINT - EMAIL SPAM FILTER

PROOFPOINT - EMAIL SPAM FILTER 416 Morrill Hall of Agriculture Hall Michigan State University 517-355-3776 http://support.anr.msu.edu support@anr.msu.edu PROOFPOINT - EMAIL SPAM FILTER Contents PROOFPOINT - EMAIL SPAM FILTER... 1 INTRODUCTION...

More information

HOSTED EXCHANGE ADVANCED SECURITY. Hosted Exchange Advanced Security Feb 2013

HOSTED EXCHANGE ADVANCED SECURITY. Hosted Exchange Advanced Security Feb 2013 HOSTED EXCHANGE ADVANCED SECURITY Hosted Exchange Advanced Security Contents Activating Advanced Security n Advanced Security Portal... p2-3 n Spam... p4-5 n Spam Filter Level... p6 n Filter Rules... p7

More information

HOW TO: Use the UWITC Barracuda Spam Filter System

HOW TO: Use the UWITC Barracuda Spam Filter System HOW TO: Use the UWITC Barracuda Spam Filter System The Barracuda Spam Firewall has a learning engine that learns how to deal with future messages based on the ones you classify as spam and not spam. The

More information

BrightVisions Spam Filter User Guide

BrightVisions Spam Filter User Guide BrightVisions Spam Filter User Guide Version 3 Martin Harding Table of Contents Quickstart... 2 Understanding and using the BrightVisions Spam Filter quarantine reports.... 2 Logging on to the website

More information

FastNetSecurity SpamGuard Email Spam Filter How-To

FastNetSecurity SpamGuard Email Spam Filter How-To FastNetSecurity SpamGuard Email Spam Filter How-To Using your web browser, log on to https://spamguard.fastnetsecurity.com Tip: Add a bookmark to this page for easy access! Login credentials will incorporate

More information

Email Administration User Guide

Email Administration User Guide Email Administration User Guide Table of Contents Accessing Your Email Administration Dashboard... 2 Navigating the Email Administration Site... 3 General Settings... 4 Change Password... 4 Whitelist/Blacklist

More information

Barracuda Spam Firewall

Barracuda Spam Firewall Barracuda Spam Firewall Overview The Barracuda Spam Firewall is a network appliance that scans every piece of email our organization receives. Its main purposes are to reduce the amount of spam we receive

More information

http://connectwise.reflexion.net/login?domain=connectwise.net

http://connectwise.reflexion.net/login?domain=connectwise.net ConnectWise Total Control: Managed Email Threat Protection Version: 1.5 Creation Date: 11-September-2009 Last Updated: 24-August-2012 LOGGING IN An e-mail will be or has sent with your username and password.

More information

More Details About Your Spam Digest & Dashboard

More Details About Your Spam Digest & Dashboard TABLE OF CONTENTS The Spam Digest What is the Spam Digest? What do I do with the Spam Digest? How do I view a message listed in the Spam Digest list? How do I release a message from the Spam Digest? How

More information

ModusMail Software Instructions.

ModusMail Software Instructions. ModusMail Software Instructions. Table of Contents Basic Quarantine Report Information. 2 Starting A WebMail Session. 3 WebMail Interface. 4 WebMail Setting overview (See Settings Interface).. 5 Account

More information

Securepoint Security Systems

Securepoint Security Systems HowTo: Configuration of the spam filter Securepoint Security Systems Version 2007nx Release 3 Contents 1 Configuration of the spam filter with the Securepoint Security Manager... 3 2 Spam filter configuration

More information

Gordon State College. Spam Firewall. User Guide

Gordon State College. Spam Firewall. User Guide Gordon State College Spam Firewall User Guide Overview The Barracuda Spam Firewall is an integrated hardware and software solution that provides powerful and scalable spam and virus-blocking capabilities

More information

Setting Up Sharp MX-Color Imagers To Scan To Email

Setting Up Sharp MX-Color Imagers To Scan To Email Setting Up Sharp MX-Color Imagers To Scan To Email MX-2300, MX-2600, MX-2700, MX-3100, MX-3501, MX-4501, MX-5500, MX-6200, MX-6201, MX-7000, MX-7001, MX-M850, MX-M950, MX-M1100 Step 1. Click Start > Run

More information

Barracuda Spam Firewall Users Guide. How to Download, Review and Manage Spam

Barracuda Spam Firewall Users Guide. How to Download, Review and Manage Spam Barracuda Spam Firewall Users Guide How to Download, Review and Manage Spam By: Terence Peak July, 2007 1 Contents Reviewing Barracuda Messages... 3 Managing the Barracuda Quarantine Interface... 4 Preferences...4

More information

HPL Barracuda Spam/Virus Firewall

HPL Barracuda Spam/Virus Firewall HPL Barracuda Spam/Virus Firewall The Barracuda Spam/Virus Firewall has been deployed behind the HPL Campus Firewall. Its mission is to scan incoming and outgoing mail for known spam and viruses in the

More information

INTRODUCTION TO VIRTUAL DESKTOP BINGHAMTON UNIVERSITY

INTRODUCTION TO VIRTUAL DESKTOP BINGHAMTON UNIVERSITY INTRODUCTION TO VIRTUAL DESKTOP AT BINGHAMTON UNIVERSITY ACCESS MATLAB, PRO ENGINEER, SPSS, STATA, VIRTUALLY! Presently Virtual Desktop can be accessed via your personal computer, laptop or from home Available

More information

Quick Start Guide for Email End Users

Quick Start Guide for Email End Users Quick Start Guide for Email End Users Requesting a message report The TRITON AP-EMAIL cloud service allows you to view quarantined messages and take action on them. To do this, first request a message

More information

eprism Email Security Appliance 6.0 Intercept Anti-Spam Quick Start Guide

eprism Email Security Appliance 6.0 Intercept Anti-Spam Quick Start Guide eprism Email Security Appliance 6.0 Intercept Anti-Spam Quick Start Guide This guide is designed to help the administrator configure the eprism Intercept Anti-Spam engine to provide a strong spam protection

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

Using McAfee Quarantine Manager

Using McAfee Quarantine Manager Using McAfee Quarantine Manager McAfee Quarantine Manager provides a central point for users to analyze and act upon emails that have been quarantined because they have been identified as potential Spam.

More information

Policy Based Encryption Gateway. Administration Guide

Policy Based Encryption Gateway. Administration Guide Policy Based Encryption Gateway Administration Guide Policy Based Encryption Gateway Admin Guide 1 Contents Description of Policy Based Encryption... 2 Policy Based Encryption and Email Content Control...

More information

Technical Information www.jovian.ca

Technical Information www.jovian.ca Technical Information www.jovian.ca Europa is a fully integrated Anti Spam & Email Appliance that offers 4 feature rich Services: > Anti Spam / Anti Virus > Email Redundancy > Email Service > Personalized

More information

Grapevine Mail User Guide

Grapevine Mail User Guide Grapevine Mail User Guide Table of Contents Accessing Grapevine Mail...2 How to access the Mail portal... 2 How to login... 2 Grapevine Mail user guide... 5 Copying your contacts to the new Grapevine Mail

More information

Webmail Friends & Exceptions Guide

Webmail Friends & Exceptions Guide Webmail Friends & Exceptions Guide Add email addresses to the Exceptions List and the Friends List in your Webmail account to ensure you receive email messages from family, friends, and other important

More information

Filtering Email with Microsoft Outlook

Filtering Email with Microsoft Outlook Filtering Email with Microsoft Outlook Microsoft Outlook is an email client that can retrieve and send email from various types of mail servers. It includes some advanced functionality that allows you

More information

Email Filter User Guide

Email Filter User Guide Table of Contents Subject Page Getting Started 2 Logging into the system 2 Your Home Page 2 Manage your Account 3 Account Settings 3 Change your password 3 Junk Mail Digests 4 Digest Scheduling 4 Using

More information

eprism Enterprise Tech Notes

eprism Enterprise Tech Notes eprism Enterprise Tech Notes Utilizing Microsoft Active Directory for eprism s Directory Services Context eprism can integrate with an existing LDAP (Lightweight Directory Access Protocol) directory for

More information

COLT Portal User Guide

COLT Portal User Guide COLT Portal User Guide COLTPortal-UserGuide-UK-EN-6-3-2008-v01 Page 1 of 9 1 Introduction... 3 2 Overview... 3 2.1 Accessing COLT Portal... 3 2.2 Changing the COLT Portal country and language... 5 2.3

More information

MX LOGIC SPAM FILTERING

MX LOGIC SPAM FILTERING MX LOGIC SPAM FILTERING 21 March 2009, Version 1.0 WHAT IS MX LOGIC? In response to the large amount of spam received on KickStart email addresses, the organization has enlisted MX Logic, a hosted filtering

More information

Barracuda Spam Control System

Barracuda Spam Control System Barracuda Spam Control System 1. General Information The Barracuda anti-spam server inspects all email coming into campus from the Internet for spam and either delivers the message to your email inbox,

More information

Advanced Settings. Help Documentation

Advanced Settings. Help Documentation Help Documentation This document was auto-created from web content and is subject to change at any time. Copyright (c) 2016 SmarterTools Inc. Advanced Settings Abuse Detection SmarterMail has several methods

More information

The Institute of Education Spam filter service allows you to take control of your spam filtering.

The Institute of Education Spam filter service allows you to take control of your spam filtering. CUSTOMISING THE IOE SPAM FILTER The Institute of Education Spam filter service allows you to take control of your spam filtering. The interface is very simple to access and use. Through a secure web page

More information

eprism Email Security Appliance 6.0 Release Notes What's New in 6.0

eprism Email Security Appliance 6.0 Release Notes What's New in 6.0 eprism Email Security Appliance 6.0 Release Notes St. Bernard is pleased to announce the release of version 6.0 of the eprism Email Security Appliance. This release adds several new features while considerably

More information

NoSpam Anti-Spam Service End User Guide

NoSpam Anti-Spam Service End User Guide Table of Contents Subject Page Getting Started 2 Logging into the system 2 Your Home Page 2 Manage your Account 3 Account Settings 3 Change your password 3 Junk Mail Digests 4 Digest Scheduling 4 Using

More information

BARRACUDA SPAM FIREWALL FAQ

BARRACUDA SPAM FIREWALL FAQ BARRACUDA SPAM FIREWALL FAQ Feb. 25, 2004 1. What is the Barracuda SPAM Firewall? 2. Where are my quarantined emails stored? How do I login? 3. What if I forgot my password? 4. How do I change the password?

More information

BULLGUARD SPAMFILTER

BULLGUARD SPAMFILTER BULLGUARD SPAMFILTER GUIDE Introduction 1.1 Spam emails annoyance and security risk If you are a user of web-based email addresses, then you probably do not need antispam protection as that is already

More information

Barracuda Spam Firewall User 's Guide 6.x

Barracuda Spam Firewall User 's Guide 6.x Barracuda Spam Firewall User 's Guide 6.x Last update: Thursday, 6. Mar 2014 This guide describes how you can use the Barracuda Spam Firewall web interface to: Check your quarantined messages Classify

More information

Webmail Instruction Guide

Webmail Instruction Guide Webmail Instruction Guide This document is setup to guide your through the use of the many features of our Webmail system. You may either visit www.safeaccess.com or webmail.safeaccess.com to login with

More information

Quarantined Messages 5 What are quarantined messages? 5 What username and password do I use to access my quarantined messages? 5

Quarantined Messages 5 What are quarantined messages? 5 What username and password do I use to access my quarantined messages? 5 Contents Paul Bunyan Net Email Filter 1 What is the Paul Bunyan Net Email Filter? 1 How do I get to the Email Filter? 1 How do I release a message from the Email Filter? 1 How do I delete messages listed

More information

Symantec Hosted Mail Security. Console and Spam Quarantine User Guide

Symantec Hosted Mail Security. Console and Spam Quarantine User Guide Symantec Hosted Mail Security Console and Spam Quarantine User Guide Symantec Hosted Mail Security Console and Spam Quarantine User Guide The software described in this book is furnished under a license

More information

ESET Mobile Security Business Edition for Windows Mobile

ESET Mobile Security Business Edition for Windows Mobile ESET Mobile Security Business Edition for Windows Mobile Installation Manual and User Guide Click here to download the most recent version of this document Contents 1. Installation...3 of ESET Mobile Security

More information

IT Handbook. Contents

IT Handbook. Contents IT Handbook The IT team has provided some resources for you to help you in your job. Please use these tools to help our department help you with any issues that you may be having with your computer. Some

More information

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods:

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods: ArchMail (www.archbalt.org/archmail) is a centrally hosted email system for the employees of the Archdiocese. To simplify employee access multiple methods for accessing email have been established. This

More information

ASAV Configuration Advanced Spam Filtering

ASAV Configuration Advanced Spam Filtering ASAV Configuration Advanced Spam Filtering Step 1: Login to http://asav.mediaring.sg/ using the login credentials supplied in the Spam, Virus (ASAV) activation email. Step 2: Configuring Protection Level

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

MX Control Console & Spam Quarantine Report User Guide

MX Control Console & Spam Quarantine Report User Guide MX Control Console & Spam Quarantine Report User Guide Product Version: 2.5 Release Date: Document Version: ed_eug_2.5.3_gr Copyright 2004 MX Logic, Inc. RESTRICTION ON USE, PUBLICATION, OR DISCLOSURE

More information

Apps4Rent Hosted Exchange Spam Management Interface Guide.

Apps4Rent Hosted Exchange Spam Management Interface Guide. Spam Management Interface Guide. Apps4Rent Hosted Exchange Spam Management Interface Guide. NOTE: This document contains functionalities and procedures which are mainly used to manage your spam settings

More information

K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents

K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents K12 Spam Management http://spam.k12.sd.us Blocked Emails from parents If a person (student, parent, etc ) has indicated they sent you an email, but you did not receive it, it s possible it was blocked

More information

Setting up Microsoft Outlook to reject unsolicited email (UCE or Spam )

Setting up Microsoft Outlook to reject unsolicited email (UCE or Spam ) Reference : USER 191 Issue date : January 2004 Updated : January 2008 Classification : Staff Authors : Matt Vernon, Richard Rogers Setting up Microsoft Outlook to reject unsolicited email (UCE or Spam

More information

Ans.: Spam Monitor support all popular email programs such as Outlook, Outlook Express, Netscape Mail, Mozilla Mail, Eudora or Opera

Ans.: Spam Monitor support all popular email programs such as Outlook, Outlook Express, Netscape Mail, Mozilla Mail, Eudora or Opera Faqs > Spam Monitor General Q1. What is Spam Monitor? Ans.: Spam Monitor is an easy-to-use spam filter that detects and isolates unsolicited junk mail sent to your mailbox. Designed for computer users,

More information

MySpam email filtering service Protection against spam, viruses and phishing attacks

MySpam email filtering service Protection against spam, viruses and phishing attacks MySpam email filtering service Protection against spam, viruses and phishing attacks 1. Introduction This MySpam guide describes the new service and changes to the University s current spam handling procedures.

More information

HOW TO USE OIT EMAIL VIA THE WEB

HOW TO USE OIT EMAIL VIA THE WEB HOW TO USE OIT EMAIL VIA THE WEB A) Logging into your MyOIT account which includes your email account 1) Open a browser such as Firefox, Chrome or Safari. Please do not use Internet Explorer. 2) In the

More information

How to access your email via Outlook Web Access

How to access your email via Outlook Web Access How to access your email via Outlook Web Access 1) Open your internet browser and type in the following address: www.law.miami.edu * Aol users must minimize their browser and use Internet Explorer 6.0+

More information

CHARTER BUSINESS CUSTOM HOSTING MIGRATION INSTRUCTIONS

CHARTER BUSINESS CUSTOM HOSTING MIGRATION INSTRUCTIONS 1. Go to https://cp.charter-business.net 2. Enter the username that was provided to you in the letter and/or email you received from Charter Business. 3. Enter your password by entering the letters Ch

More information

USING OUTLOOK WEB ACCESS

USING OUTLOOK WEB ACCESS USING OUTLOOK WEB ACCESS 17 March 2009, Version 1.0 WHAT IS OUTLOOK WEB ACCESS? Outlook Web Access (OWA) is a webmail service of Microsoft Exchange Server. The web interface of Outlook Web Access resembles

More information

E-MAIL FILTERING FAQ

E-MAIL FILTERING FAQ V8.3 E-MAIL FILTERING FAQ COLTON.COM Why? Why are we switching from Postini? The Postini product and service was acquired by Google in 2007. In 2011 Google announced it would discontinue Postini. Replacement:

More information