Barracuda Spam Firewall Users Guide. Greeting Message Obtaining a new password Summary report Quarantine Inbox Preferences

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1 Barracuda Spam Firewall Users Guide Greeting Message Obtaining a new password Summary report Quarantine Inbox Preferences

2 Greeting Message The first time the Barracuda Spam Firewall quarantines an intended for you, the system sends you a greeting message with a subject line of User Quarantine Account Information. The greeting message contains the following information: Welcome to the Barracuda Spam Firewall. This message contains the information you will need to access your Spam Quarantine and Preferences. Your account has been set to the following username and password: Username: <your address> Password: <your default password> Access your Spam Quarantine directly using the following link: The Barracuda Spam Firewall automatically provides your login information (username and password) and the link to access the quarantine interface. You should save this because future messages from the system do not contain your login information.

3 Obtaining a new password Type or paste the Barracuda welcome screen address into your web browser: :8000. Type your full address into the username window, and click Create New Password. This will prompt Barracuda to create a new password and it to your address, along with a direct link to your quarantine in box. You can change your password after you receive a new one, to something easier to remember. See Changing your password, at the end of this section.

4 Quarantine Summary Report The Barracuda Spam Firewall sends you a daily quarantine summary report so you can view the quarantined messages you did not receive. From the quarantine summary report you can also add messages to your whitelist, delete messages, and have messages delivered to your inbox. The following figure shows an example of a quarantine summary report. Click to access your quarantine interface to set preferences and classify messages Ignore this section

5 Quarantine Inbox Working with messages:. Select messages that are not spam, by clicking the white box to the left of the message. Once all non spam messages have been selected, click on Classify as Not Spam. This will automatically deliver the message to your address, remove it from your quarantine, and update the database. Now select all the messages that ARE spam, which should be all that is left. Click Classify as Spam, which will delete the messages from the quarantine inbox, and update the database.

6 Note: If you re not sure if a particular message is spam or not, you can click the message one time to open it. Then click View Message to see the contents.

7 Quarantine Inbox Preferences Whitelist/Blacklist: If you receive messages from known addresses that are being quarantined or blocked, you can add those addresses to your whitelist. This will prompt Barracuda to ignore messages from these addresses, and deliver them immediately. Likewise, if you receive messages that are spam, but are being delivered, you can add those addresses to your blacklist, which will prompt Barracuda to automatically block any message from those addresses. Note: This white list is user specific. Only if YOU are the recipient will these addresses be ignored by Barracuda. If the sender sends a message to someone else in our network, they are not exempt from consideration. Only addresses in the universal white-list are exempt regardless of recipient.

8 Universal White list White list/blacklist: Only addresses in the universal white list, will be delivered regardless of who the recipient is. If an address needs to be white-listed here, please send a request to

9 Quarantine Settings: You can choose to disable your quarantine by changing yes to no under Enable Quarantine and clicking Save Changes. You can change your notification interval. Daily, weekly or never. Caution: If you change this to never, you will receive no notification if you have messages in quarantine.

10 Spam Settings Spam Filter Enable/Disable: If you change this to no, ALL messages will be delivered. Spam Scoring: Here you can change the scores that Barracuda uses to decide if a message should be blocked, tagged, quarantined or allowed. Messages with scores BELOW the setting, will be ignored. So, if your tag score is 3.0, then all messages with a score of 2.9 and below will be delivered. In the given example, a message with a score of 3.3 would be tagged. A message with a score of 4.1 would be quarantined, and a message with a score of 5.5 would be blocked. USE EXTREME CAUTION WHEN ADJUSTING THESE SCORES. THE HIGHER THE SCORE, THE LESS BARRACUDA WILL BLOCK!!!

11 Quarantine Inbox Preferences Changing your password Password: Here you can change your password. You must have the old password in order to change it.

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