Cloud for PSU and Govt K. B. Rajendran, Head IDC & Cloud Business, Dimension Data India Ltd.

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1 Cloud for PSU and Govt K. B. Rajendran, Head IDC & Cloud Business, Dimension Data India Ltd. 19 Mar 2014

2 Some facts about BSNL Robust design Multiple paths in the core 60 K + Links Edge locations Virtual Nodes 21 March Serving organizations (Central/State Govt./PSUs/MNCs/Private) BSNL Has The Widest Reach Largest Switching network 35,873 Digital Exchanges, with 27,166 exch. in rural area All exchanges on reliable media Village Public Telephones (VPTs): 5,78,101 Largest Transmission network OFC Network : 7,23,234 Route Kms M/W Network : 50,430 Route Kms Satellite Earth Stations : 197 Nos

3 Dimension Data Direct operations in 51 countries across five continents with USD 6.2 Bn (approx. Rs. 37,000 Cr) revenue Support capability in 160+ countries Group managing 120+ data centres globally 21 March 2014 Managing 12 cloud exchanges globally Positioned in Gartner s leaders quadrant for three consecutive years 6,000 clients globally across all industry sectors cloud customers already being hosted globally 79% of Global Fortune 100 and 60% of Global Fortune 500 are Dimension Data clients 500 town technical support and service coverage across India

4 BSNL IDC - A BSNL & Dimension Data initiative Powered by BSNL Managed by Dimension Data Offers Indian enterprises the power of: - Managed colocation - Managed hosting - Cloud services

5 April 2012 Inauguration of all six BSNL Internet Data Centers

6 May 2013 BSNL IDC launched Cloud Services 13 Enterprise and Government organizations sign Public Cloud MoU on Day 1

7 Our Data Center and Cloud Portfolio Managed Colocation Services Managed Hosting Services Managed IT Services Cloud Services

8 Bouquet of offerings Server Management Cluster Management Storage Management Database Management Backup Management Web Management Security Management Rack Space Cage Space Managed Hosting Managed Services Network Management Optional Additional Power Network Cabling Router / Switch Ports External / Virtual Firewall Load Balancing

9 Data Center facilities Data centers HVAC Controls Fire & Safety Monitoring Control Command Center IT Monitoring Tools Standby Power (Generator) Physical Security Controls CRAC Racks Project Management Consultancy Power Distribution & Management Raised Floor Structured Cabling Standby Power UPS/Batteries Building Automation & Building Management

10 World class Data Centers in India Particulars Mumbai Ahmedabad Faridabad Jaipur Ghaziabad Ludhiana Sq. Area 12,000 sq. ft 13,729 sq. ft 13,450 sq. ft 10,111 sq. ft 6,280 sq. ft 7,870 sq. ft Rack Loading 1,000 1,200 kg 1,000 1,200 kg 1,000 1,200 kg 1,000 1,200 kg 1,000 1,200 kg 1,000 1,200 kg Floor Loading 1200 Kg/Sq. mtr 1000 Kg/Sq. mtr 1,000 Kg/Sq. mtr 1,000 Kg/Sq. mtr 1,000 Kg/Sq. mtr 1,000 Kg/Sq. mtr Rack Power 8 KVA 8 KVA 4 KVA 6 KVA 4 KVA 4 KVA

11 Highest levels of Data Security and integrity World class security architecture ensures highest security levels Five layers of security framework built over more than 25 key security considerations ISO certified and SSAE 16 / ISAE 3402 compliant Five Layers of Security Physical Security Audit & Compliance Infrastructure Security Client Data Security Operational Security Assured protection with security built at multiple levels. Compliant to ISO & SSAE 16 / ISAE 3402 standards

12 Our IDC locations Enterprise-grade SLAs for Datacenter & Cloud services with an assured uptime of %. IDC Locations 1. Mumbai 2. Ahmedabad 3. Jaipur 4. Ludhiana 5. Faridabad 6. Ghaziabad

13 The inhibitions to move to Cloud Possible reasons enterprises are reluctant to adopt cloud computing include: Security Reliability Support

14 Security Security Concern: Cloud is not secure Enterprise grade Cloud Providers have : Stringent security policies & certifications 24x7 Security Incident response teams Before you chose your Cloud Provider: Ask for Security Architecture, Certifications and willingness to be audited by a 3 rd party One of the top 5 global banks has chosen Dimension Data s cloud platform to move a client facing workload in Indonesia. A large government department in Australia has moved their ERP workload to Dimension Data s cloud platform. Three banks and seven State & Central Govt bodies have moved their critical applications to BSNL cloud in India.

15 Reliability Reliability Concern: Cloud is unreliable Enterprise grade Cloud Providers have : Strong financially backed SLA commitments Built on Enterprise class Infrastructure Before you chose your Cloud Provider: Compare the Service Levels and default policy Understand the architecture & redundancy More than 80 Enterprise SaaS providers trust Dimension Data s cloud platform to deliver their business critical applications. A global payment settlement company uses Dimension Data s Cloud Platform for their workloads. More than 25 clients are already using BSNL Cloud services in India.

16 Support Support Concern: Cloud provider gives limited support Enterprise grade Cloud Providers provide : Online and Human Support Customized Support Services Before you chose your Cloud Provider: Analyze the Operation Support procedure and capability to deliver advanced services. Dimension Data provides and advanced services to users in Singapore s Hospitals and health department. A New Zealand based global retailer uses Dimension Data s Cloud Platform to deliver their E-Commerce Platform with advanced Database and Backup Services. BSNL provides online and 24x7 Helpdesk support as a standard offering and provides custom support services to deliver client outcomes.

17 Cloud Infrastructure-as-a-Service from BSNL Public Cloud Private Cloud Managed Hosting Virtual Machines hosted on shared infrastructure Managed by CloudControl Virtual Machines hosted on dedicated infrastructure Managed by CloudControl Dedicated Servers & Storage Leverages CBU Tools and custom management tools

18 Global Cloud Exchange our extended cloud fraternity Virginia Amsterdam California London Tokyo Hong Kong Ahmedabad Jakarta Sao Paolo Melbourne Johannesburg Sydney

19 Tolly Group report findings Faster processing than AWS Faster memory throughput Faster file access speed Greater network throughput

20 Recognition for our Cloud capabilities Gartner s Magic Quadrant for Cloud Infrastructure-as-a- Service: This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Dimension Data. Magic Quadrant Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Source: Gartner Magic Quadrant for Cloud Infrastructure-as-a- Service by Lydia Leong, Douglas Toombs, Bob Gill, Gregor Petri, and Tiny Haynes. 19 August 2013.

21 BSNL s Cloud Clients

22 BSNL IDC is your Ideal ICT Partner 1. Benefit from the G2G Model; BSNL is a 100% Govt of India enterprise. 2. World class Data Centers - certified Tier 3 and compliant to regulatory guidelines. Data centers and cloud platform situated within India, thus satisfying data sovereignty requirements. 3. Data Centers and Cloud platform situated within India, thus satisfying data Combined connectivity and IT services availability from BSNL. sovereignty requirements. 4. Proven experience in handling large Government / PSU clients. 5. Combined connectivity and IT services availability from BSNL. Attractive opex based solutions consisting of hardware, software and managed services. 6. Enterprise class service SLAs. Quick deployment leveraging special OEM tie-ups and in-house IT resources. 7. Attractive opex based solutions consisting of hardware, software and managed services. Logical extension of your existing contract with BSNL. 8. Logical extension of your existing service contract with BSNL. Dramatically cut short the time to deploy your new IT agenda!

23 Thank You