Public Compute-as-a-Service
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1 Public Compute-as-a-Service
2 Advantage BSNL IDC India s first Uptime Institute Certified Tier-III data centres with combined connectivity and IT services availability from BSNL Low latency Internet Data Centres (IDC) / cloud services over BSNL s wide national broadband network Highest levels of data integrity and security with IDCs located in BSNL s 5 level secured facility True utility models with entry level, growth and power usage options Globally proven integrated service management tool to manage options, provision services, metering and reporting One of India s greenest data centres with best-in-class cooling and power management infrastructure Secure. BSNL IDC ensures the highest levels of security for your data, with more than 25 security layers. We are ISO certified and SSAE 16 / ISAE 3402 compliant. Connected. BSNL IDC maximises network uptime via a high-performance, high-availability architecture that provides redundancy and fault tolerance on all axes providing a LAN like experience. Simple. BSNL IDC ensures faster time to solution. A singledashboard, self service management portal allows you to provision services, manage user and system variables. A BSNL & Dimension Data initiative Bharat Sanchar Nigam Limited is the world s seventh largest telecommunications company with 6,14,755 km of optic fibre connecting 7,330 cities / towns across India. Dimension Data is an NTT Group company and a leading provider of ICT solutions in 49 countries.
3 Today, organisations of all sizes are facing challenges unlike any they ve experienced before. Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite timeto-market with new products and services, while keeping costs down. In addition, constant technology change has resulted in ad hoc infrastructure build-outs, creating complexity for the management and support of IT infrastructure. Organisations are looking to cloud computing to improve competitiveness, recognising the benefits of improved business agility, simplified businesses processes and reduced time to market. Approach for Cloud computing provides on-demand, self-service access to servers, applications and software development platforms. BSNL Public Compute-as-a-Service (CaaS) is a public cloud infrastructure-as-a-service (IaaS) that provides on-demand, selfservice, pay-for use access and control of virtual servers, storage and networking. Our Public CaaS has enterprise-class security, controls and performance guarantees as well as a REST-based application interface (API) for easy integration into back-end systems, enterprise system management tools. Overview of Public CaaS Public CaaS is part of the BSNL IDC Cloud Services portfolio. Public CaaS provides clients with a secure and segmented hosting environment including server, storage and network elements. The Public CaaS is deployed in BSNL Data centre. Key Features Simple-to-use, self-service access Provisioning of virtual servers, storage & networks. Web-based administrative user interface (UI) and REST-based APIs Pay-by-the monthly plans Rich online community to share and collaborate with peers Enterprise security and compliance Unique customisable firewalls for security VPN administration of all servers Unique username/password for each administrator Role-based permissions controlling the activities of each administrator Audit logs of all environmental changes SSAE 16 (formerly SAS70 Type II) complied Enterprise performance Sub-millisecond latency guarantee Industry-standard technology, Including VMware virtualisation, Cisco networking, CISCO Servers and EMC storage End-user controls Centralised control and billing In-depth usage reporting by asset Audit log reporting by user and department 24x7 phone support with ticketing/ status tracking Key facts BSNL IDC Public CaaS is: An enterprise-class compute IaaS offering Provided via the Internet in a scalable, pay-per-usage model Built using industry-leading hardware and software Fully automated and orchestrated via purpose-built software Comprises servers, storage and network elements coupled with virtualisation technology and operating system software
4 Public CaaS service components Our Public CaaS comprises: cloud servers, cloud networks, cloud files and cloud software. Cloud Servers Built on VMware s vsphere Hypervisor, our cloud servers are highly configurable, secure, virtual machines that provide granular control and allow easy Customisation. Our secure virtual machines are hosted on physical servers built on the Enterprise-class Infrastructures from Cisco, VMware, and EMC. Our virtual machines support Microsoft Windows, Red Hat Enterprise Linux, Ubuntu and CentOS operating systems and can be deployed and managed either through the administrative UI or through corresponding functions of the open API. Additional features include: Granular configuration of CPU, RAM and storage for each cloud server Licensing for the underlying operating system is included with the service, allowing automated patch updates. Full server management capabilities including start, shut-down, reboot, power off, restart, delete, add local storage, or change CPU/RAM Static private IP address assigned to all servers accessible only via VPN, and are mapped to static public IP addresses only as required Role-based administration control through which users can manage servers Cloning ability to duplicate virtual servers to create customer images which can be used to deploy copies of a server Configuration Cloud networks Cloud networks are VLANs built on Cisco hardware-based networking providing network isolation, security and performance for your environment. Cloud networks can be customised with additional networking features such as firewalls; load balancing, multicast and network address translation (NAT). Additional features include the following: Private IP addressing for all cloud servers, with the ability for cloud servers located on separate cloud networks to communicate across this private IP space Client-to-site VPN access for administrators to securely manage servers on their cloud networks Customisable ACL-based firewall rules to control access into each network VLAN NAT and VIP functions to expose private IP addresses to the public Internet VIP functions support load balancing and port translation across multiple virtual servers, with the ability to take servers in and out of service based on client-defined monitoring probes Multicast support for clustering implementations Public CaaS SLA BSNL IDC will meet the following SLAs for its Public CaaS: 99.5% uptime availability of virtual servers within the cloud. 30-minute support response time Our support personnel will review and update any case submitted via the Dimension Data Community within 30 minutes for emergency cases and within 120 minutes for all other cases. Sub-millisecond latency guarantee We provide a latency of less than 1 ms for the transfer of data packets from one server to another within same (VLAN).
5 Service Options Usage Based (Pay-Per-Use) Clients can further utilize our Usage based option (pay-per-use model) for the different Compute offerings. With this sign-up clients would be able to use the following resources on truly pay per use model, paying only for the actual Resources Hours consumed. Virtual CPU/Hour Virtual RAM/Hour Storage (in GB)/Hour Network Segments/Hour Outbound Data Transfer/Bandwidth (per GB)/Hour Inbound Data Transfer/Bandwidth (per GB)/Hour Standard Service Options (Pre-packaged Offerings) The following Matrix lists the service elements within the Public CaaS Offering PARTICULARS EXPRESS STANDARD GROWTH POWER SUPREME No of Virtual CPUs RAM (in GB) Storage (in GB) VLAN Included Included Included Included Included Shared Networking - Load Balancing Included Included Included Included Included Shared Networking - Switching & Routing Included Included Included Included Included Managed Firewall Included Included Included Included Included Operating System options* Included Included Included Included Included One (1) Sub-Administrator Account Access Included Included Included Included Included Minimum Contract Duration 1 Year 1 Year 1 Year 1 Year 1 Year Clients can further add resources like vcpu, Storage, RAM, Data Transfer/ Bandwidth & Network Segments by paying additional monthly subscription charges.
6 Service Specifications Support 24x7x365 Phone Support Uptime Monitoring Data Centre Infrastructure Tier III Mission Critical Data Centre Network Infrastructure Tier 1 Network Connectivity Cloud Networks with Layer 2 VLAN Cloud Network Firewall Cloud Network Load Balancing Multicast Support REST Based API for deploying/ configuring VLANs Cloud Server Infrastructure Customisable Server Options (CPU, Storage & RAM) Proactive 24x7 Monitoring and Resolution of different CaaS Infrastructure components (VM, OS, database, Apps etc) Backup Services Security Hardened, Stateful Inspection Wall Lacked-Down Configuration with Client Specific Firewall Rules Edge-to-Edge Security, Visibility and Carrier-Class Threat Management System Storage Cloud Server Storage Interoperability and Control Control over OS options Account-level Public CaaS Usage Reporting
7 Dimension Data Managed Cloud Platform (MCP) BSNL IDC Cloud Services are delivered on Dimension Data s MCP, a fully managed cloud delivery platform. Hosted within the BSNL IDC, the MCP comprises industryleading hardware and software, coupled with virtualisation technology, operating system software, and Dimension Data CloudControl. Dimension Data CloudControl is our cloud management system that provides operational control and automation of cloud resource provisioning, orchestration, administration and billing. The MCP can be accessed via a web-based user interface or REST-based API, enabling integration of the platform with third-party cloud or enterprise system management software. As a single platform, clients are able to easily move between public cloud, private cloud and hybrid cloud models without having to re-architect and re-integrate the underlying infrastructure, saving time and money. Dimension Data CloudControl Dimension Data CloudControl is a sophisticated cloud management system developed by Dimension Data that provides complete automation of the orchestration, administration, provisioning, management, support, metering and billing of cloudbased resources. In building Dimension Data CloudControl, the same operations principles and architecture used to manage complex application hosting environments for some of the largest SaaS companies, have been applied. Dimension Data CloudControl goes beyond providing simple provisioning of virtual machines onto physical servers.
8 Contact Us For Marketing Enquiries: General Manager - Enterprise Business 4th Floor, 413, Bharat Sanchar Bhawan, Janpath, New Delhi Tel: Fax: [email protected] Bengaluru Dimension Data India Limited 3rd Floor, Wing B, E2 Block, Silver Oak, Manyata Embassy Business Park, Nagavara, Bengaluru Tel: [email protected] Mumbai Dimension Data India Limited 2nd Floor, Trade View, Kamala Mills Compound, Pandurang Budhkar Marg, Lower Parel, Mumbai Tel: [email protected] New Delhi Dimension Data India Limited #51, Okhla Industrial Estate Phase III, New Delhi Tel: [email protected]
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