LEARNING COURSE DIRECTORY Knowledge is Power

Transcription

1 LEARNING COURSE DIRECTORY Knowledge is Power

2 CONTENTS Who We Are 3 Why TFPL Learning? 3 What We Offer 4 How We Do It 4 Course Directory 5 Trainer Profiles 9 Case Studies 10 Our Partners 11 Our Training Locations 12 Stay In Touch 12

3 WHO WE ARE TFPL Learning is a market leading training and development service company. We offer over 100 courses across 11 disciplines including IT, Personal Development, Records Management, Knowledge and Information Management. We ve been developing innovative and cutting edge training techniques for over 30 years and we are passionate advocates of lifelong learning. We are learners as well as teachers we never stop improving and sharing knowledge. At TFPL Learning we know that every learner is different. We know that every organisation faces its own challenges. We understand that your needs are unique, which is why we work in partnership with you to develop the best training solutions. 97% of delegates would recommend our training to a colleague * * Based on anonymous survey data from our delegates. WHY TFPL LEARNING? All of our courses are delivered by professional trainers and consultants who are experts in their fields. As a Group (Progility PLC) we have delivered training to over 11,000 organisations worldwide. We offer a wide range of learning solutions which include; scheduled public courses, in-house training, e-learning, virtual classrooms and webinars. All of our scheduled public courses are delivered in iconic 4-star hotels around the UK. TFPL is a wholly owned subsidiary of Progility PLC, a world leading services group specialising in training, recruitment, consultancy and systems integration. I.T. Project Management Risk & Compliance Records & Document Management Insight & Intelligence Personal Development PERSONAL PROFESSIONAL DEVELOPMENT DEVELOPMENT Leadership & Management Knowledge & Information Management Publishing & Content Provision Research 3 SharePoint

4 WHAT WE OFFER SCHEDULED PUBLIC COURSES Open to all and delivered at training venues in London. In addition, these courses provide an opportunity for delegates to network with other professionals. E-LEARNING E-learning enables users to study remotely at their own pace, from a PC, tablet or mobile device. Our team can design and create courses specifically to meet your needs. MANAGED SERVICE Outsourced Learning can transform an organisation, it enables improved performance and delivers the experience you want, when you want it. With the right framework in place, you can capitalise on the cost savings and maintain control and visibility of the process. VIRTUAL CLASSROOMS & WEBINARS A live online learning environment which enables us to deliver expert training remotely. We have an extensive range available and can offer bespoke sessions on a closed-course basis. IN-HOUSE TRAINING All of our open public courses can be delivered onsite or at a venue of your choice these can be run as a standard package or we can create bespoke learning solutions for your organisation. HOW WE DO IT To ensure our learning delivers maximum impact we follow the strategic five-stage process of the ADDIE model: Analyse, Design, Develop, Implement and Evaluate. We use this process when rolling out core learning solutions and when working with you on bespoke programmes. By working closely with you at each stage we can guarantee that all learning interventions and solutions are aligned with your internal strategy, vision and values. MODEL DIAGRAM 4

5 LEARNING BY CATEGORY To view the course overviews please go to PERSONAL DEVELOPMENT Influencing Stakeholders Train the Trainer Time Management Assertiveness at Work Creative Thinking & Problem Solving Stress Management Introduction to Marketing Effective Project Management Introduction to Neuro Linguistic Programming (NLP) Building Self Confidence Communication Excellence Presentation Skills Making an Impact in Meeting Dealing with Change Writing Sharper Reports Emotional Intelligence Persuading and influencing Interviewee skills PUBLIC IN-HOUSE ON-LINE RECORDS MANAGEMENT PUBLIC IN-HOUSE ON-LINE Building Fileplans & Retention Schedules for Records Systems Collaboration using SharePoint 2010 Collaboration using SharePoint 2013 Evaluating EDRMS Expert Records Management Information Architecture in SharePoint 2013 Introduction to Records Management Introduction to SharePoint 2013 Making SharePoint a Success New Approaches to Records Management Records Management for SharePoint 2010 Records management for SharePoint 2013 SharePoint 2013 for Strategic Information Management SharePoint Information Architecture

6 LEADERSHIP & MANAGEMENT DEVELOPMENT Contract Negotiation Building Effective Teams Communicating for Results Conflict Resolution Creative Thinking & Problem Solving Effective Delegation Finance for non Finance Managers Influencing Stakeholders Introduction to Management Leading Change Managing Difficult Conversations Managing Difficult People PUBLIC IN-HOUSE ON-LINE I.T. PUBLIC IN-HOUSE ON-LINE Pivot Tables Explained Webinar Dashboards in Excel Made Easy Webinar VLookup, IF & Auditing Formulas in Excel - Webinar Conversion to Office Webinar Hidden Secrets of Word Webinar Put Power in your PowerPoint Presentation Webinar Macros in 1 hour Webinar Introduction to Word 2007/2010/2013 Advanced Word 2007/2010/2013 Introduction to Powerpoint 2007/2010/2013 Advanced PowerPoint 2007/2010/2013 Introduction to Excel 2007/2010/2013 Intermediate Excel 2007/2010/2013 Advanced Excel 2007/2010/2013 Introduction to Project 2010/2013 Advanced Project 2010/2013 Best webinar I ve ever attended My only complaint was that it was over too soon! Liz Austin, WilmerHale 6

7 This was possibly the most useful half hour I have spent doing anything in ages Deborah Korn, Nottingham City Council KNOWLEDGE LIBRARY & INFORMATION MANAGEMENT PUBLIC IN-HOUSE ON-LINE Advanced Information Architecture Certified Knowledge Manager Challenges of Intranet Governance Creating a good presence on Social Media Creating a Library Information Inventory Creating an Information Strategy Customising Content Tagging & Search Solutions Designing Taxonomies & Metadata Enterprise Information Architecture Extending Taxonomies with Related Metadata Introduction to Information Architecture Introduction to Knowledge Management Introduction to Taxonomies & Metadata Knowledge Transfer Launching, Sustaining & Measuring Communities & Virtual Networks Mastering Content Migration Mastering Total Information Management Multimedia Tools for Information Professionals Ontology Development Promoting Information Literacy for End Users SharePoint Intranets Structuring Content for Re-Use Taxonomies & Ontologies Taxonomy Development User Information Searching & Behaviour Writing for the Web 93% of delegates said they achieved their learning objectives on our courses 7

8 I came away having learnt some new features and a lot of ideas for improving the current reporting I do Elizabeth Carpenter, Lockheed Martin COPYRIGHT, RISK & COMPLIANCE PUBLIC IN-HOUSE ON-LINE Copyright Compliance Copyright Update Digital Copyright Digital Licensing Information Risk Management Introduction to Copyright Understanding Data Protection PROJECT & PROGRAMME MANAGEMENT PUBLIC IN-HOUSE ON-LINE PRINCE2 Managing Successful Programmes (MSP ) Portfolio, Programme & Project Offices (P3O ) Management of Risk (M_o_R ) Management of Value (MoV ) Management of Portfolios (MoP ) ITIL APMG-International AgilePM APMG-International Change Management Project Management Professional (PMP ) APMG-International PPS All PRINCE2 Foundation and Practitioner, MSP Foundation and Practitioner, M_o_R Foundation, MoV Foundation, MoP Foundation, P3O Foundation & ITIL Foundation Online courses are offered by ILX Group. The APMG-International PPS, APMG-International Change Management & APMG-International AgilePM Foundation Online courses are offered by ILX Group. 100% of our delegates rated their trainer s knowledge of their subject area as good or excellent 8

9 TRAINER PROFILES We work with world class, expert trainers and learning consultants to deliver our extensive range of courses and workshops. We are able to tailor these to your organisation or create something bespoke if you require in-house delivery. Our training panel includes: John Kelly A multi-award winning, Microsoft accredited training professional, John specialises in designing and delivering dynamic, professional, high quality and innovative training solutions. John works flexibly and collaboratively to translate business requirements and training needs into robust IT training solutions, enabling learners to achieve their full potential, whilst leaving clients with a sustainable learning solution. John has appeared on BBC2 s The Fixer. James Lappin James is Europe s foremost expert on Records Management and Information Governance and an accredited trainer for the European Commission and UK Parliament. He has helped a number of multinational organisations build corporate fileplans for their electronic records management systems and has written and trained extensively on techniques for simplifying fileplans, implementing electronic records management systems and on the impact of legislation requirements such as data protection and Freedom of Information on records management. Nancy Kinder Nancy has extensive experience of creating and implementing appropriate collaboration strategies including the development of robust communities of practice to establish strong knowledge sharing communities. She has provided a mixture of one day workshops, community evaluations and regular community manager coaching to organisations such as Oxford Law Library and Cadbury Schweppes. Nancy has presented at the Virtual Community Summit, Social Media London Live and also leads Community Manager Training for clients. Zak Khan Zak is a leadership and professional communication skills trainer who has successfully designed and delivered a complete training portfolio of management, personal development and product training courses to a number of organisations in the telecoms sector. Zak s approach to training is highly focused on providing a quality service whilst giving delegates an experience which is exceptional. He provides measurable, outcome-orientated learning solutions matched to an organisations strategic business objectives. 9

10 CASE STUDIES Department for Education - Roll-out of Microsoft SharePoint 2010 TFPL worked closely with the DfE management team responsible for records, information and knowledge management to understand the background and identify the learning requirements. It was critical that the training be delivered with an information and knowledge management emphasis to complement the technology focussed training that had already been delivered. The aim of the training was to understand the capabilities of SharePoint 2010 and how to exploit it for better knowledge and information management. TFPL presented a three pronged solution comprising; a half day overview for staff members new to SharePoint, a comprehensive one day workshop on SharePoint and Records Management and an intensive one day course for experienced Record Managers. This involved records managers using and configuring real records management functionality in SharePoint. TFPL enabled the team to better understand the problems and challenges they were experiencing, allowed them to brainstorm the issues they were facing and to devise and implement a suitable plan of action. Medicines and Healthcare Products Regulatory Agency (MHRA) - Promoting Information Services The Information Services personnel at the MHRA had been substantially cut back at the same time as the department had invested considerably in its electronic resources. As a result, the team needed a fresh approach to providing information services and to enable users to conduct their own searches effectively and make good use of electronic resources. TFPL designed an in house tailored workshop to demonstrate the teaching of information literacy to an internal audience. The course covered interactive exercises focusing on key behaviours for information literacy, the organisational context for what the team wanted to achieve, understanding stakeholders and the key messages, promotional approaches, timescales and measures for successful implementation. Participants achieved a clear understanding of information literacy and well-defined next steps for developing and implementing the Information Services team s promotional strategy. 94% found their experience on a TFPL Learning course to be enjoyable and valuable 10

11 QUALITY STANDARDS CPD All of our courses, webinars and events are CPD accredited this is our guarantee that we are committed to lifelong learning and excellence in everything we do. OUR PARTNERS Knowledge Management Institute The Knowledge Management Institute is the global leader in KM training, in conjunction with the KMI TFPL Learning offers training for the Certified Knowledge Manager accreditation. OUR GROUP As part of Progility Plc we are proud to be able to offer our customers the full range of support services from across the group - our success is founded on a collaborative working practice. Sue Hill, TFPL & Progility Recruitment Through our combined expertise we offer a seamless recruitment service across information, knowledge, market research, insight, analytics, big data, records, and project and programme management ILX An internationally recognised provider of professional learning and consulting solutions - delivering Portfolio Programme & Project Management, IT Service Management, Risk Management and Business Financial Literacy learning solutions. Woodspeen Offers range of Apprenticeships programmes in Health & Social Care, Business and Administration, Customer Service, Team Leading, Retail, I.T., Childcare, Hairdressing & Barbering, Manufacturing, Warehousing & Storage. 11

12 OUR TRAINING LOCATIONS All of our public scheduled courses are held in iconic and inspiring 4-star hotels located just minutes from a central London main line or tube station. We offer: Unbeatable location Vibrant atmosphere A hot three course buffet lunch Unlimited tea, coffee and biscuits Free, high-speed Wi-Fi Course workbook and materials included STAY IN TOUCH For further information about any of our courses, webinars or e-learning please contact us today: T: E: [email protected] Registered Office: TFPL LTD, 80 Borough High Street, London, SE1 1LL. Registered in England, Company No , VAT No. GB , TFPL is part of Progility PLC.