Mobility. Exploiting and Maintaining the New Face of Engagement. Huseyin Ozel CT, HP EMEA Enterprise Mobility September 2015

Transcription

1 Mobility Exploiting and Maintaining the New Face of Engagement Huseyin Ozel CT, HP EMEA Enterprise Mobility September 2015 Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

2 Mobility is Changing the World

3 We Are Experiencing a Technology Revolution Communications Radio & Telephone Connectivity LANs & Mobile Connections Cellular Services Internet of Things Internet of Everything Fixed Ubiquitous Isolated Social Engagement with Technology The Net The Web XaaS Digital Nervous Systems Autonomous Technologies Typing Intuitive Using Becoming Calculators & Computers Networking Information & E-commerce Computing Services Sensations Actuations Computing

4 We Are Experiencing a Technology Revolution Communications Radio & Telephone Connectivity LANs & Mobile Connections Cellular Services Internet of Things Internet of Everything Big Data & Analytics Fixed Ubiquitous Isolated Social Security Engagement with Technology The Net The Web XaaS Digital Nervous Systems Autonomous Technologies Underpinned by Typing Using Intuitive Becoming Cloud Calculators & Computers Computing Networking Information & E-commerce Computing Services Sensations Actuations Mobility Interface to the services Real-time interaction Direct engagement

5 Not just another distribution channel! Not just about devices! What is Mobility? Enabler for computing and communicating anywhere, any time. Empowerment of users. Revolution of businesses.

6 New Opportunities

7 Opportunity Mobility Maturity Model Minimized Mobile Enterprise Optimal Some Mobile Business Units Substantial Substantial Mobile Silos Some Severe Mobile Chaos Unexploited Risks IT Integrity & Security Business Value Loss No clear strategy Isolated, experimental projects Some departmental, isolated mobile strategies Structured projects Adoption of Mobility Mobile strategy and mobility programs at BU level Test and release automation in place Enterprise mobile strategy supported by enterprise architecture B2C/B2E mobile programs aligned across BUs Opportunities Enhanced Productivity Empowered Business Processes

8 A Sample Airline Customer Journey Can You Spot Any Step That Cannot be Powered by Mobility?

9 Applications are at the Heart of Client Engagement Mobile Application Lifecycle Agility & Flexibility Team structure, engineering methodology Plan & Prioritize User Experience Design Technology architecture and platforms Enhancements with augmented reality and big data and wearable technologies Design & Build Apps by Target B2C (for Client Engagement) B2E (for Workforce Productivity) B2B (for Partner/Supplier Interaction) Apps by Source Home-Grown 3 rd Party Off-the-Shelf Customized Monitoring & Measuring Collecting feedback and reports Measure & Monitor Strategy Distribute & Manage Public & enterprise distribution of apps Mobile application management Objectives and metrics Business processes & workflows TCO, ROI, Budgeting & Sourcing Handle & Deploy Verify & Optimize Application Lifecycle Management Automation Testing & Quality Assurance Security assurance

10 Workplace Transformation Workforce Workplace Work styles Increased expectation for productivity & style Ubiquitous spaces, remote & onsite workers Blurring of professional/ personal lives

11 Future Workspace Shift from Physical to Virtual Software Defined Workplace Software Defined Datacenter Personalized End-User Interface Corporate IT as a Service Broker Service Catalog EndPoint Servicing Facility Cross-platform, crossdevice interface with secure container End-user services integrated across vendors Corporate Backends & Networks Access Control

12 Zoom in the End-User Interface Universal Search All my work tasks in one place All my information in one place Team Work Spaces I am part of Apps Line of Business, Office, Mail Formal groups Informal networks My Internal Linked In Profile My Communities of Practice and subscriptions Reports I need to receive Getting help from one place

13 New Challenges

14 New Opportunities At the Cost of New Challenges? Compatibility Confidentiality Integrity Availability Manageability Support for Business Needs Support for User Expectations

15 Enterprise Mobility Security Secure your mobile apps and data from the device to the data center End-to-End Solution Stack container HP identifies more security vulnerabilities than all our competitors combined Device Device management, authentication, secure containers, integrity scans, encryption, remote wipe Enterprise Security Solutions HP, SAP, Kony Secure app container Benefits: Multi layered security approach Comprehensive mobile app threat analysis Secure mobile app containers Trusted app access Prevent unwanted access to your mobile devices, apps and data Application App management, threat analysis, vulnerability code scans, penetration testing, trusted app access Infrastructure Monitoring, encryption, secure cloud compartments, non-shared instances Network Intrusion prevention, network security monitoring HP CATA Application threat analysis HP Fortify Secure code scans HP ArcSight Threat monitoring HP TippingPoint Intrusion prevention HP Networking Aruba ClearPass Policy Management

16 The Big Picture of Mobility Capabilities

17 The Scope of Enterprise Mobility Governance Program Ownership / Project Management Security Users User Devices Device Data User Apps Networking Enterprise Applications Data Storage Infrastructure Enterprise Technology Components Services Business Processes

18 Enterprise Mobility Components at a Glance Governance Program Ownership / Project Management Security User Profiling Identity & Access Info Access Mgmt Mobility Strategy & Transformation Plan Device Management BYOD/CYOD Enablement Mgmt of Wired & Wireless Networks BYOD/CYOD Strategy User Devices Data Apps Network Applications Data Infrastructure Enterprise End-User Support & Utilities OS, Hardware & Peripherals Desktop Virtualization Plan & Prioritize, Design, Build, Integrate Apps: DevOps Distribute, Monitor & Manage Apps Application Strategy Application Virtualization Cloud & Server Systems Virtualization Data Analytics & Insights: Big Data Communications Collaboration Storage Services

19 HP Approach for Enterprise Transformation

20 The Journey for Mobilizing the Enterprise Vision, Strategy & Roadmap Development Mobility Architecture Development Planning & Prioritization Implementation Revision & Verification of Implementation Revision & Verification of Strategy & Roadmap Short-Cycles, i.e. Quarterly Mid-Length Cycles, i.e. Annual Governance Continuous

21 Thank You, Any Questions?