IT Tutorial Ari Hovila / ICT Manager
|
|
|
- Eric Harrison
- 10 years ago
- Views:
Transcription
1 IT Tutorial Ari Hovila / ICT Manager
2 Basics Campus IT-Services Helpdesk User account Password Computer Classes Wireless Network Printers
3 IT Services on Campus University s centralized IT Management Also known as computer centre Other providers Tritonia Technobothnia
4 University IT Management Data Communication: campus network, Internet (FUNET), Wireless Network Servers: , storage, user accounts, systems for research and teaching Computer classes: workstations, software, printers AV-solutions: projectors, microphones, auditorio systems Computer and network security
5 IT Helpdesk Gives support for basic IT services Accounts, computer classes, data-network etc. Service point location: Luotsi-building, L126 Open from 9am to 3pm In January Mon Thu: 10am to 2pm, Fri: closed Other contact information phone:
6 User Account Syntax: A letter and your student number (a12345) Personal Valid during your studies Used to log in to workstations and web-services, including HAKA-services When logging on workstations in Tritonia, you must also provide the domain name in addition to your user name (uwasa\a12345)
7
8 Logging in Tirtonia
9 Web- and HAKA-services HAKA is the identity federation of the Finnish universities, polytechnics and research institutions You can use your account to access services provided by other member institutions Almost users in Finland, a lot more around Europe HAKA/Web-services in Vaasa Weboodi Moodle Lukkari University Portal
10 HAKA-Authentication
11 Password The user of an account is verified with password Do not give your password to anyone ever! Even IT-support do not ask and do not need to know your password Use your university account password only here - and a different one e.g. in gmail, skype, itunes, Spotify You should change your password regularly
12 Changing your password You can change your password via web service: If you receive your account in paper, there is a temporary password set for your accout. Please change that immediately.
13 If you forget your password You can reset it yourself, if you have Finnish netbank account, e.g. OP, Nordea, Danske, Handelsbanken, Aktia, Ålandsbanken, Tapiola, S-Pankki, Säästöpankki, Lähitapiola, POP Pankki Otherwise, please visit Helpdesk with an ID
14 Aliases Two web-interfaces Make sure you choose domain student.uwasa.fi is for studying, and in small scale to your personal communication No for commercial, political etc. purposes Incoming mail arrives also with domain student.uva.fi
15 phishing Uwasa Mail Admin To: undisclosed-recipients:; Reply-To: Our Uwasa WebMail automated systems scan shows that your mailbox is been infected by some suspicious VTRB Virus, the VTRB Virus is causing conflict between some of our subscribers.please to stop this action you will have to Click the link below and fill out the required information to eliminate the risks. to remove threat. Thank you, Technical Helpdesk Service
16 phishing
17 phishing
18 Computer classes Teaching and studying prioritized Tervahovi: B107, B211, C215, D123, D217 Fabriikki: F222, F224, F351A, F351B, F265 Tritonia K325, K322 + customer workstations Technobothnia Windows 7, Office 2010 Remember to take care of your documents On campus computers save to backed-up device (Drive Z: in windows), not e.g. to Desktop. You should have copies of important docs in several places New:
19 Wireless Network Students should use Eduroam WLAN UwasaOpen is for campus quests, limited capacity Instructions for connecting you own devices are tietokoneiden_kaytto/3-5_wlan-eduroam/
20 Printing and Copying You ll get a credit worth of 1500 pages with your account You can buy more credits from Helpdesk 60 pages / pages / pages / 10 Printing from your own laptop via WLAN Go to PaperCut-system: Web Print > Submit a job Is available when your connected to Eduroam WLAN Copying You can buy a card from Helpdesk and Tritonia
IT Tutorial Ari Hovila, Jukka Kohtanen Fall 2015
IT Tutorial Ari Hovila, Jukka Kohtanen Fall 2015 Basics Campus IT-Services Helpdesk User account Password Email Computer Classes Wireless Network Printers IT Services on Campus University s centralized
Mary Immaculate. ICT Services. ICT Helpdesk. User Guide
Mary Immaculate ICT Services ICT Helpdesk User Guide Table of Contents 1. Introduction 3 2. How To Log A Call With The ICT Helpdesk 3 2.1 Email 3 2.2 Phone 3 2.3 Voicemail 3 2.4 Web Self Service Option
Steps for: POP (Post Office Protocol) and IMAP (Internet Message Access Protocol) setup on MAC Platforms
Steps for: POP (Post Office Protocol) and IMAP (Internet Message Access Protocol) setup on MAC Platforms The following instructions offer options for POP and IMAP e-mail retrieval locally on your MAC.
Secure Email FAQs for External Stakeholders
Secure Email FAQs for External Stakeholders Ver: 07 November 2012 What is secure email and why am I getting encrypted emails from the IPCC? Why do I have to register to open a Registered Envelope? What
Configuration for Microsoft Windows 7 Enterprise Edition
NMMU VPN Configuration Guidelines Revision: 1 Date: 4 May 2010 Setting up the VPN connection Configuration for Microsoft Windows 7 Enterprise Edition Before starting with the VPN connection setup, please
Online Systems at COTR. Learn about COTRs Online Systems, how to log into them, activate your accounts and set up your passwords.
2015 Online Systems at COTR Learn about COTRs Online Systems, how to log into them, activate your accounts and set up your passwords. Table of Contents Online Systems at COTR... 2 Logging into Online Systems
Using Email Security to Protect Against Phishing, Spam, and Targeted Attacks: Combining Features for Higher Education
White Paper Using Email Security to Protect Against Phishing, Spam, and Targeted Attacks: Combining Features for Higher Education Online criminals are constantly looking for new ways to reach their targets
Common Student Computing Environment
Getting started Computer clusters www.gla.ac.uk/services /it/forstudents University central provision University Library McMillan Reading Room Fraser Building Social Sciences College provision Stair Building
Short introduction to Aalto University IT environment 2014-08-25 Mikkeli Campus
Short introduction to Aalto University IT environment 2014-08-25 Mikkeli Campus IT SERVICES Personnel IT System Administrator, Mr. Sauli Hänninen - office #303, mobile +358 400 522 527 IT Support person,
Student Access Reference Guide
Student Access Reference Guide Table of Contents Student Access Overview... 2 Logging on to the Student Portal... 3 Password Security Question Setup... 4 Need Help Signing In... 6 Navigating the Student
How to wipe personal data and email from a lost or stolen mobile device
IS Doc no 858 How to wipe personal data and email from a lost or stolen mobile device This document explains what to do if your mobile device (iphone, ipod Touch, ipad, mobile phone etc.) is stolen or
Creating an Account with School Dude & Creating a Helpdesk Ticket
Creating an Account with School Dude & Creating a Helpdesk Ticket Accessing the System You can access the Technology Helpdesk system three ways. 1. Bookmark and/or paste these links in your web browser:
Using a VPN Connection
Bullis School Using a VPN Connection Access Files and Resources While Off Campus Mark Smith Table of Contents What is a VPN?... 2 Can I set up my home computer to use a VPN connection?... 2 So how do I
Computer Security Self-Test: Questions & Scenarios
Computer Security Self-Test: Questions & Scenarios Rev. Sept 2015 Scenario #1: Your supervisor is very busy and asks you to log into the HR Server using her user-id and password to retrieve some reports.
Security considerations are denoted by a lock icon.
About This Guide This guide introduces you to some of the technology resources available at the University of Iowa, with the aim of making those resources easily accessible to you. It is an overview of
INTRODUCTION TO VIRTUAL DESKTOP BINGHAMTON UNIVERSITY
INTRODUCTION TO VIRTUAL DESKTOP AT BINGHAMTON UNIVERSITY ACCESS MATLAB, PRO ENGINEER, SPSS, STATA, VIRTUALLY! Presently Virtual Desktop can be accessed via your personal computer, laptop or from home Available
aprompt User Guide Setting up a mailbox on the Apple IPhone 3G aprompt.co.uk User Guide Version 3.0 Advanced Mailbox on Apple IPhone 3G
aprompt User Guide Setting up a mailbox on the Apple IPhone 3G Setting up an Advanced mailbox on the Apple IPhone 3G In order to be able to send and receive emails from and to your new email account you
Accessing your 1098T online through General Dynamics Information Technology (Vangent).
Accessing your 1098T online through General Dynamics Information Technology (Vangent). If you have used Vangent previously to access your 1098-T information, you will need to login with your account information.
TUT IT services www.tut.fi/pop > STUDY INFO > IT Services
TUT IT services www.tut.fi/pop > STUDY INFO > IT Services TUT IT Helpdesk The single point of contact for all your IT-related questions When you contact the IT Helpdesk by email, please include the following
Using the Web email service
Using the Web email service This booklet describes the web based email service used by Sandwell schools. The web based email service was introduced in January 2005 to replace an earlier webmail system.
aprompt User Guide Setting up a Standard mailbox in Windows Mail
aprompt User Guide Setting up a Standard mailbox in Windows Mail Setting up a Standard mailbox in Windows Mail In order to be able to send and receive emails from and to your new email acocunt you will
NCUSD 203 Campus Portal Login FAQ
This document will provide you answers to all of your questions regarding setting up and troubleshooting issues with your Campus Portal Login Account. Please see the list of frequently questions below.
M+ Guardian Email Firewall. 1. Introduction
M+ Guardian Email Firewall 1. Introduction This information is designed to help you efficiently and effectively manage unsolicited e mail sent to your e mail account, otherwise known as spam. MCCC now
Password Management Help
Release: v1.7 Date: 24.12.08 DET SINGLE SIGN-ON ACCOUNT... 2 USER VALIDATION QUESTION... 3 FORGOT MY PASSWORD... 4 CHANGING PASSWORDS... 5 CHANGING PASSWORDS (CONTINUED)... 6 v1.7.doc Page 1 of 6 DET Single
Marian University Technology Packet
Marian University Technology Packet The contents of this packet are designed to help you set up your various devices while here on campus. Not all contents of the packet may pertain to you as an individual
GroupWise Archive Migration Instructions
GroupWise Archive Migration Instructions Migration Machine Setup 1. Install GroupWise Client 2. Copy GroupWise archives you wish to migrate locally or to a network location you have access to from the
University Systems Desktop Support Service Level Commitment
University Systems Desktop Support Service Level Commitment The Purpose of this Service Level Commitment (SLC) is to formally define the level of service University Systems will provide to UVic faculty,
Using the PeaceHealth Secure E-mail System
1 PeaceHealth is using a Secure E-mail System that allows for secure E-mail communications between individuals with a PeaceHealth E-mail address and individuals with E-mail addresses outside the PeaceHealth
SELF-SERVICE PASSWORD RESET PORTAL:
SELF-SERVICE PASSWORD RESET PORTAL: A NEW STUDENT TOOL In its continuous efforts to provide the highest quality student experience, Bryant & Stratton College is giving students access to a new tool which
Directory and Messaging Services Enterprise Secure Mail Services
Title: Directory and Messaging Services Enterprise Secure Mail Services Enterprise Secure Mail Services for End Users Attention: Receivers of Secure Mail Retrieval of Secure Mail by the Recipient Once
Presented by Jeris Creasey. Information Technology Trainer, Information & Telecommunication Systems
Presented by Jeris Creasey Information Technology Trainer, Information & Telecommunication Systems Submitting a Helpdesk Request 3 Logging into the KBOX server 4 The Knowledge Base Tab 5 The Help Desk
You can attach email accounts to this domain name (eg. [email protected] or [email protected]) which also increases your corporate branding.
EMAIL SET UP 1 Your website is placed on the Internet using a domain name (eg. www.acme.com.au). This is your virtual address and it allows people to find your website amongst the millions of websites
Thank you for choosing Zoom Internet!
Thank you for choosing Zoom Internet! We know you are going to love the speed, convenience and reliability of Zoom s super fast, always on connectivity to the Web! This guide provides helpful information
GETTING STARTED WITH A COMPUTER SYSTEM FACTSHEET
FACTSHEET When setting up a small business there can be many areas of uncertainty, but getting your IT or computer systems right and connected does not need to be one of them. If your company is either
User guide Business Internet e-mail features
User guide Business Internet e-mail features Page 1 de 1 Table of content Page Introduction 3 1. How do I access my web based e-mail? 3 2. How do I access/alter these enhancements? 3 A. Basic Features
Creating an Apple ID Account Using the Internet on a Desktop or Laptop Computer
Creating an Apple ID Account Using the Internet on a Desktop or Laptop Computer An Apple ID account is required to complete the device setup and to purchase apps. Your Apple ID is used for almost everything
Essentials. IT services for undergraduate and. taught postgraduate students 2015/16
Essentials IT services for undergraduate and taught postgraduate students 2015/16 Getting Started Activate your computing account This guide will help you to get started with the IT services you will use
Q. I use a MAC How do I change my password so I can send and receive my email?
Password Change FAQ Q. I use a MAC How do I change my password so I can send and receive my email? A. First point a browser to http://www.redlands.edu/passwordmanager and change your password. Afterward,
IT Handbook. Contents
IT Handbook The IT team has provided some resources for you to help you in your job. Please use these tools to help our department help you with any issues that you may be having with your computer. Some
P a g e 2. First, to access Smarthinking, log in to your MyGCC account.
P a g e 1 Online tutoring anytime, anywhere in the following subjects: writing assistance (for any course), math, statistics, biology, chemistry, physics, nursing and allied health, accounting, economics,
Zimbra to Gmail Migration
Zimbra to Gmail Migration There are two steps that you need to complete prior to having us migrate your email from Zimbra to Gmail. These steps must be completed by November 9, 2012. If you experience
Please apply to the DIOS Helpdesk (see Information and communication at the end of this document) for further assistance.
Student manual FSW Secure Access Portal Faculty of Social and Behavioural Sciences FSW Secure Access Portal The FSW Secure Access Portal (short: Portal) provides safe access from outside to the Faculty
How To Access Your Cpa.Com Email From Your Computer Or A Mobile Phone Or Ipad (For A Free Download) Without Having To Use A Webmail Account
CPA.com Full Email Account Getting Started Guide Note: You do not need to read this guide if you signed up for the CPA.com Forward-Only Service. Congratulations on the purchase of your new CPA.com Full
Talk-101 User Guides Mailgate Administration Guide
Talk-101 User Guides Mailgate Administration Guide Contents Contents... 2 Accessing the Mailgate Interface... 3 Adding a new domain... 3 User Aliases... 7 Update 09/06/2005 Page: 2 of 7 Accessing the Mailgate
All existing accounts will be listed. 2. Click Add and select Mail to add a new E-mail account (see Figure 2). Figure 1. Figure 2
Microsoft Outlook Express 5.x, 6.0 This section describes how to configure Outlook Express to access POP E-mail. 1. Click Tools and select Accounts from the pull-down menu (see Figure 1). Figure 1 All
Microsoft Office 365 Portal
Microsoft Office 365 Portal Once you logon, you are placed in the Admin page if you are an adminstrator. Here you will manage permissions for SharePoint, install Office Professional for Windows users,
IT Information Packet
IT Information Packet Welcome to the University of Mount Olive! Beginning college is an exciting time where you will be experiencing many new things in a short amount of time. We understand that technology
Secure Email User Guide. Guidance for Recipients of Secure Email Messages from Lloyds Banking Group
Guidance for Recipients of Secure Email Messages from Lloyds Banking Group Version: 1.3 Last updated: 14/04/2016 1 Introduction This user guide is intended for third party email users users who receive,
Office of Information Technology Resources Handbook for NSC Employees
NEVADA STATE COLLEGE Office of Information Technology Resources Handbook for NSC Employees Becoming Familiar with NSC s IT Resources and Policies Office of Information Technology Summer 2012 Table of Contents
How to setup your iphone email client
How to setup your iphone email client First things first! Make sure you can access mail directly through webmail using your username and password. Webmail can be accessed using the following format http://webmail.stmkr.net
Hosting Users Guide 2011
Hosting Users Guide 2011 eofficemgr technology support for small business Celebrating a decade of providing innovative cloud computing services to small business. Table of Contents Overview... 3 Configure
How to create additional email accounts. Click on the Email Accounts icon. From here the rest is pretty straight forward to Add a New Email Account.
How to access cpanel, create new email accounts in cpanel, setup email accounts in your email client program on your computer, IPhone/IPad, access emails via gmail and check emails via webmail & check
Manual Configuration Instructions
NOTE: The manual configuration instruction below are in the process of being revised to reflect the network name change to eduroam. All configuration settings for the TSCeduroam requires a username in
Secure Mail Registration and Viewing Procedures
Secure Mail Registration and Viewing Procedures May 2011 For External Secure Mail Recipients Contents This document provides a brief, end user oriented overview of the Associated Banc Corp s Secure Email
Computer Services Service Level Agreement
Computer Services Service Level Agreement Contents I. General Information... 1 II. IT Support Products and Services... 2 Hours of Operation... 2 Contact Information... 2 Priorities and Response Times...
RRLC uses Google Apps for Nonprofits for. Email Calendar Groups (listservs) Drive (file sharing) Google+ Analytics (web statistics) YouTube
RRLC uses Google Apps for Nonprofits for Email Calendar Groups (listservs) Drive (file sharing) Google+ Analytics (web statistics) YouTube Is Google for Nonprofits right for my organization? First, determine
Setting Up Your Assisted Service Plan Dedicated Server
Setting Up Your Assisted Service Plan Dedicated Server An informative and perky introduction to your dedicated server with Assisted Service Plan This Quick Start Guide answers that nagging What s next?
Getting the most out of your new Aalto workstation An Aalto IT guide for personnel migrating to the new Aalto workstation environment
Getting the most out of your new Aalto workstation An Aalto IT guide for personnel migrating to the new Aalto workstation environment What services do I use with the old TKK password, and what do I use
GETTING STARTED ON THE WINDOWS SERVICE A GUIDE FOR NEW STAFF MEMBERS
Your Login ID: GETTING STARTED ON THE WINDOWS SERVICE A GUIDE FOR NEW STAFF MEMBERS CONTENTS 1.0 Introduction... 3 1.1 Welcome to Edinburgh Napier University from Information Services!... 3 1.2 About Information
Global UGRAD Program
Application Instructions for Global UGRAD 2016-2017 Portal Step-by-Step I. REGISTERING FOR THE PROGRAM Google Chrome and Mozilla Firefox work best when completing the UGRAD application. We do NOT recommend
This presentation covers the essential information about IT services and facilities which all new students will need to get started.
This presentation covers the essential information about IT services and facilities which all new students will need to get started. 1 Most of the information is covered in more depth on the Information
STUDENT WORKER AND SUPERVISOR MANUAL
STUDENT WORKER AND SUPERVISOR MANUAL FEDERAL WORK-STUDY PROGRAM INFORMATION The federal work-study program provides part-time employment to students who have been identified as having financial need. Earnings
Plesk Control Panel Adding email accounts
Introduction This tutorial covers the procedure for setting up email accounts within your Plesk control panel. Every ProserveUK hosting account has a set limit for email accounts; you can create as many
Exchange 2010 ActiveSync: Connection
Westlands School Exchange 2010 ActiveSync: Connection Staff mobile phone email access Exchange 2010 ActiveSync provides Westlands School Staff with external access to their school email account from a
Service Desk R11.2 Upgrade Procedure - Resetting USD passwords and unlocking accounts in etrust Web Admin
Service Desk R11.2 Upgrade Procedure - Resetting USD passwords and unlocking accounts in etrust Web Admin Purpose of document The purpose of this document is to assist users in reset their USD passwords
How to configure your email client
How to configure your email client This guide will teach you how to set up your email client. In this guide we will cover both Outlook and Windows Live mail, which are two of the major email clients used
How To Use An Ipo Switch For Third Parties
Egress Switch for Third Parties The London Borough of Lambeth is introducing a new more secure way of communicating with third parties. Third parties are: Individuals receiving a service from the council,
Home and Shared Folders on Mac OS X Accessing Home and Shared Folders on Active Directory File Servers Using Mac OS X
Overview Home and Shared Folders on Mac OS X Accessing Home and Shared Folders on Active Directory File Servers Using Mac OS X Ithaca College provides network file sharing for all faculty members, all
NHSmail mobile configuration guide Apple iphone
Only the Apple iphone 3GS and iphone 4 support encryption at rest. The iphone 3G and iphone 2G will not connect to NHSmail NHSmail mobile configuration guide Apple iphone Version: V.6 Date: November 2011
Faculty technology Reference Guide
Faculty technology Reference Guide 2015-2016 CONTACTS CENTER FOR INSTRUCTION AND TECHNOLOGY (CIT): 422-2223 Basement of School of Education [ [email protected] ] CLASSROOM TECHNOLOGY: 422-6668 Lone Mountain
Single Sign-on Frequently Asked Questions
Single Sign-on Frequently Asked Questions Q1. What is Single Sign-on? Q2. How does SSO work? Q3. How do I access the SSO portal? Q4. Where can I find help on how to use the SSO portal? Q5. How do I reset
Infocomm Sec rity is incomplete without U Be aware,
Infocomm Sec rity is incomplete without U Be aware, responsible secure! HACKER Smack that What you can do with these five online security measures... ANTI-VIRUS SCAMS UPDATE FIREWALL PASSWORD [ 2 ] FASTEN
BOTTOM UP THINKING EMAIL SETUP INSTRUCTIONS. Unique businesses require unique solutions CLIENT GUIDE
BOTTOM UP THINKING Unique businesses require unique solutions EMAIL SETUP INSTRUCTIONS CLIENT GUIDE INDEX How to connect a. Deciding on best method (POP or IMAP) Setting up email on devices Webmail a.
Information Security Guide for Students
Information Security Guide for Students August 2009 Contents The purpose of information security and data protection...1 Access rights and passwords...2 Internet and e-mail...3 Privacy protection...5 University
Basics. How can I use the Internet to make free calls?
Basics Use this document with the glossary A helper should take you through this guide Keeping in touch 4.3 Making calls on Skype How can I use the Internet to make free calls? Skype is a free service
About This Guide. Security considerations are denoted by a lock icon.
About This Guide This guide introduces students to some of the technology resources available at the University of Iowa, with the aim of making those resources easily accessible. It is an overview of the
ICMS IT HANDBOOK. IT Handbook for Students. Logins. Student Systems
IT Handbook for Students Logins Username In most cases, your username is comprised of your first initial, your last name and the year of enrolment. So Michael Smith (enrolled in 2015) would be: msmith15.
Student IT Guide 2015-2016
Student IT Guide 2015-2016 Welcome Welcome to North Kent College, whether you are returning or joining us for the first time, we hope that you will enjoy learning with us. This guide is designed to help
Setup guide for ebanking. member of staff for details. large print, on tape and on disk. Speak to a. This publication is also available in Braille,
Danske Bank is a trading name of Northern Bank Limited Registered in Northern Ireland No:R568 Registered Office: Donegall Square West Belfast BT1 6JS www.danskebank.co.uk Northern Bank Limited is a member
Building 80 get connected guide
Building 80 get connected guide > RMIT wireless network > mydesktop mydesktop is the technology College of Business students use to access their learning and teaching software applications, the internet
https://webmail.airevac.com *NOTE: There is an s after the http in the above address. Don t forget the s!
PHI Internet WebMail All employees have been issued a PHI email account. To help us all communicate, we need you to check it! It is expected that you check this email account during each flight shift and
Personal and Small Business Login Guide
Personal and Small Business Login Guide Let s Get Started: 1. From our home page at www.americanbusinessbank.com, in the upper left hand corner under the heading PERSONAL & SMALL BUSINESS, enter your current
OPS Data Quick Start Guide
OPS Data Quick Start Guide OPS Data Features Guide Revision: October, 2014 Technical Support (24/7) - (334) 705-1605 http://www.opelikapower.com Quick Start Guide OPS Data: Beginning today, you have access
Email: [email protected] Toll Free: 1-866-716-2040 International: 1-646-506-9354
1. Check your Welcome e-mail for login credentials for the control panel. 2. Using the login details in the welcome e-mail; login at https://cp.hostallapps.com Adding Domain: 1. On the Home Page of the
INTRODUCTION OF IPAD USE AT UT. Introduction of ipad use at the University of Twente... 1. Content... 1. 1. Introduction... 2
CONTENT INTRODUCTION OF IPAD USE AT UT Introduction of ipad use at the University of Twente... 1 Content... 1 1. Introduction... 2 2. BEFORE YOU GET STARTED... 2 3. Setting to work... 2 3.1. Purchase...
