SHINGO INSTITUE OF JAPANESE MANAGEMENT

Transcription

1 SHINGO INSTITUE OF JAPANESE MANAGEMENT EXECUTIVE SUMMARY: Shingo Institute of Japanese Management was started by K S Madhavan & Associates, one of the leading management consultants providing consultancy service in the areas of technical, manufacturing, HR, financial and general management areas together with Asa Bhanu Japan Centre, Hyderabad. Shingo Institute provides training to employees of organisations, and focuses on conducting workshops and seminars. Special courses are available for professionals in the areas of quality management, general management using Japanese approaches, total employee involvement, etc. Certificate courses in different subjects for different levels of employees and skill development programmes for workers are available with the Institute. Shingo Institute has published books on Japanese management techniques as covered elsewhere in this note. Shingo Institute addresses consultancy issues from all levels of an organisation, that is, from top management to the lowest level workmen - including casual labour and contract labour. If an organisation has to implement any initiative successfully whether in the field of quality, general health or profitability of the company, every member of the organisation should be a part of the transformation process. Mainly the consultancy work is taken by K S Madhavan & Associates with support provided by Shingo Institute faculty and consultants. Their work has been mainly focussed on organisational transformation, change management, organisation restructuring, TEI (Total Employee Involvement), quality enhancement, environment management and creativity development, through use of the most advanced modern management tools and techniques. In case of companies, which are already doing well, we work with them to make them globally competitive and meet the challenges of international competition. They also work with sick companies, which have a lot of problems both internal and external, transforming them and improving their health. Shingo Institute also assists public sector undertakings enabling them to become profitable. Details about K S Madhavan & Associates can be accessed through Shingo Institute together with K S Madhavan & Associates addresses consultancy issues from all levels of an organisation, that is, from top management to the lowest level workmen - including casual labour and contract labour. If an organisation has to implement any initiative successfully whether in the field of quality, general health or profitability of the company, every member of the organisation should be a part of the transformation process.

2 With this in mind, we use management experts with direct experience in transforming companies working right at the top level (MD/ President/ Chief Executive, etc.), senior management positions (VP/ GM, etc.) and worker teachers to teach and bring about attitudinal change among workmen and union leadership. We use consultants to work with middle level employees and middle level managers, who often are the major bottleneck in any transformation process, and with the top management. Unless there is a total support and readiness to change at the top level, from the instructive and directive mode to a supportive and empathetic leadership, no transformation will be meaningful and long lasting. Our workshops are normally conducted at three levels of education and employee competence development, namely - Interactive learning Experiential learning & Competitive learning. TECHNICAL MANAGEMENT: In the Technical Field, Shingo Institute provides consultancies in - Systems & Procedures, TQM (Total Quality Management), FMEA (Failure Mode & Effects Analysis), DR (Design Review), TPM (Total Productive Maintenance), 5S (Workplace Excellence), Poka Yoke (Mistake Proofing -Zero Defects), SMED (Single Minute Exchange of Dies), Pre-JIT (Just in Time) Inventory Management, Environment Management, ISO 9000 & 14000, etc. working with all levels of the employees in the journey of improvement, etc. Details can be made available on request. HUMAN RESOURCES MANAGEMENT: In the HR Management Field Shingo Institute provides consultancy services in Organisation Structure/ Restructuring, HR Processes, HR Development, Leadership Development, Training of Trainers, TEI (Total Employee Involvement), Employee Satisfaction Survey, 2

3 Competency Mapping, Creativity Development, etc. Details can be made available on request. GENERAL MANAGEMENT: In the General Management Field, Shingo Institute supports organisations through OT (Organisational Transformation), Lean Management, Strategic Management, Systems & Procedures Development and Implementation, Development of Core Values, VMO (Vision, Mission & Objectives), Step-by-Step Approach to KRA (Key Result Areas) Implementation, CRM (Customer Relation Management), Supply Chain Management, Pre-JIT Inventory Management, BSC (Balanced Scorecard), Policy Deployment, etc. Details can be made available on request. FINANCIAL MANAGEMENT: In the Financial Management field Shingo Institute can provide services for Development of Financial Strategies, Capital Structure, Working Capital Management, Liquidity Control, Evaluation of Financial Performance & Developing Solutions, etc. Details can be made available on request. ASSOCIATION We are now associated with Heritage Academy of Bangalore. Its founder Prof. N S Ramaswamy, who had received the award of Padma Bhushan from GOI and who had set up IIM Bangalore and has been involved with many Institutions and government/private organisations as a consultant and trainer. TEAM: Names of important senior consultants are given below: 1. K S Madhavan - Former MD of Tecumseh Products, CE of GEC-Alsthom, President of S&S Power, Exec. Director & Sr. GM of ABB, presently Chairman of Shingo Institute. & Shingo Institute. Management expert with both technical and general management expertise in OT and in turning around sick companies. Selected Man of the Millennium by Economic Times in 2000 from AP industry. Awarded Rajiv Gandhi 3

4 Sadbhavana Award for preventing closure of GEC Alsthom units at Calcutta in 1993 and protecting the jobs of over 6000 employees. Written books on 5S and Business Ethics. List of companies both public sector & private sector include GEB (GUVNL), TNEB, Chattisgarh SEB, ASEB, GAIL, BHEL, NTPC, Dr. Reddy s Labs, NFCL, MFL, St. Gobain, Tribi, etc. 2. Mr. Ravi Kalur Ravi is the chief of HIDA AOTS AP Chapter at Hyderabad and promotes the work of Shingo Institute / K S Madhavan & Associates in Andhra Pradesh. He is an expert in industrial engineering and has successfully established systems for the companies he has worked with. 3. D P Mehta Former MD of Mangalore Chemicals & Fertilizers, financial expert with extensive strategic management experience. 4. Dr. A V Srinivasan Expert in Six-Sigma initiatives, former senior faculty at Administrative Staff College of India and Founder Director of Apollo Institute of Hospital Management at Hyderabad and one of the members of the committee that set up IIM, Indore. Has written many books on management, including on Japanese holistic management. 5. Mr. P M Devarajan Mr. Devarajan is an expert in Japanese management techniques particularly quality, TPM, 5S, etc. He was the former Chairman of QCFI (Quality Circle Federation of India), Karnataka region. 6. G Natarajan Former chief of Trg & Dev in TVS Group and specialist in Six-Sigma. Has been involved with trg work for BHEL, BEL, BEML, BIAL, Bosch, Century Denim, Exide, HAL, IOC, KEC, L&T, TAFE, etc. 7. Prof. K M P Menon Retd. Sr. Professor and Director of Shingo Institute. He focusses his work on enabling young professionals become experts in communication. 8. Mr. N H Visveswara, Mr. T K Gopalakrishnan and Mr. A Prabhakar are the other office bearers of the Institute. 9. FACULTY OF HERITAGE ACADEMY - All the faculty of Heritage Academy are associate faculty of K S Madhavan & Associates. There are other fully qualified consultants who support these senior consultants in implementing the various initiatives. Our team will work with the top management, right from the managing director level, to ensure that the right initiatives are taken and the right messages flow through the organisation Our consultants have a vast experience and use essentially the Japanese management techniques in transforming companies. All of them are highly qualified from the best Institutions/management schools in India/abroad and have worked with a large number of Indian clients. 4

5 CLIENTS LIST: List of our important clients is indicted below. (A) Consultancy Work 1. Dr. Reddy s Laboratories 1.1 HR Restructuring work at Vizag Plant 1.2 5S Implementation at Bulk Actives Unit VI, Pydhibheemavaram. 1.3 Assignments at CTO Units 1, 2 & Performance Improvement Initiatives at Units 1,2 & Dr. Reddy s Laboratories Ltd., API Unit-V, Peddadevulapally, Nalgonda Dist. - continuing. 2. Bharat Fritz Werner Ltd. (Machine tools manufacturer) A multi-national corporation based in Bangalore. One of the largest and renowned manufacturers of machine tools in India. - continuing. 3. NTPC (National Thermal Power Corporation) Ltd. We have been involved over past several years with NTPC in promoting quality in their power stations through total quality management, 5S, etc. and also have been conducting workshops in different areas including business ethics. continuing. 4. Nagarjuna Fertilisers and Chemicals, Ltd., Hyderabad & Kakinada HR restructuring and complete OT Assignment wherein Shingo Institute assisted the company to become profitable. 5. Mangalore Chemicals & Fertilisers, Ltd., Mangalore Complete OT initiative to make the company profitable The company moved from a position of over Rs. 250 crores loss to profits of over Rs. 10 crores in two years. 6. ITC Bhadrachalam Paper Boards, Ltd, Bhadrachalam KRA, TPM & 5S 7. Gujarat Electricity Board, Baroda & subsequently Gujarat Urja Vikas Nigam Ltd., and its six subsidiaries Communication strategies and actual communication to all level on unbundling of the organisation of over 50,000 employees, making the unions accept and support the change process, HR restructuring of the original GEB into seven new companies, employee growth and development policies/ strategies and plan development. Shingo Institute was part of the transformation of GEB into the first Indian electricity board from loss of over Rs. 10,000 cores to profitability. 8. Saint-Gobain Vetrotex (India) Ltd., Hyderabad 5S, TPM & KRA 9. Elpro International Limited, Hyderabad 5S 10. Rane Engine Valves Ltd., Medchal, Hyderabad TPM, 5S 11. Rane Brake Linings Ltd., Hyderabad TPM, 5S 12. Navabharat Ferro Alloys Ltd., Sugar Plant, Samalkot, AP Navabharat Ferro Alloys Ltd., Ferro Alloys Divn., Paloncha, AP Navabharat Ferro Alloys Ltd., Ferro Alloys Divn., Dhenkanal, Orissa. - Various initiatives, primarily 5S, maintenance management and TPM. 13. Praga Tools Ltd., Hyderabad. OT initiatives including 5S, TPM & KRA. 14. Assam State Electricity Board, Guwahati Communication and bringing together all unions and employees in the change management process. 5

6 15. Nicholas Piramal India Ltd., Zaheerabad, A.P. TPM, 5S 16. Lokesh Machines Ltd., Hyderabad 5S 17. Aurangabad Auto Engg. Products Ltd., Aurangabad TPM, 5S 18. Chattisgarh state Electricity Board, Chhattisgarh - Communication and bringing together all unions and employees in the change management process, Implementation of 5S, TPM. 19. Indian Immunologicals Ltd. 5S 20. Asa Bhanu Technical Services Ltd., Hyderabad 5S, KRA 21. GMM Pfaudler Ltd., Karamsad, Anand Dist., Gujarat - Lean Management. 22. Integrated Cleanroom Technologies Ltd., Hyderabad 5S 23. Gujarat Energy Development Agency, Vadodara 5S, TEI 24. Bharat Heavy Electricals Limited, Hyderabad 5S, TPM 25. Denison Hydraulics India Ltd., Patancheru 5S 26. Tribi Embedded Technologies Pvt. Ltd., Bangalore Organisational development enabling the company to move from a start-up R&D based company to stable high volume production manufacturing plus R&D organisation. 27. Sara Industries, Hyderabad Implementation of systems & procedures to enable them to become an ISO 9000 company. 28. TNEB (Tamil Nadu State Electricity Board), Chennai (organisation with an employee strength of over 75,000 employees) together with Feedback Ventures Pvt. Ltd., Mumbai organisation Restructuring and communication on change management to all employees including unions and working to get their support. 29. GAIL (Gas Authority of India) Ltd. We have associated with GAIL in training their employees in quality management and implementing the initiatives. 30. Exclusions: The list excludes list of separate workshops and seminars that have been conducted directly or through Shingo Institute. See list below for details. With most of these clients we have focussed on Change management, Restructuring, Improvements in their respective areas technical and people related. Systems improvements, Policies Management, HR,etc. Changes for long term sustenance. This is done through 5S, TPM, TQM, KRA, Six-Sigma, lean management and also supporting in ISO-9001 Certification exercises and generally transforming the organisation. (B) Seminars & Workshops conducted by Shingo Institute through Shingo Institute - 1. Series of Poka Yoke workshops (3 days) conducted with ESCI (Engineering Staff College of India) for Sr. management professionals over the past 10 years. 2. TQM seminar for Sr. IAS officers of the four Southern states at Dr. MCR - HRD Institute. This seminar focussed on creating TQM awareness in public servants. 6

7 3. A two-day workshop for professionals on Creativity Unlimited at Hyderabad. 4. A two-day seminar on Six Thinking Hats for VST management. 5. Workshop on TQM for Eureka Forbes management & vendors. 6. Workshop on TEI for APIC employees. 7. Workshop on Six Thinking Hats for management of Vasant Chemicals. 8. Conducted several lectures on Vedic Philosophy & Principles of Management in Rotary clubs, management associations, etc. 9. Workshop for the general managers of BHEL, Hyderabad, on Business Ethics and Leadership. Also for NTPC. 10. Workshop on Lessons of Power Sector Reforms in India to the senior executives of Power Grid Corporation at ASCI, Bellavista, Hyderabad. 11. Workshop at the Institution of Engineers (India), Hyderabad in September 2002 on "Small Scale Industries in Globalisation Scenario". 12. Workshop on "Leadership" at Ramoji Film City, Hyderabad. 13. Workshop on Change Management at Baroda for Gujarat Electricity Board. 14. Poka Yoke workshop conducted for Satyam Computers Ltd. professionals. 15. Formerly associated with Aditya Birla Group, Calcutta in World Class Manufacturing initiatives. 16. Workshop on "Team Building" at Ramoji Film City, Hyderabad. 17. A 3-Day Workshop on Failure Mode Effect Analysis for Bajaj Auto Ltd., Pune for their employees at their Chakan Plant. 18. Workshop on 5-S at the Institution of Engineers (India), Hyderabad. 19. A 3-Phase Workshop on Pre-JIT Inventory Management in association with AOTS and Shingo Institute at The Manohar, Hyderabad. 20. One-Day Workshop on Team Building for Microsoft (R&D) India Ltd. 21. A 3-day Workshop on Poka-Yoke at ESCI. 22. A 3-day Workshop on Poka-Yoke at ESCI. 23. A 3-day Workshop on Key Result Areas for senior management of NHPC at Faridabad. 24. A 3-day Workshop on Key Result Areas for NHDC employees at Indore/ Bhopal. 25. A 3-day Workshop on Lean Manufacturing at Dr. Reddy s Laboratories Ltd. (DRL), Hyderabad. 26. A 2-day Workshop on Lean Management at DRL. 27. A 2-day Workshop on Leadership at AREVA, Kolkata. 28. A 2-day Workshop on Leadership at SN Group of industries. 29. One day Workshop on Cost Management & Control in Competitive Environment at Nawa Engineers & Consultants (P) Ltd., Hyderabad. 30. One day Training Programme on 5S-Workplace Excellence for Caere Professional Housekeeping Services, Secunderabad. 31. One day Workshop on Poka Yoke for Ariba Technologies Ltd., Bangalore. 32. One day Workshop on 5S Workplace Excellence for Tecumseh Products India Pvt. Ltd., Hyderabad. 7

8 33. One day Workshop on 5S Workplace Excellence for Sadhana Sangama Trust at their Ashram at Channapatna, 60 kms from Bangalore. Core Areas Organization-wide: Turning around of Sick Companies Organizational Transformation Organizational Restructuring Balanced Scorecard & Policy Deployment Change Management Initiatives Six-Sigma Key Result Areas Achieving Competitive Excellence through Process Improvement Creativity Total Employee Involvement Technical: Environmental Management Systems Total Productive Maintenance (TPM) Total Quality Management (TQM) ISO 5S Poka-Yoke Theory of Constraints Creativity Total Employee Involvement OUR PUBLICATIONS We are also in the process of publishing books on management and posters and have already come out with the following publications: 1. Pocket book on 5S Workplace Excellence in English and Telugu. The same book on other Indian languages are under process. 2. Comprehensive book on 5S Workplace Excellence in English 3. Business & Ethics An Oxymoron? in English 4. Key Result Areas How to achieve in a step by step method. 5. TPM (Total Productive Maintenance) This comprehensive book is possibly the only book that covers TPM as applicable to Indian and other developing countries industries. Following books are under publication: 1. TEI Total Employee Involvement & Holistic Management. 2. DFS Design for Sustainability We have also brought out Posters on 5S in English, Hindi, Telugu, Kannada, Bengali and Marathi, which are highly popular. Posters on other languages are under process. 8