Application Performance Management. Java EE.Net, Databases Message Queue Transaction, Web Servers End User Experience

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1 Application Performance Management Java EE.Net, Databases Message Queue Transaction, Web Servers End User Experience InfoPulse A part of the Partner Nordic IT group EVRY

2 Company brief BMS Consulting is established as IT system integrator since 1997 Leading positons in Eastern Europe country Product portfolio IT Security Clouds, Migration and IT Support Business software development Internal processes are certified according to the quality requirements of ISO 9001 international standard 60+ technology partners around the world Our honorable clients: 80+ certified engineers and consultants 500+ projects in government, industry, banking and telecom sectors InfoPulse A part of the Partner Nordic IT group EVRY

3 200+ Employees 60+ Vendors InfoPulse A part of thepartner Nordic IT group EVRY

4 Application Performance Management Brif description APM provides you with unmatched visibility into the way your business applications behave for your end users. APM helps to better visualize J2EE, Microsoft.Net Web Transactions end to end, with performance metrics of all components starting from URLs to SQL queries. Identify and resolve performance degradation no matter where they originate. Application monitoring solution provide administrators with the data they need to quickly discover, isolate and solve problems that negatively impact an application's performance. Such solution can be specific to a particular application or monitor multiple applications on the same network, collecting data about client CPU utilization, memory demands, data throughput and bandwidth Main features IT Infrastructure Monitoring End user experience monitoring Application runtime architecture discovery and modeling Business transaction management Application component monitoring Reporting & Application data analytics Synthetic transactions Who will need it For all companies whose business depends on the uninterrupted operation of IT, and failures in the business applications are fraught with the loss of reputation and customers (banks, communications, insurance companies, enterprises sector)

5 Solution concept Why Proper organization of monitoring processes, applications, services and IT infrastructure allows for increased availability of critical applications and their components, to provide IT professionals and IT managers of operational information about error conditions and location of the problem, speed up diagnosis of incidents, freeing up resources for highly qualified professionals development objectives by automating and shifting the operational control of the operator Background Consumers find out about company's problems before IT departments Business units evaluate the quality of service IT departments at the level of subjective feelings Users are complaints about permanent application inoperable, but your IT department and system administrators have reported that all systems are working Unacceptably large time spent on diagnosis and repair There have long business application downtime caused by the complexity localization of problems

6 Traditional approach Monitoring levels Application monitoring allows you to locate the root cause at all levels End to end application transaction Follow and analyze transactions right from the source and into the depths of your datacenter. See exactly where the delays and errors in your application lie and fix them 90% faster. Observe your application, infrastructure and network behavior based on each and every unique transaction. Find and fix vulnerabilities quickly every time you release new features or change configuration. Trace transaction flows to see which operations are popular and which ones are not. Prioritize new features, issue resolution and infrastructure changes based on usage patterns Capture every transaction for diagnosis Fully understand application dependencies Get insights into users behavior

7 Solution concept Monitoring objects Used monitoring system Web Servers PHP Application Servers Messages Queue Databases Java, Microsoft.Net Transactions IT Infrastructure Other Services Pilot project implementation Preparation product and hardware specifications Conducting consulting application architectures and the requirements for monitoring system Design monitoring systems Implementation monitoring systems Technical support and maintenance monitoring systems (optional) Advice on the use monitoring systems after implementation (optional) Delivery hardware and software platforms for the system (optional)

8 Application Performance Management Value Project Results Reducing the number of accidents occurring due to the transition from reactive problem solving to prevent them by proactive monitoring Reducing the time of failure detection Reduced recovery time IT services through early warning systems and automatic rules to respond to an incident Rapid provision of information on the status of components, systems, services, application, methods, classes Consolidating all the information coming from the various objects in a single console On line assessment of the level of compliance to internal and external level agreements service availability (SLA) On line detection of bottlenecks in the IT infrastructure and applications, affecting application performance and availability Benefits The company receives the following benefits: Track availability of applications. Compliance with internal and external level agreements service availability (SLA) Increase application uptime and improve business performance with a detailed understanding of applications domains Improve problem solving and reduce incidents by proactively accessing performance data from across the entire infrastructure to applications, bandwidth hogs, congestion areas and trends Identify bottlenecks affecting the availability and performance Monitoring and reporting of failures Pricing Up to 3 application 5000 * From 4 to 10 systems * From 11 to * The price is calculated based on the following parameters: Сomplexity of applications Number of applications InfoPulse Partner A part of the Nordic IT group EVRY Number of business metrics for monitoring *With out licenses and taxes

9 Application Performance Monitoring to the Astelit About customer Life:) is GSM operator, founded by Astelit company in Ukraine on January of Today the company is not only one of the biggest players on the market, but also the leader in innovations implementation, development of attractive tariffs and services Problem solved Developers, application administrators needed deep dive information about the applications states, performance, root cause for operational solve possible problems in custom business applications. Our solution We implemented APM for business telecommunication applications that based on: Oracle GlassFish Server Apache Tomcat Apache ServiceMix Jetty (Eclipse) JBoss Application Server Custom standalone java applications

10 Our competences and experience Our team "BMS Consulting" specializes in the development and implementation of projects construction of IT infrastructure monitoring and management of your IT environment, implementation of the decisions to implement and expand the application systems, focusing its activities on the corporate market segment. Our team consists of Microsoft certified specialists with over 7 years of experience of providing system solutions. During collaboration with Microsoft, we managed to achieve highest rank of partnership at such competences as: Gold Collaboration and Content (first competence in Ukraine),Gold Communications, Gold Messaging and many other BMS strengths We deliver high quality and always in time Certified specialists English level Upper Intermediate Real experience in real projects varying complexity International projects experience Developed and ready to use various automation and optimization tools Ready to long term collaboration InfoPulse A part of the Partner Nordic IT group EVRY

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