Mariemont City Schools

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1 Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont Windows 7 desktop from anywhere with an Internet connection. Once connected, you can use your district Microsoft Office Suite, Adobe products, as well as district printers. The following pages explain how to install the Citrix Receiver software, a necessity for accessing the Citrix Virtual Desktop Environment. Every step has been explained, and screen shots of what you can expect to see on your computer during the installation process have been included. While this guide was created to assist you with the vast majority of circumstances you may encounter during the installation and connection process, should you have questions as you go through the following steps, please do not hesitate to submit them to Remember to include your computer type (Windows, Mac, ipad), your name, your address or phone number (with the most convenient time to call you back), and a brief description of the problem. Our support team will work diligently to resolve your issue. NOTE: Please remember that this is a student and parent helpdesk and not a 24/7 support model, so any helpdesk tickets submitted after hours will be processed the next school day.

2 Mariemont City Schools Virtual Desktop Infrastructure Connection Guide for MAC Computers To connect to the Virtual Desktop Infrastructure with a Mac computer, follow the step-by-step guide included below. NOTE: This guide is not for the ipad. To connect an ipad to the Virtual Desktop Infrastructure, use MCS - Connecting to Citrix Virtual Desktops using an ipad.pdf. 1. From your desktop, open the Safari web browser.

3 2. Go to the following site address in the Safari browser Under the word Downloads in the green box are three columns. The first column is titled Citrix Receiver in gray followed by a description of what the Receiver does, also in gray. Click the blue web link immediately below the description, labeled Citrix Receiver.

4 4. You should now see a page like the one below. Click on the blue Download Receiver for Mac button.

5 5. You should now see the following page. Notice the small Down Arrow in the top right corner of the screen. Clicking on it will display a list of downloaded files. 6. Find the CitrixReceiver.dmg file in the list of Downloads. Click the magnifying glass next to the file.

6 7. This will open the folder in which the CitrixReceiver.dmg file is located. Typically, this is the Downloads folder. Double click on the CitrixReceiver.dmg file. 8. This will open the Citrix Receiver installation package. Click on the Install Citrix Receiver.pkg option on the left side of the Citrix Receiver window.

7 9. The Welcome to Citrix Receiver Installer screen is displayed. Click on the Continue button. 10. The Software License Agreement screen is now displayed. Select the language version at the top of the screen. The option defaults to English. 11. Click the Continue button.

8 12. The following confirmation box will be displayed. Click the Agree button. 13. A box similar to the one below will be displayed. Click on the Install button. Your Mac s Name

9 14. The following authorization box may be presented. If so, enter the password of your Administrator account. 15. Now you will see a configuration screen like the one below. Enter the following information into the empy box.

10 16. After entering the information from step 15 into the empty box, click on the Next button. 17. You must now enter the network Username given to you by the Mariemont City School District. NOTE: You MUST enter the Domain Name and Username joined by a back slash. NOTE: The domain name mariemontschool does not have an s on the end! Mariemontschool\YourUserName mariemontschool\yourusername

11 18. Now enter the network Password given to you by the Mariemont City School District in the Password field. 19. Click the Log On button. 20. You will see the Add Apps screen. Click the + sign on the left side of the screen.

12 21. A black box will open on the left side of the screen with a single entry, All Applications. Click on All Applications. 22. A small gray box will open to the right of the words All Applications. In it is the option MCS Windows 7. Click on MCS Windows 7 now.

13 23. This will create an icon in the center of the green Citrix Receiver window labeled MCS Windows 7. Click the MCS Windows 7 icon now. Your Windows 7 Virtual Machine session will launch, and you will be presented with a Windows 7 desktop similar to the one shown in the image below.

14 A final note: When you have finished using your Windows 7 virtual machine session, it is very important to log off properly. 24. To accomplish this, click on the Start menu button in the bottom right corner of the session window. This will open the Start Menu. From the Start Menu, click on the Log Off button. In a few seconds, your Windows 7 session will close and return you to your Mac desktop.

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