SD308 Remote Desktop Access

Transcription

1 SD308 Remote Desktop Access Note: SD308 Computer Use Policy applies to this process and system access. Table of Contents Support Options Notifications Log on to the Network from Home (Windows) Apple (OSX) Users Quick Tips Accessing your USB Memory Stick from your remote session Log On to the network from your mobile device iphone/ipad Log On to the network from your mobile device Android Site Address: mydesktop.sd308.org Support Options: Home desktop/personal device support is not offered. Any requests for such support cannot be provided by District Employees. Use this technology at your own risk. School Day Time Support is offered from 7:00am 3:30pm on school days via the Help Desk X Holidays are excluded and support is not offered on those days. Weekday After hours (3:30pm 7am) support is not currently provided, but is a planned future offering. Weekend Support (Friday 3:30pm Monday 7am) is not currently provided, but may be a future offering. Please contact the help desk (x14357 or 1HELP) to troubleshoot problems with login or the desktop, or submit a School Dude. Notifications: Errors or concerns with this process should be forwarded to the Oswego Technology Help Desk at ext Phone: or Allen Clasen [email protected] or call ext /14/2015 SD308 MyDesktop Login Instructions 1

2 Log On to the Network from Home (Windows) Open your web browser (Internet Explorer on Windows, or Safari/Google Chrome/Mozilla Firefox on Mac). For Internet Explorer 10 or 11, use compatibility mode. Type mydesktop.sd308.org in the Address box. Press Enter Type in your SD308 network username and password and check the box to accept the district acceptable use policy and click the Log on button. *You must check the box or you will not be able to log on. 5/14/2015 SD308 MyDesktop Login Instructions 2

3 *The first time you access this site, a request will appear to load the Citrix On line Plugin. Click to add a check in the box next to I agree with the Citrix license agreement then click the Install button. You will next come to the landing page which has 3 tabs on it. Click on the Desktop tab and then click on the Desktop icon which will show the triangle play symbol when you hover over it. 5/14/2015 SD308 MyDesktop Login Instructions 3

4 You will see a dialog box that comes up to explain about how to reduce the desktop down out of full screen. (shift+f2) **Note: Read the dialog box, as it will be the only way to change the active desktop of your computer from the school remote desktop session, back to your personal computer desktop or other local applications. If you check the Do not to show this dialog box again box, you may forget how to reduce the size of the session window. When you are finished, make sure to Log Off of your School desktop by clicking the Start flag and then Log Off. You may still have a web page open which has the log out button on it to log out of the Oswego mydesktop.oswego308.org website. Click on the Log Off button on the right side of the page. 5/14/2015 SD308 MyDesktop Login Instructions 4

5 Apple (OSX) Users: Before navigating to mydesktop.sd308.org, go to receiver/mac and choose the most recent Receiver for Mac. Click Download Now Double Click the Install Citrix Receiver icon and follow the prompts to install the Citrix Receiver on your computer. 5/14/2015 SD308 MyDesktop Login Instructions 5

6 Once installation is complete, open your browser and navigate to mydesktop.sd308.org. From this point, the process is the same as for Windows. 5/14/2015 SD308 MyDesktop Login Instructions 6

7 Quick Tips Note: You will be actually working on the desktop in the data center in the school, not your classroom computer. Printing: If you send documents to print, they will print to the default printer at your school unless you change the print destination. You can print to your home printer if the driver supports your printer. If your printer does not complete the print job, and you wish to add the appropriate printer driver, please submit a school dude with your printer model for consideration by the Technology Group. Saving Documents: All documents are saved by default to your H:\ drive on the network. If you would like a file on your computer at home, you will be able to save documents to a USB/SSD drive on your home/remote computer. However, you will NOT have access through the D308 Desktop to the home computer s local hard drive for security reasons. Access the USB/SSD drive from your home computer s desktop outside the mydesktop connection <shift><f2> and save it from your USB/SSD to your local C: drive. Optionally, you can save it in the remote H:\ drive and attach it in an , accessing it from on your home computer. Security: Your session will stay live for up to 2 hours without user response. After that time it will close and your desktop applications will be closed and data saved for future access. Please remember to logoff or close your session when you have completed your work. Remember, any open desktops are susceptible to inappropriate use or theft of information. NEVER save your user ID or password on a public computer. Also, NEVER write down your user name or password or share them for use by any other person. 5/14/2015 SD308 MyDesktop Login Instructions 7

8 To access your USB Memory Stick from your remote session: You will need to click the drop down tab at the top of your session screen A ribbon will appear. Select the USB button and select your USB drive from the list. The example shows a Kingston DataTraveler 2.0 that is selected to activate the USB drive. 5/14/2015 SD308 MyDesktop Login Instructions 8

9 Optionally: To verify the device is functioning, open Computer from the file explorer application, and verify you can see the device in the list. You may also see a dialog box that prompts you for allowing access to local resources. Choose Read/Write Access to use the USB Memory stick on your machine. If you check the Do not ask me again for this Virtual desktop, you will not be prompted for this option the next time you access the desktop from the same browser. 5/14/2015 SD308 MyDesktop Login Instructions 9

10 Log On to the Network from your mobile device (iphone & ipad) **Note: These instructions were created on an ipad, major visual differences for iphone are shown.** 1. Go to the App Store on your device. 2. Search for Citrix Receiver and choose it from the list. 3. Install the Citrix Receiver app by clicking Free then Install App 4. Once installed, touch the black Receiver icon 5/14/2015 SD308 MyDesktop Login Instructions 10

11 5. From the main screen, touch Add Account 6. Type in mydesktop.sd308.org in the Address field. You will be prompted to enter your username (same as you log in to a computer with), password, and the domain of sd308. Touch Save in the upper right. a. *NOTE* This will have to be done once within the district and once from home or outside the district. will be automatically added for in-district setup and will be added for out of district use. 5/14/2015 SD308 MyDesktop Login Instructions 11

12 7. The information will be pulled down and loaded. To organize your links, click the + on the left side of the screen and check/uncheck all the applications and desktops you want quick access to. Most likely, it will be just one Desktop. 10/15/2014 SD308 MyDesktop Login Instructions 11

13 8. To switch accounts, touch the person icon a. While accessing from within the district choose My Virtual Desktop. b. From any other network, choose My Virtual Apps. 10/15/2014 SD308 MyDesktop Login Instructions 12

14 14. You are now brought to your Windows Desktop. You can now click by selecting the screen. 15. You can also use the pull down menu at the top for more options. It can be activated by selecting the down arrow. 10/15/2014 SD308 MyDesktop Login Instructions 13

15 Log On to the Network from your mobile device (Android Device) 1. Open the Play Store application from your list of apps 3. Tap Install on the next screen 2. Search for the Citrix Receiver app from the Play Store. Once you see it in the list of apps available to install, tap on it. 4. Tab Accept & download on the next screen 10/15/2014 SD308 MyDesktop Login Instructions 14

16 5. Once the app is finished downloading and installing, tap Open 7. Enter mydesktop.sd308.org into the Address field and tap Next 6. When the app opens, tab on Add Account 10/15/2014 SD308 MyDesktop Login Instructions 15

17 8. Fill in the fields on this screen: Click Add when complete. 9. You will now be brought to the accounts page. Tap on your newly created account (probably called mydesktop.oswego308.org). a. Address: should already be filled in with b. Description: should already be filled in c. Username: enter the username you use to login to the computer everyday d. Password: enter the password associated with that username e. Domain: enter sd308 into this field f. Security Token Options: should be set as Domain Only by default 10/15/2014 SD308 MyDesktop Login Instructions 16

18 10. You are now presented with all available desktops/applications. Tap on the top desktop (it has the blue computer icon and will probably be called something other than Other OE ) 12. You can now navigate around the desktop by using those gesture shortcuts and can click by tapping on the screen. 11. You are now brought to your Windows Desktop. The first screen that comes up will show you any shortcuts available while in your session. You can tap anywhere remove the gesture screen and view your desktop 10/15/2014 SD308 MyDesktop Login Instructions 17