Cloud Vision: Overview

Transcription

1 Cloud 42/90

2 Cloud Vision: Overview NTT Com launched its Global Cloud Vision in 2011 as a blueprint for expanding ICT services worldwide. The plan has two key strategies: Globally deploy comprehensive cloud services by differentiating NTT Com s know-how and experience as a telecom carrier. Combine NTT Com s special strengths, including networks and data centers, with servers and applications on an end-to-end, onestop basis. NTT Com is helping customers expand their multinational businesses by offering them a growing lineup of seamless available services, including BizCITY and Arcstar Unified Communications Services. The company backs up these services by ongoing investment in its networks and data centers, especially in Asia. In addition, it offers high-quality, 24/7 security management via security centers worldwide, and will launch a mission-critical virtualized network in the summer of /90

3 Cloud Vision: New Services Structre NTT Com is developing a new cloud-services structure under its Global Cloud Vision. The aim is to offer comprehensive solutions for cloud computing, including consulting, applications, data centers, network and devices, plus the cloud resources of partner firms. <NTT Com Group> <Partners> Consulting and others Security SaaS OSS PaaS / IaaS Virtualized networks Data centers Physical networks Access network/ terminals Integrated control / Virtualization Private cloud Direct access to cloud Consulting / Individual applications Managed security services Mail, desktop, VoIP, etc. Portal Cloud controller Provide hybrid cloud Network controller Virtualized network Data centers Arcstar Universal One / Global IP network Multi-networks for PCs, smartphones, tablet PCs, etc. Public cloud Direct access to cloud Data transmission networks in Japan and overseas Partnering Partner Hybrid clouds Partner Hybrid clouds Hybrid clouds Customer systems Consulting firms / Application vendors SaaS vendors Other clouds One-stop operation Global total management services 44/90

4 Cloud Vision: Seven Key Features 1. Cloud-seamless network - Provide seamless networks that access directly, without additional charge, to NTT Com's cloud services. 2. Virtualized networks - Virtualize networks between and within data centers; and enhance portal and controller functions for both cloud and network (scheduled next summer). 3. Globally seamless - Provide cloud services that seamlessly utilize NTT Com s global networks and data centers (over 140 data centers and offering Arcstar Universal One in 160 countries/regions) 4. Multi-X - Develop and provide flexible cloud platform supporting multiple vendors, carriers and devices. 5. Hybrid clouds - Offer hybrid cloud services that bridge on-premise systems, private cloud and public cloud as an integrated system. 6. Managed security services - Offer comprehensively managed global security services for reliable, high-quality clouds. 7. Partnerships - Strengthen and leverage partnerships with SaaS providers and consulting firms. 45/90

5 Cloud Vision: Benefits of Virtualized Network Before After - For intra-data center connectivity, system modification requires complicated operation and configuration. - For inter-data center network, setup and configuration are required before an event. - Configuration changes are on-demand and flexible (utilizing technologies such as OpenFlow). - Automated network-configuration changes. Data center Complicated configuration for network equipment Centralized and automatic control Network Data center Data center controller Data center Cloud platform Cloud platform Cloud platform Cloud platform Transport network Virtualized NW Virtualized NW Transport network Virtualized NW 46/90

6 Cloud Vision: Virtualized Data Centers: Architecture Virtualized servers, plus virtualized networks creating links within and across global data centers, enabling everything to function like a single virtualized data center for scalable and seamless services. Virtualized data centers Europe Data center Virtualized servers Virtualized network Japan Data center Virtualized servers Virtualized network Data center Virtualized servers Virtualized network US Data center Virtualized servers Virtualized network Data center Virtualized servers Singapore Virtualized network Virtualized network Hong Kong 47/90

7 Cloud Services Lineup: BizCITY NTT Com s BizCITY-brand cloud services cover all layers of cloud computing, from applications to platforms and networks. The comprehensive range of reliable, high-quality services includes consulting, management and maintenance. 48/90

8 Biz Hosting NTT Com's Biz Hosting provides cloud-based hosting services seamlessly between Japan and overseas. Biz Hosting, which is available in the North America, Europe and Asia (including Japan, Shanghai, Hong Kong, Singapore), is provided through premium data centers employing unified virtualization practices in the U.S., Europe, Hong Kong, Shanghai and Singapore. The service features rapid deployment, minimum upfront costs, efficient and flexible control of resources, one-stop monitoring and operation via a customer portal site, and integration of business applications such as , Internet and groupware. 49/90

9 Hybrid Cloud Secure connection of public-cloud, private-cloud and on-premises servers to seamlessly offer the best cloud environment to each customer. Public Cloud Low cost, scaled-out platform Microsoft Windows Azure Platform Microsoft Office 365 Service collaboration Hybrid Cloud Private Cloud Highly reliable & secure systems Biz Hosting Service collaboration On-premises Customers existing company-owned assets Salesforce.com and more Monitoring collaboration Seamless global network Monitoring collaboration Seamless cloud management 24 / 7 Security management Service desk Customer support 50/90

10 Biz Mail and Biz Storage Biz Mail NTT Com's cloud-based service offers security equal to that of conventional corporate systems and can be adapted flexibly to the corporate security policies. Robust storage of up to 10GB per ID is available for special needs. accounts and address books in conventional corporate systems can be incorporated. Many features are similar to those of popular mail software, and mashups provide extended functionality for and briefcase. Interfaces come in16 languages, and in mobile versions. Biz Storage Biz Storage provides customers with network access to NTT Com's data-center file servers for storage capacity ranging from 100 gigabytes to 10 terabytes, available in 100-gigabyte increments. In addition to compatibility with Microsoft Active Directory for authentication, the service offers backup and other functions normally associated with full-scale corporate file servers. Easy storage and retrieval of ever-increasing business data, graphics and other data are possible at low monthly charges for this service. 51/90

11 Biz Security Biz Security Vulnerability Management This cloud-based solution, offered through NTT Com s advanced Security Operation Center(SOC), is for continuous vulnerability scans and risk management for network equipment, servers and other IT resources. The basic system comprises NTT Com's cloud platform and QualysGuard, a remote vulnerability-audit software provided by Qualys, a leading company of on-demand IT security risk and policy compliance management solutions. The system can be accessed through any NTT Com s virtual private network services, ensuring a highly secure communication environment that bypasses the Internet. Biz Security Global Management With this managed security service from NTT Com and subsidiary Integralis, customers quickly establish seamless global securitymanagement systems for secure, real-time protection of their enterprise networks. The service, targeted primarily at Japanese companies operating global businesses, frees customers from the costly and complicated burdens of assembling professional security personnel and systems, constantly monitoring and analyzing security threats, updating security systems on a daily basis, and maintaining unified security levels throughout global networks. 52/90

12 Security Management (1) NTT Com's Security Operation Center (SOC) is operated by security engineers 24/7 to provide customers with high-quality security worldwide, backed with multilingual support. The center must analyze and prevent threats from all angles, aiming to proactively minimize risk everywhere possible in the customer's ICT environment. For each customer, a security expert is placed in charge of security management and is dispatched to the customer's premises. Rather than merely overseeing network security, the SM becomes personally involved in preventing problems and providing advice and solutions. Each month they prepare a report about their customer's system operation, including any failure. Acquisition of INTEGRALIS AG NTT Com acquired German-based INTEGRALIS AG, a leading international IT security solutions provider, in October The addition of INTEGRALIS' security centers in Los Angeles, Munich and Singapore enables the SOC's global network to always have at least one center operating at full capacity. NTT Com SOC in Tokyo 53/90

13 Security Management (2) The SOC global network includes world-class facilities in Tokyo, Los Angeles, Munich and Singapore 54/90

14 Biz Desktop Pro - Standard Type Biz Desktop Pro Standard Type Office PC desktops can be accessed with confidence from anywhere via VPN. Virtual Desktop Environment Robust security also is assured with encrypted access via the Internet using secure stock layer (SSL) and remote desktop protocol (RDP), as well as dedicated USB keys and passwords. Administrators can manage desktop environments uniformly and carry out application installations and security updates on a unified one-time basis. They can also authorize the use of current Active Directory to access to the internal servers. Office Desktop BizCITY Platform VPN Internal system Internet Desktop Outside location Remote option 55/90

15 Biz Marketing (1) NTT Com provides retailers with analytics-based tools to help them grow their online sales. Biz Marketing Visionalist An analytic tool to help retailers visualize the status of access to their website. By analyzing access logs, the retailer can easily determine each customer s route to their site, movements within the site and time away from the site. Retailers can use the tool for cyclical Plan-Do-Check- Act (PDCA) activities to continually upgrade their websites. Biz Marketing Smart Recommend Retailers use this tool to recommend specific products and services based on a customer s past behavior when visiting their website. Recommendations are structured to effectively improve website sales and strengthen visitor satisfaction by meeting their needs. Biz Marketing Mobile Web This comprehensive marketing tool supports the mobile-based businesses of retailers. As an allin-one tool, it not only enables retailers to build mobile websites, attract customers and construct databases, but also create newsletters and deploy other effective means of promotion. 56/90

16 Biz Marketing (2) CoTweet CoTweet is a solution that enables retailers to engage customers effectively through social media. By quickly catching relevant comments on Twitter, Facebook, etc., retailers can initiate appropriate responses to resolve issues or deepen relationships with customers, as well as analyze activities and create useful reports. Biz Marketing Buzz Finder Biz Marketing Buzz Finder monitors social media such as Twitter, blogs and search sites to collect and analyze both positive and negative comments about specific corporate brands, merchandise and service. It can also identify specific user profiles for enhanced customer relationship management and marketing activities. SVoC Analytic Report This tool provides consultant-based analysis of social media conversations regarding, for example, specific merchandise, comparisons of different companies, useful suggestions from consumers, and more. The reports identify key issues and offer new viewpoints that retailers can use to develop strategies for social media, branding and customer-service enhancement. 57/90

17 Software-as-a-Service Application Providers' Infrastructure For Partner s For End Users NTT Com Data Centers NTT Com SaaS Applications Server Hosting SaaS Provider Network Gatewqay for SaaS Provider Interconnection with Access Services (Planned) Arcstar Universal One Secure Mobile Server Dedicated line Interne t Server (Planned) BizCITY SaaS Platform NTT Com's SaaS platform enables applications providers (partners) to offer their customers access to diverse applications in closed VPN environments, bypassing the Internet. Providers only use the platform for delivery, so applications can be offered exactly as before, and with high security. NTT Com offered 73 applications from 66 partner companies as of Dec 15, Customers 58/90

18 Ubiquitous Office: Mobile Connect Mobile Connect This simple, ubiquitous solution, offered on a SaaS basis. Mobile Connect creates a secure environment for remote access to a company s internal systems for , groupware, SFA and CRM. Tablet PCs Smartphones Point1 Available devices in Japan include mobile phones, smartphones, PCs and tablet PCs can be used for different purposes, such as mobile phones and smartphones for trip scheduling and PCs for daily reporting. Point2 In addition to Internet technologies such as SSL and IPsec, solutions can incorporate private networks utilizing the FOMA 3G and PHS mobile networks, without accessing the Internet. Mobile Connect also provides global roaming service to support worldwide remote access to internal office systems. Point3 In addition to general authentication using IDs and passwords, software-token, one-time password authentication and device authentication for mobile phones, smartphones and PCs can be deployed in accordance with specific corporate security policies. Greener business through more efficient travel and reduced resource consumption. 59/90

19 Data Centers: Overview The NTT Com Group is now operating over 140 data centers worldwide. NTT Com data centers offer a comprehensive set of enterprise-grade hosting services that enable customers to rapidly deploy global ICT initiatives of almost any scale. Managed co-location services are available for the installation and management of customer servers in optimized housing environments backed with high security. Customers benefit from direct connection to NTT Com s high-capacity backbone network, as well as exceptionally reliable service and extensive customer support. State-of-the-art technologies for energy reduction and other green measures support the sustainability initiatives of customers. Hosting Services Enterprise hosting services include dedicated hosting of IT service platforms, SaaS-based services for virtual office hosting (remote access to internal office environments), enterprise hosted exchange (integrated messaging management) and TeamWorks (common groupware service), as well as small and midsized enterprise hosting. Co-location Services NTT Com manages customer servers with 24/7 monitoring, maintenance and security. A convenient web portal provides the customer with easy access to reports on resource management, outages, performance and security. 60/90

20 Data Centers: Global NTT Com operates over 140 data centers worldwide. All facilities are fully equipped with back-up power systems, fire-suppression systems and security systems featuring the latest authentication methods for stable, uninterrupted 24/7 operation and maintenance. All facilities are connected to NTT Com s industry-leading, Tier 1 global IP network backbone, enabling the customer s systems and applications to realize high performance and response time. As of August, /90

21 Data Centers: Premium Quality NTT Com s global data centers are Tier III-equivalent facilities equipped with extensive redundancy for commercial power supply, air conditioning, UPS and electrical power generation and distribution, with no single point of failure. One such premium facility is the Hong Kong Tai Po Data Center, located inside a dedicated building owned by NTT Com Asia, a local subsidiary. As one of the largest data centers in Hong Kong, Tai Po offers unmatched scalability and capacity to meet the most demanding power and cooling requirements. Tai Po Network Operation Center Tai Po Fingerprint Authentication Control 62/90

22 Data Centers: Expansion in Asia Hong Kong TKO Data Center Singapore Serangoon Data Center App. 9,000 square meters App. 5,000 square meters launched in May 2013 launched in April /90

23 Data Centers: Inter-Data Center Connectivity Service NTT Com's Inter-Data Center Connectivity Service enables enterprises to quickly establish seamless connectivity between core data centers for data backup, application delivery and disaster recovery across the Asia-Pacific region. The service, part of a major new strategy to expand business in the fast-growing Asian region, utilizes NTT Com's large-capacity backbone for high-speed, rack-to-rack connectivity between core data centers in Hong Kong, Japan, Singapore and the United States. The system allows NTT Com to deliver connectivity rapidly without having to construct networks for each customer. 64/90

24 Data Centers: Japan (1) The NTT Com Group operates over 140 data centers world wide. Okinawa 沖縄 Sapporo Saitama No. 1 Tokyo No. 4 Tokyo No. 6 Tokyo No. 5 Tokyo No. 3 Hiroshima Osaka Sendai Yokohama No. 1 Tokyo No. 1 Tokyo No. 2 Fukuoka Nagoya Tokyo Tokyo Metropolitan Area 65/90

25 Data Centers: Japan (2) NTT Com is a leading data center operator in Japan. The company's Tokyo Metropolitan District Multi Data Center system virtually links eight facilities in Greater Tokyo via a robust, high-quality network for enhanced reliability and scalability. Tokyo No. 4 Data Center Tokyo No. 6 Data Center Tokyo No. 5 Data Center Saitama No. 1 Data Center Server <Case Example> Server Tokyo No. 3 Data Center Dispersion Yokohama No. 1 Data Center Storage Replication Storage Tokyo No. 1 Data Center Tokyo No. 2 Data Center *Lines between data centers are logical image. 66/90

26 Data Centers: Tokyo No. 5 One of the largest data centers in Tokyo metropolitan area, designed and built as a dedicated data-center building. Central location with convenient access Earthquake-resistant state-of-theart quake-absorbing architecture Advanced environmental friendliness Fully established security system Adaptable to new technologies such as server virtualization 67/90

27 Data Centers: Tokyo No. 6 - High cost-effectiveness, flexibility, disaster countermeasures and environmental friendliness - Cloud services offered seamlessly between Japan and overseas via virtual networks App. 7,200 square meters launched in April /90

28 Data Centers: Multi-location Disaster Recovery Leveraging the resources of multiple data centers to strengthen business continuity planning in a global scale. Japan US/Japan Europe (10,000km) Asia HK Japan Asia (3,000km) Japan (500km) Sapporo Tokyo Tokyo No.1 No.2 Saitama Tokyo No.1 Tokyo area No.3 Tokyo Yokohama No.4 No.1 Tokyo No.5 Frankfurt Europe Japan Osaka Tokyo metropolitan area (60 km) San Jose Virginia U.S. 69/90

29 Data Centers: Customer Case Salesforce.com and NTT Com have been partnering since 2008 to provide salesforce.com s SaaS applications via NTT Com s VPN. NTT Com s Salesforce over VPN was the world s first platform to deliver the power of salesforce.com via a highly secure VPN, rather than the Internet. Combining salesforce.com s application know-how and NTT Com s network expertise, the solution ensures maximum functionality for salesforce.com applications through the power of NTT Com s robust network. The result is greater empowerment of staff in the field, who benefit from instant access to data using a safe, end-to-end solution that links NTT Com s VPN to salesforce.com s U.S.-based cloud servers. The service is available to Japanese companies based in Japan and their overseas affiliates, and foreign affiliates based in Japan. Salesforce.com s Tokyo data center, housed in NTT Com s world-class data center facility, is delivering social enterprise services to salesforce.com s rapidly growing customer base in Japan and throughout the Asia-Pacific region. 70/90