8x8 Virtual Office Enterprise

Transcription

1 BROCHURE Advanced Features and Functionality offers an extensive array of advanced features and functionality, including: Unlimited Concurrent Calling Multiple Auto-Attendants Simple Administration Options include: Professional Integration Services Additional Ring Groups Polycom IP phones delivering HD voice quality Contact Center Functionality Our range of Polycom phones enable clearer, more productive conversations with an extensive feature set: Virtual (non-geographic) Numbers Full Duplex Speakerphone Fax Services Call Queuing Conference Bridge Intercom Voic with Notification Up to 6 Line/Speed Dial keys Music/Messaging On Hold 4 Context-Sensitive Soft keys Phone-based Management 6 Display/Menu Navigation keys Call Park/Call Pick Up Large Graphical LCD Display Do Not Disturb Call and Message Waiting Indicator Call Transfer Corporate Directory Call Forwarding Call Forward/Call Transfer/ 3-way Conference Caller ID/Call Waiting Caller ID Local Time Zone Management Stutter Tone Notification Ring Tones Fully Integrated Hosted IP PBX Enterprise Solution Call Waiting Caller ID 3-Way Conference Do Not Disturb (DND) Power over Ethernet (PoE) Ready Ring Groups Local Number Transfer Directory Assistance Listing Microsoft Office Integration Salesforce.com Integration Online Billing board (allows a receptionist to easily transfer multiple calls) Virtual Numbers Call and an 8x8 Virtual Office business service associate will provide you with a free quote Toll-Free Numbers Polycom SoundPoint IP 550 NASDAQ: EGHT The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209 Hosted IP PBX solutions are quickly becoming the preferred choice for larger corporations seeking cost-effective ways to deploy and manage distributed phone systems.

2 Why Choose 8x8 Virtual Office Enterprise? responsive to customer needs. Technical Unified Communications Integration How 8x8 Virtual Office Hosted IP PBX Service Works and customer support is available by System Reliability and Availability telephone, , and chat at no additional Solution charge for the life of your service. server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across and the Complete Contact Center the three separate data centers. 8x8 Virtual Office services are designed to meet 99.99% availability. The application software, IP connectivity, and call completion are highly available and reliable. Disaster Recovery and Redundancy All 8x8 services are designed with generation of 8x8 s triple redundant access diversity. Three hosted IP PBX services completely separate independent data with the scalability, centers maintain our service, each of which has direct access to multiple tier 1 redundancy, security, Internet providers. The service is designed and reliability to meet to function without interruption even the demanding needs with the failure of servers, databases, of the mid and large or a complete data center. All of these data centers are class A facilities with enterprise. full power redundancy, including onsite generator backup. Access Security and System Support Solutions as a secure service with no security vulnerabilities. Each user is tested and confirmed with our fully encrypted authentication system. Along A single unified dial plan, multiple dial plans, addition, 8x8 has recently launched Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access. or a hybrid dial plan are available with Virtual Office Pro, an advanced You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office. 8x8 s hosted IP PBX technology. Multi- business communications solution office sites (domestic and/or international) that combines advanced business can call each other by extension number VoIP phone service with powerful regardless of their actual physical location. online productivity tools. You ll always know the exact telecom spend and call logs for every user, regardless of where phones are located. Contact Center Compatibility 8x8 Virtual Office has been designed to work seamlessly with the 8x8 Complete Contact Center, a full-featured contact center application with multimedia skillsbased routing capabilities. This hosted call center solution is available without any specialized premise infrastructure. The Complete Contact Center can be integrated with existing phone systems, and agents can be set up anywhere worldwide with Wireless Access nothing more than a web browser and an 8x8 Virtual Office extension. 8x8 Network reliable service from 8x8. Scalability 8x8 Virtual Office serves companies of all Data Center 1 Data Center 2 Data Center 3 nec t scalable, meaning you can add as many Enterprise Office 8x8 Network Operations Center customers are guaranteed efficient and of our services are designed to be linearly administrator can make global changes as needed via an administrator portal. for calls that remain on the 8x8 network. with our 24/7 network operations center, sizes, from the smallest to the largest. All With 8x8 s Self Service Portal, it s quick and easy for users to change extension settings, phone features, and services. In addition, your With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs). There is no charge for any of these calls or on 8x8, Inc., a leader in IP voice and video technology, provides a hosted IP PBX solution that not only meets the critical performance requirements of larger enterprise customers, but enables capabilities, such as distributed deployments, that premise-based systems cannot cost-effectively manage. 8x8 has been certified by Intel Business 8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual As corporate financial and human resources become strained, CIO and CFOs are beginning to look at more cost-effective ways of deploying and managing their phone systems. Hosted IP voice solutions, which have witnessed significant adoption in the small business community, are now being viewed by larger corporations as viable, money-saving alternatives to complex, on-premise systems that require a capital financial investment along with knowledgeable staff. Outlook and Salesforce.com. In ct Enterprise is the latest Multisite Call Flow Capability onn e 8x8 Virtual Office Each enterprise office s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby integrate seamlessly with Microsoft Fully Integrated Hosted IP PBX Solution for Larger Enterprise Customers sites or as many phones at a single site QOS Router Network as you want. With no capital, resource, bandwidth, or technical constraints, your growth is boundless, whether you have With the Virtual Office Enterprise solution, companies get all the advanced features of a traditional PBX (without the capital expense), while enjoying significant savings of 50% or more off recurring monthly phone charges. 100, 1,000, or 100,000+ employees in your company. Superior Customer Service 8x8 is committed to delivering outstanding service and support that is flexible and onnect Each customer s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.

3 Why Choose 8x8 Virtual Office Enterprise? responsive to customer needs. Technical Unified Communications Integration How 8x8 Virtual Office Hosted IP PBX Service Works and customer support is available by System Reliability and Availability telephone, , and chat at no additional Solution charge for the life of your service. server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across and the Complete Contact Center the three separate data centers. 8x8 Virtual Office services are designed to meet 99.99% availability. The application software, IP connectivity, and call completion are highly available and reliable. Disaster Recovery and Redundancy All 8x8 services are designed with generation of 8x8 s triple redundant access diversity. Three hosted IP PBX services completely separate independent data with the scalability, centers maintain our service, each of which has direct access to multiple tier 1 redundancy, security, Internet providers. The service is designed and reliability to meet to function without interruption even the demanding needs with the failure of servers, databases, of the mid and large or a complete data center. All of these data centers are class A facilities with enterprise. full power redundancy, including onsite generator backup. Access Security and System Support Solutions as a secure service with no security vulnerabilities. Each user is tested and confirmed with our fully encrypted authentication system. Along A single unified dial plan, multiple dial plans, addition, 8x8 has recently launched Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access. or a hybrid dial plan are available with Virtual Office Pro, an advanced You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office. 8x8 s hosted IP PBX technology. Multi- business communications solution office sites (domestic and/or international) that combines advanced business can call each other by extension number VoIP phone service with powerful regardless of their actual physical location. online productivity tools. You ll always know the exact telecom spend and call logs for every user, regardless of where phones are located. Contact Center Compatibility 8x8 Virtual Office has been designed to work seamlessly with the 8x8 Complete Contact Center, a full-featured contact center application with multimedia skillsbased routing capabilities. This hosted call center solution is available without any specialized premise infrastructure. The Complete Contact Center can be integrated with existing phone systems, and agents can be set up anywhere worldwide with Wireless Access nothing more than a web browser and an 8x8 Virtual Office extension. 8x8 Network reliable service from 8x8. Scalability 8x8 Virtual Office serves companies of all Data Center 1 Data Center 2 Data Center 3 nec t scalable, meaning you can add as many Enterprise Office 8x8 Network Operations Center customers are guaranteed efficient and of our services are designed to be linearly administrator can make global changes as needed via an administrator portal. for calls that remain on the 8x8 network. with our 24/7 network operations center, sizes, from the smallest to the largest. All With 8x8 s Self Service Portal, it s quick and easy for users to change extension settings, phone features, and services. In addition, your With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs). There is no charge for any of these calls or on 8x8, Inc., a leader in IP voice and video technology, provides a hosted IP PBX solution that not only meets the critical performance requirements of larger enterprise customers, but enables capabilities, such as distributed deployments, that premise-based systems cannot cost-effectively manage. 8x8 has been certified by Intel Business 8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual As corporate financial and human resources become strained, CIO and CFOs are beginning to look at more cost-effective ways of deploying and managing their phone systems. Hosted IP voice solutions, which have witnessed significant adoption in the small business community, are now being viewed by larger corporations as viable, money-saving alternatives to complex, on-premise systems that require a capital financial investment along with knowledgeable staff. Outlook and Salesforce.com. In ct Enterprise is the latest Multisite Call Flow Capability onn e 8x8 Virtual Office Each enterprise office s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby integrate seamlessly with Microsoft Fully Integrated Hosted IP PBX Solution for Larger Enterprise Customers sites or as many phones at a single site QOS Router Network as you want. With no capital, resource, bandwidth, or technical constraints, your growth is boundless, whether you have With the Virtual Office Enterprise solution, companies get all the advanced features of a traditional PBX (without the capital expense), while enjoying significant savings of 50% or more off recurring monthly phone charges. 100, 1,000, or 100,000+ employees in your company. Superior Customer Service 8x8 is committed to delivering outstanding service and support that is flexible and onnect Each customer s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.

4 Why Choose 8x8 Virtual Office Enterprise? responsive to customer needs. Technical Unified Communications Integration How 8x8 Virtual Office Hosted IP PBX Service Works and customer support is available by System Reliability and Availability telephone, , and chat at no additional Solution charge for the life of your service. server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across and the Complete Contact Center the three separate data centers. 8x8 Virtual Office services are designed to meet 99.99% availability. The application software, IP connectivity, and call completion are highly available and reliable. Disaster Recovery and Redundancy All 8x8 services are designed with generation of 8x8 s triple redundant access diversity. Three hosted IP PBX services completely separate independent data with the scalability, centers maintain our service, each of which has direct access to multiple tier 1 redundancy, security, Internet providers. The service is designed and reliability to meet to function without interruption even the demanding needs with the failure of servers, databases, of the mid and large or a complete data center. All of these data centers are class A facilities with enterprise. full power redundancy, including onsite generator backup. Access Security and System Support Solutions as a secure service with no security vulnerabilities. Each user is tested and confirmed with our fully encrypted authentication system. Along A single unified dial plan, multiple dial plans, addition, 8x8 has recently launched Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access. or a hybrid dial plan are available with Virtual Office Pro, an advanced You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office. 8x8 s hosted IP PBX technology. Multi- business communications solution office sites (domestic and/or international) that combines advanced business can call each other by extension number VoIP phone service with powerful regardless of their actual physical location. online productivity tools. You ll always know the exact telecom spend and call logs for every user, regardless of where phones are located. Contact Center Compatibility 8x8 Virtual Office has been designed to work seamlessly with the 8x8 Complete Contact Center, a full-featured contact center application with multimedia skillsbased routing capabilities. This hosted call center solution is available without any specialized premise infrastructure. The Complete Contact Center can be integrated with existing phone systems, and agents can be set up anywhere worldwide with Wireless Access nothing more than a web browser and an 8x8 Virtual Office extension. 8x8 Network reliable service from 8x8. Scalability 8x8 Virtual Office serves companies of all Data Center 1 Data Center 2 Data Center 3 nec t scalable, meaning you can add as many Enterprise Office 8x8 Network Operations Center customers are guaranteed efficient and of our services are designed to be linearly administrator can make global changes as needed via an administrator portal. for calls that remain on the 8x8 network. with our 24/7 network operations center, sizes, from the smallest to the largest. All With 8x8 s Self Service Portal, it s quick and easy for users to change extension settings, phone features, and services. In addition, your With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs). There is no charge for any of these calls or on 8x8, Inc., a leader in IP voice and video technology, provides a hosted IP PBX solution that not only meets the critical performance requirements of larger enterprise customers, but enables capabilities, such as distributed deployments, that premise-based systems cannot cost-effectively manage. 8x8 has been certified by Intel Business 8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual As corporate financial and human resources become strained, CIO and CFOs are beginning to look at more cost-effective ways of deploying and managing their phone systems. Hosted IP voice solutions, which have witnessed significant adoption in the small business community, are now being viewed by larger corporations as viable, money-saving alternatives to complex, on-premise systems that require a capital financial investment along with knowledgeable staff. Outlook and Salesforce.com. In ct Enterprise is the latest Multisite Call Flow Capability onn e 8x8 Virtual Office Each enterprise office s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby integrate seamlessly with Microsoft Fully Integrated Hosted IP PBX Solution for Larger Enterprise Customers sites or as many phones at a single site QOS Router Network as you want. With no capital, resource, bandwidth, or technical constraints, your growth is boundless, whether you have With the Virtual Office Enterprise solution, companies get all the advanced features of a traditional PBX (without the capital expense), while enjoying significant savings of 50% or more off recurring monthly phone charges. 100, 1,000, or 100,000+ employees in your company. Superior Customer Service 8x8 is committed to delivering outstanding service and support that is flexible and onnect Each customer s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.

5 BROCHURE Advanced Features and Functionality Options include: Multi-featured s 8x8 Virtual Office Government offers an Professional Network Design and 8x8 offers a range of sleek and stylish IP phones, including: extensive array of advanced features and Integration Services functionality, including: Additional Ring Groups Unlimited Concurrent Calling Fax Services Auto Attendant Call Queuing Simple Administration Contact Center Functionality Conference Bridge Virtual (non-geographic) Numbers Voic with Notification Toll-free Numbers Music/Messaging On Hold board (allows receptionist to easily Call Park/Call Pick Up Do Not Disturb transfer multiple calls) Unified Communications Call Transfer Online Meetings Call Forwarding Internet Faxing 3-way Conference Call Recording Polycom SoundPoint IP x160 pixel backlit color LCD Fully Integrated Hosted IP PBX Enterprise Solution graphical display Polycom HD voice technology Full duplex speakerphone with acoustic clarity technology Six line/speed dial keys Four context/sensitive softkeys Six display/menu navigation keys Polycom SoundPoint IP 6000 Caller ID/Call Waiting Caller ID Ideal for midsize conference rooms Local Time Zone Management Polycom HD voice technology Stutter Tone Message Waiting 12ft microphone pickup range Notification Ideally suited for an executive office Dynamic noise reduction Ring Tones Resists interference from Ring Groups wireless devices Local Number Porting (LNP) Optional expansion microphones Microsoft Office Integration For more information on the range Salesforce.com Integration of IP phones available check out: Online Billing High definition voice Equipment.aspx Virtual Office Online Dashboard Call and an 8x8 Virtual Office business service associate will provide you with a free quote Polycom SoundPoint IP 6000 Polycom SoundPoint IP 670 NASDAQ: EGHT The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209 Hosted IP PBX solutions are quickly becoming the preferred choice for larger corporations seeking cost-effective ways to deploy and manage distributed phone systems.

6 BROCHURE Advanced Features and Functionality offers an extensive array of advanced features and functionality, including: Unlimited Concurrent Calling Multiple Auto-Attendants Simple Administration Options include: Professional Integration Services Additional Ring Groups Polycom IP phones delivering HD voice quality Contact Center Functionality Our range of Polycom phones enable clearer, more productive conversations with an extensive feature set: Virtual (non-geographic) Numbers Full Duplex Speakerphone Fax Services Call Queuing Conference Bridge Intercom Voic with Notification Up to 6 Line/Speed Dial keys Music/Messaging On Hold 4 Context-Sensitive Soft keys Phone-based Management 6 Display/Menu Navigation keys Call Park/Call Pick Up Large Graphical LCD Display Do Not Disturb Call and Message Waiting Indicator Call Transfer Corporate Directory Call Forwarding Call Forward/Call Transfer/ 3-way Conference Caller ID/Call Waiting Caller ID Local Time Zone Management Stutter Tone Notification Ring Tones Fully Integrated Hosted IP PBX Enterprise Solution Call Waiting Caller ID 3-Way Conference Do Not Disturb (DND) Power over Ethernet (PoE) Ready Ring Groups Local Number Transfer Directory Assistance Listing Microsoft Office Integration Salesforce.com Integration Online Billing board (allows a receptionist to easily transfer multiple calls) Virtual Numbers Call and an 8x8 Virtual Office business service associate will provide you with a free quote Toll-Free Numbers Polycom SoundPoint IP 550 NASDAQ: EGHT The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209 Hosted IP PBX solutions are quickly becoming the preferred choice for larger corporations seeking cost-effective ways to deploy and manage distributed phone systems.