IFB, European Intermodal and Terminal Operator. Geert Pauwels CEO IFB & SNCB Logistics

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1 IFB, European Intermodal and Terminal Operator Geert Pauwels CEO IFB & SNCB Logistics

2 Transformation towards SNCB Logistics Traditional National Railway Company High performing International Logistics Group

3 High performing International focus on quality, productivity, customer service dedicated quality organisation throughout company and close follow-up defined targets - permanent measurement - clear agreements 100 million cost savings 30% staff reduction, 30% rationalisation loc fleet, 40% reduction train drivers 28% increase in trainkm per driver dedicated customer service in commercial subsidiaries reliable corridor companies Cobra & Sibelit extensive open access offering SLA s with traction partners Logistics not only rail, multimodal service offering assets like terminals, wagon fleet add on logistics services Group public limited company of private law since 1/2/2011 national rail operator with production & commercial subsidiaries dynamic, customer oriented organisation SNCB Logistics sa/nv is an autonomous company, a subsidiary of SNCB and SNCB Holding and will be the sole freight operator within the Group SNCB

4 SNCB Logistics, logistics group with commercial organisation Intermodal and terminal operator Logistics solutions for conventional freight

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6 IFB transformation through the last years = Continental rail transport Terminal operator Maritime rail transport Terminal operator 2009 Wagon fleet & wagon management (4000 intermodal wagons) Intermodal operator offering continental & maritime rail transport Terminal operator South European business ex-icf =

7 What measures did we take? a new structure per geographical business unit with a strong management that has responsibility about the end result to lead these business units a quality network across Europe, with improved operations dedicated customer service with local operational assistance throughout Europe a multimodal approach with additional logistics solutions

8 A new, strong organisation that focuses on improving quality and developing the service offering IFB Geert Pauwels BU North Steve Declercq BU West Jean-Luc Mélard BU South Renzo Capanni BU East Kostantinos Papadopoulus Terminals Johan Gemels All Benelux products, mainly maritime All products France, Spain and UK All products Benelux to Switzerland, Italy All products to South- Eastern Europe (Austria to Turkey Belgium, France, Germany

9 Dedicated business unit organization for better quality and follow up per region Business Unit North Zeebrugge (CHZ) Antwerpen (Mainhub) Rotterdam (Delta / Euromax) Duisburg Kortrijk (LAR) About 300 national trains / week Connection to all international destinations Dourges Andernach Athus (Mainhub) Ottmarsheim Strasbourg

10 Zeebrugge (CHZ) Rotterdam (ECT/Euromax) Antwerpen (Mainhub) Dedicated business unit organization for better quality and follow up per region Business Unit West Dourges Le Havre Bonneuil Duisburg CONNECTION Northern, central and Eastern Europe Granollers Madrid Tarragona Lisboa Valencia Murcia Algesiras

11 Dedicated business unit organization for better quality and follow up per region Business Unit South Zeebrugge Charleroi Rotterdam Antwerpen Genk Renory Direct Shuttles Gateway Traffic Milano Segrate Torino Novara Pomezia Nola Bari

12 Dedicated business unit organization for better quality and follow up per region Business Unit East Zeebrugge Rotterdam Antwerp Genk Neuss Hamburg/ Bremerhafen Dresden Charleroi Ludwigshafen Mannheim Wels/ Lambach Vienna Sopron Budapest Oradea Curtici Bradu de Sus Trieste Bucarest Ruse Skopje Sofia Stara Zagora Thessaloniki Inoi Athens Halkali March 17, 29, 2011

13 IFB has a quality network rail, linking North, South, East and West, while remaining a neutral player Zeebrugge Le Havre Bonneuil Kortrijk Dourges Rotterdam Antwerpen Athus Duisburg Neuss Andernach Ludwigshafen Mannheim Strasbourg Ottmarsheim Torino Novara Hamburg/ Bremerhafen Milano Segrate Wels/ Lambach Dresden Trieste Vienna Sopron Budapest Oradea Curtici 150 international trains / week Bradu de Sus Bucarest Ruse Madrid Tarragona Miramas Granollers Pomezia Nola Bari Skopje Sofia Stara Zagora Thessaloniki Lisboa Valencia Inoi Halkali Murcia Athens Algesiras

14 Rotterdam IFB, connecting Rotterdam with the hinterland by rail and barge Rotterdam R dam A pen/zeebrugge Duisburg 5 roundtrips/week as of 4/4 Zeebrugge Kortrijk Charleroi Antwerpen Zeebrugge Dourges Kortrijk Charleroi Athus Andernach Bonneuil Antwerp Ottmarsheim Weil/Basel Emmelsum Duisburg Neuss Frankfurt Strasbourg /Kehl Mannheim Strasbourg Ottmarsheim Birsfelden Wels/ Lambach Trieste Vienna Sopron 80 trains / week towards hinterland Budapest Oradea Curtici Bradu de Sus Bucarest Athus Ruse Granollers Skopje Sofia Stara Zagora Madrid Tarragona Thessaloniki Inoi Athens Halkali

15 Operational assistance and dedicated customer service: close to customers, managed centrally with local presence Zeebrugge Antwerp Rotterdam Duisburg Andernach Strasbourg Berlin Bonneuil-sur-Marne Ottmarsheim Basel Wien Budapest Novara Milano Koper Subotica Bucarest Dimitrovgrad Kapikule Halkali/ Istanbul Peristeri- Athenes

16 Multimodal approach using sustainable transport modes Zeebrugge IFB NARCON Distribution Service Anvers / Antwerpen Left bank: 1700, 1742 Right bank: 730, 736, 869, 913 Miscel. terminals Rotterdam ECT Delta/Euromax Dedicated Barge Shuttle ECT Delta / DeCeTe Network IFB Mainhub IFB Duisburg Shuttle / North Sea Bridge Emmelsum Duisburg, gateway to North and West Eur. network Neuss Andernach Mainz Frankfurt Mannheim gateway to South-East Eur. network served by rail and barge served by barge served by rail IFB Alsace-Flandres-Express IFB Ottmarsheim-Flandres-Express Kehl Strasbourg Neuf Brisach Ottmarsheim Weil Bâle / Basel Birsfelden

17 IFB offers high-quality logistics solutions controlling all critical processes: terminal operations Antwerpen Mainhub Cirkeldijck Zomerweg ATO Combinant Surface of m2 Capacity of units Open to all operators! Muizen DPM Genk ETGE Trimodal terminals Mouscron DPMLi Charleroi CTLC Luik Bierset LLI } Renory ECE LCT Bonneuil-sur-Marne Athus TCA Kehl

18 IFB offers high-quality logistics solutions: add on services Wagon fleet of 4000 dedicated intermodal wagons Storage of non-hazardous products Empty container depot Fitting of liners and flexi-tanks in containers Container cleaning and repair Customs documentation Add on services Stuffing & stripping of containers

19 Why intermodal transport competitive quality, reliability, service and pricing environmental advantages safety: high degree of freight and cargo safety during transport current circumstances: - increasing oil prices - growing economy - announcement of road toll - independent of restrictions relative to truck drivers

20 Why IFB European quality network with high-frequency connections focus on quality, dedicated customer service with close follow-up neutral intermodal player local presence in Rotterdam and throughout Europe unique combination of sustainable transport modes reinforced management and organisation IFB has the assets to become a top 3 intermodal operator delivering high-quality transport and logistics solutions on a reliable, truly European network

21 Thanks for your attention IFB Houtdok 25a B-2030 Antwerpen NEW!!!