Marsha L. Bayless Faculty Vita (September 1, August 31, 2013)

Transcription

1 Marsha L. Bayless Faculty Vita (September 1, August 31, 2013) Department: Business Communication and Legal Studies Rank: Professor Qualification Status: AQ Tenure Status: Tenured EDUCATION EDD, Institution: Oklahoma State University Main Specialization/Major: Business Education/Business Communication Dissertation: Perceptions of College Business Communications Instructors and Businesspersons Regarding Effectiveness of Selected Paragraphs in Business Letters. MS, Institution: Emporia State University Specialization/Major: Business Education BSE, Institution: Emporia State University Specialization/Major: Double Major in English and Business Education PROFESSIONAL EMPLOYMENT Professor Stephen F. Austin State University, September 1, 1999 present. Associate Professor Stephen F. Austin State University, September 1, 1994 August 31, Assistant Professor Stephen F. Austin State University, September 1, 1989 August 31, Department Chair Garden City Community College, August 1, July 30, 1989 Position Description: Teacher and coordinator of office education program beginning in Promoted to Chair of Business Department in On leave Graduate Teaching Assistant Oklahoma State University, September 1, July 30, 1988 Position Description: Taught Written Communication and Organizational Communication in College of Business as a teaching graduate assistant Chairman of Business Department

2 North Central Kansas Area Vocational Technical School, August 1, July 30, 1980 Position Description: Coordinator and teacher of office education at Hays High School, Coordinator of office education program in Chair of Business Department, , in Beloit, Kansas. INTELLECTUAL CONTRIBUTIONS Peer Reviewed Journal Articles Bayless, M. L., Clipson, T. W., Muir, C. (in press). Business Meal Etiquette: A Survey of Student Awareness and Preferences. To appear in The Texas Business and Technology Educators Association Journal. Bayless, M. L., Clipson, T. W., Wilson, S. A. (2013). Faculty Perceptions and Policies of Students' Use of Personal Technology in the Classroom Journal of Research in Business Information Systems (JRBIS), 6(6), Bayless, M. L., Biss, J. L., Johnson, B. S. (in press). The Oral Presentation: Enhancing the Experience in an Online Business Communication Course. To appear in Mountain-Plains Business Education Association Journal, V(Issue #1). Bayless, M. L., New, K. (in press). Visualizing the Resume: Two Ideas to Prepare Students. To appear in Business Education Forum, National Business Education Association. Bayless, M. L., Grubbs, J. Keaton (2011). Resolving Conflict in a Class Team: A Practical Framework. Texas Business and Technology Educators Association Journal, 12(1), Bayless, M. L., Wilson, S. A. (2010). Assessment Measures and Rubrics in a Business Communication Course. Mountain Plains Business Education Association Journal, IV(1), (1-11). Bayless, M. L., Johnson, B. S., Wilson, S. A. (2009). A Snapshot of Social Networking and Blogs in an Internet-Driven Society. Texas Business and Technology Educators Association Journal, 11(1), Bayless, M. L., Johnson, B. S. (2011). Business Communication Assignments: Challenges and Opportunities. Business Education Forum, 65(3), Books and Book Chapters Bayless, M. L., Wilson, S. A. (2013). In Beryl McEwen (Ed.), Chapter 10: Business Communication (51st ed., pp ). Reston, VA: National Business Education Association 2013 Yearbook: Effective Methods of Teaching Business Education. Research Monographs Bayless, M. L., Austin, T. (2010). In Traci Austin, Marsha Bayless (Ed.), 75th Anniversary Keepsake Book - Association for Business Communication (pp. 116). Nacogdoches, TX: Association for Business Communication. Other Intellectual Contributions Proceedings

3 Bayless, M. L., Wilson, S. A. (2009). In Steve Johnson (Ed.), The Assessment Plan in Action: Business Communication, A Core Course (1st ed., pp ). Huntsville, TX: First Annual General Business Conference Proceedings Sam Houston State University. Bayless, M. L., Graves, S. (2009). In Susan Evans Jennings (Ed.), Cross-Cultural Training in Costa Rica: Communication and Cultural Adjustment (pp ) Refereed Proceedings of the Association for Business Communication-Southwestern United States. Bayless, M. L., Johnson, B. S. (2008). Mapping Business Communication: The Journey Ahead (pp ). Little Rock, AR: DPE (Delta Pi Epsilon) Book of Readings for 2008 Delta Pi Epsilon National Conference. Presentations Bayless, M. L. (Presenter & Author), F. o. p. m., 78th International Association for Business Communication Conference, "My Favorite Teaching With Technology Assignment: Tech Tools, On-Line Collaboration, and Communication Technology in the Workplace," Association for Business Communication, New Orleans, LA. (May 6, 2013). Bayless, M. L., Biss, J. L. (Presenter & Author), 78th International Association for Business Communication Conference, "The Prezi-Rezi: A New Twist on Resume Design," Association for Business Communication, New Orleans, LA. (May 6, 2013). Bayless, M. L., Dyrud, M. (Coordinator/Organizer), Association for Business Communication, "From Error to Efficacy: Learning from Our Mistakes," ABC, New Orleans, LA. (May 6, 2013). Bayless, M. L., Muir, C. (Author Only), Clipson, T. W. (Presenter & Author), Association for Business Communication Southwestern United States, "Revisiting the Business Meal: Status of Student Awareness from Interview to Immersion," Federation of Business Disciplines and ABC- SWUS, Albuquerque, New Mexico. (March 15, 2013). Bayless, M. L., Grubbs, J. Keaton (Author Only), Association for Business Information Systems, "Ownership of Digital Media: The Status of Digital Inheritance Laws," Federation of Business Disciplines and ABIS, Albuquerque, New Mexico. (March 14, 2013). Bayless, M. L., Association for Business Communication 77th Annual Convention, "E-Rubrics & Exactitude," ABC, Honolulu, Hawaii. (October 26, 2012). Bayless, M. L. (Presenter & Author), Weatherly, M. G. (Presenter & Author), Association for Business Communications 77th Annual Convention, "Turning to Technology: Transforming the Business Communication Assignment," Association for Business Communications, Honolulu, Hawaii. (October 26, 2012). Jennings, S. E., Bayless, M. L., Weatherly, M. G., 2012 Summer Distance Learning Conference, "Web Technologies for Increased Student Participation," Northwest Texas Consortium, Kilgore, Texas. (July 2012). Bayless, M. L. (Presenter & Author), Clipson, T. W. (Presenter & Author), Wilson, S. A. (Presenter & Author), Association for Business Information Systems, "Personal Technology: To Ban or Not to Ban? Is There a Balance?," Federation of Business Disciplines, New Orleans, Louisiana. (March 2012). Bayless, M. L., Johnson, B. S., Biss, J. L., Association for Business Communication - Southwestern United States, "Presentations in Online Business Communication Courses: Faculty and Student Perceptions," ABCSWUS/FBD (Federation of Business Disciplines), New Orleans, Louisiana. (March 1, 2012).

4 Dyrud, M. (Coordinator/Organizer), Bayless, M. L., Association for Business Communication 76th Annual International Convention: Transcending Boundaries in a New Media Environment, "Energizing the End: Change it Up-We Are Dying of Boredom," ABC, Montreal, Quebec, Canada. (October 21, 2011). Bayless, M. L., Grubbs, J. Keaton, Association for Business Communication 76th Annual International Convention: Transcending Boundaries in a New Media Environment, "Confronting New Media: Legal and Interpersonal Challenges in an Actual Team Experience," ABC, Montreal, Quebec, Canada. (October 20, 2011). Bayless, M. L., 2011 ABC-SE Regional Conference, Communicating Across the Generations, "The Generational Interpretation: Texting, Facebook, and Going Online During Class," Association for Business Communication-Southeastern United States, Charleston, SC. (April 1, 2011). Bayless, M. L., Johnson, B. S., Association for Business Communication-Southwestern United States, "Assessing the Value Added Component of Business Communication," Annual Meeting, Federation of Business Disciplines, Houston, TX. (March 11, 2011). Cruise, G. (Presenter & Author), Jennings, S. E., Bayless, M. L., Association for Business Communication, "Teaching with Technology SIG: Student Engagement through Technologies in the Business Communication Course," Association for Business Communication, Chicago, Il. (October 2010). Bayless, M. L., P. o. 9. p., 75th Annual Convention, Creating Synergy in the Windy City, "From Humor to Gizmos: Teaching Tips to Energize Your Classes," Association for Business Communication, Chicago, IL. (October 29, 2010). Austin, T., Bayless, M. L. (Presenter & Author), 75th Annual Convention, "Refresh Your APA Knowledge with the 6th Edition," Association for Business Communication, Chicago, IL. (October 27, 2010). Bayless, M. L., Business Communication Speaker Series, "Adding Personality to Your Online Business Communication Course," Pearson's, Webinar. (September 27, 2010). Bayless, M. L., Wilson, S. A., Mountain Plains Business Education Association 2010 Annual Conference, "How is Quality Determined? Educational Accountability," Mountain Plains Business Education Association, Fort Collins, Colorado. (June 26, 2010). Bayless, M. L. (Presenter & Author), Wardrope, W. (Author Only), ABC - Southwestern U.S. - FBD, "Business Communication Instruction in MBA Programs: Does Our Work Stop after the Undergraduate Business Course? Should It?," FBD, Dallas, TX. (March 5, 2010). Bayless, M. L. (Presenter & Author), ABC-Southwestern United States, FBD, "Virtual Team Communication: Facilitating Information Exchanges," FBD - ABC-SWUS, Dallas, Texas. (March 5, 2010). Bayless, M. L., Pearson's Business Communication Technology Summit, "Tips on Using Blackboard in the Business Communication Classroom," Pearson's Publishing, Orlando, Florida. (February 19, 2010). Bayless, M. L., Wilson, S. A., Cluster Conference of Texas Business and Technology Educators Association, "Driven to Distraction," TBTEA, Athens, Texas. (November 10, 2009).

5 Wardrope, W., Bayless, M. L., 2009 Association for Business Communication, "Culture, Language, and Globalization: How Well Do MBA Programs Measure Up?," ABC, Portsmouth, VA. (November 6, 2009). Wilson, S. A. (Presenter & Author), Bayless, M. L. (Presenter & Author), 2009 Association for Business Communication Conference, "Driven to Distraction: Immediacy in Communication," Association for Business Communication, Portsmouth, VA. (November 6, 2009). Bayless, M. L. (Presenter & Author), D. M. (Coordinator/Organizer), 2009 Association for Business Communication 74th Annual Conference, "Outstanding Teachers Panel: Ten Tips When Back in the Classroom," Association for Business Communication, Portsmouth, Virginia. (November 5, 2009). Bayless, M. L., Wilson, S. A., 2009 Association for Business Communication Conference, "Online Business Communication Courses: Pedagogy for Electronic Delivery System," ABC, Portsmouth, VA. (November 4, 2009). Johnson, B. S. (Presenter & Author), Bayless, M. L. (Presenter & Author), Association for Business Communication - Southwestern United States, "The Changing Face of Business Communication Instruction," Association for Business Communication-Southwestern United States, Oklahoma City, OK. (February 2009). Bayless, M. L. (Presenter & Author), Johnson, B. S. (Presenter & Author), Wilson, S. A. (Presenter & Author), Association of Business Information Systems, "Blogs: A View through the Lens of Business and Education," Association of Business Information Systems, Oklahoma City, OK. (February 2009). Bayless, M. L., Cluster Conference of the Texas Business and Technology Educators Association. Surfing the Waves of Change in Business Education, "To Blog or Not to Blog: That is the Question.," TBTEA, Athens, TX. (November 10, 2008). Dyrud, M. (Presenter & Author), Bayless, M. L. (Presenter & Author), 2008 Association for Business Communication 73rd Annual Convention, "Motivating our Students: Outstanding Teachers Share Their Secrets," Association for Business Communication, Lake Tahoe, NV. (October 31, 2008). Bayless, M. L. (Presenter & Author), Grubbs, J. Keaton (Presenter & Author), 2008 Association for Business Communication Conference, "Nonverbal and Listening Strategies: Keys to Successful Business Negotiation," Association for Business Communication, Lake Tahoe, NV. (October 31, 2008). Poster Presentations Bayless, M. L. (Presenter & Author), Austin, T., Bright Ideas Conference, ""Teaching Team Skills in Ten Minutes"," SFASU, Nacogdoches. (April 8, 2010). Local Presentations Bayless, M. L., Texas Business and Technology Educators Association Fall Cluster Conference, "Ten Tips for Microsoft Access 2010," TBTEA, Nacogdoches, Texas. (November 15, 2011). Bayless, M. L. (Presenter & Author), Wilson, S. A. (Presenter & Author), T-BUG: Best of the Old, Best of the New, "Capitalizing on Virtual Teams Using Blackboard," Texas Blackboard Users Group, Nacogdoches. (October 15, 2009).

6 Bayless, M. L. (Presenter & Author), Creativity Summit: Solutions for Business, Government, and Education, "Developing Team Interaction," Texas Institute for Creativity and Innovation, Nacogdoches, TX. (February 5, 2009). Bayless, M. L., Jennings, S. E. (Presenter & Author), 2013 Summer Distance learning Conference, "Blogging: Practical Application for the Online Classroom," Northeast Texas Consortium Campuses - NETNET, SFASU, Nacogdoches. (August 6, 2013). HONORS AND RECOGNITIONS Recognition for Journal Articles, Department of Business Communication & Legal Studies, Scholarship/Research. (April 26, 2012). Received $100 certificate to be used toward travel expenses for conference in academic year. Presidential Award, Federation of Business Disciplines, Leadership. (February 29, 2012). Recognized with a plaque for term as President of the Federation of Business Disciplines from Association for Business Communication Distinguished Member, Association for Business Communication, Service, Professional. (October 21, 2011). The Distinguished Member Award acknowledges long-term service to the Association for Business Communication and to the discipline. The award identifies excellence in areas important to the teaching of communication as well as to advancing communication as a discipline. Recognition for Journal Articles, Nelson Rusche College of Business, Scholarship/Research. (October 1, 2011). Received faculty development funds based on publishing three journal articles in prior year. Approximately $1750. Francis W. Weeks Award of Merit, Association for Business Communication, Service, Professional. (October 29, 2010). Received award for 75th Diamond Anniversary Keepsake, a 112 page document reflecting through words and pictures on the history of the association as well as other general service to the association. Recognition as FBD Program Chair-Elect, Federation of Business Disciplines, Leadership. (March 3, 2010). Received plaque at awards dinner for work leading to FBD 2010 meeting. TEACHING ACCOMPLISHMENTS Classes Taught Stephen F. Austin State University, Spring 2013 BCM 247 9, Business Communication Honors BCM , Managerial Communication GBU , Records Management Stephen F. Austin State University, Fall 2012 BCM , Business Communication BCM , Managerial Communication GBU , Records Management Stephen F. Austin State University, Summer 2012 BCM , Managerial Communication

7 BCM , Managerial Communication Stephen F. Austin State University, Spring 2012 BCM , Business Communication BCM 247 8, Business Communication Honors GBU , Records Management Stephen F. Austin State University, Fall 2011 BCM , Business Communication BCM 247 6, Business Communication GBU 440 1, Records Management Stephen F. Austin State University, Summer 2011 BCM , Business Communication BCM , Managerial Communication Stephen F. Austin State University, Spring 2011 BCM , Business Communication BCM 247 8, Business Communication GBU , Records Management Stephen F. Austin State University, Fall 2010 BCM , Business Communication BCM , Business Communication GBU 440 1, Records Management Stephen F. Austin State University, Summer BCM , Business Communication BCM , Seminar Business Communication Stephen F. Austin State University, Spring 2010 BCM , Business Communication BCM 247 7, Business Communication GBU , Records Management Stephen F. Austin State University, Fall 2009 BCM , Business Communication BCM 247 6, Business Communication GBU 440 1, Records Management Stephen F. Austin State University, Summer BCM , Business Communication BCM , Seminar Business Communication Stephen F. Austin State University, Spring 2009 BCM , Business Communication GBU 440 1, Records Management Stephen F. Austin State University, Fall 2008 BCM , Business Communication GBU 440 1, Records Management Professional Development Worked with OIT to develop an all 247 course., "247 ALL", Office of Instructional Technology. (August 18, Present).

8 Seminar, "COB Teaching Excellence Online Teaching", COB Teaching Excellence Center. (September 1, Present). Comments on Student Evaluations. (September 1, August 31, 2012). My GBU 440 Records Management student evaluation numbers were high with an average score of 4.73 (64% of students responding) in Fall 2011 when the course was face to face and 4.54 (84% of students responding) in Spring 2012 when the course was online. Considering the complexity of the course online, I was pleased with that number. I would have liked the evaluations of the BCM 247 Honors course to be a little higher than the average of 3.98 as my online course in the same subject averaged In trying to keep the diversity of activities both high and interesting, I may have missed connecting some of them effectively to the course material. I think I need to work on my expectations for the course and my students' expectations. In the online 247 class for Spring 2012, I use the chats to add cohesion to the course. In that semester the chat feature in Blackboard first worked poorly and then broke completely and OIT was unable to repair it. I had to switch to a new platform called Elluminate which provided its own challenges. Hopefully, chats will be improved with D2L. In Summer 2012, I was again teaching the BCM 520 for graduate students. Working with D2L for the first time was a challenge for both faculty and students. I think some of the comments about the amount of time they had to do assignments was mistaken. In a shortened summer format, several days notice should have been sufficient time. I wanted to use new and different assignments than had been taught in the course before and it took some time to prepare them. I plan to meet with accounting faculty to be sure that what is happening in the course is what they are interested in having taught. Overall, my Fall semester teaching evaluations were the highest. However, in that semester I taught familiar versions of courses with the exception of textbook changes in GBU 440 and the face-to-face format helped me work with those. In the spring and summer, I was working with newer courses and technology challenges. I already have some ideas for improving the tone and activities in the honors section of BCM 247. Workshop, "D2L Summer Camp", Office of Instructional Technology. (August 14, August 17, 2012). Workshop, "Desire 2 Learn Classes", Office of Instructional Technology. (February April 2012). Conference Attendance, "National Business Education Association convention", NBEA. (April 3, April 7, 2012). Comments on Student Evaluations. (September 1, August 31, 2011). In both the GBU 440 and the BCM 247 courses, my evaluations for the online courses have improved slightly over the face-to-face courses. At one time the evaluations for the online courses were lower than the face-to-face courses. Several students commented on the required and optional chats I have implemented in the courses. They feel this is a good opportunity for connection in the course and to have their questions answered. BCM 520 Managerial Communication was an online course for Summer 2011 and it was my first time to teach this relatively new course which is still in a development phase. I think I can make some changes to improve the student experience in this course. I patterned the course off the first online section of the course offered by Dr. Austin in the Spring 2011, so I don t think I quite captured my voice in the course. Only 56% of the students did the evaluation which means that I didn t get feedback from a number of the students the results were based on 9 students responses. A number of the students had not had an online course before and seemed more comfortable with a

9 face-to-face format. I was also trying to determine the level of writing and the amount of assignments. I probably had more assignments than I could keep up with effectively. While most of the comments were positive, I have some ideas for improvement on this course and would expect better evaluations the next time around. Student Evaluations, "Comments on Evaluations". (September 1, August 30, 2009). In reviewing my student evaluations, I was pleased to see that in most of my classes two of my highest evaluation scores were in "My instructor displays enthusiasm when teaching" and "I believe my instructor wants everyone to succeed in this course." My evaluations across courses were fairly consistent. Revised Online Course, "Virtual Team Communication", Rusche College of Business. (July 10, 2009). While this course was first offered in Summer 2007, it was revised and updated in an online format for Summer 1, Teaching Excellence Center - Teaching circles. (August May 2009). Conducted two teaching circles and participated in VOICES online teaching circle during year. Workshop, "Working with Troubled Students", SFA. (February 12, 2009). Faculty Development Conference Attendance, "11th Annual Texas A&M Assessment Conference. Learn...Share...Innovate," Texas A&M, College Station, TX. (February 20, February 22, 2011). Workshop on Generation iy students, "Understanding Generation. iy Students," TEC and Office of Student Affairs, Nacogdoches, TX. (October 15, 2010). Conference Attendance, "Best of the Old, Best of the New, Texas Blackboard Users Group (TBUG Conference)," TBUG, Nacogdoches, TX. (October 14, October 16, 2009). Workshop, "Introduction to Second Life," SFA. (February 13, 2009). Workshop conducted in General Business Department Labs for faculty about Second Life. Conducted by Matthew Sutherlin (School of Art) and Susan Jennings (GBU). Conference Attendance, "Creativity Summit: Solutions for Business, Government and Education," Texas Institute for Creativity and Innovation, Nacogdoches, TX. (February 4, February 5, 2009). Teaching Innovations Summer 2012, BCM This was the first semester to use D2L. Although I had taught the course the previous summer, I made revisions from the version that had been taught and added new assignments. In addition, we offered two sections of the course. One was primarily for accounting majors and the other for business, communication, interdisciplinary majors, etc. Different assignments were used to better focus student interest. As the course was online, D2L was used extensively including the chat feature. Spring 2012, BCM As part of our assessment, we revised the report assignment to have an individual focus instead of a team focus.

10 Spring 2012, BCM This was our first attempt at teaching an honors course for BCM 247. I decided to ramp up the technology of the course more than in a usual section of the course. The students worked with Prezi presentation software in addition to PowerPoint. Other software programs were implemented on projects throughout the semester. Fall 2011, GBU We switched to the 2010 version of Microsoft Access which required a new text which received favorable reviews from the students. Summer 2011, BCM Pedagogical Innovation: This summer I worked with fellow faculty (Susan Jennings, Betty Johnson and Judi Biss) on a trial of a new website called YouSeeU. Each student prepared two video presentations, uploaded them to the website, created appropriate Powerpoint presentations and synced those to the video. The faculty then inserted comments so the students could see them when they played back their presentations. After a successful trial in four online sections, the faculty recommended use of the website for Fall 2011 in online business communication courses. The report theme was also technology based and focused on exploring technology etiquette issues in terms of safety, security, privacy, and courtesy in the workplace. Summer 2011, BCM This was a new course preparation for me. I taught this course at the graduate level. For newer technology, I added a blogging component which required students to create a blog, post threeparagraph entries twice a week, follow other classmates blogs, and edit their own blogs. Former students had suggested more communication based on technology and blogging was one of the items mentioned. Spring 2011, BCM The report theme for this course was Body Art in the Workplace and focused on business issues and generational differences in the interpretation of body art (piercings and tattoos) in the workplace. Spring 2011, GBU Redesigned several of the online course modules to update the course. Fall 2010, BCM The report theme for this semester focused on the value of breakfast and how a restaurant should expand to include or not include a breakfast option. Summer , BCM Worked with Betty Johnson to develop a theme approach to assignments so the oral presentation, team report, good news, bad news, and persuasive letters all were involved with the same theme-- obesity in the workplace. Summer , BCM Continued to update the required software for this course to reflect updated information. Spring 2010, GBU This course was revised for the online format for the first time in several semesters. Previous projects were scanned to PDF files so students could view sample projects. Summer , BCM Computer Applications: added component of the virtual world Second Life to the course, added additional articles to review, added new software such as DimDim, GotoMeeting, and LiveMeeting for students to review.

11 SERVICE ACCOMPLISHMENTS External Connections and Partnerships Judge for State Phi Beta Lambda Student Conference, Phi Beta Lambda, Nacogdoches, TX, Henry Dunn and Carol Wright, Conference Directors. (April 13, 2013). Served as a judge for the Impromptu Speaking and Prepared Speaking Events for the state contest held on campus. Determined top finishers eligible for national competition on California. Professional Memberships Beta Gamma Sigma. (September 1, Present). Mountain Plains Business Education Association. ( Present). Association for Business Communication Southwestern United States. (September 1, Present). Texas Business and Technology Educators Association. (September 1, Present). National Business Education Association. (August 1, Present). Phi Kappa Phi. (November 16, Present). Association for Business Communication. (September 1, Present). Delta Pi Epsilon. (June Present). Professional Service Federation of Business Disciplines, Conference-Related. Pro Bono, approximately 50 hours spent for the year. (March Present). President for FBD for Conduct business meeting, awards banquet, and other conference activities. VP & Program Chair for FBD for VP & Program Chair-Elect for FBD for Program Chair for for the 2011 conference to be held in Houston, Texas, for all of the business disciplines. Was elected at March 2009 Board of Directors meeting of FBD to serve as program chair-elect. Texas Business and Technology Educators Association, Texas, Reviewer. Pro Bono, approximately 2 hours spent for the year. (May 15, 2013). Journal of Education for Business, Reviewer. Pro Bono, approximately 6 hours spent for the year. (February 28, March 7, 2013). Sam Houston State University, Reviewed reports and selected scholarship winner. Pro Bono, approximately 6 hours spent for the year. (March 23, 2012). Association for Business Information Systems, New Orleans, Louisiana, Reviewer. Pro Bono, approximately 6 hours spent for the year. (October 1, November 15, 2011). ABC-SWUS, New Orleans, LA, Reviewer. Pro Bono, approximately 5 hours spent for the year. (October 15, October 31, 2011).

12 Journal of Business & Training Education, Louisiana, Reviewer. Pro Bono, approximately 15 hours spent for the year. (June August 2011). Daughters of the American Revolution (DAR), Nacogdoches, Texas, Member. approximately 20 hours spent for the year. (July August 2011). Association of Business Communication, Houston, TX, Reviewer. (March August 2011). Association for Business Communication, Officer, Past President. Pro Bono, approximately 60 hours spent for the year. (November 1, August 31, 2011). Texas Business and Technology Educators Association Journal, Austin, TX, Reviewer. Pro Bono, approximately 10 hours spent for the year. (April 1, May 20, 2011). Association for Business Communication, Nacogdoches, TX, Editor. Pro Bono, approximately 75 hours spent for the year. (April October 29, 2010). Association for Business Communication, Conference-Related. Pro Bono, approximately 60 hours spent for the year. (December August 2010). Association for Business Communication, Committee Member. Pro Bono, approximately 25 hours spent for the year. (January November 2009). Association for Business Communication, Southwestern United States, Houston, TX, Reviewer. Pro Bono, approximately 6 hours spent for the year. (October November 2009). Reviewed five papers for meeting in February 2009 in Oklahoma City Association for Business Communication, Dallas, TX, Reviewer. (March August 1, 2009). Reviewer for Association for Business Communication Southwestern United States proceedings. Association for Business Information Systems, Reviewer. (March August 1, 2009). Reviewed three papers/proposals for Association for Business Information Systems meeting. Association for Business Information Systems, Oklahoma City, OK, Referee. ( August 1, 2009). Referee for presentation for association for business information systems conference. Association for Business Information Systems, Oklahoma City, OK, Referee. ( August 1, 2009). Referee for presentations for conference. Federation of Business Disciplines, Dallas, TX, Program Chair-Elect. Pro Bono, approximately 15 hours spent for the year. (May 16, May 17, 2009). Association of Business Information Systems, Houston, TX, Reviewer. Pro Bono, approximately 6 hours spent for the year. (November 2008). SFA Service Mentor for new faculty member, Mentor. approximately 60 hours spent for the year. (September 1, Present). Advise Probation Freshman and Sophomores, Assistant Advisor. approximately 60 hours spent for the year. (September 1, Present).

13 BCM 247 Core Course Coordinator, Coordinator. approximately 60 hours spent for the year. (September 1, Present). Technology Committee, Member. approximately 20 hours spent for the year. (September 1, Present). Search Committee, Member. approximately 25 hours spent for the year. (February June 2012). Assessment Committee for Department, Chairperson. approximately 20 hours spent for the year. (September 1, August 31, 2011). Search Committee, Member. approximately 30 hours spent for the year. (March August 2009). Assurance of Learning Committee, Member. approximately 15 hours spent for the year. (August Present). Teaching Excellence Committee, Chairperson. approximately 25 hours spent for the year. (September 1, August 31, 2012). Written Curriculum Assessment, Chairperson. approximately 5 hours spent for the year. (September 1, September 30, 2011). Teaching Excellence Committee, Chairperson. approximately 25 hours spent for the year. (September 1, August 31, 2011). Promotion and Tenure Committee, Member. approximately 15 hours spent for the year. (September 1, May 15, 2011). College Council, Chairperson. approximately 50 hours spent for the year. (September 1, August 1, 2010). Elected Chairman for Strategic Planning Committee, Member. approximately 25 hours spent for the year. (September 1, August 1, 2010). Undergraduate Curriculum Content and Evaluation Committee, Chairperson. approximately 3 hours spent for the year. (September 1, August 1, 2010). Tenure and Promotion Committee, Member. approximately 15 hours spent for the year. (October 1, February 1, 2009). Assessment, Member. approximately 75 hours spent for the year. (September 1, Present). Responsible for assessing the university core curriculum as well as other areas related to university assessment. Teaching Excellence Center Associates, Member. approximately 15 hours spent for the year. (August 1, Present). UIL Regional Competition, Director. approximately 12 hours spent for the year. (April 20, April 21, 2012). Teaching Excellence Committee, Member. approximately 15 hours spent for the year. (January 1, August 31, 2011).

14 UIL Computer Applications Contest, Director. approximately 15 hours spent for the year. (April 15, April 16, 2011). Program Review Committee, Chairperson. approximately 3 hours spent for the year. (September 1, August 30, 2010). UIL Computer Applications Contest, Co-director. approximately 15 hours spent for the year. (April 24, 2010). Worked with Ann Wilson and Steven Bradley to arrange Room 222 so 24 high school district winners can bring computers and printers to the classroom for a computer applications competition. UIL Computer Applications Contest, Co-director. approximately 15 hours spent for the year. (April 24, 2010). Interim Co-Director of Teaching Excellence Center, Co-director. approximately 200 hours spent for the year. (August 1, June 20, 2009). UIL Computer Applications Contest, Assistant Administrator. approximately 15 hours spent for the year. (April 25, 2009). University Women's Club Fall Tea, Chairperson. approximately 15 hours spent for the year. (August 4, September 18, 2008).