Facility Commander 2.2 with VisioWave Setup Guide

Transcription

1 GE Security Facility Commander 2.2 with VisioWave Setup Guide P/N B 19APR09

2 Copyright Copyright 2009 GE Security, Inc. All rights reserved. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from GE Security, Inc., except where specifically permitted under U.S. and international copyright law. Document number: B Disclaimer The information in this document is subject to change without notice. GE Security, Inc. ( GE Security ) assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this document. For the latest documentation, contact your local supplier or visit us online at This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental. Trademarks and patents GE and the GE monogram are registered trademarks of General Electric Company. The Facility Commander 2.2 with VisioWave name and logo are registered trademarks of GE Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. Intended use European Union directives Use this product only for the purpose it was designed for; refer to the data sheet and user documentation for details. For the latest product information, contact your local supplier or visit us online at The European directive Waste Electrical and Electronic Equipment (WEEE) aims to minimize the impact of electrical and electronic equipment waste on the environment and human health. For proper treatment, recovery, and recycling, you can return the equipment marked with this symbol to your local supplier upon the purchase of equivalent new equipment, or dispose of it in designated collection points. Further information can be found on the following website: European representative for manufacture (EMC): GE Security B.V., Kelvinstraat 7, 6003 DH Weert, The Netherlands.

3 Content Introduction 1 Recommended minimum requirements 1 Facility Commander VisioWave 2 Facility Commander 2.2 features supported by the VisioWave driver 2 Facility Commander 2.2 configuration for VisioWave 4 VisioWave DVR configuration 4 Camera configuration 5 Event-based video tagging 6 Searching for alarms, events, and text 7 Searching for Motion Alarms 7 Playing video at the selected search result instance 8 VisioWave configuration for Facility Commander Equipment configuration 9 Equipment configuration for VisioWave VOS 3.x 9 PTZ camera configuration 10 Equipment configuration for VisioWave VOS 4.x 11 IP Camera PTZ configuration 14 Video playback from Facility Commander Video playback configuration for VisioWave VOS 3.x 16 Video playback configuration for VisioWave VOS 4.x 18 Remote Storage support in Facility Commander Motion alarms in Facility Commander VisioWave Event Manager 21 VisioWave Activity Detection 21 Motion alarm configuration for VisioWave VOS 3.x 21 Motion alarm configuration for VisioWave VOS 4.x 22 Motion alarm search from Facility Commander VisioWave event server failover (VOS 4.x only) 24 Signal Facility Commander 2.2 events to the VisioWave Event Manager 25 VisioWave driver events 25 Playback Auto Stream switch 25 Time synchronization of the recorder with Facility Commander Known limitations 27 Technical Support 28 Contacting Technical Support 28 Facility Commander 2.2 with VisioWave Setup Guide i

4 ii Facility Commander 2.2 with VisioWave Setup Guide

5 Introduction This document describes how a VisioWave recorder is configured for use with the Facility Commander 2.2 system. It provides the software and hardware requirements, Facility Commander 2.2 features supported by VisioWave, and configuration procedures for Facility Commander 2.2 and VisioWave. After configuring a VisioWave DVR in the Facility Commander 2.2 application, you must configure the DVR using the VisioWave configuration system. Each of the features supported by the Facility Commander 2.2 VisioWave Video Driver requires specific DVR configuration options. Configuration of the DVR is performed through the VisioWave Central Configuration Server (CCS). Recommended minimum requirements Facility Commander 2.2 You must have Facility Commander 2.2 installed. The following are the minimum hardware requirements for a Facility Commander 2.2 client computer: CPU Dual processor/dual core or Single processor/quad core at 2.XX GHz or higher RAM 4 GB or higher NIC 1 Gb Video - Graphics card hardware support for DirectX 9 with Pixel Shader 3 Facility Commander 2.2 with VisioWave Setup Guide 1

6 VisioWave The following are the minimum software requirements for VisioWave: GE VisioWave DVRs running VOS version 3.x or 4.x GE VisioWave Central Configuration Server (CCS) version 3.x for DVRs with VOS 3.x and CCS version 4.x for DVRs with VOS 4.x The following GE VisioWave DVRs are supported: GE Discovery 300 (VOS version 3.x) GE Evolution HD (VOS version 3.x) GE Discovery 105 E (VOS version 4.x) GE Discovery 1205 (VOS version 4.x) GE Discovery 2400 (VOS version 4.x) GE Discovery 2405 (VOS version 4.x) GE Discovery 2415 (VOS version 4.x) GE Evolution 3005 (VOS version 4.x) Facility Commander 2.2 features supported by the VisioWave driver All features listed below are supported in the Facility Commander 2.2 application, provided the VisioWave recorder is configured as specified in VisioWave configuration for Facility Commander 2.2 on page 9. Connect to device Live video Play Pause Resume Stop Controlling PTZ operation on a PTZ Camera Set PTZ Camera presets 2 Facility Commander 2.2 with VisioWave Setup Guide

7 Playback video Play forward Play reverse Pause Resume Fast forward Fast reverse Forward and reverse single-stepping Stop Synchronized playback of multiple cameras Playback based on recorder date and time Video loss events The following criteria constitute video loss: Input not configured or incorrectly configured Camera not connected to input For IP cameras: camera or network is down COM fail event The following criteria will constitute a COM failure: Recorder put offline Recorder restarted Network down Recorder not configured Synthetic frames indicating the video or network loss Motion alarms VisioWave Event Manager failover (VOS 4.1) Search for events across DVR and Remote Storage Support for Remote Storage Support for Video storage Support for event/alarm/text search Motion Search (VOS 4.2 and newer only) across DVR and Remote Storage Highest available FPS playback across DVR and Remote storage Playback auto stream switch across FPS tracks until video ends VisioWave Event Manager failover (VOS 4.1 and newer) Facility Commander 2.2 with VisioWave Setup Guide 3

8 Facility Commander 2.2 configuration for VisioWave The following section describes the configuration of a VisioWave device using the Facility Commander 2.2 application. Facility Commander 2.2 uses a web tool to configure all the equipment installed in a system. Refer to the Facility Commander 2.2 Installation Manual for information about accessing the tool and using the configuration options. VisioWave DVR configuration To configure a VisioWave DVR: 1. In the Facility Commander 2.2 application Browser Menu, click Device Management to expand the menu options. 2. Click Digital Video Recorders to open the Digital Video Recorders page. 3. Click Add DVR to open the Configure Digital Video Recorder page. 4. In the Tag Name field, enter a unique name for your DVR. 5. Click the Model tab and configure the settings as follows: Model: From the Model list, select GE VisioWave. Number of Inputs: Enter the number of inputs for the DVR. Time Zone: Set the time zone for the device Facility Commander Server: Select the server on which the DVR driver will be hosted. The choices in the list include all media servers installed and configured. Choose the server that is closest to the DVR for minimum latency with respect to communication with the DVR. Video Clip Search Timeout (seconds): Use the default value of 30 seconds. 6. Click the Addresses tab and configure the settings as follows: IP Address or Host Name: Enter the IP address of the recorder. Port: This field is not used for the VisioWave driver. Enter 0 in the Port field. RS-485 Address: This field is not used for the VisioWave driver. Converter Address: Enter the IP address of the VisioWave remote storage device used by DVR (if applicable). Converter Port: This field is not used for the VisioWave driver. 7. Click the Advanced tab. Use all of the default entries in the Advanced tab. 4 Facility Commander 2.2 with VisioWave Setup Guide

9 8. Click the Alarms tab. From the DVR Communications Alarm list, select one of the predefined alarms. 9. Click the Facility tab. From the list of available facilities, select the facility that you want the DVR assigned to. 10. To complete the configuration, click Submit. Camera configuration To configure a camera: 1. In the Facility Commander 2.2 application Browser Menu, click Device Management to expand the menu options. 2. Click Cameras to open the Cameras page. 3. Click Add Camera to open the Configure Camera page. 4. In the Tag Name field, enter a unique name for your camera. 5. Click the General tab and configure the settings as follows: Linked to DVR: This field is automatically populated when the camera is linked to a DVR. DVR Camera Input: This field is automatically populated when the camera is linked to a relevant DVR input. PTZ Controller: If the Camera is a PTZ camera, select the DVR that controls the PTZ operations from the PTZ Controller list. Bus Address: Enter the Bus Address as the input number with an index base of 0. If a DVR has a PTZ camera in channel 1 enter a value of 0, if it has a PTZ camera on channel 2 then enter a value of Click the Alarm tab and configure the settings as follows: Motion Detection Alarm: From the list, select the alarm profile that is defined for a motion alarm. Video Loss Alarm: From the list, select the alarm profile that is defined for a video loss alarm. 7. Click the Facility tab. From the list of available facilities, select the facility that you want the camera assigned to. 8. To complete the configuration, click Submit. Facility Commander 2.2 with VisioWave Setup Guide 5

10 To link a camera to a DVR: 1. In the Facility Commander 2.2 application Browser Menu, click Device Management to expand the menu options. 2. Click Digital Video Recorders to open the Digital Video Recorders page. 3. Find the DVR that you want to link, and then click Link Cameras to open the Link Cameras page. 4. For each DVR Camera Input, select the camera to be linked from the Linked Camera list. 5. To complete the configuration, click Submit. Event-based video tagging Facility Commander 2.2 supports tagging a camera s playback track on a DVR with event text. The tagging can be configured to occur on specific alarm events or reader events. The tagged event text can be searched and video can be extracted from the tagged location. The following procedure provides an example of tagging a camera on a motion event. To tag a camera on an event: 1. In the Facility Commander 2.2 application Browser Menu, click Event Action Mapping to open the Event Action Mappings page. 2. Click Add Event Action Mapping to open the Configure Event Action Mapping page. 3. Configure the Event options as follows: Event Source Type: From the Event Source Type list, select Camera. Event Sources: From the Event Sources list, select the camera to be tagged. Event Types By Condition: From the Event Types by Condition list, select Set + Motion Detection Alarm. 4. Configure the Action options as follows: Subsystems: From the Subsystems list, select Digital Video. Subsystems Actions: From the Subsystems Actions list, select Video Tagging. Destination: From the Destination list, select the camera to be tagged when motion event occurs on the selected camera in Event Sources. 6 Facility Commander 2.2 with VisioWave Setup Guide

11 5. To complete the configuration, click Submit. Note: The procedures shown above describe tagging a storage track on a DVR from the Facility Commander 2.2 application. The event tags can be searched in Facility Commander 2.2 from the Video Viewer. There is no guarantee that the storage track exists at the time of tagging the camera track for an event. To guarantee the existence of video at the time of video tagging, you must configure the event-based video storage in the VisioWave Central Configuration Server (CCS). Refer to VisioWave configuration for Facility Commander 2.2 on page 9. Searching for alarms, events, and text Facility Commander 2.2 has the ability to search for events that have occurred in the system. The VisioWave driver supports search for alarms, events, or text stored on a DVR and Remote storage. The driver does not require any additional configuration in Facility Commander or with the VisioWave CCS to enable searching. As soon as the DVR is put online, search functionality is available. The driver supports all of the filter criteria in the search window. Filters include: Camera filter Date filter Time filter Alarm/ event/ text filter Searching for Motion Alarms The VisioWave driver supports motion alarm search through the Motion Search interface. Support for motion alarm search is available only in VisioWave DVRs running VOS 4.2 or newer. Additional configuration steps are required in the CCS, as specified in Motion Alarm Search from Facility Commander 2.2. The driver supports all of the filter criteria in the search window. Filters include: Camera filter Date filter Time filter Motion Grid filter Facility Commander 2.2 with VisioWave Setup Guide 7

12 Playing video at the selected search result instance The user can double-click any alarm or event from the search results list. The driver finds the playback video for the camera and starts playing the video. The video is played only if the video track exists on the DVR at the selected alarm or event start time. If there is no video at the selected instance, the earliest recorded video is played back. If there is no recorded video at all, synthetic frames indicating no file (VOS 4.x) or black frames (VOS 3.x) are displayed. To ensure that video exists at an alarm or event time, you must configure the DVR to start video storage when the alarm occurs. For detailed information, refer to VisioWave configuration for Facility Commander 2.2 on page 9. 8 Facility Commander 2.2 with VisioWave Setup Guide

13 VisioWave configuration for Facility Commander 2.2 After configuring the VisioWave DVR in Facility Commander 2.2, the DVR must be configured using the VisioWave configuration system outlined in this section. Each of the features supported by the VisioWave driver requires specific DVR configuration options. Configuration of VisioWave recorders is performed through the Central Configuration Server (CCS). All VisioWave equipment in the system receives its configuration from the CCS. The CCS provides a Web interface and is a single point configuration system for all VisioWave DVRs in an installation network. Default parameters are provided wherever necessary to allow you to focus on the core configuration parameters. Detailed information pertaining to the CCS is beyond the scope of this document. From the CCS home page, click the User s Guide tab to open the CCS User Manual for detailed information about the CCS. Visit for more information on GE VisioWave solutions. If you are installing the VisioWave Central Configuration Server on the same machine as the Facility Commander 2.2 server or media server, and if your firewall is ON, TCP port 80 must be entered in the exception list. To add a port to the exceptions list: 1. Click Start, and then click Control Panel. 2. In the Control Panel window, click Security Center, and then click Windows Firewall. 3. On the Exceptions tab, click Add Port, and then enter the name and Port number (80). Click TCP, and then click OK. The Facility Commander 2.2 VisioWave driver supports DVRs that run both 3.x and 4.x versions of the VisioWave Video Operating System (VOS) firmware. Each major version, 3.x and 4.x, has its own dedicated CCS associated with the VOS. The CCS version is shown at the top right corner of the CCS pages. Equipment configuration Equipment configuration for VisioWave VOS 3.x To start VisioWave VOS 3.x: 1. Open Internet Explorer and enter the URL of CCS v3.x. 2. The Central Configuration Server home page appears. Facility Commander 2.2 with VisioWave Setup Guide 9

14 To configure equipment: 1. Click the Equipment tab to open the List of Video Equipment page. 2. Click the New Video Equipment button to open the Basic Parameters form. 3. Enter all pertinent information on the Basic Parameters form, and then click Next to advance to the next form. After all forms are complete, click Finish. To configure a camera: 1. From the Central Configuration Server home page, click the Inputs tab to open the List of Video Inputs form. The inputs form has the DVR inputs configured with default values. To change the parameters, select the input and click the Edit button. 2. Click the New Video Input button to open the New Video Input form. Enter all pertinent information on the form and click OK. 3. Configure all inputs with communication ports in sequential order starting from For Example: The equipment has 3 video ports. The communication ports for the video ports must be 5001, 5002, and 5003 respectively. 4. To complete the configuration, click Apply on the Central Configuration Server home page. PTZ camera configuration After the configuration of the camera as described above, the following steps are required to support the pan-tilt-zoom (PTZ) functionality through the Facility Commander 2.2 client. Note: The VisioWave driver sends PTZ commands to the DVR over TCP ports starting from The last two digits of the PTZ port number and the PTZ camera input control port number must match. For example, if the camera is configured on input port 5003, the PTZ port should be This is mandatory for correct operation of the PTZ camera within Facility Commander 2.2. To configure a PTZ camera with serial communication: 1. Connect a serial cable from the PTZ camera to the VisioWave DVR. 2. Click the Equipment tab to open the List of Video Equipment page. 3. From the Equipment page, select the equipment to be configured, and then click the Serial Ports button to open the List of Serial Ports form. 4. Click the New Serial Port button to open the New Serial Port form. 10 Facility Commander 2.2 with VisioWave Setup Guide

15 5. Enter all pertinent information on the New Serial Port form, and then click OK to return to the List of Serial Ports form. The TCP Port can be any value such as 85xx. This represents the port on which the DVR serial port manager receives the commands. 6. Select the new Serial Port from the list, and then click the PTZ Cameras button to open the New PTZ Camera for Serial Port form. 7. Enter all pertinent information on the form, and then click OK. 8. The last two digits of the PTZ port number and the PTZ camera input control port number must match. For example: If the camera is configured on input port 5003, the PTZ port should be This is mandatory for correct operation of the mobile camera from Facility Commander To complete the configuration, click Apply on the Central Configuration Server home page. Equipment configuration for VisioWave VOS 4.x To open VisioWave VOS 4.x: 1. Open Internet Explorer and enter the URL of CCS v4.x. 2. The Central Configuration Server home page appears. To configure equipment: 1. Click the Equipment tab to open the List of Video Equipment page. 2. Click the New Video Equipment button to open the Basic Parameters form. 3. Enter all pertinent information on the Basic Parameters form, and then click Next to advance to the next form. After all forms are complete, click Finish. To configure a camera: 1. From the Central Configuration Server home page, click the Inputs tab to open the List of Video Inputs form. The Inputs form has the DVR inputs configured with default values. To change the parameters, select the input, and then click the Edit button. 2. Click the New Video Input button to open the New Video Input form. Enter all pertinent information on the form, and then click OK. 3. Configure all inputs with communication ports in sequential order starting from For example: The equipment has three video ports. The communication ports for the video ports must be 5001, 5002, and Facility Commander 2.2 with VisioWave Setup Guide 11

16 4. To complete the configuration, click Apply on the Central Configuration Server home page. To configure a PTZ camera with serial communication 1. Connect a serial cable from the PTZ camera to the VisioWave DVR. 2. Click the Equipment tab to open the List of Video Equipment page. 3. From the Equipment page, select the equipment to be configured, and then click the Serial Ports button to open the List of Serial Ports form. 4. Click the New Serial Port button to open the New Serial Port form. 5. Enter all pertinent information on the New Serial Port form and click OK to return to the List of Serial Ports form. The TCP Port can be any value such as 85xx. It represents the port on which the DVR serial port manager receives the commands. 6. Select the new Serial Port from the list, and then click the PTZ Cameras button to open the New PTZ Camera for Serial Port form. 7. Enter all pertinent information on the form and click OK. 8. The last two digits of the PTZ port number and the PTZ camera input control port number must match. For Example: If the Camera is configured on Input Port 5003, the PTZ Port should be This is mandatory for correct operation of the mobile camera from Facility Commander To complete the configuration, click Apply on the Central Configuration Server home page. 12 Facility Commander 2.2 with VisioWave Setup Guide

17 To configure an IP Camera: In addition to the analog cameras, DVRs with version VOS 4.1 and newer support IP Cameras from GE, AXIS, Panasonic, and ACTi. IP Cameras supported on each of the VOS Versions: VOS 4.1 GE SymVeo GE Legend VOS GE SymVeo GE Legend Axis IP Camera VOS 4.2 GE SymVeo GE Legend GE CamPlus IP GE CamPlusIP2 Axis IP Panasonic IP ACTi IP The complete description of the configuration settings for each of the camera models is beyond the scope of this document. Refer to the VOS documentation specific to the IP Camera Integration for supported features and configuration steps. The IP Camera VOS Integration document provides the following information: Supported camera models for each camera type (For Ex: ACTi camera series 52xx, 53xx, 73xx) Supported firmware versions Supported capabilities Camera configuration requirements CCS configuration requirements The following procedures describe the high-level configuration steps for a GE Legend IP Camera. 1. From the Central Configuration Server home page, click the Inputs tab to open the List of Video Inputs form. 2. Click the New Video Input button to open the New Video Input form. Facility Commander 2.2 with VisioWave Setup Guide 13

18 3. The New Video Input form has a section dedicated to configuring IP cameras. Select the IP Camera Input radio button. From the IP Camera Type dropdown, select GE IP Camera (Sym). From the IP Camera Model dropdown, select Legend. Enter the IP Address of the Legend Camera in the Address Field. Accept the remaining default settings unless you require specific video settings. 4. In the network setting section choose the appropriate TCP port. The TCP ports for DVR inputs are numbered starting from The port number (mod) 5000 will represent the camera number in Facility Commander Navigation tree. Facility Commander 2.2 users will not be able to differentiate between analog and IP Camera inputs. Both appear in the VMC tree as normal analog cameras. 5. Enter all pertinent information on the New Video Input form, and then click OK to return to the List of Video Inputs form. 6. To complete the configuration, click Apply on the Central Configuration Server home page. IP Camera PTZ configuration GE Legend is an IP camera that also has PTZ capabilities. The PTZ operations on legend can be performed without any serial connection to the camera. The camera is configured in the CCS according to the steps below. Once configured in the CCS, the camera appears like any other PTZ camera connected to a DVR in Facility Commander 2.2. To configure a Legend PTZ IP camera: 1. From the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 2. From the List of Video Equipment page, select the DVR to be configured, and then click the Serial Ports button to open the List of Serial Ports form. 3. Click the New Serial Port button to open the New Serial Port form. 4. Click IP Serial Passthru to enable the configuration options of the GE Legend camera. 14 Facility Commander 2.2 with VisioWave Setup Guide

19 5. Enter the IP address of the Legend camera. Leave the IP Port as the default value. Note: If the PTZ operation does not work correctly after all steps are completed, check the IP Serial Passthru port configured on Legend Camera. Enter that port number in the IP Port field on this form. 6. Click OK to return to the List of Serial Ports form. Select the configured serial port, and then click the PTZ Cameras button to open the New PTZ Camera for Serial Port form. 7. Enter all pertinent information on the form, and then click OK. Select pelco_d from the PTZ Protocol list. The last two digits of the PTZ port number and the PTZ camera input control port number must match. For example: If the camera is configured on input port 5003, the PTZ port should be This is mandatory for correct operation of the mobile camera from Facility Commander To complete the configuration, click Apply on the Central Configuration Server home page. The camera can be controlled from the Facility Commander 2.2 application just like any other PTZ camera. Video playback from Facility Commander 2.2 The VisioWave system provides continuous or permanent storage and event-based storage. Continuous or permanent storage: When an input is configured to have storage for X minutes of continuous or permanent storage, it means that from the current instant of time the DVR will keep the most recent X minutes of video, purging any content older than X minutes. Event-based storage: VisioWave supports the initiation of input storage based on an event in the system. Video storage based on an event is never deleted from the DVR unless the maximum size of the track is exceeded. The duration of the storage is configurable and the user can specify any length of time for storage provided the DVR has enough disk capacity. All DVRs that are configured in the VOS 3.1 CCS must have an Event Manager configured to enable event-based storage. If using version VOS 4.1 CCS, at least one Event Manager needs to be configured when using multiple DVRs. Refer to VisioWave Event Manager on page 21 for details. Some models, such as the Discovery 300, do not always have onboard storage media. Onboard storage media is required to enable video playback. Facility Commander 2.2 with VisioWave Setup Guide 15

20 Video playback configuration for VisioWave VOS 3.x To configure continuous storage: 1. On the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 2. On the List of Video Equipment page, select the DVR to be configured, and then click the Disk Spaces button to open the List of Disk Spaces form. 3. If required, create a new disk space by clicking the New Disk Space button. Enter all pertinent information on the form, and then click OK to return to the List of Disk Spaces form. 4. On the List of Disk Spaces form select a Disk Space, and then click the Video Storages button to open the List of Video Storages form. 5. On the List of Video Storages form click the New Storage button to open the New Storage Wizard, Video Source form. 6. On the Video Source form, select an input from the Video Input(s) list. 7. Click UDP for the Network Protocol, and then click Next to open the Storage Settings form. 8. From the Record At list, select the desired FPS value. 9. From the For list, select the length of the record you want to store for the selected track. Example: The settings in the illustration below will keep one week of storage from the current instant of time for the selected input. It will be stored on the selected disk space. 16 Facility Commander 2.2 with VisioWave Setup Guide

21 10. Click Finish. To complete the configuration, click Apply on the Central Configuration Server home page. To configure event-based storage: 1. On the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 2. On the List of Video Equipment page, select the DVR to be configured, and then click the Disk Spaces button to open the List of Disk Spaces form. 3. On the List of Disk Spaces form select a Disk Space, and then click the Video Storages button to open the List of Video Storages form. 4. On the List of Video Storages form click the New Storage button to open the New Storage Wizard, Video Source form. 5. On the Video Source form, select an input from the Video Input(s) list. 6. Click UDP for the Network Protocol, and then click Next to open the Storage Settings form. 7. Check the Trigger On check box, and then enter the name of the event in the <Event Name> box. Refer to Signal Facility Commander 2.2 events to the VisioWave Event Manager on page 25 for detailed information on event naming. 8. Enter a record time value in minutes as shown below. In the illustration below, the recorder is set to record video for 10 minutes from the time the recorder receives the event. Facility Commander 2.2 with VisioWave Setup Guide 17

22 9. Make sure that enough storage space is available for all events that require storage. To increase the storage space for the event, select the relevant storage item from the List of Video Storages form, and then click Edit to open the Edit Storage form. Enter a value in the Max Size (MB) box to provide sufficient space for the expected number of events over a period of time. Click OK. 10. Click Finish to complete the Event Storage configuration for the Event and return to the List of Video Storages form. 11. To complete the configuration, click Apply on the Central Configuration Server home page. Video playback configuration for VisioWave VOS 4.x To configure continuous storage: 1. On the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 2. On the List of Video Equipment page, select the DVR to be configured, and then click the Disk Spaces button to open the List of Disk Spaces form. 3. If required, create a new disk space by clicking the New Disk Space Button. Enter all pertinent information on the form, and then click OK to return to the List of Disk Spaces form. 4. On the List of Disk Spaces form select a Disk Space, and then click the Video Storages button to open the List of Video Storages form. 5. On the List of Video Storages form click the New Storage button to open the New Storage Wizard, Video Source form. 6. On the Video Source form, select an input from the Video Input(s) list. 7. Click UDP for the Network Protocol, and then click Next to open the Storage Settings form. 8. From the Record At list, select the desired FPS value. 9. From the For list, select the length of the record you want to store for the selected track. Example: The settings in the illustration below will keep one week of storage from the current instant of time for the selected input. It will be stored on the selected disk space. 18 Facility Commander 2.2 with VisioWave Setup Guide

23 10. Click Finish. To complete the configuration, click Apply on the Central Configuration Server home page. To configure event-based storage: 1. On the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 2. On the List of Video Equipment page, select the DVR to be configured, and then click the Disk Spaces button to open the List of Disk Spaces form. 3. On the List of Disk Spaces form select a Disk Space, and then click the Video Storages button to open the List of Video Storages form. 4. On the List of Video Storages form click the New Storage button to open the New Storage Wizard, Video Source form. 5. On the Video Source form, select an input from the Video Input(s) list. 6. Click UDP for the Network Protocol, and then click Next to open the Storage Settings form. 7. Check the Trigger On check box, and then enter the name of the event in the <Event Name> box. Refer to Signal Facility Commander 2.2 events to the VisioWave Event Manager on page 25 for detailed information on event naming. 8. Enter a record time value in minutes as shown below. In the illustration below, the recorder is set to record video for 10 minutes from the time the recorder receives the event. Facility Commander 2.2 with VisioWave Setup Guide 19

24 9. Make sure that enough storage space is available for all events that require storage. To increase the storage space for the event, select the relevant storage item from the List of Video Storages form, and then click Edit to open the Edit Storage form. Enter a value in the Max Size (MB) box to provide sufficient space for the expected number of events over a period of time. Click OK. 10. Click Finish to complete the Event Storage configuration for the Event and return to the List of Video Storages form. 11. To complete the configuration, click Apply on the Central Configuration Server home page. Remote Storage support in Facility Commander 2.2 The VisioWave driver provides support for accessing video and searching alarms on storage equipment other than a DVR. Configuring Facility Commander for remote storage is specified in Facility Commander 2.2 configuration for VisioWave on page 4. The VisioWave CCS provides the means to configure video storage of any DVR input on a device other than a DVR. To configure video storage on a device other than a DVR: 1. On the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 20 Facility Commander 2.2 with VisioWave Setup Guide

25 2. Click the New Video Equipment button to open the Basic Parameters form. Configure the form with required settings, including the IP address of the remote storage device. 3. Configure storage and define disk space for the new equipment. Refer to Video playback configuration for VisioWave VOS 4.x on page 18. When configuring storage for a given camera, the Storage Settings page provides a dropdown to specify storage on available disk space. Select the disk space configured for remote storage. 4. To complete the configuration, click Apply on the Central Configuration Server home page. This will enable video storage on the remote device. Motion alarms in Facility Commander 2.2 VisioWave Event Manager The VisioWave system sends system events through a central manager called the Event Manager. All events in the system are sent to the Event Manager. After receiving an event, the Event Manager controls the action to be performed based on the CCS configuration for that event. Click the User s Guide tab to open the CCS User Manual for detailed information about the Event Manager. Some of the actions that an Event Manager can take include: Start storage for a camera Signal a relay Notify clients who had subscribed for the event Call a camera preset Send video to a monitor VisioWave Activity Detection The VisioWave Activity Detection (AD) plug-in performs the stream analysis that detects motion in a video stream. The AD plug-in is an add-on component to the Video Operating System. It must be installed into the VOS and configured in the CCS for stream analysis of a specific camera input. Motion alarm configuration for VisioWave VOS 3.x To configure motion alarms for VisioWave VOS 3.x, you'll need to perform two steps. First, upload the Activity Detection (AD) plug-in to the CCS. Second, configure the AD plug-in for all cameras in the CCS that are to support motion detection and alarms. Facility Commander 2.2 with VisioWave Setup Guide 21

26 To upload the AD plug-in to the CCS: 1. On the Central Configuration Server home page, click the User Files tab to open the Folder:/ page. 2. On the Folder:/ page, click the Video Processing Plugins button to open the Folder:/Video Processor Plugins/ page. 3. Click either the Windows or Linux check box (based on the DVR configuration) to open the Folder:/Video Processor Plugins/Windows or Linux page. 4. Select the appropriate file to upload, and then click the Upload New File button. To configure the AD plug-in for input cameras: 1. On the Central Configuration Server home page, click the Inputs tab to open the List of Video Inputs page. 2. Select the desired input channel, and then click on the Image Processors button to open the List of Image Processors form. 3. Click the New Image Processor button to open the New Image Processor form. 4. Enter the name of the image processor on the New Image Processor form. The naming convention of the instance should be one of the following: <DVR name in Facility Commander 2.2 without spaces>_<camera Number> or <DVR name in Facility Commander 2.2 without spaces>_ad_<camera Number> Cameras are numbered consecutively starting at Enter all pertinent data on the New Image Processor form, and then click OK to complete the configuration. Motion alarm configuration for VisioWave VOS 4.x For VOS 4.1 DVR systems, the AD plug-in can be configured in the CCS when adding new equipment to the CCS. To configure the AD plug-in when adding new equipment: 1. On the Central Configuration Server home page, click the Equipment tab to open the List of Video Equipment page. 2. Click the New Video Equipment button to open the Basic Parameters form. 3. Enter all pertinent information on the Basic Parameters form, and then click Next to advance to the Channel Type form. 4. Check the AD check box for all inputs that require Motion Alarm. 22 Facility Commander 2.2 with VisioWave Setup Guide

27 5. Click Next to advance through the various forms and complete the DVR configuration, and then click Finish. To ensure Facility Commander 2.2 receives motion events: 1. On the Central Configuration Server home page, click the Inputs tab to open the List of Video Inputs page. 2. Select the desired input channel, and then click the Image Processors button to open the List of Image Processors form. 3. Select the appropriate image processor, and then click the Edit button to open the Edit form. 4. Make sure the naming convention for the instance is one of the following: <DVR name in Facility Commander 2.2 without spaces>_<camera Number> or <DVR name in Facility Commander 2.2 without spaces>_ad_<camera Number> Cameras are numbered consecutively starting at 1. Facility Commander 2.2 with VisioWave Setup Guide 23

28 Motion alarm search from Facility Commander 2.2 VisioWave VOS version 4.2 and newer provides the means to capture motion-based alarms on any given storage. Motion alarm capture should only be enabled for event-based storage. To enable motion alarm search in Facility Commander 2.2: 1. Configure event-based storage in accordance with procedures specified in Video playback configuration for VisioWave VOS 4.x on page On the Storage Settings page, select the Store AD data check box as shown in the illustration below. When the check box is selected, the DVR will capture the motion alarms for the given camera stream. 3. The alarms can be searched from the Facility Commander Motion Search tab without any additional configuration in the Facility Commander application. VisioWave event server failover (VOS 4.x only) VisioWave VOS version 4.x provides Event Manager failover capability. This means that there can be more than one Event Manager configured in the system and if an Event Manager fails, the backup Event Manager will immediately take over to ensure no system events are lost. This operation is transparent to the user. 24 Facility Commander 2.2 with VisioWave Setup Guide

29 Signal Facility Commander 2.2 events to the VisioWave Event Manager VisioWave driver events Facility Commander 2.2 is an integration platform that receives event notifications from multiple sources. These events could be used to tag appropriate cameras. The VisioWave driver supports signaling the VisioWave Event Manager on a camera tag event. When the driver receives a request to tag a camera track with alarm text, the alarm text is set on the storage track and an event is signaled to Event Manager with following format. FC_MARK_<Facility Commander 2.2 DVR Tag without spaces>_<camera Number> The actual alarm text is also sent to the Event Manager as extended information. The above event could be used in the CCS to configure the required action for the event on the specified camera. Possible actions are storage initiation or call preset. Playback Auto Stream switch VisioWave recorders can be configured to record Video at a preset rate. The recording can be triggered through an event or can be a scheduled recording. The following diagram illustrates a playback time span in a VisioWave recorder. The Facility Commander 2.2 driver selects a video track for playback of a specific time as follows: 1. The user chooses to play recorded video through the VMC console using either quick playback or general playback. 2. The driver receives the requested playback time and queries the DVR for the video track with highest FPS at that instant of time. 3. The Driver streams the video to the Facility Commander 2.2 client for display. 4. The driver continues the same stream until a new stream with higher FPS is available. If a new higher FPS stream is available, the driver switches to the new stream. 5. If the currently playing highest FPS stream reaches the end of span, the driver will look for the available video tracks at that instance and switch to the highest track from the available streams. The driver will continue to stream video until a video track exists on the DVR for the given camera. When the global end is reached, video will loop back to the global beginning. Facility Commander 2.2 with VisioWave Setup Guide 25

30 Figure 1: Playback track selection algorithm 5 FPS 5 FPS 12 FPS 25 FPS 25 FPS Playback Interval 5 FPS 25 FPS 12 FPS 25 FPS 5 FPS Playback Start Playback End Time synchronization of the recorder with Facility Commander 2.2 All of the VisioWave recorders in an installation are time synchronized to a single NTP server specified in the CCS configuration. To configure the NTP Server: 1. From the CCS home page click the Settings tab on the Administrative bar located at the bottom of the page to open the Global Settings form. By default the CCS server hosts an NTP server for a VisioWave installation. If the CCS is selected as the NTP server, and your firewall is ON, port 123 must be entered in the exception list. The NTP Server can be configured as any other system hosting an NTP server. 2. For Facility Commander 2.2 applications, click Other. Enter a host ID that is used as a timekeeper for the Facility Commander 2.2 application in the NTP SERVER box. This ensures that the VisioWave recorders are synchronized with the Facility Commander 2.2 server. 26 Facility Commander 2.2 with VisioWave Setup Guide

31 Known limitations The PTZ communication port should be 800x, where x represents the camera number on the DVR with TCP port 500x. Deleting a VisioWave machine from the Central Configuration Server (CCS) does not take it offline from Facility Commander 2.2. Always take the DVR offline and then put it back online after any CCS changes. Facility Commander 2.2 does not manage time synchronization for VisioWave deployments. The VisioWave platform requires direct synchronization with the NTP services. We recommend that the Facility Commander 2.2 and VisioWave platforms be synchronized to a common NTP server to ensure the accuracy of the date and time stamps for events between both systems. The Event Manager must be configured for the DVR on VOS versions prior to 4.1. For version 4.1 and later, a single event manager for any machine is sufficient. The Activity Detection (AD) plug-in must be configured in the CCS for the cameras using motion alarm functionality. The image processor must be configured with the Facility Commander 2.2 DVR name. The activity detection image processor for IP cameras can only run on the Discovery 2405i dual-processor configuration. The maximum number of cameras supported by GE VisioWave DVRs is 32. Motion alarm search is only supported by VisioWave DVRs running VOS 4.2 and newer. Motion alarms are captured by the DVR only if they are enabled while performing storage configuration. Remote storage for the DVR has to be configured while the device is offline. Facility Commander 2.2 with VisioWave Setup Guide 27

32 Technical Support Contacting Technical Support You can reach technical support by phone 8 a.m. to 8 p.m. EST, Monday through Friday. GE Security United States: GE SECURITY ( ) Asia: Australia: Europe: Latin America: Facility Commander 2.2 with VisioWave Setup Guide