Quareo ICM Server Software

Transcription

1 The Quareo Infrastructure Configuration Manager (ICM) is a server software application designed to document and administer both passive and active network connectivity infrastructure. ICM enables management of various levels of network components from existing brownfield infrastructure to CommScope s traditional and automated physical layer management solutions. ICM creates an automated, accurate, real-time physical layer management system that is designed to explore, discover and map all the connections of the network, allowing data center and network managers to simplify the process of all moves, adds and changes, improve security and reduce operating expense. CommScope s Quareo physical layer management solutions, enabled by ICM, helps customers eliminate time-consuming manual work order processes, easily identify and locate specific ports, auto-discover IP assets, and trace data center circuits from the switch through the cross-connect to the server. The systems also help maximize network investment by identifying under-utilized assets and improving security through real-time monitoring and programmable alerts. ICM supports technician mobility through the Quareo ICM mobile software. ICM mobile software is the on-the-go physical network management tool for use with an active ICM software license. Downloadable from itunes, ICM mobile software links with your ICM server to coordinate planned work orders, event notifications, on-the-fly lookups and provide direct technician messaging and responses while enabling unprecedented management, details, and control of the Information Transport System (ITS). 1

2 Graphical User Interface Third Party Applications 222 DCIM NMS Facility Apps 2 API Layer 2 Devices 2 PHYSICAL LAYER INFRASTRUCTURE CONFIGURATION MANAGER LAYER 2 DISCOVERY AGENT QUAREO AGENT 2 Quareo CPID Technology 2 D A T A B A S E Features and Benefits ICM houses an expansive CommScope and generic components product catalog and is optimized for various combinations of both manual data entry and full Automated Infrastructure Management (AIM) solutions from CommScope. ICM is designed to allow customers to document and administrate existing standard network components, plan for and define network elements and expansions, as well providing a migration path to new product and architectures over the entire lifecycle of the physical layer network. When used with the Quareo physical layer management system, ICM enables immediate notification and response to changes in connectivity and automatically records the configurations of the physical layer cabling system and its devices with accurate documentation. Other advantages of deploying ICM include: Accountability of assets by location and date Availability of assets and utilization is improved Reduced operational costs Best practice and regulatory requirements are more easily attained Network problems are more easily diagnosed and corrected Security is greatly enhanced Remote visibility of the physical layer The advanced system architecture allows full customization of the graphical user interface. Multiple users and multiple screens can be supported enhancing the usefulness of the system. Different color schemes are available that can be applied on a per user basis enhancing the user interface experience. The graphical user interface supports multiple screens that visualize the network physical infrastructure in a detail not previously available. User access and profiles can be secured and controlled to a granular level based on responsibilities, roles and use cases. The network infrastructure can be viewed in a classical tree hierarchy with branches nested below. Additionally, multiple drawings of a building can be added to the database and these can be allocated to different parts of the building, floor or room that is documented. These drawings can have network assets placed and these assets remain dynamic within the drawing, allowing for information to be coordinated and viewed with a single click. 2

3 The network rack, cabinet or closet can be documented and visualized in full detail that shows the front and rear of any installed assets. Patch cables and their planned routing can be viewed including estimated minimum lengths. Circuit traces can be viewed showing every element of the circuit path from switch port to end device and all intermediate steps. This circuit trace is also available in textual format from the front of the AMPTRAC analyzer. Asset details are recorded and displayed in multiple screens and views. These details combine discovered and manually provided information. Asset utilization can be continually monitored* with charts/meters providing instantaneous and real time updates at a glance. All documented information can be searched in real time and items immediately displayed. With a fully documented network, reports can be used to provide active and passive utilization, availability and asset details. ICM contains numerous reports but also provides flexibility for users to write and tailor reports to suit organizational and compliance needs. ICM boasts over 30 different views or frames of information, many of them graphical in nature, which can be used individually for specific details, or in combination to perform common tasks or determine more complex findings. With pre-defined screen layouts of typically required frames of information, the ICM server software is organized into seven common tasks: System status Work orders User administration System configuration Network Explorer Alarms Reports * Monitoring intervals of electronics dependent on customer defined Discovery configurations 3

4 Custom views and combinations of various frames can be established and saved for specific tasks or processes that require unique determinations or information. Basic views that are most commonly used as building blocks to make basic determinations and support common tasks are: Equipment View Accurate real time view of equipment in closet or rack Asset Tree View of all network assets showing parents and children Asset Details View specific network components with details from location to utilization Circuit Traces View end-to-end circuits with all connection points Plan View Floor plan can be added with interactive links to assets and locations Event view Real-time view of all events and status with filters Alarms Configurable alarms with status, persistence and acknowledgement capabilities Server and Software requirements Other key features of ICM include: Automatic discovery Switches and end devices can be discovered and placed in the DB Multiple reports Powerful report tool with support for BIRT reporting Accurate and simple search Full contextual search with filtering by class available User/Role configuration Flexible user configuration supports LDAP and local passwords Work Order system Flexible work order system for full work flow management API and SDK Ease of integration with third-party software Fully compatible with the Quareo system Minimum Server Hardware Requirements Processor: Dual core 2 GHz or higher (x64) processor required Memory: 8 GB Available Disk Space: 20 GB Network connection 1 GB Network card Server Operating System Requirements Microsoft Windows Server 2008 R2 (64-bit) Red Hat Enterprise Linux 5.4 and above (64-bit) Database Requirements As part of the installation process, the following database platform will be installed on your server: PostgreSQL 9.1 Apache Tomcat Web server Other Requirements Java Runtime Engine 1.6 or higher (can be installed as part of ICM installation) Adobe Flash Player or higher (client desktop only) Administrator log in privileges on the server for installation Supported Web browsers IE 8 or higher Firefox or higher ICM may work in other browsers, but they have not been tested, and are not supported. Microsoft Windows, Red Hat Enterprise Lunus, Apache Tomcat, Adobe Flash, IE, and Firefox are trademarks. 4

5 Virtual Environments ICM will function in a virtual server environment when all specified requirements and resources are dedicated. Additional Recommendations ICM server software is designed to function in a 64 bit environment for Windows Server and Red Hat Linux. The ICM Software GUI is designed for optimal viewing at 1280 x 1084 resolution or higher. As with all server applications, problems can occur if the server is used for multiple applications. It is recommended that ICM is installed on a dedicated server with no other applications. Client Recommendations* ICM is a web-based application and does not require client software to be installed on a remote machine as long as a supported browser is available to connect to the Server network address. Supported Web browsers IE 8 or higher and Firefox or higher Display 1280 x 1024 or higher Network 1 GB Network card * Specifications subject to change without notice. 5

6 ICM Mobile Quareo ICM mobile software is the on-the-go physical network management tool for use with an active ICM software. ICM mobile links with your ICM server to coordinate planned work orders, event notifications, on-the-fly lookups and provide direct technician messaging and responses while enabling unprecedented management, details and control of the Information Transport System (ITS). Quareo ICM mobile software is available for download from itunes*. ICM Mobile and Scan Assist The Quareo ICM server software, in conjunction with the Quareo ICM mobile software, supports various levels of automation depending on the hardware installed and whether QR code labels are applied. Network components and segments utilizing Quareo hardware featuring Connection Point Identification (CPiD) enable fully automated work orders with LED guidance, and superior component and connectivity details (auto circuit length calculations, category mismatch detections, insertion counts, asset serial numbers, and more). Applying QR code labels to network components enables scan assist work orders and remote diagnostic functionality. Scan assist work order tasks use the Assets with applied QR codes as guidance and validation that the work is being performed in the correct location and assets. The applied QR codes also support asset detailed lookups for on-the-fly details, connections and utilization status of the asset, whether as part of an event response diagnostic review or general network planning and coordination in the field. Quareo ICM Mobile Software Features On-screen guidance tips QR coded asset management Port level details display Work order selection listing Work order synchronization Work order / LED activation controls Work order step selector / manager Detailed Work order steps: Connect step Disconnect step Photo requirement step GPS location step Single end insertion / extraction steps QRcode scan step General step QR code scan and assist processes ICM Mobile Scan Assist Auto-detect completion indicators Manual completion indicators Enhanced work order error messaging Response attachment handling Automatic status updates whilst performing managed work orders Incident response logging Events and alarms Guided setup and configuration validation 6

7 Feature Set for Quareo ICM Mobile Software Quareo ICM mobile software allows technicians access to the following ICM software desktop functions from an iphone. Work Orders Coordinate pending work tasks through the mobile app. remotely Carry out steps in work orders assigned to technician and mark them done Perform general, connect, disconnect and validation work order steps Both managed and unmanaged connect and disconnect steps can be performed Auto-Validate switch port connections Add and display photos from the iphone camera to document a work order step Add notes to a work order and an individual work order step Events View all system events as they appear in the ICM desktop event viewer Alarm filter enables view of all alarms and conditional information Explore Perform on-the-fly lookups of assets and view their details, utilization and associated circuit traces and connections from the handheld device. Settings View logged in user and ICM server information Log out of ICM and reset all connection details View App and API versions View End User License Agreement (EULA) Supported Devices and ios Versions iphone 5 and above ios 5 and above (ios 6 or later is recommended) Refreshing Data Quareo ICM mobile software features an Auto-refresh of the data on any of the Work Orders or Events screens Manual refresh can still use the tap and drag gesture 7

8 Work Orders Work Orders are shown for the technician signed into ICM mobile software Percentage of Work Order completed displayed by orange bar Managed step active Work Order LEDs are indicated by a flashing green icon (with LED featured automated system components) Work Order Steps Start and End Date displayed Tap Start / Stop to flash port LEDs on managed port Connects and Disconnects (requires automated hardware and the agent to be enabled on the ICM server) Add Photos/Notes to Work Order and Step records Connect and Disconnect steps display From and To ports Connect and Disconnect steps support the use of standard and managed patch cords assemblies Connect and Disconnect steps support QR Code scan guidance for passive hardware validations Step types (Connect, Disconnect, General) are color coded Switch port connection validations (enabled through SNMP) Tap the grey circle to mark a General step as done Steps completed shown by tick Managed steps marked done as cable is inserted or removed (requires automated hardware and the agent to be enabled on the ICM server) 8

9 Step Detail General Steps Navigate up and down the steps in any order Tap the Note icon to add Notes to the step Images will display the photos uploaded or requiring uploading to the step Tap the Camera icon to take new photo or add existing one from the phone library to the step Photos taken with camera require uploading (indicated by cloud with up arrow symbol). Tap the symbol to upload - symbol will disappear when completed Tap Edit to delete photos before you upload Photos are shown as Attachments in ICM desktop Step Detail Managed Connection Steps A Managed Connection step includes any Error reporting and Cable details Connection steps including switch ports are autovalidated by ICM QR Coded assets can be included and verified in a managed step 9

10 Adding Notes Notes can be added from a Work Order or a Step Multiple Notes Previous notes are displayed above the input field Notes are displayed in Work Order Notes tab on ICM desktop 10

11 Events and Alarms Events and Alarms reflect the Events and Alarms viewer in ICM Number of open alarms indicated on the Events menu icon You can view All Events, or just open Alarms Tap the event or alarm to view the detail Settings Displays current ICM Server IP Address and logged in user Log out as current user Displays current App and API versions View End User Licence Agreement for ICM Mobile Asset Details Assets tagged with ICM QR Codes can be scanned on-the-fly for port level detail lookups 11

12 Visit our website or contact your local CommScope representative for more information CommScope, Inc. All rights reserved. Quareo and all trademarks identified by or are registered trademarks or trademarks, respectively, of CommScope, Inc. This document is for planning purposes only and is not intended to modify or supplement any specifications or warranties relating to CommScope products or services. PS AE (01/16)