NMS300 Network Management System

Transcription

1 NMS300 Network Management System User Manual June East Plumeria Drive San Jose, CA USA

2 Support Thank you for purchasing this NETGEAR product. After installing your device, locate the serial number on the label of your product and use it to register your product at You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates, additional documentation, and support, visit Phone (US & Canada only): NETGEAR. Phone (Other Countries): Check the list of phone numbers at Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. NETGEAR, Inc. All rights reserved. Revision History Publication Part Number Version Publish Date Comments v1.0 June 2013 First publication 2

3 Contents Chapter 1 Get to Know the NMS300 System Network Environment Device Groups Types of Users Device Discovery Preparation Log In to the NMS300 System Network Summary Navigation Tabs and Buttons Edit Your Account Information Change Your Password Customize Your Network Summary Chapter 2 Resource Management Discover the Devices on Your Network Quick Discovery Add a Device Credential Add a Discovery Profile Execute a Discovery Procedure Schedule a Discovery Procedure Examine the Devices on Your Network View Device Information Edit Device Information Synchronize a Network Device Log In to a Device Ping, Perform a Traceroute, or Reboot a Network Device Export the Device Inventory List Specify Device Groups Add a Static Device Group Add a Dynamic Device Group View the NMS300 Server Information Chapter 3 Performance Monitoring Monitor the Top 10 Devices Configure the Monitor Configure the Performance Monitor Settings Configure the General Monitor Information View and Modify the Polling Interval View Device Details Manage the Network Dashboard

4 Create Your Custom Dashboard Views View Your Network Dashboards Chapter 4 Configuration Management Back Up Your Device Configurations Add a Device Backup Profile Execute a Backup Procedure Schedule a Backup Procedure View the Execution Status of a Backup Job Restore Your Device Configurations Restore the Configuration of a Single Device Configure Several Identical Devices Import, Export, or Delete a Configuration File Promote a Configuration File Edit a Configuration File Compare Two Configuration Files Schedule a Restore Procedure Upgrade Your Device Firmware Import, Export, or Delete a Firmware File Edit the Information of a Firmware File Execute a Firmware Upgrade Schedule a Firmware Upgrade Chapter 5 Alarm Management Manage the Current Alarms View the Alarm History Configure the Alarm Trigger Settings Configure the Alarm Notification Profiles View the Network Events View the Device Traps View the Device System Logs Customize the Alarm Colors Chapter 6 Topology Views Map Views View a Map Add a Submap Add Devices to a Map Add a Link Between Devices Customize the Link Style Settings Network Topology Display a Network Topology View Add a Topology View Add a Link Between Devices Customize the Node and Link Style Settings

5 Chapter 7 Report Generation Manage the Report Templates Manage Report Generation Generate a One-Time Report Immediately Generate a Scheduled Report View Saved Reports Chapter 8 Job Management Job Setup Job Control Chapter 9 User Management User Management Security Profiles Online Users Chapter 10 Administration Panels Get Started with the NMS300 System Manage the System Settings Data Retention Period Inventory Polling Idle Time Out Real-time Chart Customize the NMS300 System Appearance View the Network Device Inventory Manage the Alarm Configuration Manage the Monitor Configuration Manage the User Account Information View the NMS300 Version Information View the Audit Log Appendix A Technical Specifications 5

6 1. Get to Know the NMS300 System Streamline your network management tasks 1 The NETGEAR NMS300 system is a centralized and comprehensive management system that allows IT administrators to discover, monitor, configure, and report on enterprise-class networks with NETGEAR network devices. For more information about the topics covered in this manual, visit the support website at Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware. This chapter covers the following topics: Network Environment Log In to the NMS300 System Network Summary 6

7 Network Environment The NMS300 Network Management System software resides on the NMS300 server at a static IP address on the local area network. The NMS300 software monitors the NETGEAR and third-party devices on the network. Local area network Static IP address Internet gateway Internet NMS300 server Web browser NETGEAR devices Third-party devices Web browser Figure 1. The NMS300 Network Management System You access the NMS300 software with a web browser. The IP address for a web browser located outside the Internet gateway has to have permission to access the network. The supported NETGEAR device types include the following: Switches (including managed and smart switches) NMS300 server (managed) The NMS300 system can discover all third-party devices and display their nodes as up or down. More details are displayed for third-party devices that are SNMP devices, since the NMS300 system uses SNMP MIBs to gather health and status information. The supported third-party device types include the following: Routers VoIP gateways Hosts Virtualization servers Get to Know the NMS300 System 7

8 Device Groups To simplify the management of networks with many devices, you can create device groups. Group devices by vendor, location, device type, device model, and contact. Device groups are optional. Device group M Network device M1 Network device Mm Local area network Static IP address Internet gateway Internet NMS300 server Web browser Network device N1 Network Device Nn Device group N Web browser Figure 2. Device groups You can create two types of device groups: Static device groups. A static group is a fixed list of specific devices. The list has to be changed manually. For more information, see Add a Static Device Group on page 36. Dynamic device groups. A dynamic group is a dynamic list of devices that filter selection criteria determine. The list changes automatically as devices that meet the filter criteria are added and removed from the network. For more information, see Add a Dynamic Device Group on page 38. Types of Users The system includes the following default user security profiles: Observer. A user who can monitor and view enterprise network functions. Operator. A user who can manage the enterprise network functions, but cannot perform administration-related functions. Admin. A user with administration-related functions. The admin user has the authority to perform all NMS300 system functions, including the operator functions. You can edit and delete these security profiles and you can define new security profiles. For more information, see Security Profiles on page 148. Device Discovery Preparation To manage the devices on your network, you have to prepare them for the NMS300 system. Get to Know the NMS300 System 8

9 To prepare the devices on your network: 1. Upgrade your devices to their latest released firmware. To upgrade the firmware, use the user interface of the device. Each device has to run the latest firmware before the NMS300 software can discover and manage it. Once this one-time upgrade is done, future upgrades of device firmware can be done centrally with the NMS300 software. 2. Create the correct credentials for your devices. The NMS300 software uses a combination of SNMP, HTTP, and Telnet protocols to interact with the devices on your network. The NMS300 software has to be configured with the correct device credentials to authenticate successfully with the devices over these protocols. Telnet and HTTP protocols. When the devices do not have the default password for the admin user, create two new credentials in the NMS300 system. Create one credential for the Telnet protocol and another credential for the HTTP protocol that contain either the admin user credential or the credential of another user of the device with administrative privileges. SNMP community strings. When the devices do not have the default SNMP community strings, create a credential in the NMS300 system for the SNMP protocol that contains the matching community strings. For more information, see Add a Device Credential on page Make sure that each device on your network is configured to send SNMP traps to the IP address of the NMS300 server. The NMS300 software listens for SNMP traps. The devices have to be configured to send SNMP traps to the NMS300 software. Both SNMPv1 and SNMPv2 traps are supported. Log In to the NMS300 System The NMS300 software uses a browser server architecture. Administrators and other users can access the NMS300 software from any supported browser. Before you log in to the NMS300 software, check the following items: Make sure that the NMS300 software is installed on a machine with a static IP address. To prevent issues, clear your browser cache before you use the NMS300 software. The NMS300 software by default allows you to manage up to 200 devices. For information about managing more devices than this number, contact your NETGEAR sales team. For more information about this NMS300 software release, see the NMS300 Release Notes. To prevent issues, clear your browser cache before you use the NMS300 software. Get to Know the NMS300 System 9

10 To log in to the NMS300 system: 1. Open a browser and connect to the NMS300 software through the static IP address of the server host. To connect to the NMS300 software from the same machine where you installed the software, enter the URL If you entered a different port number for the server during the NMS300 software installation, replace 8080 in this URL with the port number that you provided during installation. To connect to the NMS300 software from a remote machine, replace localhost with the IP address of the machine that runs the NMS300 software. Once you are connected to the NMS300 software, the following screen displays: 2. Enter your user name and password. When the NMS300 software is initially installed, the default administrator user name is admin and the default administrator password is admin. An administrator creates the user name and password for the other types of users. 3. Click the Sign In button. The Network Summary screen displays. For more information, see Network Summary on page 11. Get to Know the NMS300 System 10

11 Network Summary After you log in to the NMS300 system, a screen similar to the following displays: Figure 3. The Network Summary screen Before you can manage your network, you have to find the devices that are on your network and you have to perform other administrative setup tasks. Administrators typically perform these setup tasks and the tasks have to be done infrequently. For more information, see Get Started with the NMS300 System on page 151. All users can make the following changes to their NMS300 system account. Account information. For information about editing your account information, see Edit Your Account Information on page 13. Password. For information about changing your password, see Change Your Password on page 15. Network summary. For information about customizing your network summary, see Customize Your Network Summary on page 16. Get to Know the NMS300 System 11

12 Navigation Tabs and Buttons To navigate to the various network management task, use the tabs that are available at the top of the NMS300 screens. The NMS300 system organizes the tasks of network management into the following categories: Resource management. Before you can manage your network, you have to find the devices that are on your network and you have to perform other setup tasks. For more information, see Resource Management on page 18. Performance monitoring. You can view network summary information, performance statistics, real-time and historical information, and the device and interface dashboard. You can also enable and disable the network performance monitor collection and set up thresholds. For more information, see Performance Monitoring on page 42. Configuration management. You can back up and restore device configurations. You can also upgrade device firmware. For more information, see Configuration Management on page 58. Alarm management. You can receive alarm notifications when conditions are suboptimal and view current and previous alarms using various filter options. As an option, you can receive these alarm notifications with . For more information, see Alarm Management on page 92. Topology views. You can create hierarchical maps and topological views of your network. For more information, see Topology Views on page 103. Report generation. You can generate reports from either built-in or customized report templates, and you can view them at any time. For more information, see Report Generation on page 130. Job management. You can view job detail and status information. You can also enable, disable, and delete jobs. For more information, see Job Management on page 142. User management. You can view the existing user list, create new users, and edit or delete existing users. For more information, see User Management on page 146. Administration panels. You can change the NMS300 system and website settings with the administration dashboard. For more information, see Administration Panels on page 150. Get to Know the NMS300 System 12

13 To navigate quickly to the various account management features, use the following buttons, which are available at the top right of the NMS300 screens: Log out Home Alarms Help My Notifications Figure 4. Navigation buttons Edit Your Account Information You can change your account information. Items you can change include your address, real name, and telephone number. You cannot change your user name. Get to Know the NMS300 System 13

14 To change your account information: 1. Select ADMIN > SETTINGS. 2. Under Account Information, click Edit Account. 3. Enter you updated information. 4. Click the Submit button. Your account information is updated. Before you can receive alerts, the server settings have to be configured. For more information, see Get Started with the NMS300 System on page 151. Get to Know the NMS300 System 14

15 Change Your Password When the NMS300 software is initially installed, the default administrator user name is admin and the default administrator password is admin. An administrator creates the user name and password for the other types of users. To change your password: 1. Select ADMIN > SETTINGS. 2. Under Account Information, click Change Password. 3. Enter your old and new passwords. 4. Click the Submit button. Your password is updated. Get to Know the NMS300 System 15

16 Customize Your Network Summary Each NMS300 system user can customize the items that appear on the Network Summary screen. To customize the Network Summary screen for your account: 1. Select HOME > NETWORK SUMMARY. The Network Summary screen displays. 2. Click the Customize Portal button. Get to Know the NMS300 System 16

17 3. To add an available widget, drag the widget from the Available Widgets list to the Widget Areas on the right. When the cursor is in the target Widget Area, the Widget Area is green and you can drop the widget. 4. Click the x ( ) button on the top right corner to remove a pane. 5. To adjust the widget order, in the Widgets Area, click a widget title bar to drag it from one place to the other. 6. (Optional) To take other actions, click the Remove All, Reset, or Default button. Remove All. The Remove All button removes all of the widgets. Reset. The Reset button removes all unsaved changes. Default. The Default button restores the factory default widgets. 7. Click the Save button. Your settings are saved for your account. Get to Know the NMS300 System 17

18 2. Resource Management Find the devices on your network 2 Before you can manage your network, you have to find the devices that are on your network and you have to perform other setup tasks. These setup tasks typically have to be done infrequently. This chapter covers the following topics: Discover the Devices on Your Network Examine the Devices on Your Network Specify Device Groups View the NMS300 Server Information 18

19 Discover the Devices on Your Network You have to discover the devices on your network before you can monitor and manage them. Regular discovery filters the devices on your network through a discovery profile. Quick discovery does not use a discovery profile. Note: When your network contains more than 200 devices, contact your NETGEAR sales team. Quick Discovery To find the NETGEAR devices on your network, use quick discovery. To discover the devices on your network: 1. Select ADMIN > SETTINGS. Resource Management 19

20 2. Under Getting Started with NMS300, select Discover Devices. 3. Click the Quick Discovery button. 4. Select the network type and addresses. Depending on your network type selection, a different Quick Discovery screen might display. You can screen by IP address range, IP subnet address, a single IP address, a list of IP addresses, or the device host name. 5. Enter the IP information for the discovery search. 6. Select the credentials that pertain to the devices on your network. 7. Click the Execute button. Resource Management 20

21 When quick discovery has completed, a screen similar to the following displays: When a credential failure occurs, a common reason is that the device login information has changed from its default. When you get a credential failure, add or edit the credential and then run the discovery procedure again. For more information, see Add a Device Credential on page Click the Close button. The Quick Discovery screen closes. You can view and modify the information for a particular device. For more information, see View Device Information on page 30. Add a Device Credential Device credentials are the user names, passwords, and SNMP community strings required to log in to a device and obtain the information the NMS300 system requires to discover and manage the device. The user name and password are the same user information you use to log in to the device to perform system configuration. You must configure the correct device credentials for any device you want NMS300 system to manage. If the devices do not have the default admin user password, create two new credentials in NMS300 software, one for Telnet and another for the HTTP protocol. These credentials contain either the admin user credential or the credential of another user with administrative privileges. If the devices do not have the default SNMP community strings, create a credential in the NMS300 software for the SNMP protocol that contains the matching community strings. To add a device credential: 1. Select RESOURCES > DEVICE CREDENTIALS. Resource Management 21

22 2. To edit an existing device credential, select the device credential you want to edit and click the Edit button. A The Edit Credential screen displays, which is similar in appearance to the Add Credential screen. For more information, see step 3 on page Click the Add button. 4. On the Authentication screen, enter the requested information. Depending on your protocol selection, a different Authentication screen might display. Resource Management 22

23 5. Click the Management Interface tab. Depending on your previous selections, a different Management Interface screen might display. Enter the requested information. 6. Click the Associated Devices tab. 7. (Optional) To remove devices from the device credential, select the devices you want to remove and click the Remove button. Resource Management 23

24 8. To add devices to the device credential, click the Add button. 9. To add one or more devices to the device credential, select the devices you want to add and click the Add Selection button. To add all devices to the device credential, click the Add All button. The Select Devices screen closes and the selected devices are added to the Associated Devices list. 10. Click the Save button. The Add Credential screen closes and the new device credential displays in the Device Credentials list. Add a Discovery Profile A discovery profile filters the network device information that the NMS300 system can detect. To add a discovery profile: 1. Select RESOURCES > DISCOVERY. This screen lists the existing discovery profiles in the NMS300 system. When you delete a discovery job from the Jobs list, the NMS300 system deletes the discovery profile of the job. For more information, see Job Control on page 143. Resource Management 24

25 2. (Optional) To edit an existing discovery profile, select the discovery profile you want to edit and click the Edit button. The Edit Profile screen displays, which is similar to the Add Profile screen. For more information, see step 3 on page Click the Add Profile button. 4. Enter the requested information. General Info. Enter the name and description of the profile. Discovery Options. - Resolve Host Names. To attempt to resolve a host name to an IP address, select the Resolve Host Names (Attempt to resolve host name to IP address) radio button. - ICMP Ping Devices. To monitor the node status of third-party non-snmp devices, select the ICMP Ping Devices (Ping devices before authentication) radio button. Discovery Filters. Select the discovery filters you want by vendor, location, and device type. Discovery Includes. Select whether to include ICMP only and unclassified devices. LLDP Option. To monitor the node status of third-party non-snmp devices, select the Enable LLDP Link Discovery (Automatically discover LLDP links check box. Resource Management 25

26 5. Click the Network tab. 6. Select the network type. Depending on your network type selection, one or more fields display where you enter IP information. You can screen by IP address range, IP subnet address, a single IP address, a list of IP addresses, or the device host name. 7. Enter the IP information for the discovery search. 8. (Optional) To remove device credentials, select the device credentials you want to remove and click the Remove button. 9. To add some of the credentials, select the credentials you want to add and click the Add Selection button. To add all credentials, click the Add All button. Resource Management 26

27 You can add device credentials that you create. For more information, see Add a Device Credential on page 21. The Select Credentials screen closes and the selected credentials are added to the Select Credentials list on the Network Screen. 10. Click the Save button. The Add Profile screen closes and the new device credential displays in the Network Discovery list. Execute a Discovery Procedure You can execute a one-time discovery procedure immediately. To execute a discovery procedure: 1. Select RESOURCES > DISCOVERY. 2. Select the discovery profile you want to execute. When you delete a discovery job from the Jobs list, the NMS300 system deletes the discovery profile of the job. For more information, see Job Control on page Point to More and select Execute. Resource Management 27

28 When discovery has completed, a screen similar to the following displays: 4. Click the Close button. The screen closes. Output files from completed jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Schedule a Discovery Procedure You can schedule a discovery procedure to occur later. This discovery procedure can be one time or recurrent. To schedule a discovery procedure for future execution: 1. Select RESOURCES > DISCOVERY. This screen lists the existing discovery profiles in the NMS300 system. Resource Management 28

29 When you delete a discovery job from the Jobs list, the NMS300 system deletes the discovery profile of the job. For more information, see Job Control on page Select the discovery profile you want to execute and click the Edit Profile button. 3. Click the Add Schedule button. 4. To enable or disable job execution, from the Enable list, select Yes or No. 5. Specify the scheduling criteria. Once you enable the job execution, you can specify whether the discovery procedure is executed once or on a recurring basis. Resource Management 29

30 Depending on your selections, the schedule screen changes. 6. Enter the schedule information. 7. Click the Submit button. The Schedule screen closes. Your discovery procedure schedule becomes part of the discovery profile. 8. On the Edit Profile screen, click the Save button. Your discovery procedure is executed either once at a future time or on a recurring basis. 9. (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this discovery procedure. For more information, see Job Control on page 143. Output files from completed jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Examine the Devices on Your Network You can view and test the devices that have been discovered on your network. You can also export a list of the devices on your network. For more information, see Export the Device Inventory List on page 34. Once the devices on your network are discovered and added to the inventory database, the NMS300 system polls the devices to make sure that they are still there. You can change how frequently the device inventory is polled. For more information, see Inventory Polling on page 154. View Device Information You can see a list of devices that have been discovered in your entire network. Resource Management 30

31 To view and configure the device list: 1. Select RESOURCES > DEVICES. This screen displays the devices that have been discovered by the NMS300 system. 2. (Optional) To filter the devices that are listed, click the Show Filter button. You can filter the devices that get listed by criteria such as device type, device name and IP address, location, device model, and status. To hide the filter, click the Hide Filter button. 3. To edit the information for a device on the list, select the device for which you want to edit the information and click the Edit button. For more information, see Edit Device Information on page To delete a device from the list, select the device you want to delete and click the Delete button. The device is removed from the list. 5. You can also perform the following tasks from the Devices list: Time-synchronize a device to the NMS300 server. For more information, see Synchronize a Network Device on page 32. Log in to a device. For more information, see Log In to a Device on page 33. Ping, perform a traceroute, or reboot a device. For more information, see Ping, Perform a Traceroute, or Reboot a Network Device on page (Optional) To see the dashboard information for a device, click the device name. For more information, see View Device Details on page 48. Edit Device Information You can edit the information for a device. Resource Management 31

32 To edit device information: 1. Select RESOURCES > DEVICES. 2. Select the device you want to edit and click the Edit button. 3. Modify the information you want to update and click the Submit button. The device information is updated and the screen closes. Synchronize a Network Device You can time-synchronize a network device to the NMS300 server. To synchronize a device: 1. Select RESOURCES > DEVICES. Resource Management 32

33 2. Select the device you want to synchronize and click the Resync button. A confirmation screen displays. 3. Click the Yes button. The device is synchronized and the confirmation screen closes. Log In to a Device You can log in to a device on your network using either the web user interface or Telnet. You can log in to a device when your web browser can be routed to the device. Generally, your web browser has to be on the local network side of the Internet gateway. To log in to a device on your network: 1. Select RESOURCES > DEVICES. 2. Select the device to which you want to log in. Resource Management 33

34 3. Point to More and select either Web GUI or Telnet. A login screen displays. Ping, Perform a Traceroute, or Reboot a Network Device You can ping, perform a traceroute, or reboot a network device. You do not have to be on the local network side of the Internet gateway to conduct these tests. Your web browser only has to be routed to the NMS300 server to conduct these tests. To test a device on your network: 1. Select RESOURCES > DEVICES. 2. Select the device to which you want to ping, perform a traceroute, or reboot. 3. Point to More and select either Ping, TraceRoute, or Reboot. A test results screen displays when the test is completed. Export the Device Inventory List The Inventory screen provides a list of devices and interfaces for export to an Excel or PDF file. Resource Management 34

35 To view the device and interface list: 1. Select RESOURCES > INVENTORY. 2. (Optional) To filter the devices that are listed, click the Show Filter button. You can filter the devices that get listed by criteria such as device type, device name and IP address, location, device model, and status. To hide the filter, click the Hide Filter button. 3. Click the Export to Excel button or the Export to PDF button. The device information is saved on your computer. 4. (Optional) To see the dashboard information for a device, click the device name. For more information, see View Device Details on page 48. Specify Device Groups To simplify the management of networks with many devices, you can create device groups. Once discovered, the devices on your network can be grouped by location, device type, and other criteria to simplify network management. Device groups are optional. Resource Management 35

36 To specify a device group: 1. Select ADMIN > SETTINGS. 2. Under Getting Started with NMS300, select Device Groups. 3. Take any of the following actions for a device group: To add a static device group, click the Add Static Group button. For more information, see Add a Static Device Group on page 36. To add a dynamic device group, click the Add Dynamic Group button. For more information, see Add a Dynamic Device Group on page 38. To edit an existing device group, select the group you want to edit and click the Edit Group button. To delete an existing device group, select the group you want to delete and click the Delete Group button. Add a Static Device Group A static group is a fixed list of specific devices. The list has to be changed manually. Resource Management 36

37 To add a static device group: 1. Select ADMIN > SETTINGS. 2. Under Getting Started with NMS300, select Device Groups. 3. Click the Add Static Group button. 4. Enter the group name. Resource Management 37

38 5. (Optional) Enter a description. 6. Click the Add button. 7. On the Select Devices screen, select the associated devices to add. (Optional) To filter the devices that display on this screen, click the Show Filter button. You can filter the devices that get listed by criteria such as device type, device name and IP address, location, device model, and status. To hide the device filter, click the Hide Filter button. 8. Click the Add Selection button or the Add All button. 9. Click the Close button. The Selected Devices screen closes. 10. Click the Submit button. The Add Static Device Group screen closes. Add a Dynamic Device Group A dynamic group is a dynamic list of devices chosen by filter selection criteria. The list changes automatically as devices that meet the filter criteria are added to and removed from the network. You can change how frequently the device inventory is polled. For more information, see Inventory Polling on page 154. Resource Management 38

39 To add a dynamic device group: 1. Select ADMIN > SETTINGS. 2. Under Getting Started with NMS300, select Device Groups. 3. Click the Add Dynamic Group button. 4. Enter the group name. 5. (Optional) Enter a description. Resource Management 39

40 6. Enter the criteria for the device selection filter. You can filter by device vendor, device location, device type, device model, or device contact. 7. (Optional) To view the devices in the group, click the View Devices button. The devices that meet the selection criteria are displayed. 8. Click the Submit button. View the NMS300 Server Information You can monitor the performance information of the NMS300 server and take appropriate action when necessary. To view the NMS300 server information: 1. Select RESOURCES > NMS SERVER DETAIL. Resource Management 40

41 2. Adjust the system settings as necessary to manage the load on the NMS300 server. For more information, see Manage the System Settings on page 152. Resource Management 41

42 3. Performance Monitoring Monitor how your network performs 3 Network Monitor allows you to view network summary information, performance statistics, real-time and historical information, and the device and interface dashboard. You can also enable and disable the network performance monitor collection and set up the threshold criteria that trigger an alarm. This chapter covers the following topics: Monitor the Top 10 Devices Configure the Monitor View Device Details Manage the Network Dashboard 42

43 Monitor the Top 10 Devices You can monitor the status of the top 10 devices on the network by various criteria. Table 1. Top 10 device details View Description Information Top 10 Devices by Average CPU (Today) Top 10 Devices by Average Memory (Today) Top 10 Devices by Average Response Time (Today) Top 10 Devices by Average Package Loss (Today) Top 10 Interfaces by Average Utilization (Today) Top 10 Interfaces by Traffic (Today) Top 10 Interfaces by Error (Today) Top 10 Interfaces by Discard (Today) Top 10 devices by average CPU utilization for today Top 10 devices by average memory utilization for today Top 10 devices by average response time for today Top 10 devices by average package loss percentage for today Top 10 interfaces by average interface utilization (combination of receive and transmit) for today Top 10 interfaces by total traffic (combination of receive and transmit) for today Top 10 interfaces by total errors (combination of receive and transmit) for today Top 10 interfaces by total discard (combination of receive and transmit) for today Status Device name Average CPU utilization Status Device name Average memory utilization Status Device name Average response time Status Device name Average package loss Status Device name Interface name Receive Transmit Status Device name Interface name Receive Transmit Status Device name Interface name Receive Transmit Status Device name Interface name Receive Transmit Performance Monitoring 43

44 Table 1. Top 10 device details (continued) View Description Information Top 10 Interfaces by Current Utilization (Today) Top 10 Interfaces by Current Traffic (Today) Top 10 interfaces by real-time interface utilization (combination of receive and transmit) Top 10 interfaces by real-time traffic (combination of receive Mbytes per second and transmit Mbytes per second) Status Device name Interface name Receive Transmit Status Device name Interface name Receive (Mbps) Transmit (Mbps) To monitor the top 10 devices: 1. Select MONITOR > TOP (Optional) To see the dashboard information for a device, click the device name. For more information, see View Device Details on page 48. Performance Monitoring 44

45 Configure the Monitor You can enable or disable monitoring, and specify the information that is monitored. Configure the Performance Monitor Settings The monitor configuration list allows you to enable and disable the collection of monitor data for devices, as well as select monitor metrics to collect. Metrics that can be monitored include the following: Device status Device ICMP ping Device CPU Device memory Device temperature Device IP traffic Device ICMP traffic Device TCP traffic Device UDP traffic Device SNMP traffic Device interface traffic To configure the performance monitor: 1. Select MONITOR > MONITOR CONFIGURATION. 2. Select the item you want to configure. 3. Take any of the following actions: To edit the item, click the Edit button. For more information, see Configure the General Monitor Information on page 46. To monitor the item, click the Enable button. Performance Monitoring 45

46 The item is monitored according to the polling interval for the item. To stop monitoring the item, click the Disable button. The item is no longer monitored. Configure the General Monitor Information You can enable and disable monitoring, and edit the information that is monitored. To configure the general monitor information: 1. Select MONITOR > MONITOR CONFIGURATION. 2. Select the item you want to configure. 3. Click the Edit button. The appearance of the Monitor Configuration screen depends on the metric that is edited. 4. In the Enable list, select Yes to enable monitoring and No to disable monitoring. 5. In the Polling Interval list, select the polling interval. 6. Enter a description. Performance Monitoring 46

47 7. Click the Save button. Your changes are saved. 8. Click the Monitor Devices tab. 9. Select the devices you want to have monitored with this metric. All devices. To monitor all devices, click the All Devices radio button. Devices and device groups. To select the individual devices or device groups you want to monitor, click the Select Devices or Device Groups radio button. The appearance of the screen changes to allow you to select the individual devices or device groups to monitor. 10. Click the Save button. Your changes are saved. 11. Click the Monitor Parameters tab. 12. Select the parameters you want to monitor. Performance Monitoring 47

48 To move the parameters between the Available and Selected lists, use the >, <, >>, and << buttons. a. In the Available list, click the parameter you want to monitor. b. Click the > button. The parameter moves to the Selected list. 13. Click the Save button. Your changes are saved. 14. Click the Close button. The Monitor Configuration screen closes. View and Modify the Polling Interval You can view and modify the polling interval for each metric to control how frequently the device and network information is updated. To view the polling interval for each metric: 1. Select MONITOR > MONITOR CONFIGURATION. The current polling interval for each metric is listed on the screen in the Polling Interval (minutes) column. 2. Modify the polling interval for each metric. For more information, see Configure the General Monitor Information on page 46. View Device Details You can view the following types of detailed information for a device: Switch details Interface list Performance Monitoring 48

49 Traffic monitor Bandwidth monitor Configuration files Credential To view the detailed information for a device: 1. Go to a screen that displays a list of the devices for which you want to view information. Examples of screens include: Network summary view. Select HOME > NETWORK SUMMARY. For more information, see Network Summary on page 11. Device list. Select RESOURCES > DEVICES. For more information, see View Device Information on page 30. Inventory list. Select RESOURCES > INVENTORY. For more information, see Export the Device Inventory List on page 34. Map view. Select TOPOLOGY > MAP VIEWS. For more information, see Map Views on page 104. Topology view. Select TOPOLOGY > NETWORK TOPOLOGY. For more information, see Network Topology on page Click the name of the device for which you want to see detailed information. Performance Monitoring 49

50 3. Select the type of information you want to view from the Dashboard menu. Performance Monitoring 50

51 Manage the Network Dashboard You can customize the information that is shown on the network dashboard. Create Your Custom Dashboard Views You can specify your own dashboard views. These choices include the ability to view performance in real time. To create a custom dashboard view: 1. Select MONITOR > DASHBOARD VIEWS. This screen lists the existing dashboard views in the NMS300 system. 2. (Optional) To edit a dashboard view, select the view you want to edit and from More, select Edit. The Edit Dashboard screen displays, which is similar to the Add Dashboard screen. For more information, see step 3 on page 52. Performance Monitoring 51

52 3. Click the Add button. 4. Enter the name of the dashboard. 5. Select the time frame and default chart type. To view performance in real time, from the Time Frame list, select Real-time. 6. Select the source type. You can create a dashboard view of devices or a dashboard view of the interfaces for a device. Device. You can select the devices that appear in your dashboard view. After you complete the steps to add a dashboard view of devices, you return to this step. For more information, see Add a Dashboard View of Devices on page 54. Interface. You can select the interfaces for a particular device that appear in your dashboard view. After you complete the steps to add a dashboard view of the interfaces for a particular device, you return to this step. For more information, see Add a Dashboard View of Interfaces on page 55. Continue with step 7 on page 53. Performance Monitoring 52

53 7. Click the Monitors and Parameters tab. Depending on your type of device or interface selection, a different Monitors and Parameters screen displays. 8. Specify the fields and the order that you want in your new report template. To select the fields, use the left and right arrows. To arrange their order, use the up and down arrows. 9. Click the Submit button. The screen closes. Your view is added to the Dashboard Views list. 10. (Optional) Select the new view and click one of the following buttons: Launch (Popup). To close the screen, click the x ( ) button. Launch (New). A screen opens in a new browser. Performance Monitoring 53

54 This view is the one that displays for the network dashboard of this device or interface. For more information, see View Your Network Dashboards on page 56. Add a Dashboard View of Devices You can choose to view devices. To add a dashboard view of devices: 1. Select MONITOR > DASHBOARD VIEWS. 2. Click the Add button. 3. For the source type, select the Device button. 4. To add devices to the Device Selection list, click the Add Device button. 5. (Optional) To filter the devices that appear in the list, click the Show Filter button. 6. Select up to 10 devices and click the Add Selection button. To add all of the devices in the list, click the Add All button. 7. Click the Close button. Performance Monitoring 54

55 The screen closes. 8. Continue creating your custom dashboard view. For more information see Create Your Custom Dashboard Views on page 51. Add a Dashboard View of Interfaces You can choose to view the interfaces of a device. To add a dashboard view of interfaces: 1. Select MONITOR > DASHBOARD VIEWS. 2. Click the Add button. 3. For the source type, select Interface. 4. To add devices to the Interface Selection list, click the Add Interface button. Performance Monitoring 55

56 5. (Optional) To filter the devices that appear in the list, click the Show Filter button. 6. Select the device for which you want to monitor the interfaces. 7. Select the interfaces you want to monitor and click the Add Selection button. To add all of the interfaces in the list, click the Add All button. 8. Click the Close button. The screen closes. 9. Continue creating your custom dashboard view. For more information, see Create Your Custom Dashboard Views on page 51. View Your Network Dashboards You can view your network dashboards. To view a network dashboard: 1. Select MONITOR > NETWORK DASHBOARD. Performance Monitoring 56

57 2. To select the network dashboard to view, click the Select View button. A screen similar to the following one displays: You have to define the views that display on this screen. For more information, see Create Your Custom Dashboard Views on page Select the view you want to observe and click the Select View button. The screen closes and the selected network dashboard view displays. Performance Monitoring 57

58 4. Configuration Management Keep your device firmware current 4 You can back up and restore device configurations. You can also upgrade device firmware. This chapter covers the following topics: Back Up Your Device Configurations Restore Your Device Configurations Upgrade Your Device Firmware 58

59 Back Up Your Device Configurations You can back up the configurations of the NETGEAR devices on your network. Configuration backup is an example of a job that can be scheduled for future execution on a recurrent basis for batch operations. Add a Device Backup Profile You have to create a backup profile before you can back up a device configuration. To add a device backup profile: 1. Select CONFIGURATION > BACKUP. The Backup screen displays the existing backup profiles in the NMS300 system. When you delete a backup job from the Jobs list, the NMS300 system deletes the backup profile of the job. For more information, see Job Control on page 143. Configuration Management 59

60 2. Click the Add Profile button. 3. Enter the following information. General Info. Enter the name and description of the profile. Backup File Setting. Enter the file name and version of the backup file. 4. Click the Select Devices button. 5. Add devices and device groups. You can also remove existing devices from the Select Target Network Devices or Groups list. To add devices: Configuration Management 60

61 a. Click the Add Device button. b. Select the devices you want to add and click the Close button. The screen closes. To add a device group: a. Click the Add Group button. b. Select the device groups you want to add and click the Close button. The screen closes. To remove a device, select the device you want to remove and click the Remove button. The resulting devices appear in the Select Target Network Devices or Groups list. 6. (Optional) To save your information on the Backup screen, click the Save button. You can continue editing your backup profile later. 7. (Optional) Click the Add Schedule button. You can schedule the generation of the report for a later time or have it recur automatically. For more information, see Schedule a Backup Procedure on page (Optional) Click the Execute button. Configuration Management 61

62 Your backup profile is executed immediately. You can also initiate an immediate one-time backup procedure later. For more information, see Execute a Backup Procedure on page Click the Close button. The screen closes. Execute a Backup Procedure You can execute a one-time backup procedure immediately. To execute a backup procedure immediately: 1. Select CONFIGURATION > BACKUP. The Backup screen displays the existing backup profiles in the NMS300 system. When you delete a backup job from the Jobs list, the NMS300 system deletes the backup profile of the job. For more information, see Job Control on page Select the backup profile of the devices for which you want to back up the configuration immediately. 3. Click the Execute Profile button. Configuration Management 62

63 You can also execute a backup procedure immediately from the Add Profile or Edit Profile screen. For more information, see Add a Device Backup Profile on page Click the Close button. The screen closes. The backup configuration files are saved on the NMS300 system and listed on the Restore screen. You can use these files to restore the configurations for the devices on your network. For more information, see Restore Your Device Configurations on page 67. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Schedule a Backup Procedure You can schedule a backup procedure to occur later, either once or on a recurring basis. Configuration backup is an example of a job that can be scheduled for future execution on a recurrent basis for batch operations. To schedule a backup procedure: 1. Select CONFIGURATION > BACKUP. Configuration Management 63

64 The Backup screen displays the existing backup profiles in the NMS300 system. When you delete a backup job from the Jobs list, the NMS300 system deletes the backup profile of the job. For more information, see Job Control on page Select the backup profile of the devices for which you want to schedule a backup procedure to occur later. 3. Click the Edit button. Configuration Management 64

65 4. Click the Add Schedule button. 5. To enable or disable job execution, from the Enable list, select Yes or No. 6. Specify the scheduling criteria. You can specify whether the backup procedure is scheduled to occur once at a future time, or to occur on a recurring basis. Depending on your selections, the schedule screen changes. 7. Enter the schedule information. 8. Click the Submit button. The Schedule screen closes. Your backup procedure schedule becomes part of the backup profile. 9. On the Edit Profile screen, click the Save button. Your backup profile is executed at a future time either once or on a recurring basis. 10. (Optional) Select JOBS > JOB MANAGEMENT. Configuration Management 65

66 You can enable, disable, or delete the future execution of this backup procedure. For more information, see Job Control on page 143. The backup configuration files are saved on the NMS300 system and listed on the Restore screen. You can use these files to restore the configurations for the devices on your network. For more information, see Restore Your Device Configurations on page 67. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. View the Execution Status of a Backup Job The NMS300 system supports jobs for configuration and management tasks that are complicated and time consuming. Configuration backup is an example of a job that can be scheduled for future execution on a recurrent basis for batch operations. You can view the execution status of a backup job to ensure that a device configuration has been backed up as scheduled. To view the status of a backup job: 1. Select CONFIGURATION > BACKUP. The Backup screen displays the existing backup profiles in the NMS300 system. When you delete a backup job from the Jobs list, the NMS300 system deletes the backup profile of the job. For more information, see Job Control on page Select the backup profile of the devices for which you want to view the status of the backup job. 3. Point to More and select View Execution Status. Configuration Management 66

67 This screen displays the execution history of a job and whether the job succeeded or failed. 4. Click the Close button. The screen closes. Restore Your Device Configurations You can restore the configurations of the NETGEAR devices on your network. Single device. You can restore the configuration of a single device on your network. For more information, see Restore the Configuration of a Single Device on page 67. Several identical devices. You can use the configuration of one of the devices on your network to create a template configuration for several identical devices on your network. For more information, see Configure Several Identical Devices on page 70. CAUTION: When you restore the configuration of a device, you have to provide the correct configuration file. You need to make sure that you select both the correct device type and correct device model for the configuration file that you upload to the NMS300 system. When you provide the wrong configuration file, the NMS300 system pushes out the incorrect configuration file while it executes the configuration restore and you can damage the device. Restore the Configuration of a Single Device You can restore the configuration of a single device. Configuration Management 67

68 To restore a configuration to a single device: 1. Select CONFIGURATION > RESTORE. Configuration files are saved in this list during a device configuration backup. For more information, see Back Up Your Device Configurations on page 59. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. If the configuration file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Configuration File on page Select the configuration file you want to restore and click the Restore Configuration button. 3. To specify the device, click the Add Device button. Configuration Management 68

69 4. Select the device you want to add and click the Add Selection button. The screen closes and the selected device is listed on a screen similar to the following one: CAUTION: Failure to select the correct device for the selected configuration file can damage the device. 5. To restore the configuration immediately, select the device and click the Execute button. Configuration Management 69

70 The configuration is restored immediately. When the job is complete, a Result screen similar to the following displays: 6. (Optional) To restore the configuration file later, select the device and click the Schedule button. For more information, see Schedule a Restore Procedure on page (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this restore procedure. For more information, see Job Control on page 143. Configure Several Identical Devices You can use the configuration of one of the devices on your network to create a template configuration for several identical devices on your network. This template configuration file has to be promoted before it can be used. Otherwise, the restore procedure fails. CAUTION: Configuring features that are described in this section requires advanced network knowledge and experience. To configure several identical devices: 1. Select CONFIGURATION > RESTORE. Configuration Management 70

71 Configuration files are saved in this list during a device configuration backup. For more information, see Back Up Your Device Configurations on page 59. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. If the configuration file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Configuration File on page Select the promoted configuration file you want to use and click the Restore Configuration button. The configuration file you select has to be a promoted configuration file. For more information, see Promote a Configuration File on page Select the target network devices or groups. Configuration Management 71

72 CAUTION: Failure to select the correct devices or device groups for the selected configuration file can damage the devices. To add individual devices: a. Click the Add Device button. b. Select the devices you want to add and click the Add Selection button. To add all devices, click the Add All button. The screen closes and the selected devices are listed on a screen similar to the following one: To add device groups: a. Click the Add Group button. Configuration Management 72

73 b. Select the groups you want to add and click the Add Selection button. To add all groups, click the Add All button. The screen closes and the selected groups are listed on a screen similar to the following one: 4. To restore the configuration immediately, select the devices or groups and click the Execute button. Configuration Management 73

74 The configuration is restored immediately. When the job is complete, a result screen similar to the following displays: 5. (Optional) To restore the configuration file later, select the devices or groups and click the Schedule button. For more information, see Schedule a Restore Procedure on page (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this backup procedure. For more information, see Job Control on page 143. Import, Export, or Delete a Configuration File You can import, export, or delete a configuration file for a device. To import, export, or delete a configuration for a device: 1. Select CONFIGURATION > RESTORE. Configuration Management 74

75 2. Click the Import File button. 3. Specify the following information: Select Your File. Click the Select button. Select the image file from your system that you want to import. Enable MD5 Check. To enable file validation with the Message Digest 5 algorithm, select this check box and click the Select button. Select the image file from your system that you want to import. File Name. Enter the name of the configuration file that you want to use. Vendor. Select the vendor of the device. Device Type. Select the device type. Device Model. Select the device model. File Type. Select the file type. Version. Enter the version of the configuration file. Description. Enter a description of the configuration file. 4. Click the Submit button. Configuration Management 75

76 The Import File screen closes and the imported file is listed on a Restore screen similar to the following one: 5. To export or delete a configuration file, select the file you want to export or delete, point to more, and select Export File or Delete File.. The exported configuration file is saved on your system. The deleted configuration file is removed from the NMS300 database. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Promote a Configuration File To use the configuration file of a device as a template to configure several devices, you have to promote the file. CAUTION: Configuring features that are described in this section requires advanced network knowledge and experience. To promote a configuration file: 1. Select CONFIGURATION > RESTORE. Configuration Management 76

77 Configuration files are saved in this list during a device configuration backup. For more information, see Back Up Your Device Configurations on page 59. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. If the configuration file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Configuration File on page Select the configuration file you want to use as the template, point to more, and select Promote File. 3. Edit the promoted configuration file. a. Select the line of code you want to edit: Configuration Management 77

78 b. Erase the value and leave the cursor positioned where you want the parameter inserted in the line of code. c. Double-click the parameter in the Filter Parameters list: The selected parameter displays in the line of code. CAUTION: When you restore the configuration of a device, you have to provide the correct configuration file. You need to make sure that any changes you make in the Promote Configuration screen do not corrupt the configuration file. When you provide a corrupted configuration file, the NMS300 system pushes out the corrupted configuration file while it executes the configuration restore and you can damage the device. 4. Click the Submit button. The Promote Configuration screen closes and the promoted configuration file is listed on a Restore screen similar to the following one: Edit a Configuration File You can edit a configuration file. CAUTION: Configuring features that are described in this section requires advanced network knowledge and experience. Configuration Management 78

79 To edit a configuration file: 1. Select CONFIGURATION > RESTORE. Configuration files are saved in this list during a device configuration backup. For more information, see Back Up Your Device Configurations on page 59. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. If the configuration file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Configuration File on page Select the configuration file you want to restore and click the Restore Configuration button. 3. Edit the configuration file. Configuration Management 79

80 CAUTION: When you restore the configuration of a device, you have to provide the correct configuration file. You need to make sure that any changes you make do not corrupt the configuration file. When you provide a corrupted configuration file, the NMS300 system pushes out the corrupted configuration file while it executes the configuration restore and you can damage the device. 4. Click the Submit button. The edited file is saved and the Edit Config File screen closes. Compare Two Configuration Files You can compare two configuration files. To compare two configuration files: 1. Select CONFIGURATION > RESTORE. Configuration files are saved in this list during a device configuration backup. For more information, see Back Up Your Device Configurations on page 59. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. If the configuration file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Configuration File on page Select the two files you want to compare and from More, select Compare Files. Configuration Management 80

81 A screen similar to the following one displays: 3. Click the Close button. The File Compare screen closes. Schedule a Restore Procedure You can schedule a restore procedure to occur later. To schedule a restore procedure: 1. Select CONFIGURATION > RESTORE. Configuration files are saved in this list during a device configuration backup. For more information, see Back Up Your Device Configurations on page 59. Configuration files from completed backup jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. If the configuration file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Configuration File on page 74. Configuration Management 81

82 2. Select the configuration file for which you want to schedule a restore procedure and click the Restore Configuration button. 3. Select the target network devices or groups. For more information, see Restore the Configuration of a Single Device on page 67 or Configure Several Identical Devices on page 70. CAUTION: Failure to select the correct devices for the selected configuration file can damage the devices. 4. Click the Schedule button. 5. Specify the time you want the procedure to start and click the Submit button. Your restore procedure is executed once at the specified time. 6. (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this backup procedure. For more information, see Job Control on page 143. Upgrade Your Device Firmware NETGEAR posts the latest firmware for each NETGEAR device on support.netgear.com. Note: As a best practice, NETGEAR recommends that you check support.netgear.com regularly for the latest firmware. Configuration Management 82

83 CAUTION: When you update the firmware of a device, you have to provide the correct firmware file. You need to make sure that you select both the correct device type and correct device model for the firmware file that you upload to the NMS300 system. When you provide the wrong firmware file, the NMS300 system pushes out the incorrect firmware file while it executes the firmware upgrade and you can damage the device. CAUTION: When updating the firmware of stacked switches, you have to ensure that all of the switches in the stack support the firmware you choose to update the stack master. Import, Export, or Delete a Firmware File You can upgrade device firmware with the NMS300 system. To import, export, or delete a firmware file: 1. Download the latest device firmware from support.netgear.com to your system. 2. Select CONFIGURATION > IMAGE MANAGEMENT. 3. Click the Load Image button. Configuration Management 83

84 4. Specify the following information: Select Your File. Click the Select button. Select the image file from your system that you want to import. Enable MD5 Check. To enable file validation with the Message Digest 5 algorithm, select this check box and click the Select button. Select the image file from your system that you want to import. File Name. Enter the name of the image file that you want to use. Vendor. Select the vendor of the device. Device Type. Select the device type. Device Model. Select the device model. Version. Enter the version of the image file. Description. Enter a description of the image file. 5. Click the Submit button. The firmware file is transferred from your system to the NMS300 system. Imported image files are saved for the data retention period. For more information, see Data Retention Period on page (Optional) Edit the information of a firmware file. You can edit the file name, version, and description of a firmware file. For more information, see Edit the Information of a Firmware File on page Upgrade the firmware of the device. You can upgrade the firmware of a device immediately. For more information, see Execute a Firmware Upgrade on page 86. You can also schedule the upgrade procedure to execute later. For more information, see Schedule a Firmware Upgrade on page 90. Configuration Management 84

85 8. To export or delete an image, select the image you want to export or delete and from More, select Export Image or Delete Image. The exported image file is saved on your system. The deleted image file is removed from the NMS300 database. Edit the Information of a Firmware File You can edit the information of a firmware file. To edit the firmware file information: 1. Select CONFIGURATION > IMAGE MANAGEMENT. If the image file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Firmware File on page 83. Imported image files are saved for the data retention period. For more information, see Data Retention Period on page Select the firmware file for which you want to edit the information and click the Edit button. Configuration Management 85

86 3. Edit the information. 4. Click the Submit button. The edited file is saved and the edit screen closes. Execute a Firmware Upgrade You can execute a firmware upgrade immediately. To execute a firmware upgrade: 1. Select CONFIGURATION > IMAGE MANAGEMENT. If the image file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Firmware File on page 83. Imported image files are saved for the data retention period. For more information, see Data Retention Period on page Select the firmware file you want to upgrade and click the Upgrade Firmware button. Configuration Management 86

87 3. Select the target network devices or groups. CAUTION: Failure to select the correct devices or device groups for the selected firmware file can damage the devices. To specify individual devices: a. Click the Add Device button. b. Select the devices you want to add and click the Add Selection button. To add all devices, click the Add All button. Configuration Management 87

88 The screen closes and the selected device is listed on a screen similar to the following one: To specify device groups: a. Click the Add Group button. b. Select the groups you want to add and click the Add Selection button. To add all groups, click the Add All button. Configuration Management 88

89 The screen closes and the selected device is listed on a screen similar to the following one: 4. To upgrade the firmware immediately, select the devices or groups and click the Execute button. The firmware is upgraded immediately. When the job is complete, a Result screen similar to the following displays: 5. (Optional) To upgrade the firmware later, select the devices or groups and click the Schedule button. For more information, see Schedule a Firmware Upgrade on page 90. Configuration Management 89

90 6. (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this backup procedure. For more information, see Job Control on page 143. Schedule a Firmware Upgrade You can schedule a one-time firmware upgrade to occur later. To schedule a firmware upgrade: 1. Select CONFIGURATION > IMAGE MANAGEMENT. If the image file you need does not appear on this list, you can import the file into the NMS300 system. For more information, see Import, Export, or Delete a Firmware File on page 83. Imported image files are saved for the data retention period. For more information, see Data Retention Period on page Select the firmware file you want to schedule and click the Upgrade Firmware button. 3. Select the target network devices or groups. For more information, see Execute a Firmware Upgrade on page 86. CAUTION: Failure to select the correct devices for the selected firmware file can damage the devices. 4. Click the Schedule button. Configuration Management 90

91 5. Specify the time you want the upgrade to occur and click the Submit button. Your upgrade procedure is executed once at the specified time. 6. (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this backup procedure. For more information, see Job Control on page 143. Configuration Management 91

92 5. Alarm Management Be notified when something goes wrong 5 You can receive alarm notifications when conditions are suboptimal and view current and previous alarms using various filter options. As an option, you can receive these alarm notifications with . This chapter covers the following topics: Manage the Current Alarms View the Alarm History Configure the Alarm Trigger Settings Configure the Alarm Notification Profiles View the Network Events View the Device Traps View the Device System Logs Customize the Alarm Colors 92

93 Manage the Current Alarms The Current Alarms list shows the active alarms for the entire network. You can acknowledge alarms, clear alarms, and perform other functions from this list. To manage the current alarms: 1. Select ALARMS > CURRENT ALARMS. 2. (Optional) To filter the alarms that are listed, click the Show Filter button. You can filter the current alarms by criteria such as alarm time range, severity, and acknowledged status. To hide the filter, click the Hide Filter button. 3. Select the alarm you want to manage. 4. Take any of the following actions for an alarm: To acknowledge the alarm, click the Acknowledge button. An alarm that is acknowledged means someone is taking ownership of the issue. To clear the alarm, click the Clear button. An alarm that is cleared means the fault indicated by the alarm no longer exists. To view the alarm details, click the Detail button. Alarm Management 93

94 To close the Alarm Detail screen, click the Close button. 5. To manage several alarms as a batch, select the alarms you want to manage. Point to More and select the action you want to take: The action that you select is taken. View the Alarm History The Alarm History list shows the previous alarms for the entire network. You can delete previous alarms from this list. The more alarms that accumulate on this list, the greater the amount of disk space on the server that is required to store this list. To view the alarm history: 1. Select ALARMS > ALARM HISTORY. 2. (Optional) To filter the alarm histories that are listed, click the Show Filter button. You can filter the alarm histories by criteria such as clear time range, device name, severity, and alarm name. To hide the filter, click the Hide Filter button. 3. (Optional) Take any of the following actions for an alarm history: To delete the history of an alarm, select the alarm history you want to delete and click the Delete button. To delete all alarm histories, click the Batch Delete button. To export the alarm history to an Excel or PDF file, point to More and select the desired action. 4. To view the alarm history details, select the alarm history you want to view and click the Detail button. Alarm Management 94

95 5. To close the History Alarm Detail screen, click the Close button. Configure the Alarm Trigger Settings The NMS300 system has 70 built-in alarms. You can enable and disable these alarms and modify them, and you can define your own custom alarms. To configure the alarm trigger settings: 1. Select ALARMS > ALARM CONFIGUATION. 2. (Optional) To filter the alarm triggers that are listed, click the Show Filter button. You can filter the alarm trigger configuration by criteria such as alarm name, enabled status, alarm type, and severity. To hide the filter, click the Hide Filter button. 3. To enable an alarm trigger, select the alarm trigger you want to enable and click the Enable button. The alarm trigger is enabled. Alarm Management 95

96 4. To disable an alarm trigger, select the alarm trigger you want to disable and from More, select Disable. The alarm trigger is disabled. 5. To add an alarm trigger, click the Add button. Depending on your selection, a different Add Threshold Alarm screen might display. 6. (Optional) To edit the information for an existing alarm trigger, select the alarm trigger you want to edit and click the Edit button. A screen displays for you to modify the alarm trigger criteria. Configure the Alarm Notification Profiles You can define the criteria that are used to generate a notification to you and other users when an alarm occurs. For notifications to work, you have to specify an server. For more information, see Get Started with the NMS300 System on page 151. To configure the alarm notification criteria: 1. Select ALARMS > NOTIFICATION PROFILES. Alarm Management 96

97 2. Click the Add button. 3. Enter the following information: Basic Information. - Enter the name and description of the profile. - To restrict the alarm notification criteria to a particular device group, select the device group. - To enable the alarm notification profile, select the Yes button. Select Alarm. - To select the alarms by severity, select the Select Alarms by Severity radio button. - To select one or more alarms by alarm name, select the Select one or more Alarms radio button. The appearance of the screen changes and provides a screen from which you can select the alarms to add. 4. Click the Trigger button. Alarm Management 97

98 5. Enter the following information: Alarm Generation Time. Enter the alarm generation time information. Trigger Action. Enter the address to send the notification to when the alarm notification condition is triggered. For notifications to work, you have to specify an server. For more information, see Get Started with the NMS300 System on page Click the Save button. The Add Alarm Notification screen closes. 7. (Optional) To modify an alarm notification profile, select the alarm notification profile you want to modify and click the Edit button. A screen displays for you to edit the alarm notification profile. 8. (Optional) To enable or disable an alarm notification profile, select the alarm notification profile you want to enable or disable and from More, select Enable or Disable. View the Network Events You can view events from the entire network. To view the network events: 1. Select ALARMS > EVENTS. Alarm Management 98

99 2. Select the event you want to manage. 3. To view the event, click the Detail button. 4. To close the Event Detail screen, click the Close button. 5. To delete the event, on the Events screen, click the Delete button. The event is removed from the database. 6. To delete all of the events, on the Events screen, click the Batch Delete button. All of the events are removed from the database. 7. (Optional) To export the event data, point to More and select Export to Excel or Export to PDF. The action that you select is taken. View the Device Traps You can view the device traps that the NMS300 system has received. To view the device traps: 1. Select ALARMS > TRAPS. Alarm Management 99

100 2. Select the trap you want to manage. 3. To view the trap, click the Detail button. 4. To close the Trap Detail screen, click the Close button. 5. To delete the trap, on the Traps screen, click the Delete button. The trap is removed from the database. 6. To delete all of the traps, ob the Traps screen, click the Batch Delete button. All of the traps are removed from the database. 7. (Optional) To export the trap data, point to More and select Export to Excel or Export to PDF. The action that you select is taken. View the Device System Logs You can view the device system logs that the NMS300 system has received. Alarm Management 100

101 To view the device system log: 1. Select ALARMS > SYSLOGS. 2. Select the system log you want to manage. 3. To view the system log, click the Detail button. 4. To close the Device Syslog Detail screen, click the Close button. 5. To delete the system log, on the Syslogs screen, click the Delete button. The system log is removed from the database. 6. To delete all of the system logs, on the Syslogs screen, click the Batch Delete button. All of the system logs are removed from the database. 7. (Optional) To export the system log data, point to More and select Export to Excel or Export to PDF. The action that you select is taken. Alarm Management 101

102 Customize the Alarm Colors Administrator users can change the colors of the alarms. For more information, see Customize the NMS300 System Appearance on page 157. Alarm Management 102

103 6. Topology Views View the topology of your network 6 You can create hierarchical maps and topological views of your network. This chapter covers the following topics: Map Views Network Topology 103

104 Map Views Map views show the hierarchical maps of your network. View a Map You can view one of the hierarchical maps of your network. To view the device maps: 1. Select TOPOLOGY > MAP VIEWS. 2. From the Map Tree, select the map you want to display. Topology Views 104

105 The selected map displays. 3. From the Device List, select the device you want to locate. A circle displays around the selected device. 4. (Optional) To view the details for a node, point to the node you want to view. Topology Views 105

106 5. (Optional) To see the dashboard information for a device, click the device node. For more information, see View Device Details on page (Optional) To view the details for a link, point to the link you want to view. 7. (Optional) To view the summary for an alarm, point to the alarm summary you want to view. 8. To refresh the map views automatically every two minutes, click the Auto button. The map views refresh automatically every two minutes. 9. (Optional) To refresh the map views at any time manually, click the Refresh button. The map views refresh once immediately. Topology Views 106

107 10. (Optional) To rescale a map, use the scaling tool. You can reposition a map by holding your cursor on the map and dragging the map to a new position. 11. (Optional) To modify the map views of your network, use the menu buttons: Maps. To create a map, click the Maps button. For more information, see Add a Submap on page 108. Devices. To add devices to a map, from the Map Tree, select the map where you want to add the devices and click the Devices button. For more information, see Add Devices to a Map on page 111. Link. To add a link between devices on a map, from the Map Tree, select the map where you want to add the link between devices and click the Link button. For more information, see Add a Link Between Devices on page 113. Setting. To customize the link style settings, click the Setting button. For more information, see Customize the Link Style Settings on page 115. Delete. To delete an item, select the item you want to delete and click the Delete button. Your selection is deleted. Reset. To undo unsaved changes, click the Reset button. Your unsaved changes are reset. Save. To save your changes, click the Save button. Topology Views 107

108 Your changes are saved. When the Save button is grayed out, everything is saved. Help. For help, click the Help button. A help screen displays. Screen. To display your maps on a full screen view, click the Screen button. Your maps display on a full screen. To return to the regular screen display, either press the Esc key or from the full screen, click the Screen button. Print. To print the screen, click the Print button. Your map is printed. Add a Submap You can create a hierarchy of maps of your network. To add a submap: 1. Select TOPOLOGY > MAP VIEWS. 2. From the Map Tree, select the map for which you want to create a submap and click the Maps button. Topology Views 108

109 The following screen displays: 3. Enter the map name. 4. Select the map in one of the following ways: Select a Map. Select this radio button, and select a map from the list. Select a Local Map. Select this radio button, and click the Select button to locate and select a map on your computer. 5. Click the OK button. Topology Views 109

110 The map you selected displays as a submap underneath the parent map and the name of the map you selected displays in the Map Tree. 6. Select the devices you want on your map. For more information, see Add Devices to a Map on page 111. Topology Views 110

111 Add Devices to a Map You can add devices to a map. To add devices to a map: 1. Select TOPOLOGY > MAP VIEWS. 2. From the Map Tree, select the map for which you want to add devices and click the Devices button. Topology Views 111

112 3. Select the devices you want to add to the map and click the OK button. The devices display on your map. 4. Select each device and drag it to where you want it on the map. 5. Click the Save button. Your devices display at their correct locations on the map. The map also displays the existing links between your devices. 6. (Optional) Add a link between devices. For more information, see Add a Link Between Devices on page (Optional) Customize the link style settings. For more information, see Customize the Link Style Settings on page 115. Topology Views 112

113 Add a Link Between Devices You can add a link between devices. For devices that do not support link discovery through the LLDP protocol, you can manage links manually. When you know that physical connections exist for the non-lldp devices, you can draw these links manually and also update them manually when the physical connections are reconfigured. To add a link between devices on a map: 1. Select TOPOLOGY > MAP VIEWS. 2. From the Map Tree, select the map for which you want to add a link between devices. Topology Views 113

114 a. Select the device that is the first endpoint of the link. Second Endpoint First Endpoint b. Click the Link button. c. Drag your cursor from the device you selected in step a to the device that is the other endpoint of the link. d. Release the mouse button. 3. Select the device interface for each end of the link. 4. Click the OK button. The Add Link screen closes. Topology Views 114

115 5. Click the Save button. The link is added between the two devices. 6. (Optional) Customize the link style settings. For more information, see Customize the Link Style Settings on page 115. Customize the Link Style Settings You can customize the link style settings. To customize the link styles: 1. Select TOPOLOGY > MAP VIEWS. Topology Views 115

116 2. From the Map Tree, select the map for which you want to customize the link style settings. 3. Click the Setting button. Topology Views 116

117 4. Select the color and thickness of the links: 5. Click the OK button. The links on the map display the modified link styles. 6. Click the Save button. Your changes are saved. Topology Views 117

118 Network Topology Network topology shows the topological view of your network. Display a Network Topology View You can display one of the topology views of your network. The following types of network topology views are available: Node link tree. The network nodes are displayed as a hierarchical organization chart. Radial. The network topology is displayed in a way that expands outwards radially. Basic spring. The network topology is displayed in a way the children nodes are in circles with parent node. Node link tree view Radial view Basic spring view Figure 5. Network topology views To display a network topology view: 1. Select TOPOLOGY > NETWORK TOPOLOGY. Topology Views 118

119 2. From the View List, select the view you want to display. The selected view displays. 3. From the Device List, select the device you want to locate. Topology Views 119

120 A circle displays around the selected device. 4. (Optional) To view the details for a node, point to the node you want to view. 5. (Optional) To see the dashboard information for a device, click the device node. For more information, see View Device Details on page (Optional) To view the details for a link, point to the link you want to view. 7. (Optional) To view the summary for an alarm, point to the alarm summary you want to view. Topology Views 120

121 8. To refresh the topology view automatically every two minutes, click the Auto button. The topology view refreshes automatically every two minutes. 9. (Optional) To refresh the topology view at any time manually, click the Refresh button. The topology view refreshes once immediately. 10. To rescale a topology, use the scaling tool. You can reposition a topology view by holding your cursor on the topology view and dragging the topology view to a new position. 11. (Optional) To modify the network topology views of your network, use the menu buttons: Topology Views 121

122 Views. To create a topology view, on the View List, click the + ( ) button. For more information, see Add a Topology View on page 123. Link. To add a link between devices on a view, from the View List, select the view where you want to add the link between devices and click the Link button. For more information, see Add a Link Between Devices on page 124. Setting. To customize the link style settings, click the Setting button. For more information, see Customize the Node and Link Style Settings on page 127. Delete. To delete an item, select the item you want to delete and click the Delete button. Your selection is deleted. Reset. To undo unsaved changes, click the Reset button. Your unsaved changes are reset. Save. To save your changes, click the Save button. Your changes are saved. When the Save button is grayed out, all changes are saved. Help. For help, click the Help button. A help screen displays. Screen. To display your views on a full screen, click the Screen button. Your views display on a full screen. To return to the regular screen display, either press the Esc key or from the full screen, click the Screen button. Print. To print the screen, click the Print button. Your view is printed. Topology Views 122

123 Add a Topology View You can add topology views of your network. To add topology views of your network: 1. Select TOPOLOGY > NETWORK TOLOPOGY. 2. On the View List, click the + ( ) button. Topology Views 123

124 3. Provide the requested information and click the OK button. The Add Topology View screen closes. 4. To delete a view, on the View List, select the view that you want to delete and click the x ( ) button. The network topology view is deleted from the View List. 5. (Optional) Add a link between devices. For more information, see Add a Link Between Devices on page (Optional) Customize the node and link style settings. For more information, see Customize the Node and Link Style Settings on page 127. Add a Link Between Devices You can add a link between devices. For devices that do not support link discovery through the LLDP protocol, you can manage links manually. When you know that physical connections exist for the non-lldp devices, you can draw these links manually and also update them manually when the physical connections are reconfigured. To add a link between devices on a topology view: 1. Select TOPOLOGY > NETWORK TOPOLOGY. Topology Views 124

125 2. From the View List, select the view for which you want to add a link between devices. a. Select the device that is the first endpoint of the link. Second Endpoint First Endpoint b. Click the Link button. c. Drag your cursor from the device you selected in step a to the device that is the other endpoint of the link. d. Release the mouse button. Topology Views 125

126 3. Select the device interface for each end of the link. 4. Click the OK button. The Add Link screen closes. 5. Click the Save button. The link is added between the two devices. 6. (Optional) Customize the node and link style settings. For more information, see Customize the Node and Link Style Settings on page 127. Topology Views 126

127 Customize the Node and Link Style Settings You can customize the node and link style settings. To customize the node and link styles: 1. Select TOPOLOGY > NETWORK TOPOLOGY. 2. From the View List, select the view for which you want to customize the node and link style settings. Topology Views 127

128 3. Click the Setting button. 4. Select node and link style settings: 5. Click the OK button. Topology Views 128

129 The nodes and links on the view display the modified nodes and link styles. 6. Click the Save button. Your changes are saved. Topology Views 129

130 7. Report Generation Record how your network performs 7 You can generate reports from either built-in or customized report templates, and you can view them at any time. You can create new report templates that generate one-time reports or regular reports automatically on a schedule. This chapter covers the following topics: Manage the Report Templates Manage Report Generation View Saved Reports 130

131 Manage the Report Templates You can add or edit, a report template. These templates are then used to generate reports. You can also delete a report templates. When you delete a report generation job from the Jobs list, the NMS300 system deletes the report template for the job. For more information, see Job Control on page 143. To add, edit, or delete a report template: 1. Select REPORTS > REPORT TEMPLATES. 2. Select the type of report you want to add. You can select report templates based on inventory, device, or traffic. a. In the Report Type list, click on Inventory, Device, or Traffic. The list expands to display the available reports for the type of report you selected. b. In the available report list, click on the report you want. Report Generation 131

132 3. To delete an existing report template, select the report you want to delete and click the Delete button. When you delete a report generation job from the Jobs list, the NMS300 system deletes the report template for the job. For more information, see Job Control on page To edit an existing report template, select the report template you want to edit and click the Edit button. The screens that display for editing a report template are the same screens that display for adding a report template. When you delete a report generation job from the Jobs list, the NMS300 system deletes the report template for the job. For more information, see Job Control on page Click the Add button. Depending on your type of report selection, a different Add Report Template screen might display. a. Specify the general information for your new report template. Report Generation 132

133 Edit the report name and description fields. b. Specify the report options. Be aware of the following considerations: To save generated reports, select the Save Reports in NMS300 File System check box. For information about how to view reports that have been generated previously, see View Saved Reports on page 140. To have a copy of the report sent to your address, you have to define the server settings. For more information, see Get Started with the NMS300 System on page Click the Select Devices button. You can add devices and device groups. You can also remove existing devices from the Select Target Network Devices or Groups list. To add a device: a. Click the Add Device button. Report Generation 133

134 b. Select the devices you want to add and click the Close button. The screen closes. To add a device group: a. Click the Add Group button. b. Select the device groups you want to add and click the Close button. The screen closes. To remove a device, select the device you want to remove and click the Remove button. The resulting devices appear in the Select Target Network Devices or Groups list. 7. Click the Customize Fields button. Depending on your type of report selection, a different Customize Fields screen might display. Report Generation 134

135 a. Specify the fields and the order in which you want them to appear in your new report template. To select the fields, use the left and right arrows. To arrange their order, use the up and down arrows. b. Specify how you want the information sorted. 8. (Optional) To save your information on the Add Report Template screen, click the Save button. You can continue editing your report template later. 9. (Optional) Click the Add Schedule button. You can schedule the generation of the report for a later time or have it recur automatically. For more information, see Generate a Scheduled Report on page Click the Execute button. Your new report is generated immediately. 11. (Optional) Click the View Report button. You can view the new report. For information about how to view reports that have been generated previously, see View Saved Reports on page Click the Close button. The screen closes. Manage Report Generation You can generate reports from an existing template. You can create one-time reports manually that are generated immediately or schedule one-time reports that are generated later. You can also schedule recurring reports that are generated automatically. Report Generation 135

136 Generate a One-Time Report Immediately You can generate a new report immediately from an existing template. For information about how to schedule the generation of a one-time report later, see Generate a Scheduled Report. To generate a new report once: 1. Select REPORTS > REPORT TEMPLATES. 2. Select the type of report you want to generate. You can select report templates based on inventory, device, or traffic. a. In the Report Type list, click on Inventory, Device, or Traffic. The list expands to display the available reports for the type of report you selected. b. In the available report list, click on the report you want. Report Generation 136

137 When you delete a report generation job from the Jobs list, the NMS300 system deletes the report template for the job. For more information, see Job Control on page Select the specific report template you want to use and click the Generate Report button. 4. Click the View Report button. You can view the new report. For information about how to view reports that have been generated previously, see View Saved Reports on page Click the Close button. The screen closes. Generate a Scheduled Report You can schedule a new report from an existing template for generation at a future time, or you can schedule the new report for generation on a recurring basis. Report Generation 137

138 To generate a new report according to a schedule: 1. Select REPORTS > REPORT TEMPLATES. 2. Select the type of report you want to generate. You can select report templates based on inventory, device, or traffic. a. In the Report Type list, click on Inventory, Device, or Traffic. The list expands to display the available reports for the type of report you selected. b. In the available report list, click on the report you want. Report Generation 138

139 When you delete a report generation job from the Jobs list, the NMS300 system deletes the report template for the job. For more information, see Job Control on page Select the template for the report you want generated automatically and click the Edit button. Depending on your type of report selection, a different edit Report Template screen might display. 4. Click the Add Schedule button. 5. To enable or disable job execution, from the Enable list, select Yes or No. 6. Specify the scheduling criteria. Once you enable the job execution, you can specify whether the report is generated once or on a recurring basis. Report Generation 139

140 Depending on your selections, the schedule screen changes. 7. Click the Submit button. The Schedule screen closes. Your report generation schedule becomes part of the report template. 8. On the Edit Report Template screen, click the Save button. Your report is generated at a future time either once or on a recurring basis. 9. (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future generation of this report. For more information, see Job Control on page 143. View Saved Reports You can view the saved reports in the NMS300 system. Reports are saved for the data retention period. For more information, see Data Retention Period on page 153. To view saved reports: 1. Select REPORTS > GENERATED REPORTS. Report Generation 140

141 2. (Optional) To filter the reports that are listed, click the Show Filter button. You can filter the current jobs by criteria such as time range, category, and report type. To hide the filter, click the Hide Filter button. 3. Select the report you want to view and double-click it. Your report opens. 4. (Optional) To delete a report, select the report you want to delete and click the Delete button. The report is deleted from the NMS300 system and cannot be viewed again. Report Generation 141

142 8. Job Management Manage the NMS300 system jobs 8 You can view job detail and status information. This chapter covers the following topics: Job Setup Job Control 142

143 Job Setup The NMS300 system supports regular and time-consuming jobs that are used for configuration and management tasks. You can schedule these jobs for future execution on a one-time basis or on a recurrent basis for batch operations. The NMS300 system provides wizards to create the following types of jobs: Configuration file backup. Both one-time and recurrent jobs are supported. For more information, see Schedule a Backup Procedure on page 63. Configuration file restore. One-time jobs are supported. For more information, see Schedule a Restore Procedure on page 81. Firmware upgrade. One-time jobs are supported. For more information, see Schedule a Firmware Upgrade on page 90. Report generation. Both one-time and recurrent jobs are supported. For more information, see Generate a Scheduled Report on page 137. Resource discovery. Both one-time and recurrent jobs are supported. For more information, see Schedule a Discovery Procedure on page 28. Output files from completed jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Job Control You can view job detail and status information. You can also enable, disable, and delete jobs. When you delete any of the following items from the Jobs list, the NMS300 system deletes its corresponding profile or template from its database: Discovery job. You can create a discovery profile. For more information, see Add a Discovery Profile on page 24. Backup job. You can create a new backup profile. For more information, see Add a Device Backup Profile on page 59. Report generation job. You can create a report template. For more information, see Manage the Report Templates on page 131. When you delete any of the following items from the Jobs list, the NMS300 system does not delete the related file from its database: Restore configuration job. To remove the configuration file from the NMS300 database, you have to delete the configuration file manually. For more information, see Restore Your Device Configurations on page 67. Firmware upgrade job. To remove the firmware file from the NMS300 database, you have to delete the firmware file manually. For more information, see Upgrade Your Device Firmware on page 82. Job Management 143

144 To manage the NMS300 system jobs: 1. Select JOBS > JOB MANAGEMENT. 2. (Optional) To filter the jobs that are listed, click the Show Filter button. You can filter the current jobs by criteria such as job type, status, and last execution time. To hide the filter, click the Hide Filter button. 3. Select the job you want to manage. On the Jobs screen, you can take the following actions for a job: To enable the job, click the Enable button. The job is enabled. To disable the job, click the Disable button. The job is disabled. To view the job details, click the Detail button. For more information, see step 4 on page 144. To delete the job, click the Delete button. When you delete a job, there might be related configuration files that are removed from the NMS300 system. For more information, see Job Control on page To view the details of the job, click the Detail button. Job Management 144

145 Depending on your selection, a different Job Detail screen might display. 5. To close the Job Detail screen, click the Close button. The Job Detail screen closes. Job Management 145

146 9. User Management Manage the NMS300 system users 9 You can view the existing user list, create new users, and edit or delete existing users. This chapter covers the following topics: User Management Security Profiles Online Users Note: Only users with a security profile set to Admin can perform the user management tasks. 146

147 User Management The administrator has the authority to manage the NMS300 system user base. For information about how to view the existing users who are currently logged in, see Online Users on page 149. To manage the NMS300 system user base: 1. Select ADMIN > SETTINGS. 2. Under Account Information, select User Management. 3. To edit a user, selected the user you want to edit and click the Edit button. 4. To delete a user, select the user you want to delete and click the Delete button. User Management 147

148 5. To add a user, click the Add button. 6. Enter the requested user basic information and user status. For more information about security profiles, see Security Profiles on page Click the Submit button. Security Profiles The system provides the following default user security profiles: Admin. A user with administration-related functions. Operator. A user who can manage the enterprise network functions, but cannot perform administration-related functions. Observer. A user who can monitor and view enterprise network functions. You can edit and delete these security profiles and you can define new security profiles. To manage the user security profiles: 1. Select USERS > SECURITY PROFILES. 2. To edit a security profile, selected the security profile you want to edit and click the Edit button. 3. To delete a security profile, select the security profile you want to delete and click the Delete button. User Management 148

149 4. To add a security profile, click the Add button. 5. Enter the requested profile information and profile setting. 6. Click the Submit button. Online Users You can view the users who are currently logged in. To view the users who are currently online: 1. Select USERS > ONLINE USERS. 2. (Optional) To log off a user, select the user you want to log off and click the Abort button. User Management 149

150 10. Administration Panels Manage the NMS300 system 10 You can change the NMS300 system and website settings with the administration dashboard. This chapter covers the following topics: Get Started with the NMS300 System Manage the System Settings Customize the NMS300 System Appearance View the Network Device Inventory Manage the Alarm Configuration Manage the Monitor Configuration Manage the User Account Information View the NMS300 Version Information View the Audit Log Note: Only users with a security profile set to Admin can perform administrator tasks. 150

151 Get Started with the NMS300 System Discover your network and add the devices you want to manage. To receive alerts by , you have to provide the server information. This procedure has to be done once and does not have to be done again unless the server information changes. To get started with the NMS300 system: 1. Select ADMIN > SETTINGS. 2. To do a quick discovery of the devices on your network, under Getting Started with NMS, select Discover Devices. For more information, see Quick Discovery on page Under Getting Started with NMS, select Server Settings. Administration Panels 151

152 4. Enter your SMTP configuration settings. 5. Click the Test button. Your SMTP configuration settings are verified. 6. Click the Submit button. Your changes are saved. 7. (Optional) To create device groups, under Getting Started with NMS, select Device Groups. For more information, see Specify Device Groups on page 35. Manage the System Settings You can modify the global settings for the NMS300 system. To customize the NMS300 system global settings: 1. Select ADMIN > SETTINGS. 2. Select the tasks you want to perform. To change the data retention period, under System Settings, select Data Retention Period. For more information, see Data Retention Period on page 153. To change the inventory polling, under System Settings, select Inventory Polling. For more information, see Inventory Polling on page 154. To change the idle time out, under System Settings, select Idle Time Out. For more information, see Idle Time Out on page 155. Administration Panels 152

153 To change the real-time chart, under System Settings, select Real-time Chart. For more information, see Real-time Chart on page 156. Data Retention Period You can change how long the NMS300 system retains your network data. To modify the data retention period: 1. Select ADMIN > SETTINGS. 2. Under System Settings, select Data Retention Period. The longer information is retained, the more disk space is required on the NMS300 server. You can monitor the NMS300 server information. For more information, see View the NMS300 Server Information on page For the data retention periods you want to change, enter the updated information: Administration Panels 153

154 Events. This setting determines how long events are retained. For more information, see View the Network Events on page 98. Device Traps. This setting determines how long trap data is retained. For more information, see View the Device Traps on page 99. NMS Audit Log. This setting determines how long audit logs are retained. For more information, see View the Audit Log on page 163. Summary Performance Data. This setting determined how long summary performance data is retained. For more information, see Manage the Network Dashboard on page 51. Configuration Files. This setting determines how long backed-up configuration files are retained. For more information, see Back Up Your Device Configurations on page 59. Job Result. This setting determines how long job execution reports are retained. For more information, see Job Control on page 143. Alarm History. This setting determines how long alarms are retained. For more information, see View the Alarm History on page 94. Device Syslogs. This setting determines how long syslogs are retained. For more information, see View the Device System Logs on page 100. Raw Performance Data. This setting determined how long raw performance data is retained. For more information, see Configure the Monitor on page 45. Report Files. This setting determines how long job reports are retained. For more information, see View Saved Reports on page 140. Image Files. This setting determines how long device firmware files are retained. For more information, see Upgrade Your Device Firmware on page Click the Submit button. Your changes are saved. Inventory Polling You can change how often the NMS300 system polls the network for your device inventory. Administration Panels 154

155 To modify the inventory polling: 1. Select ADMIN > SETTINGS. 2. Under System Settings, select Inventory Polling. 3. Specify the recurrence type and execute time. Depending on your selections, a different System Inventory Polling Setting screen might display. 4. Click the Submit button. Your changes are saved. Idle Time Out You can change how long the NMS300 system waits before it logs you out for inactivity. Administration Panels 155

156 To modify the idle time out: 1. Select ADMIN > SETTINGS. 2. Under System Settings, select Idle Time Out. 3. Specify the new idle time out period. 4. Click the Submit button. Your changes are saved. Real-time Chart You can change how often the NMS300 system refreshes your chart data and the maximum time range that is displayed on your charts. Administration Panels 156

157 To modify the chart settings: 1. Select ADMIN > SETTINGS. 2. Under System Settings, select Real-time Chart. 3. Specify the data refresh interval and maximum time range. 4. Click the Submit button. Your changes are saved. Customize the NMS300 System Appearance You can customize the navigation and look of your web portal. Administration Panels 157

158 To customize the navigation and appearance: 1. Select ADMIN > SETTINGS. 2. Under Customize, select Customize Network Summary View. You can customize the items that appear on your NMS300 system Network Summary screen. Each NMS300 system user can customize the items that appear on his or her Network Summary screen. For more information, see Customize Your Network Summary on page Under Customize, select Customize Alarm Color. 4. Click the alarm colors you want to modify and make your choices. Administration Panels 158

159 5. Click the Submit button. Your changes are saved. View the Network Device Inventory You can view the network device inventory. To view the network device inventory: 1. Select ADMIN > SETTINGS. 2. Under View Device Inventory, select View Device Inventory. For more information, see Export the Device Inventory List on page 34. Manage the Alarm Configuration You can view the currently configured alarms and create new alarms. Administration Panels 159

160 To manage the alarm configuration: 1. Select ADMIN > SETTINGS. 2. Under Manage Alarms, select Alarm Configuration. For more information, see Configure the Alarm Trigger Settings on page 95. Manage the Monitor Configuration You can view or modify the currently configured monitor and parameters. Administration Panels 160

161 To manage the monitor configuration: 1. Select ADMIN > SETTINGS. 2. Under Monitor, select Monitor Configuration. For more information, see Configure the Monitor on page 45. Manage the User Account Information You can view or modify users and create new users. Administration Panels 161

162 To manage users and create new users: 1. Select ADMIN > SETTINGS. 2. To manage the user base, under Account Information, select User Management. For more information, see User Management on page To edit your account information, under Account Information, select Edit Account. For more information, see Edit Your Account Information on page To change your password, under Account Information, select Change Password. For more information, see Change Your Password on page 15. View the NMS300 Version Information You can view the NMS300 version information. Administration Panels 162

163 To view the NMS300 version information: 1. Select ADMIN > SETTINGS. 2. Under Version Information, select NMS300 Version. 3. Click the x ( ) button. The screen closes. View the Audit Log The system audit logs provide information about who, what, and when tasks were performed on the enterprise network or on the NMS300 server. Administration Panels 163

164 Audit logs are saved for the data retention period. For more information, see Data Retention Period on page 153. To view the NMS300 audit logs: 1. Select ADMIN > AUDIT LOG. From this screen, you can view user activity. You can also export the information to an Excel or PDF file. 2. (Optional) To filter the log list, click the Show Filter button. You can filter the log list by criteria such as user name, category, and operation time span. To hide the filter, click the Hide Filter button. Administration Panels 164

165 A. Technical Specifications Hardware and software requirements A Item Specification System architecture B/S-based multitiered system Browser support (HTTP and HTTPS) Internet Explorer 9 Firefox Chrome m OS support Windows Server 2003 (Standard, Enterprise and Web), 32-bit and 64-bit Windows Server 2008 (Enterprise) 32-bit and 64-bit Microsoft Windows XP (Professional) 32-bit and 64-bit with SP3 or later Microsoft Windows 7 (Professional, Enterprise and Ultimate) 32-bit and 64-bit VM support Support hypervisors include VMWare and other major ones such as Hyper-V and XenServer Standard server requirement (for 200 devices) 2.8 G Hz dual-core CPU 4 G RAM (32-bit OS) or 8 G RAM (64-bit OS) 20 G HD (free space) Static IP Standard client requirement 2 G Hz CPU 2 G RAM 3 G HD (free space) Installation Server is installed through an automated GUI-based installer Single server deployment Client is web based and no installation required Language support English Support other languages through internationalization Management interface support SNMP (v1, v2c, v3) TFTP Telnet/HTTP/HTTPS Web Gui 165

166 Item Specification Supported devices All NETGEAR managed switches All NETGEAR smart switches DB MySQL (v5.5) Technical Specifications 166