3M Stats and Status Software for 3M Detection System Model 8900/9900. Administrator s Guide

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1 3M Stats and Status Software for 3M Detection System Model 8900/9900 Administrator s Guide

2 Copyright 2009, 3M. All rights reserved. 3M Stats and Status Software for 3M Detection System Model 8900/9900 Administrator s Guide a 3M and SelfCheck are trademarks of 3M Company. Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Firebird is a registered trademark of Firebird Foundation Incorporated. Java and Java JDK are trademarks or registered trademarks of Sun Microsystems, Inc. or its subsidiaries in the United States and other countries. All other trademarks are the property of their respective owners.

3 Contents Overview... 1 System components... 1 Common terms... 2 Software installation... 3 Before you begin... 3 Installation overview... 4 Hardware installation... 4 Install server software... 4 Configure servers and branches Install controllers Deployment System administration Log on Log off Administration tab Maps Branches Controllers Lattices Users System preferences Configuration backup Monitoring Monitoring overview Monitor maps Monitor controllers Monitor lattices Monitor alarms & secured items Reporting Deployment Troubleshooting Installation paths Logs Accessing the configuration Wizard after installation is complete Install/uninstall Backup config/data from my current installation without system access Restore configuration from a previous installation Database backup Save and restore maps Uninstall the server software Uninstall the controller software Starting/stopping server services Issues during startup of server software Controllers Connection issues Lattices Warranty Copyright 2009, 3M. All rights reserved. i

4 Contents 3M Service Information to gather M Service phone numbers M Library Systems Web Site ii Copyright 2009, 3M. All rights reserved.

5 Overview The Model 890 software, officially named the 3M Stats and Status Software for 3M Detection System Model 8900/9900 (abbreviated in this guide as 8900/9900 software ) is designed to work with your 3M Detection System Model 8900 or The software provides the following functionality: Monitoring and statistics of: Patron counts for the detection system Secured item alarm counts Monitoring status of each lattice within the detection system. Optional identification of items that trigger alarms. (In order for this functionality to work, additional requirements for RFID tags, the detection system and circulation system must be met.) System components The 3M Stats and Status Software for 3M Detection System Model 8900/9900 consists of a server software program running on a server PC, and a controller software program running on a controller PC. Only a single server PC is required, however, each branch (building) requires a controller PC. Note that all PCs are supplied by the customer. Note that the server software and the software for at most one branch controller can run on the same PC. The following illustration depicts a sample installation. Copyright 2009, 3M. All rights reserved. 1

6 Overview Common terms The following terms are used in this guide. Controller PC Computer that runs the controller software. Controller Software communicates with either the Detection System Model 8900/9900 physically located nearby. One controller must be installed per branch. Firebird is a database system. It stores data collected by lattices. Logs a recording of events within a hardware/software system. If issues appear while using the software, logs can provide useful information to help the support team attempting to fix them. Server PC Computer that runs the server software. Server Software communicates with the controller software. Installed once per library system. 2 Copyright 2009, 3M. All rights reserved.

7 Software installation Before you begin This guide describes how to install 3M Stats and Status Software for 3M Detection System Model 8900/9900 software on a central Server PC and one or more Controller PCs (one per branch). You should be familiar with RFID concepts and the following topics: Management of large enterprise systems Administration of software servers Database administration Pre-installation tasks Complete the following tasks prior to beginning the installation process. 1. A 3M technician needs to physically connect the ethernet cable to the lattice and configure a static IP address for each lattice. This may have been done during installation of the detection system. If not, please place a service call for installation. 2. Obtain the 3M product CD which contains system software and documentation. 3. Refer to the Pre-Installation Checklist that was completed by your library. 4. Confirm that the 3M Detection System Model 8900/9900 hardware is connected to the network and configured with static IP addresses for each lattice. System requirements To prepare for installation, make sure that your computer systems (supplied by the customer) meet the following requirements: Supported platforms Verify that your computers are using a supported platform. This release of 3M Stats and Status Software for 3M Detection System Model 8900/9900 server software and controller software is supported on the following platforms: Microsoft Windows XP Professional SP2 Microsoft Windows Vista Business SP1 Each PC on which the 8900/9900 software is installed needs to be connected to your network, and must be assigned a unique, static IP address prior to the installation of the software. An Administrator account (an account that has rights to install software on the PC) must be available to install the 8900/9900 software. Hardware requirements for 3M Stats and Status Software for 3M Detection System Model 8900/9900 server PC 2GB RAM 200GB hard drive space Dual core or quad processor, 2GHz minimum Hardware requirements for 3M Stats and Status Software for 3M Detection System Model 8900/9900 controller PC 512MB RAM 700MB hard drive space Firewalls and port conflicts 3M Stats and Status Software for 3M Detection System Model 8900/9900 software uses the JMS technology and a software server. These software components use a variety of ports. If you have a local firewall installed and enabled, you may experience various port conflicts that are not obvious. If you encounter unexplained communication issues trying to use 3M Stats and Status Software for 3M Detection System Model 8900/9900 software, try disabling your local firewall. Copyright 2009, 3M. All rights reserved. 3

8 Software installation Port requirements Ports used by various components of the 3M Stats and Status Software for 3M Detection System Model 8900/9900 software are as follows: Controller Software Default port is Server Software Default port is 8000 Firebird database (same computer as the server software) Default port is 3050 Installation overview Installing the system consists of several distinct phases. 1. Hardware Installation Performed by a 3M technician. 2. Server Software Installation 3. Configure Servers and Branches using the supplied configuration Wizard. 4. Controller(s) software installation 5. Deployment Each phase is described in detail in the sections that follow. Hardware installation The 3M Stats and Status Software for 3M Detection System Model 8900/9900 requires a network connection. The Detection Systems Model 8900/9900 lattices must be connected to the facility s network in order to interact with the 8900/9900 software. Each lattice in the Detection System Model 8900/9900 requires a network cable. Your library is responsible for installing the ethernet cabling. The network cable, which connects inside the base of each lattice, must meet Cat 5e or better. Network cable should be terminated with an RJ-45 plug and must extend a minimum of 12 in. [31 cm] above the floor into the lattice base. Total wire-run length of network cable must not exceed the 328 ft. [100 m] maximum imposed by the Ethernet standard. A 3M technician needs to physically connect the ethernet cable to the lattice and configure the static IP address of each lattice. This may have been done during installation of the detection system. If not, please place a service call for installation. Install server software Complete the following procedure to install server software on the server PC. Note: Before beginning the software installation procedure, ensure that the server PC is assigned a static IP address. 1. Log on to the computer using an account that has rights to install software on the PC. 2. The server s Firewall setting in Windows XP or Vista must be OFF. Go to Control Panel >Windows Firewall, then select Off. 3. Insert the installation disk labeled 3M Stats and Status Software for 3M Detection Systems Model 8900 or 3M Stats and Status Software for 3M Detection Systems Model 9900 into the server PC CD-ROM drive. The installation process should begin automatically. Note: If the installation does not automatically start, locate and double-click the start_starter.bat file on the CD to start the installation. 4 Copyright 2009, 3M. All rights reserved.

9 Software installation 4. Select the desired language for the application, then click Next. 5. Read the instructions on the screen, then select Server application and click Next to assign server status to the computer. 6. If Java JDK is not installed on the server PC, Java JDK installation will start automatically. Perform steps 6 through 12 for the installation of the Java JDK. If Java is already installed on the server PC, proceed to step 13. Note: During completion of this step the installation window may disappear briefly. Do not turn off or restart your computer during this time. Copyright 2009, 3M. All rights reserved. 5

10 Software installation 7. At the License Agreement panel, select I accept the terms in the license agreement and click Next. 8. At the Custom Setup panel, accept the default features by clicking Next. 9. At the Installing panel, wait until the installation is finished and click Next. 10. At the Custom Setup panel, accept the default features by clicking Next. 6 Copyright 2009, 3M. All rights reserved.

11 Software installation 11. At the Browser Registration panel, select a browser(s). The 8900/9900 software works with Microsoft Windows Internet Explorer Version 7 or Mozilla Firefox Version 2.0. Click Next. 12. At the Installing panel, wait until the installation is finished and click Next. 13. At the Installation Completed panel, click Finish. The Java JDK installation is complete. 14. If the Firebird database is not currently installed on the server PC, Firebird installation will start automatically in the background, without prompts for interaction. Copyright 2009, 3M. All rights reserved. 7

12 Software installation 15. When the installation is finished, click Next. Note: Completion of this step may take several minutes, during which time the installation window may appear to be frozen for a time. Do not turn off or restart your computer during the installation. 16. A shortcut to the 3M Stats and Status Software for 3M Detection System Model 8900/9900 is created in the Start menu. If desired, click the Create additional shortcuts on the desktop checkbox, then click Next. 17. Click Done to finish the installation. 8 Copyright 2009, 3M. All rights reserved.

13 Software installation 18. Restart the server PC. 19. After restarting the server PC, log on to the server software by completing the following steps. a. Launch the server software on the server PC using either the: Desktop icon Start menu By selecting 3M > 3MSSS > 3M 8900/9900 Stats and Status Remotely by typing the following URL in your browser. PC IP>>:8000 b. Enter your login ID. The default administrator user ID is root (lower case). c. Enter your password. The default password is masterkey (lower case). d. Press Enter or click Connect. e. The configuration wizard appears. Proceed to Configure Servers and Branches to configure the application devices. Copyright 2009, 3M. All rights reserved. 9

14 Software installation Configure servers and branches A wizard is available to assist with the configuration of the 3M Stats and Status Software for 3M Detection System Model 8900/9900. The introduction screen to the configuration wizard displays the first time the 8900/9900 software is launched. Note: It is strongly recommended that you use the wizard to configure the 8900/9900 software. Complete the following procedure. 1. Obtain a copy of the Pre-Installation checklist that was included in the Site Planning Guide and used to configure the lattices. If the checklist is not available, ensure that the following information is obtained and recorded before proceeding. Name of the library system (5 50 characters). Map of the library system area. This can be a map of the country, city, county, etc. Note that the map must be in one of the following graphic formats: PNG, BMP or JPG. If a map is not specified, a default map will be used. Name of each branch at which the controller software will be installed (5 50 characters). A map of the layout of each branch floor where lattices will be installed. Note that the map must be in one of the following graphic formats: PNG, BMP or JPG. If a map is not specified, a default map will be used. One to four tag data formats per branch: 3M Danish Format Decoding Flow 3M V3 Format Decoding Flow (3M numeric format) 3M V4 Format Decoding Flow (3M alphanumeric format) 3M V0x00, V0x55, V0xFF Format Decoding Flow (3M blank and disable format) 3M Finnish Format Decoding Flow 3M French Format Decoding Flow 3M Dutch Format Decoding Flow 10 Copyright 2009, 3M. All rights reserved.

15 Software installation Static IP address of each lattice. Note that the IP addresses you enter must match the IP addresses provided to and used by the 3M technician when the hardware for your system was installed. 2. Once you are satisfied that you have obtained and recorded all the required information, click I want to use this wizard. Note: All fields marked with an asterisk (*) are required fields. Copyright 2009, 3M. All rights reserved. 11

16 Software installation 3. The Main Information (Step 1 of 6) window appears. 4. Enter the Name of the library. 5. Use the pull-down menu to select the Number of Branches. 6. If you have a map of the library system, enter the name of the Image file or click Browse to locate the file. If no image file is specified, a generic image will be used. 12 Copyright 2009, 3M. All rights reserved.

17 Software installation 7. Click Next. The Branch # (Step 2 of 6) window appears. 8. Enter a Name for the branch. 9. Enter a Logical Name of Controller for the branch. Logical names must be unique. 10. If you have a map of the branch, enter the name of the Image file or click Browse to locate the file. If no image file is specified, a generic image will be used. 11. Select up to 4 decodings in the Decoding field. Hold down the Ctrl key to select multiple decodings. 12. Click Next. If you specified more than one branch, a Branch # (step 2 of 6) window will appear for each additional branch. Repeat the steps to complete this window for each branch in your system. Copyright 2009, 3M. All rights reserved. 13

18 Software installation 13. After you click Next for the last branch, the Place Branch (Step 3 of 6) window appears. 14. A red square appears in the upper left of the map. This square is used to represent the location of the branch. The red square can be dragged (left mouse button) and resized (right mouse button). Move the red square to the branch location. 15. Click Next. If you specified more than one branch, a Place Branch # (step 3 of 6) window will appear for each additional branch. Repeat the steps to complete the placement of each branch in your system. 14 Copyright 2009, 3M. All rights reserved.

19 Software installation 16. After you click Next for the last branch, the Create Locations (Step 4 of 6) window appears. A Location indicates where lattices are positioned in the branch. Copyright 2009, 3M. All rights reserved. 15

20 Software installation 17. Click Add Location. 18. A Name field appears above Add Location, with buttons to Confirm or Cancel the action. 19. Enter the Name of the location (5 50 characters). The Name must be unique. 16 Copyright 2009, 3M. All rights reserved.

21 Software installation 20. Move the red rectangle from the top left corner of the screen to the position on the map that represents the branch location. When the red rectangle is in the general area where the lattices will be located, click Confirm in the table at the bottom of the screen. Edit and Delete buttons appear next to the location Name if changes are needed. After you click Confirm, the color of the rectangle changes from red to blue. 21. If there is more than one location for this branch, repeat the process for each location. When all locations have been created, click Next. Copyright 2009, 3M. All rights reserved. 17

22 Software installation 22. After you click Next for the last location, the Create Lattices (Step 5 of 6) window appears. 23. Select the Number of lattices for the location using the pull-down menu. 24. Additional identification fields appear for each lattice specified. Enter the following information for each lattice. IP Address You must use the same IP addresses provided to and used by the 3M technician who installed the lattices. Name Location 18 Copyright 2009, 3M. All rights reserved.

23 Software installation 25. If you specified more than one branch, a Create Lattices (step 5 of 6) window will appear for each additional branch. Repeat the steps to complete the lattice configuration for each branch. When lattices have been created for the final branch, click Next. The Place Lattices (Step 6 of 6) window appears. Copyright 2009, 3M. All rights reserved. 19

24 Software installation 26. Drag the L symbols around inside the blue rectangle until the positions represent the positions of the installed lattices. When you click on an L symbol on the map, the icon turns green and the corresponding row under Name highlights. 20 Copyright 2009, 3M. All rights reserved.

25 Software installation 27. Click Next. The Configuration complete window appears. 28. To accept the configuration, click Confirm. If you wish to redo part of the configuration, you must redo the entire configuration. Click Restart the Wizard if you wish to redo the configuration. 29. If you clicked Confirm, you are now finished with the Wizard and are ready to proceed with installing the controller software for your system. Note: It is highly recommended that you print a copy of the configuration report at this time. The report contains a complete list of controller logical names and the IP addresses of server PCs. You will need this information to install the controller software. After printing the configuration report, proceed to Install Controllers to install and configure the software. Copyright 2009, 3M. All rights reserved. 21

26 Software installation Install controllers Note that for optimum performance, each instance of controller software for your system should be installed on a separate controller PC. One instance of controller software may be installed on the server PC. After installing controller software on a PC, that PC must be restarted. For each controller in your system, complete the following procedure. 1. The controller s Firewall setting in Windows XP or Vista must be OFF. Go to Control Panel >Windows Firewall, then select Off. Note: Ensure that the server software is running while you install controller software. Also ensure that the controller PC is assigned a static IP address before installing the controller software. 2. Insert the installation disk labeled 3M Stats and Status Software for 3M Detection Systems Model 8900 or 3M Stats and Status Software for 3M Detection Systems Model 9900 into the controller PC s CD-ROM drive. The installation process should begin automatically. Note: If the installation does not automatically start, locate and double-click the start_starter.bat file on the CD to start the installation. 3. Select the language you wish to use in the application, then click Ok. Supported languages include English, French and German.. 4. Click Next. 22 Copyright 2009, 3M. All rights reserved.

27 Software installation 5. Select Controller application, then click Next to assign this PC as a controller.. Copyright 2009, 3M. All rights reserved. 23

28 Software installation 6. Enter a Logical Name for the controller PC. Logical names must be unique. If you used the configuration wizard, ensure that the controller logical name entered matches the controller logical name specified in the wizard. Note: If you did not use the configuration wizard, write down the controller logical name. 7. Enter the Server IP address of the server PC that will communicate with the controller PC during system operation. 8. Click Next. 24 Copyright 2009, 3M. All rights reserved.

29 Software installation 9. An installation progress window appears. When the installation is complete, click Next. Copyright 2009, 3M. All rights reserved. 25

30 Software installation 10. A summary window appears showing the status of the installation. 11. Click Done. 12. Restart the PC. 13. Repeat this process for each additional controller PC in your system. Once you have installed all controllers for your system, you will be ready to proceed to the deployment phase of your installation process. Proceed to Deployment to complete the installation procedure. 26 Copyright 2009, 3M. All rights reserved.

31 Software installation Deployment Before you can begin using your system, the software installation for your system must be deployed. Deployment consists of two phases Validation and Software Status. Complete the following procedure to validate your software installation. 1. Log on to the 3M Stats and Status Software for 3M Detection System Model 8900/9900 on the server PC. If you need instructions on how to log on to the system, refer to Log on in this guide. 2. The Main Menu appears. 3. Click Deployment. The Deployment window appears. Copyright 2009, 3M. All rights reserved. 27

32 Software installation 4. Click Validation. 5. Installed controllers appear in the list under Name. 6. Select controllers (press and hold the Ctrl key to select multiple controllers, or click the box next to Select), then click Validate Selected Controllers. 7. The Software Status page appears, showing the validated controllers as Not Installed. 28 Copyright 2009, 3M. All rights reserved.

33 Software installation 8. Select controllers and click Update Selected Controller. The controllers show as Installing, then Updating and finally Installed. 9. Note that after any modification of your system architecture (in the administration part of the console), the controllers involved in the modifications must be updated. Copyright 2009, 3M. All rights reserved. 29

34 Software installation 30 Copyright 2009, 3M. All rights reserved.

35 System administration Log on Complete the following procedure to log on to the server software. 1. Launch the server software on the server PC using either the: Desktop icon Start menu By selecting 3M > 3MSSS > 3M 8900/9900 Stats and Status Remotely by typing the following URL in your browser. PC IP>>: Enter your Login ID. The default administrator user ID is root (lower case). 3. Enter your Password. The default password is masterkey (lower case). 4. Press Enter or click Connect. The Main Menu appears. Copyright 2009, 3M. All rights reserved. 31

36 System administration Log off To log off the server software, click logout at the top right corner of the page. Administration tab The Administration tab contains submenus used to administer: Maps Branches Controllers Lattices Users System Preferences Database backup There is also a link to access this guide. 32 Copyright 2009, 3M. All rights reserved.

37 System administration Maps Maps are hierarchical (i.e., they are associated with a level). The following rules are applied to map hierarchies. Top level maps are the most general (ex: a map of a city). A top level map acts as a parent to subordinate level (level 1) maps. Level 1 maps could represent different libraries in the city. Level 1 maps act as a parent to level 2 maps, etc. All the RFID readers and associated lattices are placed on maps, therefore each location must have a map associated with it. Note: As maps are hierarchical, it is very important to realize that it is not possible to designate a different map as a top level map once the system architecture has been defined. To change a top level map after a system is defined, you must delete all the architecture and start over from scratch. You can also use the configuration wizard to reconfigure maps, controllers and lattices. See "Accessing the Configuration Wizard after installation is complete" in the Troubleshooting section of this guide. Creating a subordinate map To create a subordinate level (level 1 5) map, complete the following procedure. 1. On the main Administration tab, click Maps, then click Create a Map. 2. The Step 1/2: General Information window appears. 3. Enter a Name for the map. 4. Use the pull-down menu to select the appropriate Level. 5. Use the pull-down menu to select the appropriate Parent Map. 6. If you have an Image file for the map, click Browse to locate the image. If no image is specified, a generic map will be used. 7. Click Next Step. Copyright 2009, 3M. All rights reserved. 33

38 System administration 8. The Step 2/2: Parent Map window, showing with the parent map. A red square represents the zone covered by the new map. This red square can be dragged (left mouse button) and resized (right mouse button). 9. Enter all required information, then click Next Step. 10. Move and adjust the red square as desired, then click Create. 11. The main Administration window appears with a Successful Creation message at the top of the window. The new map will appear in the map hierarchy under the parent map you specified. 34 Copyright 2009, 3M. All rights reserved.

39 System administration Edit a map Complete the following procedure to edit an existing map. 1. On the Administration Maps tab, select the map you wish to edit, then click Edit Selected Map. Copyright 2009, 3M. All rights reserved. 35

40 System administration 2. The Step 1/2: General Information window appears. 36 Copyright 2009, 3M. All rights reserved.

41 System administration You may change the Name and Parent Map. If you wish to change the image file for the map, click Edit. A window appears where you may Browse to locate the new map image. If a new map image is selected, click Next Step. 3. After inputting your changes, click Next Step. Copyright 2009, 3M. All rights reserved. 37

42 System administration 4. The Step 2/2: Parent Map window appears, showing the image of the parent map. The red square represents the zone covered by the subordinate map. If the location has changed, drag the red square (left mouse button) and/or resize (right mouse button) as appropriate. 5. Click Modify to accept your changes, Clear to erase your changes without navigating away from this window, or Cancel to erase your changes and return to the main Maps tab. 38 Copyright 2009, 3M. All rights reserved.

43 System administration View map details Map details include information such as the map: Name Level Map image and image file name Parent map, if the map is subordinate to another map Coordinates (if a subordinate map, relative to it s position on the parent map). Location of the map To access map details, select a map on the main Maps tab, then click View Detail on Selected Map. Copyright 2009, 3M. All rights reserved. 39

44 System administration Add a location To add a location, complete the following procedure. 1. On the main Maps tab, select the map you wish to add the location to, then click View Detail on Selected Map. 2. Click Add Location. 40 Copyright 2009, 3M. All rights reserved.

45 System administration 3. The Create a Location window appears. A red square represents the area of the new location. This red square can be dragged (left mouse button) and resized (right mouse button). 4. Enter a Name for the new location. 5. Move and adjust the red square as desired, then click Create. Copyright 2009, 3M. All rights reserved. 41

46 System administration 6. The General Information window appears. A Successful Creation message appears at the top of the screen, and the new location appears in the Locations list at the bottom of the screen. 42 Copyright 2009, 3M. All rights reserved.

47 System administration Edit a location To edit an existing location, complete the following procedure. 1. On the main Maps tab, select the map containing the location you wish to edit, then click View Detail on Selected Map. 2. Click the icon under Edit. Copyright 2009, 3M. All rights reserved. 43

48 System administration 3. The Modify a Location window appears. 4. You may edit the location Name, as well as reposition (left mouse button) or resize (right mouse button) the red square representing the location. 5. Click Modify to accept your changes, Clear to erase your changes without navigating away from this window, or Cancel to erase your changes and return to the main Maps tab. 44 Copyright 2009, 3M. All rights reserved.

49 System administration Delete a map To delete an existing subordinate location, complete the following procedure. 1. Select the map(s) you wish to delete. 2. Click Delete Selected Map(s). Note: As maps are hierarchical, it is not possible to delete a map designated as a parent map once the system has been defined. To change a parent map, you must delete all system architecture and start over from scratch. 3. If one or more of the selected maps is a parent map, the following message appears. Copyright 2009, 3M. All rights reserved. 45

50 System administration Branches To access branch information, complete the following procedure. 1. On the main Administration tab, click Branches. 2. The Branches window appears. Each branch is listed on a separate line in the display. 3. To select or deselect a branch, click anywhere on the line for that branch. To access detail information for a branch, click the icon under Detail. To edit the information for a branch, click the icon under Edit. 46 Copyright 2009, 3M. All rights reserved.

51 System administration Add a branch To add a new branch, complete the following procedure. 1. On the main Branches window, click Create a Branch. The General Information window appears. 2. Enter the branch information in the fields. Fields marked with an asterisk (*) are required. Select a map for the new branch either by using the pull-down menu or by clicking Create a map. If you click Create a map, the window shown below appears. If you have a map image file, deselect Use default image, then Browse to locate the file. Otherwise leave the box checked and a generic map will be used. Copyright 2009, 3M. All rights reserved. 47

52 System administration 3. Click Next Step to create the map for the new branch. 4. After you have entered the branch information and selected a map to use, click Create. The Branches window appears with a Creation Successful message at the top of the screen. The new branch appears in the list of branches. 48 Copyright 2009, 3M. All rights reserved.

53 System administration Edit branch information To edit information for an existing branch, complete the following procedure. 1. On the main Branches window, click the icon under Edit for the branch you wish to edit. Copyright 2009, 3M. All rights reserved. 49

54 System administration 2. The General Information window appears for the selected branch. You can change the information in any field except Associated Map. Once the branch has been established, you can not change the map associated with the branch. If you need to change the map for a branch, you must delete the existing branch, then recreate it using the desired map. 3. Click Modify to accept your changes, Clear to erase your changes without navigating away from this window, or Cancel to erase your changes and return to the main Branches tab. 50 Copyright 2009, 3M. All rights reserved.

55 System administration Delete a branch To delete an existing branch, complete the following procedure. Note that only branches which do not yet have equipment associated with them may be deleted. 1. Select the branch(es) you wish to delete. 2. Click Delete Branch(es). Note: Alternately, you may delete a single branch by clicking the icon under Delete in the Branch(es) list. 3. The following confirmation message appears. 4. Click Confirm to delete the selected branch(es), or Cancel to return to the main Branches tab without deleting the branch(es). Copyright 2009, 3M. All rights reserved. 51

56 System administration Controllers To access information about controllers, click Controllers on the main Administration tab. The Controllers: Instances window appears. 52 Copyright 2009, 3M. All rights reserved.

57 System administration Add a controller To add a controller, complete the following procedure. 1. On the main Controllers tab, click Create Controller. 2. The Step 1/2: General Information window appears. 3. The following fields are required. Name Enter a name for the controller. Logical Name Enter a logical name for the controller. Logical names must be unique. Note: Write down the logical name for use during controller configuration. HTTP Polling Period (ms) Enter the number of milliseconds to use as the HTTP polling period. Type of Controller Enter the controller type. Branch Use the pull-down menu to select the branch in which the controller resides. If the branch needs to be created, click Create a Branch. For instructions on creating a Branch, refer to the Add a branch section in this guide. Copyright 2009, 3M. All rights reserved. 53

58 System administration 4. When you have finished inputting the controller information, click Next Step. 5. The Step 2/2: Place the Controller on its branch window appears. A red cross represents the position the controller occupies. Blue rectangles represent locations where the controller can be installed. Drag the red cross inside one of the blue rectangles on the map. As you drag the red cross, the X and Y coordinate fields at the bottom of the screen automatically update. Alternately, you can enter map coordinates into the X and Y fields at the bottom of the screen to position the red cross (controller). 6. Click Next Step. 7. The main Controllers tab appears with a Creation Successful message at the top. The new controller appears in the controller list, showing as Not Installed. 54 Copyright 2009, 3M. All rights reserved.

59 System administration 8. Next the controller must be deployed. Note: Ensure that the server PC is running while you install the controller software. Insert the installation disk labeled 3M Stats and Status Software for 3M Detection Systems Model 8900 or 3M Stats and Status Software for 3M Detection Systems Model 9900 into the server PC s CD-ROM drive. The installation process should begin automatically. Note: If the installation does not automatically start, locate and double-click the start_starter.bat file on the CD to start the installation. 9. Select the language used in your installation, then click Next. 10. Click Next. Copyright 2009, 3M. All rights reserved. 55

60 System administration 11. Ensure that Controller application is selected, then click Next. 12. Enter the Logical Name you assigned to this controller. 13. Enter the Server IP address of the server PC that will communicate with the controller PC during system operation. 14. Click Next. 56 Copyright 2009, 3M. All rights reserved.

61 System administration 15. An installation progress window appears. When the installation is complete, click Next. 16. A summary window appears showing the status of the controller software installation. Click Done. 17. Restart the PC. Copyright 2009, 3M. All rights reserved. 57

62 System administration 18. Log into the 3M Stats and Status Software for 3M Detection System Model 8900/9900, then click Deployment. The Deployment window appears. 19. Click Validation. 20. Installed controllers appear in the list under Name. Select controllers (press and hold the ctrl key to select multiple controllers), then click Validate Selected Controllers. 58 Copyright 2009, 3M. All rights reserved.

63 System administration 21. The Software Status page appears, showing the validated controllers as Not Installed. 22. Select controllers and click Update Selected Controller. The controllers show as Installing, then Updating and finally Installed. Copyright 2009, 3M. All rights reserved. 59

64 System administration Edit a controller To edit an existing controller, complete the following procedure. 1. On the main Controllers tab, select a controller, then click Edit Selected Controller. 2. The Step 1/2: General Information window appears. You can edit any field except Name and Type of Controller. 3. After you have entered your edits, click Next Step. 60 Copyright 2009, 3M. All rights reserved.

65 System administration 4. The Step 2/2: Place the Controller on its branch window appears. A red cross represents the position the controller occupies. Blue rectangles represent locations where the controller can be installed. Drag the red cross inside one of the blue rectangles on the map. As you drag the red cross, the X and Y coordinate fields at the bottom of the screen automatically update. Alternately, you can enter map coordinates into the X and Y fields at the bottom of the screen to position the red cross (controller). 5. Click Next Step. 6. The main Controllers tab appears with a Modification Successful message at the top. Copyright 2009, 3M. All rights reserved. 61

66 System administration Delete a controller To delete an existing controller, complete the following procedure. Note that only controllers which do not yet have equipment associated with them and that have not yet been installed may be deleted. 1. Select the controller(s) you wish to delete. 2. Click Delete Controller(s). 3. If you select a controller which cannot be deleted, the following message appears. 4. If you select one or more controllers that can be deleted, the following confirmation message appears. 5. Click Confirm to delete the selected controller(s), or Cancel to return to the main Controllers tab without deleting the controller(s). 62 Copyright 2009, 3M. All rights reserved.

67 System administration Lattices To access information about lattices, click Lattices on the main Administration tab. The Lattices window appears. Copyright 2009, 3M. All rights reserved. 63

68 System administration Add a lattice To add a lattice, complete the following procedure. 1. On the main Lattices tab, click Create Lattice. The Step 1/4: General Information window appears. 2. The following fields are required. Complete each field as described below. Name Enter a name for the lattice. Address Enter the IP address assigned to the lattice. Each lattice must have a unique IP address. Update Period (ms) Enter the number of milliseconds between lattice updates. Branch Use the pull-down menu to select the branch in which the lattice resides. If the branch needs to be created, click Create a Branch. For instructions on creating a Branch, refer to the Add a branch section in this guide. Controller Use the pull-down menu to select the controller to which the lattice is assigned. If the controller needs to be created, click Create a Controller. For instructions on creating a Controller, refer to the Add a controller section in this guide. Type of Lattices LSP2+ is the only lattice type. 3. Click Next Step. A red cross represents the position the lattice occupies. Blue rectangles represent locations where the lattice can be installed. 64 Copyright 2009, 3M. All rights reserved.

69 System administration 4. Drag the red cross inside one of the blue rectangles on the map. As you drag the red cross, the X and Y coordinate fields at the bottom of the screen automatically update. Alternately, you can enter map coordinates into the X and Y fields at the bottom of the screen to position the red cross (controller). Copyright 2009, 3M. All rights reserved. 65

70 System administration 5. Click Next Step. The Step 3/4: Customization window appears. 6. Use the pull-down menu to select the appropriate Access Mode for the lattice. Tag Type formats are determined when the system is initially installed. You are not allowed to change the Tag Type formats. 7. Click Create. 66 Copyright 2009, 3M. All rights reserved.

71 System administration 8. The main Lattices window appears with a Creation Successful message at the top. The new lattice appears in the list of lattices. Copyright 2009, 3M. All rights reserved. 67

72 System administration Delete a lattice To delete an existing lattice, complete the following procedure. 1. Select the lattice(s) you wish to delete. 2. Click Delete Lattices(s). Note: Alternately, you may select a single lattice to delete by clicking the icon under Delete. 3. The following confirmation message appears. 4. Click Confirm to delete the selected lattice(s), or Cancel to return to the main Lattices tab without deleting the lattice(s). 68 Copyright 2009, 3M. All rights reserved.

73 System administration Users To access user information, complete the following procedure. 1. On the main Administration tab, click Users. 2. The Users window appears. Each user defined in the system is listed on a separate line. 3. To select or deselect a user, click anywhere on the line for that user. To access detail information for a user, click the icon under Detail. To edit the information for a user, click the icon under Edit. Copyright 2009, 3M. All rights reserved. 69

74 System administration Add a user To add a new user, complete the following procedure. 1. On the main Users window, click Create User. The General Information window appears. 70 Copyright 2009, 3M. All rights reserved.

75 System administration 2. Enter the user information in the fields. The following fields are required. Login Login ID assigned to the user. Password Password assigned to the user. Confirm Password Reenter password to verify correct entry. Lastname User last name. Firstname User first name. User address. Default map Use the pull-down menu to select a default map for the user. This is the map that will load when the user logs on to the system. Enable secured items popup Use the pull-down menu to select whether this user will receive a notification whenever a secured item is detected by the lattices without proper checkout. User Roles Select the role which best describes this user s responsibilities. 3. Click Create. The Users window appears with a Creation Successful message at the top of the screen. The new user appears in the list of users. Secured item popup notification This feature enables a notification window that appears on a user s monitor whenever a secured item is detected by the lattices without proper checkout. It is recommended that this feature be enabled, as this situation may not otherwise be immediately apparent. Copyright 2009, 3M. All rights reserved. 71

76 System administration Edit user information To edit information for an existing user, complete the following procedure. 1. On the main Users window, click the icon under Edit for the user you wish to edit. 72 Copyright 2009, 3M. All rights reserved.

77 System administration 2. The General Information window appears for the selected user. You can change the information in any field. 3. Click Modify to accept your changes, Clear to erase your changes without navigating away from this window, or Cancel to erase your changes and return to the main Users tab. Copyright 2009, 3M. All rights reserved. 73

78 System administration Delete a user To delete an existing user, complete the following procedure. 1. On the main Users tab, select the user(s) you wish to delete. 2. Click Delete User(s). Note: Alternately, you may delete a single user by clicking the icon under Delete in the User(s) list. 3. The following confirmation message appears. 4. Click Confirm to delete the selected branch(es), or Cancel to return to the main Users tab without deleting the user(s). 74 Copyright 2009, 3M. All rights reserved.

79 System administration System preferences To view or change system preferences, click System Preferences on the main Administration tab,. The System Preferences window appears. Copyright 2009, 3M. All rights reserved. 75

80 System administration The System Preferences window features the following sections. Configure Retention Period These 3 fields determine the record retention period in days for alarms, secured items, and patrons. Note: Secured items are identifiable items that set off an alarm. For additional details about a retention period, click the icon shaped like an i. To update a retention period, enter the new value, then click Modify. Report Availability These 4 fields indicate the oldest date/hour for which the specified report can be generated. Secured Items Popup Configuration Information Indicates how often the browser communicates with the server software to determine whether there is an alarm to display, in seconds. To change this value, enter the new value, then click Modify. SIP Configuration Information The SIP Configuration Information is only required if the item identification version of the system has been purchased. The item identification version of the system retrieves the item title from the Library Management Information System. For additional details about SIP Configuration Information, click the icon shaped like an i. To change the information in any of these fields, enter the new information, then click Modify. Manual Purge of data stored in the database These 3 fields allow you to purge the database of information for patron count, alarms, and secured items. For additional details about an item, click the icon shaped like an i. To purge data click Purge. 76 Copyright 2009, 3M. All rights reserved.

81 System administration Configuration backup Device configuration and user information is saved using the Administration Backup feature. To save Alarm Count information, Patron Count information, Secured Item information and Maps, refer to the Database Backup and Save and Restore Maps topics in the Troubleshooting section. To backup your configuration, complete the following procedure. 1. On the main Administration tab, click either Database or the Backup link. 2. The Backup window appears. 3. Ensure that the proper path and filename are specified in the space provide. You may click on the space (to the right of the green highlighted text to change the path or filename if needed. 4. Click Save File. Copyright 2009, 3M. All rights reserved. 77

82 System administration 78 Copyright 2009, 3M. All rights reserved.

83 Monitoring Monitoring allows you to view activity on all maps, controllers and lattices in the system. Additionally, alarms and secured items can be monitored. Monitoring overview To access monitoring, click Monitoring. The Monitoring Overview window appears. This window shows the parent map for your system, as well as an overview of controllers and lattices. Copyright 2009, 3M. All rights reserved. 79

84 Monitoring The color of the Status icon next to each device provides a clue as to the state of the device. Green indicates no problem detected. Yellow indicates 1 problem detected. Red indicates more than 1 problem detected. White indicates that the device is not installed. Monitor maps Click Maps on the Monitoring submenu to view the parent map. Monitor controllers Click on a controller to jump to Controllers window with detailed information displayed for the selected controller. (Alternately, you may click Controllers to access the Controllers window with a list of controllers displayed, then select the desired controller from the list.) The color of the status icon indicates the state of the controller. Green indicates no problem detected. Yellow indicates 1 problem detected. Red indicates more than 1 problem detected. White indicates that the device is not installed. 80 Copyright 2009, 3M. All rights reserved.

85 Monitoring To view detailed information for a specific controller, click a Status icon. The following window appears. Various icons/indicators appear at the bottom of the window and represent statuses or convey additional information about controllers. java.vm.name Name of the java virtual machine running the controller. java.vm.version Version of the java virtual machine running the controller. runtime.availablememory Percentage of available PC memory. This value may change depending on computer usage. The color of this indicator denotes the memory status. 91 to 100 percent of system memory available. 81 to 90 percent of system memory available. 71 to 80 percent of system memory available. 61 to 70 percent of system memory available. 51 to 60 percent of system memory available. 41 to 50 percent of system memory available. Copyright 2009, 3M. All rights reserved. 81

86 Monitoring 31 to 40 percent of system memory available. 21 to 30 percent of system memory available. 11 to 20 percent of system memory available. 1 to 10 percent of system memory available. No system memory available. runtime.freememory Amount of free memory available. runtime.totalmemory Amount of total PC memory allocated to the controller. runtime.freememory and runtime.totalmemory gauge icons These icons provide a visual cue regarding memory status. 91 to 100 percent of total memory. 81 to 90 percent of total memory. 71 to 80 percent of total memory. 61 to 70 percent of total memory. 51 to 60 percent of total memory. 41 to 50 percent of total memory. 31 to 40 percent of total memory. 21 to 30 percent of total memory. 11 to 20 percent of total memory. 1 to 10 percent of total memory. 0 percent of total memory. runtime.uptime Indicates how long the controller has been running. 82 Copyright 2009, 3M. All rights reserved.

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