Fitting guide.

Transcription

1 Fitting guide CHRONOS hearing systems

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3 BERNAFON CHRONOS Chronos Fitting Guide Table of contents Overview 4 Chronos Behind The Ear (BTE) Hearing Aids Attaching and removing Spira Flex adapter and earhook 6 Changing Spira Flex domes 7 Installation of right/left indicators 7 Replacing battery drawer 8 Chronos In The Ear (ITE) Hearing Aids Wax protection 10 Microphone shield 11 Fitting Chronos with Oasis Attaching programming cables 12 Screen by screen fitting instruction 13 Ordering information 21 3

4 Chronos Overview Chronos contains a full range of BTE and custom instrument styles, all available within three technology levels. ChannelFree signal processing is the core technology for each Chronos instrument, and varying levels of binaural coordination, adaptive features and wireless connectivity are available within the entire Chronos family. This guide will help you to successfully fit and manage all Chronos hearing systems. Bernafon Veras IFU micro BTE VR_ILU_microBTEwithSpira_BW_HI Chronos Micro BTE with Spira Flex sound tube system 2a Multi control 2 Microphone 2a Second microphone 3 Adapter 4 Spira Flex sound tube 5 Sound outlet 6 Dome 7 Concha clip 8 Battery drawer 9 Direct Audio Input (with an optional DAI adapter) 9 8 Bernafon Veras IFU micro BTE 7 Chronos Compact Power (CP) and Compact Power Plus (CPx) BTE with hook 2 2a 1 1 VR_ILU_microBTEwithHook_BW_HI Bernafon nano BTE IFU Multi control 2 Microphone 2a Second microphone 3 Earhook 4 Sound outlet 5 Battery drawer 6 Direct Audio Input (with an optional DAI adapter) 6 5 Chronos Nano BTE with Spira Flex sound tube system VR_ILU_nanoBTEwithSpira_BW_HI 2 2a Push button 2 Microphone 4 2a Second microphone 3 Adapter 4 Spira Flex sound tube Sound outlet 6 Dome 7 Concha clip 8 Battery drawer 7 4

5 BERNAFON CHRONOS Chronos custom models Bernafon Forte IFUs Bernafon Veras IFU ITC ITED ITCD CN_ILU_ITEDoverview_BW_HI VR_ILU_ITC1overview_BW_HI Vent 2 Canal 3 Sound outlet with wax protection 4 Microphone opening 5 Battery drawer 6 Push button (optional) 7 Volume control (optional) 8 Second microphone opening friline, Bernhard Carrel Bernafon Forte IFUs ITCPD Bernafon Forte IFUs ITCP CN_ILU_ITCPDoverview_BW_HI 3 CN_ILU_ITCPoverview_BW_HI Vent 2 Canal 3 Sound outlet with wax protection 4 Microphone opening 5 Battery drawer 6 Push button (optional) 7 Volume control (optional) 8 Second microphone opening Bernafon Veras IFU CIC Bernafon Forte IFUs CICP 4 CN_ILU_CICPoverview_BW_HI friline, Bernhard Carrel CIC 6 4 VR_ILU_CICoverview_BW_HI friline, Bernhard Carrel Vent 2 Canal 3 Sound outlet with wax protection 4 Microphone opening 5 Battery drawer 6 Pull-out string friline, Bernhard Carrel

6 Chronos BTEs All Chronos BTEs are available with either Bernafon s Spira Flex thin tube and dome system or a conventional earhook. Attaching and removing the earhook or Spira Flex adapter Chronos Micro, CP, and CPx BTE 1 Use the pointed end of the disassembly tool to push the lock pin free. 2 Replace the hook or adapter with the desired part. VR_ILU_MicroCompactBTERemovePin_CMYK_HI 3 Replace the lock pin. (Tweezers make this easier.) VR_ILU_MicroCompactBTERemoveHook_BW_HI Use the pointy end of the disassembly tool to push the lock pin. Remove hook or adapter. Chronos Nano BTE VR_ILU_NanoBTERemoveSpira_BW_HI VR_ILU_NanoBTERemoveHook_BW_HI 1 Pull the Spira Flex adapter or the hook upwards from the instrument. 2 Replace with a new hook or an adapter by pushing the desired part firmly onto the instrument. 6

7 BERNAFON CHRONOS Changing Spira Flex domes 1 Pull the used dome off the tube and discard. 2 With clean hands, firmly push a new dome onto the tube as far as it will go. If the dome is not pushed all the way onto the tube, it could fall off in the ear canal. The soft domes are a disposable part. The client should be supplied with spare domes and shown how to change them. VR_ILU_MicroCompactBTEInstMarking1_CMYK_HI Installation of right/left indicators 1 Open battery drawer and insert marker end into slot as shown. VR_ILU_MicroCompactBTEInstMarking2_CMYK_HI VR_ILU_MicroCompactBTEInstMarking3_CMYK_HI 2 Twist and rotate the stick to break off the marker. Chronos Micro BTE VR_ILU_NanoBTEInstMarking3_CMYK_HI VR_ILU_NanoBTEInstMarking1_BW_HI VR_ILU_NanoBTEInstMarking2_CMYK_HI Chronos Nano BTE 7

8 Chronos CP and CPx BTE 1 Open the battery drawer. 2 Insert the marker end into the slot as shown. 3 Twist and rotate the stick to break off the marker. 4 Close battery drawer. Replacing battery drawer Chronos Micro, CP, and CPx BTE Battery drawer removal 1 Open the battery drawer and place the battery removal tool as shown. 2 Gently pull the battery drawer off. 3 Snap the new battery drawer in place and close. 8

9 BERNAFON CHRONOS Chronos Nano BTE 1 Push out the metal pin with the disassembly tool. 2 Pull the pin out with a pair of tweezers. 3 When replacing the drawer, snap in the new drawer (closed position) and use the tweezers to place the pin into the hole. 4 Use the flat end of the tweezers to push the pin completely in. VR_ILU_NanoBTEbatteryDrawerRemove2_BW_HI VR_ILU_NanoBTEbatteryDrawerRemove1_CMYK_HI Tamper resistant battery drawer The following models have an optional tamper resistant battery drawer that can be ordered separately. Bernafon Veras IFU micro BTE VR_ILU_TamperResitantBatteryDrawerMicroBTE_BW_HI Micro BTE Bernafon Veras IFU micro BTE VR_ILU_TamperResitantBatteryDrawerMicroBTE2_BW_HI CP and CPx BTE Bernafon Veras IFU micro BTE VR_ILU_TamperResitantBatteryDrawerCompactBTE_BW_HI 9

10 Chronos ITE Wax Protection Chronos custom models may be supplied with one of several types of wax protection. The following shows the insertion and removal procedure for the most common types. NoWax 1. Remove a tool from the turtle. 2. Insert the empty end of the tool into the old filter and pull it out. 3. Push a new filter into instrument Discard the used tool Micro Wax Buster (MWB) 1. Use the tool to pull out the old filter. 2. Take a new filter from the box Place the gray side of filter on the small end of the tool as shown. 4. Push the filter into the instrument. 5. To clean, push down and move the filter back and forth on a clean cloth

11 BERNAFON CHRONOS Wax Buster (WB) 1. Insert the tool into the old filter and twist. 2. Remove the filter from the instrument. 3. Take a new filter from the box. 4. Place the filter in the instrument with the gray side up. 5. Use the tool to tighten the filter. 6. To clean, push down and move the filter back and forth on a clean cloth. Wind Screen for Chronos ITC instruments VR_ILLU_ITC_WindScreen_Removal_CMYK_HI 1. Locate the microphone opening on the face plate. VR_ILLU_ITC_WindScreen_Place1_CMYK_HI 2. With the dome side facing up, grasp the wind screen with a pair of tweezers and snap it into the hole. 3. To remove, carefully insert the service tool into the wind screen and pop it out. VR_ILLU_ITC_WindScreen_Place2_CMYK_HI Dome side Rear side 11

12 Fitting Chronos with Oasis Chronos is programmed with Oasis 14.0 and higher using Bernafon s programming cables New Standard (no. 2). Please always insert a fresh battery or battery pill adapter (ITCD only) prior to hearing aid programming. Note: For the convenience of wireless hearing instrument programming, wireless compatible Chronos devices are also compatible with the nearcom fitting system. Attach the programming cables as follows: Bernafon Veras IFU micro BTE Chronos Micro, CP, and CPx BTE VR_ILU_DaiFMAdapterOnMicroBTE_BW_MOD_HI VR_ILU_MicroCompactBTEprogramAdapter_BW_HI 1 Open the battery drawer fully and slide the programming adapter into the slot until it lines up with the instrument. 2 Close the battery drawer again and plug in the cable as shown. VR_ILU_NanoBTEprogRemoveCover1_BW_HI VR_ILU_NanoBTEprogConnectCable_BW_HI VR_ILU_NanoBTEprogRemoveCover2_BW_HI Chronos Nano BTE 1 Remove the cover with the small tool as shown. 2 Plug the cable into the connector. 3 To replace the cover, hook the top end under the shell first, then snap it in place. 12

13 BERNAFON CHRONOS Chronos custom models 1 For Chronos ITCD models, insert the battery pill with the red indicator pointing to the + sign and close the battery drawer. 2 For Chronos ITED, ITCPD, ITCP, CIC and CICP models, use the FlexConnect strip. Insert a fresh battery. VR_ILU_ITCDinsertPill1_BW_HI Open the battery drawer slightly. With the black dot facing up, insert the end of the FlexConnect into the space between the battery door and the hinge until the black dot touches the faceplate. Close the drawer. 3 Place the instrument in the client s ear and drape the strip over and behind the ear. ITCD ITED, ITCPD, ITCP, CIC, CICP Oasis Fitting Software Open Oasis The first screen you will see is the product overview screen. Select the instrument family you prefer or press Detect if you already have instruments connected for fitting. Activate the new Easyfit option if you would like to proceed quickly through the fitting process. 13

14 Connection Connection Bar The connection bar at the bottom of the screen allows you to see at a glance if your instruments are connected. If an instrument has a low battery you will see a visual indication on the screen. The Hi-Pro/NOAHlink bar in the center is in motion when the software is saving data in the active program. Navigation bar On the left side of your screen you will see the navigation bar, clearly showing Oasis functions organized by category. 14

15 BERNAFON CHRONOS Client Personal Data Review your client s Personal Data and hearing instrument Experience Level for accuracy. You will also find a choice of fitting rationales. We recommend our BernaFit NL-1 rationale for Chronos fittings. For maximum initial comfort for first time hearing aid users, you may also choose our BernaFit Comfort rationale. Audiogram The Client s Noah audiogram will form the basis for the Chronos frequency response. Alternatively, in situ audiometry may be performed at this point by clicking on Create in situ audiogram. Your client s real ear data may also be entered to facilitate a more customized hearing aid fitting. Lifestyle Profile The Lifestyle Profile helps to identify and prioritize listening situations for your client. If completed, it will determine the default settings for listening programs and features in the fitting phase. 15

16 Hearing Instrument Instrument view This screen shows a summary of the instruments you are fitting, including serial number, acoustics and accessories that have been paired to the instruments. Acoustics Oasis will recommend acoustics based on the hearing loss. If you wish to modify the choices, you may do so in the Acoustics screen. Be sure that the ear piece selected in the software matches that actually fitted to Chronos. Fitting Program assignment In this screen you may add or change programs as desired. If you have completed the Lifestyle Profile, the programs chosen for the client will be displayed. Live Music Plus and the new Cinema program for Chronos 9 models can be selected here. 16

17 BERNAFON CHRONOS Amplification Amplification Adjustment Oasis offers three levels of fine-tuning, from simple (level 1) to advanced (level 3). Buttons across the top of the screen allow you to quickly change the tuning level as desired. Additional buttons on the bottom of the screen allow you to select the program that you would like to adjust. Advanced Soft Noise Management The controls for this feature can be found on both the Level 2 and Level 3 amplification screens as shown. Additional Program Access The arrow on the bottom right of the Amplification screen leads to additional programs, depending on the hearing instrument model or optional accessories selected. Here you may find the following programs to adjust the: SoundGate Phone and Entertainment programs AutoTelephone program DAI/FM program 17

18 Features Feature Options This screen allows you to optimize the features specific to each program. The buttons at the bottom of the screen allow you to easily switch between the programs. Transient Noise Reduction (CN9 and CN7) A new feature to suppress short duration, high intensity sounds: Off, Medium, High. Directionality Program Omnidirectional, Fixed or Adaptive Directional microphone settings according to your client s needs. True Directionality TM (CN9 BTE models) Provides a directional microphone behavior similar to the pinna for BTE wearers. Adaptivity The Adaptivity control affects how fast the automatic features change. The default of this control depends on the age of the client. Environment Optimizer (CN9 and CN7) The Environment Optimizer allows you to select a listening environment in the Multi-environment program for special enhancement: Off, Quiet, Speech in Quiet, Speech in Noise, Noise. Adaptive Noise Reduction Manages distracting environmental noises: Off, Minimum, Medium or Maximum. Wind Noise Monitor Activate to provide relief from noise resulting from windy environments. Binaural Coordination Select this feature to binaurally coordinate the following options: Volume control, program changes, environment classification, and non-telephone ear attenuation, depending on the style and model chosen. 18

19 BERNAFON CHRONOS Feedback Manager Adaptive Feedback Canceller Plus The Adaptive Feedback Canceller Plus in Chronos automatically calculates the predicted feedback limits (shown as a dashed purple line). For greater accuracy, it is beneficial to measure the actual feedback limits for your client. Click on Measure and follow the prompts. The feedback manager settings can be adjusted to ensure feedback-free listening for your client in all programs. Logging and Learning Data logging The data logging in Chronos records operational statistics including program usage, listening environments, user adjustments and feedback monitoring. Click on the appropriate button to view the logged data. Note that the instruments must be worn a minimum of 8 hours before statistics are available. VC learning (CN9 and CN7) Chronos has a learning feature that works to track volume control changes and gradually modify the volume level setting over time to match the level preferred by the listener. Learning is available for all microphone programs and can be enabled in Oasis. Volume level changes are applied after 20 hours of learning in the same program. 19

20 End Session Options In this section you have access to all local controls, indicators and external devices. Controls The Controls tab includes on-screen instructions to help you pair Chronos instruments to either the SoundGate or RC-P remote control. You will also find synchronization of controls, volume control range and Smart VC (CN9) options here. Tips for Successful Pairing: 1. Make sure the device has a fully charged battery (SoundGate) or a relatively fresh battery (RC-P). 2. Hold the device at least 50 cm (2 feet) away from the instruments. 3. When the screen instructions appear, wait 2 4 seconds before pushing the button each time. 4. Press OK to save. Indicators This screen allows you to configure the frequency and level of all indicators. It is also possible to demonstrate each indicator to the client. Save and Quit This screen shows a summary of the programs and settings in the instrument as well as providing a space for fitting comments. 20

21 BERNAFON CHRONOS Ordering Information 1 Accessories (optional) 1.1 RC-P Remote control RC-P Kit Battery cover RC-P These parts are delivered Lanyard cord in the standard packaging of Pouch RC-P the RC-P. Can be ordered as spare part separately. 1.2 SoundGate SoundGate Wireless communication link and remote control Charger cradle (optional) Optional SoundGate charging accessory 1.3 TV adapter TV adapter complete Wireless reception of TV audio 1.4 phone adapter Phone adapter neutral US Phone adapter neutral EU Phone adapter neutral JP Wireless link to land-line phones Phone adapter neutral NZ Phone adapter neutral AU 1.5 dai adapter DAI adapter Suitable for Micro and Compact Power BTEs CP/CPx 21

22 1.6 fm adapter FM adapter Suitable for Micro and Compact Power BTEs CP/CPx 2 Spira Flex Fitting Kit Containing all Spira Flex parts 3 Programming equipment 3.1 Cables Prog. cable, Nr. 2 New standard (HiPro) Blue, left Prog. cable, Nr. 2 New standard (HiPro) Red, right Prog. cable, Nr. 2 New standard (NOAHlink) Blue, left Prog. cable, Nr. 2 New standard (NOAHlink) Red, right 3.2 Adapters VR_ILU_ITCDinsertPill1_BW_HI Programming adapter Suitable for Micro and Compact Power BTEs CP/CPx Programming adapter Suitable for ITCD FlexConnect Suitable for ITED, ITCPD, ITCP, CIC and CICP 22

23 BERNAFON CHRONOS 4 spare parts 4.1 adapter Spira adapter #4 Nano BTE Earhook damped Nano BTE Spira adapter #3 Suitable for Micro and Compact Power BTEs CP/CPx Earhook damped Suitable for Micro and Compact Power BTEs CP/CPx 4.2 Nano BTE battery drawer Battery drawer MAC Battery drawer GP Suitable for MPL, MAC, MBE, MCO, DCR, CR Suitable for BE, DB, GB, GR 4.3 micro BTE battery drawer Battery drawer MAC Battery drawer GP Suitable for MPL, MAC, MBE, MCO, DCR, CR Suitable for BE, DB, GB, GR 4.4 Compact power bte battery drawer Battery drawer MAC Suitable for MPL, MAC, MBE, MCO, DCR, CR Battery drawer GP Suitable for BE, DB, GB, GR 23

24 4.5 Tamper resistant battery drawer Micro BTE, graphite Suitable for all colors Compact Power BTE, graphite Suitable for all colors 4.6 Wind screen Wind screen beige, BE Wind screen light brown, LB Wind screen medium brown, MB Wind screen dark brown, DB 4.7 Indicator, left-right marking Color plug set, right/left for Micro and Nano BTE 2 red and 2 blue Color plug set right/left for CP/CPx BTEs 1 red and 1 blue Battery drawer removal tool set for Micro, CP and CPx BTE 4.8 Tools Disassembly tool for lock pin 24

25 BERNAFON CHRONOS 5 wax filter 5.1 nowax NoWax system Turtle with 6 filters each (10 turtles) NoWax system 100 filters bulk 5.2 wax buster Wax Buster set, right incl. 1 Wax Buster, removing tool, instructions for use Wax Buster set, left incl. 1 Wax Buster, removing tool, instructions for use Wax Buster set, right, 10 pieces Wax Buster set, left, 10 pieces 5.3 micro wax buster Micro Wax Buster set, white incl. 1 Micro Wax Buster, removing tool, instructions for use Micro Wax Buster set, white, 10 pieces Micro Wax Buster tool Micro Wax Buster cleaning pad 6 cleaning sets Cleaning tool kit for ITE instruments Cleaning & drying set Bernafon Drying capsules (6 pieces) Cleaning tablets (24 pieces) Cleaning cloth 25

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28 Since 1946, we have been passionate about developing quality hearing systems that enable people with hearing difficulties to enjoy authentic listening experiences. With Swiss Engineering, precision technology, and our commitment to individual service, we strive to exceed our customers' expectations. Our aim is to provide extra value to our partners every day. Bernafon representatives and employees in over 70 countries fulfill our vision to help people with impaired hearing communicate again without limitations. World Headquarters Switzerland Bernafon AG Morgenstrasse Bern Phone Fax Australia Bernafon Australia Pty. Ltd. 12/97 Castlemaine Street Milton QLD 4064 Freecall Phone Fax New Zealand Bernafon New Zealand Ltd. Level 1, Building F William Pickering Drive Albany, Auckland 0632 Toll Free Telephone Fax United Kingdom Bernafon UK Cadzow Industrial Estate Off Low Waters Road Hamilton ML3 7QE Scotland Phone Fax Bernafon Companies Australia Canada Denmark Finland France Germany Italy Japan Korea Netherlands New Zealand Poland Sweden Switzerland UK USA 04.11/BAG/112441/UK/subject to change