Next Generation SaaS Enabled Hosted Services Platform. 4/22/2010 MachSol Inc. 1

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1 Next Generation SaaS Enabled Hosted Services Platform 4/22/2010 MachSol Inc. 1

2 Running a Web Hosting Business Imagine Chaos Solution to Chaos Product Overview What is MachPanel Unified Business Automation for HSPs What s New in MachPanel v.4 Key Features Detail Key Concepts & Terminologies Why MachPanel? Conclusion Useful Resources 4/22/2010 MachSol Inc. 2

3 Control Panel As Vendor Plesk Share Web Hosting Parallels Custom Application Dedicated Hosting Parallels Custom Application ModernBill Domain Registration & Management Billing & Automated Provisioning Parallels ModernGigaByte Kayako Help Desk Customer Support System Kayako Pingdom Servers Monitoring & Alert Service Pingdom 4/22/2010 MachSol Inc. 3

4 Plesk Customer Support Custom Application Monitoring & Alerts Pingdom CHAOS Shared Hosting ModernBIll Dedicated Hosting/ Management Kayako Help Desk Billing/Provisioning

5 So many vendors and different applications result in so many overheads, to name a few are: No central login for management & staff Difficult on staff So many different logins and interfaces, frustrating for customer So many applications to keep eye and update So many security risks arising from flawed applications So many different licensing High cost of running the overall business Less profitable 4/22/2010 MachSol Inc. 5

6 Competition has a new face Amazon (Amazoogle Soft) Google (Online Cloud) Microsoft (Office Live) 4/22/2010 MachSol Inc. 6

7 Billing/ Provisioning This is where our Flag Ship MachPanel Comes in! Monitoring Ultimate ALL-in-ONE Control Panel Customer Support Management 4/22/2010 MachSol Inc. 7

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9 SaaS Enabled Hosted Services Platform Complete Business Automation Management Billing Help Desk Monitoring Provisioning All-in-ONE solution Traditional Hosting Enterprise Hosting 4/22/2010 MachSol Inc. 9

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11 Reseller Module Exchange Extension SharePoint Extension Hostmatic Extension Miscellaneous Products Support 4/22/2010 MachSol Inc. 11

12 With Exchange Server 2010 support help your businesses achieve new levels of productivity and performance by providing new and enhanced capabilities that effectively meet the demands for anywhere access to information, simplified IT administration, and improved security. Increased Flexibility - With Exchange Server 2010, businesses can benefit from corporate-class communications whether they deploy onpremises, subscribe software as a hosted service, or a seamless mix of both. Anywhere Access - Enable employees to choose the best way to communicate no matter where they are by unifying access to , voice mail, instant messaging, and text messages from virtually any device. Enhanced Security and Reliability - Exchange Server 2010 introduces a simplified approach to high availability and disaster recovery to help businesses reduce the complexity of keeping the systems up and running.

13 Exchange enables a portfolio of service offering opportunities Platform Upgrades Mobility Solutions Compliance and Archiving Exchange 2010 Protection and Security Voice Mail Migrations Exchange Online

14 Separate Language/Local Outlook auto profiler Direct to support on error Bulk mailbox creation MachPanel s Hosted CRM Extension (HCE) And more... 4/22/2010 MachSol Inc. 14

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16 Management Data Center Management Hosting Servers Management IP Address Pool Management Service Plan Management Client Management Providers Management Hosting Panel (Plesk, Helm) etc. Domain Registration (DirectI, Enom etc.) Payment Gateway (PayPal, 2Checkout etc.) Billing & Provisioning Multiple Currency Support Multiple Payment Gateways Support Automatic invoicing, transactions and subscriptions management Billing Statement & Control Set parameters and limits for Service Plans Service Plan billing intervals Set Add-ons Service Queue Management Automatic Service account notification 4/22/2010 MachSol Inc. 16

17 Monitoring Alert features Bills tracking Account statement Customer Management Subscription Management Help Desk Support for unlimited Departments Customized auto responses parser for ticket generation Rule based ticket handling Intuitive Help Desk interface 4/22/2010 MachSol Inc. 17

18 MachPanel Provisioning System MachPanel Shared/Traditional Hosting Shared Web Hosting Extension MachPanel SaaS Hosting Enterprise Extensions 4/22/2010 MachSol Inc. 18

19 ALL-in-ONE Complete Business Automation Solution for Windows Everything a web hosting company needs Provides unified end to end prime automation for : Traditional Hosting SaaS Hosting 4/22/2010 MachSol Inc. 19

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21 Hosted Exchange Extension (HEE) SharePoint Extension (SPE) MachPanel BlackBerry Extension (BBE) Hosted CRM Extension (HCE) Hostmatic Extension

22 Hostmatic is a powerful MachPanel extension Extends its functionality to support web & data hosting Provisioning on large server farms in a load-balanced manner. 4/22/2010 MachSol Inc. 22

23 Enterprise Extensions are powerful MachPanel Extensions for broad SaaS Hosting Services. Enterprise Extensions include: Hosted Exchange Extension (HEE) Hosted SharePoint Extension (SPE) BlackBerry Extension (BBE) Hosted CRM Extension (HCE) And more.. 4/22/2010 MachSol Inc. 23

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28 MachPanel Control Server MachPanel Remote Server MachPanel Services 4/22/2010 MachSol Inc. 28

29 Complete answer to: Integrated Efficient Robust Unified hosting Services Management Central Server for Control of all hosting services Responsible for communication with Remote Servers 4/22/2010 MachSol Inc. 29

30 MachPanel Provisioning System MachPanel Control Server MachPanel Remote Server Interface Service Provisioning Help Desk E- commerce Monitoring & Alerts Web Interface (CP) Microsoft Exchange Microsoft SharePoint Microsoft CRM Microsoft IIS FTP Service Microsoft SQL Server MySQL Server Other Providers 4/22/2010 MachSol Inc. 30

31 Comprises Provisioning Service Provisions Services (Exchange, SharePoint, BlackBerry, CRM etc.) MachPanel Control Server communicates with Enterprise Extensions through MachPanel Remote Server 4/22/2010 MachSol Inc. 31

32 MachPanel Control Server Billing & Inventory Help Desk & KB E-commerce Provisioning Engine Monitoring & Alerts Web Interface (CP) MachPanel Remote Server Service Provisioning Microsoft Exchange Microsoft SharePoint Microsoft CRM Microsoft IIS FTP Service Microsoft SQL Server MySQL Server Other Providers 4/22/2010 MachSol Inc. 32

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34 MachPanel Help Desk Service MachPanel Provisioning Service MachPanel Network Service MachPanel Billing Service MachPanel License Service 4/22/2010 MachSol Inc. 34

35 Automation with One Stop Shop Integrated and Unified Control Panel System for: Shared Hosting SaaS Hosting Complete Premium Automation Solution Intuitive Service plan wizard Easy to use GUI 4/22/2010 MachSol Inc. 35

36 Private Labeling Customizable store templates API Support 3rd Party Integrations Fraud control Self service through Customer Control Center (CCC) 4/22/2010 MachSol Inc. 36

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38 Complete Hosting Operation and Business Support system (OSS/BSS) State-of-the-art Centralized solution Integrated and ALL-in-ONE Control Panel Unbeatable price 4/22/2010 MachSol Inc. 38

39 MachPanel not only provides a complete business automation solution comprising of: Traditional hosting Enterprise hosting But also supports Hosting panels provider management including: Plesk Helm cpanel Migration Tool kits are available 4/22/2010 MachSol Inc. 39

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