Project Management Service

Transcription

1 enterprise.huawei.com Service Fast Deployment with High Performance

2 Introduction Huawei project management services are designed to help enterprise customers to build a high efficient ICT foundation and to accelerate customer s business development. According to the scope of project management, Huawei can provide project management services including project analysis, planning, implementation, establishing, handover, project, closure end-to-end services process, through specialized, refined, and customized services,we are able to help customers: Risk control: help customers manage project delivery risk. Focus on business: help customers establish ICT platform rapidly, focus on core business, and enhance core competence. Improve efficiency: customized organizational structure and tools improve working efficiency. Reduce cost: reduce the project cost by the advanced project process and experience. Based on the abundant resources, professional knowledge and rich experience, Huawei project management service will bring you the value out of the ordinary. Communication (PM) Integration Scope Time Value Quality Human Resource Finance Communication Procurement Risk Technology 1 Service

3 Huawei End-to-end Delivery Process Horizontally Streamlined Sales Generate and Manage Lead Manage Opportunity Manage Contract Execution Vertically integrated Plan & Manage Supply Service Delivery Analyze Develop Plan Develop Contract Supply Plan Develop Service Delivery Plan Plan Integrated Change Control Operational Service Delivery Planning Firm Order Establish Perform Customer Order Handling Implement Perform HW / SW Distribution Service Delivery Execution Monitor and Control Hand-over DRA DRB DR1 DR2 DR3 DR4 Acceptance Support (Supply) Acceptance Support (Service) Close Procure ment Develop Procurement Plan Manage Procurement Execution Finance Financial Accounting Financial Control, Control Financial Risk, Manage Financial Performance, Legal E2E project management: from traditional after-sale stage expand to whole procedure Resource pool before bidding Better understanding of customer s requirements Successful implementation of project Service 2

4 Capabilities Global PMO Organization Huawei has established 3-level project management offices (PMO) operating in countries, regions and headquarters respectively. They are Office, Program Office and Portfolio Office. The PMO in country level takes charge of the implementation of each projects. PMO in region level is in charge of delivery solutions and supervise the final delivery. And PMO in headquarter level functions as a control tower and weather station. The overall organization is to ensure the project to meet customers requirements and enhance the performance of the Huawei project management service time-to-time. Portfolio Office (at HQ) Program Office (in regions) Office (in countries) Consolidated forecasting and planning focused on the resource utilization Prompt decision making for closer and quicker response to customers Knowledge sharing & platform supporting for delivery performance guarantee Abundant Manager Resources Huawei has a project management team with over 1000 professionals. Regardless of the scenario, scale, and difficulty of the network to be deployed, Huawei has skilled professionals with rich experience, knowledge of local language and situations to ensure the smooth and fast deployment of the high performance network. Manager Expert Manager Senior Manager Huawei Certified Manager Comprehensive experience in supporting multi-vendors and different operators needs. Provides the most suitable PMs for your project. 3 Service

5 Integrated IT System The ICT service s tools are integrated in Huawei s whole IT system. ipm and isite are the core of these tools. ipm (IBM Rational Portfolio Manager) is the project management tool managing all the on-going projects and covering all the project key factors. Site Tool isite is developed by Huawei itself to simultaneously manage large numbers of sites. In addition, this tool provides a unified platform for prompt information communication and problem solution. With this tool, the rate of the project process and the site situation can be easily obtained, which effectively ensure the high efficiency of the project management. itrigger Contract Fulfillment Platform icoding ipmp Platform RNP Tool EDAS isite ibuy CES Tools RNP Survey Implementation Procurement Logistics E-DOC CEAS Support/3MS RICH TIMES Supporting System Documents Archive Knowledge Resource Man-hour Service 4

6 Quality Huawei has established an engineering delivery quality management system in compliance with TL9000 and has improved engineering business continuously to satisfy our customer. Engineering Delivery Quality Policy 1. Customer focus Quality is defined as conformance to customers requirement. We clarify requirement with customers before starting work. 2. Business-oriented Quality management equals business management. Everyone is responsible for their own business quality. We never accept defects, make defects, and output defects. promote advancement in the competency and performance of organization and individual. 5. Subcontractor involved Subcontractors are one of the most important parts of engineering implementation. We transfer the management requirement for delivery quality to our subcontractors, help them to control delivery quality, and finally realize low-cost with high-quality delivery. 3. Prevention-centered The core of quality is prevention. We prevent defected issues before occurring by process and standardization. 4. Continuous improvement Continuous improvement is the essential of advancement for both organization and individual. We set up continuous improvement consciousness, identify opportunity, conduct improvement, and Zero Defect Do IT Right The First Time Engineering Quality System Continual Improvement CRM Leadership Responsibility Quality Policy CSM Customer Requirement Requirement Resource DRA Trainning IT and Tools Knowledge Start-up DRB Plan Resource and Organization Audit Value Implement Process (Engineering Delivery Process) DR1 DR2 DR3 DR4 Engineering Preparation Engineering Implement Engineering Acceptance Measurement, analysis And Improvement Audit/ Evaluation Close BC Continual Improvement Product and Service Customer Satisfaction Quality Manual Business Process Business Direction Standard, Model, Report, Record Network Design Site Preparation Site Design Site Construction Network Optimization Acceptance Civil Work Telecom Installation Outsourcing Product Installation 5 Service

7 Global Logistics Huawei has very large manufacturing capacity and an efficient worldwide logistics network. We are capable to provide quick and responsive equipment delivery to our customers on time. We have 1000 international transportation routes, and are the worldwide top customer of reputable logistics companies, such as Maersk, DHL, Kuehne+Nagel etc. 40 billion USD of manufacturing capacity Nearly 1000 international transportation routes Strategic partnership with 50 logistics companies PCBA Manufactory FAT Facility Distribution center PCBA: Printed Circuit Board Assembly FAT: Final Assembly and Testing Worldwide Partners Based on the win-win principle, Huawei holds an active attitude towards the cooperation with the mainstream equipment suppliers. We have cooperated with over 1500 companies all over the world. With the mutual communication and cooperation in terms of the authentication, training, and performance appraisal, the suppliers and Huawei continue to establish the network with high quality based on our rich experiences and professional advantages respectively. We are in Cooperation with Network Planning Partners Peripherals Product Design & Supply Partners Civil Works Construction Managed Service Partners Logistics Strategic Partners Over 1,500 certified service partners worldwide Cooperate with leading partners in construction, installation and management Service 6

8 EHS Certified Professionals Environmental Friendly End-to-end On-site EHS of All-around Training Human Health Complete Rules & Regulations Operation Safety EHS: Environment, Health and Safety Abiding by the belief of respecting for people, protecting environment and keeping sustainable development, Huawei strive not only to keep ahead in technology, quality and service, but also to undertake actively the social responsibility of environment protection, to care for the employees occupational health and to offer a safety and agreeable work environment for employees. 7 Service

9 Highlights Worldwide Service Staff 22,000+ Managed Services Delivery Staff 4,200+ PMP Experts 960+ Full- time Training Instructors 700+ System integration engineers Localization in Oversea Market 77% Partners for Service Solution 60+ Partners for Industry Solution 100+ Over 1,500 service partners worldwide More than 13,000 qualified engineers from partners HUAWEI TECHNOLOGIES (Headquarters) Unique Advantages Focused on overcoming customers' challenges of establishing the ICT platform, Huawei has a professional platform which can offer efficient, reliable and green delivery services. TCO-saving FAST Help customers build the efficient ICT platform for supporting their core business Reliable management to enhance the construction quality Green ICT pursuits the spirit of energy-saving and environment-friendly FAST RELIABLE GREEN PROFESSIONAL TCO: Total Cost of Ownership Service 8

10 Success Stories E-health in Country A Background The government plans to set up a set of digital medical system which is used to improve the quality of medical-use water; and establish a set of office automation systems for improving the efficiency of office of country A. Customer Challenges Products from multiple venders must be integrated deeply Lack of knowledge on delivery E-health System and office automation (OA) System Huawei Turnkey Solution Huawei has extensive experience in e-commercial delivery which ensures the fast deployment of E-health system and OA system Customer Benefits While the project closed, a well trained professional team was built up The quality of healthcare and public service was improved significantly 9 Service

11 Education Network in Country S administration laboratory e-learning library institute Background The customer existing network can not meet new services and applications deployment, work efficiency needed to be improved, A new campus network needed to enhance flow of network traffic Customer Challenges Lack of experience on ICT platform fast deployment Energy saving and Emission reduction. Huawei Solution Customize end to end delivery solution to provide high quality delivery and significantly shorten the delivery duration Huawei and their partners, consultants, subcontractors together constitute the efficient delivery team. Customer Benefits Cost-effective and energy efficient environment protection solution 30% TCO saved All services migrated to new network smoothly, new services deployed, work efficiency improved. Service 10

12 Copyright Huawei Technologies Co., Ltd All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademark Notice, HUAWEI, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd. Other trademarks, product, service and company names mentioned are the property of their respective owners. General Disclaimer The information in this document may contain predictive statements including, without limitation, statements regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied in the predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice. HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian Longgang Shenzhen , P.R. China Tel: Version No.: M C-1.0