smile. On call for our clients 24/7 implementing business focused technology solutions that deliver real time results.

Size: px
Start display at page:

Download "smile. On call for our clients 24/7 implementing business focused technology solutions that deliver real time results."

Transcription

1 smile. On call for our clients 24/7 implementing business focused technology solutions that deliver real time results.

2 COMPANY PROFILE

3 Relax. We ensure continuous availability and access to critical business processes with proven data recovery methodologies.

4 Our services are based on a high level of client involvement, extensive business and commercial experience and strong technical expertise. We take time and care to build knowledge and understanding of our clients, their sectors and their businesses. It is perhaps a reflection of our success in building this knowledge that so many of our clients have stayed with us for many years. QUICK FACTS Our strong track record of growth and success is underpinned by original thinking and a thorough understanding of business issues. We have developed an open, supportive culture where knowledge-sharing and teamwork contribute to a lively, friendly atmosphere and help deliver better results. We continue to develop our portfolio by working alongside many creative and interesting companies across UK and India. We have assisted more than 1000 users till this date. We provide services across Real estate, Legal, Financial, Media and Business consultants, Software providers, Charities, and Service industries. We provide 24/7 services based on a highquality and low-cost model to our clients KEY BENEFITS Quality conscious Technical expertise Project management Flexibility Price competitive Client retention Business experience and Knowledge We have a support center in India which ensures Seamless Migration and Deployment, Server consolidation services and remote assistance around the clock.

5 what can we do foryou? Our customized approach enables us to offer services suited to our client s business needs. We prefer to offer services and products which can reflect positive impact on business and employee productivity, cost-reduction, business growth and network uptime. Our team is highly trained and possess the required technical clarity to offer our services across a broad spectrum of IT industry. IT Services Consulting Outsourcing Telecom WHY US? We implement Business productivity solutions for our clients creating a self sustaining IT infrastructure nurturing, and protecting any business. We understand and incorporate strategic, business and technological solutions related to growth, maintenance, security and profit." visit our website for more information on our services and company or call us on

6 THE WAY WE DO IT... We deliver mission critical IT at the lowest possible cost. Reduce cost and improve quality through economies of scale and operational discipline. Better utilization of critical resources Development of leading edge IT Support methodology and services Reduction in total cost of IT ownership VERTICAL MARKET Finance Compliance & Legal Consultancy Healthcare Hospitality sector Construction Office services Serviced offices Travel Education and Training Government/Public sector Charities Banking Serviced offices Mortgage providers Real Estate accessible satisfaction GEOGRAPHICAL PRESENCE UK INDIA team work OUR FOCUS " Delivering real time performance driven business focused technological solutions generating optimum levels of business productivity and return on investment."

7 SERVICE DELIVERY MODEL We go to great lengths to ensure that the IT services we deliver not only exceed your expectations, but ours too. Quality is a way of life for us, and covers all our processes, interfaces and outputs, in management, core and support process. It is the way we deliver long term excellence, and ultimately, predictability of returns, through the Service Delivery Model. Our Service Delivery Model ensures continuous data input and feedback for all the process and delivery models to improve and develop to maximize client, employee and organizations satisfaction and delight. * TCO = Total cost of ownership

8 MOBILITY. Anytime, anyplace data made available 24/7 through secured access and authentication. WHAT OUR CLIENTS SAY... Charlotte Miller, Partner MILLER EVANS & CO NIVID LTD were able to provide our law firms with a robust and manageable network maintenance and security solutions that fulfill our requirements. The technical support and after sales services has been first class. From the day one, they have continued to put a lot of time and effort into helping us resolve our problems and secure our network at all times. This has involved everything from conducting monthly audits, proactive network maintenance, remote monitoring and trouble shooting, general helpdesk, onsite support within 4 hours and above all, a committed team with attention to detail, quality and great professional attitude.

9 Mr. Steven Payne Mr. Richard Jackson Steven Payne, Director CONSTRUCTION RESOURCES LTD Construction Resources Ltd, (CRL) was incorporated on the 16th August We operate predominately within the M25 area; Construction Resources are quality suppliers of trade manual and technical staff to construction, commerce and allied industries. Several major waste transfer companies entrust their needs to Construction Resources Ltd as an example Onyx UK, M.R.S Environmental Services. Construction Resources is an ISO9002 Quality Registered Firm and are working towards the UKAS Crown and Tick in both ISO9002 and ISO Computer problems and IT headaches were becoming a constant source of worry and concern. Our Staff were harassed due to this recurring problems and we were seeing a drop in employee productivity. Sometimes systems would crash and we would lose our data since we never had any sort of system backups or data recovery procedures in place. This drastically affected our day to day business operations as we continued to suffer downtime. Apart from the usual fire fighting, we also had to create and develop business solutions that could sustain our sales, administrations, tendering, finances and operations. Getting In house expertise was out of question since even if we could have found the right people, it would have been a very expensive option for us. Being a growing SME, we required an IT Solutions provider who could keep up with their growth as well as provide proactive support, monitoring, possess domain knowledge, expertise and most important, be cost effective. Says Steven Payne, Director of Construction Resources Limited.

10 Will Mason, Director Firesystems Ltd says: During our 2 year relationship, Push Jhala has consistently demonstrated superior technical competency, commitment to quality and the drive to complete challenging assignments. He offers tremendous flexibility and a good culture fit to our organizations. Finally, in him and NIVID LTD we see a strategic partner that is ready to go that extra mile. Ernest Kamran, Head St Paul s College We commissioned Push Jhala in 2002 to assist us with our IT Infrastructure change and up gradation. They had the domain expertise that we were seeking, as understanding the IT requirements of Educational sector is quite lacking in many regular IT Suppliers. Pushpendrasinh Jhala had the technical expertise and understanding of what St Paul s college required. As project head of NIVID s technical Team, they successfully set up IT Infrastructure, wireless LAN for students to access the network, Robust security and threat management systems, and ensuring business continuity for us. We found them to be efficient, straight down the line and extremely professional. They did what was best for our setup and not what was best for their pockets and also in the time frame needed. Today, NIVID LTD provides us on-going IT and Telecom Support, performs ICT infrastructure upgrades and liaise on behalf of us with BT,Dell and our hardware vendors. We can see in NIVID LTD a strong, long term strategic partner More testimonials and client case studies are available on request. Please our team on info@nivid.net. Thank you.

11 NIVID LTD Lutomer House 100 Prestons Road Canary Wharf London- E14 9SB T: +44 (0) F: +44 (0) E: W: Disclaimer This brochure in whole or in part may not be duplicated, reproduced, stored or retransmitted without prior written permission of NIVID Ltd and its author. All opinions and estimates herein constitute our judgment as of this date and are subject to change without notice. Any product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

DESKTOP OUTSOURCING SOLUTIONS

DESKTOP OUTSOURCING SOLUTIONS DESKTOP OUTSOURCING SOLUTIONS A PRESENTATION BY NIVID LTD Company LOGO INDEX COMPANY PROFILE DESKTOP OUTSOURCING OVERVIEW OUR METHODOLOGY WHY DESKTOP OUTSOURCING? THE NIVID ADVANTAGE CONTACT US COMPANY

More information

Guardian365. Managed IT Support Services Suite

Guardian365. Managed IT Support Services Suite Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service

More information

WHO ARE WE AND WHAT WE DO?

WHO ARE WE AND WHAT WE DO? 1 WHO ARE WE AND WHAT WE DO? itgroup was founded in 2010 through integration of company Net Service s 2003, modern IT management platforms and new business concept. We passed a long way and become leading

More information

government sectors. p. 1300 563 689 w. www.relianceit.com.au e. admin@relianceit.com.au

government sectors. p. 1300 563 689 w. www.relianceit.com.au e. admin@relianceit.com.au Reliance Technology is an information and communication technology firm with a focus on providing reliable IT solutions. We provide support for small to mediumsizedenterprisesacross the business, education

More information

IT Services. We re the IT in OrganIsaTion. Large Organisations

IT Services. We re the IT in OrganIsaTion. Large Organisations IT Services. We re the IT in OrganIsaTion Large Organisations IT for Large Organisations. As the world of business technology has changed, so have we. From designing, building and optimising tailored

More information

Managed IT Services by

Managed IT Services by Managed IT Services by ISO 9001:2008 Certified Leveraging Managed Services to Optimize the Business Benefits of Your IT Investment Company Introduction Nevaeh Technology (www.nevaehtech.com) is a business

More information

What is Itesalgroup?

What is Itesalgroup? Managed Services Turning technology burdens into seamless services Managed Services Our ICT managed services provide you with a hassle-free, costeffective operational process, from project scoping and

More information

Sage ERP I White Paper. ERP and the Cloud: What You Need to Know

Sage ERP I White Paper. ERP and the Cloud: What You Need to Know I White Paper ERP and the Cloud: What You Need to Know Table of Contents Executive Summary... 3 Increased Interest in Cloud-Based ERP and SaaS Implementations... 3 What is Cloud/SaaS ERP?... 3 Why Interest

More information

Reducing Gigabit Leased Line Costs

Reducing Gigabit Leased Line Costs Reducing Gigabit Leased Line Costs Wireless gigabit point-to-point provides significant savings compared to leased line costs, and offers connection diversity for robustness and security. Tim Daniels 23

More information

System x x86 servers from Lenovo achieve top customer satisfaction scores. January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.

System x x86 servers from Lenovo achieve top customer satisfaction scores. January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. System x x86 servers from Lenovo achieve top customer satisfaction scores January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. System x customer satisfaction scores surpass those of Dell

More information

Service. Lending Managed Services Increase Efficiency, Reduce Cost and Improve the Customer Experience Within Your Lending Operations

Service. Lending Managed Services Increase Efficiency, Reduce Cost and Improve the Customer Experience Within Your Lending Operations Service Lending Managed Services Increase Efficiency, Reduce Cost and Improve the Customer Experience Within Your Lending Operations Service As the new global economy continues to evolve, the success

More information

The Power Of Managed Services. Features

The Power Of Managed Services. Features b u s i n e s s C a r e m a n a g e d S e r v i c e s Lower costs, increased profitability, new market expansions and happier customers. These are just a few of the most important priorities for business

More information

THE RIGHT CHOICE. A PARTNER THAT CARES AS MUCH AS YOU DO. Smart Services

THE RIGHT CHOICE. A PARTNER THAT CARES AS MUCH AS YOU DO. Smart Services Smart Services A PARTNER THAT CARES AS MUCH AS YOU DO. We bring over 100 years of leadership in imaging innovation and healthcare IT. Our worldwide services team works along side your professionals, keeping

More information

Support & Field Services

Support & Field Services Support & Field Services The Right Engineer, In the Right Place, With the Right Skills, At the Right Time, With the Right Parts 2 At, we work with a wide range of customers across the UK delivering flexible

More information

Small Business Mobility

Small Business Mobility Enabling your team to work anywhere, anytime More than 50 million US workers are considered mobile, spending at least 20% of the time away from their primary workspace1. Mobile technology is becoming increasingly

More information

Nomura banks on success with Cisco s Data Centre 3.0

Nomura banks on success with Cisco s Data Centre 3.0 Nomura banks on success with Cisco s Data Centre 3.0 April 2011 Nomura banks on success with Cisco s Data Centre 3.0. International finance firm invests in the data centre of the future EXECUTIVE SUMMARY

More information

Fujitsu Managed Hosting Delivers your Cloud Infrastructure as a Service environment with confidence

Fujitsu Managed Hosting Delivers your Cloud Infrastructure as a Service environment with confidence Fujitsu Managed Hosting Delivers your Cloud Infrastructure as a Service environment with confidence Fujitsu supports and accelerates your adoption of cloud through a range of managed hosting services.

More information

Managed IT Services. Eliminating technology pains for small businesses

Managed IT Services. Eliminating technology pains for small businesses Eliminating technology pains for small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

5 Essential Benefits of Hybrid Cloud Backup

5 Essential Benefits of Hybrid Cloud Backup 5 Essential Benefits of Hybrid Cloud Backup QBR is a backup, disaster recovery (BDR), and business continuity solution targeted to the small to medium business (SMB) market. QBR solutions are designed

More information

Ten reasons to upgrade your software

Ten reasons to upgrade your software IRIS Accounting & Business Solutions Whitepaper Ten reasons to upgrade your software Ten reasons to upgrade your software If your software is struggling to fit the needs and requirements of your organisation,

More information

Managed IT Services. Eliminating technology pains for small businesses

Managed IT Services. Eliminating technology pains for small businesses Eliminating technology pains for small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Datacenter Migration Think, Plan, Execute

Datacenter Migration Think, Plan, Execute Datacenter Migration Think, Plan, Execute Datacenter migration is often regarded as a purely technical, almost trivial side-project, to be delivered by existing IT staff alongside their day jobs. With

More information

optimize your data center environment for greater compliancy, security and efficiency Data Center Services

optimize your data center environment for greater compliancy, security and efficiency Data Center Services Data Center Services optimize your data center environment for greater compliancy, security and efficiency Your business technologists. Powering progress Integrated Data Center Services Reduce Capex and

More information

E f f e c t i v e p r o c e s s - d r i v e n

E f f e c t i v e p r o c e s s - d r i v e n E f f e c t i v e p r o c e s s - d r i v e n S e r v i c e S u p p o r t Frontier Business Systems has over a decade of experience in design, delivery, deployment and support of complex IT infrastructure

More information

24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk. itg CloudBase

24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk. itg CloudBase 24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk Onsite Support itg CloudBase Pro-Active managed it support services for one single cost per month covers all aspects of

More information

IT Support for London

IT Support for London IT Support for London London Systems IT Support Your Helpdesk What s included; We are your IT Department, we are at the end of a phone to listen and work with you to resolve the situation no matter where

More information

The Cloud... Your Way IT as a Service (ITaaS) shifts the focus to business productivity

The Cloud... Your Way IT as a Service (ITaaS) shifts the focus to business productivity The Cloud... Your Way IT as a Service (ITaaS) shifts the focus to business productivity 707 E. MAIN STREET SUITE 1425 RICHMOND, VA 23219 888.342.1204 The Proxios Cloud ITaaS IT as a Service Proxios brings

More information

Bright Business Solutions and Ideas. Does your IT really Support your Business. An e-dba whitepaper - March 2011

Bright Business Solutions and Ideas. Does your IT really Support your Business. An e-dba whitepaper - March 2011 Bright Business Solutions and Ideas Multi skilled people are more expensive to employ, and they are also increasingly difficult to find. Sourcing an experienced IT team with the comprehensive skills needed

More information

OVERVIEW. GDC is - Your Best Connection

OVERVIEW. GDC is - Your Best Connection OVERVIEW General DataComm (GDC) has over 35 years of field-proven experience in the successful deployment and maintenance of voice and data networking equipment. GDC is highly skilled in all aspects of

More information

Maximize potential with services Efficient managed reconciliation service

Maximize potential with services Efficient managed reconciliation service RECONCILIATION IntelliMatch Operational Control services Optimize. PRODUCT SHEET Maximize potential with services Efficient managed reconciliation service Overview At its best, technology provides financial

More information

With managed services, you can:

With managed services, you can: Executive Brief Why are companies turning to managed services? Like you, they want to improve their bottom line With managed services, you can: Cut operational costs by up to 50%. Improve system availability

More information

Experience a world where customer interactions just keep getting better.

Experience a world where customer interactions just keep getting better. Experience a world where customer interactions just keep getting better. NCR SERVICES Brochure Title Goes Here Proactive management, Sub-header / descriptionmaintenance goes here and support Experience

More information

Lenovo System x servers achieve top customer satisfaction scores in 1Q15. May 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.

Lenovo System x servers achieve top customer satisfaction scores in 1Q15. May 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. Lenovo System x servers achieve top customer satisfaction scores in 1Q15 May 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. System x customer satisfaction scores surpass those of Dell and

More information

Data Centres and IT Infrastructure

Data Centres and IT Infrastructure Data Centres and IT Infrastructure Expertise you can depend on Onyx Group is setting the standards of provision and customer care. We provide a national service, with a local feel, to over 2,000 satisfied

More information

COMFORT IT SOLUTIONS COMPANY PROFILE SYSTEM INTEGRATION IT PRODUCTS AMC SUPPORT FACILITY MANAGEMENT NETWORK SUPPORT WIFI SOLUTIONS

COMFORT IT SOLUTIONS COMPANY PROFILE SYSTEM INTEGRATION IT PRODUCTS AMC SUPPORT FACILITY MANAGEMENT NETWORK SUPPORT WIFI SOLUTIONS COMFORT IT COMPANY PROFILE SYSTEM INTEGRATION Comfort IT Solutions (CITS) belongs to Comfort Group WLL-Qatar which has started off its race in 2004. Recently we started our IT wing. Now we are one of the

More information

Your Infrastructure. Our Responsibility.

Your Infrastructure. Our Responsibility. Know Us The SRM group is four decades old multi-million dollar business house currently operational in 15 cities worldwide. SRM group has made its presence felt in education, training, Electronics, Technology,

More information

Accelerating the Success of Healthcare Information Technology

Accelerating the Success of Healthcare Information Technology McKesson Managed Services FPO Accelerating the Success of Healthcare Information Technology APPLICATION HOSTING APPLICATION SERVICES INFRASTRUCTURE SERVICES STRATEGIC OUTSOURCING COMPUTING SOLUTIONS Addressing

More information

2015 Strategic Business Plan Franklin County Data Center Ishreth Sameem, CIO

2015 Strategic Business Plan Franklin County Data Center Ishreth Sameem, CIO 2015 Strategic Business Plan Franklin County Data Center Ishreth Sameem, CIO Mission The Franklin County Data Center partners with County agencies to deliver cost efficient business solutions and provide

More information

w w w. s t r a t u s. c o m

w w w. s t r a t u s. c o m Managed Services Buying Guide Eight ways to sustain 99.999% SLAs for vital business processes. In the real world. w w w. s t r a t u s. c o m Mission-critical SLAs demand mission-critical managed services.

More information

IT Operations Managed Services A Perspective

IT Operations Managed Services A Perspective IT Operations Managed Services A Perspective 1 Introduction This paper examines the concept of Managed Services for IT Operations, the real business drivers, the key factors to be considered, the types

More information

About Injazat Data Systems

About Injazat Data Systems About Injazat Data Systems Injazat Data Systems is an industry-recognized market leader in the region for secure and business-aligned IT services. Injazat serves a diverse variety of industry sectors,

More information

Get what s right for your business. Contact @lliance Technologies.

Get what s right for your business. Contact @lliance Technologies. Provisioning Looking for new technology? You need systems in line with your business goals. You also need those systems to interact seamlessly. We can help you get the right technology to the right place

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Company Information. Company Mission, Strategies and Planning. A New Experience in Outsourcing: Change the way you outsource your Business.

Company Information. Company Mission, Strategies and Planning. A New Experience in Outsourcing: Change the way you outsource your Business. Company Information A New Experience in Outsourcing: Change the way you outsource your Business. NETFLEX is a contact center and transaction processing services provider. It delivers a high quality IT

More information

About Call Catch. The Vision

About Call Catch. The Vision About Call Catch Call Catch is a leading provider of integrated call recording, call accounting and workforce optimization solutions for enterprises, trading floors, government agencies, and first responders.

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

A Real Estate Perspective BUSINESS CONTINUITY

A Real Estate Perspective BUSINESS CONTINUITY BUSINESS CONTINUITY INTRODUCTION Comprehensive business continuity strategies, employee safety and physical plant management command the headlines, and demand the attention of real estate managers and

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Client Study Portfolio

Client Study Portfolio Client Study Portfolio Client Study 1: UK District Council A re-architecture of the client s RAC Environment and full 24/7 support of the client s database systems thereafter has eliminated the risk of

More information

10.3.2015 Company Name IT Support

10.3.2015 Company Name IT Support 1 New Bond St t:+44 (0)20 7403 4031 London WC1 w:www.networkfish.com 10.3.2015 Company Name IT Support We are your reliable London based IT Support department Because you can achieve more. We are the backbone

More information

Remote Infrastructure Support Services & Managed IT Services

Remote Infrastructure Support Services & Managed IT Services Remote Infrastructure Support Services & Managed IT Services Remote Desktop Services are designed to optimize the customers IT resource utilization and provide a standardized end-user environment. The

More information

Managed Exchange TM Service. Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore.

Managed Exchange TM Service. Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore. Pay-as-you-go Managed Exchange Managed Exchange TM Service Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore Pay-as-you-go Managed Exchange Remove your

More information

ICT Services for the Charity Sector

ICT Services for the Charity Sector ICT Services for the Charity Sector Charity Management System JADe is an IT consultancy providing high quality, cost-effective IT services to the charity sector. JADe specialises in understanding an organisation

More information

Managed Services. Business Intelligence Solutions

Managed Services. Business Intelligence Solutions Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Contents Company overview Partnering with CCE Service offerings Accreditations Service coverage ISO compliance

Contents Company overview Partnering with CCE Service offerings Accreditations Service coverage ISO compliance Partner Capability Contents Company overview Partnering with CCE Service offerings Accreditations Service coverage ISO compliance Company overview About us CCE is one of the UK s largest independent IT

More information

Gain the cloud advantage. Cloud computing explained Decide if the cloud is right for you See how to get started in the cloud

Gain the cloud advantage. Cloud computing explained Decide if the cloud is right for you See how to get started in the cloud Gain the cloud advantage Cloud computing explained Decide if the cloud is right for you See how to get started in the cloud What is cloud computing? Many businesses are moving their IT to the cloud. But

More information

Information Services Strategy 2011-2013

Information Services Strategy 2011-2013 Information Services Strategy Issue 1 1 Introduction The States of Jersey public sector is facing significant pressure for efficiencies and savings. This has created the context to take a fresh look at

More information

HI-TECH CO. SYSTEMS. Company Profile

HI-TECH CO. SYSTEMS. Company Profile HI-TECH CO. SYSTEMS Company Profile About Us HTCS is one of the fast-track high-end networking and service support companies based in Delhi. Our field of specialization includes Hardware procurement, AMC

More information

Is your business still wasting time and money on PCs and Servers?

Is your business still wasting time and money on PCs and Servers? Hosted Managed Desktop Cloud Computing Is your business still wasting time and money on PCs and Servers? Our service is a cheaper and simpler alternative to owning and managing your own business IT network.

More information

AlwaysHelp. Sector 5. ITC Support

AlwaysHelp. Sector 5. ITC Support AlwaysHelp Sector 5 ITC Support INDEX INDEX 2 SECTOR 5 COMPANY PROFILE 3 Background Company Name & Address 3 1. SECTOR 5 ITC SUPPORT 4 Sector 5 ITC Support Feature List 5 Why Outsource? 5 2. COSTING 6

More information

Carving Effective IT Infrastructure Management out of the Mould

Carving Effective IT Infrastructure Management out of the Mould www.niit-tech.com Carving Effective IT Infrastructure Management out of the Mould Asit Verma NIIT Technologies White Paper CONTENTS Executive Summary 3 IT Infrastructure Management Industry Challenges

More information

GREAT EASTERN TECHNOLOGY BPO / ITES

GREAT EASTERN TECHNOLOGY BPO / ITES GREAT EASTERN TECHNOLOGY BPO / ITES BPO/ITES About Great Eastern Technology 1 IT Enabled Services 2 Outsourcing to Great Eastern Technology 3 Core Values & Differen ators 4 BPO Por olio 5 Physical & Data

More information

CGI s Global Infrastructure Services Bringing our best to your table

CGI s Global Infrastructure Services Bringing our best to your table CGI s Global Infrastructure Services Bringing our best to your table cgi.com 2 CGI delivers Best value global delivery, providing immediate access to resources through delivery centers across four continents.

More information

7 steps to choosing the right IT support company.

7 steps to choosing the right IT support company. 7 steps to choosing the right IT support company. If you want to ensure the process is hassle free and meets the requirements of your business this guide will take you through the correct process step

More information

Company Overview. Enterprise Cloud Solutions

Company Overview. Enterprise Cloud Solutions 2016 Company Overview Enterprise Cloud Solutions ENTERPRISE CLOUD SOLUTIONS Unitas Global utilizes leading cloud technologies to optimize enterprise IT environments. By designing, deploying, and managing

More information

Managed Desktop Services. End-user workplace management solutions for your distributed-client computing environment. HP Services

Managed Desktop Services. End-user workplace management solutions for your distributed-client computing environment. HP Services Managed Desktop Services End-user workplace management solutions for your distributed-client computing environment HP Services Managing your distributed-client computing environment If your IT organization

More information

Mobile Workflow Solutions: Better, Faster and More Profitable Business For You and Your Customers

Mobile Workflow Solutions: Better, Faster and More Profitable Business For You and Your Customers Mobile Workflow Solutions: Better, Faster and More Profitable Business For You and Your Customers Contents EXECUTIVE SUMMARY 2 INTRODUCTION WHAT IS A MOBILE WORKFLOW SOLUTION? 2 THE BENEFITS OF MOBILE

More information

Disaster Recovery Plan (Business Continuity) Template

Disaster Recovery Plan (Business Continuity) Template Brochure More information from http://www.researchandmarkets.com/reports/2786932/ Disaster Recovery Plan (Business Continuity) Template Description: The Disaster Planning Template is over 200 pages and

More information

Tilgin. Services Description Customer Support Portfolio

Tilgin. Services Description Customer Support Portfolio Tilgin Services Description Customer Support Portfolio 2012 Table of Contents 1. The Service 2 1.1 SILVER support level 3 1.2 GOLD support level 3 1.3 PLATINUM support level 4 1.4 Stretch support 5 2.

More information

Can SaaS be your strategic advantage in building software? Presented by: Paul Gatty, Director of World Wide Operations

Can SaaS be your strategic advantage in building software? Presented by: Paul Gatty, Director of World Wide Operations Can SaaS be your strategic advantage in building software? Presented by: Paul Gatty, Director of World Wide Operations Topics What is SaaS? How does SaaS differ from managed hosting? Advantages of SaaS

More information

One major business challenge is maintaining and improving the efficiency and effectiveness of a company s information technology. Wouldn t it be nice

One major business challenge is maintaining and improving the efficiency and effectiveness of a company s information technology. Wouldn t it be nice Contents Managed IT Services Life Cycle Why ProActive SM Outsource Your IT Function Professional Services How Does It Work? How Do You Benefit? Disaster Recovery/Back-up Business Partners ANALYZE MANAGE

More information

In this issue. Don t let printing costs get out of hand! The new ISO/IEC 27001: 2013 standard. www.aituk.co.uk

In this issue. Don t let printing costs get out of hand! The new ISO/IEC 27001: 2013 standard. www.aituk.co.uk The publication of the AITUK, the association for Accountancy IT Directors February 2014 In this issue Don t let printing costs get out of hand! The new ISO/IEC 27001: 2013 standard www.aituk.co.uk Jim

More information

STPI Broadband Business Internet Services. Experience True Broadband

STPI Broadband Business Internet Services. Experience True Broadband STPI Broadband Business Internet Services Experience True Broadband STPI Internet Services: Adding Value to your Business The first service provider in the country to start commercial Internet Services

More information

Change is Good. By K. Yates. Figure 1: Why converged communications matters. IT/Telecom used to generate Enterprise top line growth

Change is Good. By K. Yates. Figure 1: Why converged communications matters. IT/Telecom used to generate Enterprise top line growth Change is Good By K. Yates The past 10 to 15 years have seen a shift in how executives view IT/telecom infrastructure. In the 1990s, executives managed IT/telecom to reduce its cost; in the early to mid-2000s,

More information

Transform your customer relationships. Avanade Enterprise CRM Solutions

Transform your customer relationships. Avanade Enterprise CRM Solutions Transform your customer relationships Avanade Enterprise CRM Solutions Avanade has deployed more Microsoft Dynamics CRM solutions than any other organization in the world. Our CRM experts utilize our global

More information

EasiPC Helpdesk. What is ITIL? m. 28 Charter Gate, Northampton, NN3 6QB e. helpdesk@easipc.co.uk t. 01604 286682

EasiPC Helpdesk. What is ITIL? m. 28 Charter Gate, Northampton, NN3 6QB e. helpdesk@easipc.co.uk t. 01604 286682 EasiPC Helpdesk A different approach to supporting your school EasiPC currently provides class leading ICT support to schools and academies across Northamptonshire and beyond. To complement our growing

More information

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University.

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University. Data Sheet Cisco Optimization s Optimize Your Solution using Cisco Expertise and Leading Practices Optimizing Your Business Architecture Today, enabling business innovation and agility is about being able

More information

COST COMPARISON. Managed Services General Maintenance 2 Servers / 20 Workstations

COST COMPARISON. Managed Services General Maintenance 2 Servers / 20 Workstations IT Person on Staff COST COMPARISON Managed Services General Maintenance 2 Servers / 20 Workstations TCB Salary + taxes = $86K $2,760 $7,167 / month $230 / month 1 Person Team of People 8 hour day 24/7/365

More information

Networking Basics for Small Businesses. A guide for businesses with 2-50 computers.

Networking Basics for Small Businesses. A guide for businesses with 2-50 computers. Networking Basics for Small Businesses A guide for businesses with 2-50 computers. Networking Basics for Small Businesses. Your small business has many ongoing needs: to better organize and protect business

More information

Service Level Agreement. Definitions

Service Level Agreement. Definitions Service Level Agreement Definitions RanceLab Rance Computer Pvt. Ltd. a company incorporated under the Companies Act, 1956 and having its registered office at 131, C.R. Avenue, Kolkata 700073, India. Unless

More information

The Vital IT Protection- V.I.P. Network Support Program Overview Vital Voice & Data 888-558-8855 ext 301

The Vital IT Protection- V.I.P. Network Support Program Overview Vital Voice & Data 888-558-8855 ext 301 The Vital IT Protection- V.I.P. Network Support Program Overview Vital Voice & Data 888-558-8855 ext 301 mlongo@vitalvoiceanddata.com www.vitalvoiceanddata.com Table of Contents Proprietary Notice & Non-Disclosure

More information

A brighter business future

A brighter business future A brighter business future Your preferred partner for IT, Print & Cloud solutions Welcome to Principal about us / Principal is a leading UK supplier of document and print management hardware and software,

More information

Eduserv Managed Cloud Solutions. Helping you to migrate securely to the cloud

Eduserv Managed Cloud Solutions. Helping you to migrate securely to the cloud Eduserv Managed Cloud Solutions Helping you to migrate securely to the cloud 2 7 We understand your IT challenges Why we are the trusted partner of government and charities Economic pressures, growing

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Customers award top satisfaction scores to IBM System x x86 servers. August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.

Customers award top satisfaction scores to IBM System x x86 servers. August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. Customers award top satisfaction scores to IBM System x x86 servers August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. IBM System x satisfaction scores surpass those of competing vendors

More information

InforCloudSuite. Distribution Enterprise. Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1

InforCloudSuite. Distribution Enterprise. Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1 InforCloudSuite Distribution Enterprise Overview INFOR CLOUDSUITE DISTRIBUTION ENTERPRISE 1 What if... You could implement an enterprise solution customized for distribution without the risks of traditional

More information

Communication services

Communication services Claranet services Communication services Flexible communication services offering integrated telephony, messaging, and collaborative tools For more information : claranet.co.uk - twitter.com/claranet To

More information

1 Introduction. 2 What is Cloud Computing?

1 Introduction. 2 What is Cloud Computing? 1 Introduction Table of Contents 1 Introduction 2 What is Cloud Computing? 3 Why is Cloud Computing important? 4 Why Cloud deployments fail? 5 Holistic Approach to cloud computing implementation 6 Conclusion

More information

Disaster Recovery Plan (Business Continuity) Template - Version 8.2

Disaster Recovery Plan (Business Continuity) Template - Version 8.2 Brochure More information from http://www.researchandmarkets.com/reports/3630899/ Disaster Recovery Plan (Business Continuity) Template - Version 8.2 Description: ISO 27000, SOX, PCI-DSS & HIPAA Compliant

More information

AdvancedHosting SM Solutions from SunGard Availability Services

AdvancedHosting SM Solutions from SunGard Availability Services AdvancedHosting SM Solutions from SunGard Availability Services A SINGLE POINT OF CONTACT A COMPLETE MANAGED SERVICES SOLUTION Higher levels of availability Continuous investment in people, technology

More information

white paper Using Cloud for Data Storage and Backup By Aaron Goldberg Principal Analyst, Content4IT

white paper Using Cloud for Data Storage and Backup By Aaron Goldberg Principal Analyst, Content4IT white paper Using Cloud for Data Storage and Backup By Aaron Goldberg Principal Analyst, Content4IT (Former analyst with Ziff Davis Enterprise and IDC) Executive Overview Industry research shows the amount

More information

The Communications Partner That Can Transform Your Business

The Communications Partner That Can Transform Your Business The Communications Partner That Can Transform Your Business Broadcore s comprehensive service offering is very valuable to our organization. We no longer manage several different providers to get reliable

More information

Secure, Compliant and Flexible Cloud Services

Secure, Compliant and Flexible Cloud Services www.ricohidc.com Secure, Compliant and Flexible Cloud Services Key to continuous success is EVOLUTION RICOH CLOUD SERVICES - Next Generation Cloud Services Our ISO 27001 certified datacenters provide wide

More information

2 Our Services 3 Managed Services 4 24x7 Help Desk Support 5 Server & Network Management/Optimization 6 Network Monitoring

2 Our Services 3 Managed Services 4 24x7 Help Desk Support 5 Server & Network Management/Optimization 6 Network Monitoring Managing IT 24x7 The keys to a successful partnership are experience, integrity, reliability, flexibility and excellent support. With Single Point of Contact as your IT partner, your firm will have access

More information

The Danwood Group Professional Services Offering DANWOOD

The Danwood Group Professional Services Offering DANWOOD The Danwood Group Professional Services Offering DANWOOD Our Professional Services Our Professional Services department can provide you with a variety of services from Audit and Assessment to Technical

More information

TCO (TOTAL COST OF OWNERSHIP) CLIENT ALTERNATIVES TO PURCHASING

TCO (TOTAL COST OF OWNERSHIP) CLIENT ALTERNATIVES TO PURCHASING TCO (TOTAL COST OF OWNERSHIP) CLIENT ALTERNATIVES TO PURCHASING William J. Stuckert President CDO2 TCO (Total Cost of Ownership) Agenda TCO Total Cost of Ownership Industry Information Finance Alternatives

More information

AL RAFEE ENTERPRISES Solutions & Expertise.

AL RAFEE ENTERPRISES Solutions & Expertise. AL RAFEE ENTERPRISES Solutions & Expertise. Virtualization Al Rafee has strategically made substantial investment in building up a large end to end portfolio of Virtualization across the entire IT infrastructure

More information

Bridged Apps: specialise in the deployment of many well known apps, as well as building customer made apps, websites, and SEO.

Bridged Apps: specialise in the deployment of many well known apps, as well as building customer made apps, websites, and SEO. Bridging The Gap Bridged Group is the Strategic partner of The Telstra Business Centre and Telstra Store. We are a Telstra Preferred Cloud Partner with over 35 years of experience between our senior staff

More information

Choosing the right solution for your Corporate Email

Choosing the right solution for your Corporate Email Choosing the right solution for your Corporate Email Corporate email Private Cloud Public Cloud Traditional Choosing the right solution for your Corporate Email One of the core IT applications for all

More information