Project Charter. Course and Learning Management System Evaluation. Executive Summary. Business Need and Background. Project Description

Transcription

1 Prject Charter Curse and Learning Executive Summary The current Learning (LMS) has been at use at the University f Texas at Austin since The majrity f curses at the university utilize sme aspect f the LMS t prvide curse cntent, fster cmmunicatin and/r assess student wrk. Hwever, a survey cnducted in May 2010 f university faculty, staff and students revealed that the majrity f features in the present LMS are nt being utilized, which suggests an pprtunity fr an imprved alignment between the features ffered by the LMS and thse used and desired by the campus cmmunity. In additin, it is imprtant t ensure that the LMS is as efficient and cst effective as pssible. The gal f this prject is t assess the LMS ptins currently available and identify the slutin that mst clsely meets the stated business and technical needs f the university cmmunity, while prviding best value. Business Need and Backgrund The university prvides thusands f curses, taught by almst 3,000 faculty members, t ver 50,000 students every semester. Instructrs must prvide curse syllabi, reading materials, and assignments, which students must be able t access at any time. In turn, students must be able t cmmunicate with their instructrs and classmates, uplad their assignments, and access their grades. The existing LMS prvides this functinality and much mre, but nly a small prtin f the available features are used. Other key features, such as mbile access and crss-brwser cmpatibility, d nt satisfy the needs f the campus cmmunity. The university requires a LMS that can supprt existing functinality expected by end users, as well as fulfill the cmmunity s ever-advancing needs. Prject Descriptin The gal f this prject is t assess the LMS ptins currently available and identify a slutin that mst clsely meets the stated business and technical needs f the university cmmunity while prviding the best value. If the chsen slutin is different frm the existing LMS, an additinal prject will be initiated and will include a plan t transitin the university cmmunity t the new slutin. 1

2 The university will slicit prpsals frm LMS vendrs via a Request fr Prpsal (RFP). Vendrs f bth prprietary and pen-surce systems, as well as bth hsted and nn-hsted slutins will be engaged. Prject Gals Gather requirements frm faculty, staff and students. Cnduct a fair and impartial assessment f the LMS ptins available. Recmmend a LMS that meets the stated business and technical needs f the university cmmunity while prviding best value. Schedule and Milestnes Date Task Name Resurce Names March 21, Student and faculty nline survey available CTL, ITS March 18, *Milestne 1 - RFQ issued* Purchasing Office March 30, March 28, March 30, Review team fr Request fr Qualificatins (RFQ) is selected; NDAs in place RFQ vendr questins due RFQ submittal deadline Prject Spnsrs Prject Team Review Team Purchasing Office Vendrs April 8, RFQ evaluatin cmplete RFQ Review Team April Vendr presentatins n campus Campus cmmunity April 1 May 31 TBD Faculty, TA, TSC, and stakehlder fcus grups *Milestne 2 - Present recmmendatin t Steering Cmmittee based n requirements gathered* Faculty, TAs, TSCs, stakehlders Prject Team Steering Cmmittee Prject Charter 2

3 Scpe In Scpe The fllwing deliverables r tasks are in scpe fr this prject: Determine LMS business and technical requirements by-- Hsting fcus grups f students, faculty, and staff t determine the mst-used features as well as features that are mst desired but nt available. A crrespnding survey will als be issued t gather feedback frm thse unable t attend the fcus grups. Cmpiling histrical infrmatin regarding feature requests. Cmpiling histrical infrmatin abut end-user and administrative technical issues that are cnsistently reprted. Determining the criticality f the key business and technical requirements t establish a set f LMS prductin metrics fr use in the RFP. Analyzing peer institutins use f LMS systems. Draft and issue a Request fr Prpsal (RFP) based n business and technical requirements described abve. Evaluate the RFP respnses received and prvide a recmmendatin t the Research and Educatinal Technlgy Cmmittee (R&E). Out f Scpe The fllwing deliverables r tasks are ut-f-scpe fr this prject: Implementatin f the recmmendatin if different frm the current LMS. This will be a separate prject. Any upgrade/maintenance f the current LMS. Retiring any services r systems that culd be made bslete by the utcme f this prject. If required, this will be a separate prject. Prject Management and Gvernance Rle Name(s)/Title(s) Respnsibilities Executive Spnsrs Brad Englert, Chief Infrmatin Officer Chief Operating Officer, Infrmatin Technlgy Services Harrisn Keller, Vice Prvst fr Higher Educatin Plicy and Research, Office f the Respnsible fr the success f the prject. Prject Charter 3

4 Prject steering cmmittee President Rachel Barrera, Graduate Student, Cllege f Educatin, Curriculum & Instructin, Instructinal Technlgy Rbert Bruce, Assciate Dean, Cntinuing and Innvative Educatin Pei Chen, Directr, Infrmatin Technlgy Services Pat Davis, Senir Assciate Dean and Prfessr, Cllege f Pharmacy Andrew Dell Antni, Prfessr, Schl f Music, Cllege f Fine Arts Jsh Fjelstul, Undergraduate Student, Schl f Business Chad Fultn, Prgram Crdinatr, Learning Technlgy Center, Cllege f Educatin Betsy Greenberg, Assciate Prfessr, Department f Infrmatin, Risk, and Operatins Management, Schl f Business Mike Harvey, Assistant Dean f Infrmatin Technlgy, Schl f Law Sara Hawkins, Graduate Student, Schl f Infrmatin Mike Sctt, Senir Lecturer, Department f Cmputer Science, Cllege f Natural Sciences Jane Shaughness, Training Crdinatr, University Cmpliance Services Michael Sweet, Directr f Instructinal Develpment, Center fr Teaching and Learning Angela Svbda, Directr, Office f Admissins Je Tenbarge, Assistant Dean, Liberal Arts Instructinal Technlgy Services, Cllege f Liberal Arts Yuezhi Zhan, Undergraduate Student, Schl f Business/Cllege f Natural Sciences Curse and Learning Strategic prject guidance and validatin, management supprt, and resurce allcatin. Make recmmendatins t the Research and Educatinal Technlgy Cmmittee (R&E). Prject Manager David Mss, ITS Prvide prject planning, Prject Charter 4

5 Subject Matter Expert(s) Michael Sweet, CTL crdinatin, and cmmunicatins. Prvide verall status reprting f deliverables t the prject team and identified stakehlders. Track prgress tward cmpletin f the identified prject gals. Meeting rganizatin and verall meeting facilitatin. Prvide expertise t be utilized fr prject initiatin, planning, design and executin. Cmmunicatins Jennifer Jbst, ITS Generate dcumentatin and cmmunicatin. Technical Team Stakehlder(s) Cliftn Brwn, ITS Mari Guerra, CTL Karrn Lewis, CTL Sejal Shah, CTL Matt Wedgwd, ITS University f Texas at Austin faculty, staff and students Prject Facilities and Resurces The fllwing facilities and resurces will be required fr this prject. Cnfirm slutin cnfrms t the standard peratin guidelines f campus services. Custmers utilizing the chsen slutin. Center fr Teaching and Learning will be needed t prvide directin with respect t faculty interactin (specifically requirements gathering) as well as technical guidance and best practices. Student IT Advisry Bard will be needed t prvide input t desired next generatin LMS. Faculty IT Cuncil will be needed t prvide input t desired next generatin LMS. The Infrmatin Security Office (ISO) will be needed t assess the security impact f any slutin. ITS Netwrking will be needed t assess the impact n cmmdity bandwidth fr any ffcampus slutin. ITS Systems staff will be needed t determine hw any slutin fits int ur current infrastructure, and what additinal infrastructure is needed t implement the slutin. Prject Charter 5

6 ITS Office f Cmmunicatins and Strategy Management (OSCM) will be needed t keep campus infrmed f the prject s prgress, cmmunicate changes, and dcument new prcedures. OSCM will als be respnsible fr crdinating with the IT gvernance cmmittees. ITS User Services Tier II Help Desk staff will be needed fr supprt f any new slutin. The Central Business Office (CBO) will be engaged t prvide assistance and guidance with the RFP prcess. Legal Affairs will need t review any new cntract. Impact Analysis This prject is expected t have the fllwing impacts: Current faculty and students will be impacted mst by this prject in the event a transitin is made t an alternate LMS. Althugh ne f the selectin criteria fr a new LMS wuld be an intuitive interface and design, sme level f training will likely be necessary. Additinal custmizatin and develpment will be needed t integrate a next generatin LMS int ur existing infrastructure; business level prcesses may be impacted. Training will als be likely fr technical supprt staff. Assumptins The fllwing assumptins have been made fr this prject: The prject will adhere t the IT Gvernance structure. Prject staff resurces, including external cntract resurces, will be available when and as needed. Cnstraints This prject has the fllwing cnstraints: Delays in the RFP, legal review and/r cntract review/negtiatin prcesses may impact the schedule. Limitatins in available staff time due t cmpeting pririties. Revisin Histry Versin Date Descriptin v.01 2/4/ Initial draft cmpleted. v.02 2/9/ ITS feedback incrprated. Prject Charter 6

7 v. 03 3/29/ Includes updates t Schedule and Milestnes and Prject Management and Gvernance. v. 04 5/9/ Update in preparatin fr Steering Cmmittee kick-ff meeting. Signatures Name Rle Signature Date Prject Charter 7