Maxis BizVoice For iphone User Guide. Version 1.0

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1 Maxis BizVoice For iphone User Guide Version 1.0

2 Maxis BizVoice for iphone iphone With Maxis BizVoice for iphone you can be reached via both your mobile number and fixed line extension! Calls to your fixed line will be routed automatically to your mobile phone, so you ll never miss another call again. You can also use Maxis BizVoice to call your business partners, friends and family at the same rate plan you ve subscribed to. You don t have to add new contacts - just call your existing saved contacts on your phone using the Maxis BizVoice. With additional features such as three-way conferencing, instant messaging, and integration with GoogleTalk, Facebook and other XMPP-based social media networks, expand your connections and stay in touch with just one device - your iphone. The Maxis BizVoice for iphone is available exclusively to all Maxis Business Voice Enhanced customers and supports 8 languages, including English and Chinese (simplified and traditional). This app is supported on the Apple OS4.1 operating system, on the following devices: iphone 4s, 4, 3GS and third-generation ipod touch (32GB and 64GB models from late 2009). Maxis BizVoice for iphone Features : Full SIP Compliance Multitasking capabilities for use with the Apple ios 4.1 operating system on the following supported devices: iphone 4S, iphone 4, iphone 3GS, and the third-generation ipod touch (32GB and 64GB models from late 2009) Call display and voic indicator Speakerphone, Mute and Hold Call history list of received, missed and dialed calls Call recording Contact List and Contact Favorites leveraging the iphone Contacts Ringtones and contact avatars Video Call (The Video Call premium feature must be purchased) Multiple Call Support Swap between two active calls Merge and Split calls (Three-way conferencing support) Call transfer (attended and unattended) Multiple audio codecs support, include G.711 and G.729 ready Support IM & Presence via XMPP Protocol, which allow you to link to your GoogleTalk, Facebook and other XMPP based social media, and chat with your contacts. 2 Confidential

3 Getting Ready It is so easy to activate Maxis BizVoice For iphone. All you need is subscribing to Business Voice Enhanced and follow step-1, 2, 3 below. 1. Once you have successfully registered with Maxis as Business Voice Enhanced customer, Maxis will the voice acount credential information to you as below: - Your Username, Password and Domain. - Your auth name (Authorization name). - Your voic number, if you have also subscribe Voic VAS. 2. Download your Maxis BizVoice from Apple Store website, Launch your itunes and Search for Maxis BizVoice for iphone. Click icon to download your Maxis BizVoice for iphone to your desktop. 3. Once Maxis BizVoice installed in your device, you may create new voice profile using your credential given. Then, you can use Maxis BizVoice immediately. Note: 1. Once you have Maxis BizVoice, make sure you have set up Wi-fi& 3G correctly in your iphone Set up Wi-fi : From the main iphone screen, tap setting > Wi-fi. Turn on the Wi-fi field. The choose a Network panel will be populated with list of access point. Tap to choose an access point and wait for the item to show a checkmark (indicating that you are connected) Set up 3G : from the main iphone screen, tap setting > General > Network. Turn on the enable 3G field. 2. To use Maxis BizVoice to make calls over 3G you will also need a data plan with a Mobile Network Service Provider. 3. You may call for product enquiry and request for subscription. IMPORTANT NOTE The Voice Quality of Maxis BizVoice is depending on Maxis Mobile Network Coverage and on best effort basis. Please do consult your service provider for support if you subscribing to Non-Maxis Mobile Service. 3 Confidential

4 Configuring BizVoice For iphone Example: Tap to create new Add Account Display as : [Provide by Maxis] User ID : [Provide by Maxis] Password : [Provide by Maxis] Domain: [maxis.com.my] Out. Proxy : [bvgw01.maxis.com.my] Auth Name : [Provide by Maxis] 1. Tap the Maxis BizVoice icon on the iphone 2. Complete the User Details section and Voic section (optional) with the information provided by your service provider then tap Register 3. When you successfully registered, you will see once you tap the phone menu. You can try to place a call. SIP Account Register Status Tips: If your SIP account failed to Register Re-check your Username / Auth. Name & Password Try to Ping : bvgw01.maxis.com.my Registering SIP Account SIP Account Successfully Registered Failed to Register 4 Confidential

5 Using BizVoice for iphone Starting & Quitting Maxis BizVoice for iphone Start Maxis BizVoice : After few seconds, the message Phone Ready appears. Maxis BizVoice is ready. To quit the Maxis BizVoice application, tap the Home button on the iphone. This message appears if you did not enable 3G. Go to Setting > User Preferences. Placing a Call Using the Dial Pad 5 Confidential

6 Using BizVoice for iphone Handling Incoming Calls When BizVoice in the Foreground When BizVoice Is not in the Foreground Handling Established Calls 6 Confidential

7 Using BizVoice for iphone Accessing Voic If your VoIP service provider provides a voic service, then incoming calls go to voic if : - Bria is not running - When you have one calls established Tap the voic icon, the voic number appear in the entry field.place the call in the the regular way. Call History Tap the History icon at the button of the screen Tap to filter as desired 7 Confidential

8 Using BizVoice for iphone Recording Calls Recording Indicator Tap more, then tap Start Recording You can pause recording by stopping recording and then starting again. Both recording sessions are save in one file. Recording also stop automatically when you en the call Tap more, then tap Stop Recording Listen to the recording on the History screen Indicate this call was recorded Tap Tap Tap the icon to play the recording file 8 Confidential

9 Conference Call Using BizVoice for iphone When you have two calls established, you can merge the calls into a three-way conference call. You know there are two calls established because the Swap Call button is showing Tap to Merge Call If desire you can split the conference back into two calls Clicking End Call ends the conference and hangs up on both calls Blind Transfer Tap More Search for and tap the contact and tap the phone number Tap Transfer If necessary, tap Contacts Tap Transfer 9 Confidential

10 Using BizVoice for iphone Call History Tap the History icon at the button of the screen Tap to filter, as desire Clearing the History Tap the History icon at the button of the screen Tap to clear current view. For example, clear only outgoing call Tap to confirm 10 Confidential

11 Creating a Contact from History You can create a contact from a history item Using BizVoice for iphone 11 Confidential

12 Presence and Instant Messaging Using BizVoice for iphone With Presence and Instant Messaging, you can share your online status (presence) and exchange instant message with the contact who have a softphone number or an XMPP address. XMPP Account Setting s Tap + to Add Facebook or Google Talk Account 12 Confidential

13 Sending an Instant Messaging You can send an instant messaging to your buddy who is online. Using BizVoice for iphone Tap IM Tap a conversation Or tap to select a buddy Tap more to choose the predefine messages You also can call this person if the person provide a phone number. SIP is use to make call. Type a message By selecting a Contact. Tap Contact Tap to send an IM Tap Buddies & Select a Buddy Type a message Tap send An XMPP Account 13 Confidential

14 User Preferences 14 Confidential

15 Thank You Maxis Help Line No : Web Help URL : 15 Confidential