Mobile i-phonenet User Guide Android

Size: px
Start display at page:

Download "Mobile i-phonenet User Guide Android"

Transcription

1 Chapter 1 : Getting Started 1. Client Download and Installation Step 1: Go to Google Play on your PC or your android device and search for < Mobile ipn >. Step 2: Download and install Mobile ipn. Note : Minimum Requirements : Google OS 2.2 Singapore Telecommunications Limited Page 1

2 2. First time Login and Registration Step 1: Tap on i-phonenet icon to launch the client from your android device. Step 2: Enter the user ID and password and click <Submit> button. Tip: User ID is defined by the user during service subscription. Tip: It is the first letter of your and first letter of your domain name, followed by the i-phonenet number. Example : abc@singtel.com Domain : singtel.com i-phonenet Number : Default password will be <as > Step 3: The system will authenticate the user. If authentication is successful, an icon shown on the top left of the toolbar. will be Singapore Telecommunications Limited Page 2

3 3. How to make calls? Step 1: Go to your android device key pad and input the number you want to dial. Note: The keypad on the left is from version 4.04 device. Your device may be different. Please check with your manufacture s manual. Step 2: Choose the call method <Call via Mobile i-pn> when prompted. Singapore Telecommunications Limited Page 3

4 Chapter 2 : Call Control 1. Controls during a call Mobile i-phonenet User Guide The different call control options are illustrated in the table below. Allows user to put the caller on hold Allows user to put caller on speaker Allows user to do blind transfer to another number Allows user to end call Answers incoming calls Singapore Telecommunications Limited Page 4

5 Chapter 3 : Client Features 1. Main Application Menu Mobile i-phonenet User Guide The Mobile i-pn has the following components and description: App Mode Determines the client behavior in dialing outgoing calls Company Directory Allows users to access the company directory Chat Supports Google Chat PBX Settings Configure different PBX call control settings from the mobile device. VoIP Settings Configures the VoIP settings. Singapore Telecommunications Limited Page 5

6 2. App Mode The App Mode status determines the client behavior in dialing outgoing calls. The two ON options refers to two different dialing rules from the dialing configuration: On Automatic. Automatic call routing according to dial plan configuration and user call parameters (location, destination number, etc). The client chooses the preferred routing method automatically. Typically it uses WIFI when available, and when not it uses Call Out in the home country and Call Back when roaming out of home country. On International Calls. Automatic call routing of international calls only. The client chooses the preferred routing method (Call Back/Call Out) automatically. Ask me on every call (Call by Call). Users are prompted with a choice to route each call via the PBX or directly. Users have two options: Call using Mobile ipn or Call directly using their cellular provider. Off Calls are never routed automatically via the PBX in Call Out or Call-back modes and are connected directly using the cellular provider network or via VoIP according to VoIP settings. Singapore Telecommunications Limited Page 6

7 3. Company Directory The company directory allows users to access the company directory. Predictive text allows users to find contacts easier. Presence will allow users to see if other users are busy or are free to accept calls. Singapore Telecommunications Limited Page 7

8 4. PBX settings and Remote Office (RO) Users can configure different PBX call control settings from the mobile device. These actions are Client-server actions and require data Sync between the client and the PBX. Remote office Users can assign any active phone to serve as their office number and make and receive calls from it. The client allows users to enable/disable RO, choose an RO number, store favorite numbers and trigger outgoing calls. The automatic RO control features include shut down with timer and status alerts. Status On / Off Enables / disables the RO on the PBX side. Once the user changes the RO status and presses back, the client syncs with the PBX and sets the new status. Once the PBX is updated with the new status, the user receives a notification on the client. RO number Selects the current RO number from a bank of numbers stored locally in the client. Users can edit the list of favorite numbers, add from phone address book and choose between active RO numbers. Only one RO number must be selected every time RO is enabled. RO impacts on dialing configuration When Remote Office is set to ON and there is no WIFI connection, the client dialing behavior changes to the following way: irrespective of the App Mode settings or the user location and destination number dialed, every outgoing call (except emergency numbers) is automatically routed by the client to the PBX in Call Back mode. When RO is changed to OFF, the dialing configuration returns to the previous App Mode settings. In addition, if the user changes the dialing method manually when RO is ON ( connect by ), it will disable RO Singapore Telecommunications Limited Page 8

9 automatically and inform the user of the change. Do Not Disturb (DND) Enabling DND sends incoming calls to the office number voic . Call Forward Always (CFA) Users can configure a forwarding number. When Call Fwd Always is enabled, incoming calls to the universal number are forwarded to the configured number. Simultaneous Ring Users can add phone numbers that will ring for every incoming call to their office number. Users can pick up any of these phones to answer the incoming call. Singapore Telecommunications Limited Page 9

10 5. VoIP Settings Users are able to configure the application App Mode, Use VOIP and Connect by controls. The default settings are: App Mode : Ask me on every call Use VoIP : When Possible Connect By : Decide Automatically (as displayed in the screenshot on the left) When Possible whenever the WIFI is available the application automatically connects to WIFI and allows VoIP over WIFI calls. Above 30% battery same as above with the exception of low battery to optimize battery level. Never prevents the application from connecting to VoIP. When VoIP is set to Never, calls may still be routed via Call out or Callback, according to App Mode and Connect By settings. Singapore Telecommunications Limited Page 10

11 Appendix A : Frequently Asked Questions (FAQ) How do I know the call was routed using Mobile ipn? Once a number is dialed and the client intercepts the call, the user receives the visual feedback with Mobile ipn logo. How Do I make a VoIP Call? First, ensure you have a valid internet connection over WIFI. If you still don t see VOIP WIFI indication, restart the use voip option to never and back to always. Try to restart the application. Why does the application close after I make a call using it? When making calls using Mobile ipn that are NOT WIFI calls, the application will default back to the iphone s native dialer. In order to make another call using Mobile ipn, you will need to press the center button to close the native dialer and re-launch Mobile ipn. How Do I Uninstall Mobile ipn? Press and hold Mobile ipn icon until you see a small X badge on it. Click on it and the application will be removed from your iphone. What are the data charges for Mobile ipn? You are Overseas: Charges ($) Incoming call from Singapore Outgoing to Singapore Incoming call from Overseas (other than Singapore) Outgoing call to Overseas (other than Singapore) Singapore Data Charge No Roaming Data Charges Yes IDD No Singapore Local Fixed Line Charge Yes (No, for calls to your No Yes No office(s) in Singapore) No, using No Yes No No Wi-Fi No No Yes Yes No Singapore Telecommunications Limited Page 11

12 How will the calls be routed? When connected to WIFI: All outgoing calls, including national, international, and nongeographic numbers, will be routed through VoIP via the Mobile ipn VoIP network with the exception of operator short codes and emergency numbers., irrespective of the user s location. When in the home country and outside WIFI coverage: Only international calls will be routed via Mobile ipn using Call out (2-stage dialing). When travelling outside the home country and outside of WIFI coverage: All outgoing calls will be routed via Mobile ipn using Callback with the exception of operator short codes and emergency numbers. When the Remote Office feature is turned ON and the user is outside of WIFI coverage: All outgoing calls will be routed via Mobile ipn with the exception of operator short codes, irrespective of the user s location. Singapore Telecommunications Limited Page 12

Mobile i-phonenet User Guide iphone

Mobile i-phonenet User Guide iphone Chapter 1 : Getting Started 1. Client Download and Installation Step 1: Go to itunes and search for < Mobile ipn >. Step 2: Download and install Mobile ipn. te : Minimum Requirements : IOS 4 Singapore

More information

Android OS Mobile Dialer Application Manual. Make low cost Internet calls from Android Smartphone or Tablet

Android OS Mobile Dialer Application Manual. Make low cost Internet calls from Android Smartphone or Tablet Android OS Mobile Dialer Application Manual Make low cost Internet calls from Android Smartphone or Tablet Android Mobile Dialer Application 1. Introduction... 2 2. Signup... 3 3. Download & Setup... 5

More information

About UmojaPhone App for Android UmojaPhone App Requirements Please note Set up

About UmojaPhone App for Android UmojaPhone App Requirements Please note Set up About UmojaPhone App for Android UmojaPhone App is a SIP Based Softphone for Android mobile digital devices. The UmojaPhone App Mobile dialer for Android comes equipped with the following features: Ability

More information

Mobile Communicator for Mobile Devices

Mobile Communicator for Mobile Devices Mobile Communicator for Mobile Devices Quick Reference Guide Hosted Voice Customer Resource Center www.earthlinkbusiness.com/hostedvoice 2015 EarthLink. Trademarks are property of their respective owners.

More information

Contents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone.

Contents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator for TotalCloud Phone System for Mobile Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator is an intuitive

More information

ios Mobile Dialer Application Manual Make low cost Internet calls from your iphone, ipad and ipod touch

ios Mobile Dialer Application Manual Make low cost Internet calls from your iphone, ipad and ipod touch ios Mobile Dialer Application Manual Make low cost Internet calls from your iphone, ipad and ipod touch ios Mobile Dialer Application 1. Introduction... 2 2. Signup... 3 3. Download & Setup... 5 4. Calling

More information

mobile uc client End user guide

mobile uc client End user guide mobile uc client End user guide 1 Mobile Unified Communications User Guide About Mobile UC Currently, the following five Droid Phones are supported for Mobile UC: + Droid X + Droid X2 + Droid 2 Global

More information

UNITY MOBILE FOR ANDROID END USER GUIDE

UNITY MOBILE FOR ANDROID END USER GUIDE UNITY MOBILE FOR ANDROID END USER GUIDE Contents 1. Introduction... 3 2. How It Works... 3 3. Getting Started... 4 3.1 Login... 4 3.2 Linking Unity to the Mobile Device... 4 3.3 Specifying the Outgoing

More information

Dell Business Phone for Android

Dell Business Phone for Android Dell Powered by Vonage Business Solutions Table of Contents Overview... 1 Capabilities... 1 Features... 1 Initial Setup... 2 Network Connections... 2 Provisioning... 3 Application Settings After Provisioning...

More information

MobileLink User Guide

MobileLink User Guide MobileLink User Guide April 2013 Table of Contents Section MobileLink Overview Section 1 MobileLink Features Section 2 Enterprise Search Directory Section 2.1 Call History Section 2.2 Service Management

More information

8x8 Virtual Office Mobile User Guide for ios

8x8 Virtual Office Mobile User Guide for ios 8x8 User Guide for ios Works with iphone, ipad and ipod Touch Version 3.0, August 2012 The Champion For Business Communications Table of Contents Introduction...3 Features...3 Technical Requirements...4

More information

ShoreTel Mobility User s Guide for Android. Release 6.0

ShoreTel Mobility User s Guide for Android. Release 6.0 ShoreTel Mobility User s Guide for Android Release 6.0 Document and Software Copyrights Copyright 1998-2012 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved. Printed in the United States

More information

MOBILITY FOR iphone USER GUIDE

MOBILITY FOR iphone USER GUIDE MOBILITY FOR iphone USER GUIDE VERSION 20.0.2 401 Market Street, First Floor Philadelphia, PA 19106 877.258.3722 www.alteva.com Table of Contentsl 1. About Alteva Mobility for iphone... 3 2. Installation...

More information

Wave 4.5. Wave ViewPoint Mobile 2.0. User Guide

Wave 4.5. Wave ViewPoint Mobile 2.0. User Guide Wave 4.5 Wave ViewPoint Mobile 2.0 User Guide 2014 by Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof and Applications

More information

ShoreTel Mobility User s Guide for iphone and ipod touch. Release 6.0

ShoreTel Mobility User s Guide for iphone and ipod touch. Release 6.0 ShoreTel Mobility User s Guide for iphone and ipod touch Release 6.0 Document and Software Copyrights Copyright 1998-2012 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved. Printed in the

More information

Business Communicator for Android

Business Communicator for Android Business Communicator for Android Product Guide Release 9.3.0 Document Version 1 Copyright Notice Copyright 2012 BroadSoft, Inc. All rights reserved. Microsoft, MSN, Windows, and the Windows logo are registered

More information

TIPT UC-ONE IOS/ANDROID PC & MAC DESKTOP CLIENT GUIDE

TIPT UC-ONE IOS/ANDROID PC & MAC DESKTOP CLIENT GUIDE TIPT UC-ONE IOS/ANDROID PC & MAC DESKTOP CLIENT GUIDE WELCOME TO TIPT UC-ONE CLIENT! CONVENTIONS USED IN THIS GUIDE The following typographical conventions are used in this guide for simplicity and readability:

More information

VoipSwitch softphones

VoipSwitch softphones VoipSwitch softphones sales@voipswitch.com 3/21/2011 Voiceserve ltd.grosvenor House,1 High Street,London United Kingdom 1 Contents Introduction and solution overview... 2 iphone mobile softphone... 3 Google

More information

8x8 Virtual Office Mobile User Guide for ios

8x8 Virtual Office Mobile User Guide for ios 8x8 User Guide for ios Works with iphone, ipad and ipod Touch Version 4.0, October 2012 The Champion For Business Communications Table of Contents Introduction...3 Features...3 Technical Requirements...4

More information

OpenTouch Conversation for iphone Release 2.0.x

OpenTouch Conversation for iphone Release 2.0.x OpenTouch Conversation for iphone Release 2.0.x User guide OpenTouch Business Edition OpenTouch MultiMedia Services 8AL90884USAB ed01 1412 1. README FIRST 3 2. START OPENTOUCH CONVERSATION 3 2.1. START

More information

ipad User Guide Release: 20 Document Revision: 01.01

ipad User Guide Release: 20 Document Revision: 01.01 ipad User Guide Release: 20 Document Revision: 01.01 bellaliant.net/unifiedcommunications 1 Bell Aliant Product release: 2.0 Copyright 2012 GENBAND. All rights reserved. Use of this documentation and its

More information

WorkTime UC Mobile Admin Guide

WorkTime UC Mobile Admin Guide WorkTime UC Mobile Admin Guide Release: 20.1.1 Android 20.1.2 ios Document Version 1.0 Table of Contents 1 About XO Hosted PBX UC Mobile Client...1 2 Use Cases...2 2.1 Placing Outbound Calls... 2 2.2 Receiving

More information

8x8 Virtual Office Mobile User Guide for iphone

8x8 Virtual Office Mobile User Guide for iphone 8x8 User Guide for iphone Works with iphone, ipad and ipod Touch Version 2.0, September 2010 Table of Contents Introduction...3 Features...3 Technical Requirements...4 Getting Started...5 Ordering from

More information

RiOffice Users Manual

RiOffice Users Manual RiOffice Users Manual Rio Networks 9/23/2009 Contents Available Services... 4 Core PBX Features... 4 Voicemail Features... 4 Call Center Features... 4 Call Features... 4 Using Your Phone... 5 Phone Layout...

More information

Frequently Asked Questions: Cisco Jabber 9.x for Android

Frequently Asked Questions: Cisco Jabber 9.x for Android Frequently Asked Questions Frequently Asked Questions: Cisco Jabber 9.x for Android Frequently Asked Questions (FAQs) 2 Setup 2 Basics 4 Connectivity 8 Calls 9 Contacts and Directory Search 14 Voicemail

More information

OpenTouch Conversation for Android Smartphone Release 2.1

OpenTouch Conversation for Android Smartphone Release 2.1 OpenTouch Conversation for Android Smartphone Release 2.1 OmniPCX Office Rich Communication Edition OpenTouch Business Edition OpenTouch Multimedia Services User guide 8AL90640USAB ed01 1514 1 README FIRST

More information

ONcbx Feature Guide UC Desktop Client

ONcbx Feature Guide UC Desktop Client 1 Getting Started 1.1 Installation The Quick Start Guide contains the essential information for getting started with the Oxford Networks BroadTouch Business Communicator. Once you receive an email indicating

More information

Vonage Business Solutions for Android User Guide

Vonage Business Solutions for Android User Guide Vonage Business Solutions for Android User Guide 1 Vonage Business Solutions, Inc. 1375 Peachtree Street, NE Suite 200 Atlanta, GA 30309 Sales 1-877-862-2562 Support 1-866-901-0242 www.vonagebusiness.com

More information

OfficeSuite Simplicity Phone and System Features. General Settings. Phone status (Icon is i ) Time and date (The Settings icon is a wrench)

OfficeSuite Simplicity Phone and System Features. General Settings. Phone status (Icon is i ) Time and date (The Settings icon is a wrench) OfficeSuite Simplicity Phone and System Features General Settings Phone status (Icon is i ) Press OK and use the navigation keys to select the Status menu. Select item SIP Account Status to view the associated

More information

OpenTouch Conversation for iphone Release 2.1

OpenTouch Conversation for iphone Release 2.1 OpenTouch Conversation for iphone Release 2.1 OpenTouch Business Edition OpenTouch MultiMedia Services User guide 8AL90884USACed01 1504 1 README FIRST 3 2 START OPENTOUCH CONVERSATION 4 2.1 START THE APPLICATION

More information

OpenTouch Connection for iphone Release 2.1

OpenTouch Connection for iphone Release 2.1 OpenTouch Connection for iphone Release 2.1 OpenTouch Business Edition OpenTouch MultiMedia Services User guide 8AL90644USAAed01 1514 1 README FIRST 3 2 START OPENTOUCH CONVERSATION 4 2.1 START THE APPLICATION

More information

Kerio Operator. User Guide. Kerio Technologies

Kerio Operator. User Guide. Kerio Technologies Kerio Operator User Guide Kerio Technologies 2015 Kerio Technologies s.r.o. Contents Logging into Kerio Operator.................................................... 6 Which Kerio Operator interfaces are

More information

Mobile Softphone. Mobile softphones. iphone mobile softphone

Mobile Softphone. Mobile softphones. iphone mobile softphone Mobile softphones VoipSwitch Voiceserve offers unrivaled softphones for all popular Smartphone platforms. Support for high rate compression codecs, SMS, VoIP Tunnel solution and more. IPhone/IPod - with

More information

2. Once you have UmojaPhone app installed on your mobile device make sure to have the correct network, Wi-Fi,3G or 4G:

2. Once you have UmojaPhone app installed on your mobile device make sure to have the correct network, Wi-Fi,3G or 4G: About UmojaPhone App for iphone UmojaPhone App is a free SIP Based Softphone for iphone mobile digital devices. The UmojaPhone App Mobile dialer for iphone comes equipped with the following features: Ability

More information

Maxis BizVoice For iphone User Guide. Version 1.0

Maxis BizVoice For iphone User Guide. Version 1.0 Maxis BizVoice For iphone User Guide Version 1.0 Maxis BizVoice for iphone iphone With Maxis BizVoice for iphone you can be reached via both your mobile number and fixed line extension! Calls to your fixed

More information

How To Use Cisco Jabber On Iphone Or Ipod

How To Use Cisco Jabber On Iphone Or Ipod Frequently Asked Questions Frequently Asked Questions: Cisco Jabber 9.1(1) for iphone FAQs 2 Basics 2 Account Settings 7 Calls 9 Contacts and Directory Search 16 Voicemail 19 Recents 20 Connectivity 21

More information

WE VoIP User Guide For OfficeServ 7000 Series

WE VoIP User Guide For OfficeServ 7000 Series WE VoIP User Guide For OfficeServ 7000 Series WE-VoIP Client V3.5.0.3 WE VoIP User Guide for OfficeServ November 2013 1 Disclaimer Every effort has been made to eliminate errors and ambiguities in the

More information

BroadTouch Business Communicator

BroadTouch Business Communicator BroadTouch Business Communicator Admin Guide Release 10.0.1 Document Version 1.0 Table of Contents 1 Summary of Changes...1 1.1 Changes for Release 10.0.1 Document Version 1... 1 2 About BroadTouch Business

More information

UC Office for Smart Phone - iphone Edition

UC Office for Smart Phone - iphone Edition UC Office for Smart Phone - iphone Edition User Guide Revision 1.0 GCI Ltd Global House 2 Crofton Close Lincoln Lincolnshire LN3 4NT www.gcicom.net Copyright GCI 2013 GCI UC Office iphone User Guide 1

More information

Quick Reference MC Client for Android

Quick Reference MC Client for Android Quick Reference MC Client for Android Content 1 Feature Overview... 2 2 Preparation... 2 2.1 Installation... 2 2.2 Download Configuration (Redirect Server)... 2 3 Important Notices... 2 3.1 Usage of Data

More information

About. IP Centrex App for ios Tablet. User Guide

About. IP Centrex App for ios Tablet. User Guide About IP Centrex App for ios Tablet User Guide December, 2015 1 2015 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,

More information

Nokia Call Connect v1.1 for Cisco User s Guide. Part Number: N450000431 Rev 003 Issue 1

Nokia Call Connect v1.1 for Cisco User s Guide. Part Number: N450000431 Rev 003 Issue 1 Nokia Call Connect v1.1 for Cisco User s Guide Part Number: N450000431 Rev 003 Issue 1 Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without

More information

Avaya one-x Mobile User Guide for iphone

Avaya one-x Mobile User Guide for iphone Avaya one-x Mobile User Guide for iphone Release 5.2 January 2010 0.3 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was

More information

Table of Contents. IP Centrex App for Android Mobile. User Guide

Table of Contents. IP Centrex App for Android Mobile. User Guide Table of Contents IP Centrex App for Android Mobile User Guide December, 2015 1 2015 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or

More information

Getting Started Guide 8x8 Phone System Administrator

Getting Started Guide 8x8 Phone System Administrator Getting Started Guide 8x8 Phone System Administrator Prepared by: Katherine Fox KFox@championhomes.com August 2013 Getting Started Guide, 8x8 Phone System Administrator 1 Table of Contents Topic Page Agenda

More information

Hosted PBX. TelePacific Communicator User Guide. Desktop Edition

Hosted PBX. TelePacific Communicator User Guide. Desktop Edition Hosted PBX TelePacific Communicator User Guide Desktop Edition 11/19/2014 CONTENTS Login... 2 Home Window... 3 Status Flag... 4 My Room... 6 Contacts Screen... 6 History... 8 Directory... 9 Dialpad...

More information

Contents 1. Setting up your Phone Phone Setup Phone Usage 2. User Portal 3. Softphone for your computer 4. Faxing

Contents 1. Setting up your Phone Phone Setup Phone Usage 2. User Portal 3. Softphone for your computer 4. Faxing User Guide 1 Contents 1. Setting up your Phone Phone Setup Phone setup instructions Recording Voicemail Greeting and Voicemail Menu Testing tools Phone Usage Call Transfer, Call Forwarding and Do Not Disturb

More information

Assistant-Enterprise Toolbar Go to http://www.vc3.com/support/pages/voiceadvantage-guides.aspx to access the toolbar download.

Assistant-Enterprise Toolbar Go to http://www.vc3.com/support/pages/voiceadvantage-guides.aspx to access the toolbar download. Assistant-Enterprise Toolbar Go to http://www.vc3.com/support/pages/voiceadvantage-guides.aspx to access the toolbar download. Assistant Enterprise Toolbar in Internet Explorer: Assistant Enterprise Toolbar

More information

MTS Hosted Unified Business Mobile Communicator iphone User Guide

MTS Hosted Unified Business Mobile Communicator iphone User Guide MTS Hosted Unified Business Mobile Communicator iphone User Guide www.mts.ca 2 Product release version: 10.4 Document version: 1.03 Date: February 4, 2015 The information in this document is believed to

More information

Table of Contents. IP Centrex App for Android Tablet. User Guide

Table of Contents. IP Centrex App for Android Tablet. User Guide Table of Contents IP Centrex App for Android Tablet User Guide January 2016 1 2016 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by

More information

Hosted PBX Call Control Toolbar Guide

Hosted PBX Call Control Toolbar Guide Hosted PBX Call Control Toolbar Guide 10/15/2014 TELEPACIFIC CALL CONTROL TOOLBAR Call Control Toolbar in IE or Firefox: Call Control Toolbar in Outlook 2010: Log In and Log Out To log in, click Login.

More information

Mobile Iron User Guide

Mobile Iron User Guide 2015 Mobile Iron User Guide Information technology Sparrow Health System 9/1/2015 Contents...0 Introduction...2 Changes to your Mobile Device...2 Self Service Portal...3 Registering your new device...4

More information

Category. 1. Download and Install... 4. 2. Run CooCall client and go to the Web... 5. 3. Registration and Configuration... 5. 3.1 User Settings...

Category. 1. Download and Install... 4. 2. Run CooCall client and go to the Web... 5. 3. Registration and Configuration... 5. 3.1 User Settings... Category 1. Download and Install... 4 2. Run CooCall client and go to the Web.... 5 3. Registration and Configuration... 5 3.1 User Settings... 5 3.2 Ringtone Settings... 7 3.3 Codec Settings... 8 4. Contacts...

More information

MaxMobile Communicator User Guide

MaxMobile Communicator User Guide MaxMobile Communicator User Guide For Android Phones MAX Communication Server Release 7.0 October 2013 WARNING! Toll fraud is committed when individuals unlawfully gain access to customer telecommunication

More information

VoIP Aastra 6739i User Guide

VoIP Aastra 6739i User Guide VoIP Aastra 6739i User Guide University of Calgary Network Services Contents Voicemail... 3 Access: From your office... 3 Access: From any phone... 3 Voice Mail Options... 3 Access: Internet... 5 Calling

More information

1World VOIP/SIP Dialer This write-up provides a brief introduction to 1World s VOIP/SIP Dialer, what is can do, how and why we should use it.

1World VOIP/SIP Dialer This write-up provides a brief introduction to 1World s VOIP/SIP Dialer, what is can do, how and why we should use it. 1World VOIP/SIP Dialer This write-up provides a brief introduction to 1World s VOIP/SIP Dialer, what is can do, how and why we should use it. Table of Contents Table of Contents What Is It? What Can It

More information

THE COMCAST BUSINESS VOICEEDGE MOBILE APP A REFERENCE GUIDE

THE COMCAST BUSINESS VOICEEDGE MOBILE APP A REFERENCE GUIDE THE COMCAST BUSINESS VOICEEDGE MOBILE APP A REFERENCE GUIDE Table of Contents Requirements.... 3 How to download from Apple App Store or Google Play.... 3 User Login.... 3 Main Screen... 4 First Time Login

More information

Using your iphone with fring TM and Skype TM over Spot On Networks

Using your iphone with fring TM and Skype TM over Spot On Networks Using your iphone with fring TM and Skype TM over Spot On Networks Many properties have poor cell phone coverage, making it difficult to make and receive calls while in your apartment. Now, there is an

More information

Communicator for Mac Help

Communicator for Mac Help Communicator for Mac Help About the ShoreTel Communicator Introduction to the ShoreTel Communicator for Mac ShoreTel Communicator elements Learn about the window layout, panels, icons, buttons and notifications

More information

PC Dialer Manual. Make low cost Internet calls from your PC

PC Dialer Manual. Make low cost Internet calls from your PC PC Dialer Manual Make low cost Internet calls from your PC PC Dialer 1. Introduction... 2 2. Signup... 3 3. Download & Setup... 5 4. Making Calls & Features... 6 4.1. Calling:... 6 4.2. Get to know the

More information

1 VoIP/PBX Axxess Server

1 VoIP/PBX Axxess Server - 1 1 VoIP/PBX Axxess Server The Axxess Server supports comprehensive Voice Over Internet Protocol network services, which are based on the Open Source Asterisk VoIP software. The Axxess Server VoIP telephony

More information

OmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1. User guide. OpenTouch (OpenTouch User)

OmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1. User guide. OpenTouch (OpenTouch User) OmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1 User guide OpenTouch (OpenTouch User) June 2012 Table of content 1 INTRODUCTION... 3 1.1 BUSINESS MODE... 3 1.2 PRIVATE

More information

How to Remotely Access the C&CDHB Network from a Personal Device

How to Remotely Access the C&CDHB Network from a Personal Device How to Remotely Access the C&CDHB Network from a Personal Device 13/09/2012 Contents Installing the Citrix Receiver for Windows PCs... 2 Installing the Citrix Receiver for Mac OS X... 6 Installing the

More information

mobile unified communications client and docking station

mobile unified communications client and docking station FREQUENTLY ASKED QUESTIONS mobile unified communications client and docking station What are the target customer characteristics of a Mobile UC subscriber? + Verizon Wireless as mobile carrier. Mobile

More information

NGT Hosted Digital Voice. User Guide

NGT Hosted Digital Voice. User Guide NGT Hosted Digital Voice User Guide December 2009 Getting Started Making Calls Using Your NGT Hosted Digital Voice service Domestic Dial as you normally would. You can also reference your local telephone

More information

8x8 Click2Pop User Guide

8x8 Click2Pop User Guide USER GUIDE 8x8 User Guide Getting Started with April 2014 Contents Introduction... 3 What s new.... 3 8x8.... 3 Here is how works...4 8x8 Click2Connect.... 4 Requirements.... 4 Installation on Microsoft

More information

8x8 Virtual Office Mobile User Guide for Android

8x8 Virtual Office Mobile User Guide for Android 8x8 User Guide for Android May 2012 The Champion For Business Communications Table of Contents Introduction... 3 Verify Your Android Version...4 Getting Started.... 5 Installation......................................

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

With Reliance Express Dial App, reach out to your loved ones across the globe with one touch!

With Reliance Express Dial App, reach out to your loved ones across the globe with one touch! With Reliance Express Dial App, reach out to your loved ones across the globe with one touch! Installing Reliance Express Dial App on your Android Phone through Android Market Installing Express Dial on

More information

User Guide. Updated 1-1-11

User Guide. Updated 1-1-11 User Guide Updated 1-1-11 1 Contents 1. Setting up your Phone Phone Setup o Phone setup instructions o Recording Voicemail Greeting and Voicemail Menu o Testing tools Phone Usage o Call Transfer, Call

More information

Outlook Integrated Toolbar Guide

Outlook Integrated Toolbar Guide Outlook Integrated Toolbar Guide Guide Description This guide will introduce you to the Outlook Toolbar that can be used to administer some of the advanced features of your phone. The toolbar gives convenient

More information

IP Office Phone Manager Users Guide

IP Office Phone Manager Users Guide IP Office Phone Manager Users Guide 40DHB0002USAR Issue 6 (03/04/2002) Contents Getting Started... 3 Introduction... 3 Getting Started... 4 Phone Manager... 5 Main Window... 5 Call Status... 6 Call History...

More information

Your Phones Display and Buttons. Using Your Phone. Personalising Your Phone. Call Handling Features

Your Phones Display and Buttons. Using Your Phone. Personalising Your Phone. Call Handling Features Your Phones Display and Buttons Using Your Phone Using Line Keys Using Busy Lamp Fields Handling Missed Calls Do Not Disturb Making Calls Taking Calls Taking Multiple Calls Accessing Voicemail Personalising

More information

Using CounterPath X-Lite with Virtual PBX - PC

Using CounterPath X-Lite with Virtual PBX - PC Using CounterPath X-Lite with Virtual PBX - PC Installing X-Lite - Exit any software applications that use sound such as CD and media players. - Run the setup executable file. - Follow the prompts offered

More information

RCN BUSINESS OFFICE MOBILITY FOR DESKTOP

RCN BUSINESS OFFICE MOBILITY FOR DESKTOP RCN BUSINESS OFFICE MOBILITY FOR DESKTOP Quick Reference Guide 3 Office Mobility File Tools Help RECEIVING CALLS JOE SMITH Enter name or number + When someone calls your RCN Business number, you ll see

More information

Intermedia Cloud Softphone. User Guide

Intermedia Cloud Softphone. User Guide Intermedia Cloud Softphone User Guide FOR MORE INFO VISIT: CALL US EMAIL US intermedia.net +1.800.379.7729 sales@intermedia.net 1 Contents 1 Introduction... 3 1.1 Cloud Softphone Features... 3 2 Installation...

More information

RCS - Overview. www.voipswitch.com. Rich Communication Suite

RCS - Overview. www.voipswitch.com. Rich Communication Suite RCS - Overview Rich Communication Suite RCS enhances consumer VoIP services by adding a whole suite of new features that go beyond voice and simple text communication. The emphasis is on a contact oriented

More information

iphone User Guide IP Voice UNIFI

iphone User Guide IP Voice UNIFI IP Voice UNIFI iphone User Guide C Spire Business Solutions TM is a trademark owned by Cellular South, Inc. Cellular South, Inc. and its affiliates provide products and services under the C Spire Business

More information

Description of service Mobile Dialer App

Description of service Mobile Dialer App Description of service Mobile Dialer App prepared by 42com International Inc., 499 Franklin Street, Suite 2, Buffalo, NY 14202, U. S. A. (42com) Valid from: 1st of December 2013 2013-42com International

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

Mobile Conference Connection User Guide Android Mobile Device

Mobile Conference Connection User Guide Android Mobile Device User Guide: Insert Title Mobile Conference Connection User Guide Android Mobile Device What is Mobile Conference Connection? Mobile Conference Connection (MCC) enables registered Instant Meeting leaders

More information

User Manual. 3CX VOIP client / Soft phone Version 6.0

User Manual. 3CX VOIP client / Soft phone Version 6.0 User Manual 3CX VOIP client / Soft phone Version 6.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without notice. Companies names and data

More information

Telesystem Visual Voicemail Android User Guide

Telesystem Visual Voicemail Android User Guide Telesystem Visual Voicemail Android User Guide Visual Voicemail - Android The Visual Voicemail app allows you to listen/delete/read your messages 1 from your Android device. Before downloading the app

More information

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users Getting Started Getting Started with Time Warner Cable Business Class Voice Manager A Guide for Administrators and Users Table of Contents Table of Contents... 2 How to Use This Guide... 3 Administrators...

More information

Getting Started Guide 8x8 Phone System Receptionist

Getting Started Guide 8x8 Phone System Receptionist Getting Started Guide 8x8 Phone System Receptionist Prepared by: Katherine Fox KFox@championhomes.com August 2013 Getting Started Guide, 8x8 Phone System Receptionist 1 Table of Contents Topic Page Agenda

More information

USEFUL HINTS & TIPS SAMSUNG GALAXY POCKET

USEFUL HINTS & TIPS SAMSUNG GALAXY POCKET USEFUL HINTS & TIPS SAMSUNG GALAXY POCKET We really value your feedback on this useful hints & tips guide. If you feel anything is missing, or anything could be made clearer, please send your feedback

More information

Zipit Chat. Functional Specification / User Manual

Zipit Chat. Functional Specification / User Manual Zipit Chat Functional Specification / User Manual 1 Table of Contents 1. Zipit Chat Overview... 4 How to download... 4 Supported version... 4 2. Functionalities... 4 Get Started... 4 Login... 7 Payment

More information

<Insert Picture Here> Contact Center Anywhere: Interaction Manager (IM) Overview

<Insert Picture Here> Contact Center Anywhere: Interaction Manager (IM) Overview Contact Center Anywhere: Interaction Manager (IM) Overview What is Interaction Manager? Interaction Manager is the software that each call center agent uses to take and place customer

More information

Contents. Business Solutions. Page

Contents. Business Solutions. Page C 2012 Contents Page Premium User Toolbar Assistant... 2 First Time Login... 4 Login Button... 4 Subsequent Use... 5 Dial Number... 6 Redial Number... 6 Dial from Contacts (Outlook Edition)... 6 Dialing

More information

X-PRO Quick Start Guide

X-PRO Quick Start Guide Installation and Basic Operations Guide to X-PRO Xten s Full-Featured Softphone Xten Networks, Inc. Suite 188, 4664 Lougheed Highway Burnaby, BC Canada V5C 5T5 Tel: 1.604.878.0440 sales@xten.com www.xten.com

More information

The updated Vopium Android app (version: 1.0) features many enhancements to our user interface and system functionality.

The updated Vopium Android app (version: 1.0) features many enhancements to our user interface and system functionality. Quick Start Guide for Vopium Android app (version 1.0): This guide describes our new Vopium Android app, an overview of its many features and quick tips for taking advantage of low cost international calls

More information

Avaya IP Office Platform Web Self Administration

Avaya IP Office Platform Web Self Administration Avaya IP Office Platform Web Self Administration Release 9.1 Issue 01.02 August 2015 Contents Chapter 1: Avaya IP Office Platform Web Self Administration... 3 Logging in to Web Self Administration... 3

More information

Console Assistant User Guide Telephone: 0800 988 2020. IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ

Console Assistant User Guide Telephone: 0800 988 2020. IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ Telephone: 0800 988 2020 IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ Download from: http://www.hosted-voip.co.uk/user-downloads1.html Once this is installed you will then get

More information

MO-Call Android User Guide

MO-Call Android User Guide MO-Call Android User Guide page 1 2. GETTING STARTED https://play.google.com/store/apps/details?id=com.morodocn.mocall There s 4 easy ways to download the latest version of MO-Call app for your Android

More information

ipecs Communicator Installation and Operation Guide Please read this manual carefully before operating your set. Retain it for future reference.

ipecs Communicator Installation and Operation Guide Please read this manual carefully before operating your set. Retain it for future reference. ipecs Communicator Installation and Operation Guide ipecs is an Ericsson-LG Brand Please read this manual carefully before operating your set. Retain it for future reference. Revision History Issue Date

More information

RingCentral for Salesforce. User Guide

RingCentral for Salesforce. User Guide RingCentral for Salesforce User Guide Table of Contents Table of Contents 3 Introduction 3 About RingCentral for Salesforce 3 About This Guide 4 Basics 4 Options 5 Log in 6 Placing Calls 7 Placing an International

More information

FMC VoIP. User Manual. OfficeServ 7000

FMC VoIP. User Manual. OfficeServ 7000 FMC VoIP User Manual OfficeServ 7000 COPYRIGHT This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed

More information

ShoreTel Communicator User Guide Professional

ShoreTel Communicator User Guide Professional ShoreTel Communicator User Guide Professional Using Communicator for Basic Call Handling Features and Functions Making Calls Type Name of desired party or enter Extension Number in Quick Dialer When populated

More information

Quick Start Guide: MyNetFone VoIP App

Quick Start Guide: MyNetFone VoIP App Quick Start Guide: MyNetFone VoIP App App Setup 1. Download the MyNetFone VoIP App from itunes onto your iphone and open the App. 2. Select the Settings menu in the bottom left corner, and then select

More information

My Instant Communicator for Android Release 4.x. OmniPCX Office Rich Communication Edition. User guide. 8AL90859USAAed.04

My Instant Communicator for Android Release 4.x. OmniPCX Office Rich Communication Edition. User guide. 8AL90859USAAed.04 My Instant Communicator for Android Release 4.x OmniPCX Office Rich Communication Edition User guide 8AL90859USAAed.04 Table des matières INTRODUCTION...3 READ BEFORE USE...3 INSTALLATION...4 STARTING

More information