using your Orange user guide for the Ericsson er100 phone

Transcription

1 using your Orange phone user guide for the Ericsson er100 phone

2 Antenna The antenna is supplied with the phone and will need to be attached before the phone is switched on. Indicator Light The indicator light flashes green when the phone is turned on. It flashes rapidly when the phone receives a call, or an Answer Phone or text message and flashes red when the battery is low and glows a steady red when the battery is discharging. Earpiece CLR key This key will either delete a character or number, return you to the main display or mute the microphone during a call. Handset/ key Use this key to dial a number and select menu options 1 key Use this key to add a space between letters or a character (see p.52) Call End/NO key, also ON/OFF key Use this key to end a call, reject a call or go back one step when in the menu. Scroll keys These keys will access the menu and scroll through the menu options. They can also be used to increase or decrease the earpiece volume during a call. Star key This key will change a letter to upper or lower case Microphone Hash Key This key can be used to recall a phone number from the Phonebook when pressed after the position number. You can also use this key to respond to the Answer Phone. 1

3 Basic Principles of Your Orange Phone At Orange we aim to keep everything simple. Your Ericsson Orange phone offers the most advanced features yet is so easy to understand. Your Ericsson Orange phone is simple to use. It has a memory which can store frequently used numbers and names, making it easy for you to make calls without having to remember or enter phone numbers. It also has a menu of options enabling you to access a range of services, for example your own personal Answer Phone facility, and the ability to send or receive text messages. Within the menu you can also tailor the phone to suit your needs. You can restrict calls ensuring that certain calls are not made from your phone or change access codes for added security. Making and receiving calls couldn t be easier. Just press the blue Handset key when you want to make or answer a call, then press the red Call End key when the call is finished. Making A Call Key in the phone number (including the STD code). Press the blue Handset/ key. The text Calling and the phone number will be displayed. When the call is finished, press the red Call End/NO key. Refer to page 14 for more detail. Answering a Call EITHER: Press the Handset/ key when the word Answer? is displayed on the screen. When the call is finished press the Call End/NO key. Refer to page 15 for more details. OR Press the Call End/NO key. The call will then be diverted to your Answer Phone or a phone number of your choice. Refer to page 33 for more details on call diverts.

4 using your Orange phone... Welcome to Orange. Your new Orange phone is now connected to the Orange network. This should have been done by the stockist supplying your phone, via one of the Orange Service Providers. They will have arranged for all your service details to be registered with the Orange network. Your Service Provider will be the company that sends you your Orange phone bill, and any queries you have concerning your account should be made to them. is very, very easy Everything you need to know about your Orange phone is included in this guide. Calls to the following numbers are not charged if you call from your Orange phone: Operator Services 100 Emergency Services 999 or 112 Customer Services Reporting a Fault Billing Enquiries please contact your Service Provider If you have a problem making a call please refer to the trouble shooting section on p.53. The following services are also available with your Orange phone: *Directory Enquiries 192 *International Directory Enquiries 153 You can also use an ordinary phone to access Operator Services, by dialling the following number: Operator Services We have divided this Orange user guide into three colour coded sections to help you to become familiar with the phone. For easy reference the sections are: Blue Green Red The essentials of using your phone How to use the phone memory How to use menus and settings We recommend you read the blue section to get started. Section 1 shows you how to charge the battery. Section 2 gives you an overview of the phone and section 3 shows you how to make and answer a call. This guide will help you use the standard services available with Orange. We also refer to Line Two (see p.46). This is an optional service, available on the Orange network. Please check with your Service Provider for further information and to confirm its availability. These calls are charged at BT D rate. *These calls are chargeable. (See Price Guide.) 3

5 Getting Started 1 Charging the battery 6 Battery operating times 6 Battery charge indicators 7 Removing/replacing the battery 7 Your Orange subscription and SIM Card 8 Removing/inserting the SIM Card 8 Understanding the Phone 2 The display 10 The keypad 10 The CLR key 11 Selecting menu options shown on the display 11 Main menu options 12 Making and Answering Calls 3 Making a call and Caller id 14 Answering a call 15 Recalling the last dialled number 15 Recalling the last missed calls 15 Disabling or enabling the keypad 16 Using the Menu List 4 Menu map 18 Scrolling and selecting menus 19 Call Waiting & making a second call 19 Receiving a second & third call 20 Using the Phonebook 5 Phonebook memory positions 22 Storing a name and number 22 Recalling a name or number stored in the in the Phonebook 23 Erasing stored information 23 Changing a stored phone number 24 Moving stored information 24 Notepad 24 A B Orange Answer Phone 6 Calling your Orange Answer Phone 26 Text Messages 7 Mail menu-text messages 28 Text message indicators 28 Reading text messages 29 Writing a text message 29 Sending a text message 30 Personalising your Phone 8 SETTINGS MENU Ring level 32 Line 1 tag or Line 2 tag 32 Language 32 Show own number 32 Answer mode - Any Key 32 Minute minder 32 Lights 32 Key sound 32 Key lock 32 Ring type 32 DIVERT MENU Divert all calls 33 Divert if unreachable 33 Divert when not answered (no reply) 33 Divert on busy 33 Cancel all 33 CLOCK MENU Alarm 34 To check the alarm 34 To set the clock 34 C Access 9 ACCESS MENU Call barring 36 Phone Lock 37 Change PIN codes 37 Lock/unlock Card 37 Lock to this line 37 Call Waiting 37 INFO MENU Last call time 38 Total calls 38 Line Two 10 Line selection 40 Line name 40 Active line 40 Line 1/Line 2 Answer Phone 40 Usage of your phone 11 Traffic safety & operating environment 44 Coverage 45 Care and maintenance 45 Accessories 12 Glossary, Trouble shooting 13 Glossary 52 The display 52 Trouble shooting 53 Index 60 4

6 1 Getting Started In this section we tell you how to give your battery the first charge and explain how your SIM Card works.

7 Charging the Battery Battery Operating Times It is essential that a new battery is charged for 16 hours before use to gain optimum battery life. Charging and using a new battery The phone can be used while charging even if the battery is flat. The battery symbols fill and empty continuously whilst charging is in progress (right hand side of display). Note: The phone must be on when charging. A new battery or an old battery that has not been used for a long period of time, needs to be recharged/discharged 2-3 times to reach its full capacity. Charging the battery There are four chargers available (see chapter 12). The Rapid Travel Charger which is supplied with the phone is connected to the socket at the bottom of the phone, allowing the battery to remain attached to the phone. The battery symbols on the display fill and empty continuously to indicate charging.this charger will recharge the battery and power the phone simultaneously. The phone must be switched on for recharging to take place. Conditioning your battery Once a week, it is advisable to allow your battery to fully discharge before recharging it, to optimise battery life. To discharge, leave the phone switched on until it turns itself off. The prompt Discharging appears on the screen and the indicator light glows red. Avoid recharging a full or almost full battery. Wait until the Low Battery alarm sounds. Battery operating times As well as the standard slim battery supplied with the phone an extended life battery is also available as an option. Typical operating and recharging times for the battery types are: Slim Up to 100 minutes talk time or 16 hours standby time with 1 hour recharging time in optimum conditions. This could be reduced by poor/variable coverage, for example inside a building or when mobile. Extended Up to 200 minutes talk time or 32 hours standby time with 2 hours recharging time, in optimum conditions. Again, this could be reduced by variable coverage. Standby describes a phone which is switched on but is not being used and is ready to receive calls. All batteries are NiMH (Nickel Metal Hydride). Compared with the commonly used NiCd (Nickel Cadmium) batteries, the NiMH batteries have a higher capacity and are more friendly to the environment. As you talk on the phone the battery charge will be used up and consequently the standby time will be reduced. In areas of variable coverage the phone has to search for a good signal which can use up more battery power. 6

8 Battery Charge Indicators Removing and Replacing the Battery Low Battery Charge indicators When the battery needs recharging an alarm signal will sound (a long beep) together with the message BATTERY LOW on the display. The message is displayed for 10 seconds. In addition, the indicator on the top of the phone starts flashing red. If the Low Battery Charge alarm sounds during a call, you should end the call as quickly as possible. If the call continues the phone will turn itself off after a short period. If the phone is left on after the Low Battery Alarm has sounded several times, it will turn itself off. If the red light goes out the battery must be recharged within 48 hours. Avoid exposing the battery to extreme temperatures. Do not dispose of batteries in a fire! Removing the battery Remember to switch the phone off (press and hold the red ON/OFF, Call End/NO key) and wait a few seconds before removing the battery. This ensures information is transferred between the phone and the SIM Card and prevents possible damage to the SIM Card. 1 Depress the locking catch on the bottom of the battery. 2 Remove the battery by first sliding the battery down the phone and then lifting. 2 Replacing the battery 1 Lower the battery towards the base of the phone, so that the top of the battery slides into the recess. 2 Push the battery towards the base of the phone until it clicks into position

9 Your Orange Subscription & SIM Card Removing/Inserting the SIM Card The SIM Card is your personal key to Orange. It is a powerful computer chip that carries information specific to your subscription and the services you have requested from your Sevice Provider. When inserted in the phone your SIM Card (also known as a Subscriber Identification Module) personalises the phone with your phone number and the services you have requested. You will need to insert the SIM Card into the phone if this has not already been done. The SIM Card is placed in its holder between the phone and the battery. Therefore, you must first remove the battery before the SIM Card holder can be opened. Static electricity, scuffing or bending can easily damage the SIM Card so please be careful when handling it. To open the SIM Card holder first remove the battery as shown on p.7 and then: 1 Open the SIM Card holder by sliding the catch in the direction marked 'Open'. 2 Lift the holder cover and swing open. 2 1 To insert the SIM Card Place the SIM Card so that the golden connectors face you, and the cut corner of the SIM Card is towards the upper right corner of the holder. Place the SIM Card carefully into the slots on the sides of the holder and slide the SIM Card in place. To remove the SIM Card Slide the SIM Card out of its holder carefully. To close the holder Reverse instructions 1-2 opposite. 8

10 2 Understanding the Phone We have put together this section to introduce you to the phone display, keypad and important keys. We also give you useful information you will need to know when using this guide.

11 The Display The Keypad Orange 12:30 Signal strength Indicates the signal strength currently received by the phone. The more bars visible, the stronger the signal. Battery power indicator Indicates the charge level of the battery. indicates a fully charged battery. indicates an empty battery Orange appearing on the display with up to 4 signal strength bars confirms you are in the Orange service area. There are also other symbols that appear from time to time on the display. For a full explanation of these, see chapter 13. NO 8 TUV 8 TU 0 9 WXYZ Dials a number (makes a call) or can be used to select a menu, setting or function. Known as the Handset or key within this user guide. Ends a phone call or can be used to move one step back in the menu system. Known as the Call End or NO key within this user guide. Number keys. Also allow the letters printed on these keys to be entered on the display when used with the Phonebook menu (See chapter 5 and 13) and text messaging (see chapter 7) Star key. Used to enter the * character. Can also be used to change letters to upper or lower case (see p.52) # 8 V NO 0 Hash key. Used to enter the # Character. Can also be used to recall a phone number from the phonebook when pressed after the position number (see p.23). Switching on and off Press and hold the red Call End/NO key until you hear a beep. Press and hold until you hear a beep to turn off. When the phone is already turned on a short press of any key switches the lights on, temporarily. Used to access the Menu and to scroll through the menu options, functions and settings. (see chapter 4) Can also be used to increase and decrease the earpiece volume during a call. Note: To set the clock see p

12 The CLR Key Selecting Menu Options Shown on the Display CLR The CLR Key The CLR key has three functions: Finding your way around Press the CLR key and you will return to the main display screen (the display shown on p.10) from whichever display you are viewing. This is useful if at any time you wish to clear the display and return to one with which you are familiar. The CLR key as a clear or delete key If you key in an incorrect character in a name or phone number you can press the CLR key to delete the unwanted letter or number. Each short press of the CLR key will back space and delete character by character. Pressing and holding the CLR key will delete all characters and return you to the main display screen. Mute During a call the microphone can be temporarily muted by pressing and holding down the CLR key (e.g. if you wanted to have a private conversation without the person at the other end hearing). Mute is displayed to indicate when the microphone is temporarily disconnected. Mute is only active when the CLR key is pressed down. The two keys marked with arrows allow you to access and scroll through the main menu and their submenus. Imagine the main menu options are stored on a drum. Each press of either scroll key rotates the drum in a continuous loop until you return to the first entry viewed. See chapter 4 for more details on how to access the menu options. The number of menu options offered depends on which scroll key is used. Scrolling through the main menu using the key with the arrow pointing left will display the most commonly used menu options. Using the key with the arrow pointing right will give you three additional options. < er100 MENU Mail CLR NO ON/ OFF 0 Internat al number which allows you to add the international character + before a number. > If you have a phone number keyed in already, pressing the key with the arrow pointing right followed by the key will give you Special Characters. This menu option allows you to insert the + character or a pause in a phone number. Check Mail If more than 20 digits are altered you will get the prompt Check when you press the right arrow. Throughout this user guide we represent the menu options, submenu options and settings as they appear on the display (e.g. Mail When you see a menu option or setting represented in this way within the user guide you can select it by pressing the key). 11

13 Main Menu Options International, Special characters or check can only be viewed using this scroll key MAIN MENU Phone Book Mail Key Lock Clock Settings Access Networks Divert Info Line 2* Internat'al number Special characters CHECK Only visible if active Only visible using Only visible if a phone number is Only visible if the number keyed in Submenus and their setting are illustrated on page 18. This service is reserved for future use. * This service is only available on subscription. nfo Line 2* Internat'al number Only visible if active on subscription Only visible using Special characters Only visible if a phone number is keyed in, then press CHECK Only visible if the number keyed in is too long to be viewed on If you scroll through the menus using the left pointing key, and subscribe to Line Two, you will see the menu options linked by the unbroken black line in this diagram. Using the right pointing key will give you some additional options. Internat al number will automatically prefix any number keyed in with the + character. If you first key in a number, then press the right pointing key, Special Characters will be displayed before the Internat al number menu. The Special Characters menu allows you to insert a pause or the + character in the keyed number. To enter this menu you must press then use the scroll key to choose either the + character or a pause. If you have keyed in a phone number which is too long to be displayed on the screen, pressing the right pointing key will give you the menu CHECK which will automatically free up more of the screen to display the whole number. 12

14 Making and Answering Calls In this section we give you the basic information to make and answer calls. Whenever making a call you must remember to include the STD code (e.g or 01454) even for a local call. For an international call, the access code (00 in the UK) can be replaced by the '+' symbol. If no numbers have been entered, pressing the 0 key takes you to the Internat al Menu option. The + symbol will then automatically appear before any number you key in. 3 Please Note: This guide always begins a key sequence assuming the phone has been turned on and that you have network coverage, indicated by the signal strength bars and Orange on the display. To turn on, press and hold the red Call End/NO key.

15 Making a Call Caller id Phone number NO 8 TUV Key in the phone number (include the STD code). If you key one or more incorrect numbers delete them one by one with the CLR key. Make the call Press the blue Handset key. The text Calling and the phone number will be displayed. There will be a pause whilst the call connects. When the connection is made, the display shows Connecting and a beep is heard. Calling End the call Press the red Call End key. When you receive a call from a BT phone or another Orange phone, your caller s telephone number will be shown on your phone s display. (If, however, their telephone number is stored in your phone s memory, their name will be displayed as well. For example, the text Answer? Paul Thomas would appear if you already had Paul Thomas number stored.) If a caller s phone number is not available you will simply see Answer? on the display. Similarly, whenever you make a call to a phone that s connected to the BT or Orange networks, Caller id sends your phone number to their phone. If you don t wish your number to be sent on a particular call, simply key in 141 before the number you are dialling, and this will prevent it from being sent. If you wish to permanently withhold your own phone number when making calls, please write to your Service Provider, requesting that the Caller id service is cancelled. If you cancel Caller id you will not be able to see your callers number. When an incoming call is in progress, the phone will display the identity of a call as a phone number. Answer? Paul Thomas

16 Answering a Call Recalling the Last Dialled Number Recalling the Last Missed Calls V If the call is from a BT or Orange phone your Caller id will show you who is calling. Answer? NO NO When you receive a call the phone will ring, the indicator light will flash, and Answer? appears on the screen. Press the Handset key to answer the call. If you wish to mute the microphone while the call is in progress, press and hold the CLR key. The display will show Mute. If you do not wish to answer the call, press the NO key. The call will then be diverted to your Answer Phone unless you have set up an alternative divert. (see p.33). End the call Press the red Call End key. 8 UV NO T 0 Press the Handset key once The last dialled number will be displayed together with Call? To call the number press the Handset key again. End the call Press the red Call End key. The phone remembers your last 10 previously dialled numbers. To view these numbers, press the Handset key which will recall the last dialled number, then use the scroll keys to display the last 9 previously dialled numbers. Use the scroll key with the arrow pointing right to display the most recent number first. You can also view the last dialled numbers by entering the Phonebook (see chapter 5). Mail The phone remembers the last 10 unanswered calls. To recall these numbers select the Mail menu option followed by the submenu Missed Calls. The callers name (if stored) is displayed or the number together with the time the call was received. Use the scroll key to view the other unanswered calls. MISSED CALLS (1) Harry Press the key to call the number or name displayed If you have not set any call diverts, Orange will automatically divert calls received to your Answer Phone whilst you are busy, unreachable or you don t answer. 15

17 Disabling or Enabling the Keypad To avoid accidentally pressing a key when the phone is in a bag or pocket, the Keylock will disable the keypad and prevent inadvertent calls being made. Keylock Select the Keylock on? from the main menu. Press the key. The Keylock is now enabled and Keylock will be displayed. To enable the keypad press the scroll key with the arrow pointing left. The screen will display Keylock off?. Press the key. The keypad is now enabled. Answer? If you receive a call whilst the keypad is disabled and press the ' or NO key the keypad will automatically become enabled. If you wish to disable the keypad you will have to set the keylock again. Note: You can also set the keylock to be automatically active when the phone is switched on or after 20 seconds of inactivity by selecting Auto from the Keylock submenu within the Settings menu. See p.32. Emergency: While the keylock is enabled it will still be possible to dial the emergency numbers 999 and

18 Using the Menu The functions of the phone are controlled by the Menu. Once you enter the Menu you can alter the settings, gain access to your Answer Phone, Text Messages or Phonebook and Personalise your phone. Each Main Menu item has a number of Submenus and many of these have individual settings. 4 You will find a diagram of the Menu System over the page. This will show you how to move through the system and access various functions.

19 Menu Map International, Special characters or check can only be viewed using this scroll key MAIN MENU Phone Book Mail Key Lock Clock Settings Access Networks Divert Info Line 2* Internat'al number Special characters CHECK SUBMENU Name Recall SIM Copy Last Call Erase Edit Store Pos Recall Ans Phone Missed Calls Send Messages* Card Messages Read Messages Keylock On Set Alarm Clock Mode Set Clock Ring Level Language Line 1/2 Tag Own Number Answer Mode Prefix Minminder Lights Key Sound Key Lock Ring Type Barring* Call Waiting Lock to this Line Lock Card Change PIN Code Change PIN 2 Code Phone Lock (unlock) Change Phone Lock Code Select net Search mode Edit list All Calls Cancel All Unreachable No Reply On Busy Last Call Total Call Only visible if active on subscription Only visible using Only visible if a phone number is keyed in, then press Only visible if the number keyed in is too long to be viewed on screen then press 18 * This service is only available on subscription Will only be displayed if you subscribe to Line Two This service is reserved for future use This sequence of submenus is displayed if you scroll using the left pointing key

20 Scrolling and Selecting Menus Call Waiting and Making a Second Call NO CLR 0 8 TUV The arrow keys allow you to scroll through the menu and sub-menu lists in a continuous loop, moving in either direction. Some submenu items allow you a choice of settings for that particular function. The key allows you to enter the menu you see on the display. Selecting a main menu item will lead you into its submenus. Selecting a submenu will lead into the setting options for that submenu. Allows you to leave the setting unchanged and return to the previous display. Press the CLR key to return to the main display. Putting a call on hold You can put an active call on hold by pressing the handset key. 1 On Hold will be displayed. Making a second call You can make a second call without having to end the call that is currently active. This is useful if you need to interrupt an existing call temporarily, to speak to another party, or if you need to swap constantly between two conversations. 8 T 8 TUV To make a second call either key in the phone number and press the Handset key (the existing call will be put on hold automatically) or put the existing call on hold by pressing the Handset key, and then call the second number in the normal way. 1 On Hold will be displayed. Call Waiting Call Waiting is a network service that advises you of a waiting call while you are busy on a current call. Select the access menu then the submenu, Call Waiting, using the scroll key. You can scroll between the three settings; Activate, Get Status, or Cancel. Select the desired option, Please Wait will be displayed followed by either Call Waiting On or Call Waiting Off. Remember, you will be billed for the duration of each call independently, whether they are Active or Held. 19

21 Receiving Second and Third Calls V NO 0 8 T 8 TU or NO Receiving a second call* Provided Call Waiting is activated you can receive a second call while engaged in a call. You will hear a tone and the message Call Wait will be displayed: You can either: End the current call by pressing the Call End key. The phone will ring and Answer is displayed. Press the Handset key to answer the call. Put the current call on hold by pressing the Handset key. T Reject the waiting call by pressing 0 followed by the Handset key or the Call End key. The caller will be diverted to your Answer Phone or another chosen number. NO T Switch between two calls If you have a call on hold and an active call, you can switch between the two by pressing the Handset key. End the current call End the current call by pressing the Call End key. Retrieve Held Call? appears in the display. Press the key within 3 seconds or the call will end automatically. V NO 0 T Receiving a third call* Providing Call Waiting is active you will be notified of a third call when one call is active and another is on hold. You will hear tone and the message Call Wait is displayed. To accept a third call you must end either the active call or the held call or both. If you end either the active or held call you can accept the waiting call by pressing the Handset key. If you end both the active and held call the phone will ring and display Answer?. You can then accept the third (waiting) call. T To reject the third call press the O key followed by the Handset key. The caller will be diverted to your Answer Phone or another chosen number. 20 * Call Waiting must be active for this option (see p.19).

22 Using the Phonebook The Phonebook allows you to store frequently used phone numbers and the associated names in your personal directory to make it easy for you to make a call without having to remember or enter the phone number. The SIM Card Besides carrying your Orange phone number and information specific to your subscription, the SIM Card has at least 85* permanent memory positions for you to store your personal directory of names and telephone numbers. In addition to this, the phone memory stores the last 10 numbers dialled, the last 10 unaswered calls and allows you to store numbers keyed in during a call. 5 Whenever saving names and phone numbers you must remember to include the STD code when you key in the phone number, even when the phone number is local. * Can vary according to SIM Card

23 Using the Phonebook Storing a Name and Phone Number The Phonebook is a main menu option. To use the submenus described in this section you must first scroll to Phonebook and press the key. You can then scroll through the submenus. Phonebook memory positions In this guide we use the term 'position' to refer to the place where names and phone numbers are stored. Each time you save a name and phone number the information is given a Phonebook position number which can be used as a reference to recall information from the Phonebook. Store EnterNo: Select Store from the Phonebook main menu option. At the prompt Name: key in the name and save it by pressing the key (maximum of 12 characters). Refer to section 13 if you wish to change between upper case and lower case letters. Use the scroll keys to move between Name: and Enter no: or to change the postion number in the top right corner. When the cursor is on the Enter no: prompt, pressing the right pointing scroll key will display the + symbol. At the Prompt Enter no: key in the phone number (including the STD code) and press the key. STORED will be shown on the top left of the display with its position number in the top right. Overwrite protection You may wish to store a phone number in a particularly memorable position number. If this location already contains a phone number, Overwrite? will be displayed. If you press the key the phone number already stored there will be erased allowing you to store the new phone number in this position number. If you press the NO key you will be offered a different position number. When the memory is full you will be asked to overwrite an existing location number. If you choose the last location number (85) will be overwritten by the new phone number you are saving. If you press NO you can go back to the main menu, select Erase and choose which memory position number you want to make available. 22

24 Storing a Name and Phone Number Recalling a Name or Number Stored in the Phonebook 0 Internat, al number number Phonebook Store 8name TUV Storing an international number If you wish to store a number prefixed with the international dialling symbol + you must first enter the International menu option. Any number you key in will be preceded by the + symbol. Whilst the number is displayed, use the left pointing scroll key to access the Phonebook menu. Press the key to enter the menu. The Store submenu will automatically be selected and the international number will be displayed. Pressing the key will result in the prompt Name: Key in the name followed by. The word STORE displayed on the screen will become STORED. Short Cut. You can also store an international number by selecting Store from the Phonebook menu. Key in the name and press. At the prompt Enter no: press the right pointing scroll key. The + symbol will then precede any number you key in. 8 TUV Name recall Position recall # 8 TUV Enter the Phonebook menu and select Name recall and key in the first letter (or two or three letters) of the name. If the name shown is not the desired one, use the scroll key to scroll through the stored names. Press the Handset key to dial the number. 8 TUV Enter the Phonebook menu and select Position Recall and key in the position number. If you enter the wrong number use the scroll key to scroll through the other stored numbers. Press the Handset key to dial the number. Dialling without entering the Phonebook Enter the position number of the phone number you wish to call and press the # key. If you enter the wrong number use the scroll key to scroll through the other stored names. Press the Handset key to dial the number. 8 TUV CLR or NO Erase? T Speed dialling using position numbers 1-9 When speed dialling any position number up to 9, the # key can be omitted from the sequence. Just press the position number and the key. Erasing stored information 8 T Enter the Phonebook menu and select Erase. Key in the position number of the name and phone number you wish to erase. If you enter the wrong number scroll through the other names stored to find the one you wish to erase. Press the key to erase the name on the display. Press the CLR key or NO to return to the main display. 23

25 Changing a Stored Phone Number Moving Stored Information Notepad Edit 8 TU SIM Copy 8 TU number or Enter the Phonebook menu and select Edit. At the prompt Find Pos key in the position number and press the key. If you want to find the number you want to edit by its name, press either scroll key to display the prompt Find name. Using the scroll keys to move the cursor between the name, phone number and position number and the CLR key, make the required edits and press the key. At the prompt Overwrite? press the key. The edited name/number will be stored in the same position number. This function allows you to copy Phonebook entries from a SIM Card to another SIM Card. Enter the Phonebook menu and select SIM copy. Press the key. The prompt FROM SIM is displayed. Press the key again to display Start Pos. Key in the position number of the first entry you wish to copy followed by the key. All the position numbers from the number specified to the last stored number will be copied. At the prompt Change card turn off the phone and remove the SIM Card. Insert the SIM Card you want to copy to, turn the phone on and enter the SIM Copy submenu through the Phonebook menu. Select SIM copy to SIM press and the new card will be updated with the numbers number 8 TU Phonebook During a call you can key in a phone number in the display. Once you have finished the call either dial this number by pressing the 'Handset key or store it in the phonebook by pressing the scroll key and selecting the Phonebook At the prompt Name key in a name and press the key or just press to store the number without the name. 24

26 Orange Answer Phone As a user of Orange you have an Orange answering service. This works like a home answering machine and allows your callers to leave a message when you cannot or do not wish to take calls. Your Answer Phone is automatically set up for you and is ready to take your messages as soon as your phone is connected. If you wish, you can record a personal greeting and set up a PIN number (password) which will allow you to listen to your messages from an ordinary phone. 6 This section of your user guide explains the main features of your Answer Phone. For more detailed information about the Orange Answer Phone service, including features like future delivery and group broadcast, please contact your Service Provider for an Answer Phone user guide. When you cannot or do not wish to take calls your phone will automatically divert calls to your answering service unless you specify an alternative divert to phone number. To personalise your Orange answering service: Call 123 on your phone and follow the step by step instructions of the recorded voice guide. Your phone automatically diverts calls to your answering service unless you specify an alternative divert to phone number (see p.33).

27 Calling Your Answer Phone Message received When a message has been left with your Orange answering service, two short beeps are heard and the indicator light on the top of the phone flashes green. If there is one or more messages waiting for you to read, a spool symbol appears and will remain on your display until you either delete or save the message. If you simply listen to the message, the spool symbol will remain on your display. Answer Phone attempts to send the spool symbol to your phone as soon as the message is received. If the symbol cannot be delivered, e.g. your phone is switched off or you are out of coverage, there is a cycle of retry attempts. New messages are automatically kept for 21 days and then deleted. If you save a message it will be stored for 7 days, then deleted. Ans Phone Check? 8 TUV When you have a message the screen will show Ans Phone Check?. To play the message press the Handset key. You will automatically be connected to your answering service. The NO key returns you to the main display screen but the spool remains on the display to indicate that you have a message waiting. You can fast forward, pause and rewind 10 seconds in the middle of the message you are listening to. To rewind press 7, to pause press 8 and to fast forward press 9. If you have more than one message and you want to listen to them in a different order to the way they were received, press # and you will skip to the beginning of the next message. There will be no impact on the messages you have skipped over. To call your Answer Phone at any other time Mail 8 TUV You can call your Answer Phone at any time by scrolling to Mail and choosing Ans Phone. Or you can dial 123 from your Orange phone. You can also call your Answer Phone from an ordinary phone by dialling This is useful if, for any reason, you are unable to use your Orange phone. To prevent unauthorised access to your messages you must set up a PIN number (password) first. Saving a message Once you have listened to a message you are given the option to save it. It will be stored for 7 days and then deleted. Deleting a message Once you have listened to a new or saved message you are given the option to delete it. Setting a PIN number You must set a PIN number from your Orange phone before you can listen to your messages from a fixed line phone. Call 123 and select Change your Personal Options. For additional security, you may also wish to use this PIN whenever you call your Answer Phone from your Orange phone. To activate your PIN for this purpose, call 123 and follow the instructions under Change your Personal Options. Changing your greeting You can record your name or a full personal greeting that all callers to your Answer Phone will hear. Call 123 and select Change your Personal Options. The recorded instructions will advise you what to do. Call diverts If you are out of coverage or your phone is switched off, Orange automatically diverts your callers to your Answer Phone. If you wish, you can use the Call Divert menu to set up your own diverts to other numbers. These diverts will take priority over the Answer Phone. Alternatively, contact your Service Provider to switch the automatic call divert to Answer Phone off permanently. 26

28 Text Messages All Orange users can receive text messages. The messages can be stored in the phone memory or in your SIM Card where they will be available even if your SIM Card is moved to another phone. Orange will store the messages for you if they cannot be delivered to your phone immediately (e.g. if the phone is turned off). Once your phone is available, the messages will be delivered automatically and you may read them on the display of your phone. 7 Text messages can be useful if you wish to receive messages without being disturbed (e.g. during a meeting or where a written record of a message would be helpful). Orange Messaging is also available by subscription. With this service you can write and send text messages from your phone to other Orange phones. For more information on Orange Messaging subscriptions and facilities contact your Service Provider.

29 Mail Text Messages Text Message Indicators 28 Text Message Reply? Erase? T When the phone receives a text message you are notified immediately. Two short beeps are heard and the indicator light on the top of the phone flashes green. If your phone was switched off when a message was sent to it, you will be notified as soon as you turn the phone back on. To view a new message press The time and the date the message was received together with the sender s phone number will be displayed. Press again followed by the scroll keys to scroll the message forwards or backwards. At the end of the message the prompt Reply? is displayed. Pressing will allow you to key in and send a message*. If you press NO you will be offered the option of erasing the message. You can now either: Scroll back through the message. Press to erase the message from the phone memory. *You must subscibe to Orange Messaging if you wish to send text messages. NO Store? Press NO. You will be offered option to store the message. Storing a message on your SIM Card At the prompt Store?, pressing will store the message on your SIM Card and erase it from the phone memory. If you choose to store the message on your Sim Card this text appears. It will also show, for example, that it is the third out of a total of five messages. The number in brackets is the maximum memory positions. NO 8 TUV T STORED ON Card 3 (5) Storing a message in the phone memory If you press NO the message will remain in the phone memory. The phone memory will store up to 20 messages. Each message can contain up to 160 characters. To call a phone number in a text message press The number will be dialled directly. After the call the message with its phone number will be stored in the phone s memory. If you choose not to read your message when first received (by pressing NO at the prompt Read? ) the message is stored in the phone s memory and an envelope symbol is displayed. You can continue to store unread messages in this way until the envelope symbol blinks. The ENVELOPE symbol blinks, when a new message fills up the last available space in the memory. No further messages can be received. Messages will still be held for you by Orange. To take delivery of a message, free some memory by deleting one or more of your stored messages. When the ENVELOPE symbol is not shown there are no unread messages (although there may be stored, read messages) and there is free space for at least one new message. Note: If there is an unread Answer Phone message indicated by a spool symbol on the display the envelope symbol cannot be displayed. You will be notified that a text message has been received by the two short beeps and the flashing indicator light. As soon as you have listened to the Answer Phone message, removing the spool symbol from the display, the envelope symbol will appear until you read the message.

30 Reading Text Messages Writing a Text Message To read messages from the phone s memory Scroll to the Mail menu option, scroll and select Read Messages by pressing. The most recently received message is shown first. If the message is unread it will be called New on the display. The date and time the message was received, together with the senders phone number, is also displayed. 0 MAIL Read < Messages > New 15:42 From : T Press again followed by the scroll keys to scroll the message forwards and backwards. Once the message has been read it will be called Old on the display. Reply? Erase? Store? At the end of the message you will be given the option to reply (see p.28). You will then be offered the options of either erasing the message, storing it on your SIM Card or keeping it stored on the phone s memory (see p.28). To read messages stored in your SIM Card MAIL Card < Messages > You may read and erase messages in the same way as with the phone s memory. If no messages are stored, No Messages is displayed. For subscribers to Orange Messaging the following options will also be available. Writing a text message* Orange Messaging is an optional service which allows you to write and send text messages from your phone. You can enter this mode by scrolling and selecting Send Messages from the Mail menu. Text can be entered using the keypad.you have 160 spaces available for each message. Select Send Messages by pressing. New will be displayed to indicate that you can now key in a message using the keypad. 0 CLR The scroll keys move the cursor left and right. The CLR key deletes unwanted characters. 1 MAIL Send < Messages > The 1 key allows you to insert a blank space between characters. Repeated pushes of the 1 key gives you the following special characters:. -?!, : " ' ( ) 1 (See the Glossary in chapter 13 for international characters.) *You must subscibe to Orange Messaging if you wish to send text messages. 29

31 Sending a Text Message Send Message Options To enter lower case letters Enter the letter, for example an A, and then press the * key to change it to a. Press the * key key again to change back to upper case letters. Sending a text message* SEND MESSAGES <Enter no:> Key in the number you want the message sent to, or using the scroll keys, select a number from the Phonebook. 8 TUV Press the Handset key to send the message. Sending a message to the message centre may take up to 60 seconds. No new messages can be sent during this time, although the message will be displayed, allowing you to store or edit it. When the message has been successfully sent to the message centre, MESSAGE SENT will be displayed. If the message was not accepted or received by the message centre, MESSAGE FAILED is displayed and the message remains on the display. You can try to re-send the message, clear the message or store it to send later. If MESSAGE FAILED persists, contact your Service Provider. Send message options When you select the Send Message option repeated pressing of the scroll key will display SEND MESSAGE Options and any stored messages. (Any message you send will be automatically saved on to the phone memory until you delete it.) Selecting SEND MESSAGE Options menu will give you the following options: Service centre This option is seen on the phone s display as Serv cent. It is unlikely you will ever have to change your service centre, but if the need arises you can do so with this menu. When you enter the submenu key in the phone number of the new centre and confirm with. The default message centre number for Orange is Message type... This option is seen on the phone s display as Msg type. Your Messaging subscription may in the future offer you the facility to convert your text messages into alternative formats suitable for the equipment that will be receiving the message. This menu will allow options for future services, but in the meantime should be set to Standard. Valid for... If the outgoing message cannot be delivered because the destination cannot be reached, you can decide how long the message should be held by the service centre before it is deleted. The default setting is 1 week. Note: Test Messaging is only available on Line *You must subscibe to Orange Messaging if you wish to send text messages.

32 Personalising Your Phone The Menu List provides you with a range of functions to create the phone that works best for you. In this section we give you a simple explanation of the functions and the key sequences necessary to check or change the settings. You should be familiar with the menu options or scrolling to get around the menus (see Chapter 4). 8 We suggest you spend some time playing with the settings to discover what you do and don t like. If you have the Line Two service you can give your second line a different name from your first line (e.g. Home and Work). The options available with the menus in this section will change the settings for the currently selected line. If you wish to change the settings for the other line you must change the selected line (see p.40). When using the Menu List the NO key allows you to take one step backward through the menu structure. Press the CLR key to return to the main display.

33 Phone Settings By selecting Settings from the main menu you will be able to select the following sub-menus: Ring Level SETTINGS <Ring level> Pressing will allow you to change the volume of the ring or turn it off using the scroll keys. Line 1 Tag or Line 2 Tag Customise Line Name If you have the Line Two service you can give each line a name of up to 10 characters. This name will be used by the phone to identify the line. (This function will only appear if you subscribe to the Line Two service.) Language Selecting this option will allow you to choose which language any text seen on the display is shown. Use the scroll keys to see the following settings: English, Spanish, Italian, French & German and select using the key. Show Your Own Number Displays your own phone number. If you have the Line Two service the phone number displayed will be the number of the line currently selected. (See p.40 to select the other line.) Answering Mode* There are 3 settings. Select Ans mode by pressing the key. The options are: 1 Any Key When selecting this option an incoming call may be answered by pressing any key except the End key. 2 Automatic When selected, incoming calls will automatically be answered after 3 rings. 3 One Key When selected an incoming call can only be answered by pressing the Handset key. Minute Minder When this option is turned On you will hear a beep every minute - reminding you of the duration of the call. Light This setting allows you to set the display and keypad lights to be permanently on, off or to come on automatically. If automatic is selected the lights will remain on for 20 seconds after the last key press. If Off is selected the lights will remain off when a key is pressed. Select On to keep the light on permanently. Key Sound A sound is generated for the duration of the key press. This option allows you to choose between a click, a tone or silent. Keylock This option allows you to set an automatic keylock which is active when the phone is switched on. You can temporarily disable the lock by pressing the scroll key and. However, the lock is automatically enabled after 20 seconds of inactivity. Ringing Type This option allows you to set the ringing tone to either low, medium or high. You can also choose a mixed tone. 32 You must subscribe to Line Two for this menu option to be displayed. *The full submenu is only visible when the phone is connected to a handsfree accessory.

34 Divert The Divert menu option allows you to divert incoming calls to another number, for example your Answer Phone. Call Divert Options Divert means that all incoming calls that are not answered are directed from your phone number to another number of your choice. The options may be set individually or in any combination and directed to the same or different telephone numbers. If no diverts are set manually Orange ensures that all your calls are answered by automatically diverting unanswered calls to your answering service. Divert Status will confirm this even if you remove all manual diverts. Each divert option has the following sub-options: Activate for the selected option: Enter no: Ans Phone NAME Divert All Calls When selected all calls will be diverted to another phone number without ringing your phone. The phone will prompt you to enter the phone number to which you wish incoming calls to be diverted. You can choose a number from your Phonebook by pressing the scroll keys. If all calls have been diverted, the divert message will be displayed as a reminder. If you have the Line Two service a separate indicator is used for each line. Divert If Unreachable Diverts incoming calls when your phone is outside the network coverage area or is switched off. Divert Not Answered Diverts incoming calls only if you do not answer them. Divert On Busy Diverts incoming calls only if your phone is busy. Cancel All Selecting this option will cancel all manual diverts and divert all unanswered calls to your Answer Phone Cancel for the selected option. Get Status for the services to which the current Call Divert option applies will be retrieved from the network and displayed. 33

35 Clock The time is shown continuously in the bottom line of the display. Alarm The phone also has an alarm function. The alarm will sound and the display window and keys will flash at the specified time even if the phone is switched off. The alarm will sound for 60 seconds every five minutes until you turn it off. To turn off, press any key. The volume of the alarm will depend on the ringing signal level setting. If the ringing signal is turned off (see settings menu) only a click will be heard. A symbol in the shape of a bell will be visable on the display when the alarm is set. To set the alarm If the alarm is turned off Set Alarm (Off) will be displayed. Press twice to display the following submenu options: On Off New time. If the alarm has been set before, this time will be displayed in the brackets. If you are happy with the alarm time diplayed select On. To change the alarm time select New time. The following will be displayed: SET ALARM (00 : 00) --:--pm Key in the time you wish the alarm to sound and press. Press either NO twice or CLR once to exit from this menu option and return to the main display. To check the alarm If the bell symbol is displayed you can check the time the alarm has been set by selecting Clock. The alarm is the first submenu to be displayed. If you don t want to change the alarm press either NO twice or CLR once to return you to the main display. If you do want to change the time the alarm has been set, press twice and key in the time you want the alarm to sound and press. To set the clock Select the Set Clock submenu. To change the time displayed press and key in the correct time followed by. The time can be displayed as either am/pm or in a 24 hour format. Select the Clock Mode submenu using the scroll keys to change from am/pm to 24 hour and press. 34

36 Access Menu There are a number of ways in which you can change the extent to which your phone can be used and can receive calls. There are three main security features under your control: Locking your phone so it cannot be used without an unlocking code (the phone lock code) being entered from the keypad. 9 Locking your SIM Card so it cannot be used in your phone or any other phone without a PIN code being entered from the keypad. Controlling the cost of the calls by barring certain types of calls from being made. These features are explained in more detail in this chapter and can be set independently of one another. All these features require their own access code. For your convenience the codes have all been preset as: PIN Code 1111 PIN 2 Code 1111* Phone Lock 0000 Network Password 1111 You may change these to other codes, each with at least 4 digits, if you prefer. *Will only be displayed if you subscribe to the Line Two service

37 Access (Security) The Access menu option includes the following sub-menus: Barring Call Waiting Phone Lock Change Code Phone Lock Change PIN 2 Code* Change PIN Code Lock/Unlock Card Lock to this Line* Call Barring Restricts outgoing and incoming calls Outgoing and International call barring is only available if you request International access or premium rate access. If you are able to make international or premium rate calls Call Barring will allow you to control their use from your phone. If you cannot make international or premium rate calls the following menu option will not be displayed. The call barring options available are: Bar All Outgoing Calls The phone will receive calls but not make them. (You will still be able to make emergency calls) Bar Outgoing International Calls Only calls to UK destinations can be made. Bar Outgoing International Calls when Roaming Except to home country when abroad. Bar All Incoming Calls Calls can be made but not received. Bar Incoming Calls when Roaming Calls can be made but not received when abroad. Cancel All Cancels all call bars set. To ensure that a call bar is not changed by someone else, a password, which comes with your subscription, is necessary to activate or cancel a call bar. To set a Call Bar ALL OUTGOING INT CALLS < Activate > Select Barring from the Access menu. Scroll until you see the bar you want. Press, enter your password and then press again. To review the status of a Call Bar ALL OUTGOING INT CALLS < Get status > Select the call bar you wish to investigate, use the two scroll keys until Get Status is displayed and press. The status of the particular call bar will be displayed. To cancel a Call Bar ALL OUTGOING INT CALLS < Cancel > Select the call bar you wish to cancel, use the scroll keys until Cancel is displayed. Press, enter your password and then. To cancel all Call Bars ALL OUTGOING < Cancel All > Use the scroll keys until Cancel All is displayed. Press followed by your password and again. 36 *These submenus will only be displayed if you have Line Two.

38 Access (Security) Phone Lock Full Lock You can protect your phone from unauthorised use with the Full Lock feature. When the Full Lock is activated a 4-digit Phone Lock Code will be requested whenever the phone is switched on. The Phone Lock Code has been set to 0000 but you can change this using the Phone Lock Change Code menu. When the phone is locked, Phone Locked is displayed and only emergency calls can be made. Incoming calls can be received. To unlock the phone When Phone Locked is displayed the phone prompts you to enter the phone lock code. Key in the code and confirm with. Automatic Lock When Auto Lock is activated the message Phone Locked and the prompt Enter Lock Code are shown whenever a different SIM Card is inserted in the phone. If the Phone Lock code is entered correctly the phone can be used as normal. However, if the original SIM Card or a different SIM Card is inserted you will be prompted to enter the lock code again. You can still make emergency calls when Auto Lock is active. To change the code If you wish to change the Phone Lock code, select Phone Lock Change Code and follow the same procedure as change PIN code. If you change this code and then forget it, you will have to return the phone to Orange. Change PIN Codes Your SIM Card s PIN Code has been preset to If you want to change this code you must use between 4 and 8 digits. To change a code first enter the old code (each key press is displayed as a star) and confirm with. Next, key in the new code and press again. Finally, at the prompt Repeat key in the new code for a second time and press once again. Change PIN 2 code* This option will only be displayed if you have Line Two. To change the code follow the same procedure as above. Lock/Unlock Card Enables or disables PIN code protection for your SIM Card. If enabled the phone will request the PIN code each time it is switched on with your SIM Card inserted. If the PIN number is not keyed in no further actions will be possible. Emergency calls can be made. Lock To This Line* When this sub-menu is selected you will be asked to enter the PIN 2 code. If you enter the correct code the phone will be locked to the line currently selected. You will need to select Unlock Lines and enter the PIN 2 code to disable the lock. Call Waiting Call Waiting is a network service that advises you of a waiting call whilst you are busy on a current call. You may turn this service off by selecting Cancel when you do not want to be disturbed during a call. Otherwise, to benefit from the service select Activate to turn Call Waiting on. Status allows you to check the current setting for the service. *You must subscribe to Line Two for this menu option to be displayed. 37

39 Info Last Call Time Shows time spent during the last or current call in hours, minutes and seconds. Total Calls Shows the total amount of time of outgoing call since the meter was last set. To reset the meter, select Tot Calls press. The prompt RESET? will be displayed. Press and the meter will display 0:00. 38

40 Line Two Your phone has been designed to support the Orange Line Two service. This allows you to have a second separate telephone number on your phone. Calls can be received on either number and it is possible to personalise each line so you can have different ring tones and divert to different phone numbers. Each Line works completely independently of the other one. 10 For more information on Line Two contact your Service Provider. If you want to know more about Line Two or wish to subscribe to the service, please call Customer Services on 150.

41 Line Two Line One and Line Two Answer Phone Line Two MENU < Change to > Line 2 If you subscribe to Line Two you will have some extra menu options on your phone to ensure you make the most of the Line Two service. This section details the differences you will notice once you have subscribed to Line Two. Line Selection You will see Line Selection when you scroll through the main menu options. Press and use the scroll keys to choose either Line 1 or Line 2. In the main display the line selected is indicated as L1 or L2 on the bottom right of the display. Once you ve selected a line all outgoing calls will be made on the line selected. You can however, be called on either line. If you have Line Two, when you are called Answer? is replaced by either Line 1? or Line 2? You can have different settings for each line for example ringing volume and tone, Call diverts and Call Waiting. The call time meter shows the call times for the line currently selected. Line Name The default names for the lines are Line 1 and Line 2, however you can customise these names by using the phone settings menu. This will allow you to change the name of the line currently active. Active Line Any changes to phone settings (including line name) or call diverts only apply to the active line. To change settings on the other line you must select the other line first to make it active. The active line controls which line is used when making calls. Calls made are always charged to the active line. For incoming calls both numbers are able to take calls. When the phone rings it will temporarily switch to the other line if it is not already active. You can tell which line has an incoming call as the line Indicator will change to confirm which number is ringing. You can also select a different ringing tone (see Personalising Your Phone Section) or volume for each line. You can lock the phone to the line currently selected and also change the PIN 2 code (see Access Section). Orange provides a separate answering service for each line and will automatically direct unanswered calls to the respective Answer Phone for that line. You can personalise each of these with different recorded greetings. When you receive an Answer Phone message the display will confirm which line has a message stored and by selecting Check? the phone will automatically select the correct line when it makes the call to retrieve the message. If you need to ring either Answer Phone at any other time make sure you select the correct line first. 40

42 Line One and Line Two Answer Phone on Remember if the spool indicator is shown this can mean there is an Answer Phone message on one or both of the lines. You may need to check both. NO Calls can be received on both lines at any time, unless diverts are set up. If you are already busy on a call on Line 1, you must end the call in order to answer the call on Line 2. Please remember that while it is possible to have two voice lines on your phone, each line does not have the ability to have text messaging, this is only available on Line 1. 41

43 Usage of your Phone 11

44 Traffic Safety and the Operating Environment Traffic safety We advise that you do not use the phone when driving a vehicle unless you have a Handsfree Car Kit installed in your vehicle. This enables you to use the phone whilst keeping both hands on the steering wheel, allowing you to give the road your full attention. Operating environment Failure to observe the following advice may lead to suspension or denial of radio telephone services to the offender, or legal action (see Aircraft Safety) or both. Electronic equipment Operation of any radio transmitting equipment, including cellular telephones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device if you have any questions. Care should be taken when using the phone in hospitals. Electronic systems within a vehicle may malfunction due to a lack of protection from radio signals. Only authorised personnel should install the Handsfree Car Kit in a vehicle. Faulty installation may invalidate the warranty. Make sure authorised personnel check the Car Kit s installation regularly. Aircraft safety Switch off your Orange phone when in any aircraft. The use of any cellular phone in an aircraft may be dangerous to the operation of the aircraft, disrupt the cellular network, and is illegal. Failure to observe this instruction may lead to suspension or denial of Orange phone services to the offender, or legal action or both. Explosive materials Users are advised not to use the phone when at a petrol station or other refuelling point. Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress. Non-ionising radiation As with other mobile radio transmitting equipment, users are advised that for the satisfactory operation of the phone and for the safety of the personnel, it is recommended that the phone should only be used in the normal operating position. Reliability of connection in case of emergency Emergency calls (999 or 112 in the UK or 112 only outside the UK) can be made from the phone in the network's service areas. 8 TUV Key in the emergency number (999 in the UK) and press the Handset key. Emergency is displayed. When making an emergency call, remember to give your name and mobile telephone number as well as the location of the incident, as succinctly as possible. Your phone may be the only means of communication at the scene of an accident so do not cut off the call until given permission to do so. Note that when using the phone in an uneven terrain or close to large buildings its operation may be affected. 44

45 Coverage Care and Maintenance We are constantly increasing and improving the Orange network. A map which shows the areas currently covered is included with your phone. Please ask your Service Provider for up to date details of coverage. All products using radio technology including TV sets and car radios can be affected by local physical conditions and the weather which can interfere with the radio signals. Whilst we make every effort to ensure that our coverage maps are accurate, local problem areas can occur if the radio signal is shielded by physical obstructions, e.g. tall buildings, pylons or hills. As with other mobile phone services, Orange may be affected in tunnels, dips, cuttings and wooded areas. Atmospheric conditions such as thunder and even rain can weaken the radio signal, particularly in areas of variable coverage. In-car use When using your phone in your car, the vehicle s bodywork acts as a metal shield which will adversely affect the signal. Use of a Handsfree Car Kit will allow you to make calls safely whilst in your car and the external antenna provided with the car kit will improve reception. Please see page 60 and 61 or contact your Service Provider for details of our range of car kits. If you have problems making calls from your car and do not have a car kit, we recommend you stop the car and try again once stationary from outside the vehicle. In-building use In some cases use of your Orange phone will be impaired inside buildings without external antennae because radio waves can be adversely affected by walls and other solid obstructions. The signal can often be improved by moving near to the perimeter of the building, particularly by a window, where the signal is strongest. To get the most from your phone we suggest you note the following advice: Do not handle the phone roughly. Avoid knocking or dropping the phone. Whenever possible, keep the phone dry. If the phone gets wet wipe it off immediately. To keep the phone clean, wipe it with a soft cloth. If the phone appears not to be working properly or you are unable to make calls, please refer to the trouble shooting section. If not resolved contact your Service Provider. 45

46 12 Accessories In this section we briefly describe the extensive range of accessories available for your phone. Full information on using each accessory is included with each product. The accessories are available from your Service Provider.

47 Accessories for the Ericsson Orange Phone Slim Battery This battery is for use with your Ericsson Orange phone. When fully charged, it offers up to 100 minutes talk time or up to 16 hours standby time. Rapid Travel Charger The Rapid Charger can be used to fully charge either the standard battery (in 1 hour) or extended battery (in 2 hours). The charger also powers the phone for use when your battery is flat by plugging into the base of your Orange phone whilst the battery is attached. Desk Top Multi-Charger The Desk Top Charging Stand will hold a phone and a spare battery and allow you to charge both slim and extended batteries. The rear slot allows you to condition a battery by fully discharging it and charging it again, a process which will help to prolong its life and increase talk time. Extended Battery For those who anticipate heavier phone usage, the extended battery offers up to 200 minutes of talk time or up to 32 hours of standby time. 48 Note: Battery operating times can be reduced by poor/variable coverage, for example inside a building or when mobile. The phone must be switched on whilst the battery is charging. Avoid exposing the battery to extreme temperatures. Do not dispose of batteries in a fire! All batteries should be recycled when ready for disposal. Rechargeable batteries are harmful to the environment if not disposed of correctly or recycled.

48 Accessories for the Ericsson Orange Phone Cigar Lighter Charger The Cigar Lighter Charger is for use with your Orange phone and a 12 volt vehicle. It allows you to charge your Orange phone battery from the cigar lighter socket available in most cars. Handsfree Car Kit The Handsfree Car Kit allows you to safely take calls whilst driving your car, and improves signal reception. It will also charge your phone s battery. When your phone is inserted in the unit, you can make and receive calls in the usual way, speaking into a microphone that is fitted to the sun visor or windscreen pillar of your vehicle. Portable Handsfree Unit This unit allows total handsfree use of your phone in any situation. The kit includes a discreet earpiece, a small microphone that will clip to shirt or tie, and a connector to attach the phone. Combined with the Battery Belt Clip it gives you a practical handsfree unit that allows you to walk and talk at the same time. When used in conjunction with the Cigar Lighter Charger you have a high quality, inexpensive car kit. 49

49 Accessories for the Ericsson Orange Phone Silent Alert The Silent Call Alert is a small connector that can be attached to the bottom of the telephone. With the Silent Call Alert attached, the user will be made aware of an incoming call by vibrations from the connector. See your local stockist for details of accessories or contact your Service Provider. Please refer to your Price Guide for cost of accessories Products may vary from the illustrations shown here 50

50 Glossary, Trouble Shooting 13

51 Glossary The Display SIM Card The SIM (Subscriber Identification Module) Card is a powerful computer chip which personalises your phone. When you register your phone you will be asked which services you require. This information is processed then sent back to your SIM Card via your phone (see p.8). PIN Code The PIN (Personal Identification Number) Code is a security feature for the SIM Card. If enabled (see p.37) a code number will be requested each time your phone is switched on. Scrolling Scrolling describes the function of viewing information, either a list of names, phone numbers or menu choices. The entries are first viewed as a continuous loop, eventually returning to the first entry you viewed. This function can be accessed by the scroll keys marked with an up arrow and a down arrow (see p.11). DTMF Tones DTMF (Dual Tone Multi-Frequency) Tones are the different sounds produced when pressing different keys on the phone. Letters on keys Press the appropriate key, 1-9 or 0 (repeatedly), until the desired letter, character or digit appears in the display. 1 Space -?!,. : " ' ( ) 1 2 A B C Å Ä Æ à Ç 2 3 D E F è É 3 4 G H I ì 4 5 J K L 5 6 M N O Ñ Ö Ø ò 6 7 P Q R S ß 7 8 T U V Ü ù 8 9 W X Y Z / $ % To enter lower-case letters Enter the letter, for example an A, and then press. An a appears. * Lower-case letters will now appear until you press * again. Future Sevice Area Information - this submenu option will be found under the mail menu. L2 Orange 12 : 30 This antenna symbol indicates the strength of the signal received by your phone. The more bars that are lit, the better the signal in the area. If the signal is poor, you can try moving the phone to improve reception. Indicates the charge level of the battery. The fuller the battery, the better the battery charge. Indicates that you have received and can listen to a voice message by calling your Answer Phone. Indicates that a text message has been received and can be read. A flashing indicator means that the memory reserved for messages is full and no more messages can be received. Indicates that an All Calls call divert has been set up. Indicates current selected line. Indicates alarm is on : 30 Displays the time. To change the display see p.34

52 Trouble Shooting Can t make calls Is your phone switched on? Is your battery charged? Check the number you are calling Are you in coverage? Did you press the blue Handset key? Do you hear 3 rising tones? Do you hear rapid beeps? Do you hear a continuous tone? Is there one-way speech only? Are calls dropping? Press the NO key for a few seconds. The first charge should be for 16 hours. Use the full STD code even if it is a local number. Remember to use the new format e.g Is it an international or premium rate call? If so, you must contact your Service Provider to have this service unbarred. A deposit may be required. Is Orange shown on the display? If in a building, move to a window where the signal will be stronger and try again. If in a car without an external antenna, stop the car, get out and try the call again. You must press this after keying the phone number. Note: to redial the last number, press the blue Handset key twice, once to retrieve the number, the second to dial it again. This indicates a temporary call set-up problem try moving to another location, then retry. This means that somewhere along the route of a call a network is busy. Hang up and try again. The number you have called is unobtainable. Check it and redial. Move to an area of better coverage then continue the call once stationary. If this doesn t work, terminate the call and retry. This is more likely in cars and buildings when not using an external antenna. 53

53 Trouble Shooting There is an unusual ring tone Ringing tones do vary from network to network. Can t receive calls Are you in coverage? Is there a on the display? Is there one-way speech only? Are calls dropping? Is Orange shown on the display? If in a building, move to a window where the signal may be stronger and try again. If in a car without an external antenna, stopping the car and getting out may improve your signal. This means that you have diverted all your incoming calls to another number. Go to DIVERT and choose All Calls, Cancel. This is more likely in cars and buildings when not using using an external antenna. If in a building move to a window. if in a car, stopping and getting out may improve the signal. When I receive a call the phone doesn t ring Is Answer? on Line 1/2 displayed on your phone? If so Ring level may be switched to off. You will need to change this in the Settings main menu option. Battery How long should I charge my battery the first time? For 16 continuous hours. The phone must be switched on whilst charging. Why don t I seem to get as much battery life as the manual says? The phone uses battery power whenever it is switched on, even on standby (switched on but not in use to make or receive calls). Battery charge is used whenever you make or receive calls. As a rough guide, 5 minutes talk time reduces the available standby time by approximately 1 hour. Use of any of the functions, such as the memory, reduces the available charge. In areas of variable coverage the phone constantly searches for the strongest signal which may increase the amount of power used. Remember, the expected battery lifetimes are only achievable under optimum conditions. (See p.6). 54

54 Trouble Shooting Security codes How can I increase the amount of battery life? My phone doesn t seem to be charging What are all the codes for? My Handset lock code and/ or PIN have changed My phone won t accept the codes My phone is blocked I can t change my PIN Pin Blocked or Enter Unblocking Key Once a week, discharge the battery fully then recharge it to condition it. You can discharge the battery by leaving the phone switched on until it turns itself off or by using one of the special charging accessories (contact your Service Provider for details). Is the phone swithed on?the phone must be switched on for charging. Check whether the bars on the right hand side of the display are filling and emptying continuously. Remove the battery from the phone and check that the copper contacts are clean. If necessary, clean them with a pencil eraser then replace the battery. Does the 3 pin electrical socket that the charger is plugged into work with other appliances? Note: It is normal for the phone to get warm when charging. Full details are given in chapter 9 of this guide. If you change your codes, note them down on the label and keep it in a secure place. If you do get into difficulties using any of the security features, check chapter 9 or contact your Service Provider. Have you had a replacement phone or SIM Card? If so, the codes will change. The phone Lock code is set to If you change this code and then forget it you will have to return your phone to your Service Provider. The other codes will be reset to the default check chapter 9 in this Guide. Key the codes in using the number keys and press. If you have problems after 2 attempts, call your Service Provider. You may have keyed an incorrect code too many times. Contact your Service Provider to unblock your phone. Check that you have the PIN facility on. (The PIN can be changed when the card lock is deactivated.) This means you have entered the PIN incorrectly three times. Please contact your Service Provider. Do not enter any other codes as they may irreversibly block your SIM Card. 55

55 Trouble Shooting Answer Phone What is the spool symbol on my display? Why does it take so long for the spool to appear and alert me to a new message? Why have my messages disappeared? I don t want calls to go to my Answer Phone I thought Answer Phone was free but there are charges on my bill My PIN Password won t work I can t retrieve my messages from a fixed line phone My spool symbol won t clear This means that you have one or more new messages on your Answer Phone. Select Call Ans Phone from the main menu. Alternatively ring 123 from your Orange phone or from any other phone to listen to your messages and follow the simple recorded instructions. Once you have saved or deleted the message the spool symbol will disappear. If you simply listen to the message, the spool symbol will remain on the display. The Network attempts to send the spool symbol to your phone as soon as the message is received. If the symbol cannot be delivered, e.g. your phone is switched off or you are out of coverage, there is a cycle of retry attempts. New messages are automatically kept for 21 days and then deleted. If you save a message it will be stored for 7 days, then deleted. If you are out of coverage or your phone is switched off, or you don t answer you re phone, Orange automatically diverts your callers to your Answer Phone. If you wish, you can use the Divert menu to divert your calls to another number. This will take priority over the Answer Phone. Alternatively, contact your Service Provider to switch the automatic call divert to Answer Phone off permanently. There is no monthly charge to leave messages on the Answer Phone service (unlike many other networks) but it costs you 7.5p* per minute to call and listen to your messages. It is these call charges that appear on your bill. Note: These call charges are not included in your Price Plan s inclusive minutes. You must key in your PIN Password, the system cannot recognise a spoken voice. If you have forgotten your password contact your Service Provider. For your security, before you can do this you must set up a password (PIN). This can only be set up from your Orange phone. You can only retrieve messages if the phone you are calling from is a DTMF tone phone (i.e. it generates DTMF tones when you press the keys). Check that you have deleted or saved all previous messages. If you have Line 2 you may have to change lines. 56 *Price excludes VAT and is correct at time of going to press.

56 Trouble Shooting Memory All the numbers I had stored have disappeared Can I stop sending Caller id for numbers in memory? My caller s name is not appearing even though it s in my memory You may have had a replacement SIM Card recently? Yes, you can reprogram the numbers with 141 at the beginning. Make sure that the name and its number is stored together in one memory position only. Call Diverts is on my display This means that you have diverted all your incoming calls to another number using the Call Divert menu. I am not receiving any calls Why can t I cancel the divert? I don t want calls to divert to my Answer Phone Is there a on your display? If so you have diverted all your calls to another number. Use the Call Divert menu to cancel the divert To cancel the divert use the Call Divert menu. If you are out of coverage or your phone is switched off, or you don t answer your phone, Orange automatically diverts your call to your Answer Phone. If you wish you can divert your calls to another number (see p.33). Alternatively, contact your Service Provider to switch the automatic call divert to Answer Phone off permanently. 57

57 Trouble Shooting Call Waiting I have Call Waiting but callers are transferred to my Answer Phone I have Call Waiting but callers are cut off If you don t answer your phone within 30 seconds (default setting), callers will be transferred to Answer Phone. Make sure you switch between the two calls using the blue Handset key - the red one will terminate the current call. Phone and display What is the spool symbol? What is the envelope symbol? The envelope is flashing This means that you have one or more new messages on your Answer Phone. Ring 123 from your Orange phone or from any other phone to listen to your messages and follow the simple recorded instructions. Once you have saved or deleted the message the spool symbol will disappear. If you simply listen to the message, the spool symbol will remain on the display. This shows you have received a text message. Refer to the Messages section in this Guide for details about how to read or delete the message. Ensure if you delete a message that Erased is displayed. This means that the text message memory is full. Read and clear your messages (see p.28). PIN blocked Unblocked Code? Insert Card The SIM Card has been blocked by repeated entry of incorrect codes and a replacement is required. A charge may be applied. You may have inserted the wrong SIM Card into your phone. Check there is a SIM Card in the holder. The phone is not reading the SIM Card correctly. Try turning the phone off and on again. Contact your Service Provider. is on my display This means that you have diverted all your incoming calls to another number. To cancel the divert, select the All Calls submenu from the Divert main menu and scroll to Cancel (see p.33). 58

58 Trouble Shooting The earpiece volume is too quiet The ring tone is too quiet Use the scroll keys during a call to increase the earpiece volume, when in a call. Select the Ring Level submenu from Settings and use the scroll keys to adjust the volume. Line Two* Do diverts set up on one line affect the other? I have Call Waiting but can t switch between calls on Line One and Two Can I have Line 2 only? I cannot change to Line 2. No, diverts and other phone settings such as ring tones have to be set for each line independently. This is correct. Call Waiting will not work across the lines. You can end call 1 on Line One and accept a call on Line Two (press 1 followed by the Handset key). No. This is not possible. Have you subscribed to Line Two? Check that Line 2 is not locked. *Only available on subsciption 59

59 Index A Accessories 48 Active Line 40 Alarm 34 Answering a call 15 Answering service 26 Any key answer 32 B Barring Call Barring 36 Battery charging 6 operating times 6 removing/replacing 7 Busy divert on 33 C CLR key 11 Call Answering service 26 Call divert 33 all calls 33 if unreachable 33 on busy 33 when not answered 33 Cancel Divert 33 Call Barring 36 Call times 38 Call Waiting 19 & 37 Calls 13 answering a call 15 divert to another number 33 divert to Answer Phone 33 making a call 14 Caller id 14 Cancel divert 33 Care and maintenance 45 Charging the battery 6 Clock 34 Codes changing 37 Copy between SIM Cards 24 Coverage 45 Customise line name 40 D Dialling 14 restricted 36 speed dialling by position number 23 Disabling the keypad 16 Display icons 52 Divert all calls 33 cancel 33 if unreachable 33 on busy 33 to another number 33 to Answer Phone 33 when not answered 33 E Enabling keypad 16 Call 13 Erasing stored information 23 G Getting Started 5 Glossary 52 H Hold call on hold 19 K Keypad lock (Auto) 32 sound 32 L Language 32 Last call time 38 Last dialled number 15 Last missed 15 Lights 32 Line name 40 Line selection 40 Lock auto 37 full 37 M Making a call 14 Memory copy 21 phone 21 SIM card 24 Menu Display 11 map 18 Message Services answering service 25 settings 25 message indicators 26 Orange Messaging 27 Messages message type 30 message validity period 30 reading options 29 text 28 writing a message 29 Minute minder 32 Moving stored information 24 N Name storing 22 Notepad 24 Number changing stored number 24 last dialled 15 own number 32 storing number 22 O Orange Messaging 27 Orange subscription 8 Own number 32 60

60 Index P Password 25 PIN code 37 Phone lock Auto 37 Full 37 R Read text message 29 Recall last dialled number 15 Recall last missed call 15 Remove/replace battery 7 Remove/replace SIM Card 8 Ringing level 32 Ring type 32 Restricted dialling 36 S Scrolling 19 Security phone 37 SIM 37 Select line 40 Sending text messages 30 Show own number 32 SIM Card removing/inserting 8 subscription 8 Speed dial by position number 23 Store name and number 22 Stored information changing 24 erase 23 moving 24 T Text messages indicators 28 reading 29 sending 30 writing 29 Time counters 38 U Usage of your phone 44 V Voice mail 25 W Waiting call 19 & 37 Warning tones 7 Writing a text message 29 61

61 The information contained within this user guide is correct at time of going to press, but Orange reserves the right to make subsequent changes to it and services may be modified, supplemented or withdrawn. April 1996 Orange Personal Communications Services Limited Orange is a trade mark of Orange Personal Communications Services Limited

62 PSDM166.APR96(SP) PCN-XXXXX