DEPARTMENT OF SOCIAL SERVICES QLD STATE OFFICE. A summary of DSS funded services in North Queensland

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1 DEPARTMENT OF SOCIAL SERVICES QLD STATE OFFICE A summary of DSS funded services in North Queensland

2 Department of Social Services We aspire to be Australia s pre-eminent social policy agency Our mission is to Improve the lifetime wellbeing of people and families in Australia Our responsibilities include Families and Children Housing Support Seniors Communities and Vulnerable People Disability and Carers Women s Safety Mental Health Settlement and Multicultural Affairs Ageing and Aged Care Review of Australia s Welfare System Early Childhood Updated May 2015 Page 1 of 20

3 Contact the Department Queensland State Office Details Brisbane Level Creek Street Brisbane, QLD 4000 GPO Box 9820 Brisbane QLD 4000 Ph: Website: Level Stanley Street, QLD 4810 PO Box 2018, QLD 4810 Ph: Website: enquiries To send to staff in the Department, use the following template: firstname.lastname@dss.gov.au enquiries To send to staff in the Department, use the following template: firstname.lastname@dss.gov.au Updated May 2015 Page 2 of 20

4 Families and Children Activity name and description Activity provider Phone Address Serviced regions/towns/communities Communities for Children (CfC) Facilitating Partner Services develop and facilitate a whole of community approach to support and strengthen local service networks that contribute to child safety. Children and Parenting Support Provide an opportunity for parents and caregivers to develop social and support networks to assist with effective parenting skills, confidence and self-esteem. Playgroups also provide an opportunity for children to learn through play and develop their social, emotional, cognitive and physical skills. Family And Relationships Services Provide services to vulnerable and disadvantaged families and children by providing assistance with adult relationships, counseling for children, education and broader parenting support, within significantly disadvantaged communities. Assist people with relationship difficulties better manage the personal or interpersonal issues to do with children and family during marriage, separation and divorce. Mission Australia Sturt Street, South, Yarrabah Centacare North QLD Short Street, Mount Isa Mt Isa & region The Smith Family Good Beginnings Australia Vincent State School Vincent State School Condon Rasmussan, Kirwan-East Save the Children Australia Thuringowa Drive, Kirwan Royal Flying Doctor Service (QLD) Brown Street, Normanton a Comet Avenue, Atherton Vocational Partnerships Group Shop 2, 35 Palmerston Drive, Innisfail Playgroup Association of QLD State-Wide Centacare North QLD Ross River Road, Cranbrook Miles Street, Mount Isa Cloncurry Health Precinct, Scarr Street 26 Dutton Street, Normanton Centacare Aplin Street Bowen, Ayr, Charters Towers, Collinsville Carpentaria, Etheridge-Croydon Atherton, Tully, Herberton, Innisfail, Mareeba Outback North QLD, Charters Towers, Drought Assistance Boulia, Bourke, Carpentaria, Croydon, Doomadgee, Mount Isa Relationships Australia A Powell Street Bowen 50 Paxton Street 125 Grafton Street Level2 45 Victoria Street Mackay Level1 43 Thuringowa Drive Specialist Family Violence Service Services are available to communities, families and clients who are experiencing high and complex needs (such as Centacare North QLD Miles Street, Mount Isa Cloncurry Health Precinct, Flinders, Mornington Island, Mt Isa, Cloncurry, Richmond, Doomadgee, Carpentaria, Burke, Updated May 2015 Page 3 of 20

5 mental health, drug and alcohol issues, and family violence) and require more intensive access to support. Early Intervention Support to Vulnerable Families with Children and Young People who are at risk of showing early signs of, or are at risk of developing, mental illness Services provide a range of flexible, responsive, non-clinical mental health support services to meet the needs of children and young people affected by, or at risk of, mental illness, and their families and carers. Family Relationship Centres Assist families to strengthen relationships and deal with relationship difficulties through information, advice and dispute resolution. FRCs also give separating families help to achieve workable parenting arrangements Scarr Street Ross River Road, Cranbrook Dutton Street, Normanton 32 Brown Street, North and West Remote Health Normanton Ltd Enid Street, Mount Isa Northern Australia Primary Health Headspace Riverway, Thuringowa Central Carpentaria Aftercare Bruce Highway South Centacare North QLD Ross River Road, Cranbrook Miles Street Mount Isa region Centacare Rockhampton Milton Street Mackay North West,, Ingham, Ayr, Charters Towers Relationships Australia Grafton Street Family Law Counselling Assist families dealing with personal and family issues or issues relating to the care of children during family separation and divorce. Children s Contact Services Assist children from separated families to establish or maintain a relationship with the parent they do not live with. National Find and Connect Assist Forgotten Australians and Former Child Migrants to trace and access their records and reconnect with their families where possible. Children s Contact Services Offers supervised contact visits and changeovers for children, separated parents and other family members after separation. Centacare North QLD Ross River Road, Cranbrook Centacare Aplin Street, Relationships Australia Multiple sites State Wide Find and Connect Telephone National Mackay Children s Contact Service Boddington Street Mackay North West, Regional Family Dispute Resolution Assist separating families to resolve disputes relating to Centacare North QLD Miles Street, Mount Isa Cloncurry & Mount Isa Updated May 2015 Page 4 of 20

6 separation and divorce and improve post-separation relationships. Housing Activity name and description Activity provider Phone Address Serviced regions/towns/communities Reconnect Program Community-based early intervention services to assist young people aged 12 to 18 years who are homeless, or at risk of homelessness, and their families. Assists young people stabilise their living situation and improve their level of engagement with family, work, education, training and their local community. Centacare North QLD Miles Street Mount Isa Queensland Youth Services Inc /54 Keane Street, Currajong Community Capability and Vulnerable Activity name and description Activity provider Phone Address Serviced regions/towns/communities Emergency Relief Funding is provided to a range of community and charitable organisations to provide emergency assistance to people in financial crisis. Assistance includes food parcels, clothing, transport, chemist vouchers, help with accommodation, payment of bills, budgeting assistance and sometimes cash. Bowen Community Council (Bowen Neighbourhood Centre) Williams Street, Bowen Mackay Centacare Aplin Street,, Yarrabah Roman Catholic Trust Corporation for the Diocese of (North West Queensland Indigenous Catholic Social Services) Charters Towers Neighbourhood Centre Clermont Community Housing and Other Services (CCHAOS) Stanley street, Mount Isa QLD Outback Powell Lane Daintree Street, Clermont Mackay Coalition on Criminal Assault in The Home (NQ) Flinders Street *all victims of domestic violence* Community Services Tablelands Mabel Street, Atherton Douglas Shire community Services Association Inc. (Mossman community Centre) Mill Street, Mossman Updated May 2015 Page 5 of 20

7 Eacham Community Help Organisation Inc. Emergency & Long Term Accommodation Moranbah Inc. Hinchinbrook Community Support Centre Inc. Innisfail Youth and Family Care Inc. Mareeba Information and Support Centre Inc. Marlin Coast Neighbourhood Centre Inc. Mt Isa Family Support Service and Neighbourhood Centre Inc. Ngoonbi Co-operative society Limited North Community Hub Inc. Palm Island Community Company Limited Port Douglas Community Services Network Inc. (Port Douglas Neighbourhood Centre) English Street, Malanda Arcade Town Square, Moranbah 71 Road, Ingham 2/28 Rankin Street Innisfail 16 Danelle Street, Innisfail 122 Walsh Street, Mareeba 205 Reed Road, Trinity Park 14A Hilary Street, Mount Isa 36 Coondoo Street Kuranda Updated May 2015 Page 6 of 20 Mackay QLD Outback Palm Drive, Deeragun Ravenshoe Community Centre Inc Saint Vincent de Paul Lot 68 Beach Road, Palm Island 6-10 Mowbray Street, Port Douglas 3 Bolton Street, Ravenshoe *non ATSI clients can apply* Mackay Outback QLD The Trustee for the Salvation Army Telephone assessment Aboriginal and Torres Strait Islander Corporation for Charles Street

8 Health Service Tully Support Centre Bryant Street, Tully Warringu Aboriginal and Torres Strait Islanders Corporation Wee Care Family Whitsunday Community Services Inc. (Whitsunday Neighbourhood Centre) Whitsunday Crisis & Counselling Service Inc CONFIDENTIAL ADDRESS First Street Railway Estate Lot 2 Hazelwood Court Cannonvale Shop Shute Harbour Road, Cannonvale Bowen Neighbourhood Centre, 20 Williams Street *female domestic violence victims & their children only* Mackay Mackay Womens Centre Gatton Street *women & families experiencing / at risk of domestic violence or homelessness* Woompera Muralug cooperative Society Ltd. Youth Service Providers (Youthlink ) /25 Grafton Street Severin Street *12-24 year olds* Financial Counselling & Capability Provide direct casework or one on one intensive support including: advocacy and / or negotiation; assistance with budgeting and money management; referrals to other services; and networking / liaison with relevant providers. Indigenous Consumer Assistance Network Ltd Free call enquiry line All sites *non ATSI clients can apply* /192 Mulgrave Road Palm Island Prisoners Legal Service Inc Telephone service only, The Trustee for the Salvation Army Telephone assessment Uniting Care Community Save The Children Australia Aumuller Street, Bungalow Updated May 2015 Page 7 of Ross River Road Tafe, Green St, Normanton Lot 2 Mukakiya Street, Mornington Island Outback QLD Lot 2 Goodeedawa Road Doomadgee Aurukun Hope Vale, Aurukun, Mossman, Coen

9 Cape York Partnerships Coen Hope Vale Mossman Disabilities and Carers Activity name and description Activity provider Phone Address Serviced regions/towns/communities Personal Helpers and Mentors Providers deliver practical support to people whose lives have been severely affected by mental illness. In particular, the initiative supports vulnerable groups such as humanitarian entrants, Indigenous Australians, people who are experiencing, or at risk of, homelessness and people living in regional areas who often have difficulty accessing services. Worklink Bhama Ngappi Ngappi Farm Yarrabah Rankin Street, Innisfail Cassowary Coast Royal Flying Doctor Service (QLD) Aurukun Wellbeing Centre Kang Kang Street Aurukun Aftercare McLeod Street Anglicare North Queensland Ltd North and West Remote Health Ltd /12 Miles Street, Mount Isa 32 Brown Street Normanton Mount Isa & Northern, Doomadgee, Mornington Island (Carpentaria) Ozcare Mooney Street Victoria Street Mackay Supported Options in Lifestyle and Access Services Ltd Charles Street Lot 49a Beach Road Palm Island Family Mental Health Support Services Assist families with children and young people who are affected by, or at risk of, mental illness. They deliver flexible services that build on family strengths and improve resilience and family functioning. Charters Towers Neighbourhood Centre Powell Lane Charters Towers Flinders Shire Community Care Gray Street Hughenden UnitingCare Community Shakespeare Street Mackay North & West Remote Health Brown street, Normanton Carpentaria Aftercare McLeod Street Mental Health Respite: Carer Support Provides support to carers of people with a mental illness or intellectual disability, by increasing access to respite Northern Australia Primary Health Headspace Riverway, Thuringowa Central Anglicare North Queensland Ltd /12 Miles St, Mount Isa Peninsula, Mount Isa Mental Illness Fellowship of North Suite a Lake Street, Mareeba, Updated May 2015 Page 8 of 20

10 services. It is designed to provide flexibility for the carer and their care recipient through a brokerage service delivery model, as well as increasing the supply of respite options through direct service funding. Queensland Inc. Supported Options in Lifestyle and Access Services Inc /41 Gregory Street Mackay, Sarina a Cambridge Street Charles Street, Aitkenvale Burdekin Flexi QLD Ross Street Ayr Northern QLD Ingham Disability Support Service Herbert Street Ingham Charters Towers Neighbourhood Centre Powell Lane Charters Towers National Disability Advocacy Program Provides people with disabilities access to effective advocacy that promotes, protects and ensures their full and equal enjoyment of all human rights and enables community participation. Uniting Church in Australia Property Trust (Q.) Rights in Action Inc Independent Advocacy in the Tropics Far North QLD / Martyn Street (Peninsula) 25 Wellington Street Level 6, 31 Leichhart Street Ground Floor, 88 Abbott Street, 2/ Ross River Road, Mundingburra Mackay, Yarrabah, Atherton, Mareeba, Hinchinbrook, Burdekin, Palm Island, Charters Towers, Cassowary Coast Respite Support for Carers of Young People with Severe or Profound Disabilities (RSCYP) Provides immediate and short-term respite to carers of young people with a severe or profound disability. The program facilitates access to information, respite care and other support or assistance appropriate to the individual needs and circumstances of both carers and care recipients. Uniting Church in Australia Property Trust (Q.) / Martyn Street (Peninsula) 25 Wellington Street Mackay Level 6, 31 Leichhart Street Assistance For Young Carers This is a sub program of the Support For Carers. The Young Carers Respite and Information Services Program assists young carers who need support to complete their secondary education or vocational equivalent due to the demands of their caring role. Young carers up to and including 25 years can access information, advice and referral services, including referral to counselling, to support them in managing the challenges they face as part Uniting Church in Australia Property Trust (Q.) / Martyn Street (Peninsula) 25 Wellington Street (Northern) Mackay Level 6 31 Leichhart Street Updated May 2015 Page 9 of 20

11 of their caring role. National Auslan Interpreter Booking & Payment Service Interpreter service for deaf adults & deaf children requiring interpreter services for private health care appointments. Free services can be accessed by Aboriginal and Torres Strait Islander people. Wesley Mission Brisbane National service Disability Employment Services Activity name and description Activity provider Phone Address Serviced regions/towns/communities Disability Employment Services Employment Support Services (DES-ESS) Assist job seekers with permanent disability and an assessed need for regular and ongoing support in the workplace. Providers are able to provide assistance to people whose job is at risk because of their disability. They also offer Employment Assistance to participants until they are ready to start working towards an outcome such as a sustainable, quality job or full-time education. Disability Employment Services Disability Management Services (DES-DMS) Job Futures (SEQ) Max Employment Mylsestones Employment (Cerebral Palsy League) West St Mount Isa Ross River Road /44 Thuringowa Drive /282 Ross River Road Flinders Street Thuringowa Drive Ground Floor, 120 Bunda Street Shop 5, 36 Kings Road NQ Employment Casey Street Spinal Injuries Assoc. (Employment Options) Ross River Road STEPS Disability QLD Inc Ross River Road APM Level1, Suite Ross River Road Lake Street Job Futures (Worklink) Lyons Street EPIC Employment Abbott St Ostara Australia Suite 9 82 Grafton Street Job futures (Community Solutions) Sydney Street Mackay, Capricornia IDEAL Placements Victoria Street Mackay Work Connection Max Employment Shop 21/230 Shute Harbour Road Ground floor 280 Flinders Street Cannonvale Updated May 2015 Page 10 of 20

12 Assist job seekers with disability, injury or health conditions who are not expected to need long-term support in the workplace but may need regular flexible support to keep a job. NQ Employment Casey Street STEPS Disability QLD Inc Ross River Road APM Level1, Suite Ross River Road Lake Street /121 Chute Harbour Road Cannonvale Job Futures (Worklink) Lyons Street Max Employment Bunda Street IDEAL Placements Victoria Street Mackay Job Futures (SEQ) West Street Mount Isa Settlement and Multicultural Affairs Activity name and description Activity provider Phone Address Serviced regions/towns/communities Settlement Grants Services provide assistance for eligible clients to become self-reliant and participate equitably in Australian society as soon as possible following their arrival to Australia. Strengthening Communities Fund community groups and organisations to deliver projects that address local community relations issues and provide opportunities for Australians of all backgrounds to come together and experience different cultural heritages and traditions. Centacare Aplin Street Intercultural Centre 2/276 Charters Towers Road, Hermit Park Northern QLD, North West Multicultural Support 63 Ross River Road, Group Mundingburra North West Numerous Cape sites Cape York QLD Police-Citizens Youth Welfare Lot 2 Wellington Street Association MacNamara Street Hope Vale gym Hopevale Port Kennedy Association Douglas Street, Thursday Island Torres Strait Islands Australian Red Cross Society Bryant Street Tully Aged Care Activity name and description Activity provider Phone Address Serviced regions/towns/communities Home Care Packages (HCP) Aurukun Shire Council Lot 805 Kang Kang Road Aurukun Community Aged Care Service Updated May 2015 Page 11 of 20

13 Provide a co-ordinated package of services tailored to meet specific care needs. Services are designed to help a person stay at home for as long as possible and give them a choice and flexibility in the ways that care and support is provided. Pormpuraaw Community Council Thinraathin Street Pormpuraaw Nelson Street Mackay Mackay Hospital & Health Service Taylor Street Proserpine Ravenshoe Rural & Remote Aged Care Cnr Herbert & Grigg Street Ravenshoe Richmond Shire Council Goldring Street Richmond D&R Community Services PL Draper Street, 65 Landsborough Street Gunnalinga Drive, Cape York DRCS Gulf Lands Home Care Normanton Ngooderi House Doomadgee Lardil Street, Gununa Kuba Natha Ccp Mornington Island Ethnic Community Care Links Inc Girudala Community Co-Operative Society Ltd Riverside Boulevard George Street Bowen Glendale RV Syndication Pty Ltd /871 Riverway Drive Mercy Health Home and Community Care Lyons Street Flinders Shire Council Kowanyama Aboriginal Shire Council Gray Street Hughenden Cnr Pindi & Ogimburngk Streets Kowanyama Bowen Old Peoples Home Society West s Lane Bowen Northern Peninsula Area Regional Council Mapoon Aboriginal Council Mackay Yamadi Lera Yumi Meta Assoc Inc Adidi Street Bamaga Red Beach Road, Mapoon Weipa /46 Macalister Street Mackay Moun-Ding Street, Mission Weipa Updated May 2015 Page 12 of 20

14 Napranum Aboriginal Council Northern Regional Aboriginal & Torres Strait Islander Corporation Torres Strait Island Regional Council Ozcare river /67 Leyland Street Victoria Parade Thursday Island Martin Street Mooney Street Victoria Street Mackay The Bur-Del Co-Operative Advancement Society Limited Graham Street Ayr Wujal Wujal Aboriginal Shire Council Hartwig Street Wujal Wujal Home and Community Care (HACC) Services support older people to stay at home and be more independent in the community. Provides basic maintenance, support and care services to assist people to remain in the community. The services focus on supporting different areas of need that an individual may have due to a limitation in their ability to undertake tasks of daily living. St John s Community Care Limited Atherton District Meals on Wheels Cnr Kamerunga & Fairweather Roads, Redlynch Louise Street Atherton Aurukun Shire council Kang Kang Road Aurukun Babinda District Meals on Wheels Inc. Bowen Meals on Wheels Broadsound Coastal Community Development Association Inc Burdekin Community Association Inc c/- Babinda Hospital Babinda Burke Shire Council and District Aboriginal & Torres Strait Islanders Corporation for Elders Cnr Brisbane & William Streets 10 Old Bruce Highway, Carmila Queen Street Ayr Lot 65 Musgrave Street, Burketown Bowen Mackay Burke Shire Little Spence Street Sheridan Street Updated May 2015 Page 13 of 20

15 Munro Street Babinda & Hinterland Health Service District Hospital Street Innisfail Hospital Mossman Innisfail Cnr Jack & Louise Streets Atherton Meals on Wheels Cnr Scott & Severin Streets Lot 407 John Evans Drive Weipa Torres and Cape Hospital & Health Service Armbrust Street Coen Cardwell Meals on Wheels Charters Towers Meals on Wheels Warringni Aboriginal & Torres Strait Islander Corporation Chjowai Housing Cooperative Society Limited Clermont Meals on Wheels Collinsvale and Scottville Meals on wheels Association Community Accommodation & Support Agency Community Emergency Support Centre Inc Cooktown Multipurpose Centre, 48 Hope Street Cooktown /131 Victoria Street Cardwell King Street Charters Towers Boundary Street Charters Towers Mcgowan Drive Innisfail Francis Street Clermont Community Services Tablelands Hillside Haven, Peter Delamothe Road Collinsvale /54 Gregory Street Mackay Morehead Street 13a Atherton-Herberton Road Atherton D&R Community Services Pty Ltd Draper Street, Northern, Peninsula, Douglas Shire Meals on Wheels Inc Maxwell Street Mossman Updated May 2015 Page 14 of 20

16 Eacham Community Help Organisation English Street Malanda Endeavour Foundation (?) Lot 1 Abell Road Cannonvale Ethnic Community Centre Links Inc Shop 4, Riverside Boulevard Flinders Shire council Gray Street Hughenden Girudala Community Co-Operative Society Limited Goobidi-Bamaga Community Advancement Cooperative society Limited Herberton Meals on Wheels Hinchinbrook Aboriginal & Islander Housing Cooperative society Ltd George Street Bowen Shop 4, 1 Front street, Mossman Herberton Hospital Herberton Gedge Street Ingham Cairn, Goobidi-Bamaga Hinterland Community Care Inc Murphy Street Dysart Hope Vale Aboriginal Shire Council Thiele Street Hope Vale HTM Community Transport Inc Loughnane Court Mackay Ingham Meals on Wheels Gedge Street Innisfail Innisfail Meals on wheels Kowanyama Aboriginal Shire Council Laura and District Health Action Association Inc Rankin Street Innisfail Lot 41 Chapman Road Kowanyama 1 Terminus Street Laura b 127 Anderson Street Manunda Life without Barriers /12 Grendon Street Mackay Suite 1, 3 Ramsey Street Annandale Lockhart River aboriginal Shire Council Piiramo Street Lockhart River Updated May 2015 Page 15 of 20

17 Mackay Community visitors Association Inc. Mackay hospital & Health Mackay Meals on wheels Association Mackay Yamadi Lera Yumi Meta Association Inc. Magnetic Island Community Care Inc Marryatt Street Mackay Francis Street Clermont Nelson Street Mackay Cnr Herbert & Taylor Streets Proserpine Shakespeare Street Mackay Level 1, 46 Macalister Street Mackay Apjohn Street Magnetic Island Mapoon Aboriginal Shire Council Red Beach Road Weipa Mareeba & district Elders Aboriginal & Torres Strait Islanders Corporation Marlin Coast Meals on Wheels Sutherland Street Mareeba Pecton Close Trinity Beach McKinlay Shire Council Burke Street Julia Creek Meals on wheels mission Beach Boyett Road Mission Beach Mitakoodi Aboriginal Corp King Street Cloncurry Mount Isa Meals on Wheels Mt Isa Community Development Association Inc Brilliant Street Mount Isa Old Court House, Isa Street Mount Isa Mudth-Niyleta A&TSI Corporation Central Street Sarina Mutkin Residential & Community Aged Care Indigenous Corporation Napranum Aboriginal Shire Council Back Beach Road Yarrabah Napranum Moun-Ding Road Weipa Ngoonbi Cooperative Society Ltd Coondoo Street Kuranda Updated May 2015 Page 16 of 20

18 Northern Peninsula Area Regional Council Adidi Street Bamaga Northern Regional Aboriginal & Torres Strait Islander Corporation Unit 1 67 Leyland Street Victoria Street Mackay Ozcare Martyn Street Mooney Street Pormpuraaw Aboriginal Shire Council Thinraathin Street Pormpuraaw Proserpine and District Respite Services Inc Stanbury Street Proserpine Proserpine Meals on Wheels Services A Marathon Street Proserpine Ravenshoe Community Centre Bolton Street Ravenshoe Ravenshoe Meals on Wheels Moore Street Ravenshoe Richmond Shire Council Goldring Street Richmond Centacare Oak Street Holloways Beach Marlin Coast Sarina Meals on Wheels Biltoft Street Sarina Skills Training Mackay Association Inc. St John s Community Care Limited The Bur-Del Co-operative Advancement Society Ltd Torres Strait Home for the Aged Association Inc. Torres strait Northern Peninsula Hospital & Health Service Torres Strait Island Regional Council Aboriginal & Torres Strait Islander Corporation for Women Crnr River & Tennyson Streets Cnr Fairweather Kamerunga Road Updated May 2015 Page 17 of 20 Mackay Redlynch Rankin Street Innisfail Cameron Street Ayr Douglas Street Thursday Island Thursday Island Primary Health Care Centre Ground Floor, Torres Strait Haus Victoria Parade Thursday Island Thursday Island Charles Street

19 Dalrymple Road Charters Towers Hospital & Health Service Tully Meals on Wheels UnitingCare Community Thuringowa Drive Joyce Palmer Health Service 5 Beach Road Butler Street Tully Palm Island Aumuller Street Bungalow Ross River Road Aitkenvale Aged Care Housing Assistance (ACHA) Assists financially disadvantaged older people who are homeless, or have insecure accommodation and are at risk of becoming homeless, obtain appropriate, sustainable and affordable housing and links them to care services. Uniting Church in Australia Frontier Services Wujal Wujal Aboriginal Shire Council ABIS Community Co-operative Society Mount Isa Community Development Boyd Parade Mount Isa Wujal Wujal Hartwig Street Cooktown Stanley Street Old Courthouse Building, Isa Street Mount Isa Ozcare Draper Street National Respite Carers Program (NRCP) Support and assist relatives and friends caring at home for people who are unable to care for themselves due to chronic illness, disability or frailty. Multi-Purpose Service Program (MPS) The program recognises that the delivery of some health and aged care services may not be viable in small rural and remote communities if provided separately. Multi-Purpose Services operate under the Act and deliver a mix of aged care, health and community services in rural ARC Disability Services Little Street Radcare Moore Street Ravenshoe St John s Community Care Castlereagh Street Gordonvale Martyn Street Ozcare Victoria Street Mackay Mooney Street Ethnic Community Care Links Shop 4, Riverside Boulevard Queensland Health Hospital Street Mossman Multi-Purpose Health Service Hope Street Garrick Street Cooktown Multi-Purpose Health Service Collinsvale Hospital Bloomfield Street Winton Multi-Purpose Health Service Updated May 2015 Page 18 of 20

20 and remote communities. In general they are operated by state, territory and local governments, and are primarily located in hospital settings Musgrave Street Cloncurry Hospital 1 Burke Street, Julia Creek Mckinlay Shire Multi-Purpose Health Service 14 Richmond Hill Drive Hughendon MPS Transition Care Program (TCP) Provide goals oriented, time limited and therapy focused care to help older people at the conclusion of a hospital stay Munro Street Babinda Multi-Purpose Health Service Queensland Health Local health services State - wide Residential Provide high and Low residential care services for people who can no longer live at home. Mercy Place Westcourt Gatton Street Cardwell Care Inc. Rockingham Home Jamieson Street Cardwell Carinya Home for the Aged Mazlin Street Atherton Dalrymple Villa Fraser Street Charters Towers Eventide Charters Towers Dalrymple Road Charters Towers Francis of Assisi Home Dupuy Street Mackay Good Shepherd Lodge McIntyre Street East Mackay Hillside Haven Aged Care Facility Peter Delamothe Road Collinsvale Home Hill Hostel Tenth Avenue Home Hill Hope Vale Aged Care facility Crnr Thiele & Dubhie Streets Hope Vale D&R Community Services Kuba Natha Aged Persons Hostel Lardil Street Mornington Island Loreto Home for the Aged Fulham Road Lower Burdekin Hostel a-27a Chippendale Street Ayr Mercy Place Woree Toogood Road Woree McManus Street Morinda Aged Care Masonic Care QLD Coral Trout Drive Tin Can Bay Cooloola Coast Aged Care Emerald Street Kirwan Karinga Aged Care Mt Kooyong Convalescent Home Mt Kooyong Road Julatten Murroona Gardens Wests Lane Bowen Mutkin Residential Aged Care Back Beach Road Yarrabah Updated May 2015 Page 19 of 20

21 Nanyima Aged Care Alexander Street Mirani (West of Mackay) D&R community Services Ngooderi House Hostel Lot 33 Gunnalinga Drive Doomadgee Northview Aged Care Centre Davey Street Mackay Turnbull Road Malanda Ozcare Martin Scullet Drive Port Douglas 2 Acacia Street Mundingburra Palms Aged Care Sir Arthur Fadden Parade Ingham Parklands Residential Aged Care 138 Thuringowa Drive, Facility Kirwan Proserpine Nursing Home Anzac Road Proserpine Pyramid Residential Care Centre Road Gordonvale Resthaven on Quarry Sands Terrace North Mackay Sarina Aged Residential Home Hoey Street Sarina The Good Shepherd Hostel University Road Annandale, The Laura Johnson Home Clarke Street Mount Isa Advocacy NACAP A national program funded under the Aged Care Act NACAP agencies are community-based organisations which provide client rights advice and education, promote user rights, and help users to exercise their rights. Tully & District Nursing Home Warrina Innisfail Queensland Aged and Disability Advocacy Inc. (QADA) Bryant Street Tully Warrina Street Innisfail Charles Street Innisfail State-wide *Information contained in this document is correct as of May 2015* Updated May 2015 Page 20 of 20