215 W. Ohio St. 5th Floor Chicago, IL Enterprise-Class Security, Performance and Redundancy

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1 215 W. Ohio St. 5th Floor Chicago, IL Call Us Toll-Free 1 (866) Follow Like Us facebook.com/singlehop Phoenix #1 (PHX-1) Enterprise-Class Security, Performance and Redundancy Ultra-modular design, with no single points of failure, SingleHop s newest facility is one of the largest carrier neutral data centers in the country. Phoenix 1 Database Center - 1

2 Phoenix #1 (PHX-1) Location SingleHop s newest US data center, opened in 2012, is located in Phoenix, rizona. The facility features a highly innovative and efficient modular pod-based architecture. SingleHop opened this facility in early 2012 with a starting capacity of over 2,000 servers. Due to the unique architecture, the facility can be scaled to support many more servers than its initial capacity over time, as needed, making it SingleHop s most scalable data center. Overview Information Official Name Physical Location Phoenix 1 (PHX-1) Phoenix, Z Security N Physical Guards, ccess Control, Retina Scanner, Security Cameras, Key Cards Redundant Infrastructure Max Server Capacity Test IP Minimum of N+1 redundancy on both electrical and mechanical infrastructure 2, Features 24/7 SingleHop staffing 3 separate pods Room for over 2,000 servers 56 MW of utility power Pool of multi-megawatt Caterpillar generators Diverse fiber providers include bove Net & NLayer with In-uilding connectivity from TT Level 3, Quest and others Variable frequency cooling Cisco powered network Ultrasonic humidification LED lighting Sealed and locked racks 24/7 physical security iometric scanning Digital video surveillanc Defensible perimeter 100 security cameras and much more Phoenix 1 Database Center - 2

3 Data Center Specifications Campus: 31 acres uilding: 538,000 sq. ft. uilding Material: Steel/reinforced concrete Parking: 300+ spaces ELEVTORS/VRCS: Four (4) passenger and two (2) freight Staging: 12,000 sq. ft. air conditioned and secured staging area +6,400 sq. ft. burn-in center Shipping: Seventeen (17) dock high loading bays, three (3) street level Data Center: 175,000 sq. ft. vailable Space: 40,000 sq. ft. ccess Floor Load: 1,250 lbs./tile Module Floor Load: 700 lbs/sq. ft. uilding Fire Suppression: Double pre- action dry pipe sprinklers Fire Detection: HSSD Fire Suppression: Clean gent Gas Compartmentalization: Yes (18) 24 racks Power Systems Utility: rizona Public Service Core Power: Dedicated 40 MW substation onsite with redundant 69kV transmission lines Power Conditioning: Up to 21 MW of UPS power Power ackup Generators: Up to sixteen (16) 2.5 MW Caterpillar generators Fuel Storage: Min. 72 hrs. fuel on site Power Densities: Up to 1,000 w/sq. ft. within modules Efficiency: Distribution voltage metering, high-ups and medium voltage distribution Telecommunications Fiber ccess: Four (4) diverse fiber entry vaults with twenty-four (24) 4 PVC conduits each Internet Service Providers: Multiple carriers available including: bovenet, T&T, CenturyLink, Cogent, Cox, Integra, Level(3), Paetec, SRP Telecom, TeliaSonera, tw telecom, Verizon, Western Wi-Max, XO Communications and Zayo Peering: Fabric available to data center customers Facilities: Carrier-neutral Cross Connects: Free for data center customers NP-NXX: , CLLI: PHNHZVH04 ccess Control Gated entrance Traffic bollards Digital video surveillance Onsite guard staff Onsite operations staff Mantraps iometric screening Visitor tracking 24/7 XForever TCC Lockable cabinets and modules PHX-1 utilizes IO s modular data center platform and provides unprecedented flexibility, security and energy efficiency. Cooling Systems Cooling: Fully redundant 8,000 ton chilled water plant Thermal Energy Storage: Up to 24,000 ton-hours ir Handling: Modules contain up to (8) 10-ton air handling units Piping: Welded bi-directional design Humidification: Steam canister in module ackup Water System: Minimum 72 hrs. of backup water storage onsite Water Feed: Redundant and diverse water feeds from utility Leak Detection: Rope style outside module, spot leak detection inside module Efficiency: Variable frequency drive chillers, pumps, cooling, towers and air handlers Phoenix 1 Database Center - 3

4 Diagram SingleHop s multi-homed networks are always powered by Cisco hardware and SingleHop s proprietary LEP Platform with automated network administration. Due to the automated nature of the network, SingleHop is able to deploy IP capacity and space rapidly with less waiting time, and no involvement of network engineering staff. Internap bovenet Rack Core Public Public Private Server Private SingleHop Network Capacity: Over 100 Gbps Phoenix 1 Database Center - 4

5 Tours of this Data Center are vailable Schedule a live, in-person tour today of this data center with one of our Data Center Engineers. You will see how it s all done, from the generators, to the cooling system, to the data center floor itself. Rules of being at the data center Only wear closed shoes, no sandals or open footwear. Do not bring any knives or weapons, any liquids or foods, or any chemicals. Must have valid gov. issued ID. Security reserves the right to deny access to any person who does not meet the above qualifications or for any other reason if it believes that introducing that person into the facility could create any hazard. Please be aware that you will be escorted the entire time you are in the facility. t SingleHop we can help you find the cloud solutions that best meet your needs, for now and into the future. For more information, visit us at or give us a call at 1 (866) Phoenix 1 Database Center - 5