Vanderbilt University
|
|
- Poppy Gardner
- 8 years ago
- Views:
Transcription
1 Vanderbilt University Plant Operations Guide to Services Published: 2013
2 Table of Contents Page Section I. General Information 3 Section II. Service and Information Systems (SIS) 3 Section III. Building Systems Control (BSC) 4 Section IV. How a Work Request is Processed 4 Section V. Service Priorities and Responses 6 Section VI. Services Categories 8 Section VII. Services Covered Under Each Category 9 Building Envelope 9 Building Interior Service Systems 9 Interior Structure 11 Custodial 11 Grounds Maintenance 12 Waste Management and Recycling 13 Integrated Pest Management 14 Utilities 14 Section VIII. Fee for Service 15 Section IX. Custodial Services 16 2 Vanderbilt University Plant Operations Guide
3 Section I. General Information This guide to services provides information regarding Vice Chancellor funded services versus fee for service (previously known as direct charge), clarifies what services Plant Operations provides; and outlines how to access them. The services are divided into eight different categories which are defined in pages Also, included in this guide are other services that Plant Operations provides on a fee for services basis. Each year, Plant Operations receives funding to provide custodial services, maintenance and operational services for campus buildings and grounds. These services are referred to as Vice-Chancellor funded throughout this document. Special requests from schools or departments for services not considered ordinary maintenance or requests made outside the schedule for routine maintenance will be billed directly to the requestor. Other fee for services include minor renovations, special events, key requests, etc. Section II. Service and Information Systems (SIS) Service and Information Systems (SIS) is the single point of contact for all Vanderbilt University departments to Plant Operations. They are the first line of communication with customer for maintenance and service requests for campus buildings, grounds and utilities. Regular business hours are 8:00 a.m. to 4:30 p.m., Monday - Friday. To contact SIS, call extension 4-WORK (4-9675) or 3-WORK (3-9675) during regular business hours. SIS representatives will create a work order for your request and relay it to the appropriate service unit. For services and facilities related emergencies after normal business hours and weekends contact Building Systems Control (BSC) at Vanderbilt University Plant Operations Guide 3
4 Schools or departments can request work through SIS in one of the following ways: By calling 3-WORK (3-9675) or 4-WORK (4-9675) By completing the on-line Facilities Services Request screen on the Plant Operations web site at: ( By submitting a customer request in AiM, Plant Operations work management system. (Available to trained customers with AiM access only) By submitting a completed hard-copy Work Request In person at Room 103 in the Bryan Building SIS can only accept work requests for which all required information is provided; including verification that the person submitting or signing the request is authorized to do so, except in the case of recycling requests which any VU staff, faculty or student can submit. Section III. Building Systems Control (BSC) BSC is Vanderbilt University s main control center for monitoring fire alarms, security alarms and building control systems. BSC operates 24/7, and serves as the first line of communication with customers for after hours, weekends and holidays service requests for campus buildings, grounds and utilities. To contact BSC, call Section IV. How a Work Request is Processed Many buildings and departments have facility coordinators or contact persons who work with Plant Operations regularly and know the service procedures well. Please coordinate requests with the 4 Vanderbilt University Plant Operations Guide
5 facility representative in your building to eliminate duplication and facilitate service delivery. The procedure for requesting work is as follows: A. When possible, contact the facility coordinator in your building to inform him/her of the work request. B. The facility coordinator will request work from SIS. C. Upon receipt of the request, the SIS representative will determine if the work requested is routine maintenance and therefore, at no additional cost to the requestor, or if it is considered a fee for service. Note: Service priorities are addressed on pages 6-7. D. If the request is fee for service, the requesting department is asked to provide an account and center number to which the work will be charged. E. If the work request is made over the phone, SIS will then provide the requestor a work order number for future reference. F. A work order is then created and forwarded to the appropriate Plant Operations service unit. In addition through AiM (Plant Operations work management system) an will be sent to the requester notifying them that a work order has been created. The system also generates status at various stages in the Work Order process. G. The service unit will contact the requesting department, if necessary, and set a schedule to perform the work. H. If the work order is considered an emergency (flooding, gas leak, power outage, etc.), the appropriate service staff member (s) will be dispatched immediately to resolve the emergency. Vanderbilt University Plant Operations Guide 5
6 Section V. Service Priorities and Responses In addition to planned maintenance of infrastructure, buildings, and grounds, Plant Operations receives approximately 25,000 work requests every year. In order to give appropriate attention to all requests, Plant Operations management team assigns work based on the stated need for the work, the potential mission impact, the overall resources involved in completing the work, and the relative urgency of the request when compared to other outstanding requests. A. Emergency Imminent threat to life, property, security or environment. Emergencies will be responded to immediately, and at a minimum mitigated until a permanent repair can be made. Examples are: electrical power failure, an overflowing toilet, elevator systems malfunctions, chemical odors, flooding, or broken windows that pose imminent risk. These requests take precedence over all other requests. B. Urgent Urgent situation posing a threat of personal injury, equipment damage, or serious disruption to University operations. Urgent requests will be responded to as soon as possible. If circumstances prevent an immediate response then it will addressed within 24 hours. Examples are: malfunctioning heating and cooling (too cold/too hot), plumbing (continuously running toilets/faucets) graffiti, flickering office lights or lights out in a large area, Fire Marshal or code compliance corrective actions, ADA compliance issues (e.g. inoperative door opener), and problems affecting the security of facilities. 6 Vanderbilt University Plant Operations Guide
7 C. Routine Normal maintenance or service item that does not pose an immediate risk to facilities, systems, equipment or components. Examples are: repairing or replacing door hardware; patching and repainting; checking, inspecting, servicing, and adjusting various systems or components; pruning, trimming, mowing, and fertilizing grounds areas; and repairing or replacing ceiling tiles. Advance notice from the customer is required to allow scheduling of personnel and receipt of materials; respond within 5 days and completed in 15 days or less depending on workload. D. Scheduled Normal maintenance or service that does not pose an immediate risk to facilities, systems equipment, or components. Examples are: projects, improvements or enhancements to existing infrastructure/equipment/assets, purchasing of parts are required. E. Preventive Maintenance Scheduled maintenance and upkeep of buildings and major equipment assets to ensure reliable and efficient operations. Examples are: work to uncover potential hazards to personnel or property and prevent failure of equipment. This work should be planned and scheduled based on equipment and systems manufacturer specifications. Vanderbilt University Plant Operations Guide 7
8 Section VI. Services Categories The eight service categories are defined as follows: A. Building Envelope Maintenance and minor repair to the outer shell of the building including the foundation, roofs, exterior walls, doors, windows, and substructures. B. Building Interior Service Systems Maintenance and minor repair to heating, ventilation, and cooling, plumbing systems, electrical service, lighting, fire suppression systems, energy management systems. C. Interior Structures Maintenance and minor repair to ceilings, floor coverings, interior walls, stairs, handrails. D. Custodial Cleaning of building common and private spaces to include furnishings, artwork and floor coverings. E. Grounds Cleaning, maintenance and repair of exterior and interior grounds including, landscape, hardscape, irrigation systems and seasonal weather events. F. Waste Management and Recycling Collection and disposal of solid waste and recyclable material. G. Integrated Pest Management (IPM) Managing/controlling pests through an effective and environmentally sensitive approach that relies on a combination of common-sense practices and current comprehensive information on the lifecycles of pests and their interaction with the environment. H. Utilities 8 Vanderbilt University Plant Operations Guide
9 Section VII. Services Covered Under Each Category A. Building Envelope Building envelope services cover the following: 1. Roof and drains maintenance and repairs. 2. Window maintenance and repairs. 3. Broken window replacement, not considered intentional damage. 4. Window cleaning every other year. 5. Cyclic painting of building exterior. 6. Maintenance and repair of exterior building walls, e.g. brickwork. 7. Maintenance and repairs of exterior building steps, entrances, columns and handrails associated with building access. 8. Maintenance and repairs of exterior lighting. B. Building Interior Building interior services systems services cover the following: 1. Lighting repair and maintenance of fixtures that are part of the building, excluding office lamps. 2. Elevator maintenance and repairs. 3. Plumbing services including sewer and maintenance of drains and traps. 4. Plumbing fixtures maintenance and repairs. 5. Maintenance and repair of drinking fountains. Vanderbilt University Plant Operations Guide 9
10 Building Interior (cont.) 6. Utilities services to tables or equipment or to the basic electrical disconnect or shut-off valve that services the equipment building/occupant. 7. Maintenance and repair of air conditioning/heating systems. 8. Preventive maintenance services to building mechanical, electrical and plumbing systems. 9. Monitoring and maintenance of life systems, i. e., heating, cooling, refrigeration, plumbing, electrical, alarms, fire suppression, fire alarms, and fire detection. 10. Maintenance and repairs of surveillance systems installed through Plant Operations. 11. Energy Management Systems. (e.g., lighting control and building automations) 12. After hours emergency services. 13. Maintenance and repair of compressed air systems. 14. Compliance with all applicable federal, state and local laws and regulations within a building. 10 Vanderbilt University Plant Operations Guide
11 C. Interior Structure Building interior structure covers the following: 1. Cyclic painting of common and public areas. 2. Annual hard floor surface detail cleaning and refinishing. 3. Walls repairs. 4. Maintenance and repairs of doors and door locks. 5. Repairs of floor surfaces in common areas. 6. Replace public spaces floor coverings. 7. Maintenance and repair of stairs, handrails, and glass. 8. Maintenance and repairs of ceilings. 9. D. Custodial Services Custodial Services covers the following:¹ 1. Daily removal of trash and recycling from all building areas. 2. Daily routine cleaning of common and public spaces (restrooms, lounges, corridors, stairwells, classrooms, conference rooms, kitchens, break rooms, etc.). 3. Weekly detail cleaning of common and public spaces. 4. Weekly detail cleaning of private spaces (offices and research labs). 5. Desk side recycling removal to a building central location (in selected buildings). 6. Spot carpet cleaning as needed. Vanderbilt University Plant Operations Guide 11
12 Custodial Services (cont.) 7. Annual carpet extraction. 8. Annual hard floor surfaces detail cleaning. 9. Bi-annual cleaning of window blinds in residential halls. 10. Cleaning of light fixtures except for those requiring specialized equipment due to their height or disassemble: Residential Halls Annually Academic/Administrative Buildings As needed ¹ - Custodial Services are covered in more details on pages E. Grounds Maintenance Grounds maintenance covers the following: 1. Litter and trash removal. 2. Maintenance and repairs of public sidewalks and patios. 3. Maintenance of green space including lawns, flower beds, and interior gardens. 4. Trees and shrubs maintenance. 5. Streets sweeping. 6. Vanderbilt streets maintenance and repairs less parking garages and parking lots. 7. Maintenance and repairs of irrigation systems. 8. Maintenance and repair of grounds exterior lighting. 9. Maintenance, repairs and replacement of campus way finding signage (does not include signage attached to buildings.) 10. Maintenance and repair of water features. 12 Vanderbilt University Plant Operations Guide
13 Grounds Maintenance (cont.) 11. Maintenance and repair of hardscape, i.e., sidewalks, retaining walls., bike racks, benches, curbs, etc. 12. Maintenance and repairs of waste and recycling containers. 13. Maintenance of art structures. 14. Snow and ice removal. F. Waste Management and Recycling Waste management and recycling covers the following: 1. Solid waste removal from campus and disposal. 2. Recycling paper, cardboard, plastic and aluminum. 3. Recycling of household batteries. (Drop-off service at designated locations.) 4. Recycling fluorescent light bulbs. 5. Recycling of computers. 6. Removal of recycled materials (paper, cardboard, plastic and aluminum) from buildings central locations. 7. Remove recycled materials from campus grounds recycling containers. 8. Furnish standard waste and recycling containers. Vanderbilt University Plant Operations Guide 13
14 G. Integrated Pest Management (IPM) Provide monitoring and identification, prevention and control services using IPM practices as follows: 1. Quarterly treatment/application of traps, baits or pesticide in academic/administrative buildings. 2. Annual exterior application to administrative/academic buildings. 3. Monthly applications for food services facilities. 4. Interior monthly application at residential halls. 5. Semi-annual exterior application to residential halls. 6. Monthly treatment of dumpster holding areas. 7. Seasonal nuisance wildlife control. 8. Annual termite inspection of selected buildings. 9. Seasonal bird control. H. Utilities Utility services include the following: 1. Electric 2. Steam 3. Water 4. Sewer 5. Chilled water 6. Gas 14 Vanderbilt University Plant Operations Guide
15 Section VIII. Fee for Services In addition to the services provided by Plant Operations based on the pre-determined level of Vice-Chancellor funding for each budget year, Plant Operations offers as fee for service (previously known as direct charge services) the following: A. Special events support. B. Intra-campus moving. C. Bio-hazardous waste removal This service is provided through the Arts & Sciences Department and the School of Engineering in support of their hosted research programs. D. Underground utilities location. E. Art work installations. F. Lighting retrofits. G. Making keys. H. Maintenance and repair of specialized classroom or laboratory equipment, and other departmental property. I. Fabrication of cabinets, shelves, signs, name tags, and other miscellaneous items; furniture repairs. J. Asbestos abatement when part of a customer initiated renovation project. K. Maintenance and repair of refrigerators, freezers, microwaves. L. Uninterrupted power systems (UPS) in support of departmental needs. M. Emergency generators in support of departmental needs N. Renovations, improvement, alterations and new construction. O. Vehicle preventive maintenance, maintenance, repairs and emissions testing. Vanderbilt University Plant Operations Guide 15
16 Section IX. Custodial Services A. General Information The Plant Operations Building Services Department cleans with the goal of enhancing the health and general well being of students, faculty and staff. We are committed to utilizing sustainable products and processes. To better serve the needs of the University schools and departments, Building Services provides custodial services using three work shifts: Shift Schedule Period Type of Building 1st 5:00 am 2:00 pm M-F Academic/Admin 6:00 am 3:00 pm M-F Academic/Admin 8:00 am 5:00 pm M-Sun Residential 2nd 2:00 pm 10:30 pm* M-F Academic/Admin 6:00 pm 10:00 pm** M-F Academic/Admin 3rd 11:00 pm 7:30 am Sun-Thu Academic/Admin * Full-time staff **Part-time staff The custodial staff is lead by Housekeeping Supervisors, responsible for supervising services of anywhere from 10 to 15 buildings. During the normal academic year, Plant Operations has a Housekeeping Supervisor on campus, both on Saturday and Sunday from 8:00 am through 5:00pm who responds to incidents requiring custodial support, and oversee the weekend staff. This supervisor can be reached through Plant Operations BSC at Vanderbilt University Plant Operations Guide
17 B. Services All areas within a building considered Common or Shared Spaces primarily in administrative and academic buildings, (e.g. exterior entrances, public circulation, restrooms, locker rooms, lounges, libraries, lounges, classrooms, lecture halls, conference rooms, kitchens, break rooms, etc.) receive daily routine services and a more thorough cleaning once per week. Private spaces (e.g. offices and research laboratories) have trash and desk-side recycling (where applicable) removed daily and receive more thorough cleaning once per week. 1. Private Spaces a. Daily cleaning services emptying of trash receptacles b. Weekly cleaning services Dusting of surfaces, floor care, wet wiping of surfaces, and disinfecting of contact surfaces such as push plates and door handles. Removal of desk-side recycling (where applicable) Each private space is assigned a specific day of the week when the more detailed cleaning services are performed, according to the specified building cleaning routine. Each private space occupant is furnished with a Special Attention Needed door tag. If there is a need for any of the detail cleaning tasks to be performed before the next scheduled day of cleaning, the occupant should place the door tag on the outside knob of the office or laboratory door, or on the wall outside of the door along with an explanation on a sticky note. Custodial workers will check for this tag at the beginning of their work shift and will provide these extra services as time permits. Vanderbilt University Plant Operations Guide 17
18 2. Common/Shared Spaces These spaces are cleaned daily and receive a more thorough cleaning weekly, on a designated day of the week according to each individual building cleaning routine. a. Daily cleaning Services 1) Emptying of trash cans and recycling bins 2) Emptying paper recycling bins 3) Vacuuming carpeted floors 4) Dust mopping and spot mopping hard floor surfaces 5) Cleaning chalkboards and white boards 6) Straightening furniture 7) Spot-cleaning glass doors and glass storefronts 8) Thorough cleaning and disinfecting of lavatory fixtures, toilets, and urinals 9) Spot cleaning restroom walls, hardware and partitions 10) Replenishing paper supplies and refill dispensers ( restrooms, kitchens, break rooms, labs) 11) Cleaning/disinfecting of contact surfaces 12) Cleaning of water fountains 18 Vanderbilt University Plant Operations Guide
19 b. Weekly cleaning services 1) Perform high and low dusting 2) Spot cleaning of carpet 3) Vacuum or damp wiping furniture 4) Scrubbing floors in restrooms and locker rooms 5) Emptying aluminum and plastic recycling bins 6) Vacuum and wet mop elevator tracks 7) Clean entrance mats c. Annual Services 1) Extract carpets 2) Strip/scrub and refinish hard floor surfaces Figure 1 in page 20 summarizes the Custodial Services Levels for academic and administrative buildings. Vanderbilt University Plant Operations Guide 19
20 20 Vanderbilt University Plant Operations Guide
21 3. Residential Buildings Vanderbilt University students are housed in various configurations of residence halls and apartments. Figure 2 describes the frequency and types of services provided by the Building Services custodial staff inside the residence halls and other categories of living quarters. Residence halls common areas services such as; community bathrooms, kitchens, laundry rooms, study rooms, lounges, lobbies, hallways, stairwells and elevators, are standard throughout. Room variations receiving different services are as follows: Apartments multiple rooms with one and/or two bathrooms, and common kitchen and living room areas. (i.e., Chaffin, Mayfield, Morgan, Lewis) Suites multiple rooms with one bathroom, and common kitchen and living area. (i.e., Carmichael West III & IV and Carmichael East I) Rooms with half baths two rooms connected by half baths. (i.e., Scales, Vaughn) Rooms with private bathrooms (North House 1 st & 2 nd floors, Memorial/ Hank Ingram Houses 2 nd & 3 rd floors, East/West/ Gillette/ Crawford/Sutherland/Stambaugh/Murray Houses 2 nd floor) Living quarters that do not receive regular housekeeping services are as follows: Year round apartments services provided only in between occupants Figure 2 in page 22 summarizes the Custodial Services Levels for residential buildings. Vanderbilt University Plant Operations Guide 21
22 22 Vanderbilt University Plant Operations Guide
23 Vanderbilt University Plant Operations Guide 23
Facilities Operations Customer Service Standards WORK ORDER PRIORITIES
Facilities Operations Customer Service Standards WORK ORDER PRIORITIES In order to provide fair and consistent maintenance service to all University faculty, staff and students, a work priority system
More informationNumber Northern Arizona University Facility Services Section Page. Effective April 1, 2011
Facility Services Section Page Recharge Services, Maintenance and Construction PURPOSE 1 of 6 The purpose of this policy is to set forth standards for chargeable services for maintenance and construction
More informationThe schedule is based upon a five (5) day work week (Monday through Friday). Weekend service is only when requested.
Campus Custodial Service Standards The schedule is based upon a five (5) day work week (Monday through Friday). Weekend service is only when requested. Shifts Cleaning Hours 1 st 6:00 am 2:30 pm 2 nd 2:30
More informationFACILITIES MANAGEMENT DEPARTMENT QUICK REFERENCE Guide to Services
FACILITIES MANAGEMENT DEPARTMENT QUICK REFERENCE Guide to Services After-Hours Service Calls Air Conditioning and Heating Bicycle Racks Building Conditions Inspections Contract Construction (handled by
More informationUniversity of Northern Iowa Facilities Services
University of Northern Iowa Facilities Services February 2013 Page 1 Table of Contents: 3 General Service Information 3 Maintenance Services 4 Non-Maintenance Services 5 Area Maintenance Program 6 Carpentry
More informationcosts and billing Facilities Services State-Funded and Billable Services Centrally Funded Services for State Supported Spaces Billable Services
Facilities Services State-Funded and Facilities Services receives funding to provide maintenance in eligible state-supported areas. State-supported areas, equipment, and facilities are those that are utilized
More informationHealth & Safety. Transportation Routine care of lawns,trees, roads, walks and athletic fields
Physical Facilites Management - Operations & Maintenance Home Architecture & Engineering Services Operations & Maintenance Health & Safety Operations & Maintenance Services provided by the Operations &
More informationQuick Reference Guide: A Guide to Some Frequently Requested Services
Facilities and Property Management Post Office Box 751 503-725-3738 tel Portland, Oregon 97207-0751 503-725-4329 fax www.pdx.edu/facilities Quick Reference Guide: A Guide to Some Frequently Requested Services
More informationFACILITY SERVICES CUSTODIAL SERVICES. Custodial Service Cleaning Tasks and Frequencies (Service Standards) Page 1 of 8
Page 1 of 8 The Custodial Service division of Facility Services provides the services required to ensure a clean and safe physical environment for all users of Academic and Administrative buildings. In
More informationDEPARTMENT OF AIRPORT OPERATIONS CLEANING SCHEDULE FOR CONTRACT 2014
FOR CONTRACT 2014 AIRSIDE LANDSIDE Arrival/Departure Gate/ Windows cleaned in & out 104 Walkway Concourse swept 365 Trash collected 730 Floors washed twice a week 104 Baggage Make up area Sweep 730 Empty
More informationJanitorial Service. Scope of Work
Janitorial Service Scope of Work Reviewed By: Approved By: Version 3.0 Date 08-08-07 Author Deleted: 2/21/04 1 Table of Contents Background...3 Scope of WorK...4 The Housekeeping services to be provided
More informationCLEANING FREQUENCIES FOR THE FOLLOWING AREAS
CLEANING FREQUENCIES FOR THE FOLLOWING AREAS ENTRANCES, LOBBIES, RECEPTION, FOYER APPA Level 2 Tiled and linoleum floors will be dust mopped and damp mopped/washed Doormats will be lifted and vacuumed
More informationCentral Alabama Community College Preventative Maintenance Plan July 2013
Central Alabama Community College Preventative Maintenance Plan July 2013 Introduction Central Alabama Community College is a multi-campus institution with three locations. Alexander City and Childersburg
More informationService Level Agreement
Service Level Agreement Housekeeping Department Non Residential Description of Service The Housekeeping Department provides cleaning services to all areas of campus, our aim is to provide, efficient and
More informationCLEANING CONTRACT BID SPECIFICATIONS
CLEANING CONTRACT BID SPECIFICATIONS A. General Qualifications for contract recipient 1. A detailed, written statement is required of all bidders setting forth commercial cleaning experience, past and
More informationSPECIFICATIONS FOR JANITORIAL SERVICES FOR THE DEMPSTER FIRE TRAINING CENTER AND THE TRENTON-MERCER AIRPORT
SPECIFICATIONS FOR JANITORIAL SERVICES FOR THE DEMPSTER FIRE TRAINING CENTER AND THE TRENTON-MERCER AIRPORT INTENT Mercer County requests bids for janitorial services for the Dempster Training Center and
More informationA Principal s guide to: Custodial Services, Facilities Use and Maintenance and Operations Business Support Services
POWAY UNIFIED SCHOOL DISTRICT A Principal s guide to: Custodial Services, Facilities Use and Maintenance and Operations Business Support Services Prepared by: Facilities, Maintenance and Operations All
More informationAttached is one (1) copy of Addendum 1, hereby made a part of the above referenced ITB.
November 6, 2015 Re: 15ITB99898A-CJC, Medical Clinical Cleaning Services Dear Proposers: Attached is one (1) copy of Addendum 1, hereby made a part of the above referenced ITB. Except as provided herein,
More informationSample Service Level Agreement
Sample Service Level Agreement Building Name Management Company Date Table of Contents: I. Purpose II. Rent Setting III. Initiatives IV. General Information V. Management Company - Services VI. Occupant
More informationAtlanta Public Schools Custodial Services, #021915-01
GROUNDS (if applicable) 1. Policing - Pick up paper (perimeter of facility) X - Empty trash cans (perimeter of facility) X - Sweep/Blow (all entrance/exit to facility) X - Sweep/Blow (sidewalks leading
More informationAdministrative Procedure Manual Human Resources: Evaluations Custodian AP: 200C
Name: School: Date: Purpose: The general purpose of the performance evaluation is to encourage and support overall performance growth. Feedback and guidance is provided informally on a regular basis through
More informationORANGE UNIFIED SCHOOL DISTRICT SCHOOL FACILITIES MASTER PLAN NEEDS ASSESSMENT
1. SAFETY, HEALTH, CODE 1.1 Structural Requirements, Seismic Stability 1.1.1 Primary Structure 1.1.2 Ceilings 1.1.3 Cabinets, Equipment 1.1.4 Portables 1.2 Fire / Life Safety 1.2.1 Corridor, Separation
More informationService Level Agreement (SLA)
Hertford College, Oxford Service Level Agreement (SLA) For Maintenance, Risk Management, and Domestic Accommodation Services At Hertford College, its residential annexes and non- residential properties
More informationWork Orders. Emergency Work Orders
Physical Plant p. 1 Work Orders The following process is how work orders are to be completed: A Residential Life staff member may submit all non-emergency work orders. Students are not allowed to complete
More informationCommercial Maintenance Services www.cmsclean.com
Commercial Maintenance Services www.cmsclean.com Commercial Maintenance Services was founded in 1986 with the highest expectations and quality cleaning standards for customers like you. CMS is now known
More informationFacilities Management Service Guide
Facilities Management Service Guide Dear Colleague: The following document is a recent compilation of the various services provided by Facilities Management. For your information, this is our attempt at
More informationFACILITIES PLANT OPERATIONS SERVICES
FACILITIES PLANT OPERATIONS SERVICES Plant Operations consists of five areas of responsibility: Grounds, Utilities, Building Services, Trades and Automotive each managed by an Assistant Director, except
More informationClarendon CISD. Integrated Pest Management Program (IPM) Manual Updated & Board Acknowledgement 11/10/11
Clarendon CISD Integrated Pest Management Program (IPM) Manual Updated & Board Acknowledgement 11/10/11 See Official Board Policy Code CLB (LEGAL) & (LOCAL) 1 TABLE OF CONTENTS Policy Statement... 3 IPM
More informationFACILITIES MANAGEMENT - MAINTENANCE, REPAIR, AND RENOVATION
Page 1 Policy: XIII.B.1 Issued: February 9, 1994 Owner: Chief Facilities Officer Latest Revision: FACILITIES MANAGEMENT - MAINTENANCE, REPAIR, AND RENOVATION 1.0 Purpose 2.0 Policy 2.1 Facilities Maintenance
More informationSummer 2015 Checkout Information
PLEASE READ THE BELOW MATERIAL FOR COMPLETE INSTRUCTIONS DATES TO REMEMBER by NOON Move out for students not living in the Residence halls Fall 2015 9:00AM-5:00PM Switch Rooms All students who are moving
More informationCaretaker Handbook. S:\5 Handbooks\Caretaker Handbook 151231.doc Page 1 of 9
Caretaker Handbook S:\5 Handbooks\Caretaker Handbook 151231.doc Page 1 of 9 Table of Contents Introduction... 2 Maintenance Coordinator Areas... 3 Management Structure... 4 School-based Administrator s
More informationCampus Operations Service Level Agreement
Campus Operations Service Level Agreement Campus Environmental Services And Research Program Fiscal Year 1 Scope This document serves as a guideline for the agreement of services to be provided to Research
More informationArizona Health Care Association DISASTER PLANNING AND EMERGENCY MANAGEMENT GUIDE POST INCIDENT DAMAGE ASSESSMENT CHECKLIST
It is essential to perform a Basic Damage Assessment (BDA) following an adverse event to help ensure the safety of building occupants as well as prevent additional losses from occurring. This checklist
More informationORANGE UNIFIED SCHOOL DISTRICT SCHOOL FACILITIES MASTER PLAN NEEDS ASSESSMENT
1. SAFETY, HEALTH, CODE 1.1 Structural Requirements, Seismic Stability 1.1.1 Primary Structure 1.1.2 Ceilings 1.1.2 Water damage in many classrooms. Replace tiles. 1.1.3 Cabinets, Equipment 1.1.4 Portables
More informationSUMMARY OF JOB RESPONSIBILITIES Area Custodian for Custodial Services
SUMMARY OF JOB RESPONSIBILITIES Area Custodian for Custodial Services This is an explanation of what is expected of a custodian employed by Custodial Services. It does not cover aspects of custodial work
More informationContract NoDABT23-31-C-0008 TECHNICAL EXHIBIT 5.1-002 SERVICE ORDER (SO) PRIORITY CLASSIFICATIONS
Contract NoDABT23-31-C-0008 TECHNICAL EXHIBIT 5.1-002 SERVICE ORDER (SO) PRIORITY CLASSIFICATIONS Service orders will normally be classified based upon the following priority system: (1) Emergency (Priority
More informationFacilities Services Customer Handbook
Facilities Services Customer Handbook Facilities Services Table of Contents Who We Are...1 Services Guide...1 Important Phone Numbers & Links Departmental Phone Numbers...2 Service Call Reference...3 One
More informationPOSITION AVAILABLE PART-TIME FILL-IN COURTHOUSE CUSTODIAN
POSITION AVAILABLE PART-TIME FILL-IN COURTHOUSE CUSTODIAN Opening available for a part-time fill-in custodian for general cleaning and maintenance of Granite County Courthouse and grounds when regular
More informationDamage Charge Lists. FLOORING Replace Repair Carpet per square foot (Mohwak heat carpet tile)
American River Courtyard Charge List Damage Charge Lists LIVING ROOM FURNITURE Replace Repair Coffee Table $164.00 Sectional sofa corner section $457.00 Sectional sofa two seat section $525.00 Sectional
More information17,280 square feet Overview:
CENTRAL OFFICE Located at 167 Boston Post Road, East Lyme, Connecticut, the Central Office was built in 1916 as the original Flanders Elementary School and remains connected to the current school. The
More informationBuilding Condition Assessment Report
C2 - Nurses Resident (aka Administration) Building Condition Assessment Report Asset Address Address Construction Year Size (Gross Floor Area) Asset Type Floors Above Ground Inspection Date C2 - Nurses
More informationPOSITION DESCRIPTION NORTHFIELD PUBLIC SCHOOLS September 2007
POSITION DESCRIPTION NORTHFIELD PUBLIC SCHOOLS September 2007 SECTION I: GENERAL INFORMATION Position Title: Custodian Engineer Department: Building & Grounds Immediate Supervisor s Position Title: Head
More informationCity of Green Bay Department of Public Works Engineering Department
City of Green Bay Department of Public Works Engineering Department The Difference Between Sanitary & Storm Sewers Contact Information: Department of Public Works City Hall 100 North Jefferson Street,
More informationPreventative Maintenance
Preventative Maintenance Safety Committee To have a preventative maintenance plan, you should have a Safety Committee. Designate persons involved with day to day operations and grounds control. Use your
More informationHow To Check If A Building Is Safe For A Disabled Person
GENERAL SAFETY-FIRE-SECURITY SURVEY CHECKLIST CAMPUS INSPECTION DATE BUILDING NAME INSPECTOR: ASSISTED BY: OUTSIDE/INSIDE BUILDING 1. ADA (Americans with Disabilities Act) Entry/Exit (If area is designed
More informationTIPS TO PREPARE FOR MOVING OUT OF YOUR UNIT Cleaning Tips and Price List
TIPS TO PREPARE FOR MOVING OUT OF YOUR UNIT Cleaning Tips and Price List The Residence Life Department wants to provide you with a few handy cleaning tips so that you can leave your room in tip top shape
More information2.1 The total area of floor space to be cleaned is approximately 9120 m2 which includes:
TERMS OF REFERENCE FOR THE APPOINTMENT OF A SERVICE PROVIDER FOR CLEANING SERVICES, FOOD SERVICE AID, PEST CONTROL AND HYGIENE SERVICES FOR DEPARTMENT OF ENERGY HEAD OFFICES AT TREVENNA CAMPUS IN SUNNYSIDE
More informationFacilities Maintenance Standards rev 9-1-2015
Facilities Maintenance Standards rev 9-1-2015 Purpose The purpose of these standards is to outline the minimum requirements for maintaining state owned facilities and infrastructures in a manner that will
More informationHow to report a repair
How to report a repair for repairs to your home? We are committed to making sure your home is in a good state of repair. To meet our legal responsibilities we will: Keep the exterior (eg roof, walls, doors,
More informationSchedule of Maintenance Fees
Schedule of Maintenance Fees Effective July 1, 2015 It is the policy of the Housing Authority of Murray not to charge for NORMAL wear and tear. However, the Housing Authority reserves the right in every
More informationBoard Seminar Facilities. School Year 2012-2013. Submitted by Joseph L. Lisa-Director of Facilities
Board Seminar Facilities School Year 2012-2013 Submitted by Joseph L. Lisa-Director of Facilities High School Installed new fence for Pre-K activities by weight room. Installed new rails and side walks
More informationYour Guide to. Montgomery. 1802 SW 10 th Ave Portland, OR 97201
Your Guide to Montgomery 1802 SW 10 th Ave Portland, OR 97201 Montgomery Court was constructed in two phases between 1916 and 1925. It has four stories and a basement. Montgomery consists of 144 Single
More informationHOWARD UNIVERSITY. I. Policy Statement. II. Rationale. III. Entities Affected by the Policy. IV. Definitions. Policy Number: 300-004
HOWARD UNIVERSITY Policy Number: 300-004 Policy Title: ASSET CAPITALIZATION Responsible Officer: Chief Financial Officer Responsible Offices: Office of the Controller, Departments of Strategic Sourcing
More informationIPM Inspection Form. Entryways Yes No Not Sure N/A
IPM Inspection Form (Pests and Pest Conducive Conditions Checklist) School District School or Site Date Inspected by Entryways Yes No Not Sure N/A Doors closed when not in use Doors shut tight and close
More informationInspecton Report. Property Address:
Inspecton Report Provided by: National Home Inspections Inspector: Bob Smith 456 S Main Denver, CO 46312 (645) 423-3242 bob@nationalhomeinspections.com www.nationalhomeservices.com Property Address: 873
More informationFOOD SERVICE FACILITIES Best Management Practices Stormwater Management Program City of Bluff City P.O. Box 70, Bluff City, TN 37618 423-538-7144
FOOD SERVICE FACILITIES Best Management Practices Stormwater Management Program City of Bluff City P.O. Box 70, Bluff City, TN 37618 423-538-7144 This document may be printed and used for reference by
More informationTable of Contents. Division 2 Site Work Site Preparation Site Demolition Tree Protection Excavation, Trenching, and Backfilling for Utilities
Division 1 Requirements Design and Construction Quality Campus Master Plans Texas Tech University System Operating and Building Maintenance Project Administration Historically Underutilized Business (HUB)
More informationSpring 2016 Checkout Information
DATES TO REMEMBER Saturday, May 7, 2016 by NOON Move out for students not living in the Residence halls Summer 2016 Sunday, May 8, 2016 by NOON Move out for graduating students Sunday, May 8, 2016 9:00
More informationFacilities Management Services Guide The University of Iowa
Facilities Management Services Guide The University of Iowa Welcome to the Facilities Management Services Guide for the University of Iowa. We have developed this reference for you, the user of University
More informationHAMILTON SCHOOL. 1401 Brentwood Parkway, N.E., Washington, DC INITIAL YEAR BUILT 1968 BUILDING AREA
INITIAL YEAR BUILT 1968 BUILDING AREA 187,700 SF CURRENT PROGRAM CAPACITY N/A ENROLLMENT 2008 129 WARD 5 PROPOSED PROGRAM CAPACITY N/A Site Plan HAMILTON - 1 PROPOSED PROGRAM PROFILE GRADE CONFIGURATION
More informationOwner Cleaning and Maintenance Checklist
Owner Cleaning and Maintenance Checklist Whether in between rentals or on a yearly basis, it is important to keep your holiday home in great condition, which is why we have created this list to make it
More informationFacility Management Infrastructure Division 1-01-03G Service Level Agreement. Service Level Agreement Facility Management 2016
Service Level Agreement Facility Management 2016 1 January 2016 Contents 1. Service Level Agreement Facility Management... 4 1.1 Cleaning... 5 1.2 Waste disposal... 6 1.3 Building technology... 6 1.4 Intervention
More informationBIDDULPH MANSIONS RESIDENTS GUIDE
BIDDULPH MANSIONS RESIDENTS GUIDE The board of Biddulph Mansions West has put together this residents guide to help you get the most out of the block. It tells you: how Biddulph Mansions is managed services
More informationGuide to Care and Maintenance
Village of Mount Prospect Guide to Care and Maintenance of Your Apartment Sponsored ed by: y: Village of Mount Prospect Envir nvironmental Health Division with the assistance of The Concerened ened Owners
More informationLONDON BOROUGH OF ENFIELD EDUCATION DEPARTMENT ST ANDREW S SOUTHGATE PRIMARY SCHOOL (CE) JOB DESCRIPTION
LONDON BOROUGH OF ENFIELD EDUCATION DEPARTMENT ST ANDREW S SOUTHGATE PRIMARY SCHOOL (CE) JOB DESCRIPTION POST: RESPONSIBLE TO: Site Manager The Headteacher RESPONSIBILITIES A. To be responsible, under
More informationSafety Checklist. Apartment buildings and condominiums. AvivaCanada.com/risks
Apartment buildings and condominiums You work hard to maintain your properties. That s why it s important to ensure you re protected from all potential losses especially when they re avoidable. Apartment
More information1349 Tenants Corporation. Apartment#: of 13491;enants Corporation and agree. This is to advise that I have read the house to abide by same.
50 West 17th Street New York, NY 10011 Tel: 212896 8600 Fax: 212 896 8666 RE: 1349 Tenants Corporation Apartment#: This is to advise that I have read the house to abide by same. of 13491;enants Corporation
More informationMY HOME IN A HOUSING BLOCK A GUIDE FOR RESIDENTS
MY HOME IN A HOUSING BLOCK A GUIDE FOR RESIDENTS -KESKUSTA One half of Finns live in housing blocks, which is a safe and comfortable way to live. Welcome a board! Buildings and the Finnish climate There
More informationM E M O R A N D U M. DATE: March 26, 1997 Updated September 7, 2001. Alabama Department of Public Health Employees The RSA Tower
M E M O R A N D U M DATE: Updated September 7, 2001 TO: FROM: SUBJECT: Alabama Department of Public Health Employees The RSA Tower Donald E. Williamson, M.D. State Health Officer Welcome to our new facilities
More informationSubject: FO-HK Restroom Cleaning
FO SOP-H05 Page: 1 of 5 PROCEDURE: FO-HK Restroom Cleaning INTENDED AUDIENCE: All Facilities Operations Housekeeping Personnel PURPOSE: The purpose of this S.O.P. is to illustrate how to properly and thoroughly
More informationVacating Your Northwood III Apartment
Vacating Your Northwood III Apartment Residents moving out of Northwood III apartments are asked to leave their apartment clean and in good condition. As a general rule, your unit should be left in a condition
More informationHow To Prevent And Manage A Flood And Mold
Flood Response and Mold Prevention Program Prepared by the Berea College Department of Environmental Health and Safety Revised May 2010 Contents I. Introduction II. III. IV. Flood and Mold Hazards Roles
More informationSITE OVERALL CONDITION COMMENTS
PROPERTY INSPECTION A complete property inspection should be done at the beginning of the academic year, during the holiday break, and at the end of the academic year. Work to prioritize the list of needed
More informationWATER SHORTAGE MANAGEMENT PLAN
TOWN OF JAMESTOWN WATER SHORTAGE MANAGEMENT PLAN Adopted November 21, 2005 Revised and Adopted July 21, 2009 Revised and Adopted February 16, 2010 I. PURPOSE The procedures herein are written to reduce
More informationInter- Residence Council FEST Meeting # 2 Tuesday October 19 Start Time: 7:07 PM
Chairs: Facilities: Lena Choi Environment: Shaheena Omar Security: Jaideep Dheria Telecommunications: Fahad Mohamed Vice- Chair: Kimberly Loi Inter- Residence Council FEST Meeting # 2 Tuesday October 19
More informationSANITATION AND PEST CONTROL INSPECTION REPORT INSPECTOR: BUSINESS NAME:
SANITATION AND PEST CONTROL INSPECTION REPORT INSPECTOR: BUSINESS NAME: A. EXTERIOR AREAS 1. Evidence of pest activity 2. Pest harborage 3. Adequate garbage handling 4. Adequate garbage container design
More informationEXHIBIT 2 - ADDITIONAL FACILITIES DENTON MUNICIPAL ELECTRIC (DME) ONLY SCOPE OF WORK AND PRODUCT SPECIFICATIONS
EXHIBIT 2 - ADDITIONAL FACILITIES DENTON MUNICIPAL ELECTRIC (DME) ONLY SCOPE OF WORK AND PRODUCT SPECIFICATIONS Note: The specifications and scope of work for the DME facilities are in addition to the
More informationMAINTENANCE POLICY 1.0 COMPONENTS OF A MAINTENANCE SYSTEM
MAINTENANCE POLICY The Maintenance Department of the Fall River Housing Authority is responsible for managing the maintenance function in the most cost effective manner possible while maximizing the useful
More informationKennesaw State University. Health Sciences Building. Green Cleaning Manual
Kennesaw State University Health Sciences Building Green Cleaning Manual 2010 TABLE OF CONTENTS PURPOSE 1 CLEANING POLICIES 1 Dusting and Dust Mopping 1 Carpet Care General Maintenance.. 1 Carpet Care
More informationCustomer Service Center: One Floor (7391 College Pkwy in Ft. Myers, FL)
LEE COUNTY, FLORIDA INFORMAL TELEPHONE QUOTATION FOR JANITORIAL SERVICE FOR UTILITIES CUSTOMER SERVICE & MAINTENANCE FACILITIES. Vendors: Lee County is requesting quotes for janitorial services for the
More informationAnswer Key- Property Maintenance for Managers - Skill Check #1
Check #1 Instructions Read the questions below and complete the answers. This skill check covers information in Chapter 1 of the Participant Guide. You may use your book to complete this skill check. Once
More informationWindbrooke Townhome Association, Inc. Maintenance & Service Responsibility Chart
Roof Siding Chimney Doors and Windows Building Maintenance Repair and restoration of interior damage caused by roof leak; repair or replacement of structural supports under the roof decking and sheathing
More informationMAINTENANCE MANAGEMENT
www.thebowquarter.co.uk MAINTENANCE MANAGEMENT Scheduled routine maintenance each year is as follows. Projects classified as exceptional works such as external/internal decorations are excluded, as are
More informationSMA Custodial Schedules:
SMA Custodial Schedules: Help manage the largest part of your facility program: At a point in time, for example 8pm in the evening, you may have 100 custodians in 20 buildings yet know specifically where
More informationOur repairs and maintenance service
Your repairs Being a GHA tenant gives you special rights when it comes to getting things fixed. This is called your Right to Repair. Here you ll find all you need to know about that, and much more. If
More informationResponsibilities The principal/administrator will be responsible for the total energy usage of her/his building.
6811P: Resource Conservation Management Program Introduction The focus of the Resource Conservation Management Program is long-term, sustainable measures, practices and procedures that reduce consumption
More informationGrove House School. Job Description: Cleaner/Caretaker. Headteacher/DeputyHeadteacher/School Business Manager. School staff and external community
Job Description: Cleaner/Caretaker Reports to Liaison with Job Purpose Headteacher/DeputyHeadteacher/School Business Manager School staff and external community To contribute to the smooth running of the
More informationTechnical Information Document MAINTENANCE MANAGEMENT SYSTEMS
Technical Information Document MAINTENANCE MANAGEMENT SYSTEMS RPS for INAC TID-AM-01 October 2000 Table of Contents Foreword... 1 MAINTENANCE MANAGEMENT SYSTEMS 2 1.0 Introduction... 2 2.0 Types of Maintenance...
More informationHOUSING QUALITY STANDARDS (HQS)
HOUSING QUALITY STANDARDS (HQS) HQS INSPECTIONS Part II Site Inspections 24 CFR 982.401 & 405 1si Rev. 4-20-06 General Conditions All doors and windows accessible to the outside, must have a workable lock.
More informationReplacement Costs and Cleaning & Service Charges for Northwood
Replacement Costs and Cleaning & Service Charges for Northwood General Notes 1. The student will be assessed the full replacement cost of furnishings, unless the ACR indicates that the item was in poor
More informationJob Description. Custodian
Job Description 5/30/2005 Page 1 PURPOSE OF THE POSITION (The main reason for the position, in what context and what is the overall end result) The Custodial is responsible for performing custodial duties,
More informationRepair Project for April 7, 2009
Repair Project for April 7, 2009 Scope of the Project HVAC Upgrades Roof Replacement Window Replacement/Exterior Openings Science Lab Renovations New Fire Alarm/Electrical AAB (accessibility) Upgrades
More informationInvesco Advisers, Inc. Minimum Vendor / Contractor Insurance Requirements and Risk Category Schedule
Invesco Advisers, Inc. Minimum Vendor / Contractor Insurance Requirements and Risk Category Schedule All Vendors should demonstrate the following minimum insurance coverage: Commercial General Liability:
More informationSafer Pest Control for Child Care Facilities
Safer Pest Control for Child Care Facilities A Guide to Help You Get Started Contents About This Guide 1 Keeping Children Safe 1 Setting Up an Integrated Pest Management Plan 1 1. Look for Signs of Pests
More informationCommon Property Maintenance Code Violations. An illustrated guide
Common Property Maintenance Code Violations An illustrated guide 1) Lawn and Vegetation Overgrown weeds, grass, or vegetation. Vegetation obstructing sidewalks, driveways, and other right of ways. Improper
More informationWYTHEVILLE COMMUNITY COLLEGE
WYTHEVILLE COMMUNITY COLLEGE Director of Facility Planning and Maintenance Position Description: The Director of Facility Maintenance directs, manages, and supervises all aspects of facility planning,
More informationLONDON BOROUGH OF ENFIELD EDUCATION DEPARTMENT. Garfield Primary School JOB DESCRIPTION. The Headteacher and School Business Manager
LONDON BOROUGH OF ENFIELD EDUCATION DEPARTMENT Garfield Primary School JOB DESCRIPTION POST: RESPONSIBLE TO: Resident Site Manager The Headteacher and School Business Manager RESPONSIBILITIES A. To be
More informationWORK RULES AND CONTRACTOR REQUIREMENTS FOR ALL UNIT OWNERS & UNIT OWNER CONTRACTORS PERFORMING WORK ON THE PREMISES AT HAWTHORNE PLACE CONDOMINIUMS
WORK RULES AND CONTRACTOR REQUIREMENTS FOR ALL UNIT OWNERS & UNIT OWNER CONTRACTORS PERFORMING WORK ON THE PREMISES AT HAWTHORNE PLACE CONDOMINIUMS 1) GENERAL GUIDELINES a) The following rules, regulations,
More informationALL HALLS WILL CLOSE ON MONDAY, MAY 9, 2016 @ 12:00PM (NOON). Read this booklet to avoid closing charges
Guidelines CUTLER STUDENT APARTMENT COMPLEX AND THE SUSTAINABLE VILLAGE ALL HALLS WILL CLOSE ON MONDAY, MAY 9, 2016 @ 12:00PM (NOON). Read this booklet to avoid closing charges RESIDENTS HAVE TWO (2) CHECK
More informationHOUSTON ELEMENTARY SCHOOL
INITIAL YEAR BUILT 1962 BUILDING AREA 59,900 SF CURRENT PROGRAM CAPACITY 507 ENROLLMENT 2008 291 WARD 7 PROPOSED PROGRAM CAPACITY 325 Site Plan HOUSTON - 1 PROPOSED PROGRAM PROFILE GRADE CONFIGURATION
More information